Everything was wonderful!
Awesome! Excellent customer service. I would recommend Qatar Airways over other airlines :)
Every poor boarding and food was not good The washrooms were very messy and crew was not friendly
Correction it was Doha to BKk I had seating problem. Phl to Doha was a goody
Never reached there flight got cancelled 2nd time in a row
Everything is good and will manage
Cabin services as expected from a reputed airline. Not impressed with the food though. Excellent ground service in Doha.
Ưu: "Finally the staggered deboarding. It feels like COVID has actually disciplined us passengers this time and kept us from behaving like unruly cattle once the plane halts."
Khuyết điểm: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction. Perhaps reservation team can trigger a call to the passengers while they are still at home asking for the documentation validation electronically over a secured database.... just a thought. Again, being a part of the Experience and Innovation team, travel and tourism needs less human interaction, now more than ever. While we digitalized the obvious, the exceptions can remain humanized."
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "attentive crew. comfortable seating. good food options"
Ưu: "All okey except earphones issue .. doesn’t works to be connected"
Ưu: "Crew was very attentive & met all my expectations."
Ưu: "I really appreciated that my bags were not lost"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Ưu: "Very nice aircraft , crew, and supplies"
Khuyết điểm: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Ưu: "Great crew. Met every request and did a very professional, yet personal job."
Khuyết điểm: "Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste."
Ưu: "No delays"
Khuyết điểm: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Ưu: "The service was super and the food was delicious even the seats are very comfortable"
Khuyết điểm: "Everything was super"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Foods were great."
Khuyết điểm: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."
Ưu: "The plane was very new and wasn’t crowded."
Khuyết điểm: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Ưu: "The crew were nice and very helpful. Vegeterian meal was great"
Khuyết điểm: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Entertainment is very good"
Khuyết điểm: "boarding hall was very small, food was below average for Qatar Airways"
Khuyết điểm: "Nothing"
Khuyết điểm: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."
Ưu: "I was already travelling 5000km so I didn't notice anything"
Khuyết điểm: "Turbulences ... but it's ok."
Ưu: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."
Ưu: "It arrived on Time."
Khuyết điểm: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Ưu: "Everything was fine except the flight delays"
Khuyết điểm: "Flight delays"
Ưu: "Excellent service. Flight on time."
Ưu: "Loved the food and entertainment."
Khuyết điểm: "Not enough leg room and space between the chair in front."
Ưu: "The friendliness of the staff from check in to arrival!"
Khuyết điểm: "Should use 380 craft"
Ưu: "Professional courteous friendly and communicative"
Ưu: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Khuyết điểm: "Dnt have anything to say what I dnt like. Everything is great."
Ưu: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "I had a great experience with overall trip."
Khuyết điểm: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Ưu: "Ground Crew was friendly and did adjust my seating."
Khuyết điểm: "Food quality was average. More choices needed."
Ưu: "I have never had such an easy long distance flight. Hope to fly with Qatar again!"
Khuyết điểm: "The seats are terrible."
Ưu: "Except turbulences everything was ok and nice .."
Ưu: "I will fly Qatar again"
Ưu: "The flight was short but the plane was well maintained and the crew was accommodating."
Khuyết điểm: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Flight was so comfortable, service was excellent and staff very friendly and helpful.
Ưu: "Food was good but served in a unorganized manner, drinks and food was not sequentially served as normally."
Khuyết điểm: "The flight attendants were not polite and difficult to understand. They closed two of the lavatories for themselves. I’m not impressed with Emirates."
Ưu: "Everything! Emirates is the best airline in all categories in my opinion."
Khuyết điểm: "Nothing!"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Crew amazing. Seats had enough legroom. Good was second to none"
Ưu: "They were very supportive.. Thanks."
Ưu: "Seats comfortable. Entertainment was extensive. Food was good!"
Khuyết điểm: "Landing was rough!"
Khuyết điểm: "To be cabin in business class"
Ưu: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"
Ưu: "Great crew and entertainment"
Khuyết điểm: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"
Ưu: "Relaxing Cabin crew were awesome"
Khuyết điểm: "Not that I can think if"
Ưu: "Flight cancelled with extremely poor service from Emirates."
Ưu: "The flight was on time and the crew was nice."
Khuyết điểm: "The entertainment options and food were outdated and very much unpleasant."
Ưu: "ICE is amazing, excellent food also in economy, comfortable seats."
Khuyết điểm: "If you sit on the double seats in the back you have to wait a lot to get off the plane."
Ưu: "Good food friendly staff"
Ưu: "The seats with enough legs room"
Khuyết điểm: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"
Khuyết điểm: "Everything was perfect"
Ưu: "Everything was perfect"
Khuyết điểm: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
Ưu: "The comfort ,food"
Khuyết điểm: "Crew was not polite and had an attitude when requests was made."
Ưu: "I didn’t die in a plane crash"
Khuyết điểm: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
Ưu: "380's mostly comfortable serious entertainment system and well trained,efficient ,friendly staff."
Ưu: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Khuyết điểm: "Nothing"
Khuyết điểm: "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"
Khuyết điểm: "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."
Khuyết điểm: "Kitch design, fat people should not be allocated middle section seats"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Good movie choices"
Khuyết điểm: "Boarding delayed, no information given to passengers Rush and push Not enough seating at airport Food was okay, so so Crew was okay, no compliments nor complaints"
Ưu: "Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!"
Khuyết điểm: "All seats are occupied airplane is completely full making it difficult for crew to serve passengers and time consuming to do regular activities."
Khuyết điểm: "Not many old Bollywood movies to select from..."
Ưu: "Good flight. Crew was professional, but not warm and welcoming . They were very accommodating when asked to switch my meal and for my daugters toy."
Khuyết điểm: "Food again was too spicy. Please give a vegetarian option that includes dairy, fish and chicken."
Khuyết điểm: "It was delayed for 8 hours!!!"
Ưu: "On time departure"
Khuyết điểm: "No food at all, the same flight in the other direction had food."
Khuyết điểm: "Very cold. Limited new/quality music to choose from..."
Ưu: "We love Emarites Airlines Service"
Khuyết điểm: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Khuyết điểm: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Ưu: "Crew was nice they're helpful flight was on time. I like it when things go smooth at the airports."
Khuyết điểm: "Not enough leg room or people's were bumping as they by. Needs elbow room."
Ưu: "Staff Seats Food Cleanliness Good destinations"
Khuyết điểm: "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
Ưu: "Long flight. Not enough overhead space. Crew was great. Food ok. Seats get very uncomfortable on a 15 hour flight"
Ưu: "The vegan meals were very good and tasty. I enjoyed the entertainment provided and the plane was very clean. At times the plane was very cold, however the blanket helped with that. It wasn't this flight but the flight from Tanzania to Dubai, the crew sprayed the plane and I would like to know what was sprayed as it was awful and what if any chemicals were sprayed on us. Perhaps it would be better to spray the plane before the passengers board the plane."
Khuyết điểm: "There was only one flight attendant would didn't assist my friend when we asked her to please take my friend's food tray away. My friend Emily Bayne was having a major discomforting eye allergy attack. Emily eyes were burning, dry, turning red, and very itchy and she wanted to go to the bath room to run warms water over her eyes, however she had the food tray and so we push the attendant help button. But when the flight attendant came to see what we needed and we asked if she could please take Emily's food tray, she just said I will come back later for that. So I told Emily just go to the bathroom I will hold your food tray. Emily Bayne was seated in the middle and I had the aisle seat, 44H. While Emily was in the bathroom I complained to another flight attendant what had happened, she took our food trays and then told her supervisor what happened. The supervisor came shortly and assisted Emily by granting her request and providing her with two warm wet towels, and later 5 more. The supervisor and the other attendant that I complained to continue to check throughout the fljght to see if Emily needed anything else, which was nice and accommodating. The flight after that incident was good, as the supervisor immediately corrected the insensitive act of his flight attendant."
Khuyết điểm: "I pre-selected the Asian Veg Meal but they were out and I didn't get any meal because of that."
Ưu: "Great staff and in flight entertainment"
Khuyết điểm: "Other passengers..."
Ưu: "Seat comfort"
Khuyết điểm: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Ưu: "Availability of choice of meal (vegan)"
Khuyết điểm: "Crew behaviour in general"
Ưu: "Boarding was smooth, they give you a little pacquet that includes tootbruch and toothpaste, eye covers and socks. Food was ok, entertainment system is second to none."
Khuyết điểm: "Some of the crew were a little rude when asking questions or just approaching them for simple things like our entertainment system not working. They weren't able to help us and it took me theee times to get them to pay attention to us."
Ưu: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Khuyết điểm: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Flight is always late :-(
No working jet bridge to deplane, with priority customers deplaning last. Followed by bus to terminal.
Ưu: "crew was efficient and friendly"
Khuyết điểm: "Everything was excellent - your system did not register when I clicked excellent for each category"
Khuyết điểm: "For a 1 hour flight from Chiang Mai to Bangkok, they served a delicious meal and hot beverages. Great seats in business class. Nice Thai lounge in Chiang Mai airport. Would definitely fly Thai Airlines again!"
Khuyết điểm: "Service, food, flying experience in short everything"
Ưu: "Crew was great, flight was good and on time"
Ưu: "The crew was the best I've ever seen! Went above and beyond to make our baby comfortable."
Khuyết điểm: "Nothing, it was do thoughtful!"
Khuyết điểm: "The seat in BC is too small should get a new plane with bigger seat."
Ưu: "Professional crew"
Khuyết điểm: "Not enough leg room"
Ưu: "Amazing crew members. The seat was comfortable."
Ưu: "My experience with the airlines was poor because I got downgraded without any explanation. Upon arriving at the airport, I kept hearing, 'just wait a second,' then, they would say, 'Im sorry.' In the end they issued a voucher to be used during a future flight, which will never be used."
Ưu: "Good food. Thoughtful crew"
Khuyết điểm: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
Khuyết điểm: "Thai food instead of Nepalese Curry. Thai food is the best."
Ưu: "checking in, the agent pointed out that I had a middle seat. I thought I had reserved an isle. She fixed it."
Khuyết điểm: "boarding using bus!"
Khuyết điểm: "Board royal silk/biz class first because so they can store their bags first and not have to fight with passengers from exonomy trying to pass them at same time. Very annoying and slows down everyone boarding."
Khuyết điểm: "The flight was delayed by 30 minutes. If it was not delayed, I'll give it good rating."
Khuyết điểm: "On time departure and arrival."
Khuyết điểm: "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
Ưu: "Nice plane. Seats fairly comfortable. Pleasant crew."
Khuyết điểm: "No boarding organization (board rear seats first), mass chaos. Seafood spaghetti should be eliminated as menu item."
Ưu: "All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money."
Ưu: "Ok plane, food was fine too"
Khuyết điểm: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"
Ưu: "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
Khuyết điểm: "Movie choices somewhat limited, not the most comfortable bed"
Ưu: "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."
Ưu: "The seat was comfortable. The crew was professional. Landing was smooth. But the smell of someone shoes/feet broke my comfortable. The crew couldn't do anything except spray the perfume."
Ưu: "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
Khuyết điểm: "All ok."
Ưu: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
Khuyết điểm: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."
Ưu: "Great overall experience Great schedule for flight coming in Europe"
Khuyết điểm: "Entertainment system is a bit sluggish but still a lot of choices in film categiry"
Khuyết điểm: "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."
Khuyết điểm: "I was assured of Bulk head ffom BKk to ZRH . Howrver in Manila they told to ask for Thai Reptentative. The head of Boarding crew told before the flight they would ask for a volunteer to exchange seat. They never did A German speaking Thai Disablef persons are not in Bulkhead. I am partially deaf.all the bulk head sits were given to Thai. The food were unpalatable.The worst I had.No tooth brushes no snacks in between. I will never fly this horrible airlines."
Khuyết điểm: "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
Ưu: "Airline was excellent"
Khuyết điểm: "Immigration in the airport took 2 hours in line !!! Terrible transfer"
Ưu: "Very efficient and attentive service . On time departure and arrival."
Khuyết điểm: "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."
Khuyết điểm: "The entertainnent system never worked, even after rebboting"
Ưu: "The crew was very kind and the service lways with a smile. The toilts clean."
Khuyết điểm: "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
Ưu: "The crew are very friendly and helpful. There was a variety of entertainment options, with recent films, tv shows and music options to keep you busy. I also thought the food options were good, too. You didn't go too long without being asked about a new beverage or meal, pretty satisfying."
Khuyết điểm: "The comfort could have been better. I find myself a little fidgety on flights anyway but I also had a sore back and couldn't seem to find a way to get completely comfortable, but I have had worse!"
Ưu: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
Khuyết điểm: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
Ưu: "The staff was nice and efficient."
Khuyết điểm: "They didn't start boarding until very late and additionally the flight was an hour delayed. Understood that this is sometimes out of the airlines control as it may have been the airport's fault but they didn't notify the passengers why. This caused me & my boyfriend to miss a ferry we were scheduled to take in Krabi. We lost almost an entire day of our trip because of this."
Ưu: "On time"
Khuyết điểm: "Nothing"
Khuyết điểm: "no headphones or media available."
Ưu: "All of the above mentioned service."
Khuyết điểm: "All of the above mentioned service."
Ưu: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Khuyết điểm: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"
Khuyết điểm: "Also, plane deplaned by stairs and buses though there were many empty gates and jetways."
Ưu: "Great flight attendants."
Ưu: "Fast in flight service and good entertainment options for a short flight."
Khuyết điểm: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."
Ưu: "Liked their food, movies."
Khuyết điểm: "I didnt like the way they were late each time, boarding gates were such a mess and they never started on time, seats were not as good as I thought they would be."
Khuyết điểm: "The company canceled my booking"
Ưu: "first flight was delayed, and this one didnt take off without me"
Khuyết điểm: "bangkok airport is so slow and inefficient"
Ưu: "Each seat has phone charger!!!"