Tìm những chuyến bay giá rẻ từ Southeast Asia đến Oregon

Ưu: "Nice staff"
Khuyết điểm: "More Movies and TV shows"

Khuyết điểm: "Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice"

Ưu: "The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!"
Khuyết điểm: "The food was a little bland, but that is nit picking. For airline food, it was very good."

Ưu: "My seat"
Khuyết điểm: "Time check in maybe earlier."

Ưu: "Love everything"
Khuyết điểm: "None"

Ưu: "Flight went well and was on time. 2nd best experience for economy seat."

Ưu: "Nothing to complaint. Excellent airline nowadays"

Ưu: "Seat super comfy"
Khuyết điểm: "All okay"

Khuyết điểm: "Luggage lost. Tv audio did not work"

Khuyết điểm: "Boarding in New York could have been better organized"

Ưu: "Wonderful crew"

Ưu: "The crew was absolutely amazing!"
Khuyết điểm: "I think everything was amazing"

Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Khuyết điểm: "Flight attendants"

Ưu: "Seat was spacious. Crew was nice."
Khuyết điểm: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."

Ưu: "Everything was great"
Khuyết điểm: "Lower the price"

Khuyết điểm: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Ưu: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."

Ưu: "The food was good the crew was trying to accommodate"
Khuyết điểm: "I have a slight gut and the food tray wouldn’t come out on the seat assigned to me. Could have changed my seat would have paid more for it but they said it that wasn’t an option."

Khuyết điểm: "angled flat seats."

Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Ưu: "Flight time was not bad, not too long"
Khuyết điểm: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Ưu: "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
Khuyết điểm: "N/A"

Khuyết điểm: "We had to wait until check in to sit together."

Ưu: "The meals. The attention to service details. The seats are better."
Khuyết điểm: "Ticket reservation follow up."

Ưu: "Great crew, good food selection."
Khuyết điểm: "Everything was good"

Ưu: "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."

Ưu: "Service is great."
Khuyết điểm: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."

Ưu: "Everything"
Khuyết điểm: "more movie options!"

Ưu: "Crew service responsive and helpful."
Khuyết điểm: "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."

Ưu: "Cabin staff. Special meal. Cleanliness."

Ưu: "Service"

Ưu: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Khuyết điểm: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."

Ưu: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"

Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Ưu: "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"

Ưu: "Service"
Khuyết điểm: "Nothing"

Ưu: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."

Ưu: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Khuyết điểm: "Selection of video entertainment could be increased and improved."

Ưu: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Ưu: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."

Ưu: "They were super considerate the entire flight."

Ưu: "fine food, the pilot handled a typhoon like a pro"

Ưu: "Service & seats are great."
Khuyết điểm: "The connections were a bit late, making the long trip longer!"

Ưu: "Everything !!!"
Khuyết điểm: "Food was very bland"

Khuyết điểm: "Very slow boarding process in Itami"

Ưu: "The seat soace is sufficient enough"
Khuyết điểm: "Pork contain food is served but the crew didn't explain it when giving it away."

"I wish the food tasted better."

Khuyết điểm: "I did not receive the flight confirmation even after payment it was kayak mistake and i will never book from your site again"

Ưu: "Crew we're friendly and helpful. Seats were good."
Khuyết điểm: "Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied."

Ưu: "The seats are very uncomfortable. impossible to be comfortable."

Ưu: "Seats were really comfortable, able to lean back further than most, with large screens and good entertainment options. Also liked that there were open areas on the plane that you could go stand up and stretch out for a while at."
Khuyết điểm: "About halfway through the flight the bathrooms definitely needed cleaned. By the end of the flight they were disgusting, with toilets and sinks clogged and no tissue. I'm really surprised Emirates allowed this to happen, because everything else was great."

Khuyết điểm: "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."

Ưu: "Overall good experience, could have been better if we had got seats of our choice."
Khuyết điểm: "If we could have got seats of our choice."

Ưu: "Upgraded to first class!"

Khuyết điểm: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"

Ưu: "super comfortable. Food is not very tasty , could be better."
Khuyết điểm: "Food in business class is not very tasty , could be better."

Ưu: "Everything"
Khuyết điểm: "Nil"

Ưu: "The service and movie selection during the flight."

Khuyết điểm: "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."

Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."

Khuyết điểm: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"

Ưu: "Very responsive and friendly crew"
Khuyết điểm: "Would like to see more vegetarian options"

Ưu: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Khuyết điểm: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."

Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."

Khuyết điểm: "No Bassinet provided. Staff was not friendly One of them was very rude. Food was not good. Couldn't get a vegetarian food"

Khuyết điểm: "Flight was initially delayed one hour, then we were asked to line up for boarding but it took another 45 minutes of standing before we were boarded. The flight ended up taking off 2 hours late. We missed our connecting flight, the meal vouchers in Dubai were for vendors that were a) shut down/no longer open and b) of terrible food quality (McDonalds!? AWFUL!)"

Ưu: "Generally the standard was good as I've come to expect from Emirates"
Khuyết điểm: "There was little communication about boarding at Lusaka. By contrast to larger airports it is not at all clear where to go once you are in the departures area - fine if you are familiar with the airport, but confusing if not. I discovered I should make my way through secondary security into the departure gate area via a small unsigned door. There followed a good deal of confusion among the passengers as to where we should be waiting, and whether the flight was on time or not. Another area which could be improved, but not by the airline, is the listing of departure gates for connecting flights in Dubai. There are so many flights cycling on limited screen space, so you have only a few seconds to locate your flight, from around 90 or so, before having to wait for the cycle to repeat."

Ưu: "Everything was amazing, from check in to deplaning. I’m going to sign up on their frequent flyer program."

Ưu: "I liked the options for entertainment and comfort."
Khuyết điểm: "Crew and Boarding crew were not at all respectful, they were very rude."

Ưu: "Loved the service. My flight was from NYC to Milan."
Khuyết điểm: "There was not one thing."

Khuyết điểm: "it was late and it was not informed until we all sat."

Ưu: "Nothing. Will not travel again on Emirates"
Khuyết điểm: "Food Comfort level Flight delay"

Ưu: "I enjoyed the attention to detail and the overall friendliness of the staff."
Khuyết điểm: "During the boarding process, there was little control and it ended up becoming a mad rush involving all zones to just to get on the plane."

Khuyết điểm: "None."

Ưu: "Everything!!!!!"

Ưu: "Great airline, very friendly staff, the food was pretty good considering that it's airplane food.The ICE entertainment system was great, lots of movies/TV shows to watch on the flight."
Khuyết điểm: "Only negative part is that we sat right by where they stored and prepared the food so it was noisy at times."

Khuyết điểm: "Crammed, staff poor"

Ưu: "Nothing special"
Khuyết điểm: "Staff wasn't the friendliest. Waiting times on Dubai airport is way too long, the airport staff was rude, and not helpful at all. Unwilling to speak English. Can learn a lot from KLM. This was my first time flying with Emirates, will be the last."

Ưu: "Excellent on board!"
Khuyết điểm: "Everything was good!"

Ưu: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."
Khuyết điểm: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."

Ưu: "Impecable! Not too many announcements! Absolutely gorgeous plane, great crew, good bathrooms, comfy seats, more room, the plane is so huge you don't feel a take off or landing. Easy pleasant check in process. Thank you!"
Khuyết điểm: "The food, well I rarely eat on a plane, but some times its a bit better than the others. Vegan options could be good option as i don usually trust meat or fish on a plane! The touch screen doesn't feel the "touch" lots of times"

Khuyết điểm: "16 hours transit in dubia without any service."

Ưu: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."

Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."

Ưu: "Nice experience happy"
Khuyết điểm: "Leg room little short"

Ưu: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Khuyết điểm: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."

Khuyết điểm: "Crews were rude"

Ưu: "I made it to my final destination safely"
Khuyết điểm: "Not much overhead space for your bags, so we have to keep them at the bottom of our feet....i was travelling with a senior on a wheelchair and the idea of her going up and down the stairs into and out of the airplane wasnt so pleasing...the cabin crew could be easily mistaken for any other passenger becase of dress code..."

Khuyết điểm: "Bothing"

Ưu: "Food, service and the crews behavior to be honest I'm very satisfied from that flight so I recommend all my friends to try once on Emirates. I really appreciate for the services."
Khuyết điểm: "There is nothing to mention that I didn't like it everything was on time."

Ưu: "Nothing"
Khuyết điểm: "Their customer services is not terrible, it's nonexistent."

Ưu: "I will only fly Emirates when available to my destination from now on."

Ưu: "seats reclined nice, movie selection great"
Khuyết điểm: "i didn't care for the manner in which you are charged for baggage fees"

Ưu: "Everything you lol for and want in a Quality Airline, You will discover with Emirates Airline"
Khuyết điểm: "Top Quality - Service, Friendly Crew, Helpful, Confort, Ambience. A great flying Experience."

Khuyết điểm: "Complimentary varieties can be increased"

Ưu: "This is my third time flying with Emirates and I can not say enough positive things. I only wish my husband was able to fly with them."

"American Airlines customer service was extremely poor. They canceled our flights multiple times. Then put us on standby trying to get on flights instead of booking us on a confirmed flight to get us home. So flight after flight we kept our hopes up just to be disappointed and stuck from a connecting flight. We had never been to Dallas so we were sleeping on the floor at the airport waiting to get home."

Khuyết điểm: "Book seats together for parties traveling together."

Ưu: "Crew was friendly and nice"
Khuyết điểm: "Absolutely no covid regulations in place, completely packed flight, boarding was horrendous everyone going in at once"

Ưu: "Crew was good"
Khuyết điểm: "Seating sucked, did I say sucked. Greed never give the customers that pay your bills better comfort and leg room. Greed greed greed. Scumbags"

Ưu: "waited for us. We were late from Yuma"

Ưu: "Fast boarding"
Khuyết điểm: "No real headrests on the seats. Not very comfortable."

Khuyết điểm: "The head phone jacks were loose so watching a movie was extremely difficult. The aisle is so small you can’t even walk down it without bumping people who are seated. It seemed like none of the crew wanted to be there."

Khuyết điểm: "The flight attendants were friendly, watched a movie, thanks for the ear buds to listen to the movie. There was a lot of turbulence but I feel our pilot managed it very well bringing us in safely and smoothly as possible. I can't think of anything that could have been improved on."

Ưu: "On time, crew was nice."
Khuyết điểm: "Seats are too tight. Board from the outsides in, not front to back. Windows seats in the back go first (after first class, ADA, etc), and fill the cheap seats back to front. As it is, literally everyone with an aisle seat ends up on first and overheads fill before people have a chance to know, requiring a lot of against-the-flow foot traffic and delays pushing away from gate."

Ưu: "Nice stewards"
Khuyết điểm: "Gate agents crabbie"

Ưu: "Good crew"
Khuyết điểm: "The boarding process was terrible. The boarding time changed every 5 minutes"

Khuyết điểm: "Inflight Wifi was spotty"

Ưu: "plaту"
Khuyết điểm: "boarding time, delayed for 3 hours"

Khuyết điểm: "Cabin temperature"

Khuyết điểm: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."

Ưu: "None"
Khuyết điểm: "I had very bad emotions sickness from London to Dallas TX. After I got on the plane I asked one crew member if I have any chance to switch the seat to sit by the bathroom because I am very sick, but seems no one cares. They said there is nothing they can do and tell me to get back to my seat. The whole fight I was sick. It was a horrible no crews member were asked me how I felt. No crews member checked me if I were ok. I had fever and so sick. There were late. I never have any bad fight like this forever."

Ưu: "Nothing - except getting my seat upgraded from the 'claustrophobic zone'."
Khuyết điểm: "Having to wait 5 hours for the flight as my FRA to DFW flight arrived late. I had been up over 26 hours already and was struggling to stay awake prior to the flight. (My day didn't end until I'd been up more than 32 hours.) Crew from the late arriving flight should have announced the connecting flight delay well before landing at DFW. The flight should have been held for 20 minutes, as it appeared that the majority of the passengers affected were able to clear customs and arrive at the gate in time. Headphone jack had a very poor connection. Plane was dirty."

Ưu: "Crew was nice and professional."
Khuyết điểm: "Freezing, one hour wait on the tarmac before takeoff meant one hour delayed arrival. No TVs in seats, no meals on six hour flight."

Khuyết điểm: "Had terrible seats with no reclines and near the bathroom. They charge extra for better seats, they should offer something in return for below average seats."

Ưu: "The pilot was very apologetic about being delayed but we were able to catch the flight because it was delayed for about more than 2 hours."
Khuyết điểm: "It was cold in the beginning of the flight. We were delayed at the first flight and when we got to the gate there were no one available at the gate to check us in. We had to go to customer service to get on board."

Ưu: "Flight crew was pleasant and efficient. Everything was on time."
Khuyết điểm: "Cramped seats with zero leg room."

Ưu: "The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag."

Ưu: "Everything, crew, plane was clean, service was better than the previous international flight. Nont"
Khuyết điểm: "Nothing"

Ưu: "I liked the way the Pilot (Captain) addressed the passengers before and after the flight."
Khuyết điểm: "The wait at the customer service counter in the terminal at LAX."

Ưu: "All went well"

Ưu: "I like how quick and efficient the boarding and check in process was."
Khuyết điểm: "I just wish that if I paid a little more for seats I should get more comfortable and roomier seats is all. Don’t make the seats sit so upright."

Ưu: "Nothing. Had a family emergency"
Khuyết điểm: "I had a family emergency and had to buy a ticket to Pittsburgh to get home instead of going to Portland."

Khuyết điểm: "American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays."

Ưu: "The agent at the desk helped seat us together after our disastrous 1st flight. Crew was friendly & upbeat, great service."
Khuyết điểm: "Old plane No entertainment No place to plug in/charge devices."

Ưu: "Nothing"
Khuyết điểm: "The flight was delayed little by little up to two hours then finally we board the plane, everyone is seated and then they cancel the flight."

Ưu: "Efficient boarding. Decent communication during delay of previous flight (delay of 4+ hours), friendly and helpful crew on the delayed flight."
Khuyết điểm: "Dirty plane. I had to clean my own seat with a wet wipe and some paper towels. Previous AA flight delayed by 4+ hours causing a missed connection."

Ưu: "Flight attendants were polite and friendly during beverage and snack service Seats were clean and recently reupholstered"
Khuyết điểm: "Two people got removed from the flight for seemingly no particular reason prior to departure, and looked quite unhappy although there were no strong words. Very small seat pitch Long delays for maintenance and runway Annoying ads for AA credit card over the intercom prior to landing No USB ports"

Ưu: "Comfortable first class seats for a regional airline, although no food or entertainment. Flight attendants were great, very friendly and they checked up on us often. On time departure and early arrival. American Airlines has always been great for me. Will be back"
Khuyết điểm: "No food in first class, but it was only a 2 hr flight on a regional"

Ưu: "Boarding was very quick, they called the groups quickly with no lag time in between."
Khuyết điểm: "I think this was the most cramped airplane I have been on. It was so uncomfortable and I would think that they would take this into consideration since it was a red eye flight."

Ưu: "I got there safe and there was some entertainment"
Khuyết điểm: "seats small and not real comfortable."

Ưu: "The trip was on time and with no issues flying. I really enjoyed the ability to watch a movie...this was AWESOME!"
Khuyết điểm: "Wow, the seating was VERY tight and I was happy for the TV screen in front of me to keep me busy. All the inflight interruptions on the movie I was watching."

Ưu: "All connections-smooth"

Khuyết điểm: "Only airline we flew that didn’t have pre boarding for families with small children."

Ưu: "We did not take this flight when its schedule was moved back, instead taking one LHR-SEA that would get us home at a reasonable hour."
Khuyết điểm: "The change by British Air in flight departure/arrival times. The resulting adjustment was costly and we were unable to get "extra" seating on the long leg of the trip by the time we were notified of the changes."

Khuyết điểm: "There is no legroom in coach. I am six foot seven and my knees cram against the seat in front of me to the point my legs go numb."

Ưu: "Amazingly, the flight wasn't full and the stewardess let my wife, 2 month old son and me have the last row."
Khuyết điểm: "Entertainment on AA is sub-par"

Ưu: "We moved due to job change and American would not work with us to Change a reservation."

Ưu: "Wrong airline, sent me to wrong gate, almost missed the flight. If I wasn't lucky enough to need a wheelchair, I would probably still be in Phx! Not happy at all, to say the least. I had to grease the palms of about 7 different wheelchair pushers. A bad day all around."

Ưu: "On schedule and met all my expectations."
Khuyết điểm: "No complaints."

Khuyết điểm: "No complaints."

Khuyết điểm: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."

Ưu: "Nothing unexpected happened"
Khuyết điểm: "Nothing"

Khuyết điểm: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"

Khuyết điểm: "Terminal at LAX requires a bus."

Ưu: "Arrived 25 min EARLY for a change!"

Khuyết điểm: "Would've been better if Air Canada had not downgraded the land to a propeller plane!"

Khuyết điểm: "Good food. Best airline I’ve traveled besides Southwest. First international flight and the crew was so nice and professional!"

Ưu: "The flight itself was fine and the crew was excellent. The boarding process was efficient."
Khuyết điểm: "My center seat, which was assigned, put me in an extremely uncomfortable position physically for the entire 14 hour flight. My two seatmates extended physically into my space, and minimal legroom meant by knees were pressed against the seat in front. I was not happy at the lack of seat choice."

Khuyết điểm: "Embarked late. Sat on runway for 30 minutes waiting to disembark. Missed ride to Eugene Or. Not happy."

Khuyết điểm: "We had a two hour delay. First the aircraft was late. Then it needed repair and another aircraft had to be brought up. After a 10 flight from Frankfurt and a 3 hour layover in Vancouver, I was not a happy camper!"

Ưu: "Crew was helpful in answering questions"
Khuyết điểm: "The only food served was a pay option only."

Ưu: "90 minutes"
Khuyết điểm: "90 minutes"

Ưu: "Flight was mercifully short."
Khuyết điểm: "Air Canada canceled other short haul flights and jammed the overflow passengers onto our flight which resulted in our flight being late and overcrowded. Passengers that came from the canceled flight complained that this wasn't the first time Air Canada had done this."

Ưu: "Airfare is very reasonable. Food on the planes are average. Service is average."
Khuyết điểm: "Flight was delayed from Vancouver to Portland"

Ưu: "A short flight on a small plane.Smooth flight, smooth, smooth landing. Although the flight was delayed, the passengers were kept informed as to where the plane was and the expected time of departure."

Ưu: "The leg room in basic economy was great -- especially compared to other airlines. In seat entertainment was free."
Khuyết điểm: "No complimentary snack on a five-hour flight. Food was available for fee. Entertainment movie/TV programming was limited (not live television)."

Ưu: "0"
Khuyết điểm: "Because of the delayed flight out of Lisbon I missed this flight and was rerouted to Vancouver. I had to go through customs and re enter the airport going through security to board the Vancouver fligh. Slept in a hotel for four hours, paid for by Air Canada, went back to the airport through security again and flew to Portland."

Khuyết điểm: "Air Canada offers this flight DAILY. Yet somehow the boarding was the most excruciating tedious I’ve had to endure. Passengers who needed assistance boarding seemed to have to deal with haphazard organisation, and the fact that they seemed surprised so many people brought carry-on luggage that the bins filled up is laughable. Changed my return flight to Alaska Air."

Khuyết điểm: "I did not make this flight. Instead was re-routed and spent 12 hours overnight in the Vancouver airport before getting to fly to Portland, without my luggage that was left behind in Toronto."

Khuyết điểm: "I was held back for 'random' security check. Security lost my boarding pass and didn't care. Only found it because my friend asked them to check a table where they had put it. They didn't apologize for any inconvenience and instead security chief kept asking more questions. Truly atrocious customer service."

Ưu: "Pleasant crew"
Khuyết điểm: "ONE bathroom for all of economy Had to buy even smallest snacks Poor overhead bin space"

Khuyết điểm: "No luggage"

Khuyết điểm: "There was one announcement about preboarding and none after that -- only one announcement about delay of 20 minutes but we were more than an Hour late boarding. That was 1st impression. Then, when we got on the plane, it was very old so made me worry about safety."

Khuyết điểm: "The entertainment system was broken on this flight."

Ưu: "Good price for flight ticket"
Khuyết điểm: "Food"

Khuyết điểm: "Customs detained my girlfriend and I for an hour causing us to supposedly miss our flight. We spoke to a Air Canada Rep and they told us our flight had left and they couldn't hold it for us. That is fine but they said they would not provide us with a hotel for missing this. Ok that is there policy but we ran to the terminal E95, for our Flight to Portland which had actually had not left and they were actually holding it for another person. So Air Canada lied about our flight leaving and that there was not another one till the next day. Overall I will never go to this airport nor will I use Air Canada ever again."

Ưu: "Very friendly flight attendants. Great food!"

Khuyết điểm: "The flight attendants were jerks. Why can't I listen to my headphones before takeoff? Because of the safety speech? Are deaf people not allowed to fly? I was asked to take my headphones off during the safety speech, which I did. I put them back on after the speech and was yelled at. The lady in front of me had a dog. The lady across from me was talking on her cell phone. And the kids behind me were playing games on their iPad with no headphones and the sound on. No one said anything to them. Screw this airline."

Khuyết điểm: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."

Ưu: "Nice friendly staff in plane, and experienced staff at airport (unlike in Okinawa, Tokyo and Osaka). Nice to be able to recheck bags and clear US customs in Vancouver, BC thanks to the US section of the terminal, so that we didn't have to do that upon arrival in Portland."

Ưu: "It got me home."
Khuyết điểm: "One of the attendants yelled at anyone who needed to use the bathroom whenever the seatbelt sign was on. Understandable when the plane was actually experiencing turbulence but most of the time it was a smooth flight. Know there are regulations concerning this but I feel she could have been a bit nicer in her tone. Thankfully there was an empty seat just outside the toilet so that I could sit but anyone who arrived after me was told to return to their seat. When nature calls, sometimes it's impossible to walk very far."

Ưu: "Staff was courteous and tried to get people with large luggage to check it."
Khuyết điểm: "It took forever to load as people carried on huge bags that wouldn't fit in the overhead bins or under the seats. It took an extremely long time to get through American customs, and they were very rude, not caring if people missed connecting flights. They wouldn't add workers. Some almost missed the flight. P"

Khuyết điểm: "I needed to sleep ( it was 1:00 am in the city I originated from) and in the smaller plane the seats barely reclined and it was hard to get comfortable, let alone sleep."

Ưu: "I was last on the plane. The crew was welcoming."
Khuyết điểm: "Not very clean bathroom. Not unusual for airplanes."

Khuyết điểm: "To small of plane."

Khuyết điểm: "My girlfriend and I booked our flights about 10 months in advance and had selected seats next to each other for all of our Air Canada Flights. Somehow all of these seats were changed without an update to us. We did not sit together at all on any of our flights and were put in middle seats, which is not what we originally requested. We were both very upset with this as some of these were long flights."

Khuyết điểm: "My flight from Milan was 1 1/2 hr late but before landing it was announced that our seats on the connecting flight was "protected". I got to my gate 40 min. before takeoff (it was 15 min. delayed). Upon boarding I was told my seat was given away. They assumed I would miss my flight. I had to wait another 4 hr. to board a flight to Vancouver BC leaving 11pm. I had to go to a hotel at 2 am and take a 8:50 am flight to PDX. Before boarding I was again stopped because my ticket didn't have the proper security stamp. The agent there was extremely rude and condescending. This was a terrible experience!"

Ưu: "Price and crew were good. comfortable enough."
Khuyết điểm: "No decent place to eat in the airport and no food options on the flight.Also it was an hour delayed."

Ưu: "Nothing in particular. We got here safely. That's good."
Khuyết điểm: "1 bathroom for long flight. Ridiculous. Very tight and uncomfortable seats. No pillows, blankets, food and drink service only 1 time in long flight and all food is purchased. Basically, an exercise in human torture for 5+ hours. Should not be permissible to treat people this way."

Ưu: "Staff VERY professional. Very easy to use food voucher."
Khuyết điểm: "Mechanical Issues. Made to wait 4 hours for alternative plane."

Ưu: "I'm glad Air Canada took appropriate precautions to ensure our safety, however..."
Khuyết điểm: "On the flight from Portland to Vancouver, someone was allowed to board the plane and then leave, with no explanation, no accompaniment, and no way of contacting him. Consequently, our flight was delayed 3 hours while police and bomb squads checked the plane and all the baggage. Why was this person allowed to disembark in the first place? This occurred during boarding, so there should have been attendants there to stop him or at least ask him where he was going. And once he did disembark, why was no one able to track where he went? Seems like an odd security breach and, ultimately, a huge inconvenience for the passengers who remained on the plane."

Ưu: "- On-time departure, attentive staff and good selection of entertainment to pass 5 hours of travel time - Love the pre-boarding for families with kids - Good overheard space for carry-on bags - flight was not way overbooked and no one had to scramble for space"
Khuyết điểm: "- Narrow leg room - relaxing in the economy class was challenging (but not surprising experience)"

Ưu: "Wow these guys balance MANY flight changes and seat changes with professional and humor that all the passengers appreciated"

Ưu: "Air Canada worked hard to get people where they needed to be but security was somewhat difficult although understandable"

Ưu: "The only thing I liked is the fact that I arrived safely at my destination."
Khuyết điểm: "I did not like the three house delay in Toronto. And, of course, we were always told, it will be just a few more minutes each time so for three hours we were stuck, milling around @ the gate.....well actually between two gates because they kept changing gates.......waiting for the flight. If I'd know it was going to be 3 hours, I would have maybe gotten some food and wandered away to find a place that had a spot to sit. Instead, standing on one foot and then the other, hungry for three house while Air Canada got their #@%*# together and found a plane that actually functioned appropriately."

Khuyết điểm: "The final leg of our travel boarded over 2 hours late. No compensation given for that. Two planes were declared not fly worthy-low confidence. While not Air Canada's responsibility, Toronto's Pearson Airport was awful. We went through many airports on our travels and this stood out as the worst. Constant security checks that seemed unnecessary. Poor line management. Not enough security/immigration kiosks. Very expensive food. During our 2+hour delay for boarding, we observed constant gate changes for other flights. Flight organization seems poor."

Ưu: "That this flight had entertain system that was on broad. Did not have to down load or use your horrible app."
Khuyết điểm: "You should provide food or snacks for flights over 2hours with no charge. We were only offered a drink. Some people do not carry credit cards to purchase items."

Ưu: "Seats were comfortable and I was able to sleep for most of the flight."
Khuyết điểm: "My flight was delayed several times and the gate was also changed. I recognize that safety is important, but passengers should be offered snacks when their flight is delayed for several hours."

Khuyết điểm: "The pressurization of the cabin was very uncomfortable for me. I fly a lot and only notice this like one in 30 flights. I was very swollen after and felt the pressure during the flight."

Khuyết điểm: "No viewing screens and fewer selections of movies from air canada app compared with selection from vancouver to tokyo. I don't know why our return trip was so different."

Ưu: "Punctuality"
Khuyết điểm: "Not even a pretzel with a soft drink or coffee. Also coffee was lukewarm."

Ưu: "Seats were comfortable and could recline more than other planes. Had entertainment in the headrests."

Ưu: "Again, I felt we had excellent service. It was a small plane and one steward, and she did everything!"

Ưu: "Short, quick and convenient"

Ưu: "It was alright, just not much entertainment on a small plane"
Khuyết điểm: "No enough things to entertain me and the seats were somewhat uncomfortable"

"Horrible"

"LOL, food? What food? At least they give you the whole can of soda/water/whatever, though. Sat at the gate, boarded, for 45 minutes, but as far as I could tell that wasn't anyone's fault (mechanical issue). As I didn't want to plummet from the sky, I can't blame them."

Ưu: "Movies"
Khuyết điểm: "Cleaner. On time"

Khuyết điểm: "Better snacks ...maybe nuts"

Ưu: "Staff was very nice"
Khuyết điểm: "Flight delayed, again. Blankets smelled molding or worse."

Ưu: "The seat"
Khuyết điểm: "Some crews are not have a nice customer service"

Ưu: "We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back."

Khuyết điểm: "The boarding process"

Khuyết điểm: "The seats are so squashed in in economy it was really hard to get comfortable. The inflight entertaining on the screens was rubbish. The app didn’t work with the movies. Some of he crew were lovely, and some were just ok."

Ưu: "Free entertainment options"
Khuyết điểm: "4 hour flights should get a little more free food than crackers."

Ưu: "The crew was great and the landing into Denver was very smooth."

Ưu: "Not much"
Khuyết điểm: "Uncomfortable seats, no leg room, no outlets for charging, only two restrooms for economy and no aboard carry on. It was overall very uncomfortable and unenjoyable. Alaska is much better"

Khuyết điểm: "Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all"

Ưu: "This will make a good story about how bad flying had gotten and United is really a much worse airline than I remember. I think their CEO is incompetent and I can only hope that they drag me off the plane to get some sort of compensation."
Khuyết điểm: "Not arriving at my destination"

Ưu: "Easy boarding"
Khuyết điểm: "Everything but the easy boarding. Horrible comfort level to the point of wishing I could have hurled myself out of the plane."

Ưu: "airplane was good"
Khuyết điểm: "nothing"

Ưu: "Not much."
Khuyết điểm: "The flight was delayed. The in flight entertainment didn't work on my iPad. Apparently I needed the United app. It would've been nice to have been notified of that before I got on the plane."

Ưu: "Flight left on time and landed early"
Khuyết điểm: "A window alarm went off loudly for about 20 minutes during the flight. The crew seemed to be aware of it but made no attempts to stop it or to inform passengers what was going on."

Ưu: "The WiFi didn’t work although it would charge you’re credit card."

Khuyết điểm: "Chicago O'Hare was a nightmare. Hugely crowded, flights kept getting moved to different gates so hundreds of people were milling around, or just standing around. Not enough room to line up to board. I will try to remember not to go through there again on a Friday evening. Disappointing also to have 4-hr flight without movie or entertainment."

Khuyết điểm: "United didn’t allow on-line check-in, wasting my time and theirs, forcing Basic Economy passengers to be checked in by a person. Won’t be flying United again."

Ưu: "the crew was great. there were several high maintenance travelers on this flight. they handled them the best they could."
Khuyết điểm: "so uncomfortable. my knees hit the seat in front of me (i am of average height). seat would not recline."

Ưu: "Comfortable flight. Got an economy plus seat at Silver level. Middle seat was empty. New interior in airplane with power outlets and mood lighting in cabin. Free movies available on network. For a short flight of this duration, a very comfortable atmosphere."
Khuyết điểm: "Boarding process was chaotic. Gate staff didn't seem to be announcing boarding groups. I like how American has a promotion with T-Mobile for 1 hour of free wifi internet, which United doesn't."

Ưu: "I finally got to Portland."
Khuyết điểm: "The plane did not arrive at gate, they gave us poor/invalid excuses as to why there was no plane. We moved from gate 73A to gate 82, in another terminal back to gate 73A for no explainable reason. Finally we left after having to checked in now at gate 73.....what a mess and over 2hrs late!"

Ưu: "Great to get a low faire on a short notice."
Khuyết điểm: "Flight attendant was very stand offish and never smiled. Towards the end of the flight when I tried to give her an empty water bottle, she rudely said "No more trash." Not very friendly at all."

Khuyết điểm: "The gate changed, the United App did not update and we did not look at the flight status board upon arrival as we were relying on the United App. Ran all the way to the 'old' gate (90) only to realize b/c we heard something over the loudspeaker about a flight to Portland at Gate 60 (we had just landed from IAD right near that gate). Looked at the board and realized the gate had changed, had to run all the way back to the other gate and it wasn't boarding yet. When I mentioned all this to the gate agent, she told me i should have checked the board & refreshed my app...i refreshed my App 6 times and it still didn't update - i'm not an idiot but she made me feel like one. She had no sympathy and was not nice or helpful. When we got on the flight, realized it was empty and we were sitting WAY in the back when there were plenty of open seats, so we moved up thank God!"

Ưu: "Crew was very friendly"
Khuyết điểm: "Seats even smaller than I thought they could even go. Nickel and dime for everything, flight was delayed and just overall very mediocre."

Khuyết điểm: "1. The flights within the US and Canada was delayed. 2. The United Airline staff in San Francisco told me to pick up my luggage when I get to Seattle despite of the fact that my final destination was Vancouver. I questioned the staff about this ata this seemed odd, but he insisted that I pick up my luggage in Seattle. Upon arrival to Seattle I went to the baggage claim area to find out that my luggage was already put through to the connecting airline to Vancouver. This resulted in me having to go through a long line of passengers to do all of the security checks again to enter the international airport gates. This almost resulted in me missing my connecting flight to Vancouver. The only saving grace was that the flight was delayed by another hour. 3. Changes made on my connecting flights were only given to me during my check in at Auckland. My previous booking was Auckland -San Francisco - Portland - Vancouver. The boarding pass I was given in Auckland omitted Portland and was changed to Seattle. I was never informed about this by United Airlines. 4. United Airlines website NOT allowing me to log in using my e-mail."

Khuyết điểm: "I hate the apps for entertainment- it's so chintzy in comparison to Delta that has the nice the on the back of the chairs. Seats so cramped"

Ưu: "The crew at the gate and on the plane were very pleasant."
Khuyết điểm: "The flight was greatly delayed making for an extraordinarily long travel day. It seems that almost every time I travel on United, there are delays and problems."

Ưu: "We arrived safely at PDX"
Khuyết điểm: "We left 3 hrs late, arrived very late at night, I did not get home until 2 a.m. There was no apology. There were no plugs for computers in the back of the plane and I got stuck between a fat person to my left and a fat person in front of me who leaned their seat back as far as possible. It was hideous."

Ưu: "Free WiFi with Free Entertainment movies."
Khuyết điểm: "Delayed flight, had to wait on the airplane that had a late departure out of NYC"

Ưu: "N/A due to them rerouting my itinerary."
Khuyết điểm: "N/A due to them rerouting my itinerary."

Ưu: "Nothing"
Khuyết điểm: "Never got to do this flight because of the previous flight which is reviewed below: My seat was broken and wouldn't stay in upright position. This really pissed off the passenger behind me. Crew kept telling me to put my seat upright, I kept having to tell them the seat was broken. Old airplane with no in-seat entertainment. they advertise on the seat that you can watch all their entertainment content for free, but then you have to pay for wifi to watch so it's not free then, is it? Every movie or show requires "additional software" so you have to purchase internet to do the download. This is an 11 hour flight, I would have appreciated being able to watch a movie or something without forking out $30. Flight was delayed, so we were low on time to make our connection. I asked a flight attendant twice if we could get help deplaning early or at least get moved up some rows since we were in the very back of a 747 (there were plenty of vacant seats). They said no, and told us that customs would only take a minute and that the other united flight knew we'd be coming and would wait. I don't usually fly united; other airlines typically will actively take steps to help (like moving connecting passengers to the front shortly before landing) if they are the cause of the delay. Customs had only one agent working and we were pretty much last in line so that process took over an hour. Just moving us 10 rows forward before landing would have made all the difference because our connecting flight closed its doors and taxied for takeoff less than 5 minutes before we arrived. They had some united employees guiding and directing a couple of passengers that were going to be late for a connection to LAX, but no help for those of us connecting to portland. Customer service didn't even offer a verbal apology. Last time I flew with united, I also had a terrible experience for different reasons. I did not intend to fly united for this flight, but I purchased tickets through and for Lufthansa, and this flight was regrettably operated by united. Another thing I don't like - the food was horrendous. It was a breakfast sandwich that was advertised as "hot and fresh" on the packaging but was served straight from the refrigerator. I was in the middle seats with one person to my left and two people to my right. Everyone took only one bite and threw away the rest. Just don't bother serving the food if it's going to be that bad, it's very wasteful. I always appreciate a hot towelette after a long overnight flight. United offered no such thing which was a first for me. Regarding boarding: they called us all up to line up in boarding groups and then we had to stand in line for 65 minutes. I have a bad back and had to sit on the carpet to avoid being last in line and not having space for my carry on bag. Would have been nicer if they would have just let us sit in the chairs at the gate in comfort until they were ready to board."

Ưu: "The older planes of United Airlines could use some remodeling. The entertainment system with controls in the middle of the arm rest where the elbow rests is such a bad idea, didn't even bother with this crappy unintuitive system. It was annoying and flashy with bright advertisements or something popping up on a night time flight just sooooooo annoying, turning it off was not intuitive and had to ask the flight attendants how to turn it off during their very busy work of handing out packages with five miniature pretzels and drinks to the passengers, was happy to get a whole cab of juice to myself though."

Ưu: "The crew was very nice and polite. Service was prompt and excellent"
Khuyết điểm: "Excessively long layovers. I came home with 3 broken ribs and had to endure a 11 hour layover in Japan and another 6 hour layover in San Francisco."

Ưu: "We didn't die in a fiery explosion. The flight attendants were nice too"
Khuyết điểm: "I know that I was in economy, but JEEZ! Everything was super cramped. I don't take up much room, but you couldn't do anything. I had a larger dude partway into my seat, my seat barely leaned back (and would slowly creep it's way to upright anyway), and of course I had no leg room at all, not that I was expecting that. Also, a six hour flight with just a snack offered is pretty absurd. I know cutting corners saves money, but I'm still paying money and it would be nice to have a slightly more pleasant experience. This was easily one of my worst flight experiences"

Ưu: "The crew and flight staff were friendly and professional."
Khuyết điểm: "The seats are very narrow and crowded and the seat backs do not go back far enough to provide any additional comfort. The 1.5 hr flight only had peanuts or pretzels for a snack"

Ưu: "Boarding was very organized"
Khuyết điểm: "There were 2 flight attendants. Male and female. The female flight attendant was rude and appeared in a bad mood. And did not offer food to me. I hadnt eaten at all. I was in the very last row. And when the food cart approached she just wheeled right past without asking me. Then we i tried to get her attention she looked annoyed and ignored me. So i just ate ice cubes. It was unacceptable. I could hear her bickering at the other flight attendants in the back. It was so unprofessional."

Khuyết điểm: "Upon approach we were suddenly deverted to Seattle. I had a few issues. Number one you could not hear the pilot so that made it worse. The lack of communication was horrible. I have been on flights when there has been clarity given a change in plans but this was bad. We sat at the gate for an hour and a half, again no real communication, the fligh attendant t hope was joking when he said there was a half a bottle left for the whole plane...much later we were served water. Announcements were made but no clarity. We were told to collect baggage at number 2. Get a voucher for a hotel. After deplann9ng about 25 of us stood in line at the customer service desk where there were two staff working slowly. Then after an hour they announced we were in the wrong place, couldn't that have been explained earlier? Once we made our way out of the terminal to the ticket count the line was all the way down the hall. still with little info we waited. We landed at the alternate airport at 945, at 130am I had my vouchers, the food not useful until the following day, the hotels were full, no one picked up the phone for the shuttle bus to the hotels. I finally elected to sleep at the airport on a bench. We had actually all been reassigned a flight on our same plane. So I am not sure why we had to wait in line all that time. Our bags were not removed from the plane an irritated baggage claim attendant told me. It was a mess. The flight the next morning was fine, short, without problems for me. united needs to work on its communications. It would have been helpful to have someone out side running the line giving out info. And at customer service they should have been paying attention to their line. Would have been helpful."

Ưu: "This was the first flight in approximately 10 years where everything worked as it was supposed to. The flight was on time. Our crew were pleasant, friendly, and warm - this has been the missing element for a long time. The new plane was comfortable."
Khuyết điểm: "I still could not get my PC to work with in-flight entertainment."

Ưu: "Economy+ seats were very nice. Gates were close."
Khuyết điểm: "Having content viewable on your app is fine, but finding out last minute that for some reason your device doesn't work with the system is annoying. There didn't seem to be any food or drink service, which was odd."

Ưu: "I appreciated that we boarded quickly. Again the crew was great!"
Khuyết điểm: "We were assigned seats that didn't recline, and we'd been travelling since 4:30am Pacific time. Flight was full so we were stuck. Our electrical outlet was smashed and unusable to charge my phone, which I needed for sending work emails and contacting clients. I was surprised that there was no free content on the tvs. I actually just wanted to see the map and it required I pay."

Ưu: "As a devoted southwest fan, My experience on United was a pleasant one. Friendly crew, nice updated plane. Seems like United is truly seeking customer satisfaction and realize the airline business requires customer service and care!"
Khuyết điểm: "Seats are still pretty small and tight!"

Ưu: "The crews everyone was caring, respectful, and professional. I don't see anything to improve, they are that good, including the pilots!"
Khuyết điểm: "I can't think of anything really."

Ưu: "The flight attendants were all super kind."
Khuyết điểm: "My flight was delayed by three hours, but I understand that's not United's flight. Although, the airplane wasn't cleaned sufficiently. The tray next to me had crust on it from a previous passenger...it was gross."

Ưu: "United always is superior to other Airlines once up in the air"
Khuyết điểm: "We flew standby and United had problems with their first flight to Portand from San Francisco causing an overbooking situation. This the second time this year I have experienced this problem We literally were the last two people on the flight and it was very stressful as were meeting other family members to drive up to Seattle."

Khuyết điểm: "I am 6' 5" and my wife is 6' and we are both thin. She had the middle seat and I had the window. There was not enough leg room and we were squeezed in shoulder to shoulder. This was for the flight from San Francisco to Portland."

Khuyết điểm: "Our flight was delayed 3 hrs due to lack of maintenance of the plane and we had to all get off to wait for the next one. It was also overbooked."

Ưu: "We left on time and got in 40 min early, direct flight, crew was friendly"
Khuyết điểm: "Seats were smaller than usual flights, no window seats left when I checked in, under seat leg area small, the TV was repetitive and no music options, if there were plugins on the flught!, they were hard to find. No free WiFi for T-Mobile in flight texting, standing in line while waiting to board after walking all day...the boarding took ages and people kept cutting (first class, disabled?)...it'd be nice if the crew acknowledged why people were taken out of order like "okay, first class you're all set!" Or "thank you for your service" so we knew it wasn't 20 people randomly jumping the line."