Tìm những chuyến bay giá rẻ từ Southeast Asia đến Massachusetts

Ưu: "Nice staff"
Khuyết điểm: "More Movies and TV shows"

Ưu: "I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!"

Ưu: "My seat"
Khuyết điểm: "Time check in maybe earlier."

Ưu: "The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again."
Khuyết điểm: "I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price."

Ưu: "Flight went well and was on time. 2nd best experience for economy seat."

Ưu: "Delay of check in with upgrade"

Ưu: "Punctual and direct flight NRT-BOS. Time-efficient."

Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Ưu: "Privacy of window side seat"

Ưu: "Everything was great"
Khuyết điểm: "Lower the price"

Ưu: "Entertainment was good"
Khuyết điểm: "PA system was used excessively."

Khuyết điểm: "seat was uncomfortable (cushion very hard)"

Ưu: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Khuyết điểm: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."

Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Ưu: "I had a pleasant flight experience with JAL. Nothing to complain about."
Khuyết điểm: "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."

Ưu: "Flight time was not bad, not too long"
Khuyết điểm: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Ưu: "I would recommend to everyone JAL"

Khuyết điểm: "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."

Khuyết điểm: "Meal was served frozen."

Ưu: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."

Ưu: "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."

Ưu: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"

Ưu: "Business class seat was good."
Khuyết điểm: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."

Ưu: "The flight is on time,service is excellent."

Ưu: "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
Khuyết điểm: "I did not like that we could not book our seats until 72h before departure."

Ưu: "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."

Ưu: "The workers are always wonderful."
Khuyết điểm: "Food was not as good as in the passed."

Ưu: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."

Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"

Ưu: "Polite service, comfortable flight, no delays"

Ưu: "Staff- the ladies in flight were very friendly and courteous."

Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Ưu: "Very good"

Khuyết điểm: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."

Ưu: "Nice"
Khuyết điểm: "Nth"

Ưu: "Our flight had a long delay, but one we were on board it was a short and smooth flight."

Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Ưu: "Roominess of economy seats."
Khuyết điểm: "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."

Khuyết điểm: "My seat was not comfortable and it was uncomfortably warm."

Ưu: "Good food and punctuality"
Khuyết điểm: "No English subtitles for English speaking movies"

Ưu: "The service was excellent and the seats were really comfortable"
Khuyết điểm: "The food choice was a bit poor"

Ưu: "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
Khuyết điểm: "I wish they flew all over the USA, American carriers should be ashamed"

Ưu: "Japan airport is big and too much shopping needs to be done, and liked the fact that boarding started just 15 minutes before departure which gave me ample amount of time."
Khuyết điểm: "Movie selection wasn't the greatest. The mid-flight meal was a burger instead of the beloved ramen."

Ưu: "Service & Food"

Khuyết điểm: "Flight from Taipei to Tokyo was delayed and ultimately cancelled because of "mechanical failure". Many passengers on the flight including us had international connections through Tokyo, with only an hour between flights. It was clear we were all going to miss this connection, but in a frantic and haphazard way, the JAL crew's only solution at the gate was just to get us all on the next flight out to Tokyo (I believe via China Air) no matter what our individual final destinations were. They said "from Narita, they will handle all your connections to your final destination." This was a bizarre solution. Why not reroute us individually on other partner airlines, through other countries/cities, from this international airport in Taipei, like airlines usually do? (Also, all of this disorganized communication by the JAL crew at the gate was never translated into English, I just happen to speak a little mandarin and was able to understand what they were directing us to do). My wife was the one who searched for an alternative route on her phone (through HK instead of Tokyo) via their partner airline Cathay pacific and showed it to the JAL rep at the transfer counter, and through a series of radio and phone calls, only then did they say "there might be seats left", but they couldn't book the seats for us there. In order to make the flight, we had to sprint ourselves to a completely different terminal and concourse to another transfer counter to finally book our seats on this Cathay flight. Needless to say, our luggage did not get pulled from JAL in time to make it on the Cathay flights, so we are waiting 2-3 days for them to hopefully be found and sent to us. Overall, I was completely disappointed by the JAL staff, who didn't take responsibility or ownership of the situation, and who's solution to just fly everyone out to Tokyo, no matter our final destination, and to leave us to figure out our connections there was extremely short-sighted and irresponsible, and was a total disservice to their customers. I expect much more from this airline. On another note, we flew JAL from Boston to Tokyo, and Tokyo to Taipei: the food was terrible and food options were really subpar for an international flight, I would've expected much better from JAL and the dreamliner flight."

Ưu: "Flight attendants are really kind and patient."

Ưu: "good selection of movies and audio, responsive and caring service crew. Plane cabin was clean and the flight was smooth"
Khuyết điểm: "Passengers in front alway lowered their seats and the amount of space to move for someone over 6 feet made the flight uncomfortable. the woman in front of me was short too so I did not understand her need to push her seat back. The seats should not the ability to be lowered to the extent they were. It makes for an uncomfortable ride"

Ưu: "The service was great. Some of the food was great. I like the snacks they give out on Japan airlines."
Khuyết điểm: "The dinner wasn't so good. I think they could use some improvement in that area"

Ưu: "Great flights! Absolutely no complaints! And they have free alcohol with your meals! I didn't know that still existed in air travel these days but Kudos!"
Khuyết điểm: "Nothing, keep up the good work!"

Ưu: "Good service"
Khuyết điểm: "N A"

Ưu: "Being on time, food, orderly"
Khuyết điểm: "Communication"

Ưu: "Both flights had amazing service, good food for meat eaters, and they were comfortable."
Khuyết điểm: "The first flight was to Seoul and it was hot the entire time."

Khuyết điểm: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"

Ưu: "Nicely equipped newer plane with seatback touch screen. Arrive to your seat to find a blanket, water bottle, pillow and packet the paper slippers and toothbrush. Frequent meal, snack, and drink service."
Khuyết điểm: "Foam earplugs would be a welcome addition."

Ưu: "The service was quick and friendly."
Khuyết điểm: "Maybe a great selection of in flight movies would be nice. (For longer flights)."

Ưu: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Khuyết điểm: "Nothing except flying first class."

Ưu: "The pre-booking of meals to meet dietary restrictions."
Khuyết điểm: "Another protein to go with the fruit tray option"

Khuyết điểm: "More offers of water and drinks."

Ưu: "The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable."

Ưu: "Korean airlines is completely criminal"
Khuyết điểm: "Korean airlines"

Ưu: "Food, professional staff and crew"

Khuyết điểm: "would not accept my confirm check in on line"

Ưu: "Nothing"
Khuyết điểm: "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"

Ưu: "Comfortable seats. Excellent and courteous, and friendly service."
Khuyết điểm: "DID NIT LIKE THE FOOD. POOR QUALITY AND PREPARATION!!!"

Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"

Ưu: "I very much enjoyed the flight. The crew went out of their to make you feel comfortable. The food was delicious and more than enough to make you full. I was very impressed with the room between seats. I will definitely fly with this airlines again"

Ưu: "Excellent service and delicious food and clean."
Khuyết điểm: "No wifi on board. Not many movies."

Khuyết điểm: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"

Ưu: "Best service, clean airplane, flexibility check-in procedure,"
Khuyết điểm: "Food was not good except bibimbap. I ordered instant noodles instead."

Khuyết điểm: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."

Khuyết điểm: "Flight was delayed 4 hours and I had to miss my connecting flight."

Ưu: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."

Ưu: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Khuyết điểm: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."

Ưu: "Friendly staff"

Ưu: "Short layover, good food"
Khuyết điểm: "N/A"

Ưu: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Khuyết điểm: "Everything!!"

Ưu: "The service was good"
Khuyết điểm: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."

Ưu: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."

Ưu: "Leg room, choice of food and the overall services"
Khuyết điểm: "Check-in procedure is confusing, needs better improvements"

Ưu: "Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat."
Khuyết điểm: "Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie."

Ưu: "I loved their willingness to accommodate everyone, hospitality and attention to detail."

Ưu: "Awesome trip"
Khuyết điểm: "No complain. The crew did great service."

Ưu: "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
Khuyết điểm: "Other passengers, but KA can't control that."

Ưu: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Khuyết điểm: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

Ưu: "The return flight food."
Khuyết điểm: "Uncomfortable seating"

Ưu: "Seats comfortable"
Khuyết điểm: "Food select"

Ưu: "Staff are first class....efficient, polite...anxious to please. very well organized flight."

Ưu: "the food was excellent"
Khuyết điểm: "I was upset with the lack of live television/satellite channels."

Khuyết điểm: "Next time"

Ưu: "Comfortable flight, flight attendants were courteous, toilet was always clean."

Ưu: "Service was nice and speedy"
Khuyết điểm: "Seat was stiff"

Ưu: "Nice bibimbap"
Khuyết điểm: "Boarding staffs at Tan Son Nhat Airport"

Ưu: "The time is not delayed"

Ưu: "same as above"
Khuyết điểm: "same as above"

Ưu: "airbus380"
Khuyết điểm: "food. antertaiment"

Ưu: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"

Ưu: "So very accommodating and friendly. The standard for customer service."

Ưu: "The planes were very clean and in good working order. The crew was excellent. We had a very short connection but were met as we got off our first flight in Seoul and given great instructions about how to quickly get to our connection through security while our flight to SFO was being held for 15 minutes. The food was very good, choice of movies and TV excellent. Our bags made it to SFO despite the short connection. All in all I couldn't ask for a better way to make a 20 hr trip to the other side of the world."

Ưu: "All american carriers shold learn from Korean air about the service."
Khuyết điểm: "None"

Ưu: "The simplicity."
Khuyết điểm: "A closer gate. Some inflight food."

Ưu: "Everything was great. The crew was nice and the food was pretty good."
Khuyết điểm: "Everything was great."

Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"

Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."

Ưu: "Seating was fine"
Khuyết điểm: "If flight cost less lol"

Ưu: "Cleanliness, spacious legroom"
Khuyết điểm: "Serve coffee more"

Ưu: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Khuyết điểm: "The seats felt like there was no padding in the seat. The back was fine."

Ưu: "The crew was amazing. They were all very nice to us."

Ưu: "The crew was very good."

Khuyết điểm: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."

Ưu: "Good"
Khuyết điểm: "Good"

Khuyết điểm: "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."

Ưu: "Everything"
Khuyết điểm: "Nothing"

Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"

Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."

Ưu: "The crews' smile and politeness were excellent."
Khuyết điểm: "The line was way long to check in at the Narita International Airport."

Ưu: "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
Khuyết điểm: "Nothing bad"

Ưu: "The plane came from LAX was 45 minutes late...but not a problem.....still ok"

Ưu: "Very smooth boarding process and excellent, lovely flight attendants"
Khuyết điểm: "None"

Ưu: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."

Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."

Khuyết điểm: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Ưu: "Flight was ok"
Khuyết điểm: "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"

Ưu: "The crew are so courteous and helpful."

Ưu: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."

Ưu: "Nothing"
Khuyết điểm: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"

Ưu: "Attendants were friendly."
Khuyết điểm: "Flight was late."

Ưu: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
Khuyết điểm: "There was nothing I disliked."

Ưu: "Good communication, food and services"
Khuyết điểm: "None"

Ưu: "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
Khuyết điểm: "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."

Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"

Ưu: "Most of all are good."
Khuyết điểm: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."

Khuyết điểm: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"

Ưu: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."

Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."

Khuyết điểm: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."

Ưu: "Newplane, excerlent crews"

Ưu: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."

Khuyết điểm: "Very hard landing."

Ưu: "Great leg room, staff was very nice, food and entertainment was decent."
Khuyết điểm: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."

Khuyết điểm: "limited movie selections"

Khuyết điểm: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Ưu: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Khuyết điểm: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Ưu: "The ANA crew is always exceptional. Drinks and food are constantly being provided and the crew routinely walks about the cabin to ensure passenger needs are being met."
Khuyết điểm: "For some reason, other countries do not use a number system when boarding. This often means if you're not paying attention, you could be the last to board the aircraft because a line will form almost out of thin air. Minor issue, but a systematic boarding procedure would be good."

Ưu: "Cabin crew provided great service!"

Ưu: "Food is good."
Khuyết điểm: "The entertainment equipment is a little bit out of date. I know this is a short international journey from Tokyo to Wuhan，and this flight is usually not full-loaded. So I can understand the company uses some old equipment on the plane."

Ưu: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."

Ưu: "ANA flight rarely have big problem, I just let myself relaxed."
Khuyết điểm: "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"

Ưu: "I liked the food and the personal television you get. You can play video games on it which was cool."
Khuyết điểm: "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"

Ưu: "the crew was friendly and efficient."
Khuyết điểm: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."

Ưu: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Khuyết điểm: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."

Khuyết điểm: "Raise the cabin temperature"

Ưu: "Helpful with our 2 year old"
Khuyết điểm: "Baby change area is very small"

Khuyết điểm: "Flat beds on second flight"

Khuyết điểm: "Nothing"

Ưu: "Comfort n clean"

Ưu: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."

Ưu: "I like everything in Singapore airlines"
Khuyết điểm: "Nothing"

Ưu: "okayish"
Khuyết điểm: "Delay could be complimented by faster speed"

Ưu: "Efficient"
Khuyết điểm: "Better food, better selection movies"

Ưu: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Khuyết điểm: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"

Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"

Ưu: "Better flight as bigger craft and no neighbours in my row so I got some sleep."

Ưu: "everything in suite class"

Ưu: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Ưu: "Punctual flight with friendly crew."

Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"

Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"

Ưu: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Khuyết điểm: "baby crying throughout the flight"

Ưu: "Most everything"
Khuyết điểm: "Crying babies made it tough to sleep the whole flight"

Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Ưu: "Nothing"
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."

Khuyết điểm: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."

Ưu: "Liked the service"
Khuyết điểm: "Nothing special."

Ưu: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

Ưu: "Excellent crew services"
Khuyết điểm: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."

Ưu: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Khuyết điểm: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."

Ưu: "I liked there was an opportunity to bid on an upgrade"
Khuyết điểm: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."

Ưu: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Khuyết điểm: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."

Ưu: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"

Khuyết điểm: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."

Ưu: "Staff are very friendly and good ."

Ưu: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Khuyết điểm: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."

Ưu: "the crews were very polite and very helpful"

Ưu: "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Khuyết điểm: "Really nothing. I loved flying with them."

Ưu: "Nothing specific"
Khuyết điểm: "No real dramas"

Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"

Ưu: "clean aircraft and friendly cabin crew"
Khuyết điểm: "uncomfortable seats, average meals, poor infotainment selection"

Ưu: "Great service with a smile and can do attitude"

Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"

Ưu: "Amazing plane and crew!"
Khuyết điểm: "Nothing."

Ưu: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Khuyết điểm: "Segment Delhi to Singapore."

Ưu: "Great service, great experience."
Khuyết điểm: "I liked it all."

Ưu: "again, the crew anticipated our needs"

Ưu: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Khuyết điểm: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."

Ưu: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Khuyết điểm: "Beware of babies on board."

Khuyết điểm: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"

Ưu: "Spacious, comfortable seat"

Ưu: "The flight experience was pretty great overall.."
Khuyết điểm: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."

Ưu: "Thanks once again for a comfortable flight homs"

Ưu: "Crew friendly it's my son favorite"
Khuyết điểm: "Seat selection and little needs comfortable for young kids with mothers"

Khuyết điểm: "Food variety"

Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"

Ưu: "Crew was amazing"

Ưu: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Khuyết điểm: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."

Ưu: "Staff is nice and polite."
Khuyết điểm: "Need more movies choice and TV"

Ưu: "Crew was amazing."
Khuyết điểm: "I had a problem with the seat cushion. Not comfy enough."

Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."

Ưu: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Khuyết điểm: "The food. Hire a chef that knows how to make the food palatable."

Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Khuyết điểm: "just did not like the baggage policy for carry on"

Khuyết điểm: "I didn’t like the spicy food"

Ưu: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Ưu: "Good movie selection, very friendly crew"

Ưu: "Food was good and staff was friendly."
Khuyết điểm: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."

Khuyết điểm: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Ưu: "everything"
Khuyết điểm: "Nothing"

Ưu: "It was on time."
Khuyết điểm: "The food sucked."

Ưu: "Everything"

Ưu: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."

Ưu: "I had an exit seat"
Khuyết điểm: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"

Ưu: "Everything"
Khuyết điểm: "Nothing"

Ưu: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Khuyết điểm: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Ưu: "food, crew ."
Khuyết điểm: "entertainment choices for Hollywood movies are limited."

Ưu: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"

Ưu: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Khuyết điểm: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."

Ưu: "Qatar airways is the best in middle East"

Ưu: "On time. food were good in general."
Khuyết điểm: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Ưu: "Exlent"

Ưu: "The crew was always present. The food was good too."
Khuyết điểm: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Khuyết điểm: "NA"

Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."

Ưu: "Food and crew"
Khuyết điểm: "Lost baggage no one knows anything."

Ưu: "Craft"
Khuyết điểm: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"

Ưu: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Khuyết điểm: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Khuyết điểm: "Food could have been better. Dessert was disappointing, more choice could have been good."

Ưu: "Courteous crew members Nice food tray containers"
Khuyết điểm: "Portions were a little too small for me"

Khuyết điểm: "no one came to help even after asking for assistance"

Ưu: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Khuyết điểm: "The layover was too long"

Ưu: "Crew Service"
Khuyết điểm: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."

Ưu: "Amicable staff"
Khuyết điểm: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."

Ưu: "I like the new 350 plane. Comfortable seats, good entertainment and connections. I especially like that you can display cameras from outside the plane on your seat's screen."
Khuyết điểm: "It was a confusing boarding procedure. We were sorted into zones, but boarded late. So, folks tried to get on all at once. We were in zone 1, and should have been the first economy on, but others just pushed past."

Khuyết điểm: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."

Khuyết điểm: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."

Ưu: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Ưu: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Ưu: "movies were good."
Khuyết điểm: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."

Ưu: "The attitude of the staff"

Ưu: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."