Pushed to check in carry on bags when overhead compartments had enough space. Very poor food and staff on Singapore to India flight.
Ưu: "The crew members were really nice and accommodating."
Khuyết điểm: "Need more entertainment selections."
Khuyết điểm: "Nothing comment."
Ưu: "Crew was okay"
Khuyết điểm: "Did not get the food I chose. Seats were not clean and clumsy"
Khuyết điểm: "Delay could be complimented by faster speed"
Khuyết điểm: "Reservation online"
Ưu: "smooth boarding process excellent enterntainment offered food is also quite good"
Khuyết điểm: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Ưu: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Khuyết điểm: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ưu: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Khuyết điểm: "All good"
Ưu: "Excellent customer service, helpful staff"
Khuyết điểm: "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
Ưu: "The comfort and caring staff"
Khuyết điểm: "Food serve a bit slow with the no of pax and long queue for the washroom"
Ưu: "SIA service and food is always good. The flight went by quickly which is good."
Khuyết điểm: "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
Khuyết điểm: "Way too cold"
Ưu: "Excellent attention to service and comfort."
Ưu: "Nice and attentive crew"
Khuyết điểm: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"
Khuyết điểm: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Ưu: "Great experience"
Khuyết điểm: "Seating arrangement was bad"
Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"
Ưu: "United miles."
Khuyết điểm: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "Was very old plane but was good"
Khuyết điểm: "Food and crew was well"
Ưu: "Finally an airline that loads from the back to the front. Makes sense to me"
Ưu: "Excellent service & comfort"
Ưu: "Non stop to HK"
Khuyết điểm: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Ưu: "Overall experience and wonderful crew"
Khuyết điểm: "Nothing really."
Ưu: "Prem econ very good. Crew very friendly."
Khuyết điểm: "Nothing"
Ưu: "Crew service"
Khuyết điểm: "Very old entertainment system. Poor screen visibility. Cramped"
Ưu: "Great flight and entertainment options, friendly crew, free wine :)"
Ưu: "Overall service, good leg space."
Khuyết điểm: "We were seated in the same section with four babies."
Ưu: "Crew was very friendly and good service."
Khuyết điểm: "Crew could have asked the passengers whether they need snacks in between."
Ưu: "Hard to find lounge for bclass users"
Ưu: "the flight time was quick , by the time you took off you practically were preparing for landing"
Khuyết điểm: "nothing disappointing"
Ưu: "The staff were helpful, once I had complained enough."
Khuyết điểm: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Ưu: "Very helpful and polite staff"
Khuyết điểm: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ưu: "Second bag was four foot bronze statue, no problem or extra cost"
Ưu: "Great flight amazing service"
Ưu: "Everything is excellent!"
Ưu: "Lots of movie and game options"
Khuyết điểm: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"
Ưu: "Service was outstanding. The staff was attentive and helpful from start to finish."
Khuyết điểm: "Not all the food was to my personal taste. I understand however that being on a flight to and from Asia would lean toward choices more characteristic to the region."
Khuyết điểm: "The entertainment choices were terrible."
Ưu: "Everything was amazing. Best flight I've ever been on!"
Ưu: "The crew was amazing!!"
Ưu: "toothbrush and toothpaste and ability to charge cell phone"
Khuyết điểm: "my personal headphones did not work well with the seat audio jack"
Ưu: "Friendly crew, excellent service. So far best economy class"
Khuyết điểm: "Food can be better"
Khuyết điểm: "Need more smiles and space"
Ưu: "1) New seats 2) Good IFE 3) Helpful crew"
Khuyết điểm: "1) Cramped aisle 2) Toilet seems smaller than the older plane models 3) Boring food"
Ưu: "Very pleasant, staff was always smiling and eager to help."
Even though, meals were preselected, the airlines could not provide them , saying they didn’t have enough stock. The main meal in Doha to IAD sector was delayed. Other than those issues, everything was great.
Would have been good if we left on time. I understand that some delays cannot be helped but there was also a delay of my flight going home to Manila. These delays made me worry about whether or not I will make it to my connecting flight or do I have to just keep running again?
Clean, well maintained and on time performance.
Ưu: "Nothing was good as they cancelled the flight and ruined the trip"
Khuyết điểm: "A solid schedule would be nice but they cancelled the flight"
Khuyết điểm: "Flight was cancelled and rebooking dealt with poorly"
Ưu: "La tripulación excelente y nos dieron un obsequio"
Ưu: "Excellent service provided by crew"
Khuyết điểm: "Food needs improvement"
Ưu: "crew was very sweet"
Khuyết điểm: "food and wine options were terrible"
Khuyết điểm: "Toilets needs air freshener as so many passengers use them."
Ưu: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Khuyết điểm: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Ưu: "was the seat super comfort"
Khuyết điểm: "if the have variety of food provided will be better"
Khuyết điểm: "I was not able to fly"
Ưu: "Seat was comfortable."
Khuyết điểm: "transit timing was a bit hectic."
Ưu: "Crew was nice, attentive and very helpful"
Khuyết điểm: "More leg room"
Ưu: "Very nice aircraft , crew, and supplies"
Khuyết điểm: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Khuyết điểm: "Great selection of movies and the food was really good as well."
Khuyết điểm: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Ưu: "The airplane and clean"
Khuyết điểm: "The seats destination between them very small"
Ưu: "The entertainment was reasonable, I enjoyed the festive choices."
Khuyết điểm: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Ưu: "Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline."
Khuyết điểm: "I cannot think of a single thing."
Ưu: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Khuyết điểm: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Khuyết điểm: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"
Khuyết điểm: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Ưu: "The flight crew was very friendly and helpful in getting you settled on the flight"
Khuyết điểm: "Boarding was a bit Hectic in Bangkok."
Ưu: "Great services"
Khuyết điểm: "Boarding slow"
Ưu: "Everything very smooth. Staff delightful and always helpful!"
Khuyết điểm: "N/A"
Ưu: "Excellent service. Excellent quality of food."
Ưu: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Ưu: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Ưu: "excellent service always a pleasure to fly with QATAR Airways"
Khuyết điểm: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Khuyết điểm: "they pot me in another flight"
Ưu: "Had the best flight experience of my life. Comfort, food & especially service was excellent."
Ưu: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Khuyết điểm: "Luggage items are missing."
Ưu: "Good service from cabin crew"
Khuyết điểm: "Seat is quite small compared to other flight"
Ưu: "It was something unexpected"
Ưu: "Every thing"
Khuyết điểm: "Nothing"
Ưu: "Great airline with spanking new plans and top of the line service"
Khuyết điểm: "Nothing!"
Khuyết điểm: "Was forced to purchase a return ticket or was not allowed to board the plane. Had to pay 850.00 dollars. In process of requesting a refund."
Ưu: "food and courtesy of the staff"
Khuyết điểm: "nothing"
Ưu: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."
Ưu: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Khuyết điểm: "Nothing"
Ưu: "Overall - Flight was good."
Khuyết điểm: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."
Ưu: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Khuyết điểm: "Maybe the food"
Khuyết điểm: "Steep decline in food quality"
Khuyết điểm: "With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask"
Ưu: "The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive."
Khuyết điểm: "Excellent service over all."
Ưu: "Friendly crew. Short flight, very efficient"
Ưu: "The cabin crew were very pleasant."
Khuyết điểm: "The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute."
Khuyết điểm: "Allowing the boarding of business class passengers before economy class passengers."
Ưu: "plane was new and captain was professional"
Khuyết điểm: "plane was badly late and the boarding process was poorly coordinated"
Ưu: "On time service and crew service"
Khuyết điểm: "Improvement to entertainment and food selection"
Khuyết điểm: "Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice."
Khuyết điểm: "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."
Ưu: "Nuce crew and gentleness"
Khuyết điểm: "Entertainment but we know it’s a plane restriction"
Ưu: "The crew were not visible and didn't offer any assistance"
Khuyết điểm: "An offer of a snack as we paid a high price for the econom y flight"
Ưu: "boarding time is on time dinner have 2 choices"
Khuyết điểm: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
Khuyết điểm: "Delayed by almost 2 hours."
Ưu: "Check in online and baggage drop off was hassle-free. Flight was slightly delayed but no issues. Baggage pick up at Phu Bai was fairly quick."
Ưu: "Check in was efficient"
Ưu: "On time Very polite staff"
Ưu: "The guy who sat beside me was flying with a baby. The flight attendants were attentive to the needs of the baby, especially safety-wise."
Khuyết điểm: "Boarding is very unorganized, and takes so much time. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. For example: rows 1-15 use the front door, and 16-30 use the rear door. That way there’re not too much congestion and waiting on the aisle."
Khuyết điểm: "Chaoticboarding"
Ưu: "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
Khuyết điểm: "Nothing!"
Ưu: "It got me to my destination"
Khuyết điểm: "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."
Ưu: "I arrived on time."
Khuyết điểm: "The food was horrid and the entertainment system was sub mediocre at st best."
Ưu: "Flight attendants are friendly"
Khuyết điểm: "Food is a bit pedestrian"
Ưu: "Overall, this is a short trip. Everything is ok."
Ưu: "Kind attention and assistance with checkin, given priority as an elderly passenger needing a wheelchair."
Khuyết điểm: "There was no food offered for this 80 minute flight, and the only drink offered was a choice between cold water and s Coke-like soft drink. I get a wheelchair assist (elderly woman with some mobility issues). The service person who brought me to the gate never showed up again to help with the boarding. Instead (??), the airline had me boarding LAST (most airlines have had me board among the first), and then sitting at an aisle seat (most airlines have me at a window). They asked me to wait to deboard until all passengers were off - that is standard. But because I was sitting on the aisle I had to get up and wait standing while the two other passengers on the row got out, and then go back to be seated. Very awkward"
Ưu: "The clean and modern aircraft."
Khuyết điểm: "The food could be improved"
Ưu: "Plane was clean. Staff were pleasant and professional."
Khuyết điểm: "Flight from TPE to SGN A321 was very comfy able."
Ưu: "The food was the best i have had on an international flight: i have flown EVA, KAL, Cathy Pacific, and Asians. by far Vietnam Aur has the best."
Khuyết điểm: "the lie flat bed was hard, no padding... uncomfortable."
Khuyết điểm: "The back of the plane was so loud you could not hear the movies with the earphones. Food was not good. Staff was exceptional to make us as comfortable as possible!"
Ưu: "I choose this flight because of late departure time"
Khuyết điểm: "no entertainment. no wifi."
Ưu: "Check in service was very good!"
Ưu: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Khuyết điểm: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Ưu: "Flight attendants were attentive and served customers with care. The captain gave flight status every half hour"
Khuyết điểm: "delay flight from Phu quoc to Saigon from 12h to 18h (more than 6 hours ) . I must cancel that flight for safe and stay one more night and switch to the soonest flight next morning"
Ưu: "Ample leg room, though a little less than on previous VN flights. I don't know which plane this was, but a 2-4-2 seat configuration."
Khuyết điểm: "As we were boarding from the gate to the plane, we were stopped by crew to ask how pregnant we were. With a tired, grumpy 2 year old, we had to dig through our carry-ons to find the form we had just filled out at the check-in counter. Totally unprofessional and disorganized."
Khuyết điểm: "They charged for overweight luggage; Vietnam was the only country to do this."
Ưu: "Was able to change seat to exit row; not crowded; A350 is a really nice plane. Vietnam Airlines has amazingly friendly and helpful crew, extremely pleasant. Catering from Japan is edible. Delta Platinum gives you lounge access in Osaka and HCMC."
Khuyết điểm: "A/V system was on the fritz for the whole plane; was not activated until 45 minutes into the flight and then kept cutting out for all passengers. I just gave up and slept."
Ưu: "Everything! The service, friendliness, food, movies, clean restroom, etc."
Ưu: "Support at Taipei airport for missed connection flight was great. Very nice people, got us hotel. I think they were from Chine Airline"
Ưu: "All traditional amenities like foods and water are provided"
Khuyết điểm: "none"
Ưu: "On its Airbus A 350 Vietnam Airlines recently introduced a new arrangement for the Premium Economy Section. This is the only aircraft used on the SGN-CDG line. Before they had a lay-out of 3-3-3 seats across, strictly identical with the Economy section. It is now 2-4-2, giving some more space to sit comfortably. All seats have now a fixed separation, with the possibility of placing a glass or other small objects on top of it; they look like a smaller version of the old Business Class seats. In the first row the design of the fold-up screens has been improved. Previously some invaded the personal space of the neighbour, as I had experienced last October (my knee still remembers it). Well done. Prem Economy is worth the difference in pricing."
Khuyết điểm: "In Premium Economy Vietnam Airlines used to serve a lavish breakfast menu. Most of it was sent back as waste, because so many passengers (e.g. French) are accustomed to a minimalist continental breakfast. All this lavishness has disappeared now. While I understand the reason why, I wonder why they also eliminated the small portion of jam or jelly. Only butter is available to spread (spread?) on the tiny bun. It would be a nice touch to have also some jelly. Also during the night shift they used to offer some nice sandwiches to sleepless passengers. Now only pots of instant noodles are offered on demand. These pots are not well adapted for European passengers."
Ưu: "Excellent service and on time performance. Very intelligent personnel."
Khuyết điểm: "However, snack was one of the worst I've had in 50 +years of flying."
Khuyết điểm: "No entertainment"
Ưu: "Flight left exactly on time and arrived 10 minutes early."
Khuyết điểm: "Leg room very poor on this flight. Very short flight so no food or entertainment."
Ưu: "Ease of travel was fantastic"
Khuyết điểm: "Our flight was scheduled for 3:30. At about 3:15pm they announced the flight was canceled due to a mystery mechanical issue and they re booked everyone on to the 6:10pm flight, which miraculously had enough empty seats to accommodate everyone. The 6:10 flight left about 15 minutes late, and still had plenty of empty seats."
Ưu: "On time, staff pleasant."
Khuyết điểm: "Airport lines at check in, security and immigration could go faster! Everyone shoukd allow 3 hours."
Khuyết điểm: "The AC was broken... It was like hell..."
Khuyết điểm: "Nothing with the flight but getting the boarding pass was long and painful. I had a connecting flight in Paris and the agent would not register me and my luggage for the connection. She claimed information was missing and I stayed at the counter until all was done correctly ultimately."
Ưu: "Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving)."
Khuyết điểm: "The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class."
Ưu: "Crew was excellent food was good."
Khuyết điểm: "sea food"
Ưu: "All services"
Khuyết điểm: "N/A"
Ưu: "Crew and food"
Khuyết điểm: "Entertainment"
Ưu: "have good lounge seats"
Ưu: "Aircraft was very good"
Khuyết điểm: "Food very poor, staff mediocre"
Ưu: "Overall flying experience especially the landings smooth very smooth"
Khuyết điểm: "Crew seem hurried"
Ưu: "Surprised that they have stopped giving the little toiletry packages"
Ưu: "The flight attendants."
Khuyết điểm: "There was a medical emergency on board, so bathrooms did not get the necessary attention. Had to ask for toilet paper for two different bathrooms. Transferring to this flight as a NIGHTMARE. The boarding gate was a long way from the arrival gate. Went through an endless maze. Went through two security check points. At both check points I was sent for pat down. At the first there were five other women who were waiting for pat down. All white women. Discrimination???? At the second security, I had not even passed through the detector and the officer was waving me to get a pat down. At that point I started laughing. Next automated preclearance for immigration, then had to wait in line to talk to immigration officer. It is a miracle that I made it to the flight on time. Passport and boarding pass checked minimum of 6 times in this process. On arrival in Los Angeles, there was a bus ride to the terminal for luggage pick up. My husband was at the terminal I normally come to, I had no way to contact him (Indian sim), no change for pay phone. A fellow passenger was merciful and let me use her phone send husband messages and eventually we met up. I would not use Eithad for India to USA for this reason only. The security and immigration preclearance sucks."
Khuyết điểm: "meals could be improved"
Ưu: "Great cabin staff"
Khuyết điểm: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."
Ưu: "Seats were comfortable."
Khuyết điểm: "Food was horrible, seats are too narrow . To kids meal and snacks. My so. Could not able to eat their regular meals and no snacks for him, he was starving."
Khuyết điểm: "Carry on baggage space was very limited, or passengers were allowed to take more than they should. Also, the sitting and boarding at the Abu Dhabi airport was very insufficient for a full flight."
Ưu: "They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer."
Ưu: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Khuyết điểm: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"
Khuyết điểm: "The restrooms were not clean and stinky."
Khuyết điểm: "The restrooms were not clean and stinky."
Ưu: "The seats were very comfortable with good leg room. Food was excellent. Cabin crew was friendly and accommodating."
Khuyết điểm: "The entertainment screen looked aged. Very slow and not so good resolution. Certain sections of the Abu Dhabi airport are disappointing. Bathrooms in that particular section of the airport were really dirty and broken. Also travelling by bus to the airplane is not desired for such a major airline home airport. I read somewhere that airport is going to go through major renovation in 2019, so I hope it will become as good as Dubai airport"
Ưu: "Food was excellent! Crew was friendly"
Khuyết điểm: "Our Chicago to Abu Dhabi flight was delayed by over 6 hours Our Abu Dhabi layover was long, because the airline ended up canceling/delaying the connecting flight"
Khuyết điểm: "I wasn't able to take the flight for the reasons mentioned above."
Khuyết điểm: "They wouldn't print my boarding pass in time for me to make it back. The transfer desk at Kuwait airport is inefficient and I missed my flight home. I could not get a flight home without buying another flight. They refused to put me on the next flight out without me purchasing it. I will never fly them again. Now they don't want to reimburse me for my flight I missed without an $800 penalty. Ridiculous!"
Ưu: "Every thing is perfect"
Khuyết điểm: "nothing"
Khuyết điểm: "DO NOT under any circumstances miss an Etihad Airway flight. They'll make you pay twice the original price of your flight AND a $600 fee for missing your flight. WTF! Why must you pay $600 for missing a flight you ALREADY PAID for. I loved my first experience with Etihad but second time was not as pleasant."
Ưu: "I loved that I got a free upgrade to Business class. The steward was so kind and attentive. He made the trip great! I enjoyed it all especially getting to really rest on an overnight flight!!"
Khuyết điểm: "Nothing. It was all good!"
Ưu: "staff were great"
Khuyết điểm: "a little bit of a late departure"
Khuyết điểm: "Our connection from NYC was missed due to delay in leaving Abu Dhabi. The NYC connection wasn't request to wait for us, maybe five minutes would have been enough. After that, they took no care to book in a latter flight. They assigned unconfirmed tickets, which were not honored in the other terminals. I was able to get a seat in the third flight after, others were still left waiting. It took us longer to get a 1.5 hours connecting flight than to cross the Atlantic."
Khuyết điểm: "Food is getting boring. Chicken fish or beef every time. Plane was old. Entertainment choice not good. Crew forgot to bring wine for the main course. It's about 50% of the standard of the A380."
Khuyết điểm: "Baggage ground staff behavior is very bad"
Ưu: "Good in-flight service. professional crew."
Khuyết điểm: "Extremely strict on carry-on baggage weight policy. I wish I knew about this policy before going to the airport. Ended up paying $110 more, having to move stuff from my carry on bags to checked in luggage."
Khuyết điểm: "Could not do web check in jet airways website. Apart from it, everything was good as they were Etihad flights. Hyderabad airport was unorganized about checkin process. Except that, everything about Etihad was a great experience. Food, service crew, lounge areas, aircraft comfort and entertainment were great."
Ưu: "Super short, but crowded flight."
Khuyết điểm: "Nothing much of dislike"
Ưu: "Hospitable crew... great service. Food quality not good"
Ưu: "Despite being a totally full flight, it was comfortable, with prompt food service, friendly service and good entertainment options. Gluten-free meal was good quality."
Khuyết điểm: "- Dated entertainment system compared to newer Etihad aircraft. - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia."
Ưu: "I like the Menue idea. I like the service. The food was served frequently."
Khuyết điểm: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."
Khuyết điểm: "Some of the crew was unfriendly and rude, this was a 15 hour flight and it was pretty miserable. There were not enough movies to keep us entertained for the whole flight, and this was one of 3 flights I took on this airline."
Ưu: "The trip was late and the transite one left and they refused to componsate me neither by ticket nor money .. It was ahorrible trip i lost 4000 dollars for hotels and other ticket which is toooooo much"
Khuyết điểm: "Myself and my wife were assigned seats away from each other. Business class seating was not as good as in some other airlines that I have travelled. If husband and wife and family are travelling together on a long flight it should be possible to seat them close to each other"
Khuyết điểm: "The food was just ok here. And if you sit in the rear it is cold by the time or gets to you."
Ưu: "Flight was roughly on time. Had purchased extra leg room. Was comfortable"
Khuyết điểm: "Staff was not interested in providing service. Their attitude was more like "I just do my job". Food was appalling and wines too. Entertainment only had stupid movies"
Khuyết điểm: "appriciate co operative atitute of ground staff and crew"
Ưu: "Crew service was OK,"
Khuyết điểm: "They make too much fussy about the ledge weight even it was few Lbs. over. they select the worse sits in the plane for my family. Very last row of sits. the worse site in the plane. even though we were the first in the line during the checking. This was the first time was with Etihad."
Ưu: "overall it is good."
Khuyết điểm: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."
Khuyết điểm: "The boarding and check in crew are terrible. They don't inform or check luggage policies during check-in and force you just before boarding to pay extra money for unknowing people. This was completely frustrating and terrible experience. If only the crew were knowledgeable and friendly. Customer service is really bad."
Ưu: "Staff were helpful and friendly."
Khuyết điểm: "Some people stood near the bathrooms talking for a quite a long time and it might have been nice if the staff had asked them to sit down to keep the corridor clear and to keep the noise down. Overall this was not a big deal."
Ưu: "It was Kenya airways flight that was to depart at 625pm but due to overbooking it my dad's flight left at 930pm"