The flight was 4 hours late. We missed our flight to JFK.
Khuyết điểm: "Terrible service"
Khuyết điểm: "Best service"
Ưu: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Khuyết điểm: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."
Ưu: "The crew really cares about their passengers"
Ưu: "As always the crew was so nice...really catered to our needs on the long flight."
Ưu: "The crew was super nice"
Khuyết điểm: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."
Ưu: "The crew was amazing."
Khuyết điểm: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Khuyết điểm: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."
Khuyết điểm: "19 hours layover and Qatar airlines doesn’t want to accommodate a hotel room after charging Me almost $1500 for a flight. This is a horrible service Qatar airlines."
Khuyết điểm: "Seat comfort"
Ưu: "Crew not as nice."
Khuyết điểm: "More hospitable crew"
Ưu: "The crew was absolutely amazing"
Khuyết điểm: "More movies on the system"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "wanted an isle seat because of back issues and was arranged without any hassle."
Khuyết điểm: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Ưu: "Aircraft was very nice and comfortable. Flight crew as friendly."
Khuyết điểm: "Zero customer service, absolute waste of money,. I should have read reviews before using your services"
Ưu: "Excellent entertainment very friendly crew"
Khuyết điểm: "Food is becoming predictable Qatar Airways"
Khuyết điểm: "The ticketing agent told me I had a window seat, but in reality I had a middle seat! For a 14 hour flight, that’s a big difference! Highly disappointed when i got to the gate and the plane had no window seats available."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "It was normal flight"
Khuyết điểm: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Ưu: "12 hrs transit must give Hotel, without Hotel it was bad!"
Khuyết điểm: "More than 10 hrs transit must give Hotel !!"
Ưu: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Khuyết điểm: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Ưu: "Everything except food"
Khuyết điểm: "Food"
Khuyết điểm: "Cabin was too hot and not enough bathrooms."
Ưu: "Not much except the on board crew are nice."
Khuyết điểm: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."
Ưu: "The Qatar Airways price."
Khuyết điểm: "nothing"
Ưu: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Khuyết điểm: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Ưu: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Khuyết điểm: "I can't think of anything that was negitive"
Ưu: "Crew helped with my bags."
Khuyết điểm: "Lack of film choice"
Khuyết điểm: "The entertainment did not include any music (classical or otherwise)."
Ưu: "Service was excellent. Check in was efficient & welcoming. Staff was very friendly & helpful."
Ưu: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Ưu: "A comfortable safe flight. Steph was very helpful and nice and kept us updated when there was a delay on the flight. There were no problemsThe food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :) my face it was processed promptly and my reservation was handled promptly at the information desk ."
Khuyết điểm: "The food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :-)"
Khuyết điểm: "N/a"
Khuyết điểm: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"
Khuyết điểm: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"
Ưu: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Khuyết điểm: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"
Ưu: "This trip was nice. I will fly Qatar again"
Ưu: "I have been in qatar airways many a times and they have done an excellent job connecting Kathmandu to outside world. The experience is usually very nice-the plane is in good condition, the fly crew are always smiling and helping, the food and entertainment are great."
Khuyết điểm: "May be this is one time thing, but the ground crew were terrible, particularly the man who was on the check-in counter. Spoke with a robotic tone and was very rude. Spoke as if he owned the plane and we were asking for a free ride. Very disappointing start to a long journey."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Would definitely fly with them again!! Everyone and everything was great!!
My family took 3 tickets . Then we got 3 separate tickets . It is not fair for family sitting in different seat.
The fly dubai associated flight was a bit tricky the plane was uncomfortable and I was assigned a seat next to loo.
I got delayed, wasn't told about the Iftar time and the entertainment hub wasn't working even I tri3d scanning the QR code multiple times
Ưu: "Good entertainment options"
Khuyết điểm: "More beverage services"
Ưu: "first time on Emirates and its just so much better than anything else under all points of view"
Khuyết điểm: "vegetarian options"
Ưu: "Easy transit. Plesant crew."
Khuyết điểm: "Not much to add for an economy flight!"
Khuyết điểm: "There is nothing to improve. I wish other airlines can learn from them."
Ưu: "Yes I like the services and then you will have good stuff for goods"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Overall flight was good."
Khuyết điểm: "Flight attendants were helpful but didn’t smile much as I see with other airlines."
Ưu: "On thiime.Good Meal. Professional flight crew."
Ưu: "Movies entertainment"
Khuyết điểm: "Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods."
Ưu: "The quality of the food"
Khuyết điểm: "The timing of providing the breakfast is too early"
Ưu: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Ưu: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Khuyết điểm: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
Ưu: "I like that flights are on time, food is ok, staff is pleasant,"
Khuyết điểm: "Very strict on hand luggage weights, trying to make money on it"
Ưu: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Khuyết điểm: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
Ưu: "Great service and airplane!!!"
Khuyết điểm: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
Ưu: "Service courtesy helpfully"
Khuyết điểm: "I could not get pure vegetarian food as i am a strict vegetarian"
Ưu: "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."
Ưu: "Not much. The crew were bright and breezy. Ish."
Khuyết điểm: "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
Ưu: "I love business class the best"
Ưu: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Khuyết điểm: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Khuyết điểm: "debarking process was one of the longest in my life"
Ưu: "First off my flight was cancelled due a passport issue; my passport would expire in 5.5 months and was not permitted to fly . I contacted Web jet hoping that I would be rescheduled after I renewed my passport but unfortunately they would not allow me to rebook or to be reimbursed. I was traveling with my young son so I ended up loosing over $2,000, and now I have to start looking for other tickets which are extremely expensive at this time. I have waited all year for visiting my family and now I can't anymore . It's a nightmare!!!"
Khuyết điểm: "Nothing at all"
Khuyết điểm: "Changing the flight schedule without any concideration!"
Ưu: "When traveling overseas, I believe Emirates is by far one of the best airlines to travel with. From check-in to arrival the staff is extremely professional, polite and helpful. I will look to travel with Emirates every possibility I get."
Khuyết điểm: "I think the meals can be simplified a little. Wasn't a big fan of the food, but I rarely eat on the plane so it didn't matter anyway."
Khuyết điểm: "Entertainment program could be more structured; remote control did not work as it should;"
Khuyết điểm: "Nothing"
Khuyết điểm: "missed the flight to seattle due to emirates delays, total travel time was 50 hours instead of 20, what a nightmare"
Ưu: "Crew and food are great."
Khuyết điểm: "Great in-seat entertainment choices with ICE but screen resolution and touch sensitivity were terrible. Time to upgrade your equipment!"
Ưu: "Really comfortable, good service."
Khuyết điểm: "crappy entertainment screens food was a bit blah (stale bread products, slimy fruit)"
Ưu: "Overall the flight was good and had no issues. The staff was professional and friendly."
Khuyết điểm: "The food could be better."
Ưu: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
Khuyết điểm: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."
Khuyết điểm: "It is about 14 hour long flight. There should be m more number of meals served. Pizza served as As snack was cheap, ok but not that great, should have been a meal (lunch or dinner)"
Ưu: "Affordable price"
Khuyết điểm: "Unfavourable flight schedule- Midnight arrival.. tired."
Ưu: "I flew in a380."
Khuyết điểm: "Nothing."
Ưu: "Fantastic service all around"
Khuyết điểm: "Seat could have a more comfortable bottom and IFE was a bit dated"
Khuyết điểm: "Tight seats in the second flight from Dubai to Amman. Kids were next to me and they disturb my peace more than one time"
Ưu: "Fresh food, customer service"
Khuyết điểm: "Staff crew was amazing"
Ưu: "In flight crew were nice."
Khuyết điểm: "Had requested for wheel chair assistance but was denied saying everyone was " too busy". When the passenger stated she cannot go without help, the flight attendant helped her out and to a bus. She almost fell while getting on to the bus. Assistance was requested because of her poor eye sight on the left eye and issues with mobility because of that. Although I'm glad nothing bad happened, denial of assistance and making her feel concerned and speak for herself for someone to help could have been avoided if Emirates could keep their promised support. Very disappointed."
Khuyết điểm: "See above comments."
Boarding was NOT good enough. Our cabin luggage was pushed back to check-in in the pretext of packed flight. But eventually there were empty seats on the flight. Also, we booked seats on exit rows... But seems something got changed and we got same seats alright, but they were no longer on exit row (& that was empty eventually). Flight claimed to have a travel time of 1 hour 50 minutes, but it took around 2:20 minutes (seems Indigo has a different clock). 😂
Clean, timely, professional.
Bag check is not as smooth as can be at CST Terminal 2. Passengers are advised to print out and attach boarding passes at home in a bid to avoid crowding at self-service kiosks given the Covid-19 public health crisis. However attendants then say tags need to be re-printed at the counter as the ones provided by the airline at the airport are more secure. While the check-in process is aided by the helpful staff, Indigo Airlines could do a better job of providing more self-service kiosks and clearer guidance during the online purchase process. Suggest calling ahead to confirm situation on the ground.
Ưu: "I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc."
Khuyết điểm: "Pretty satisfied"
Khuyết điểm: "The boarding was poorly managed."
Ưu: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Khuyết điểm: "if the cabin crew had been a little more cooperative, this flight could have been better"
Ưu: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Khuyết điểm: "Entertainment option via app."
Ưu: "Flight delay"
Khuyết điểm: "Flight delay"
Khuyết điểm: "Good airline. Flight was delayed due to weather"
Ưu: "Punctuality and cleanliness."
Khuyết điểm: "Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful."
Khuyết điểm: "Co passengers"
Ưu: "Amazing crew."
Khuyết điểm: "Better comfortable plane"
Khuyết điểm: "To avoid travelling by indigo would be better"
Khuyết điểm: "cost of the seats can be reduced or it can be free"
Ưu: "Promptness and efficient management of time. Nice staff!"
Khuyết điểm: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"
Khuyết điểm: "Waited close to an hour for collecting baggage at the terminal"
Ưu: "Crew was friendly and caring towarda a patient."
Khuyết điểm: "Delayed by 30 mints"
Ưu: "The crew is very good. Best behaviour. Arrive before main time. Seat os comfortable."
Khuyết điểm: "Service facility is very good. I like IndiGo crew members & their behaviour."
Ưu: "Very good cabin crew"
Ưu: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Khuyết điểm: "The crew, Cleanliness"
Ưu: "Reached before time!"
Ưu: "Overall cleanliness and service"
Khuyết điểm: "Delay"
Khuyết điểm: "Very uncomfortable seats. Small and hard"
Ưu: "The crew and the boarding was sufficient."
Khuyết điểm: "Seats were not comfortable, the snacks were marginal."
Khuyết điểm: "When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice."
Ưu: "Other devices as usual ok."
Khuyết điểm: "No availability of merchandise items."
Khuyết điểm: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Khuyết điểm: "Flight was two hours late"
Khuyết điểm: "Paid twice us much for luggage as the plane ticket. Also asked if we wanted a drink and then charged us. Didn't tell us it cost until had and opened the drink. I understand it's a cheap airline and that happens, but would have appreciated telling us ahead of time. Also couldnt get boarding passes online. Will avoid this airline in the future."
Khuyết điểm: "The plane was full of mosquitoes. The crew had not heard of mosquito repellant, and were unable to do anything to help passengers."
Ưu: "It was on time and the staff were courteous"
Khuyết điểm: "Every now and then Indigo's website has challenges"
Ưu: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Khuyết điểm: "Having to buy another ticket as someone dropped the ball."
Ưu: "They finally managed to get me on the plane after finding out I had 10 minutes to boarding time due to inefficient inter terminal transport in Delhi"
Khuyết điểm: "I paid more for my checked in bag than for my ticket. They charge extra for everything--soon the toilet!"
Khuyết điểm: "Flight missed & the passenger is traveling through bus from Bom to Hyd. Very Poor Service. Very disappointed. ☹️"
Ưu: "Everything except that the veg sandwich finished out of stock & myself being a diabetic started having hypo (Low blood sugar). Luckily I had my glucose tablets."
Khuyết điểm: "Food out of stock"
Ưu: "The extremely helpful crew. Helped me onto the bus and carried our bags. I was also escorted down the ramp."
Khuyết điểm: "No refreshments available for the return flight."
Ưu: "As above"
Khuyết điểm: "As above"
Ưu: "Staff and service. Efficient travel time."
Khuyết điểm: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Ưu: "Nothing that i liked"
Khuyết điểm: "I wanted to cancel the ticket but none of your cook gravy details were reachable. I sent emails but no reply. I had to cancel the ticket from indigo directly but i didn't get the refund for the same yet. Bri unhappy with the service."
Ưu: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."
Ưu: "The staff tried to be helpful, but they were not."
Khuyết điểm: "I booked my flight through Kayak, which redirected me to Kiwi.com. They in turn booked my flight and sent me my tickets in an attachment that wouldn't open. When I tried multiple computers, the website said, system down. So I couldn't print my itinerary. Hence, when I got to the airport, they wouldn't let me in. After two hours of people telling me "No no no", someone finally figured out that kiwi had used some unique credit card number under my fellow passenger's name. I had struggled and argued for two hours. Finally someone knew and recognized the issue and helped us. In the nick of time, we were allowed on board."