Tìm những chuyến bay giá rẻ từ Iowa đến Southeast Asia

Ưu: "Crew was amazing.Premium economy seats were superb. Food was also good."

Khuyết điểm: "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"

Khuyết điểm: "Seat cushion could have been softer"

Ưu: "Comfortable seat & nice crew."
Khuyết điểm: "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."

Khuyết điểm: "Better seats and food. More water please"

Ưu: "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
Khuyết điểm: "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."

Ưu: "One of the best service! Thank you!"

Ưu: "Loved from the booking on kayak and all the services provided by the airline until landing."
Khuyết điểm: "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"

Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"

Ưu: "Staff Many empty seats"

Ưu: "Great service, on time."
Khuyết điểm: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."

Ưu: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Khuyết điểm: "Entertainment - didn't have to many movies I liked. Food was ok."

Ưu: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Ưu: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Khuyết điểm: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."

Ưu: "Typical ANA quality. Bumpy flight but handled very well."
Khuyết điểm: "Nothing in particular."

Ưu: "Staff were very helpful and the food was good."
Khuyết điểm: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."

Khuyết điểm: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."

Ưu: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."

Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."

Ưu: "Service, Cleanliness and Overall Quality"
Khuyết điểm: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."

Khuyết điểm: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."

Ưu: "Attendants were friendly."
Khuyết điểm: "Flight was late."

Ưu: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Khuyết điểm: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"

Ưu: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"

Ưu: "It was short."
Khuyết điểm: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."

Ưu: "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."

Ưu: "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."

Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"

Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"

Ưu: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."

Khuyết điểm: "meal choices"

Ưu: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Khuyết điểm: "The food. Though it's Halal but very poor quality you should have to improve it."

Ưu: "Crew was extraordinary, very conscientious, responsive, and caring to passengers. Boarding was very civilized. Entertainment system equipment worked great, mechanically. Bathroom was respectably more sizable. Thanks to pilot and staff for getting us there safely."
Khuyết điểm: "Economy seat was hard and uncomfortable. Meal tray is quite small. For international flights: Not ANA's responsibility, of course: the level of Hollywood movie artistry these days is so poor. Perhaps ANA could consider selecting more movie classics and proven gems in their flight selection. More classicTV shows could help, also."

Khuyết điểm: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."

Ưu: "Great customer service and very kind staff!"

Ưu: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."

Khuyết điểm: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."

Ưu: "Food"

Ưu: "Seat"
Khuyết điểm: "Food was a bit salty. Bread was so cold."

Ưu: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Khuyết điểm: "N/A"

Ưu: "Treated with respect and calmness."

Khuyết điểm: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"

Ưu: "As expected from the Japanese, super polite snd patient."
Khuyết điểm: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."

Ưu: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."

Ưu: "Smooth operations, friendly crew, clean plane, free booze in coach!"
Khuyết điểm: "Nothing really when flying coach. Second meal now like a box lunch instead of full meal. Cost cutting I guess. Seats are small but not as bad as United domestic. No major complaints."

Ưu: "Not overcrowded"
Khuyết điểm: "Short flight, needed to purchase food"

Ưu: "The food"
Khuyết điểm: "All old movies in English"

Ưu: "Time no delayed, Crew very nice, Nice and clean aircraft."
Khuyết điểm: "No ice cream serve on board"

Ưu: "The crew of ANA is specacular."
Khuyết điểm: "These are slightly better than economy seats."

Ưu: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."

Khuyết điểm: "Food"

Ưu: "Seat comfortable"

Khuyết điểm: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."

Khuyết điểm: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."

Ưu: "Crew was very friendly"

Ưu: "Amazing crew. Great service in economy."

Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."

Ưu: "The crew was amazing. Made traveling with infant little less harder."
Khuyết điểm: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"

Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"

Ưu: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Khuyết điểm: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."

Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."

Ưu: "Yes"

Ưu: "The crew was very friendly and helpful throughout the flight"
Khuyết điểm: "The boarding process in Chicago wasn’t great. Zones were not used"

Ưu: "Great crew and front desk"

Ưu: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Khuyết điểm: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."

Ưu: "The entertainment was reasonable, I enjoyed the festive choices."
Khuyết điểm: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Ưu: "They are the best"

Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Ưu: "The service of the cabin was great!"
Khuyết điểm: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."

Ưu: "Qatar airways is the best company"

Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"

Khuyết điểm: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."

Ưu: "great service from flight attendnants."
Khuyết điểm: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."

Ưu: "The crew was friendly and helpful. And the food choices were good."

Ưu: "They do their job well"

Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."

Ưu: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Ưu: "Good quality planes with lots of leg room! Also, pretty and young crew...unlike most domestic airlines."

Ưu: "12 hrs transit must give Hotel, without Hotel it was bad!"
Khuyết điểm: "More than 10 hrs transit must give Hotel !!"

Ưu: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"

Ưu: "Plane, crew, boarding"
Khuyết điểm: "Coach class is not for long haul flights"

Ưu: "It was actually on time."

Ưu: "Everything!!!! The best airline in the world!"

Khuyết điểm: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Ưu: "Good attitude from staff"

Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."

Khuyết điểm: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"

Ưu: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"

Ưu: "Service"

Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."

Ưu: "Economy treated like first class!"

Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."

Khuyết điểm: "Seat cushion was hard for long flight time!"

Ưu: "The service given from the crew from the moment i checked in was amazing. The flight was smooth and went well. The music and movie selection could be a little bit better. The food was good, but the portion was small and it feels limited. But overall it was amazing experience considering i got a really good price for this flight! Thank you, Qatar."
Khuyết điểm: "The food portion was small and feels like during the flight the food or i might say snack was limited. The music and movies selection needs a little update and upgrade. I was pretty upset that from LA to Denpasar both the aircrafts didnt have wifi."

Ưu: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."

Ưu: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Khuyết điểm: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."

Ưu: "Comfortable wide seats, good service"

Ưu: "Qatar Airways is always impressing"
Khuyết điểm: "Nothing at all"

Ưu: "The staff was good and food as well had a great trip"

Ưu: "Fine but still crowded and stupid mask policy means nothing on a crowded airplane"

Khuyết điểm: "Social distancing"

Ưu: "Our flight attendant was wonderful, she worked so hard the whole flight and was so pleasant. I am sorry I don’t know her name, but she’s beautiful!"
Khuyết điểm: "Absolutely nothing! Great flight"

Khuyết điểm: "Why do we accept this humiliation from AA, they charge for breading inside the plane, they don't give anything nice to eat or drink, and the tickets are more expensive than others. You know why?, Because we are stupid"

Khuyết điểm: "Sat on runway for 30 Minutes at the end of the flight."

Ưu: "The crew"
Khuyết điểm: "Less turbulence haha"

Ưu: "crew was nice"
Khuyết điểm: "seat comfort was not good Seats are too crowded and not comfortable for those that are curvier."

Khuyết điểm: "The plane we needed for our flight arrived really late so our flight was then of course delayed."

Khuyết điểm: "The plane was very old. It had cigarette ash tray in the armrests and bathrooms. It also only had three screens to watch movies. The headphone jack did not work properly and you could not hear the movie well. There were no screens in the chairs in front."

Ưu: "Clear communication on flight boarding"
Khuyết điểm: "Attendant could have been more friendly."

Ưu: "Boarding was fine and crew were friendly with one exception. The in flight entertainment is great idea, except that the wifi went down mid flight, mid movie."
Khuyết điểm: "First and foremost seats are very uncomfortable. Would expect American to realize that passengers will be sitting for 9 hours and the seat needs to have some cushion. Could not get comfortable so could not sleep. Most of the crew were friendly and courteous, but was the 1 who was less so. Wifi quit"

Ưu: "Seat was really nice. So were the meals"

Ưu: "I got there"
Khuyết điểm: "Being on time for once"

Ưu: "Nothing"
Khuyết điểm: "Everything"

Khuyết điểm: "Rude and disrespectful"

Ưu: "British Airways seats"
Khuyết điểm: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."

Ưu: "The flight was delayed. They were very proactive in telling us in advance and keep us updated. Unfortunately we had several problems but at least they were transparent and honest."
Khuyết điểm: "A large number of screens, jacks, USB connections, etc. were not working. Clearly an older plane. The on demand video system was one of the worst I have used in a long time."

Ưu: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."

Khuyết điểm: "The connecting flight from Raleigh to Philly was cancelled so we missed the flight to Manchester. We booked , through Kayak, with British Air and paid extra for premium economy and the actual carrier, American, doesn’t know how to process a refund and no such seats are available on our rebooked flight 24 hours later so it has been frustrating."

Ưu: "Everyone was very helpful and pleasant."
Khuyết điểm: "No USB ports"

Ưu: "It was as good as one has gotten used to"
Khuyết điểm: "It was only as good as one has gotten used to"

Ưu: "Customer service was friendly"
Khuyết điểm: "So uncomfortable"

Khuyết điểm: "We arrived in Amsterdam at 9am, after traveling two hours to get there. We found out right away that there was a delay and chances of missing the connecting flight from Philadelphia to Orlando were great. We requested a different booking to insure travel to Orlando, which was denied. So the connecting flight was missed and after hours arrived in Orlando at midnight. Missed my ride and all car rentals were booked. All this caused a lot of anxiety and unnecessary stress. Very disappointing. And to add to it, the flight itself was horrible and there was no entertainment available for the entire flight."

Ưu: "staff fine On time"
Khuyết điểm: "Review misleading - I didn’t use entertainment and this flight does not have food"

Ưu: "Comfortable seats."
Khuyết điểm: "Internet slow to access."

Ưu: "Crew was nice"
Khuyết điểm: "No individual entertainment units. Forced to watch airline selected movies. No free cocktails. I booked BA for numerous reasons and should have been switche'd."

Ưu: "Nice crew"

Khuyết điểm: "One hour late"

Ưu: "I liked the crew, they were nice and tried to help, food and refreshment was good."
Khuyết điểm: "1) Flight from Dallas delayed and caused me to miss the connecting flight from London to Vienna. 2) Monitor for the entertainment not working AT ALL. Crew tried to reset it multiple times, but it didn't help. So flight was longer due to delay and I was looking at the BLACK SCREEN entire time. 3) I attempted to read my book. Since it was a night flight and overhead lights were off to prevent disturbance, I needed to use reading light. Well, the reading light was not working. I called a flight attendant to assist me. She tried to help me, but confirmed that it was out of order. 4) There was not information regarding terminal for my connecting flight. Captain kindly referred us to look up this information on our individual screens. Mine was not working, neither was the screen of the passengers next to me. Not helpful at all."

Khuyết điểm: "."

Ưu: "I did like that the flight attendant checked my bag for me land was very forth coming on tips on how to save money with traveling. The fights we very smooth."
Khuyết điểm: "I didn't like that airport staff didn't alert when the plane was leaving (no announcement was made and staff gave wrong information, I ended up"

Ưu: "The flight was painfully uncomfortable for me, as a tall and not particularly small person. I should have known better than to take the window seat (Orlando to DC was painfully uncomfortable because I just don't fit in those seats). The in-flight service was good, but I was glad when this flight was over."
Khuyết điểm: "Mentioned above"

Ưu: "Excellent. See above."

Ưu: "Seats, food was okay, personal tv was very nice and complementary wine was a plus!"
Khuyết điểm: "Food could be improved. Sleep masks would be awesome as well."

Khuyết điểm: "I've boycott A.A. for 15 years now. The only reason I flew is because I didn't have a choice with my connection flight. They still suck.!"

Khuyết điểm: "Very late"

Ưu: "The trip from st martin was fine in terms of check in. AA opened their windows early so we beat the crowd."
Khuyết điểm: "The plane left 20 minutes late, and then we hit turbulence and a bit of rain close to our arrival in Charlotte. I had originally booked a flight through Miami with plenty of layover time to get a connecting flight to Dallas, but AA canceled that one and put me on a connection the following day! When I called customer service, they were helpful in regards booking and assured me there would be plenty of time to connect through Charlotte. When our plane landed 35 minutes late, there was only 15 minutes to connect, and we waited for baggage that whole time. No idea what took baggage so long, but the result is that we missed our flight. AA did put us on standby for the next one, but that meant our relative had to pick us up at midnight."

Khuyết điểm: "They did not check the toilets before we left so we were diverted to St. Louis and I arrived in charlotte 3 hours late"

Ưu: "a fast paced cabin crew! superb!"
Khuyết điểm: "economy seats had my knees jammed into the seat back ahead. Couldn't sleep a wink."

Ưu: "Airline upgrades were great!"

Ưu: "Getting the flights was easy, used kayak. Tickets ultimately were purchased through priceline."
Khuyết điểm: "Flight was a round trip flight and American Airlines (or American Eagle, which is it?) changed my flights and I went from an hour layover and arriving at the time I desired to instead a three and a half hour layover and arriving after midnight."

Ưu: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Khuyết điểm: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."

Khuyết điểm: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."

Ưu: "Brittish Airways is so professional, treats everyone as if they were in first class, served great food, and loved the open bar the whole flight!"

Ưu: "Nothing."
Khuyết điểm: "Their check in was ridiculously slow-15-20 min per person at times. How is that possible? The flight was said to be 90 min delayed. I asked about getting on another airline. They said no. Finally this 1 hour flight was 3 hours late to Lima & I missed my international flight. Never again Avianca."

Ưu: "Friendly service"
Khuyết điểm: "Snacks"

Khuyết điểm: "Flight delayed for 4 hours"

Ưu: "We had a delay due to an equipment malfunction. They deboarded us so we didn't have to sit on a hot plane. That was greatly appreciated. The crew and gate personell in Cedar Rapids were very friendly and organized in getting us all back on the plane as quickly as possible."
Khuyết điểm: "We made up time in the air to Dallas. We arrived early and waited about 15min. Due to another plane being in our gate."

Khuyết điểm: "Flight was delayed."

Khuyết điểm: "It was very delayed which I understand happens but then we arrived in San Francisco and were delayed on the runway because of the gate. I think at this point moving us to an open gate would have been nice - we had been delayed for so long - my 8 year old daughter was really having a hard time. Instead we had to sit and wait for 20 more minutes once we were on the ground. This seems avoidable to me."

Ưu: "that I was finally able to go home"
Khuyết điểm: "Customer service was very poor. The arline could've notified the connecting flight that we had landed and to wait on us. Instead, the connecting flight was scheduled to leave at 9:50. I arrived at the gate at 9:49 and the flight had already left. In addition, the reps did not show and form of empathy that we had missed the flight, of no fault of our own. When asked to provide transportation the connecting flight, the rep acted put out and stated we would have to wait (mind you, the next flight wasn't scheduled to board until 1:44pm). I was then told, the rep was going to lunch and I would have to flag down a ride. Lastly, a $10.00 voucher was nothing considering most airport meals are over $10.00."

Khuyết điểm: "All went smoothly for this short trip. I booked several weeks ahead but still couldn’t get nonstop from STS to SAN."

Ưu: "The on-time arrival"
Khuyết điểm: "Having to check our bags due to lack of overhead space which was announced before anyone boarded the aircraft. Had they provided our bags to us when we exited the plane, or told us in advance that there would be no space and they would be offering free bag check, that would have mitigated the situation. Instead they wait till the last minute costing us valuable time. In the future, they should pay us the 25 dollar bag fee when they arbitrarily make this decision."

Ưu: "Professionalism. Didn't like the layover but the second part ofthe flight went smoothlythe pilot made us feel safe and relaxed pointed out the light show on the left. Which was a lightning storm it was beautiful. And we got to little rock safely"

Ưu: "Quick and easy"
Khuyết điểm: "Plan on wearing your running shoes. United is bad at giving you a lay over that is almost impossible to make. 45 minutes or less for a layover is going to give u a pretty good chance to miss your flights. We went to LAX and had to run from terminal 8 to 7. If it were long we would have missed it.."

Ưu: "The gentleman at the baggage check-in kiosk was outstanding. UA needs more employees like him!"

Ưu: "Food tasted great, pilot did great job, bathroom easily available, cabin service reasonable."
Khuyết điểm: "Unable to sleep, too uncomfortable"

Ưu: "I fly with United often, even before United was United when they were still Continental. I remember the seats being more comfortable and having a few more inches of room. I sat in the last row out of my own choosing because the middle seat was empty. However, I didn’t realize the last row seats don’t recline. I was just glad the flight was only two hours long."
Khuyết điểm: "No free entertainment. You have to pay for everything now. The seats are smaller than what I remember."

Ưu: "Flight was delayed 90 mins; I was not concerned but understandably some folks were not so happy. Everything else was great."

Khuyết điểm: "my checked luggage was delayed a day"

Khuyết điểm: "The pane was obviously old and interior parts were barely staying on. The seats were rundown and very uncomfortable. The power outlets were not functional."

Ưu: "Mostly a good experience."
Khuyết điểm: "The WiFi and TV touchscreen were broken and some of the crew were a bit short with me when I was trying to order snacks and drinks during the flight."

Ưu: "Cool crew"
Khuyết điểm: "Delayed flight"

Khuyết điểm: "I was charged twice for my ticket"

Ưu: "Ample leg room, not just meat"
Khuyết điểm: "Would like to purchase everything at beginning, keeps surprise out of the cost. Seems like i could not get my sests."

Ưu: "The crew"
Khuyết điểm: "The automation of the check in to print luggage tags Crammed seats in regular economy Malfunction of entertainment screen Food was awful and only beer and wine were for free"

Ưu: "Nice plane and the boarding was super quick, I don't mind The new skinnier seats."
Khuyết điểm: "Rude staff, couldn't be bothered with interacting with people."

Ưu: "Non-stop, new plane"
Khuyết điểm: "Seat comfort is worse then on older planes, narrow aisles make getting to your seat a chore. Poorly placed service buttons in armrests constantly cause erroneous flight attendant calls, reclining the seat causes the knee crush. Wow, United execs should really try their offerings"

Khuyết điểm: "Was surprised to receive dinner and wished they had not served so we could have more quiet time."

Khuyết điểm: "Customer service is Zero."

Khuyết điểm: "Card reader for direct tv didn't work"

Khuyết điểm: "The crew was rude and often in helpful. This is a continuing trend on United and I will not fly united again"

Ưu: "All went seamlessly. Except for WiFi not working. Thank goodness for books!"
Khuyết điểm: "No WiFi"

Khuyết điểm: "Took too long to get baggage"

Ưu: "Being Asian, I consider myself lucky that my United flight wasn't overbooked or else I might have been forcibly removed from my seat and dragged out of the aircraft like a sack of potatoes with a bloody nose, and then United CEO adding insult to injury by apologizing to all the passengers in the flight EXCEPT me. Outrageous. I have flown almost 2 million miles on United but this ugly inexcusable incident gives me serious doubts about this airline's true character."

Ưu: "Quick flight, beautiful day, interesting company sitting next to me very pleasant flight."
Khuyết điểm: "The flight was overbooked and they were offering vouchers for later flights, wasn't a bad thing, though, I'd have done it."

Khuyết điểm: "No fee for movies on international flight"

Ưu: "Friendly , professional staff"
Khuyết điểm: "The seats were tight , which made it uncomfortable."

Khuyết điểm: "I was supposed to be home by now, but instead I'm sitting in an airport in Houston writing a review about how ducky this flight experience has been. Delays delays delays. Nothing to eat because all the restaurants are closed. Can't go anywhere because nobody knows what is happening and "it could be any minute now." Two hours later... still here."

Ưu: "Spacious seating and free movies on the seat back display made the flight enjoyable."
Khuyết điểm: "Having to check every over head bing, hoping to find an overhead bin to put my luggage in. Luckily the flight crew was great and found me a space in 1st class to put my things. Really great flight crew made the difference in this flight"

Ưu: "I liked that the entertainment on board worked well for the first time since last few flights. The crew was very curious. Thank you."
Khuyết điểm: "I was disappointed with the united club turning me down in Newark. For the second time I tried using my day passes, and they weren't accepting them... They had huge signs that day passes aren't accepted..."

Ưu: "I liked the free Internet and movies you can watch during the flight"

Khuyết điểm: "Cancelled flight"

Ưu: "Comfort. Economy plus was only $75 at check in. Well worth it for the leg room."
Khuyết điểm: "They didn't offer pillows for a 4 hour non stop flight. I would have slept much better with a pillow"

Ưu: "quick flight and good landing"
Khuyết điểm: "Do flights ever come on time??"

Khuyết điểm: "Free entertaiment. Not only pay"

Ưu: "Great service"

Ưu: "Not much to like. The crew was great, pillows and blankets in economy plus were useful as the plane was cold."
Khuyết điểm: "Big problem with the design of the attendant call button located in the armrest. Passengers were constantly inadvertently turning them on when doing the very natural thing of leaning on the arms. Every time this happened, multiple chimes went off. At any given time there were at least 6 activated. To make matters worse, the personal entertainment system wasn't working, so we had no movies for the kid on a 4 hour flight and had to listen to the chiming. Wow."

Ưu: "N/A"
Khuyết điểm: "Seats were uncomfortable, no TVS & food was horrible"

Ưu: "The crew was pleasant, the captain was friendly, the chairs were comfortable, and the entertainment options were perfect."
Khuyết điểm: "I had switched airlines, and before boarding, I had to receive a new boarding pass for United, but it was unclear that I had to do this beforehand. The food seemed to be minimal and not thought out."

Khuyết điểm: "The flight was operated by United, but there was no clear indication that it was so and so checking in at the Lufthansa desk was pointless. Seats are extremely tight and the entertainment system is outdated."

Ưu: "Nothing"
Khuyết điểm: "Everything. I had a very tight schedule to visit my friends in canada. What was supposed to be a quick flight turned into almost 24 hours of travel and ariving 12 hours late. I was lucky to have 3 days in with my friends now i only have 2. Not to mention what was supposed to be an inexpensive trip turned i to an expensive one when you are forced to eat airport food after being constantly re routed. I bought my ticket based on ariving to ottawa in the morning this however was not the case. I will be seeking a refund."

Ưu: "That despite leaving late we arrived on time."
Khuyết điểm: "The delays due to unorganization."

Ưu: "I'm not a frequent flyer so I can only compare to my 2 United trips (1 last year and the most recent) but the experience was great. Thanks"

Ưu: "crew members."
Khuyết điểm: "got delay."

Ưu: "It was a smaller plane but was roomier than the jet on the next leg of our trip!"
Khuyết điểm: "Temperature in the plane was way too cold!!! I didn't rate entertainment higher because we didn't use it...we read our books."

Ưu: "Okay crew."
Khuyết điểm: "Cramped, uncomfortable seating. Departure time and gate changes."

Khuyết điểm: "I got stuck with a 2 hours delay flying into Dallas and then another 2 hours delay flying back to Newark. Worst experience ever with United Airlines. Couldn't even get a complimentary of any sort and missed 2 events which was very disappointing."

Ưu: "Arrive on time at each gate"
Khuyết điểm: "Needed more movies"

Khuyết điểm: "Late departure."