Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Seoul đến Đà Nẵng
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm | Tháng Sáu | Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 27%. |
---|---|---|
Mùa cao điểm | Tháng Một | Thời gian bay phổ biến nhất với mức giá tăng trung bình 21%. |
Giá trung bình cho khứ hồi | 5.987.344 ₫ | (giá trung bình cho 2 tuần qua) |
Giá tốt cho khứ hồi | 4.226.185 ₫ | trở xuống |
Giá tốt cho một chiều | 4.613.438 ₫ | trở xuống |
Hãng Hàng không Quốc gia Việt Nam đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Seoul đến Đà Nẵng. Hãy xác nhận chính sách ở trên trang web đặt chỗ.
Trung bình, một chuyến bay thẳng sẽ kéo dài 4h 40m, với tổng quãng đường bay là 3019 km.
Có 14 chuyến (bay thẳng) giữa Seoul và Đà Nẵng mỗi tuần, trung bình mỗi ngày có 2 chuyến.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Nhiều hãng bay (3.152.324 ₫) và HK Express (4.670.962 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở Nhiều hãng bay (7.271.054 ₫) và Jin Air (7.524.160 ₫).
Hãng Hàng không Quốc gia Việt Nam (2 lần mỗi ngày) là hãng thường bay nhất trên đường bay này.
Từ Seoul đến Đà Nẵng, Thứ Tư là ngày có giá vé trung bình rẻ nhất và Thứ Sáu là ngày có giá vé đắt nhất. Để bay từ Đà Nẵng về đến Seoul , ưu đãi lớn nhất thường được tìm thấy vào Thứ Hai, và Thứ Năm là ngày có vé đắt nhất.
Khi bay ra khỏi Seoul bạn sẽ sử dụng Seoul Tất cả sân bay, thường được nhắc đến với tên gọi Sân bay Seoul. Bạn sẽ hạ cánh tại Đà Nẵng, còn được gọi là Sân bay Đà Nẵng.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Seoul đến Đà Nẵng.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Đà Nẵng từ Seoul có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Đà Nẵng với một hãng bay và chiều về bay đến Seoul với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Đà Nẵng từ Seoul tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew is attentive to our needs"
Khuyết điểm: "NA"
Ưu: "Comfort n clean"
Ưu: "Crew was friendly. Seafood pasta was good."
Khuyết điểm: "I wish all airlines have a foot rest."
Ưu: "Excellent service, made a very long flight very pleasant and enjoyable."
Khuyết điểm: "Old plane. Technology didn't work"
Ưu: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Ưu: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ưu: "The seats were comfortable and the staff was very attendant!"
Khuyết điểm: "No complaints"
Ưu: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Ưu: "Very comfortable. best airline I flew on overall and was first time ."
Khuyết điểm: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Khuyết điểm: "1 hour delay of departure"
Ưu: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Khuyết điểm: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ưu: "Entertainment"
Khuyết điểm: "Way too cold"
Ưu: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Khuyết điểm: "Absolutely no complaints"
Ưu: "everything good"
Khuyết điểm: "need new toilet"
Ưu: "In flight entertainment systems"
Khuyết điểm: "I had beef with mashed potatoes but I found the beef was quite tough."
Ưu: "All of services, food, Language, clean air even so beautiful ~~"
Khuyết điểm: "So nice and beautiful wearing also food is very good"
Ưu: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Khuyết điểm: "None"
Ưu: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Ưu: "It was good"
Khuyết điểm: "Nothing"
Ưu: "Crew members were very friendly n helpful."
Ưu: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Khuyết điểm: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Ưu: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ưu: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Khuyết điểm: "Nothing! Best daytime flight to europe! And home before midnight"
Ưu: "Excellent"
Khuyết điểm: "All good"
Ưu: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Khuyết điểm: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Ưu: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
Ưu: "Everything great personnel"
Khuyết điểm: "The crew was rude when asking me to window shed."
Ưu: "The entrainment was amazing!"
Khuyết điểm: "Seats were a little cramped"
Ưu: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ưu: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Khuyết điểm: "Don't change anything!"
Ưu: "Not much turbulence"
Ưu: "Crew was very friendly and good service."
Khuyết điểm: "Crew could have asked the passengers whether they need snacks in between."
Ưu: "Overall just a really great experience."
Khuyết điểm: "Nothing negative to report."
Ưu: "Safety, Friendlyness, Seats, Entertainment"
Ưu: "Personal TV"
Ưu: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Khuyết điểm: "Clean bathroom trash more often"
Ưu: "Ice cream for snack? Heck YES. Variety of meals to choose from (i got hindu meal)"
Khuyết điểm: "On the way to Korea, a stewardess keep taking my water away thinking i was done with it. It was very nice of her she tries to take trashes away, but it wasn't trash for me."
Ưu: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Khuyết điểm: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Ưu: "got us there, efficient and effective crew."
Ưu: "None"
Khuyết điểm: "All"
Ưu: "Great food!!"
Ưu: "Airline was great"
Khuyết điểm: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Ưu: "Crew and entertainment"
Khuyết điểm: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"
Ưu: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Khuyết điểm: "My husband reacted to the spicy beef/rice dish served for breakfast."
Khuyết điểm: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."
Ưu: "Crew professionalism"
Khuyết điểm: "No"
Ưu: "Smooth flight"
Ưu: "Great"
Khuyết điểm: "Very tiny seats, tough for a westerner."
Khuyết điểm: "No entertainment, no place to plug in devices, extremely uncomfortable. The worst part was the Dixie cup of water served. Really?!? A bottle or larger cup would have broke the bank? Was so thirsty by the time we landed even though I had the attendants bring me water three times."
Ưu: "Got upgraded to first class, there wasn’t any TVs but it was only an hour long flight. Staff was also really nice"
Khuyết điểm: "Magazines or tv."
Khuyết điểm: "Bad ticketing system. Too narrow seat position. Crews are using too strong perfume. Bad altitude changing. Overally it was worst experience in my life."
Ưu: "Good value for the money. Flight crew was young and exuberant, very willing to make the passengers journey as comfy as possible. Surprised an inflight meal and two checked bags were included in my fare. Other international carriers would have charged extra! Hope this Korean Air economy carrier sticks around. Hope to fly them again!"
Khuyết điểm: "The plane was on the old side with worn seat cushions. Not the most comfy for long haul flights. No pillows, blankets or inflight entertainment. Do bring your own blanket or jacket and do not forget the snacks!"
Ưu: "Food was good quality and good portion for the duration of the flight."
Khuyết điểm: "Seat were smaller than Korean air everything else feels like any other budget airline"
Ưu: "Wide leg room, nice customer service and most importantly being able to check in baggages up to 15kg for free!!!"
Khuyết điểm: "Nothing"
Khuyết điểm: "Bad service"
Khuyết điểm: "We were delayed three hours"
Ưu: "Service and crew"
Khuyết điểm: "It was a older plane with very little legroom. I’m 5’7”"
Ưu: "ちゃんと時間通りの運行がなされました"
Khuyết điểm: "機内がもっと快適に過ごせるように努力してもらいたい"
Ưu: "We were actually on Korean Air, not Jin Air due to our change in schedule. Korean Air staff in Hanoi were truly excellent. They even followed thru so that staff in Seoul assisted us with our connection. We were very impressed. Korean Air's flight attendants have always been professional and courteous. The level of service is superior to most airlines we've used."
Khuyết điểm: "Absolutely nothing."
Ưu: "None"
Khuyết điểm: "Ancient plane! It still has ashtray!"
Khuyết điểm: "Please indicate in bold print which airline you check in with if two or more are listed! Due to the ambiguity on our reservation we nearly missed our flight. Many other passengers on this flight had the same problem."
Khuyết điểm: "The flight was suppose to be a direct flight but we end up stoping at Hongkong. We were on the plane for over 12 hours instead of 5 hours and 20 mins."
Khuyết điểm: "I was just put on whatever seat was available."
Ưu: "the trip with Jin air from Clark was good, the trip from Inchon was good"
Ưu: "Great flight, good service"
Khuyết điểm: "It was all fine."
Ưu: "This was a codeshare with JinAir. The staff was friendly and helpful. The plane was small, but thankfully there were plenty of open seats so it felt spacious."
Ưu: "It was okay!"
Khuyết điểm: "The connecting flight was a little confusing, most of us don't know what's going on or where to get the boarding pass."
Ưu: "It's what you expect from a budget airline. Was actually happy they had food."
Khuyết điểm: "The food was not good at all. The seats were uncomfortable. There is no entertainment."
Ưu: "Comfortable seats."
Ưu: "Good for a short hop from Korea to Japan"
Ưu: "I paid for Korean air tickets only to realize I got cheap flight on Jin air. I puposely paid more for a real airline. Not some tiny seat budget airline that can't even serve a proper meal. This is the last time I buy on kayak!"
Khuyết điểm: "EVERYTHING"
Ưu: "The crew were so accommodating"
Khuyết điểm: "No entertainment and the food is few and no other choice for free drinks"
Khuyết điểm: "Delay from Japan to Korea 7 hours."
Ưu: "Thy got us there (an hour late)."
Khuyết điểm: "Poor food. Soda is extra charge. Flight crew was in bluejeans. Boarding passes only available at the airport at the time of the flight. No legroom."
Khuyết điểm: "Very tight on legroom."
Khuyết điểm: "No TV"
Khuyết điểm: "I could only check-in 2 hours before hand and that annoyed me because it's very stressful to check-in that close to departure and get through security and customs. I was especially upset that I booked my flight with Korean Air and didn't find out it was actually with Jin Air and I could could not check in with Korean Air."
Ưu: "price"
Khuyết điểm: "cramoed"
Khuyết điểm: "It was quite late"
Ưu: "It was awesome"
Ưu: "IT was ok"
Ưu: "The only positive about this flight was the cleanliness of the aircraft."
Khuyết điểm: "Flight attendants are dismissive of their non korean passengers. Flight was late in departing from Angeles."
Ưu: "Friendly staff. Good snack!"
Khuyết điểm: "The flight was delayed due to weather almost missed my connecting flight to New York but the crew was helpful. Really appreciate the flight attendants help.lo"
Ưu: "Got me there on time."
Khuyết điểm: "Tight fit, no food o entertainment unless purchased on aord."
Ưu: "Crew was social and friendly. Great job on a long flight."
Ưu: "Friendly service from the crew"
Khuyết điểm: "Seats were small with no leg room"
Ưu: "when I tried to to make changes to my trip they asked me for three hundred and fifty Dollars so I called Korean air changes were made at NO EXTRA charge"
Khuyết điểm: "Korean airlines ignored my wife's request for a wheel chair. She explained that she was a diabetic and was feeling dizzy. They did allow her access to a short cut through the terminals; however she had collapsed, broke her watch, cover to the cell phone, injured both legs and right arm. She kept yelling for help and no one arrived, she managed while in intense pain to get up make her flight. When she arrived in Bangkok she went immediately to the Emergency Room and received treatment. I am appalled at the indifference of the members of the boarding crew that didn't offer assistance to my wife."
Ưu: "No entertainment on the flight at all, food was ok. Lucky that I got bump to prestige otherwise I will have comment on seat as well"
Khuyết điểm: "Delayed for over 2 hours Staff not accomodating Staff dressed unprofessionally"
Ưu: "I would not use Gin Air in the future. Will stay with Koran Air."
Khuyết điểm: "Nothing was good about the flight. Sub standard . Transfer was not good either."
Khuyết điểm: "Almost everything. Jin boarding system is suck. They can't give me the boarding pass for the transit flight and they don't know what should I do when I am going transit. This is even more frustrating when the flight is delayed and you have 1 hour of international flight transiting. Food is cool and tasteless. I won't fly with Jin air ever again. I would say that after all these years of at least 70000 miles of air traveling. This is the WORSE of my experience."
Khuyết điểm: "No movies, one small snack, this was a 6 hour flight"
Ưu: "I am a frequent flyer internationally and domestically in the USA, and flown multiple airlines but have never ever felt offended by a flight crew until my return flight to the US from Clark airport in the Philippines scheduled to depart on 1-13-2016 at 11:55pm. The cabin flight stewardess in her navy blue top and jeans asked me to sit down when she saw me standing at the front of the plane while the plane was cruising. There was no turbulence at that time, the seat belt sign was off and the captain did not announce a need to stay seated with the seat belt on. I explained that my back and left leg hurts so I needed to stretch, shake it off and stand. She insisted that I sit for my safety. I did not argue because I did not want to cause trouble. Then I asked her for the toilet which was behind her, hidden as she keeps the curtain pulled around the toilet and galley. She directed me to the tail of the plane when I am seated at #28B at first row at the front of the plane, 4-5 steps away from me. She kept still, standing in front of the toilet until I walked away to the back of the plane. Again, I did not complain nor argue. I thought to myself that maybe the front toilet if off limits to passengers. Then later when I returned to my seat, I watched all other passengers who appear of her same race and talked same language as hers, pull the curtain covering the toilet and galley, use the toilet and get drinks from her freely. I felt very offended that I was not allowed to use this toilet as every one else have and did not receive the same friendly service as those passengers. I wanted to keep to myself about this but I realized I was treated unequally. So I told her that I was offended that she directed me to the back of the plane to use the toilet while everyone else used the front of the plane toilet. I also told her I felt I was not treated equally and felt very hurt. She kept apologizing after I explained how I feel but her apology does not take away the fact that I was treated differently and unequally. I advised her that she should not treat her passengers as if we are ignorant of flying, of our rights and of flying etiquette. She kept apologizing every time she passes by me throughout the flight but this did not ease my feelings at all. This was the last blow to my dissatisfaction with this trip beginning with the 2-hour flight delay. With many other airlines flying to Clark airport in the Philippines, I choose not to fly Jin Air again. In fact, I already booked with another airline today for my next trip with my family in 6 months for a wedding. I will not recommend Jin Air to everyone I know."
Khuyết điểm: "The flight stewardess was very offensive. I am a frequent flyer internationally and domestically in the USA, and flown multiple airlines but have never ever felt offended by a flight crew until my return flight to the US from Clark airport in the Philippines scheduled to depart on 1-13-2016 at 11:55pm. The cabin flight stewardess in her navy blue top and jeans asked me to sit down when she saw me standing at the front of the plane while the plane was cruising. There was no turbulence at that time, the seat belt sign was off and the captain did not announce a need to stay seated with the seat belt on. I explained that my back and left leg hurts so I needed to stretch, shake it off and stand. She insisted that I sit for my safety. I did not argue because I did not want to cause trouble. Then I asked her for the toilet which was behind her, hidden as she keeps the curtain pulled around the toilet and galley. She directed me to the tail of the plane when I am seated at #28B at first row at the front of the plane, 4-5 steps away from me. She kept still, standing in front of the toilet until I walked away to the back of the plane. Again, I did not complain nor argue. I thought to myself that maybe the front toilet if off limits to passengers. Then later when I returned to my seat, I watched all other passengers who appear of her same race and talked same language as hers, pull the curtain covering the toilet and galley, use the toilet and get drinks from her freely. I felt very offended that I was not allowed to use this toilet as every one else have and did not receive the same friendly service as those passengers. I wanted to keep to myself about this but I realized I was treated unequally. So I told her that I was offended that she directed me to the back of the plane to use the toilet while everyone else used the front of the plane toilet. I also told her I felt I was not treated equally and felt very hurt. She kept apologizing after I explained how I feel but her apology does not take away the fact that I was treated differently and unequally. I advised her that she should not treat her passengers as if we are ignorant of flying, of our rights and of flying etiquette. She kept apologizing every time she passes by me throughout the flight but this did not ease my feelings at all. This was the last blow to my dissatisfaction with this trip beginning with the 2-hour flight delay. With many other airlines flying to Clark airport in the Philippines, I choose not to fly Jin Air again. In fact, I already booked with another airline today for my next trip with my family in 6 months for a wedding. I will not recommend Jin Air to everyone I know."
Khuyết điểm: "We should have been allowed to sit near our family (wives). There was empty row but they wanted to charge us to move up. Ridiculous!!"
Ưu: "Check in staff was friendly and helpful"
Khuyết điểm: "Refused to serve me food when I woke up."
Ưu: "Absolutely nothing"
Khuyết điểm: "The flight took forever to land. Pilot said prepare for descent and we stayed in the air for another forty minutes. The air smelled awful. One of the worst flights I’ve ever taken."
Ưu: "I was able to purchase extended seat room for a reasonable price."
Khuyết điểm: "No free drinks or entertainment or anything to help pass the flight time."
Khuyết điểm: "Staff at check-in counter were not helpful. They were there and they weren't. We were there at the front while two of the counters were ready but didn't call us up. They were chatting with each other instead. We I asked them are they ready to work, she ask me where was I heading. What is the difference?"
Ưu: "Comfortable seat in emergency exit row!!"
Ưu: "HK Express compensated for delay"
Khuyết điểm: "Punctuality"
Khuyết điểm: "Fight was delayed 2 hours"
Khuyết điểm: "Terrible attitude from the staff"
Khuyết điểm: "Sat on runway 2 hours and then bags delayed 1 hour"
Khuyết điểm: "They didn’t offer any thing to drink, complimentary"
Ưu: "Price was good and HK to Tokyo times were good"
Khuyết điểm: "No entertainment on 5 hour flight"
Ưu: "Good price to go HK to Tokyo"
Khuyết điểm: "Flight attendant woke up a baby to tell passenger something and then baby cried for next hour No water unless you pay for it"
Ưu: "The crew was very nice, seats comfortable and the airline seemed well run for a discount carrier."
Ưu: "Easy flight, nice crew"
Khuyết điểm: "Budget airline. Have to buy drinks. Space between seats is tight. Spend the money for the seat with more leg room if you are average height or taller"
Khuyết điểm: "IS THIS A WAY TO RUN AN AIRLINE? WHAT A BLANKING JOKE! People should notify Ralph Nader & PUT in a LAW or a LEGAL INSTRUMENT that MANDATES compensation to “We the People”, the consumers, the citizens, the customers, man. IF a flight leaves 1-15 minutes late = okay BUT IF a flight leaves > than"
Ưu: "The web specials for prices"
Khuyết điểm: "At least provide water to guests."
Ưu: "I wasn’t able to get the flight and the booking agent never amended this despite 2 weeks of emails and phone calls"
Khuyết điểm: "Lastminute.com could have answered my emails"
Ưu: "Low budget and efficient"
Ưu: "Service was fine. Charged 50 usd for 21kg checked baggage. Food and beverage was not complimentary during flight."
Khuyết điểm: "Fine experience. Stuck next to obese traveler that forced me to lean into the aisle. My bad luck, not the airlines fault."
Ưu: "I just want a seat in a high season!!!!!!!!!!"
Ưu: "Friendly crew and very organized"
Khuyết điểm: "Wish we didn’t have to buy water and entertainment lacked for a flight this long."
Khuyết điểm: "Made me do a ticket change because I used the first initial and not the full name for my middle name. Been flying 30 years and this is the first time I have had a problem. Won't take these bargain airlines again. It was my first time taking one. Same with my 6 year old's ticket as well."
Ưu: "Everything"
Khuyết điểm: "Nothiing"
Ưu: "Price was good."
Khuyết điểm: "Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in."
Khuyết điểm: "Although it was one e-ticket, I was surprised that HK express could not forward my luggage to my final destination. This almost caused me to miss my connection and caused me to pay twice for my extra luggage (which accumulated to a significant amount)"
Ưu: "Easy boarding, and slept the flight."
Khuyết điểm: "It was the hidden prices after booking that ticked me off. Charged for seat after paying airfare, charged for any checked baggage, no in flight service without charge, and you arrive so late to HK you have to Bus or Taxi in. Not worth it."
Ưu: "It was a short flight."
Khuyết điểm: "Tried to save by booking a different carrier. When it can time to check in... I was charged for my seat, charged for a carry-on weighing more than 7kg and forced to check, chose not to pay for a meal, pay for a drink... so many hidden fees. Ended up not saving at all. No savings, no miles, no perks. Will always use an aliance (UA, Asiana, etc) or SkyTeam (Delta, Korean Air) from now on. I at least get my money’s worth."
Ưu: "I love when they have great deals on airfare. The late night flight works well for me."
Khuyết điểm: "Wish the air cooler was stronger and that water was served during the trip."
Khuyết điểm: "Budge airline, uncomfortable seats"
Ưu: "Not much"
Khuyết điểm: "Crew, plane, food wasn’t complementary and if you want to buy it you will be very disappointed."
Ưu: "On time"
Ưu: "Price is good"
Khuyết điểm: "No entertainment, no water"
Ưu: "I'm glad it was only a three hour flight"
Khuyết điểm: "I connected from a Cathay Dragon flight onto an HK Express flight to Jeju. At the transfer desk, the ground agent told me I would have to leave and reenter the restricted area despite having no checked luggage. Knowing it can't be right, I checked in on my phone and went through the normal transfer process in HKIA. It was a 0215 flight from the midfield concourse. The last automated passenger carrier left at 0100. After which, passengers would have to rely on sporadic bus services. The captain announced 'cabin crew, prepare for landing' 45 minutes before landing. That woke everyone up and it was not ideal. All the flights I have been on announced landing when the plane was at base leg."
Ưu: "Cheap service out of Hong Kong"
Khuyết điểm: "Lack of seat pitch"
Khuyết điểm: "Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience."
Ưu: "The airport had an emergency shut down and we didn’t get notification about it. When we showed up in airport, the only accommodation was 250 Thai bhat Burger King vouchers that it’s not even enough to buy a drink after getting a burger."
Ưu: "Great job"
Khuyết điểm: "Small seats"
Ưu: "Professional staff"
Khuyết điểm: "n/a"
Ưu: "Comfort"
Khuyết điểm: "I did not like that there was no food or snacks given for the flight. Also did not like I had to pay for a drink of water."
Ưu: "Quick flight between HK & DaNang on time both directions. Convenient flight schedule. Smooth flight. Crew was friendly."
Khuyết điểm: "Had to purchase food, beverages but wasn’t really necessary due to short duration of flight"
Ưu: "Flight departed on tme and arrived on time"
Khuyết điểm: "None"
Khuyết điểm: "got sick from food"
Khuyết điểm: "Could not contact service team even Hong Kong office. They just sent email to let us know the delay, but nothing at all"
Khuyết điểm: "Seats were very very uncomfortable"
Khuyết điểm: "The light was delayed and we arrived in Chiang Mai at 11pm. We got penalty of late rental car pick up. And our hotel is a yoga resort so it a far in the mountain. We arrived at the resort at 2am and we had to wake everybody up and the driving was dangerous without street lights."
Ưu: "Cheap but on time"
Khuyết điểm: "Too much promotion message"
Ưu: "We landed safely and the crew were polite"
Khuyết điểm: "Late on the way to Da Nang and very late on the way back (flight back to HK was a Hong Kong Express plane). Budget airlines are just not worth it at HKIA - your flights lands and takes off so far from the terminal, you are transferred by bus! No in flight entertainment- although not an issue on such a short flight."
Ưu: "Nothing"
Khuyết điểm: "The flights was canceled till now no refund"
Khuyết điểm: "The wait for baggage was ridiculious! The searing was for 1&1/2 meter tall people!"
Ưu: "N/A"
Khuyết điểm: "Get more Customer Services training for the better and for the next level of international services provider...."
Ưu: "The food is good. Air crew is nice."
Khuyết điểm: "Worth for money we paid"
Ưu: "Nothing"
Khuyết điểm: "Boarding on time instead of delay twice"
Ưu: "The crew was very nice and helpful, comfortable seats and the airline seemed well run for a discount carrier."
Khuyết điểm: "Getting to and from the plane, they use a bus and only had one bus so we was packed in like cattle on a truck"
Khuyết điểm: "Airport reception is inexperience, could provide us the info we need. Luggage charging 2 for 70kg which is retarded. If you pay online or declare online it gives you discount, unfortunately that doesn’t work on visitors. The check innprocuedure was ineffective and waste lots of time"
Ưu: "Fast and efficient and low cost budget"
Khuyết điểm: "No free water on a 5 hour flight. Poor choice of snacks to purchase. No leg room. Chaotic at boarding time. Expensive for the service"
Khuyết điểm: "Delays with no explanation or expected timing"
Khuyết điểm: "Baggage policy ridiculous. I was prepared bc I’d heard about the 7g rule but still had me running around almost missing the flight to pay the fee at a different location than the check in desk. The other location had staff on a break. Then no one else at the check in wanted to accept payment so that I could move on to boarding. Staff not friendly about the whole process."
Khuyết điểm: "No online check-in. Flight was late. No legroom."
Khuyết điểm: "Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all."
Ưu: "Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room."
Khuyết điểm: "Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!"
Ưu: "Nothing"
Khuyết điểm: "Confort"
Khuyết điểm: "Took 2 flights with this airline and both flights were delayed! Will never fly with this airline again!!!"
Ưu: "Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either."
Khuyết điểm: "VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: "On time", then "Boarding" when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as "Landed", when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time."
Ưu: "Flights were on time and worked well for us. Flight attendants were helpful"
Khuyết điểm: "The charges for each checked bag were annoying. We are a family of three and traveling with a 26 Kg kid but paying full price for our seats. With one checked bag the additional 4 Kg in the bag resulting in an upcharge seems foolish. Other passengers weighing 4 times as much pay the same ticket price as our smaller lighter weigh child."
Ưu: "Was on time and cheap."
Khuyết điểm: "I received a text saying the departure time was delayed 5 hours but that was not true. Don't know where or why the text."
Ưu: "Nothing"
Ưu: "The plane got me to my destination"
Khuyết điểm: "1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date"
Ưu: "Relatively cheap but you get what you pay for."
Khuyết điểm: "They are super strict with the luggage, and you have to go through multiple steps. Operations are poor. Flight was delayed."
Ưu: "I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start."
Khuyết điểm: "Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it."
Ưu: "Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website"
Ưu: "Nothing"
Khuyết điểm: "No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I'll only fly Vietnam Airlines in the future."
Ưu: "Nothing too special to say here. One nice thing was that the lady that checked us in let us carry-on our overweight bags."
Khuyết điểm: "I wish they had in-flight entertainment, but it's not that big of a deal."
Ưu: "Cheap flights but u get what u pay for"
Khuyết điểm: "2 delays of 10hrs"
Khuyết điểm: "Attendants gave the first three rows drinks, but didn't give the rest of the passengers anything."
Khuyết điểm: "I don't like how the lineup was at check in. You go the counter to check in. Then go to another counter to limeuo again to pay for your bags. Then lineup again for checking in. Very frustrating and confusing. Flight was almost three hours delayed and they refused to change to earlier flight. Service was poor and staff spoke very limited English. Will try to avoid this airline in future. Not a great first time experience."
Khuyết điểm: "This airline was impossible to get in touch with. THey we're not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print."
Ưu: "Good value, and the planes were on time (We took a couple of VietJet flights). Staff was courteous and friendly.Inexpensive! Free bag."
Khuyết điểm: "Somewhat arbitrary rules about how much your carry on can weigh. I don't really get why this makes much of a difference anyway, as the bag will be on the plane anyway."
Khuyết điểm: "Really annoying to have to pay excess luggage fee when starting a long journey, being allowed only 15k and the first thing that happens is that You have to leave Your check in country to go and pay for having 3kg extra. Badly earned money spent all time in line hating the airline for this stupidity - 20 kg's is a very normal allowance - get back to standard!"
Ưu: "Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours"
Khuyết điểm: "Caroline is wonderful once the plane is able to get into the air"
Ưu: "nothing"
Khuyết điểm: "many delays, no associates anywhere in the terminal to address any issues even though they say repeatedly to see an agent if you have questions, horrible airline that does not deliver the service that is paid for"
Khuyết điểm: "I was on an International flights, 3.5 hours. Their website didn't mention any additional fees for check-in luggage, I didn't expect that as most airlines don't charge extra fees on international routes, how surprised was I when at the check-in counter I was ask to pay $36 for my 10kg backpack. I feel I was scammed."
Ưu: "Not much"
Khuyết điểm: "Bus instead of ramp boarding. No food or drinks provided. The carts raced by us and did not stop to ask if we wanted a purchase. No leg room in seats."
Ưu: "Nothing"
Khuyết điểm: "Have an error in system. I can't join the flight"
Ưu: "Reservations were relatively easy to make on line and relatively easy to purchase on-line."
Khuyết điểm: "Purchasing tickets this way can result in a lot of confusion upon arriving at the Airport. Without any documents that the Check-in Counter can use to process Check-in, the traveller will find out that a visit is required to a separate desk to obtain your reservation number scribbled on a scrap of paper to take back to the Check-in Counter (after waiting on line there again) so that the agent can find your record and proceed with check-in. This two step process is confusing and not immediately obvious to even the seasoned International traveller. Good thing I'm not easily flustered!"
Ưu: "Clean, efficient, new aircraft, very good value"
Ưu: "Schedule and price were reasonable."
Khuyết điểm: "Extremely noisy announcements, much louder than necessary. Poor boarding information. Incorrect gate info and poor messaging."
Ưu: "Cheap fares"
Khuyết điểm: "Late. Terrible boarding process, agents showed up 15 minutes prior to scheduled departure time, and then put a final boarding call on the message board everyone had a lineup in a long line and no rows called just first come first serve. Male flight attendants were rude."
Ưu: "Staff onboard friendly"
Khuyết điểm: "Flight check very slow"
Khuyết điểm: "Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we're told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we'd booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up."
Ưu: "Fluent English, comfortable and ample seat space"
Khuyết điểm: "2 things: 1) I've traveled dozens of airlines with the same carryon backpack. The ticket agent required me to weigh my bag and since it was greater than 7kg said I'd have to check it. 2) Flight crew was running late which is entirely understandable. BUT rather than let the 200+ passengers know what was happening the gate agents said nothing."
Ưu: "Please be aware they can change flight times earlier without communicating"
Ưu: "Doing its job to fly you on time with good schedule. For less than 1 hour flight that's all you need"
Khuyết điểm: "#Delayed for about three-quarters of an hour. #Cramped seating. #Coffee unpleasant. #Male crew abrupt."
Khuyết điểm: "It was delayed over 1 hour. it was many times since i've used."
Ưu: "We were very pleased with VietJet Air. Check in went smoothly. Our bags arrived quickly after landing. Good start for the next leg of our journey."
Ưu: "Everything was good"
Khuyết điểm: "Just 20 minutes late"
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