Going to India from Houston flight delay 2.5 hr Tight connection 2 hr at Doha to Chennai. But the crew waited for the US passengers. International flight both ways drinks are restricted / limited. Whiskey they give only one shot. Sour throat and cough little more could have been better. Totally they limit on hot drinks.
Everything was wonderful!
Everything is good and will manage
Ưu: "Yes the crew was amazing and food was good"
Khuyết điểm: "Rest area could had been better"
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Ưu: "The crew was very friendly."
Khuyết điểm: "Seats can get better."
Khuyết điểm: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Khuyết điểm: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."
Ưu: "Friendly Crew, good entertainment possibilites."
Khuyết điểm: "Everything has a plastic holding purse."
Ưu: "wanted an isle seat because of back issues and was arranged without any hassle."
Khuyết điểm: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Khuyết điểm: "The new Q suites in business are GREAT!"
Khuyết điểm: "We requested the wheelchair but it wasn’t provided"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Staff was courteous"
Khuyết điểm: "My meal preference was not available."
Ưu: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Khuyết điểm: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Ưu: "good crew"
Khuyết điểm: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Ưu: "Faultless as per usual QA flights"
Khuyết điểm: "Nothing"
Khuyết điểm: "USB port was not working."
Ưu: "Very nice staff."
Khuyết điểm: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."
Khuyết điểm: "They cancelled my trip"
Ưu: "very courteous flight crew"
Khuyết điểm: "baggage took along time to come business class luggage came after economy"
Ưu: "QA is really a five starts company , and I enjoy the trip always with qatar airways"
Khuyết điểm: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."
Ưu: "Quality food and hospitality"
Khuyết điểm: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Khuyết điểm: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Khuyết điểm: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Ưu: "its a five stars trip in its services"
Ưu: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Ưu: "Easy boarding. Courteous, helpful and professional crew members."
Khuyết điểm: "No internet service on long international flight."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Khuyết điểm: "Boarding in Qatar was a bit disorganised."
Ưu: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Khuyết điểm: "Attention to special needs"
Khuyết điểm: "delayed flight"
Khuyết điểm: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"
Ưu: "Exceptional Service Great Food New Planes Overall excellent"
Khuyết điểm: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
Ưu: "Absolutely nothing!!!!!"
Khuyết điểm: "Again, our flight was cancelled without notification!!!!!"
Khuyết điểm: "Terrible. Awful. Could not possibly recommend this airline to anyone."
Ưu: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Khuyết điểm: "I didn't have any issues on this flight. Everything was great for me."
Ưu: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Khuyết điểm: "Be more clear when explaining charges and fees including taxes"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
In the leg from Istanbul to Georgia the gate was a bit strange and felt chaotic…. In the plane it was choppy but the male steward was yelling! Could have been more gentle but he seemed stressed. Food great both legs and from Chicago to Istanbul very pleasant and oartularky nice people working on the plane$
Ưu: "Great service! Very safe flight!"
Khuyết điểm: "Warmer food, maybe... but safety was great."
Ưu: "Professional service. (Overall)"
Khuyết điểm: "1.No punishment for smiling. 2.Giving the bread with clippers is great, But not enough: not if the passengers Didn’t wash their hands. 3.Operating the seats (2 buttons)may Not be the easiest thing to do."
Ưu: "The service was excellent. They are very helpful and friendly."
Khuyết điểm: "Maybe refresh the plan in the near future. Other then that it was very enjoyable trip."
Khuyết điểm: "Food"
Ưu: "Cheap flight. 2 bags allowance. Despite mess with delay flight and cancelation baggage arrived with me."
Khuyết điểm: "Delay was 1.5 hour. No weather condition just their internal problems. Missed connection in Istanbul. 5 hours waiting . The worst airport i know . No benches to sit or regular waiting areas. Terrible food. Choice fish or pasta... no meat."
Ưu: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
Khuyết điểm: "The stewardess actually I insisted that I do NOT recline my chair during the flight. The chairs are already too small. The person behind me didn’t have any room so I had to place it in the upright position. They ran out of chicken on both flights too"
Ưu: "Absolutely everything. Food and hot towels!!! Changing reservations after missed flight very easy."
Khuyết điểm: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Ưu: "Lot of empty spaces"
Khuyết điểm: "Lot of rubbish on the plane"
Khuyết điểm: "Boarding was terrible, flight was late, no communication from the crew. Captain barely spoke English"
Ưu: "The check in was with a smile and a good service"
Khuyết điểm: "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
Ưu: "Friendly checking in staff. Easy to us and good variety movies."
Khuyết điểm: "Short leg-room, squeezed chairs, air stewards too busy to remember to follow up requests, Less than enough choice for non-cheese food-type. Less than clear English command."
Khuyết điểm: "They didnt load a special meal (child) that I had requested for my two year old. Luckily we had packed extra food. They returned that car seat all wet at SFO. Didn't even have the decency to put a plastic cover on it. Overall I found the crew lacking any warmth and the service was mediocre at best. The food was below average. Overall highly disappointed. I had assumed that Turkish would be like it's other middle Eastern airlines line Emirates or Qutar but they are not. I would take my business elsewhere"
Ưu: "Crew was very helpful!"
Khuyết điểm: "We didn't get anywhere cause we didnt have visas."
Ưu: "Great staff on board!"
Ưu: "Flight was supper comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Khuyết điểm: "Very noisy plain . I could hear the air sounds only the bad thing was bothering me"
Ưu: "The Entertainment system was best I have seen."
Khuyết điểm: "Flight attendants had crappy attitude, hardly spoke English, spilled a drink on my lap and only managed a sorry when I spoke up."
Ưu: "We weren't seated together at first but they helped once we were on the plane"
Khuyết điểm: "Lost my luggage"
Ưu: "The cabin crew were awesome."
Khuyết điểm: "My trip from Houston to Istanbul was awesome and smooth."
Ưu: "The staff are friendly the food is great and their are lots of options, there is nothing to buy, everything is included in your ticket price (entertainment, games, movies, food, snacks, drinks, including alcohol) as well as a complementary travel bag with a sleeping eye mask, slippers and toothbrush and toothpaste. I couldn't be happier. I will seek out Turkish Airlines now every time I fly!"
Khuyết điểm: "nothing, it was the best flying experience I have ever had!"
Ưu: "Great crew! So efficient and friendly. I understand why it is, but security was over the top. Cabin was a big cramped. Super food offerings!"
Khuyết điểm: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."
Khuyết điểm: "Would not refund my ticket or make changes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. They kept my money and robbed me."
Ưu: "Entertainment was good."
Khuyết điểm: "Crew could be nicer and smile more often to the passenger."
Ưu: "Exceptionally nice crew, outstanding amenities, best food I've ever had on an airplane. I especially liked having the option of traditional Turkish fare."
Khuyết điểm: "The boarding process could have been more organized. I had a business class ticket and could not find the priority boarding line. The first ground crew member I asked was abrupt and sent me to the back of the long line. I caught the attention of a different crew member and he motioned me to the front of the line--it was a little awkward saying "excuse me" to each person that I passed. (I am not used to being a priority passenger!) Once my documents were cleared and my carry-on was inspected at the gate, it was not clear whether to take a seat or to go somewhere else."
Ưu: "Good food. I would say there is scope for improvement on wines"
Khuyết điểm: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."
Khuyết điểm: "Flight was cancelled and I haven't been informed about it AT ALL, only when I arrived to the airport. At the Turkish desk, they didn't manage to book me on another flight, so I had to purchase extra two tickets for approx. $600 from two different airline companies. BAD! BAD! BAD! From both Kayak and Turkshit airlines!"
Khuyết điểm: "Notthing"
Ưu: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
Khuyết điểm: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."
Khuyết điểm: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."
Ưu: "Clean and computable plane, very good meals and quick handling for departure"
Khuyết điểm: "Nothing !"
Ưu: "The food"
Khuyết điểm: "That the anytime snacks that was offered was not available for passengers"
Khuyết điểm: "The plane wasn't very full and my wife and I had 3 seats each to lay down and sleep on the long transatlantic flight"
Ưu: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "Great crew, pleasant fligt"
Ưu: "So many movie choices and great food, wasn't hungry once!"
Khuyết điểm: "There is nothing I've didn't like"
Khuyết điểm: "Nothing's"
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "The crew was much nicer and attentive."
Khuyết điểm: "Food"
Ưu: "The quality of service, food and beverage variety, entertainment selection, and overall aircraft condition were superb. From the fresh flowers in the toilet rooms to the selection of top shelf alcohol, it was all first class, and all of this in economy. People who have not flown them will be amazed."
Khuyết điểm: "The only thing I was disappointed in was the fact that the aircraft was a Boeing 777 which is new, but less roomy than the Airbus A330."
Ưu: "good selection of movies free drinks"
Khuyết điểm: "food was not too good"