The staff were nice. My flight was good. The one thing that I like the most is the Incheon airport which is organize and have sophisticated restrooms compared to other airports. I couldn’t elaborate much on my experience because I was too tired during my flights from Cebu back home.
Khuyết điểm: "Charging outlets Staff could be friendlier"
Ưu: "All are professional."
Ưu: "Well organized loading, courteous staff, great vegetarian food provided, liked the real metal silverware and glass wine glass on the SEA>ICN route."
Khuyết điểm: "My usb charger connection was too loose to charge"
Ưu: "Was able to get rest"
Ưu: "Plane loaded quickly and departed on time. Beautiful clear day for flying."
Khuyết điểm: "Narrow seats on a small plane."
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ưu: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Khuyết điểm: "More movie selections"
Ưu: "The food was amazing"
Ưu: "I love Korean Air"
Khuyết điểm: "No complaints!"
Ưu: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Khuyết điểm: "Entertainment was not so great, small selection of movies."
Ưu: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Khuyết điểm: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
Ưu: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Khuyết điểm: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ưu: "what I don't like .? let me tell you. I den't even know I have to go to. Alaska I Though i have to transfer delta air I have to transfer my lugege. I I'm 72 yet old it' not very easy I diden't want miss my fly I had heard time !"
Ưu: "Flight attendants friendly and helpful."
Khuyết điểm: "My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight."
Ưu: "Flights are on time, Cabin attendants are nice and friendly , Food was great .My luggage came early . Everything is clean . I only have 1 hour lay over to transfer from my flight from Inchon to Nagoya it’s was fast . I will fly Korean air again in the future . Thanks for the safe flights ."
Khuyết điểm: "I didn’t like being seated in the middle of two guys in the isles . I arrived 3 hours before my flight I don’t have no choice . Hopefully they would assigned us seating at least not in the middle of two men I feel discomfort ."
Khuyết điểm: "Attendants were all business, no smiles. Movie selection was limited."
Ưu: "very attentive staff clean, comfortable plane with leg room"
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Khuyết điểm: "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."
Khuyết điểm: "Too much plastics - need to be more sustainable."
Ưu: "I dont have somebody sitting beside me"
Khuyết điểm: "Boarding and Food"
Ưu: "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
Khuyết điểm: "Request for more movie & TV options after 18 hours of flying."
Ưu: "Quick service especially picking up the completed meals Very helpful with transit"
Khuyết điểm: "All good"
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "re you trying to register for? ~ Garrett"
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Ưu: "Excellent service and food."
Khuyết điểm: "Nothing"
Ưu: "A lot of staff, with personal service (even if you come and request a soft drink, they will bring it to your seat). Good entertainment."
Khuyết điểm: "Seats were very uncomfortable, unsuitable for a 12 hour flight."
Ưu: "Plane did not have vents, it was about 80 in the plane too hot. When it was mentioned, crew could do nothing about it"
Khuyết điểm: "I can't flight. What happened?"
Ưu: "I enjoyed the service and the touch screen TV."
Khuyết điểm: "I didn't enjoy how cramped the seats are."
Ưu: "Getting preferred seating because we were sky team elite plus members"
Khuyết điểm: "Exiting the plane in the cold Seattle weather."
Ưu: "Great service and decent food, clean new plane!"
Khuyết điểm: "too little leg room."
Ưu: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Khuyết điểm: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Ưu: "Nice friendly staff"
Ưu: "Friendly efficient service by crew at check-in and in-flight"
Khuyết điểm: "Super tight space with very little leg rooms and no in-flight entertainment"
Ưu: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Ưu: "Entertainment and USB plugs at every seat. Headrests wrap around. Decent seats. Food OK. Had fish option but no veggie."
Khuyết điểm: "No veggie food option despite ordering special meal."
Ưu: "I make the trip to the Philippines a few times a year and usually on delta. I tried Korean this time and was pleasantly relieved to find they offer a equal or better experience for less money in many cases"
Khuyết điểm: "Nothing that wouldn't be the case in most airlines given the same situation. Only issue I have is short time change in flight but less than 30 minutes did not affect me and likely anyone else either"
Ưu: "comfortable seats...above average food choices"
Khuyết điểm: "limited selections of the movies they offered....a very long walk going to the next gate to catch my next flight."
Ưu: "Arrival and departure crew got mix up with no chairs available."
Khuyết điểm: "I would like them to organize for smooth procedure and no confusion to the passenger. Help and guide them for their travel and be safe at all times."
Khuyết điểm: "Nothing"
Ưu: "The service and the entertainment"
Ưu: "The captain told us about the landmarks along the flight."
Khuyết điểm: "None."
Excellent except for food
I like the service. The seat cushion was worn out and very uncomfortable.
Never even got on the plane . Kayak and Japan airline poor customer service . Had boarding issues due to a layover restriction in Japan. Was notified less the 24hrs prior to departure time … worst worst
The plane boarded late but they would not give anyone an estimate as to when they’d be boarding to allow people to go to the nearby lounge. The in-flight crew was awesome, and the premium economy is well worth it. Wish they allowed purchasing of business class upgrades, only allowed with points. Food on this flight not as good as their usual. Not many new movies to watch. Overall comfortable flight
Only thing i have to said is rough landing and food is not great so does the entertainment.
Flight was delayed. Food is not good. Crew are confused
cramped seating, no entertainment, no meal despite the website ensuring it. The baggage crew dented my hard shell bag.
Everything is superb! But I lost my Red Hearted Shape RING in my Business Class Seat Flight JL067 2/27/22 S11. Hope they can find it and revert back to me soonest. Thank You JAL!
Lots of space to spread out (which was not their doing) and big seats with big screens and plenty of legroom.
I really JAL! Will use again. KAYAK is excellent as well.
The crew at the check-in counter was super-helpful and exceptionally kind.
Khuyết điểm: "Waited way too long for my bags"
Ưu: "crew was excellent!"
Ưu: "Economy was surprisingly comfortable. Boarding and deplaning were very quick."
Khuyết điểm: "Not a ton of movies to choose from. Enough, but less than most domestic US flights."
Ưu: "The crew was definitely amazing. Extremely polite and always have a smile on :-)"
Ưu: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Khuyết điểm: "Not one thing."
Ưu: "Flight was typical."
Khuyết điểm: "No direction for the connecting flight and no help to understand the connecting flights."
Ưu: "The cabin crew was excellent -- friendly, always helpful, energetic."
Khuyết điểm: "We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights."
Ưu: "33" seats"
Khuyết điểm: "nothing"
Khuyết điểm: "Nothing. This company deserves its reputation for excellence."
Ưu: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Khuyết điểm: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."
Khuyết điểm: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Ưu: "Soo Much Food! Crew was very polite and helpful."
Khuyết điểm: "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."
Ưu: "All exquisite dishes they served were excellent !"
Ưu: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Khuyết điểm: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "The service are great!"
Ưu: "Beautifully presented and tasty Japanese food. Electronic windows."
Khuyết điểm: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "Very family friendly. Good entertainment system."
Ưu: "First about the price of the ticket, and the survis in the plane"
Khuyết điểm: "Actually nothing is my dislike things."
Ưu: "Politeness. It definitely stands out."
Khuyết điểm: "Coffee. It just didn’t taste good to me. But they had wine!"
Khuyết điểm: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Khuyết điểm: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."
Ưu: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Khuyết điểm: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Ưu: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Khuyết điểm: "No food offered, not even a biscuit, only very basic drink selection."
Ưu: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Khuyết điểm: "I think it would be good to put more food that is geared to a more international palate."
Khuyết điểm: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
Ưu: "service is great!"
Khuyết điểm: "nothing"
Ưu: "Arrived on time"
Khuyết điểm: "Slow check in at the airport"
Ưu: "The food, the movies and games were really great. There should be more games, though."
Khuyết điểm: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."
Ưu: "Food was great, plenty of room, lots of movies"
Ưu: "The airplane and all crevices"
Khuyết điểm: "None"
Khuyết điểm: "Nothing"
Ưu: "The food and plum wine. The entertainment packet was nice too!"
Khuyết điểm: "The folks coughing on the plane."
Khuyết điểm: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
Ưu: "very friendly and very helpful from checkin in to departing"
Khuyết điểm: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Indian vegetarian could have ice cream for dessert. Would have been nice.
Food was horrible. Flt too crowded. Dirty bathrooms.
Only 2 meals on a 16 hrs flight and they had few option for food and drink. Qty was not sufficient
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room.
They lost my baggage, if that can be improved it would be 5 star
My seat wasn’t comfortable enough even though I paid for it. Seafood menu wasn’t good. I was left hungry throughout my flight because I cannot eat a lot of stuff :( overall it was a pleasant flight. Passengers are pretty well behaved and less noisy compared to Cathay Pacific. There are no toilet seat papers.
It is just a normal flight. Short flight. The Aircraft was bit older and was very shaky.
We should get snacks like peanuts or pretzels
Ưu: "Best in the world, as always."
The staff and service of SIngapore Airlines is hard to beat. They are excellent. If they could only figure out their call center fiasco it would be a top airline. Attempting to call SQ is like trying to talk to the dead.
Ưu: "Crew were amazing and great entertainment"
Khuyết điểm: "Boarding could be better"
Khuyết điểm: "Raise the cabin temperature"
Khuyết điểm: "The person next to me had a distinct body odor."
Ưu: "Same as above on SIN-BKK"
Khuyết điểm: "Next time in B787 Dreamliner"
Ưu: "Amazing services and foods"
Khuyết điểm: "The business class seat was great"
Khuyết điểm: "Security screening very slow"
Ưu: "Singapore airlines never disappoints"
Ưu: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Khuyết điểm: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Ưu: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Ưu: "Overall good"
Khuyết điểm: "Boarding needs better management."
Khuyết điểm: "Food could have been better."
Ưu: "Premium economy was great."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Khuyết điểm: "1 hour delay of departure"
Khuyết điểm: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ưu: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Khuyết điểm: "would like regular water bottles to be available for drinking"
Ưu: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Khuyết điểm: "Absolutely no complaints"
Ưu: "Spacious and comfortable bed."
Khuyết điểm: "The food wasn't that great. Average at best."
Ưu: "Excellent service"
Khuyết điểm: "Very poor on board entertainment"
Ưu: "The staff were so friendly and helpful."
Ưu: "Great service"
Khuyết điểm: "Nil"
Ưu: "The seat is good. Entertainment is good."
Khuyết điểm: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Ưu: "United miles."
Khuyết điểm: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Khuyết điểm: "Nothing to mention, all was good"
Khuyết điểm: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Ưu: "ending meal was very late like an hour or less before landing"
Khuyết điểm: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Khuyết điểm: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
Ưu: "Crew was very friendly and good service."
Khuyết điểm: "Crew could have asked the passengers whether they need snacks in between."
Ưu: "Friendly staff."
Khuyết điểm: "Kids' meal didn't have fruits. No cellphone charger."
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Consistency of service, efficient"
Khuyết điểm: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Ưu: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "Consistently good food."
Khuyết điểm: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Ưu: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Khuyết điểm: "Terrible service. It’s a nightmare to fly with. And I have a baby with me that even worse to fly with Eva."
Ưu: "crew excellent and very efficient & professional"
Khuyết điểm: "I am a vegetarian. My food was not yummy."
Ưu: "Flight crew"
Khuyết điểm: "No leg room"
Khuyết điểm: "Was not able to board"
Khuyết điểm: "Can you recommend a place to stay overnight at the Taipei airport?"
Ưu: "Crew was great and were timely in boarding and deplaning processes. They were willing to help when asked."
Khuyết điểm: "As a 6’ tall, broad shoulder individual the seats were narrow and there was not much leg room. Fortunately there was an empty seat directly next to me which afforded me some space."
Ưu: "Economy seats were EXTREMELY uncomfortable, a mannequin would complain and to add insult to injury , the obvious placements of overly extravagant “first class” seats vs regular economy seats , were very off putting. People are sitting on cardboard for hours on end , add some comfort to your seats!"
Khuyết điểm: "More humanly comfortable seats , I understand you get what you pay for, but having to be deliberately uncomfortable for 13 hours straight is extremely unfair."
Ưu: "The seat was comfortable. The crew was very nice."
Khuyết điểm: "Keep doing the same. Cost is not always the most important."
Khuyết điểm: "My food was kind of dried up like it had been over microwaved. We were very swished in our seats. Two middle in row of 4. :("
Ưu: "Comfortable and excellent hospitality."
Khuyết điểm: "None."
Ưu: "Flight attendants were all nice and friendly."
Ưu: "There was a decent movie collection to watch."
Khuyết điểm: "Seats were crammed, not enough width or legroom. Staff not that friendly. Food was alright but nothing to write home about"
Khuyết điểm: "Seating way too tight"
Ưu: "It was a good comfortable flight and on time"
Khuyết điểm: "I wish we had more food options"
Ưu: "They very helpfull"
Khuyết điểm: "The chair was too small"
Ưu: "Very comfortable flight, crew were very professional, food was delicious!"
Khuyết điểm: "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
Ưu: "Cute and friendly flight attendants. Food was very tasty. Seat were amazingly comfy - no probs with sore bottom. Cabin area clean. Check-in was very easy."
Khuyết điểm: "Think seats maybe 1-2" (2.5-5cm) closer than Asiana - knees hitting seat in front and if person leaned seat back, it would hurt."
Ưu: "I really enjoyed the flight seated in the exit row 45. I was amazed at the on board service. The attendants moved quickly also in a run without the usual frowns that I’ve seen on other airlines."
Khuyết điểm: "The exit row seat 45C was too narrow. The cup of coffee I had near the end of flight tasted like halve coffee halve tea. Also the checkin line was too slow. There appeared to be more clocks standing around instead of attending the customers trying to check in."
Ưu: "Every person i dealt with in taipei was incredible. I dispute the other people crying about needing water every hour. Bring a bottle!! The staff was fantastic!"
Ưu: "I cannot say how much i enjoyed eva air. The stewardesses were wonderful the people in taipei i dealt with were fantastic."
Khuyết điểm: "The woman i had to deal with in seattle at the ticketing desk was an absolute nightmare. Im heartbroken i dont remember her name because i would happily name her. Everyone else was perfect. The fella helping me even said "i am so sorry, she is awful and makes me very nervous. I will probably fly asiana from now on just so i do not have to deal with her."
Ưu: "Never flew with EVA but timely take off and landing. Smooth flight. Kind crew members. I think everything is great because I did not expect a lot from this airlines."
Khuyết điểm: "I don't know much about Chinese food. Announcement was a bit hard to understand their accent."
Ưu: "Friendliness, comfy seats"
Khuyết điểm: "food,"
Khuyết điểm: "The seats are way too close to each other. I’m 5 foot four and my knees touched this front"
Ưu: "The crew was very friendly and fast help with passengers needs."
Khuyết điểm: "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
Ưu: "Good was excellent. Aircraft clean and comfortable"
Khuyết điểm: "Better movie selection would have been nice"
Ưu: "The cabin crew were nice."
Ưu: "Great food, clean bathrooms, courteous and efficient service. It was my first time flying with EVA Air and I would definitely choose them again."
Ưu: "Reasonable legroom in Economy. Friendly staff. Clean bathrooms."
Khuyết điểm: "Beer selection is terrible (eww - Heineken) Movie selection is very limited"
Ưu: "Flight attendants are very courteous and polite. Try to please everyone. They even clean bathrooms often. Food were great too."
Ưu: "Boarding was efficient and organized. Seats were standard but comfortable. Food lacked salt and flavor at times but the variety was good. Lots you watch and do on the in seat screens so I was never bored."
Khuyết điểm: "Food needs to come with salt and pepper I the side or soy and hot sauce packets."
Ưu: "Nice staff good movie selection good flight"
Ưu: "Without fail, every EVA flight crew is professional and kind the perfect combination for long flights."
Khuyết điểm: "The seats were too close to the rows in front and back."
Ưu: "I was in the air."
Khuyết điểm: "Boarding plane was a mess. People were stuffing their bags everywhere. They didn't bother zoning and the buses didn't let passengers off at the same time so people at the back of the plane were coming in far later than the front. It Telly held things up."
Ưu: "Timely flight, no delays."
Khuyết điểm: "There were no issues."
Ưu: "The flight crew was amazing. They were very kind and helpful"
Khuyết điểm: "I'd work on the in flight food"
Ưu: "Crew always pleasant service good. Seats comfortable"
Khuyết điểm: "All good"
Khuyết điểm: "Food made me sick for 5 days. Ruined my first week in Philippines, cost so much money because I couldn't leave my hotel."
Khuyết điểm: "Flight crew was unfriendly with myself and other passengers."
Ưu: "The service was fantastic, the food was great, the plane was in great shape, overall a great experience - I'd certainly fly again!"
Ưu: "relatively more spacious than other airlines"
Khuyết điểm: "seat itself not comfortable enough, hard seat; food can perhaps be improved"
Ưu: "Awesome flight...on time and good food.. customer service was excellent"
Khuyết điểm: "Bad bad bad I book 3 months ahead, they should put us in the front row seat instead so far to the back seat."
Ưu: "Very relaxed atmosphere with helpful attendants, great food (Asian vegetarian special meal. I also appreciate the lounge while waiting. Altogether the tops, in a totally different realm (i.e. postitive) from flying on US carriers."
Ưu: "I enjoyed the fact that they were organized professional and efficent"
Khuyết điểm: "My last flight was through United I will never fly with them again"
Khuyết điểm: "There was a weight limit for carry on bags that was not equally enforced among all flyers. I was told to transfer most of my items to my second bag during check in. Once I got to the gate I saw multiple people with extremely full bags that exceeded weight limit."
Khuyết điểm: "When covid don't exists"
Khuyết điểm: "The crew should speak up and wait for answers before moving quickly away with beverages. Seat cushions are hard and thin. movie selections are terrible and few. worst selection ever."
Khuyết điểm: "Food and service."
Khuyết điểm: "They should always have WiFi!"
Ưu: "The whole travel experience on Asiana is great from easy check in to great onboard crew, food and service."
Khuyết điểm: "Nothing"
Ưu: "Crew were kind and always checking on passengers."
Khuyết điểm: "Need more entertainment options."
Ưu: "Nice crew"
Khuyết điểm: "Nothing"
Ưu: "(Business class) Friendly, helpful crew. Very good food and a pretty comfortable and adjustable seat that was great for two passengers travelling together."
Khuyết điểm: "In flight entertainment system was a bit outdated."
Ưu: "Best flight I’ve ever been on!"
Khuyết điểm: "It had just snowed 20” in Seattle, so we had a short delay."
Khuyết điểm: "More subtitled movies in English."
Ưu: "Good leg room, nice food, and friendly professional staff."
Khuyết điểm: "Boarding process was chaotic."
Ưu: "They are accommodating and respectful"
Khuyết điểm: "Fair enough"
Ưu: "I'll give a more complete and less-biased review if I get it back!"
Ưu: "Excellent service"
Khuyết điểm: "Nothing"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Khuyết điểm: "one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time."
Ưu: "Great crew and food on-board"
Khuyết điểm: "Boarding process was disorganized"
Khuyết điểm: "That made me stay overnight in Korea."
Ưu: "The crew was great and the ammentities made me feel comfortable"
Khuyết điểm: "Limited entertainment"
Ưu: "We liked the service and food and had plenty of space since the flight was half empty."
Khuyết điểm: "Flight was 50 minutes late leaving Seattle because Asiana was waiting for a connecting flight. We still made our connection in Seoul so no problem."
Ưu: "The crew is great. Seats are more comfortable than other airlines. They feed you lots of food. They are my favorite airline."
Khuyết điểm: "Some planes don't have the foot rest. It makes a huge difference in comfort."
Ưu: "Same great staff"
Khuyết điểm: "Flight pulled away from gate and sat for nearly three hours. Bags did not make it onto flight. Seats suck."
Ưu: "Not much. Plane was almost on time."
Khuyết điểm: "Disgusting food, old plane with terrible seatback screens as well as movie selection."
Khuyết điểm: "Flight departed and arrived almost two hours late. Unacceptable especially since it wasn’t mechanical but waited for a connecting flight. Now I may not be able to get a ride out of the airport and back to my camp in time for curfew."
Khuyết điểm: "Food options terrible for Asian vegetarian"
Khuyết điểm: "Broke my luggage. Twice in a row."
Ưu: "The flight attendants were polite and very attentive!"
Khuyết điểm: "There was not any WiFi though it was advertised."
Khuyết điểm: "Flight was frigid."
Khuyết điểm: "Only one checked bag..most have two across the Pacific"
Ưu: "Checkin was easy and quick. Crew everywhere was mostly courteous. A ground crew in incheon even called my hotel to request my shuttle from his own cell phone! Excellent service, and they were all gracious and helpful till then end! There was some difficulty in coming communicating in English but still I feel we were treated well. Thank you Asiana!"
Khuyết điểm: "One thing I didn't like. My dad needed handicap assistance but he can walk, so we lined up to the side of the terminal where priority boarding will take place. As I saw crew members assisting and lining up wheelchaired passengers and approached one guy to tell him my dad needed wheelchair assistance, he dismissively looked at me and my dad and told me 'well if you want to sit on a wheelchair go sit on a wheelchair, and walked away assisting other passengers. that was so unhelpful! They were also very strict about weight AND size of carry on luggage, but inconsistently so though. With 2 kids and a handicapped dad, one of my cartons with a 'approved' tag was flagged at the gate and required to be checked in. As I didn't want any more hassle, I said yes so my daughter and I ended up with nonovernight clothes for our incheon stay."
Ưu: "Great meals and service."
Khuyết điểm: "Delayed boarding and landing by an hour. Missed connection."
Ưu: "The quality of food."
Khuyết điểm: "Boarding was confusing, not enough announcements."
Ưu: "Nice attendants"
Khuyết điểm: "No english subtitles"
Ưu: "The flight attenants beautifull"
Khuyết điểm: "English subtitles for movie collections"
Ưu: "Everything! Food, the seat, entertainment everything! I cannot ask for more. Plus points for the cabin crew of flight OZ271, they are the best! ❤️"
Khuyết điểm: "None"
Ưu: "Though not particularly personable, Flight attendants were generally efficient at their tasks. i.e. No mistakes with pre-arranged special meal requests."
Khuyết điểm: "1) The ground staff in SEA never said a single 'please' or 'thank you', let alone any eye contact or even a mere 'you're welcome' in response to my expressions of thanks; I was made to thoroughly feel like a mere transaction. Clearly, Asiana severely needs basic manner- training for its staff. (this isn't the 1st time I've experienced rudeness from Asiana staff, but I just ignored it & chucked it up to their tired busy working days.) 2) We sat on the tarmac for an hour, exactly. We departed 1 hour later than scheduled, despite a short connection, which they, themselves, scheduled into this flight! ..."
Khuyết điểm: "4 hour late :-( Unacceptable."
Ưu: "I like the access to charging my phone in the seat."
Khuyết điểm: "The food options were not very good this trip."
Khuyết điểm: "Sound didn't work on entertainment system And food was not good"
Ưu: "Stewards service"
Khuyết điểm: "Always delayed"
Ưu: "Great crew and great service"
Khuyết điểm: "Seating was very cramped"
Ưu: "Staff was great, didn't take anything from my unlocked bag."
Khuyết điểm: "When I picked up my checked luggage, one of the bags had been unlocked, and not relocked. Nothing was missing that I noticed. There was a slip inside from the tsa saying they searched it. I don't know who failed to lock it, but that's kinda concerning to me."
Khuyết điểm: "This flight was delayed because they sold their empty seats to other airlines and allowed for those people to make it. However, those who had connecting flights weren't able to make it and had to stay overnight in Korea. The next flight arrived 14 hours after the original scheduled flight"
Ưu: "I like flying Asiana! Clean, they have built in entertainment screens, and friendly staff."
Khuyết điểm: "The only thing I found confusing was I requested a Hindu vegetarian meal. For some reason, part of my meal had chicken... luckily, had dinner before boarding the plane so wasn't an issue."
Ưu: "The flight attendants were very nice and the on-board entertainment options were decent enough. I had the gluten free meal plan which was ok. The ladies were very organized and I got my meal before the rest of the plane."
Khuyết điểm: "The plane was delayed so our supposed hour and a half layover turned into a mad mad dash across the airport and through security, again. It would have been extremely helpful if they could have gotten the two handfuls of us passengers off before everyone else so we could get to our connecting flight with the same airliner..."