flight was hour late and connection was tight. Not much help from ground crew to get through security and across the airport to the connecting flight.
The bathroom is not that good.. dirty.. the sink is not properly draining.. (all bathrooms - all flights- back&forth) . There was no toilet paper seat either going to DC. Crew is not picking up trays/trash right away. Once, we even brought our tray in the back. Food should be mix of western& middle east. middle east food is a bit too much for some passengers- too smelly, spicy,— The crew are nice though. Very helpful and friendly.
More Bollywood and Telugu movies, food options
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
The worst people to deal with in gatar airport after I miss my flight they plam me and 5 people with me after the air plain delayed us from making to the next flight to the people off gater the forner the one you hiar to run the airport they do more damage don’t fly with gatar airlines
Khuyết điểm: "It would have been better if the wifi was included."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Khuyết điểm: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."
Ưu: "Every things was great ."
Ưu: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Ưu: "Left on time, arrived on time. Children aboard did not cry !uch."
Khuyết điểm: "Food"
Ưu: "Amazing crew, new planes"
Khuyết điểm: "Food can be adjusted to the cuisine of the destination."
Ưu: "Plane design was nice"
Khuyết điểm: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Ưu: "Many movies (entertainment) I got front seat with leg space (comfort)"
Khuyết điểm: "Some water dripped from the ceiling on flight 736 Doha to Montreal, seat 37a. I am usually hungry on long flights and would have liked more food."
Ưu: "The food"
Khuyết điểm: "No tv monitors or any entertainment"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Friendly service with smile."
Khuyết điểm: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Ưu: "Nothing was spectacular."
Khuyết điểm: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Ưu: "Last row seats are never optimal but tha flight attendants were above par!!!"
Khuyết điểm: "Wonderful people! Cannot day enough about the difference that makes."
Ưu: "The food and service."
Ưu: "Staff was reasonable"
Khuyết điểm: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "All good thank you + food and crew and entertainment"
Khuyết điểm: "All good thanks"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "Heavenly for an airplane ride!"
Khuyết điểm: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Ưu: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Khuyết điểm: "The alcoholic drinks on the craft had to be banned for sack of God"
Ưu: "Crew courtesy, exceptional service"
Ưu: "Short flight, seat pitch OK and food adequate. Good crew."
Khuyết điểm: "Bus boarding always chaotic"
Ưu: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Khuyết điểm: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Khuyết điểm: "Seats are too small"
Ưu: "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"
Khuyết điểm: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Ưu: "the trip coming and going from Kuwait was very pleasant"
Ưu: "Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern."
Khuyết điểm: "Flight attendants are not friendly and rude. Seat had a problem reclining."
Ưu: "Great selection of movies and tv shows"
Khuyết điểm: "Entertainment screen is too dim even on highest brightness setting"
Ưu: "I liked everything about the flight."
Khuyết điểm: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Ưu: "It was a good flight. I'd give it 4 of 5 stars."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "Vegetarian food options"
Good . Special needs kids can njy flight
Departure times were late
Drinks service was poor, food was cold
Liked the flight both ways. The return flight Crew (DUBai to NY) could be bit more friendlier/courteous, May be it’s just the way they communicate.
Ưu: "Crew was very nice and helpful"
Khuyết điểm: "Boarding with Nigerians is always difficult"
Ưu: "Friendly crew"
Khuyết điểm: "It was okay"
Ưu: "Nothing to say"
Khuyết điểm: "See the comments for — the flight from Kochi to Dubai In reality — much worst"
Ưu: "Seating was comfortable and crew was amazing."
Khuyết điểm: "Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai."
Ưu: "The flight was on schedule, departure and arrival."
Khuyết điểm: "The seats were very narrow."
Ưu: "Great crew, excellent legroom"
Khuyết điểm: "The PA system can be deafining when it interrupted the music. Overall it is just another cattle class now."
Ưu: "The crew"
Khuyết điểm: "Wifi"
Khuyết điểm: "Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster."
Ưu: "All good."
Khuyết điểm: "None"
Ưu: "Valuable reminders ! Updates regarding flights was superb."
Khuyết điểm: "Nothing to say."
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "The flight"
Khuyết điểm: "Nothing"
Ưu: "For a 15 hour flight the crew made it comfortable"
Khuyết điểm: "The restrooms were non functional by the end of the flight"
Ưu: "Food, Service, entertainment"
Ưu: "I love the meal"
Khuyết điểm: "Some crew member is bad customer service they're not pay attention on you."
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Ưu: "Good serevice"
Khuyết điểm: "food provided is not good. All western style most passengers are from Asia"
Ưu: "The boarding was efficient."
Khuyết điểm: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."
Ưu: "The flight was on time"
Khuyết điểm: "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
Khuyết điểm: "Departure time ruins the whole night"
Ưu: "Loved the entertainment options."
Khuyết điểm: "Food was horrible. Yuck."
Ưu: "Great legroom, quiet plane, seat free next to me"
Khuyết điểm: "Not much"
Ưu: "5000 channels. Entire Alien movie series :) Also food was excellent."
Ưu: "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
Khuyết điểm: "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."
Ưu: "- Friendly crew, they managed to get my wife and I to sit together against all odds - Seats are more comfortable than other A380 configurations"
Khuyết điểm: "- Crew's organization was confusing and all meals and services got surprisingly long to complete. - Most of the time there were no drinks available for passengers to grab and go, and you had to ask specifically even to get water. - Outside of the scheduled meals, there were very few passes to offer drinks to passengers - Entertainment system had great choices but the system ran with lag and lost frames every few seconds (not only in mine, but rather across the cabin)"
Ưu: "Good but not great."
Ưu: "Movie options were good"
Khuyết điểm: "Food was mediocre, service was poor crew took 20 mins to answer the request, our food was served very late, no legroom, no good snack refreshment options"
Ưu: "Nicely appointed aircraft. Crew not quite as friendly and professional as on first flight. Snack meal could have been a little more substantial."
Khuyết điểm: "The boarding process was disorganized and confusing. Projecting boarding section letters on screen monitor might be clearer."
Ưu: "Boarding process followed at LHR #3 was well done and organized, made good use of passenger's time. Desk personnel at LHR #3 was professional, as was crew on aircraft into Dubai."
Khuyết điểm: "No breakfast (had sticker on seat to wake up if needed) and ended up awake whole flight. Flight for LHR to Dubai did not provide breakfast although 1950 -> 0550 red-eye flight"
Khuyết điểm: "They changed our seats to 46F 58F and 88B. We already get boarding pass for connecting flight but they did changed them because of flight delayed from Bangkok. It was unfair. They should hold reserved seats for us since they knew that the first flight would arrive on time."
Ưu: "They boarded us very fast."
Khuyết điểm: "The food is same"
Ưu: "Value for money. Courteous, efficient, and pragmatic. Recycled blankets and headphones."
Khuyết điểm: "Bathroom door broken I was locked inside for several minutes"
Ưu: "Flight crew was responsive and courteous."
Khuyết điểm: "Seats are hard. Scrambled eggs were not edible."
Khuyết điểm: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."
Ưu: "The plane was not full and I had three seats to myself, so my very positive review is not totally fair. However, on a relative basis in comparison to other airlines, Emirates is the best on which I have flown."
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Ưu: "Really comfortable plane, and the service and food were exceptional!"
Ưu: "The crew was bery rude and not helpful at all. Worst airline we have ever used"
Khuyết điểm: "Us passengers are obviously an inconvenience to the crew"
Ưu: "Everything was perfect"
Ưu: "The crew on board is always friendly and helpful. One of the toilets was quite big compared to most others."
Khuyết điểm: "The food options are always more limited when you are seated near the back."
Ưu: "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
Khuyết điểm: "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."
Ưu: "Very good entertainment system."
Khuyết điểm: "Food was horrible. No drink service. Old seat."
Khuyết điểm: "Quality of Indian food"
Ưu: "It was a good flight"
Khuyết điểm: "The flight was great"
Ưu: "When do you need help they always happy Helping"
Khuyết điểm: "The best"
Ưu: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Khuyết điểm: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."
Khuyết điểm: "The crew should be friendlier while they deliver their service."
Ưu: "The seats are fairly comfortable, and the service was great."
Khuyết điểm: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Khuyết điểm: "Seat was very uncomfortably"
Ưu: "Crew was very nice and did what they could."
Khuyết điểm: "Economy seats are so cramped that the couple (who were strangers to me) seated next to me (i was in the window seat) decided to 1) one would sleep prone on the floor in the foot portion of our row; and 2) the other would rest his head on ME and the armrest, stretching out on their seats. Greeeaat."
Ưu: "I was fortunate to be upgraded as a frequent flyer on this airline"
Khuyết điểm: "Poor cabin crew service in this instance."
Ưu: "Was good but the food was bad"
Ưu: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Khuyết điểm: "Would be amazing to have a little more room in the economy seats!"
Ưu: "CX882, seat 44k would not recline. Made my journey a bit uncomfortable."
Ưu: "The movie selection + the crew was friendly."
Khuyết điểm: "There were kids who were not well behaved. Their parents would not correct them, neither did the crew. There was a kid screaming and talking very loud behind me, while everyone was sleeping. I was unable to sleep on the flight, even with ear plugs. The kid sitting next to me was getting Play-doh everywhere, on me, the floor and all over the seats. He was also kicking the seat in front of him and his mother would not correct him. It would be helpful for the crew to say something to the parents, as some parents do not believe in discipline. The vegan food was very good on the flight to Hong Kong, but on the flight to Chicago it was bland. I was still very hungry after eating + did not get protein in the first meal. With the seat in front of me reclined all the way back, my knees were touching the back of the seat, my legs were swollen and in a lot of pain after the flight."
Khuyết điểm: "The stopover in Hong Kong was longer than I would have liked."
Ưu: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Khuyết điểm: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Ưu: "their korean movies"
Khuyết điểm: "they have worst coordination between airline crew and airport personnel who is in charge with services taking care for the handicap they forgot to board my aunt so i had to help my aunt board then the crew informed me i am not allowed to bring her in the plane and leave the wheelchair in the tube i had to bring her in the plane since my aunt was anxious other people in wheelchair was already brought in and she was left behind"
Ưu: "Up and down at the right time and place. Great experience."
Ưu: "Entertainment system is decent with good selection of movies."
Khuyết điểm: "Uncomfortable seats"
Ưu: "Great food, great movie selection. Fast service. Unexpected full meal"
Ưu: "onetime, efficient, well-managed"
Khuyết điểm: "not very good food and not enough of it cramped"
Ưu: "Our plane was an A350 equipped with a new entertainment center. The captain was able to get our flight in early. Unfortunately, because of weather/immigration problems at the destination, we weren't able to disembark for another 90 minutes. But I think the cabin crew handled this well, handing out both drinks and snacks. The captain also kept us informed, and also seemed to play a role in negotiating with the airport authorities to allow us to disembark at another gate. Otherwise it may have been a longer ordeal."
Khuyết điểm: "The security measures for US bound flights made things more confusing for boarding. This wasn't the airline's responsibility, and the security check was fast and professional. Next time I hope they work better with the customers to make sure we know what is going on. But this is a small complaint on my part."
Ưu: "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
Khuyết điểm: "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."
Ưu: "The organization of the boarding was well done. The plane was comparatively roomy, the servers were efficient."
Khuyết điểm: "The boarding was delayed and although the stewards were efficient, little things like running out of noodles and running out of the chicken option on the dinner menu marred the service."
Ưu: "air stewardess are friendly"
Khuyết điểm: "noisy seat with people kicking my seat from the back"
Khuyết điểm: "Ordered a vegetarian meal that was never delivered."
Ưu: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Audio was good quality. Liked the maps."
Khuyết điểm: "Limited leg room."
Ưu: "Overall good experience"
Khuyết điểm: "I booked an isle seat for flight to Hong Kong and Cebu and was not given one. I called with request for isle and was assigned very far in advance. But was not given one"
Ưu: "Crew behaviour"
Khuyết điểm: "Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie"
Khuyết điểm: "Limited help in assisting passengers who missed the connection"
Ưu: "Happy to have goodnight on the flight. Was scared to fly on such a long flight because I'm a decent sized guy. I was even more afraid when I realized I was out in a middle seat. However, the seats are relatively spacious, even in economy and my knees weren't hitting the back of the seat in front of me. I also appreciated that we could get up to grab water or juice at any time during the flight."
Khuyết điểm: "Boarding could be more organized."
Ưu: "Great service of the crew"
Khuyết điểm: "Seats are too narrow. There's not much to move around. I'm a 56 year old woman weigh 107 lbs., otherwise everything is great."
Ưu: "friendliness of crew and ease of boarding"
Khuyết điểm: "food was ok"
Ưu: "It was a packed flight and I had the window seat, but I remained seated the entire time.. The selection of entertainment was awesome.."
Khuyết điểm: "the long flight.."
Ưu: "Entertainment and food are better compared to other international flights."
Khuyết điểm: "The flight was delayed and boarding was a bit chaotic."
Ưu: "As always the food is better than 90% of airlines. The entertainment is always great and varied."
Khuyết điểm: "The crew kept waking me up and were rude."
Ưu: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"
Ưu: "Quiet, warm water in bathroom sink. Movies"
Ưu: "Cathay had agent waiting for me at my landing gate and guided me through the change of flights and led me to the proper gate for my new connection. They were very customer service oriented."
Khuyết điểm: "Flight was late into Hong Kong and I missed the connection to the United flight to San Francisco."
Khuyết điểm: "Process needs inprovement. Had to wait 1 hour for my bag at SFO. 2/3 of bags showed up within 15 min. Nobody seemed to know what's going on. Business class was relatively empty, yet the airline did not make any offer for upgrade to business, at flight time. So many other airlines do it the days. Food average at best. Prefer more quality food, even if i have to pay extra"
Ưu: "All crew worked hard and kind to passengers. Food was ok. They should have mineral water not from tub water."
Khuyết điểm: "Mostly problem was their website!! Terrible!!!!! They should have mineral water not from tub water."
Khuyết điểm: "Seats not comfortable Not great selection of western movies"
Ưu: "Every thing was ok but no snack"
Khuyết điểm: "Water and soft drink are important for every one shold serve every half an hour"
Ưu: "Good communication about departure delay, check in was fast and efficient."
Khuyết điểm: "I had to ask crew repeatedly for a simple snack, meals were very slow to arrive, entertainment system we'd glitchy, food was just ok."
Ưu: "I had requested a diabetic meal and they came to talk to me about any other specifics that could be affect the reasons for my choice for have a diabetic meal. The flight attendants were very courteous and polite"
Khuyết điểm: "It has nothing to do with the airline really, but the person in front of me had their seat back but because of the long legs of the person behind me, I was unable to recline, so I did sometimes feel in a bit of a closed spot. Not the airline's fault really."
Khuyết điểm: "I have heard that Cathay is one of the best airlines but my experience with Cathay on this flight is not something I can say I agree. I hate United, if I give United a 2 *, I would give Cathay Pacific 3* out of 5. The food served on my HKG - SFO flight was not good. Leg room is good but the seat in front is too close to your face when reclined. Staff and flight attendants are good, but I think ANA is the best in this department."
Ưu: "Food was very good"
Khuyết điểm: "We did on line check in 1 1/2 days before and couldn't get two seats together"
Ưu: "+ great entertainment. attentive staff. good food. very comfortable seats to lie down."
Khuyết điểm: "- no wifi??"
Worst experience ever, never ever flying with etihad again.
Etihad keep cancelling their flight just by a email and without rescheduling. It happened to more than four times and every time I had to call them for rescheduling. Really bad reservation system.
Ưu: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Khuyết điểm: "The crew could be more friendly , more personal"
Khuyết điểm: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"
Ưu: "crew was decent"
Khuyết điểm: "everything"
Khuyết điểm: "Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane"
Ưu: "Crew is ok. Seat was comfortable."
Khuyết điểm: "Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer."
Ưu: "Good price. Long flights were not at all crowded. US preclearance in Abu Dhabi."
Khuyết điểm: "Entertainment. Food was so-so."
Ưu: "Not much"
Khuyết điểm: "- Very noisy and old airplane - Since it's old, the legroom in economy was poor and the business class was looking like it was built in the 80s. It was really cramped even in the business class - If you bring your own headphones, make sure they're noise cancelling since it's noisy on the plane - And if you bring your own headphones, you need those old 2 pin style connectors as well. The ones that Ethiad give you are super low quality. - Screen resolution on those screens is really bad, you can view every pixel on the screen and brightness doesn't go all the way up either."
Ưu: "Not applicable"
Khuyết điểm: "Lack of ability to cancel"
Ưu: "I liked the cleanliness, the beautiful kind staff, and most important of all, the safe flight -- oh yeah, I loved sampling your world class music selection"
Khuyết điểm: "for a tall guy you need to raise the seats a bit; the food was better than most airplane food but overcooked rice and fish was meh ... it's hard to image how an industrially prepared food could be better, but until you figure it out I'll keep packing my lunch"
Ưu: "Everything is fine and good"
Ưu: "Business class seating"
Khuyết điểm: "Bathrooms covered in urine No offer of wake up call for breakfast by staff"
Ưu: "It was on time and got thru us customs in Abu Dhabi"
Khuyết điểm: "Service, seats, food"
Khuyết điểm: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Ưu: "I couldn't catch this flight because the previous connecting flight was canceled."
Ưu: "The crew"
Khuyết điểm: "The food and cabin confort"
Ưu: "My seat had a problem initially it was not reclining once they fixed that later the seat got deflated. It became unbearable to seat. The crew tried fixing it for about 30 mins and they then they changed my seat. Ideally I would want refund for the flight as my experience was extremely bad"
Khuyết điểm: "Crew was not at curtious they were busy among themselves. It would take them long to respond to the call."
Ưu: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Khuyết điểm: "N/A"
Khuyết điểm: "Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair."
Ưu: "Staff was great...Food was good...Upgraded to first class !!!!!"
Ưu: "On time"
Khuyết điểm: "The food was tasteless"
Ưu: "Seats were very comfy and food was great. Entertainment screen were nice and big with great resolution. Cabin crew was friendly and accommodating."
Khuyết điểm: "Movie selection in the entertainment needs more options. No basic amenity kit (like blinds, socks and toothbush) was provided in the flight like Emirates Certain sections of the Abu Dhabi airport are disappointing. Bathrooms in that particular section of the airport were really dirty and broken. Also travelling by bus to the airplane is not desired for such a major airline home airport. I read somewhere that airport is going to go through major renovation in 2019, so I hope it will become as good as Dubai airport"
Ưu: "The seats on the flight were TREMENDOUSLY uncomfortable. As a 6’1” tall, male, I truly felt like a sardine in a can on the flight. And, for a 7-hrs flight, the food made available, I did not find to be sufficient."
Ưu: "The flight and the food was good"
Khuyết điểm: "NA"
Khuyết điểm: "Three of is were travelling and they offered food only l to two of us..i think they thought my three year old doesn't need food..and on my flight to Kochi the crew was so mean.."
Ưu: "Nice meals, good entertaintment, comfort sleep"
Ưu: "Not disturbed when i wanted to sleep crew was efficient"
Khuyết điểm: "Very long flight Rice with every meal was boring , meals were infrequent for a 14 hr flight"
Khuyết điểm: "I had one piece of checkin baggage. surprise surprise it was misplaced and finally delivered to my house, 10 hours after my arrival to the destination"
Ưu: "The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent"
Khuyết điểm: "Nothing"
Ưu: "Crew were great"
Khuyết điểm: "Very noisy with loads of kids, crying babies"
Khuyết điểm: "At AMD Staff didn't know about new law for laptop. It is only effective from Abu Dhabi to USA flights. Not from Ahmedabad to Abu Dhabi flight. Only they need extra money for laptop weight."
Ưu: "I didn't like anything"
Khuyết điểm: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
Ưu: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Khuyết điểm: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"
Khuyết điểm: "Child screaming for 12 hours straight. No action taken to resolve."
Ưu: "In-flight service and entertainment."
Khuyết điểm: "The layover at Abu Dhabi airport was too small and we had to literally run through security check, US pre-clearance to get onto our flight."
Ưu: "Etihad offers good and courteous service, which most American carriers have f"
Ưu: "Beatfull girls"
Khuyết điểm: "Food"
Ưu: "Friendly staff"
Khuyết điểm: "They need better food"
Ưu: "Service very good"
Khuyết điểm: "Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor ."
Khuyết điểm: "Food was too salty! Crew needs to be more helpful if passengers are non English speaking; they could show them how to stretch the chair and pull it up while eating. Crew could also ask passengers what kind of movies or entertainment they like and show them how to operate!"
Ưu: "Travel bag (with toothpaste, socks, etc) was given."
Khuyết điểm: "2. Food choices from Abu Dhabi to Bangkok was Szechwan (spicy chicken), Indian (fish), or vegetarian pasta; no international or Thai food. 2. Entertainment was stopped 30 minutes before arrival."
Khuyết điểm: "Food is not to the standard. Seats are very UNCOMFORTABLE. Below standard."
Ưu: "Great Headrest Neck Pillow Comfy Headphones Large Toilets"
Ưu: "Flight attendants very nice and presentable. Food good with real silver ware."
Khuyết điểm: "I was charged $600 to postpone flight after I found out I needed a VISA to fly to India. Initially I was told the cost would be $100 ad then it ended being $600 for both me and my husband which I found outrageous. There should be something that flags you as soon as you book the flight that a VISA is required in order to fly to India."
Ưu: "Flight attendants were very good."
Khuyết điểm: "Toilets were not working and toilet water over flowed and entered into the cabin - a dubious first!!! Check-in crew at Abu Dhabi was horrible. Add more Telugu movies for flights to Hyderabad."
Khuyết điểm: "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."
Ưu: "Our luggage missed the connection but the situation was well handled"
Khuyết điểm: "Entertainment"
Khuyết điểm: "Felt more like a domestic flight than an international"
Ưu: "Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music."
Khuyết điểm: "They have 2 food options and they're just ok. There wasn't very many drink options either."
Khuyết điểm: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"
Khuyết điểm: "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"
Ưu: "Helping and immediate response."
Ưu: "Everything was good about this flight"
Khuyết điểm: "They need to have at least 5 to 10 vegetarian meal on board."
Khuyết điểm: "lost my luggage"
Khuyết điểm: "Worst business class seat in the air. Departed 90 minutes late due to mechanical issues"
Ưu: "The hospitality of the staff Smooth sailing process"
Khuyết điểm: "The food and the seats and leg room is too small especially for larger people"
Ưu: "Everimg went smoothly, from check in to boarding and flight. The ground and flight crew were helpful."
Khuyết điểm: "Nothing for this trip"
Ưu: "easy securityand boarding at kl"
Khuyết điểm: "food bland"
Ưu: "Everything was great!"
Khuyết điểm: "Nothing!"
Khuyết điểm: "He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me."
Ưu: "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
Khuyết điểm: "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"
Khuyết điểm: "Crews were only thinking of completing their tasks. I had been standing for 10 minutes in order to have the crews gave way. They were cleaning post lunch. I was told to wait till they were done."
Ưu: "Food was good and staff was always with a smile in their face"
Khuyết điểm: "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
Ưu: "Retested additional blankets and got them."
Khuyết điểm: "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."
Ưu: "The food and check in is better flying from HK to KL.."
Khuyết điểm: "It seems the crew, in most flights, is always grumpy.. rarely I get service with a smile.."
Ưu: "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
Khuyết điểm: "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."
Ưu: "They provided us with a hotel to stay in until everything was arranged."
Khuyết điểm: "No communications with KL that our flight was cancelled and marked me as a no show on my next flight. Which cancelled my next flights. I'm not too impressed."
Ưu: "Friendly and helpful crew"
Khuyết điểm: "Food. Arrival arrangements (although this may be out of the airlines control - slow immigration, disorganised luggage collection."
Ưu: "Friendly and helpful crew"
Khuyết điểm: "food was horrible"
Ưu: "On time. Good food Good flight attendant service"
Khuyết điểm: "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."
Khuyết điểm: "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."
Ưu: "Excellent food and crew"
Khuyết điểm: "Seats rather basic for business class"
Khuyết điểm: "My checked bag did not arrive at my work city of Singapore. It took 2 days to be brought to my hotel despite my being told they would be on the next flight. I arrived back in Denpasar yesterday and, again, my bags are lost and I again I was told they would be on the next flight. I still do not have my bag. Seems to be a pattern with Malaysian Airways and I will avoid them in the future, Also, I left my Ipad plugged in at the Premier Lounge in Denpasar and realized it as I was boarding the plane. The Malaysian Air boarding staff got on radios and appeared to try to help by telling them to put aside for pick up upon my return. Yesterday, The Premiere lounge said they did not have it despite my name, email and phone number being written on the Ipad. Between Malaysian Air and the Lounge and their lack of concern and professionalism it was not a good trip. As One World Emerald member, I steer a lot of business towards these One World Airlines. I expect better treatment."
Ưu: "The early arrival, and the service"
Khuyết điểm: "Nothing really"
Ưu: "Larger seats"
Khuyết điểm: "Food was below standards. Really need to improve."
Khuyết điểm: "I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great"
Ưu: "Malaysian airlines airport crew at least tried to get us back to Singapore."
Khuyết điểm: "Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row."
Ưu: "Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all."
Khuyết điểm: "Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal.""
Ưu: "Crew was good"
Khuyết điểm: "Food is not good"
Ưu: "Gate area was good, boarding quick and arrived on time. Crew very pleasant."
Khuyết điểm: "Poor quality food especially the breakfast "snack". Unable to take water on board and tiny serves of water and other drinks left us dehydrated. Far too many ads at the start of entertainmen. Repeated for each selection."
Khuyết điểm: "3 hour delay Food quality could have been better"
Ưu: "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
Khuyết điểm: "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"
Ưu: "The flight was fairly typical. However, it left on time and arrived on time. This was a positive."
Khuyết điểm: "As usual, the flight was completely full. Everyone carries on as many bags as allowed and there is no bin space for all the luggage. I bring only my briefcase and had to search for space."
Ưu: "Good food for airplane although I was in the back of the plane and they ran out of what I preferred to have. Lots of free drink options."
Khuyết điểm: "Small seating area, hard to sleep on a 13 hour flight"
Ưu: "There was nothing positive about the experience on this flight. With exit row seats had to stow luggage back in overhead holds which meant having to go back on landing, retrieve bag & for get way back to seat. Not Airlines fault but no gantry available on arrival. Up and down runway until available (20min) before we could exit."
Khuyết điểm: "Fact that once again confirmed seating was changed from original booking. Extremely frustrating. Slight delay on take off. Had exit row seats."
Ưu: "Flight was efficient & comfortable. Crew was friendly & helpful."
Ưu: "On time departure, nice aircraft and entertainment."
Ưu: "my family and I flew one way Singapore to London (15 hours 1 hour stopover in KL) for $1600 (all 4) Singapore Airlines or BA were $1800 per person. they are nicer airlines but not $5600 better. Airbus A380 was a bit tired but service was good. pretty painless trip all in all"
Ưu: "spacious seat at row 5"
Khuyết điểm: "The fish is merely edible. No IFE available."
Ưu: "The seats are good recently"
Khuyết điểm: "Delayed for around 25mins. Boarding is getting worst recently; either chaotic or implementing the new stupid policy of boarding according to seat letters."