Delays in boarding and takoff
If they have fruits as snacks that would have been good.
Airplane flight is good,nice and clean
Ưu: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Khuyết điểm: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Ưu: "Reliable service, clean cabin"
Ưu: "Fast boarding. Early arrival. Comfortable seat."
Khuyết điểm: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ưu: "SQ always has the best looking flight attendants"
Khuyết điểm: "Nothing comment."
Ưu: "Crew was attentive."
Khuyết điểm: "The entertainment was rather limited."
Khuyết điểm: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Ưu: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Ưu: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Khuyết điểm: "I will not buy the air ticket from cheap ticket any more."
Ưu: "Boarding went smoothly, crew extremely curtious and helpful."
Khuyết điểm: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Ưu: "Cabin crew knew how to work."
Khuyết điểm: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Ưu: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Ưu: "See above"
Khuyết điểm: "See above"
Khuyết điểm: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Khuyết điểm: "Delays"
Ưu: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Khuyết điểm: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Khuyết điểm: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ưu: "Entertainment ok but not newest, boarding smooth, food ok"
Khuyết điểm: "Long waiting time for baggage, food not exceptional"
Ưu: "all of SQ"
Khuyết điểm: "nothing"
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Poor service."
Ưu: "Excellent flight experience"
Ưu: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Khuyết điểm: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "crew was very polite and cheerful."
Khuyết điểm: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Ưu: "Crews are truly nice and patient"
Khuyết điểm: "Crews are very nice, food are not really good"
Ưu: "the crews were very polite and very helpful"
Ưu: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ưu: "everything, excellent job"
Ưu: "Fast boarding"
Khuyết điểm: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."
Ưu: "great service. new plane. excellent video system."
Khuyết điểm: "not much to complain about."
Ưu: "Food & condition"
Khuyết điểm: "Crew were unfriendly and rude"
Khuyết điểm: "Nothing"
Ưu: "Flight on time"
Khuyết điểm: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Ưu: "Attentive Staff - Fabulous"
Ưu: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Khuyết điểm: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Ưu: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Khuyết điểm: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ưu: "Singapore air has amongst the best service out of all airlines."
Ưu: "Hello kitty everything!"
Ưu: "Crew was very nice."
Khuyết điểm: "It was lovely to have a meal but there was no beverage service. Not even water. It may have been because of the strike."
Ưu: "Both the ground and aircrew were very helpful. I had a short transfer to another flight and was immediately greeted by a crew member that pointed me in the right direction. It was so relieving! There was also good entertainment and decent food on this flight."
Khuyết điểm: "I just wish there were vegetarian food options."
Ưu: "The crew was very nice & efficient"
Ưu: "The seats were very comfortable."
Khuyết điểm: "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."
Ưu: "crew was amazing and plane was comfortable"
Ưu: "Comfortable seat with good storage and lavatories are clean and big."
Ưu: "Efficient boarding"
Khuyết điểm: "Seats extremely cramped especially when seat in front reclined. Will look for other airline on next trip due to this problem."
Ưu: "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
Khuyết điểm: "Boarding time always seem to slip a few minutes lately."
Khuyết điểm: "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."
Ưu: "Boarding by Zone"
Khuyết điểm: "Seniors (over 65) people should be given priority boarding"
Khuyết điểm: "機上購物的電視螢幕上，想訂購的物品都沒有，很可惜。"
Khuyết điểm: "Lock ( tsa approves) to )my luggage was damaged or deliberately cut off that it is difficulty to Manage the zipper with ease. Since the luggage’s were retrieved at end of the trip, I am not sure where these damaged occurred , either in states or Taipei or when tsa did their search, I do not have any noticed paper to explain the cause of damage lock either"
Ưu: "Nice new plane, attentive attendants, food always great. Rarely any complaints with EVA, even on long-haul flights (16+ hours)."
Ưu: "Seats comfortable; crew members friendly."
Khuyết điểm: "Somewhat limited choice of movies/TV shows."
Ưu: "Never flew with them before. Was better than expected. Very nice!"
Khuyết điểm: "The only thing that was not the greatest, I think was the ground crew in Manila. It took an unusually long time to get my luggage."
Ưu: "metal silverware is great, reduces plastic waste."
Khuyết điểm: "plastic cups, they're not biodegradable. Better to use paper cups."
Ưu: "Food was fresh and tasty. Games and movies made the time go faster. Extra leg room made sitting easier"
Khuyết điểm: "If meal times were posted, it would be easier to plan. Sleeping and snacking"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Khuyết điểm: "Great flight, and food was pretty good as well."
Ưu: "Attendants really look after you. They work hard and walk fast to keep everybody happy."
Ưu: "Their performance were great!"
Khuyết điểm: "No bad experience encountered. Everything went smooth."
Ưu: "Fast and friendly service of the flight crew, The captain keeping us informated of turbulents and flight arrival time."
Khuyết điểm: "Hard to sleep on international flights , especially when they last more then 8 hrs. I like that they are early morning flights . Not sure how to battle jet lag after a long flight. If Eva air could make a video / on board flight video on how to battle jet lag ."
Khuyết điểm: "Same as prior flight"
Ưu: "The food is very good and love that HelloKitty theme. Also extra checked baggage without fee is great. Space is better than most. Got to earn miles for my United program is a bonus. The arrival time in the morning is very helpful in getting an extra day."
Khuyết điểm: "the wheel chair servers we're not enough. One person handle ed three wheel chairs. I was the last person boarding."
Ưu: "My surprise business class hello kitty class"
Khuyết điểm: "That my flight wasn’t longer lol"
Ưu: "Early or on time arrival. Updated onboard entertainment."
Ưu: "Comfortable seats and tasty food. Very prompt stewardess and good manner. Passengers are well behave."
Khuyết điểm: "Long wait to check in. No information on the late check in. Information regarding lounges was not provided or apparent. Web site did not have this info."
Ưu: "Seat is wide enough"
Khuyết điểm: "Some crews are stress as I could see it in their facial expression"
Ưu: "I like everything nice servuce"
Khuyết điểm: "Nobe"
Ưu: "I was in the air."
Khuyết điểm: "Boarding plane was a mess. People were stuffing their bags everywhere. They didn't bother zoning and the buses didn't let passengers off at the same time so people at the back of the plane were coming in far later than the front. It Telly held things up."
Ưu: "Crew was most helpful and gracious."
Khuyết điểm: "Feel comfortable"
Ưu: "The value for money is very good with EVA. The planes are modern and clean. The staff is very friendly. I will no doubt be flying with EVA again!"
Khuyết điểm: "Nothing major to say here; just a few suggestions. I find the meals and entertainment to be a bit lacking compared to other airlines of the same caliber. With that being said, the value for the air fair charged is hard to beat."
Ưu: "Everything was good as always."
Khuyết điểm: "Circled over Manila for 30 minutes but that is more of an airport issue not an Eva airline problem."
Ưu: "Arrival was earlier!"
Khuyết điểm: "None"
Ưu: "Everything was great except that the cabin temperature was too cold. But not a major problem. This was my first EVA flight, and I thought it was great."
Ưu: "Plentiful snacks, clean facilities"
Khuyết điểm: "Nothing"
Ưu: "Great crew."
Khuyết điểm: "Same issue i have on all Eva flights there dinner drink severings come in a small cup Thats not even half full."
Khuyết điểm: "Very shock during flight."
Ưu: "The meals were good. Wine served. Cabin crew very responsive."
Ưu: "First of all, the boarding was very organized and speedy. The seat was conformable and they offered sandals and headphones as well as a pillow and blanket. The TV screen offered lots of movies and TV shows. The crew was friendly and the food was good."
Ưu: "Leg room a lot better than other airlines and superb pilot, smooth take off and landing"
Khuyết điểm: "Cabin crew needs to be re-educated about their job description. I noticed these not on just one aircraft but on all the flights that I was on."
Ưu: "The Crew was good but I think that they are not allowed to give any drinks, food or water or wine They need to improve their services"
Khuyết điểm: "Food and drinks were not good at all and not enough"
Ưu: "Priority boarding for passenger with kids."
Khuyết điểm: "The plane from MNL to Taipei was small. No individual monitors, 6-9 passenger shares a single overhead ipad mini size monitor. For that, entertainment 1 star. No loot bags offered for children."
Did like Aircraft seats from Atlanta to Doha. Doha-Delhi and return from Doha - Atlanta Never thought a buss class is. Been thru Delta/Klm/Turkish Buss class. I would never go in Qatar air lines again
Nothing you guys book me the wrong flight and I have to run around until I find my right plane
food could have been better.
I like the comfort. Food was ok, could have been lot better. Crew definitely needs assistance or training, very unprofessional
Khuyết điểm: "If the police and security in the airport respect the people more!"
Ưu: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Khuyết điểm: "I can't think of anything that wasn't good."
Ưu: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Ưu: "All great experience!!!"
Ưu: "Very attentive and efficient"
Ưu: "Plane quite empty so lots of space."
Khuyết điểm: "Service not very attentive, had to repeatedly ask."
Ưu: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Khuyết điểm: "Nothing"
Khuyết điểm: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Ưu: "Because I was in the bulkhead seat - it was good."
Khuyết điểm: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("
Ưu: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Khuyết điểm: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "The crew was very nice, courteous and helpful"
Khuyết điểm: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Khuyết điểm: "Nothing"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Ưu: "Customer service"
Khuyết điểm: "Food"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "all are nice"
Khuyết điểm: "nothing but avoid bread"
Khuyết điểm: "None"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "All around great airline. Comfortable for super long flights and completely accommodating."
Ưu: "Every aspect of flight was wonderful, though I’m sure that fly"
Khuyết điểm: "Just bathroom in end"
Khuyết điểm: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "No flexibility in flight changes"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Khuyết điểm: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."
Ưu: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Ưu: "Comfortable wide seats, good service"
Ưu: "The service and staff was very good"
Khuyết điểm: "I have nothing to complain about I think all the service was good"
Ưu: "Punctual and clean with a friendly staff!"
Ưu: "Qatar Airways is always impressing"
Khuyết điểm: "Nothing at all"
Khuyết điểm: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Ưu: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Khuyết điểm: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Khuyết điểm: "Good food and entertainment. Flight started in delay as usual with Turkish"
Khuyết điểm: "If the disembarking didn't take 45 minutes."
Khuyết điểm: "Great service, friendly team and most importantly great food"
Ưu: "The food and the fast and efficient customer service."
Khuyết điểm: "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Good entertainment system"
Khuyết điểm: "Old plane. Not sparkling clean... bad leg room"
Khuyết điểm: "Comfort"
Ưu: "The crew were all very nice and the food was good."
Khuyết điểm: "Security in Istanbul on return flight required me to exit transfer area, pay $30 visa fee and check a set of hiking poles. This was not a requirement on the three other legs of this flight reservation."
Ưu: "Friendly staff, good Turkish food, plenty of movie choices, etc. Overall good."
Khuyết điểm: "Seating space just too small for tall people: elbow room and front distance (awkward eating with long arms in confined space). But This is standard for most airplanes in economy class."
Ưu: "Best flight ever on"
Ưu: "There was food and beverage service on this short flight"
Khuyết điểm: "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"
Ưu: "I liked nothing about this flight!"
Khuyết điểm: "No matter the airlines, all passengers going through immigration wait in long lines, no ropes but rather a big free for all. Push and shove."
Ưu: "Comfortable seats. Food wasn't terrible."
Khuyết điểm: "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."
Ưu: "The flight to Munich was really good and comfortable. But the lay over was 15 hours and I not given anywhere to sleep or rest. I was told that I would be compt a room but never revived it. Sitting in an overcrowded Airport in Turkey was so uncomfortable and miserable. Boarding was very long lines and went through so many check points. But the staff was very friendly on board. Praise God I made it home safe."
Khuyết điểm: "The lay over from Munich Germany to The US in the Turkey Airport was So Uncomfortable and Miserable. I was told that I would be given a room but never received it. The Airport was severely overcrowded all night and day. I was going to use Turkey monthly to go back to Germany but I probably won't now."
Khuyết điểm: "Horrible seats, earphones hit or miss, cabin littered throughout, staff didn’t clean up from time to time, nor check that seats were up/belts fastened."
Khuyết điểm: "My only complaint would have to be that their bathrooms on the plane were a dirty. Other then that the airlines was excellent!!!! I would definitely recommend Turkish Airlines to family and friends."
Ưu: "(see above)"
Khuyết điểm: "(see above)"
Ưu: "Good Service!"
Khuyết điểm: "Miss Plane due to long line for security check at Munich Airport. So I miss my Plane! Turkish Airline wanted to charge me $798 one way from Munich to JFK USA to rebook flight! so I book a flight with another airline in Munich way cheaper! Turkish Airways is blacklisted for LIFE! after trying to charge me the price of a round trip for a one way rebooking!"
Khuyết điểm: "The worst attitude. Travelled with baby and gave us seats separated and no basinet. Said don't care"
Ưu: "The food was excellent and tasty"
Khuyết điểm: "Long wait for the toilet"
Ưu: "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
Khuyết điểm: "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."
Ưu: "upon checkin I received a seat w extra legroom for both flights"
Khuyết điểm: "food"
Khuyết điểm: "-nothing"
Khuyết điểm: "Air conditioning was out upon boarding and went out again before landing"
Ưu: "I really enjoyed having all of my concerns over delayed flights and possible missed connections rudely dismissed or outright ignored."
Khuyết điểm: "Flight was over an hour late boarding and spent nearly 45 aboard the plane waiting to depart. No updates from the staff about our departure status or boarding status throughout the almost 2 hour delay. Got an email from Turkish airlines about this issue and they claim the flight was only 25 minutes late departing. Exaggerations occur sometimes when people are inconvenienced so I checked my call logs and social media accounts and found I completed multiple phone calls and status updates from New York over and hour after Turkish airlines tells me I left. One of us is lying and at this point I'm inclined to agree with facebook that I was still in JFK airport an hour after my flight was scheduled to leave when I updated my status to gripe about the delays."
Ưu: "The friendly and respectful and patient staff :)"
Ưu: "Was GREAT. Comfortable, great food, service, flight attendants were very AWESOME... THANKS!"
Ưu: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Khuyết điểm: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"
Ưu: "Service.. questions answered. food"
Ưu: "food was great, service-excellent, friendly staff"
Khuyết điểm: "flight left an hour late"
Khuyết điểm: "Nothing"
Khuyết điểm: "Vegetarian meals were not good."
Ưu: "Plane was new and clean. Food was fresh and tasted good. Entertainment included a wide variety of new movies and TV shows."
Khuyết điểm: "Service was mediocre and poor at times. The staff did not communicate with the passengers. There was an hour delay in take off as we sat on the plane and no explanation. There was also some delay in landing which seems due to poor weather but not communication. They seem nice but could use better training."
Ưu: "the service"
Khuyết điểm: "the entertainment"
Ưu: "Liked the food and service"
Khuyết điểm: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."
Ưu: "Standard business seats for short distance. Roomy seats ( business class) . Good service with breakfast."
Khuyết điểm: "No entertainment system in seat"
Ưu: "Crew were very nice and professional."
Ưu: "It was a very comfortable flight. Check-in process was smooth, the airline company was sensitive to departure time. Highly recommended."
Ưu: "Flight attendant cared a lot about the older lady sitting next to me, was grateful when I helped her. Food was excellent, screen size and selection of viewing material was very good. We were on time and the little comfort bag was very good, lip balm!"
Khuyết điểm: "Nothing that I didn't really like, the price was good and the service excellent."
Khuyết điểm: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""
Ưu: "Nice clean airplane. Lots of good food and amenities for the price"
Khuyết điểm: "Staff is a bit rude"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "We flew during the first week of the Atlanta to Istanbul flight on Turkish airlines. The plane is new, seats were comfortable and in flight service meals were tasty. Good selection of food and alcohol. Also, new movies and good selection of top rated movies to keep us entertained for this 10 hour or so flight."
Khuyết điểm: "Staff wasn't all that friendly. My husband and I fly all the time on domestic and international airlines ( American, Delta, British Airways, Cathay Pacific, Korean Air, etc). The flight attendants just do not seem happy at all. They hustle around and speak to passengers in a very brisk and cold manner. Customer service training is warranted if they truly want to be a best in class global airline."
Ưu: "Loved the clean atmosphere and friendly staff."
Khuyết điểm: "Nothing I didn't like."