Old flight, the chair doesnt recline completely. Rude crew.
I got delayed, wasn't told about the Iftar time and the entertainment hub wasn't working even I tri3d scanning the QR code multiple times
Ưu: "Crew was amazing and very helpful"
Khuyết điểm: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Khuyết điểm: "Attendans have been impatient, nervous"
Khuyết điểm: "Seating"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Everything was good except the Cooling"
Khuyết điểm: "Cooling inside plane"
Ưu: "Good flight and crew but......."
Khuyết điểm: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"
Khuyết điểm: "Good flight."
Ưu: "Legroom and seats Entertainment"
Khuyết điểm: "Slow service Sparing on refreshments"
Ưu: "I like the food, history, and the people contributing to make this country so beautiful."
Khuyết điểm: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
Khuyết điểm: "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
Ưu: "Good flight"
Khuyết điểm: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Khuyết điểm: "poor service"
Ưu: "Very responsive and friendly crew"
Khuyết điểm: "Would like to see more vegetarian options"
Ưu: "Everything was perfect"
Khuyết điểm: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."
Khuyết điểm: "The airline’s insistence on keeping a passenger limited to only one carry on bag and then weighing to make sure that each carry on item was only 7 kilos was just plain ridiculous."
Khuyết điểm: "Everything was terrible except the crew was nice"
Ưu: "Dinner meal. Seats"
Khuyết điểm: "Bed, breakfast"
Khuyết điểm: "good seevice spacious seat amazing crew"
Ưu: "Good food."
Khuyết điểm: "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."
Khuyết điểm: "Always spicy food"
Ưu: "Very comfortable flight in A380"
Khuyết điểm: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."
Khuyết điểm: "The fact that I didn't fly due to ill health and got no refund"
Ưu: "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"
Ưu: "Friendly staff and on time schedule"
Khuyết điểm: "Tight leg room"
Ưu: "We've flown asian airlines before, but Emirates is by far the best for international travel. Unfortunately we could not afford to upgrade to business, but because we let the Agent know it was our honeymoon he put my wife and I in a window and aisle seat so that we would have nobody between us. This gave us the extra room and comfort we needed. Also, they are a bit roomier than most planes with better leg room. They have a TON of free movies, tv shows, games, music and more on the plane. Food was decent for airplane food and they gave lots of snacks in between."
Ưu: "Great selection of entertainment."
Khuyết điểm: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
Khuyết điểm: "I had to travel extra hours because they wouldn't let me change my flight pattern I wanted to do a flight change thinking it would be $200.00 no they wanted $1700.00 which was more than my original flight so I had to fly back to catch my original flight"
Ưu: "Service was wonderful people very kind enjoying them on the flight was quite beautiful soft and nice wish you good luck ."
Ưu: "The in-flight service of Emirates Airlines is superb and Flight Attendants as helpful, courteous and diligent in their duties. I highly admire their professionalism and client service."
Khuyết điểm: "None"
Ưu: "Attentive flight crew and spacious interior"
Khuyết điểm: "Food food and food"
Khuyết điểm: "There were four toddlers across the aisle from us. They never stopped screaming during the entire flight. It made the flight absolutely miserable."
Khuyết điểm: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"
Ưu: "Very Classy all around!"
Ưu: "Not many passengers got to spread out"
Ưu: "Everything is perfect."
Ưu: "flight was empty so everyone had the chance to experience better treatment from flight attendants."
Khuyết điểm: "no complaits"
Khuyết điểm: "Be sure to take your own water bottle with you on this long 14 hour flight. Both directions it seemed that the company approach to beverages was to serve as little as possible, perhaps to keep people out of the bathrooms. But the cabin air was so dry I could barely swallow at times one way drinking only what was provided, but the other way I noticed that my jet lag was greatly reduced when I carried and consumed an extra liter or two above what was provided. At one gate the security crew asked me to dump my water, but I had a small empty bottle with me that I could fill up at the spigot near the bathroom on the plane as needed."
Ưu: "Crew members including. Ground staff were good. Food & Entertainment nice."
Khuyết điểm: "At Dubai experience was not good. They kept our Boarding pass with them only. Could not converse with us."
Khuyết điểm: "food"
Ưu: "I’m very disappointed by the supervisor treatment at the time I was checking in and weighing my luggage. It is very frustrating to see that I was forced to pay US$ 175 for an excess of only 9 Kg. Even after I told him that my other luggage didn’t have the maximum weight he insisted either to throw away my items or pay the amount. The supervisor was ready to either not let to board the flight or leave my luggage. I could have appreciated if either charged only extra 9kgs or move the excess volume to check in luggage that was not full. The supervisor was not ready to listen and he constantly treats me in a disrespectful manner. Given to the mistreatments I had I have vows not to travel with Emirates anymore and also advise my friends and colleagues not to use it. I hope you will use this feedback to improve your customers services."
Ưu: "Service was great whole trip was pleasant all the crew was v nice"
Khuyết điểm: "Almost at the end rest room run out of supplies."
Khuyết điểm: "Vegetarian meal options were scarce."
Excellent service from Boston to cairo and hurghada
I had bought a ticket with two checked bags but when I did the check in they made me pay for the second bag saying it wasn’t included in the ticket. Plus, I had asked for vegetarian food when buying the ticket and they didn’t gave me special food. Don’t know if it is eDreams fault or Turkish Airlines.
Ưu: "Excellent service for affordable price"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Staying overnight in Istanbul because of the 8 hours delay."
Ưu: "The airplanes were nice and the crew was wonderful!"
Khuyết điểm: "I don’t like it when you pick your seat assignment and you get to the gate and all the sudden they change the seat number. Not Kayak’s fault but Turkish airlines could have done better"
Khuyết điểm: "Food"
Ưu: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Khuyết điểm: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
Khuyết điểm: "The flight I booked out was later than my return. It was 8:30 at night not in the morning and the site did not flag it for me. So I showed up at the airport and had to buy another ticket at the very last minute. Never used the one I bought through kayak.luckily Turkish air made it happen or I would have missed my meeting."
Ưu: "The recline and comfort of the seat is good, and the map and entertainment system is OK."
Khuyết điểm: "The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case."
Khuyết điểm: "Boarding took a longer time than normal"
Khuyết điểm: "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
Ưu: "Same as before"
Khuyết điểm: "Same as before"
Ưu: "Excellent all around"
Khuyết điểm: "Boarding process chaotic due to conflicting flow of movement in the aisle. People don't like to step aside to let others pass. Additionally some of carry on luggage was oversized and should have been checked into the cargo hold. When flight landed in Nouakchott an announcement should have been made so that the Dakar passengers allowed the NKC ones to deplane, AND the NKC passengers should have been advised to have their boarding passes out for inspection. This caused a backlog in the jetbridge. AND no announcement regarding local time."
Ưu: "1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!"
Khuyết điểm: "Although the crew was quite nice, one crew member was kind so-so."
Ưu: "Everything went well"
Khuyết điểm: "One of my luggage is still missing"
Ưu: "One of my fave airlines now Great seats, services, staff Turkish coffee in the air!"
Khuyết điểm: "they keep the cabin a bit too hot, need to ask them all the time to make it colder"
Ưu: "Food was better than other airline."
Khuyết điểm: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."
Ưu: "Excellent customer service, crew always helpful and glad to please."
Khuyết điểm: "Atatürk airport link too confusing and decreased my flight experience"
Ưu: "The food, it's excellent.The entertainment system is really complete."
Khuyết điểm: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."
Ưu: "crew, food, entertainment was great. Seats were terrible"
Khuyết điểm: "seats"
Khuyết điểm: "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."
Ưu: "Early arrival by full 30 minutes--great."
Khuyết điểm: "Crying babies, but not airline's fault."
Ưu: "Pretty much everything except for the fact that they have no entertainment in Russian"
Ưu: "Plane was clean and comfortable, staff were professional"
Khuyết điểm: "Flight was delayed about an hour"
Khuyết điểm: "The tv sett wasn't working ."
Ưu: "I liked the movie options and the fact that we were given blankets and pillows."
Khuyết điểm: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."
Ưu: "Superb service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Khuyết điểm: "When I called the night before to check into the flight our reservation had been cancelled and we did not know until we got to the airport Turkish Airlines counter in Mumbai very early in the morning that we could still fly. Never understood why our names had been removed for our return flight. Because we didn't have a boarding pass when arriving at the airport the security hesitated to allow us into the facility. Luckily we found our itinerary and they allowed us entry."
Ưu: "Every thing was excellent"
Ưu: "more leg room. comfortable seats. polite and friendly crew."
Ưu: "Crew did their utmost"
Khuyết điểm: "Customer service said that I was confirmed on my new flight, after the snowstorm in NY caused a cancellation, and that I had a Kosher meal. Neither were true. Had to spend over an hour at the airport to get a seat and almost missed the flight. Something is wrong with the customer service."
Khuyết điểm: "Staff is mean, impolite, and inefficient."
Khuyết điểm: "the kosher food was poor"
Khuyết điểm: "boarding the treat you like animals"
Ưu: "The crew were very nice al of them."
Khuyết điểm: "The seats were to close to each other, so when you watch a movie on the screen it was very close that it will hurt your eyes if you keep watching the whole movie."
Khuyết điểm: "Cramped seating"
Khuyết điểm: "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."
Ưu: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."
Ưu: "on time, good boarding"
Khuyết điểm: "Small space in new planes, water not freely available, limited movie selection, ear plugs are bad"
Ưu: "Good Food, Comfortable Seats & Good Entertainment Options"
Khuyết điểm: "N/A"
Ưu: "It was a very comfortable flight. Check-in process was smooth, the airline company was sensitive to departure time. Highly recommended."
Ưu: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
Ưu: "I had a really long lay over and got a free hotel. None of the airline personal will help you find the hotel desk you need to get to, but if you keep asking around you'll find it eventually(in arrivals next to the starbucks). Shuttle service to and from the hotel. The hotel was fine(I mean not great but it was descent)."
Khuyết điểm: "The flight attendants aren't super nice and if they don't understand you they kinda just move on. So that was sort of annoying."
Ưu: "Wonderful service and amazing food."
Khuyết điểm: "Beds weren't flat on business class. My feet were hanging all the trip."
Ưu: "Plane seats were comfortable."
Khuyết điểm: "Got sick from food. Stewardress skipped over me for service."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Clean, efficient."
Khuyết điểm: "Inexplicably, food choices ran out and the crew were basically like tough luck...no explanation, aporigins or anything. My fiance who didn't eat meat was left eating bread and crackers."
Ưu: "Great service!!!"
Khuyết điểm: "Nothing!"
Our boarding passes didn’t come to our app. We had to check in at a kiosk and were given a pass to get through secure to our gate that did not have our TSA Precheck info , so we had to stand in line to get passes through TSA precheck security that still had no seat assignments although we had paid $32 extra per flight to select our seats. The agent at ticketing was sour almost to the point of being rude. Thankfully the agent at the gate was able to get us into seats. One we had selected on the web site and the adjacent seat so it worked out but not without a bunch of anxiety.
Total disaster flight was delayed and we missed our connection twice and staff didn’t know what they were doing. Lost 2 days of our vacation. Meal vouchers didn’t work. Baggage didn’t arrive.
Once we got on the flight everything was fine. The first leg of our flight was delayed 3 times but American sent us emails allowing us to chose a new itinerary.
Ưu: "The flight didn't last long"
Khuyết điểm: "There was a lot of turbulence so the flight was a bit bumpy."
Ưu: "Boarded easy"
Khuyết điểm: "Not making me miss my connecting flight home by refueling on Nassau for over 2 hours"
Khuyết điểm: "Beverages fir 1st class"
Khuyết điểm: "We were delayed (not really their fault), there were no USB or charging ports for a 4 hour flight, we sat on the plane after landing for about 45 minutes with no explanation, and we had to walk to the next terminal to retrieve our bags, which didn't come out for over an hour (they claimed airplane maintenance). One of the worst travel experiences I've ever had."
Ưu: "Quick boarding"
Khuyết điểm: "American's coach seats are NOT that comfy"
Ưu: "Staff was so kind and helpful."
Khuyết điểm: "They ran out of a couple of the snacks, not a big problem but note worthy."
Ưu: "Boarding was super easy. Great entertainment."
Khuyết điểm: "Overall comfort. Space to relax."
Khuyết điểm: "boarding time, delayed for 3 hours"
Khuyết điểm: "The flight was canceled; why allow booking for a flight you plan to cancel. Ruined my plans and reason for flying."
Khuyết điểm: "Check in at originating and connecting flight very difficult. American Airlines could not find reservation on British Airways system. Was asked multiple times if I truly was booked on the flight. Four+ hour delay due to mechanical issues, delayed by union issues."
Ưu: "The airplane was clean and spacious"
Khuyết điểm: "Improve the snacks and the crew attitude"
Ưu: "yes thank you"
Khuyết điểm: "all vary good"
Ưu: "Nothing was better than standard"
Khuyết điểm: "It felt like the staff had instructoions not to smile not even once. The food was beyond terrible. I’m not asking for hot bread like other airlines do, but at least serve it at room temperature instead of super frozen. Same for the butter. The continental breakfast had nothing continental about it"
Khuyết điểm: "A toilet had no water. The internet was not working for the whole flight"
Ưu: "The plane was nice and clean...had just been renovated"
Khuyết điểm: "I can’t believe therebwere no flights from MIA to RDU from 11:30 to 4:30 :(. (Original flight was a 3.5 hour layover and that was bad emough)...and then it was changed to this flight:("
Ưu: "The plane"
Khuyết điểm: "The food"
Ưu: "Passengers’ standards are so low, so when a flight leaves on time and arrives on schedule or early, we think we are blessed. That’s what happened in this flight."
Khuyết điểm: "On time departure and early arrival."
Khuyết điểm: "Space in seats"
Ưu: "Great crew"
Khuyết điểm: "WiFi not working"
Ưu: "Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy."
Khuyết điểm: "Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service."
Ưu: "The fact that we got home without our luggage missing"
Khuyết điểm: "Flights were operated by American Airlines. The touch screens on the flights between Munich to Philadelphia. Apparently this was a known issue so I have no idea why the company didn't care to fix it. The food served was awful and tasteless. Not to mention that webjet once again made errors with out booking which the AA ground staff were nice enough to fix."
Ưu: "the flight attendant passing out newspapers calling them "fake news" was hilarious."
Khuyết điểm: "when people lean back in their seats, i'm pretty much hit in the face because of the lack of space. so i also had to lean back in my seat to just get some face space. won't use AA again for long flights."
Ưu: "Short flight, available texting for t mobile customers"
Khuyết điểm: "AA overbooked their flights too much"
Ưu: "Plenty space due to flight not completely booked ."
Khuyết điểm: "No personal choice in entertainment."
Khuyết điểm: "Too cold, even with air off above me."
Ưu: "mas de media hora en la pista y 15 minutos mas para desembarcar"
Khuyết điểm: "second security check at gate where they wouldn't allow me to bring water even though I was sick and bought it after 1st security also threw away my lotion that had gotten through first security"
Ưu: "Finally taking off"
Khuyết điểm: "Being stuck on the runway"
Khuyết điểm: "Plane had no Per-seat entertainment system."
Ưu: "Friendly crew Smooth flight"
Khuyết điểm: "Couldn't select seats"
Khuyết điểm: "Nothing great"
Ưu: "Nothing, worse customer service also"
Khuyết điểm: "Everything, we lost our connections, they didn't help us out with our next flight"
Ưu: "The trip, in general, was nice. The food quality and the available entertainment are good. the crew is nice."
Khuyết điểm: "I had one of the smallest seats on the jet (window seats)."
Ưu: "Friendly staff"
Khuyết điểm: "Delay taking off"
Ưu: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Khuyết điểm: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."
Khuyết điểm: "Unexpected layover in maine. Worst and oldest planes I have ever flown in. Absolutely no entertainment options or Internet from Amsterdam to san francisco!"
Khuyết điểm: "plane no tv on each seat on a long flight from spain to jfk - that is truly traveling in the stone age - it was operated by American Airlines -the food was truly not eatable - the flight attendant did not even know where Bongor was and if the plane was landing there - the plane was from the stone age truly a disappointment"
Ưu: "Smooth flight on snowy day"
Khuyết điểm: "Plane was too old, flight attendants were rude"
Khuyết điểm: "The layover was supposed to be an hour...ended up taking 3.5 hours!"
Ưu: "The Free glass of wine was a very nice surprise."
Ưu: "Entertainment included screens in front of every seat, plus tv/movies over Wifi on my iPad, with a good selection."
Khuyết điểm: "The extra security line in Panama was slow and painful, and they dump you into this very small waiting area once you're through it."
Khuyết điểm: "Food was not good, flavor wise"
Khuyết điểm: "Some crew members don't know how to tolk to passengers they were rude and also they offer coffee for the second time and they said that they don't have more milk come on"
Ưu: "lots of movies, surprisingly comfortable seat, awesome crew"
Khuyết điểm: "all the on board meals had gluten :("
Khuyết điểm: "The flight was a little early which I truly love! Everything else was just fine."
Khuyết điểm: "United Airlines has really gone downhill"
Ưu: "It went smoothly"
Khuyết điểm: "No service"
Ưu: "The flight was very easy going and efficient."
Ưu: "Our flights arrived just in time, and everything was set up for us to be on time in our destination."
Khuyết điểm: "There was just ONE lady trying to check all the passengers in. Obviously, it was complicated for her since no other people tried to help her registrate lots of passengers. We could have lost our connection flight, if she hadn’t made it on time. This happened in Panama."
Khuyết điểm: "You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight."
Khuyết điểm: "There is not food and not entertaiment"
Khuyết điểm: "There’s non food!"
Ưu: "Finally got home"
Khuyết điểm: "Arrived at gate at1:15 boarded at 6:25 4 hours waiting for plane to arrive"
Khuyết điểm: "Flight arrived early but we had to wait over an hour to disembark and bathrooms were locked down."
Khuyết điểm: "No assistance at all for handicap person, try to ask for help and was told grab a wheelchair and have your family push you or wait till 530 which my flight would be boardiat that time."
Ưu: "Pilot made up for delayed departure by landing only 20 minutes behind schedule."
Khuyết điểm: "45 minutes Delayed departure. Pretzels and drinks were only provided in a 3 1/2 hour flight..."
Khuyết điểm: "Not enough choices for dinner. It was salmon yuck"
Ưu: "The crew on the United flight were kind and helpful during the flight"
Khuyết điểm: "The change of the departure of my flight The miscommunication between airlines No customer service of united airlines in Panama during transit and not being presented with all the boarding passes when checking in. The old business class seats were very uncomfortable. Having no help from representatives to issue a boarding pass"
Khuyết điểm: "We should be able to watch a movies without having to pay for internet or the movie what else are they gonna take away ?"
Ưu: "The marvel of flying. Hurling through the air in a metal tubeZ amazing. We got there safe and on time. That’s what I liked about United. Oh and there was a CSR that was helpful in changing to an earlier flight."
Khuyết điểm: "Plane was dirty. Bathroom disgusting. Crew just trying to get through the work day. Seats too close and REAL uncomfortable. Like sitting on a plastic frame with a piece of fake leather over it. Entertainment was awful. Oh wait, non existent since it was an “out of country” flight so there was no access to movies (that you had to PAY for). Otherwise you got to watch Matthew Perry in some taxi game show over and over and over and over on a monitor in your face that couldn’t be shut off. United is my last choice in airlines. But we did get to the destination safe and on time."
Khuyết điểm: "No outlets"
Ưu: "Lunch was free."
Khuyết điểm: "We sat in the runway for 2 hours trying to get the birds to leave."
Khuyết điểm: "Seats are really narrow and hard. They don’t recline much."
Khuyết điểm: "very old and awfull plane"
Ưu: "The employees work good."
Khuyết điểm: "No food for almost 6 hour fly, no tv."
Ưu: "Great trip only 1 stop no layover"
Khuyết điểm: "Comfort of seats loading and unloading plane"
Khuyết điểm: "Ive never flown with United Airlines internationally and now that I have I never will again. I had just flown with COPA airlines from Colombia to Panama and it was great. I thought I would have a similar experience with United, but alas it was not. You have to pay for movies and food on an international flight?! what is that! terrible terrible"
Khuyết điểm: "Bad, bad, bad"
Ưu: "Boarding to the United, was smoth"
Khuyết điểm: "Menu; Menu selection was none except for a sandwich. The crew was not friendly at all. Courteous by doing their work, but not friendly and welcoming at all."
Khuyết điểm: "All good"
Khuyết điểm: "Third time a flight has been delayed and then cancelled. United has horrible customer service, rude and inexperienced. It will be a very very last resort before I ever book with them. Three strikes you're out"
Khuyết điểm: "They didn't give food"
Ưu: "The option to use your device to watch free movies! They made arrangements to stay in Houston after we missed the connection due to a delay."
Khuyết điểm: "Flight delayed. No food."
Ưu: "Very few things."
Khuyết điểm: "6 hours international flight with only popcorn and cheese and crackers selection for lunch. Ridiculous Boarding process was a mess."
Ưu: "The price"
Khuyết điểm: "No entertainment on such a long fight. Food for purchase not included, then the for purchase the system was down. My bags did not arrive , and then i had to wait 3 days in milan eith no luggage at all."
Ưu: "Unforeseen delay was well managed by United!"
Khuyết điểm: "Paying for entertainment ($7.99 for long flights) not good at all. The crew didn't offer to check/ review the menu. Ps: in my flight Houston- Panamá city the entertainment was free through the united app. Also,there was free wifi during my flight ( very good)"
Ưu: "Crew was professional , courteous and tried the best they could with a full plane"
Khuyết điểm: "Two screenings in Panama , carry on luggage rule constantly being abused , smell of the cabin"
Ưu: "Organization for boarding and the seats. The staff was awesome"
Khuyết điểm: "Snacks the waffles is to sweet so early in the morning!"
Khuyết điểm: "Entertainment did not work."
Khuyết điểm: "I was very displeased with the boarding process in Panama City. We were moved from the boarding area without explanation and asked to screen our luggage again at the gate. I had to discard a full bottle of water that I purchased after the first security check. It would have been nice to know about this before so that we could consume our water and use the rest room before boarding. Very frustrating!"
Ưu: "Flight crew attention and dedication"
Khuyết điểm: "Charge for everything but breathing air"
Ưu: "Fast boarding and departure"
Khuyết điểm: "Had an aisle seat so was constantly getting bumped"
Ưu: "Snacks were good. Flight attendants were friendly."
Khuyết điểm: "Seats are very uncomfortable. Wifi doesn't work. EVER."
Khuyết điểm: "Difficult to hear, much confusion as to which line to get into, the marking are easy to read unitl a line forms then just a jumble of people in the walkway"
Ưu: "It wasn't crowded/full flight, so that was nice. Otherwise everything else was below standards."
Khuyết điểm: "On the flight from Houston to Panama city we experienced United's personal entertainment where you could use your iPad to watch movies. The Carmel/waffle treat was amazing and they offered a full can of soda. On the reverse flight, this flight that I'm reviewing, none of these amenities were offered. Additionally the temperature cycle between ice cold and quite uncomfortably warm."
Ưu: "Great movie selection and functionality."
Khuyết điểm: "You had to download the app prior to flight to use entertainment."