Flight attendants were very rude. Food wasn’t that great.
Instead of 1 hour layover in Doha need to wait for 5 6 hours.
Lahore to Doha was great but Doha to JFK using American Airlines was horrendous
Very lethargic, lazy, rude process to check-in and board the plane. The staff is not well trained or has no care for customer service or any decency at all. First time flying Qatar airways after hearing so many good things about the airline, however the experience was awful!
Check the experiencing staff for gov staff may be more better...???
Enjoyed business class, food, comfort and the crew was great. It as if I was on a shorter trip because of the comfort. I love Qatar airways 👍👍👍👍👍
Boarding in Lahore is slow
Ưu: "Crew were so much helpful, really appreciate, my wife got sick, they have been amazing"
Khuyết điểm: "Seats be little spacious"
Ưu: "As always crew magnificent"
Ưu: "Crew was great. TV Entertainment system was excellent."
Ưu: "The seat was ok and the food was good."
Khuyết điểm: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."
Khuyết điểm: "Seat comfort"
Ưu: "Seat where comfortable and thank needed more leg space"
Khuyết điểm: "Good was poor bcz going and back was same menu of choice of food."
Ưu: "The crews are very friendly and seats are very comfortable"
Khuyết điểm: "There nothing could have been better cause everything is perfect"
Khuyết điểm: "I didn't like that my Amex was used fraudulently to purchase 3 tickets to a place I would never visit with Ahmed and Mohammed and respectfully request, while I am disputing this with Amex that you credit me the 3 tickets purchased. Thanks!"
Khuyết điểm: "We requested the wheelchair but it wasn’t provided"
Ưu: "Excellent service with attention to detail"
Khuyết điểm: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Ưu: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Khuyết điểm: "Cleanliness of cabin. Aminity kit is outrageous."
Khuyết điểm: "There was a person name Manzoor at Lahore airport working with Qatar Airways ticketing he was asking me to pay him $50 to help me get boarding pass. i will also contact Qatar Airways about this incident if this issue is not going to forward to the airline please let me know."
Ưu: "Qatar Airlines has amazing service! And they have free internet!"
Khuyết điểm: "The films are all sensored. And the free internet is only for 30 minutes."
Ưu: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"
Khuyết điểm: "Everything"
Ưu: "5 star service"
Khuyết điểm: "no wifi"
Ưu: "service, food and cleanness"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Seat was comfortable entertainment was nice food was excellent"
Khuyết điểm: "Nothing"
Ưu: "Love the service, love the crew!"
Ưu: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Khuyết điểm: "There's not food which was on menu I did not eat"
Ưu: "Always fun flying with them."
Khuyết điểm: "Nothing disposable about the airline but booling process gave me a headace"
Ưu: "Best service ever from the crew. Flight on time."
Khuyết điểm: "Out dated inflight entertainment system"
Khuyết điểm: "Overall"
Ưu: "The Qatar Airways price."
Ưu: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Khuyết điểm: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."
Khuyết điểm: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Ưu: "-Cleanliness -on time arrival"
Khuyết điểm: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Ưu: "Everything is good"
Khuyết điểm: "Everything fine"
Ưu: "Great service and food."
Khuyết điểm: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Ưu: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Khuyết điểm: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Ưu: "The seating, crew members, and entertainment was really good."
Khuyết điểm: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Khuyết điểm: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Nothing at all"
Khuyết điểm: "Poor management didn't provide a hotel for layovers more than 12 hrs"
Ưu: "Crew was excellent. Good flight"
Please all over good but food is needed mix up verity because people is different nations so other wise everything is excellent
The food should be improved, it didn’t taste as good as expected. Tea/coffee should be served after food otherwise by the time we finish our food the tea/coffee is cold.
I was very satisfied with the service and plane condition
Fly Dubai flights (partnered with Emirates) are usually late/delayed on short hauls (eg RUH to DXB) and because it’s a 737 Max 8 or 9 it’s cramped. Pretty rubbish actually.
Khuyết điểm: "Only one person in the three row and that was really great flight"
Ưu: "Good entertainment options"
Khuyết điểm: "More beverage services"
Ưu: "Lay flat beds and vegetarian food"
Ưu: "The time of the plane itself was nice and the ride was quick"
Khuyết điểm: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
Ưu: "Crew was very friendly. Food was good. Seat wasn’t bad."
Khuyết điểm: "Price should be a little less, comparable to that of Qatar Airways."
Ưu: "Everything was excellent."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Khuyết điểm: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Ưu: "Ontine departure and arrival"
Khuyết điểm: "Airport Staff behaviour in Pakistan"
Ưu: "They have varible movies and dramas."
Khuyết điểm: "Nothing."
Ưu: "The entertainment system is good"
Khuyết điểm: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
Khuyết điểm: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"
Ưu: "Delayed by 3 hours!!"
Ưu: "I didn’t die in a plane crash"
Khuyết điểm: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
Ưu: "I like food and spacious seats, make journey comfort"
Khuyết điểm: "TV movies were outdated,"
Khuyết điểm: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Khuyết điểm: "Nothing"
Ưu: "The big tv on the seat backs."
Khuyết điểm: "The seats were too close to each other."
Ưu: "Staff on board was very nice and attentive. Much nicer than the crew on my outbound flight"
Khuyết điểm: "Trash was not picked up frequently enough. By the end of the flight the plane was a pig sty. Also there was no toilet paper in the bathroom at the deprting airport"
Ưu: "I recently booked a flight on Qatar first, to Ko Samui, Thailand. When I got on the plane, I asked the flight attendant to please be careful when he pushed the cart down the aisle because the last time I flew, the flight attendant smashed the cart into my elbow and drew blood. The flight attendant laughed at me, so I told him, calmly, that if it happened again, I would sue the airline. He didn't like that, and so for the next ten minutes he sent three different flight attendants over to ask me crazy questions like, "Do you have anything you would like to tell us?" I have no idea what this was about. Eventually, I was told to get off the plane, which ended up costing me over $1,500 in transportation, hotel, and new flight (on Emirates) fees. It was and still is a nightmare because my vacation has been ruined due to having no money. I'm a master's-degree-holding English teacher of 11 years with no history of ever having been asked to get off of a plane for any reason, and no, I was not drunk because while waiting for my luggage to be returned, had a conversation with three Boston airport police officers who did not arrest me or even understand why I had been kicked off of my flight. Nor did I speak a single profane word to the Qatar flight attendants or security, and of course, I did not use violence or resist when I was told to get off the plane. Unlike Qatar's staff, the Boston police officers were very polite and understanding. Emirates, on the other hand, was a completely different story. They were great. The staff was friendly, and when I was sleeping, they didn't send their staff over to harass me. I have flown on Emirates, Qatar, and Ethihad many times, and I truly don't understand why Qatar's staff have been instructed by their managers that it is okay to lose long-time customers and kick professional teachers off of their planes just because they think I wasn't perfectly sweet and nice to them all the time. I am an American, and in my country we have freedom of expression and speech, as long as that speech does not indicate violent intentions or use profanity or insults. Basically, I felt as though I was in a country with no rights to free speech at all. Presently I am having my lawyer work up legal documents for Qatar to get my money back and to reimburse me for travel and hotel expenses, as well as having to take two extra days off of work to reschedule my flight. I truly believe in the transparency of the travel industry through using comments like those I am making you readers aware of right now, and I assume you will benefit from this rhetorical question/advice: Emirates and Ethihad are sometimes a little more expensive than Qatar on certain flights, but is it really worth it to risk having Qatar take your money and make you miss your flight for no reason? Is it acceptable for an airline operating in the USA to deprive Americans of their right to express concern to the flight attendants on their plane?"
Ưu: "I love business class the best"
Khuyết điểm: "No"
Ưu: "Love the idea of informing every leg of my flight. Thanks"
Ưu: "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
Khuyết điểm: "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."
Khuyết điểm: "Food was not very good. Lightly tested. The crew never came beside serving food"
Ưu: "The AirBus A380 plane is amazing! Really great movie options too - almost too much choice."
Khuyết điểm: "They randomly chose us to conduct a carryon bag search, which is fine. But they also randomly chose 100 other passengers and there wasn't enough information or staff to do this random check efficiently. Hence, we were more than an hour delayed."
Khuyết điểm: "It was delayed for 50 mins"
Ưu: "food and timing services staff behavior and treats excellent"
Khuyết điểm: "pls replace drinking water bottles (small) in the place of cups"
Ưu: "Crew were very competent and nice."
Khuyết điểm: "There was not enough overhead space for my carryon bag, so had to go further back in the plane to find space, this caused a problem when disembarking."
Ưu: "Nice flight"
Khuyết điểm: "N/A"
Ưu: "Entertainment system was good"
Khuyết điểm: "On an 18 hour flight I was offered 1/3 of a cup of water or liquid about 3-4 times. They even rationed ice cubes. I had to ring the assistance bell any every 1-2 hours in order to stay hydrated the meals Consisted of a reheated TV dinner and 5 plastic wrapped versions of bread or processeed foods (bread sticks, cracked, cheese stick) normal you just overlook this stuff but when it's 18 hour flight you need actual food and water or else you'll risk dehydration."
Khuyết điểm: "There was a long bus journey at the airport in Dubai for a flight from Dubai to Lahore. All passengers including myself were very surprised. When the bus stopped neat the air craft for boading, ground staff were seen collecing heavy hand carry luggage from the passengers for putting them in a separate compartment for taking as a cargo, which caused another delay in boading. Old air craft on this route should be replanced. Before boading from Dubai to Lahore, I checked my flight status several times on flight information screen but my flight was not shown on it. Later, I checked on hand touch screen and came to know that gate was B2."
Ưu: "Everything was just fine just wish they can come up with a better name than economy class"
Khuyết điểm: "I got food poisoning on this flight. Cramped in the middle seat for 14 hours while throwing up was not pleasant."
Ưu: "The food on Emirates is excellent, the cabin is classy and comfortable, and the plane is equipped with modern amenities such as WIFI and charging portals. The cabin crew were polished and professional and friendly."
Khuyết điểm: "There were maybe too many announcements made throughout the flight."
Khuyết điểm: "Disorganized boarding process. Old plane. Bad inflight system with old fashioned screens with poor visibility."
Ưu: "Very professional and very good in customer care"
Khuyết điểm: "flight got delayed 17 hours"
Ưu: "This my first experience with the Emirates flights, heard so many good things about them prior to my flight, but never imagined it would exceed the description I heard. Good job Emirates, keep up the good work. The service was great. The seats were comfy and spacious. There was a variety of food."
Khuyết điểm: "Since the WI-FI service is provided to the passengers portable devices, why is added to the entertainment service. It helps to reduce the number of devices used the passengers."
Khuyết điểm: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."
Ưu: "Good overall experience."
Khuyết điểm: "No headphones"
Ưu: "The crew was the best I've ever seen! Went above and beyond to make our baby comfortable."
Khuyết điểm: "Nothing, it was do thoughtful!"
Ưu: "Nothing was amazing."
Khuyết điểm: "Again, seats were uncomfortable and cramped."
Ưu: "Improve entertainment & Food"
Khuyết điểm: "Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane."
Khuyết điểm: "Everything was outstanding"
Khuyết điểm: "Passengers in front were very loud for a night flight and drinking, air crew didn't tell them to be quiet."
Khuyết điểm: "More options for music and movies."
Khuyết điểm: "Todo muy bien todos amables buena comida salio a tiempo"
Ưu: "The seats were super comfortable and they had lots of new movies and tv shows for entertainment. Free alcoholic bevies too!"
Khuyết điểm: "No veggie food on board :("
Ưu: "I didn’t like the seat belt it looks like a car seat belt not comfortable. The food and the service was excellent"
Khuyết điểm: "The WiFi"
Ưu: "Yes crew was very hosptile."
Ưu: "Entertainment was good."
Khuyết điểm: "Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?"
Ưu: "I miss my flight to Hanoi because we were dealy from Manila also people in lounge never check us or told us about time to flight"
Ưu: "Thai are so dependable and such lovely service. Nothing is too much."
Khuyết điểm: "N/A"
Ưu: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Khuyết điểm: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."
Ưu: "Professional staff and good food"
Khuyết điểm: "Landing was a little bumpy"
Khuyết điểm: "I travelled with my 2 friends but none us were given a seat together. We requested few times and they wouldnt allow."
Ưu: "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
Khuyết điểm: "Food was alright, i had better food in Bangkok airways"
Ưu: "Excellent flight....painlessly"
Khuyết điểm: "Food is great!"
Ưu: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Khuyết điểm: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"
Ưu: "Quick loading"
Khuyết điểm: "Late luggage to the carousel by over an hour"
Khuyết điểm: "Nothing"
Khuyết điểm: "Air Canada cancelled the original flight and rescheduled it for one day later. This was an obvious problem since it affected other travel plans. Air Canada customer service was very poor. First agent was unhelpful, second agent better. Overall it was a pain to finally get another flight for the original day."
Khuyết điểm: "I was travelling with my mom who is on a wheelchair. Crew doesn’t seem to have much experience in handling passenger with special assistance. There was problem transferring her on/off board the plane."
Ưu: "Nothing this time"
Khuyết điểm: "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"
Ưu: "the crew was professional and friendly and you get alcohol on the flight."
Khuyết điểm: "no issues"
Khuyết điểm: "Food option was limited. I had to choose either chicken or pork. I think along with meat, a veg option might be better."
Ưu: "Every thing"
Khuyết điểm: "Nothing"
Khuyết điểm: "crew from Jakarta to Bangkok was worst"
Khuyết điểm: "Plane was late and no new time was announced. Boarding was like everyone for himself. Plane itself and crew were ok."
Khuyết điểm: "everything. forced me to move to a seat beside very near to the toilet just because they let a passenger sitting right in front of me stretch his leg and sleep well"
Khuyết điểm: "Also, plane deplaned by stairs and buses though there were many empty gates and jetways."
Khuyết điểm: "a crying 2 year old = no sleep, even with ear plugs"
Khuyết điểm: "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
Ưu: "It was drizzling, as is often the case in the monsoon season. There were so many clouds and I didn't expect Himalaya mountains. However, I was surprised to find majestic Mt. Everest! It was a great farewell gift from Nepal! After being impressed with Himalaya, I could enjoy movies during the flight."
Khuyết điểm: "The seat pocket was broken."
Khuyết điểm: "That Kayak did not inform me when bookinhg that the seats they were selling me had to be at the very back of the plane Last time I will ever use Kayak"
Ưu: "Whole package very good"
Khuyết điểm: "All good"
Ưu: "The entertainment collection is good although I was working and did not watch it. There was no wifi offer on the flight. I am happy to pay but there is none. There are a lot of toilet stalls which is the best thing about this flight. I guess the compliment goes to the engineer or designer who decide this Boeing then."
Khuyết điểm: "I found the airline has a double standard and treats people with different races differently. I am Thai and was travelling with two seniors (my parents). We checked in together but they put me in another row when the same row with my parents are vacant (two seats left). My mother seat's was an aisle seat and the air condition was stronger than other seats. The flight attendance did not do anything so my father switched his seat with hers. No one came to ask if my mother still feel cold or if my father ever feel anything. There was another Westerner who also felt cold. The flight attendance came to ask him several times how he felt and was trying very hard to accommodate him with great empathy. Then the person who sat next to me could not decide what she would like to have for dinner. There were pork and chicken option. The lady chose pork at first, opened the cover, closed it and returned it to the flight attendance asking for chicken option. The flight attendance gave the opened dish to my father. I did not tell my father and I felt very bad. I think the lady next to me was disgusting, the flight attendance was disgusting and ill responsible to the customer's well being. I think this is a very poor professional ethic. It was raining when we landed and we needed to take a shuttle to the gate. A perfect flying experience after a long trip!!! I fly long distance quite often but rarely chose Thai Airway. Every time I fly with Thai Airway, there will be something that makes me feel horrible to be born as a Thai. This will be my last time flying with Thai Airway. TG 665 Shanghai - Bangkok Seat 31 B and C please do not show any option for Thai Airway the next time I search for a flight!!!"
Khuyết điểm: "The service was not that great. Normally the staff is very attentive but they lacked in service this time and I am not an attention seeker. (In all the flight I ask for their presence 1-2 times for water) Who knows why. Got served the wrong plate and drink."
Ưu: "شكرًا لكم كانت رحله جميله في الوقت المحدد والمعامله الطيبه التي وجدتها من بوكيت الى العاصمة بانكوك شكرًا لكم مرة ثانيه"
Khuyết điểm: "كل شي كان ممتاز"
Khuyết điểm: "Flight was over an hour late due to the logistical incompet nice of the Kathmandu airport. This is a chronic problem."
Ưu: "Forgot my tablet in the pocket of my seat on my flight from Bangkok to Kathmandu and didn't notice until I was packing to return 5 days later. When I checked in to return to Bangkok, they had me flagged in the system for a lost item. Not only did they have my tablet but everyone from the airline staff to airport security knew about the incident and was happy to get my tablet back to me."
Ưu: "Courteous staff, on-time, good food and service"
Khuyết điểm: "Very noisy in the cabin with babies crying and men snoring"
Ưu: "The flight was smooth, comfy, and relaxing. The chairs have everything you need with two pockets, USB, power outlet, and stereo headphone jacks (it looks like the old school dual mono with two prongs but just plug into the right one for stereo). The entertainment was superb with very recent films (although they were censored which sucks) and a responsive unit and nice remote."
Khuyết điểm: "The only thing that was lame was the food. Absolutely terrible. You don't have many options at 40,000 ft but be prepared for sub dollar store quality. At least the booze was free."
Ưu: "good service, good food"
Khuyết điểm: "seats are getting older."
Ưu: "Service was good. Flight was on time."
Khuyết điểm: "Did not like the meal though."