Ưu: "nice checkin staff"
Khuyết điểm: "the food was boring"
Ưu: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Khuyết điểm: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"
Ưu: "Food and crew"
Khuyết điểm: "Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines"
Khuyết điểm: "No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM."
Ưu: "Didn’t seem perfectly organized at all times. But they did a good job regardless."
Ưu: "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Khuyết điểm: "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
Khuyết điểm: "They could improve on the entertainment and service."
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."
Ưu: "On time service and crew service"
Khuyết điểm: "Improvement to entertainment and food selection"
Khuyết điểm: "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"
Khuyết điểm: "Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great ."
Khuyết điểm: "Nothing"
Khuyết điểm: "Everything"
Khuyết điểm: "Smile"
Khuyết điểm: "Friendlier crew"
Ưu: "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
Khuyết điểm: "Better info on what the flight number is. More info that is airport specific."
Ưu: "Very professional crew. Plenty of in-flight entertainment options. Food was good."
Khuyết điểm: "Less magazines in seat pocket (there wasn’t enough room for my own stuff)."
Ưu: "Everything, from the check in process, to the flight itself."
Khuyết điểm: "Nothing to eat, except a cup of juice or water."
Ưu: "Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine."
Ưu: "Check in was efficient"
Khuyết điểm: "The choice of English language films were limited. I did not enjoy the food too much"
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Ưu: "Comfortable, good food, good drinks , on time"
Khuyết điểm: "Edited movies and the headsets were uncomfortable but you couldn't use your own because the left and right we're separated jacks"
Ưu: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Khuyết điểm: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
Ưu: "The clean and modern aircraft."
Khuyết điểm: "The food could be improved"
Ưu: "In-flight meals for the Asian routes were nice."
Khuyết điểm: "Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers."
Ưu: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Khuyết điểm: "Uncomfortable airplane."
Khuyết điểm: "Food... only could have the fruit"
Ưu: "Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board."
Khuyết điểm: "Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first."
Ưu: "On time, clean, nice staff."
Ưu: "Vietnam Airlines has good leg room on both international and domestic flights. Blankets and pillows were preplaced on seats, as were headphones in the seat pockets. Lunch and one round of snacks were served. Beverages were offered a few times."
Khuyết điểm: "Cabin was inconsistently cooled. The rear was cold while the front was hot. Some passengers complained about being hot, but flight attendant only pointed out the overhead gasper vents, which were obviously open but did little to help the sweating and general discomfort. No personal entertainment system, only drop down screens. Food was average."
Khuyết điểm: "Poor quality of food. We were not served vegetarian food despite our request made at the time of booking."
Ưu: "Still sick from Singapore Burger King not much to say."
Khuyết điểm: "About the same as the other but, slept most of the way since was still feeling the Burger King problem."
Khuyết điểm: "staff on ground and in flight was unfriendly"
Ưu: "I cancelled this flight and went to Singapore instead on VietJet."
Khuyết điểm: "Nothing"
Ưu: "Small plane and very nice people. Short flight so no food or entertainment to judge. Just hard not to love the Cambodians."
Ưu: "On time, smooth flight"
Khuyết điểm: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Khuyết điểm: "We booked the flight for family of 8 Despite informing them over counter in Narita international airport that to place us at 2 together in the same because we have kid of 8 years and 12 years , we were all allocated separately. We could not do online check in even we log in 24 hours before flight ,all seats shown available is individual. Being in the airport early does not help too. I will definitely not consider taking Vietnam airlines in future n will cautious friends to be aware of such service."
Ưu: "it was a short trip"
Khuyết điểm: "plane was old and had an unpleasant odor"
Ưu: "Great experience. Everyone very helpful."
Khuyết điểm: "The lack of support to help us to rearrange flight. No explanation"
Khuyết điểm: "I hate the boarding buses, but this one was really rough. Stand around. Wait. Stand on the bus. This took an hour."
Ưu: "No baggage charge, good comfortable plane."
Khuyết điểm: "It wasn't possible to check baggage through to Yangon despite it being advertised as a connecting flight. Very annoying to have to collect and re check in at HCMC airport while in transit."
Khuyết điểm: "Got stuck on the runway for a while"
Ưu: "On time, staff pleasant."
Khuyết điểm: "Airport lines at check in, security and immigration could go faster! Everyone shoukd allow 3 hours."
Khuyết điểm: "Nothing with the flight but getting the boarding pass was long and painful. I had a connecting flight in Paris and the agent would not register me and my luggage for the connection. She claimed information was missing and I stayed at the counter until all was done correctly ultimately."