Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Mexico City Federal District đến TP. Hồ Chí Minh
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Mexico City Federal District đến TP. Hồ Chí Minh.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến TP. Hồ Chí Minh từ Mexico City Federal District có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến TP. Hồ Chí Minh với một hãng bay và chiều về bay đến Mexico City Federal District với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến TP. Hồ Chí Minh từ Mexico City Federal District tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "American airlines, No entartainment, no hi hello from the crew, no food, not even water... Funny guys, why the have flight people inside the plane :) domestic airlines are always joke compared to the world domestic or overseas...."
Ưu: "Typical flight and all went well."
Khuyết điểm: "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."
Khuyết điểm: "Cabin crews need to learn how to smile."
Ưu: "crew was professional, attentive and polite"
Ưu: "No... no... no...."
Ưu: "Everything was great"
Khuyết điểm: "Lower the price"
Khuyết điểm: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
Khuyết điểm: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
Ưu: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Khuyết điểm: "No entertainment systems."
Ưu: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Khuyết điểm: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
Ưu: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Ưu: "Very helpful staff. Easy check in. Comfortable seats."
Ưu: "Nice leg room and excellent head phones nice crews"
Khuyết điểm: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
Ưu: "The legroom is comfortable for a tall person."
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ưu: "JAL always have good services."
Ưu: "Excellent service overall"
Khuyết điểm: "Nothing particular"
Ưu: "Business class seat was good."
Khuyết điểm: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
Ưu: "The friendliness of the crew and the comfort of the seat + size of the screen"
Khuyết điểm: "Possibly more food options could of been better, only had western or Japanese option"
Ưu: "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
Khuyết điểm: "I did not like that we could not book our seats until 72h before departure."
Ưu: "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
Khuyết điểm: "11 hour flight! Can't do much about that"
Ưu: "Cabin staff. Special meal. Cleanliness."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "cost performance"
Khuyết điểm: "non-flat seat"
Ưu: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
Ưu: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Khuyết điểm: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."
Ưu: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Khuyết điểm: "Seats are too small for tall travelers."
Khuyết điểm: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Ưu: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Khuyết điểm: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."
Ưu: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."
Khuyết điểm: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
Ưu: "Great vacation"
Ưu: "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
Khuyết điểm: "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."
Ưu: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
Ưu: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Khuyết điểm: "Everything!"
Ưu: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Khuyết điểm: "None"
Khuyết điểm: "The main entree was not very good."
Ưu: "Absolutely loved the flight. The flight staff was among the best I have flown with. In terms of service I could not have asked for any better. The seats were super comfortable with a great entertainment system/large screen. The layout essentially gave you a nearly private suite. The doos service was impeccable. The lavatories spotless, along with those cool Japanese bidets...first one I've seen on a plane. Overall, I loved the experience."
Khuyết điểm: "Remarkably the one issue on this wonderful business class seat was a limited area of storage for small items, most significantly a lack of a pocket for a cell phone by the USB port. Also the armrest didn't rise when the seat was in upright mode."
Ưu: "The bathroom is super clean."
Khuyết điểm: "Maybe you can make some alterations with your meal offerings."
Ưu: "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
Khuyết điểm: "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
Ưu: "My seat and my son's seat were booked apart on the both flights. So I requested the representatives at the check in counters at both airports to change our seats so that we could seat next each other. They were willing to help us out and we got the great seats. They had to ask other customers to help this out, too. In the airplanes, the flight attendants were extremely helpful and friendly when we asked them questions and favors, with nice smiles and calm quiet voices. No wonder the atmosphere was very relaxing and quiet during the both flights. The leg room was roomier and the facilities were newer. When I saw three pilots bowed to the customers before getting into the airplane, I felt they were very professional and ready for their jobs."
Khuyết điểm: "Some food items were too Japanese. Dried Natto snack was especially weird for my son."
Ưu: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."
Ưu: "JAL in general."
Khuyết điểm: "NA"
Ưu: "Attention given to each passenger by flight crew."
Ưu: "Customer service is great."
Ưu: "Love ANA. Always a pleasure."
Khuyết điểm: "!"
Ưu: "ANA was awesome as usual."
Khuyết điểm: "The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options."
Ưu: "Seat not comfortable crew was amazing"
Khuyết điểm: "Comfort in seat"
Khuyết điểm: "the seats are not reclined, not comfortable at all"
Ưu: "Great experience all together"
Khuyết điểm: "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"
Khuyết điểm: "Perfect flight"
Khuyết điểm: "Cabin to hot"
Ưu: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Khuyết điểm: "Delay"
Ưu: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Ưu: "One of the best service! Thank you!"
Khuyết điểm: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
Ưu: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Ưu: "Loved from the booking on kayak and all the services provided by the airline until landing."
Khuyết điểm: "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
Ưu: "Great experience overall."
Ưu: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
Khuyết điểm: "1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ưu: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Khuyết điểm: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
Ưu: "The flight attendants were so nice and the food was really good."
Khuyết điểm: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Ưu: "On time. Nice 787 Dreamliner. Very comfortable flight."
Ưu: "Take off and landing was smooth. Stewardesses were very helpful."
Ưu: "All the service was good."
Khuyết điểm: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Ưu: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Khuyết điểm: "Nothing to dislike."
Ưu: "Quality of the planes"
Khuyết điểm: "Nothing as far as human services. Thai used to be and I have flown Thai since i was a teenager, many many times. I used to every time get excited to fly with Thai. this time i had two Thai connections between Tokyo - Bankgkok and Bangkok-Delhi, both times my two young minor children were automatically seated away from me and each other also during checkin process. it took a lot of time and convincing the agent to get my own children seated with me on long international flights! Food service was worse than expect for name of Thai airways!"
Ưu: "Nice space between seats for the economy class."
Khuyết điểm: "The entertainment center (sound) did not work in my son's seat."
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Khuyết điểm: "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"
Ưu: "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
Khuyết điểm: "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."
Ưu: "Legroom is good, you don't need to recline the seat"
Khuyết điểm: "Food wasn't the best"
Ưu: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Khuyết điểm: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
Khuyết điểm: "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
Ưu: "Very nice flight attendants"
Khuyết điểm: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Ưu: "The crew was very efficient and the food was also good"
Khuyết điểm: "You should add some veg dishes"
Ưu: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Khuyết điểm: "Seat felt so narrow. Limited selection of movies."
Ưu: "Flight was very good - enjoyed meal and entertainment"
Khuyết điểm: "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
Ưu: "Love the staff, helpful and polite!"
Ưu: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Khuyết điểm: "Nothing in particular"
Khuyết điểm: "No foot rest=back pain"
Ưu: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Khuyết điểm: "Nothing"
Ưu: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Khuyết điểm: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
Ưu: "Excellent in every way"
Ưu: "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
Khuyết điểm: "The only gripe for me would be the movie selection. There are not that many choices."
Ưu: "staff was great in business"
Khuyết điểm: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Ưu: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Khuyết điểm: "Choices of food."
Ưu: "Great crew"
Khuyết điểm: "N/A"
Ưu: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Khuyết điểm: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
Ưu: "The seat was not super comfortable but the crew was really lovely and so helpful!"
Khuyết điểm: "More padding on the seat would have been nice"
Ưu: "Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food"
Khuyết điểm: "Crew should be attentive to ALL passengers."
Khuyết điểm: "The crew should be more kind."
Ưu: "Good leg room and nice recline for economy. Good and service very nice."
Khuyết điểm: "Everything was well done and organized."
Khuyết điểm: "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
Ưu: "Nice plane. Crew was great. Seat not bad for economy."
Khuyết điểm: "Only complaint was the 5 or 6 hour delay because of the weather."
Khuyết điểm: "The flight was three hours late."
Ưu: "The crew was nice but that’s about it"
Khuyết điểm: "Maybe a 333 in economy rather than a 343 Seats were too congested. Hardly any place to move"
Ưu: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Khuyết điểm: "keep providing little gifts for kids"
Ưu: "Good options for food including meals and snacks! Cabin crew was great."
Khuyết điểm: "Crew sometimes a little slow responding to passengers paging from their seats."
Khuyết điểm: "Seats unconfertabale"
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Khuyết điểm: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."
Ưu: "Too cramped"
Ưu: "Very efficient and courteous, a pleasure to fly with your airline."
Khuyết điểm: "Don’t change anything!"
Ưu: "Seat uncomfortable even though there was plenty of leg room"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Ưu: "The crew and entire ground staff very courteous. Good entertainment choices. Crew tried their best to make a good experience."
Khuyết điểm: "Decent 777 planes, but felt dated and very cramped. Food was disgusting and limited options."
Ưu: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Khuyết điểm: "Staff seems distant and uninterested at times."
Ưu: "Great airline, punctual, attentive"
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Khuyết điểm: "On time - all good."
Ưu: "I normally fly Delta (Platinum member), but the price this time I thought was ridiculous. I bought the flight on Cathay for 45 percent less and actually I found the service and food quality was better. Both seats were about the same in comfort......So I would do it again"
Khuyết điểm: "A Economy flight is an economy flight....what else can I say"
Ưu: "Great service from flight attendants."
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "The Attendants were excellent"
Khuyết điểm: "I am a big man and found the seats a bit tight"
Ưu: "Cathy service"
Khuyết điểm: "Amazing"
Ưu: "On time"
Ưu: "Able to sleep. Arrived safely."
Khuyết điểm: "I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem."
Ưu: "Usual Cathay high standards - which is what one expects."
Khuyết điểm: "Older A330 for short haul so not lie flat seats. Older IFE. Food, oddly, not great today (unusual for Cathay)."
Khuyết điểm: "Food was ok and was served very late"
Ưu: "Despite no preferred aisle seat and a last minute seat swap, the flight was comfortable enough to get some sleep. Enough space and a good temperature."
Khuyết điểm: "An eye mask would help block the constantly flashing screens of the surrounding seats. Staff almost made an effort to meet a couple of simple requests but were obviously busy with other priorities. Food wasn't bad."
Ưu: "Cathay Pacific agent was there to guide us to connection"
Khuyết điểm: "Flight was delayed leading to harried connection."
Ưu: "Midnight flight, so did not request anything. Normal."
Khuyết điểm: "Was informed flight delay after we've reached airport for check in. Which is 1 1/2 earlier from departure time. Should have inform earlier. New scheduled time 2.05am, but can only board at 2.10am, so flight timing delayed beyond 2.05am."
Ưu: "Crew was cordial."
Khuyết điểm: "Again, would it be possible to have more Christian-friendly movies?"
Ưu: "The staff on Cathay, as always, was wonderful."
Khuyết điểm: "The plane was extremely outdated - I felt like I stepped into a time capsule and somehow made it back to the late 80's. The seats were hard plastic, 21st century headphones didn't properly work because their inputs required two jacks instead of the now standard one, half of the seat belt had what can only be described as a fun noodle attached around it, and instead of the seat back reclining the actual seat just slid outwards, making you slouch instead of recline. While the staff was lovely, I honestly can't believe airplanes like this are still in commission. All it was missing was an ash tray in the arm rest."
Ưu: "Great crew and nice food. Flight was a little quieter than previous which meant faster service and more space aboard."
Khuyết điểm: "Nothing - it was a good flight."
Ưu: "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
Khuyết điểm: "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."
Ưu: "I liked the fact that the plane was not delayed...pretty impressed by that because I fly a lot and some of the worst offenders in flight delays have to be ones that fly within the USA. Boarding the plane was very organized."
Khuyết điểm: "Food...it could have been better....but you do get feed often."
Ưu: "Boarding and security is very efficient at Changi - other airports should take note."
Ưu: "Shorter flight airplane much nicer"
Ưu: "Nothing wrong with the flights, but big issues with Cathay Pacific coordinating connecting flights after first flight was canceled."
Khuyết điểm: "I was waiting and standing to find out about my rebooked flight for 3 hours. The Cathay pacific employees in Manila tried their best to get everyone on the next connecting flights out, but there was no proper system. Everyone was trying to handle the cases of multiple passengers rather than delegating tasks. PLUS the new flight went through an additional stopover in Vancouver... Was not messaged about any compensation."
Khuyết điểm: "Nothing"
Ưu: "On time is no good way off due to dark clouds. But laying back passengers should be limited their distances pulling back causes others very unpleasant ty"
Ưu: "Food was pretty good and the staff helped with providing tea periodically."
Khuyết điểm: "The chicken rice was a bit disappointing. On the way out from Bangkok to Fukuoka the food was better. I was left wandering around at the Hong Kong airport to find the gate. The transfer station at E2 was hard to find - more signs or better directions from personnel would have helped. This was in contrast to the exceptional treatment I received from CP when I was making my close connection in Hong Kong on the way from Bangkok to Fukuoka. The lady helped escort me through the airport to make sure I caught my flight and had been waiting there as I exited the plane -- that was fantastic but in sharp contrast to my experience on the return segments."
Ưu: "Great service, very accommodating staff. Good food as far as airline food goes."
Ưu: "The flight was on time, and my luggage made it through the connection."
Khuyết điểm: "The audio on the TV didn't work, but otherwise, no problem."
Ưu: "Staff tried to book my aisle seat with empy middle seats, meals were very good"
Khuyết điểm: "Seat space limited when passenger in front puts back their seatback Same breakfast choices offered on the arrival leg to HK as the departure"
Ưu: "Timming Was ok"
Khuyết điểm: "No Food, old tv, poor confort seat"
Ưu: "Food was great"
Khuyết điểm: "Smoothly flight"
Ưu: "This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had."
Ưu: ". The staff was and movies waa the only good part of the flight."
Khuyết điểm: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Ưu: "Pleasant Flight attendants and good pilot."
Khuyết điểm: "No free drinks at all! Cheap airline"
Ưu: "Service, Ecofriendly, Kind Staff"
Khuyết điểm: "Nothing"
Ưu: "The crew were friendly."
Khuyết điểm: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Ưu: "I was bumped to an earlier flight after asking 'cause my original flight was delayed."
Ưu: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Khuyết điểm: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Ưu: "The comfort in side the plane and quiet drive"
Khuyết điểm: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Ưu: "Friendly crew"
Khuyết điểm: "This flight was overbooked and even though I booked in November for this Dec 30th flight I was given a seat 30 cm across from the bathroom. The crew area for meal Preparation etc was also directly behindmy seat. Needless to say, I got no sleep on this eight hour flight, had to endure disgusting smells from the bathroom and people hitting my seat every time they passed by bc this is an area where there is not usually a seat. Everyone waiting for the bathroom was in my bubble. To add salt in the wound, the TV and light for reading also did not work. This was the worst flight I've ever had and I feel Air Canada put these 2 seats there as a money grab. No one should ever have to sit there, especially when paying full price."
Ưu: "Boarded plane 1.5 late, then sat on plane at Gate for 2 hours. 4 hours late arriving in Vancouver from Montréal on AC 309."
Ưu: "excellent service"
Khuyết điểm: "flight was late"
Ưu: "Coming home"
Khuyết điểm: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Khuyết điểm: "No entreteiment. No food. One of the crew was indiferent and rude."
Ưu: "Finally getting off the plane."
Ưu: "Time flight was correct"
Khuyết điểm: "Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor."
Ưu: "Decent movies."
Khuyết điểm: "I separated from my 2 daughters and husband because they did not allow me to pick seats or check in online. I was stuck in the seat immediately in front of the stinky bathroom in a seat that didn't recline, had no hdmi charging port and was pretty much continuously crowded by bathroom-goers. In fact, so many bathroom goers grabbed the seat in front of me that they touched my movie screen about 7-8 times, causing the menu to pop up and interrupt the movie. Otherwise, the food was gross and one of the flight attendants was very grumpy."
Khuyết điểm: "Because the first flight was delayed I did not end of completing this leg of the trip with Air Canada but instead rode British Airways."
Ưu: "Not a lot"
Khuyết điểm: "Poor aircraft, uncomfortable seats, not recommended."
Ưu: "Friendly punctual"
Khuyết điểm: "Seats are way too close! No leg room!"
Ưu: "pleasant staff / flight attendants."
Khuyết điểm: "i was unlucky to get young noisy kids behind me and in my row each flight. but that is nothing Air Canada can do anything about."
Ưu: "Treated well and basically enjoyable flight, which is saying something on an eleven hour flight."
Khuyết điểm: "On the return flight we arrived an hour late, and though we were told that they were holding our connecting flight, it left on time, five minutes before we got to the gate."
Ưu: "Crew was great!! Smooth landing!!"
Khuyết điểm: "Brussels airport staff would not let me to check in, saying that I need a Canadian visa (I had a transfer in Montreal), even though I am Green Card holder and I don't need a visa for a transfer flight. It took me almost 45 minutes to convince them that I don't need a visa a finally was allowed to check in"
Ưu: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Khuyết điểm: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Ưu: "flight was on time, movie selection was great, comfortable three hour flight, flight attendants were awesome. I will fly air canada again if the price is right."
Khuyết điểm: "What I didn't like is out of the control of the air canada staff. People can't follow simple instructions regarding when and how to board."
Ưu: "There was enough room to stretch out a little."
Khuyết điểm: "That there was a secondary charge for everything."
Ưu: "Timeliness, cleanliness and service"
Khuyết điểm: "Snack at the end of the flight was not up to par"
Ưu: "They had individual tv screens."
Khuyết điểm: "One of the female flight attendants was rude. Aircraft configuration was tight and dirty."
Ưu: "Good boarding procedure"
Khuyết điểm: "Was put on standby for a flight I purchased a full ticket to, had to wait for an hour by the terminal to make sure I got a ticket, which meant I had no time to get any food. Would only take credit card on the plane so I went without eating all day. Headphone jack was broken, meaning tv was useless"
Ưu: "Aircraft had TV screens for each passengers offering a variety of free entertainment for all passengers. (Nice)."
Khuyết điểm: "i am a 6'4* person and flying on any "express" aircraft is a mild form of torture. I know this is not exclusive to Air Canada but come on North America...lets get that leg room increased. ; )"
Ưu: "The entertainment was horrible, seats so uncomfortable. Service was really bad and overall to cramed"
Khuyết điểm: "Change the seats and give a bit more space. Get the flight attendance to not be jerks and do their jobs"
Ưu: "Comfort and Entertainment were great. They were punctual as well."
Khuyết điểm: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Ưu: "seamless flight"
Khuyết điểm: "movie choices were poor"
Ưu: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Ưu: "The Crew was the best people ever"
Khuyết điểm: "Not about the flight but about the Kayak service, I bought the ensurance but it didnt let me change my flight anyway"
Khuyết điểm: "Great"
Ưu: "Once I actually got on the rebooked flight, everything went great."
Khuyết điểm: "I get it, weather happens, but airlines should have figured out by now how to make any issues that come from that as painless as possible. Air Canada did not have it together. There was little communication and coordination. People had to wait multiple times in ungodly long lines while agents spent way too much time with each customer. There was misinformation and lack of information given by agents and at times no one to help at all. When there's weather it should be all hands on deck until the effected customers get to where they need to be. Otherwise it's an aggravating and nearly intolerable experience. Commercial airlines have been around for 60+ years - figure it out already."
Ưu: "Boarded late but quickly."
Khuyết điểm: "Plane was very old and it showed"
Ưu: "Got to spend the night in Toronto unexpectedly."
Khuyết điểm: "Due to Air Canada's I missed my flight to Amsterdam. I missed out on a day of sightseeing and having fun and Amsterdam instead I spent a day in Toronto. I was able to get on a flight 24 hours later. This missing connection happens routinely with Air Canada, for some reason they have not managed to fix the error."
Ưu: "Luggage was lost; have not received to date. Very upset, scheduled to attend a wedding tomorrow without clothes or any type of compensation to replace clothing. Vacation has been RUINED!!! Please help!!"
Khuyết điểm: "Have no clothing other than what was worn on flight"
Ưu: "convenient direct flight"
Khuyết điểm: "both restrooms were in poor shape (as compared to typical airline restrooms) and it seemed that they had not been thoroughly cleaned in a while."
Ưu: "Staff are wonderful."
Khuyết điểm: "Not comfortable compared to other airlines."
Khuyết điểm: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."
Ưu: "I enjoyed the pleasant crew and the constant water being given."
Khuyết điểm: "The crew was very pleasant and helpful. However it was unexpected that no food would be provided on a 5 hour flight. If not a small meal then a snack was expected. The crew did provide water consistently which was very nice. My personal entertainment screen was very unresponsive and then the head phone jack wasn't working for sound, I had to hold it at a certain angle to hear bits of sound. Since the head phone jack was located at my thigh it was very uncomfortable and when I shifted I broke my headphones :("
Ưu: "Good entertainment, pillows and blankets, friendly staff."
Khuyết điểm: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."
Khuyết điểm: "When the flight was overbooked I did not get my flight because I checked in in person and not online. That is bullshit. They were nice to figure out the best alternative but I still lost hours to figure it out, leave and come back."
Ưu: "Clean plain, quiet flight."
Khuyết điểm: "A 3 hour flight should have offered a snack. Otherwise, good service."
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