vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Ba||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 6%.|
Mùa cao điểm
|Tháng Một||Thời gian bay phổ biến nhất với mức giá tăng trung bình 16%.|
Giá trung bình của chuyến bay khứ hồi
|24.690.556₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Southeast Asia đến Quebec.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Quebec từ Southeast Asia có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Quebec với một hãng bay và chiều về bay đến Southeast Asia với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Quebec từ Southeast Asia tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "attentive crews, clean toilets"
Khuyết điểm: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Ưu: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"
Ưu: "As always crew magnificent"
Khuyết điểm: "Not a lot other than better choice of movies and music. Super airline as always"
Khuyết điểm: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Ưu: "Food was good and crew"
Khuyết điểm: "Old aircraft from Doha to Dhaka."
Ưu: "Qatar is the BEST First Class airline in the world."
Khuyết điểm: "Everything was amazing!"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Khuyết điểm: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Ưu: "aircraft so silent"
Khuyết điểm: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Khuyết điểm: "Entertainment on the Boeing 777 suffered from access problems"
Ưu: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Khuyết điểm: "stock the fridge"
Ưu: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Khuyết điểm: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"
Ưu: "Seat where comfortable and thank needed more leg space"
Khuyết điểm: "Good was poor bcz going and back was same menu of choice of food."
Ưu: "Staff were fantastic."
Khuyết điểm: "Better movies please."
Ưu: "Seats are great!"
Khuyết điểm: "The food options were not that good this time."
Khuyết điểm: "Long trip"
Ưu: "Qsuite is the best flight experience I've ever had by a long, long way."
Ưu: "Liked comfort and srvice"
Khuyết điểm: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Khuyết điểm: "Te long transit time in Qatar."
Ưu: "Many movies (entertainment) I got front seat with leg space (comfort)"
Khuyết điểm: "Some water dripped from the ceiling on flight 736 Doha to Montreal, seat 37a. I am usually hungry on long flights and would have liked more food."
Ưu: "The entertainment was reasonable, I enjoyed the festive choices."
Khuyết điểm: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Khuyết điểm: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Ưu: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Khuyết điểm: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."
Ưu: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Khuyết điểm: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Ưu: "empty seat next to me!"
Khuyết điểm: "more cramped than akld to doha"
Khuyết điểm: "being in the middle of three"
Ưu: "In time ,food"
Ưu: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Khuyết điểm: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."
Ưu: "Faultless as per usual QA flights"
Khuyết điểm: "n/a"
Ưu: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Khuyết điểm: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Ưu: "Went out of their way to be helpful"
Khuyết điểm: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Ưu: "Just that the food is quite small but the variety is OK."
Khuyết điểm: "Nothing"
Khuyết điểm: "Food and service and crew"
Ưu: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Khuyết điểm: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Ưu: "Good service!! Good food!! Great staff!!"
Khuyết điểm: "they need to do family section"
Khuyết điểm: "No HE"
Ưu: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Ưu: "Good service, clean aircraft, friendly crew"
Khuyết điểm: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Khuyết điểm: "Business class luggage came late."
Ưu: "Fantastic service, very friendly staff who are always happy to help"
Khuyết điểm: "Should have internet free of charge in flight"
Ưu: "The treatment"
Khuyết điểm: "It was too late"
Khuyết điểm: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Khuyết điểm: "Na"
Khuyết điểm: "Foddd no gud"
Ưu: "Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety"
Khuyết điểm: "Sometimes, food Some seats were too tight."
Khuyết điểm: "Tv and food"
Ưu: "It was ontime"
Khuyết điểm: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
Ưu: "The flight attendants were friendly, attentive and efficient."
Khuyết điểm: "Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service."
Khuyết điểm: "nothing"
Ưu: "The flight and crew were excellent. Turkish Airlines business is always good."
Khuyết điểm: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Ưu: "Very old plane, seats not updated and not working properly, food was served once on an 8 hour flight, there was turbulance for over 5 hours consistently, and the pilots did nothing to go around it. As a pilot, i can tell you this can be avoided. Some of the crew were not friendly. Old movie library."
Khuyết điểm: "New and updated plane, especially business class, more trained crew, seats that work and function normally, better and more food, served a light breakfast on an 8 hr flight. Updated movie library."
Khuyết điểm: "Food"
Ưu: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Khuyết điểm: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Ưu: "Service. Food everting was. Excellent"
Ưu: "It was help full"
Ưu: "The food and the entertainment"
Khuyết điểm: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
Ưu: "All was really good"
Khuyết điểm: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
Ưu: "What did you like?yes"
Ưu: "Food and service in business class were splendid."
Khuyết điểm: "Absolutely nothing"
Ưu: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Ưu: "Full meal and entertainment system even for a shorthaul flight."
Khuyết điểm: "Tight leg room"
Ưu: "Good food, new movies and good leg space"
Khuyết điểm: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Ưu: "Food as per.always was.great and choice of entertainment also good."
Khuyết điểm: "Bording was delayed because of inbound flight delays."
Ưu: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."
Ưu: "Big plane, friendly staff, good food."
Khuyết điểm: "Sometime, it gets a bit too cold."
Ưu: "Professional nice food"
Ưu: "Entertainment options good"
Ưu: "I liked the food."
Khuyết điểm: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Ưu: "Lot of empty spaces"
Khuyết điểm: "Lot of rubbish on the plane"
Ưu: "Nothing much to shout about this flight. It got there safely?"
Khuyết điểm: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Ưu: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Khuyết điểm: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Ưu: "Fantastic journey no problems at all thanks kayak....."
Khuyết điểm: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"
Ưu: "The food, crew & entertainment system"
Khuyết điểm: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Ưu: "Comfortable, on time and as always good service from Turkish Airlines"
Ưu: "Attendants were very nice."
Khuyết điểm: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."
Khuyết điểm: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
Khuyết điểm: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
Ưu: "Well looked after from start to finish!"
Khuyết điểm: "Nothing!"
Khuyết điểm: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Khuyết điểm: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Ưu: "Food and entertainment were good."
Khuyết điểm: "Ground staff very unhelpful and arrogant. Wanted to upgrade to business class and the representative who served me was very rude and unhelpful. Boarding was through buses which was inefficient and messy. My trip was 11 hours of flying time. Economy seating is super tight and legroom awful. For long haul flights they must be more generous in terms of seat size and legroom."
Ưu: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Khuyết điểm: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Ưu: "kayak was poop for help for me."
Khuyết điểm: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Ưu: "Friendly good service"
Khuyết điểm: "Istanbul changing gate to get to such long walk"
Ưu: "I am a disabled passenger. Turkish look after me well."
Khuyết điểm: "No complaints. Good service"
Ưu: "The services was excellent."
Khuyết điểm: "Delay around three quarter an hour."
Khuyết điểm: "Good. Staff were courteous"
Khuyết điểm: "The flight was cancelled and I still didnt receive my refund."
Ưu: "Comfortable and uneventful flight - just the way it should be!"
Ưu: "Free meal and drinkd"
Khuyết điểm: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Ưu: "The flight was on time"
Khuyết điểm: "The boarding process was not orderly"
Ưu: "Everything about the flight was good."
Khuyết điểm: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Khuyết điểm: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"
Ưu: "quick easy flight"
Khuyết điểm: "sockets to charge electronics"
Khuyết điểm: "Breakfast could have been offered."
Khuyết điểm: "It was fabulous as always! Thank you. I love Delta!"
Ưu: "Super friendly staff, great service and delicious food. The competition has nothing compared to Delta. We’re switching"
Khuyết điểm: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."
Ưu: "of everything"
Khuyết điểm: "Nothing, all right"
Khuyết điểm: "Temperature inside airplane extremely hot."
Ưu: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Khuyết điểm: "Be on time , delayed for an hour"
Ưu: "Crew were helpful and cheerful."
Khuyết điểm: "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"
Ưu: "Crew was gracious, kind, and accommodating; plenty of leg room and comfortable seat on the A321; liked the “My Flight” option on the screen"
Khuyết điểm: "Real time video feed from cameras in the nose and underbelly of the plane in flight"
Khuyết điểm: "being on time"
Ưu: "we could not get a seat until we arrived at the airport."
Khuyết điểm: "Good"
Ưu: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Khuyết điểm: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Khuyết điểm: "N/A"
Khuyết điểm: "Food. Phone charging at seat, entertainment screen."
Khuyết điểm: "Everything was great!"
Khuyết điểm: "Best option across the pond, amazing upgrade prices"
Ưu: "New plane with good features. I was very comfortable."
Ưu: "Always Veg Meal for All"
Khuyết điểm: "N A"
Ưu: "Amazing crew"
Ưu: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Khuyết điểm: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."
Ưu: "good flight, inflight menu and movie library"
Khuyết điểm: "rude bag drop off kiosk"
Khuyết điểm: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"
Ưu: "It was horrible. Delta really should have cancelled and refunded the flight altogether."
Khuyết điểm: "Slow WiFi"
Ưu: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Khuyết điểm: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."
Ưu: "Crew was great. Always attentive to needs of the passengers."
Khuyết điểm: "Can't really think of anything unless you can shorten the flight!?!"
Ưu: "Good access to charging, good food"
Khuyết điểm: "More space:)"
Ưu: "Delta as always top notch!"
Ưu: "Seating was fine"
Khuyết điểm: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Ưu: "I had a very comfortable seat, it was a very good experience overall."
Khuyết điểm: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Ưu: "None of it"
Khuyết điểm: "Everything. Can it please leave on time for once"
Ưu: "Leaving early and getting home early. Flight was perfect."
Khuyết điểm: "N/a"
Ưu: "The crew was amazing"
Ưu: "The crew were good."
Khuyết điểm: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."
Ưu: "Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost."
Khuyết điểm: "Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent."
Ưu: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"
Ưu: "Flight was early into New Orleans"
Khuyết điểm: "Flight had a lot of turbulence"
Ưu: "Staff and flight were good"
Khuyết điểm: "The chicken dinner was mediocre"
Khuyết điểm: "Nothing"
Khuyết điểm: "Seating poor — crowded and little leg room"
Ưu: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Khuyết điểm: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
Ưu: "Food was decent and crew were nice enough"
Khuyết điểm: "Seat space was small and cramped. Entertainment was poor unfortunately"
Khuyết điểm: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."
Ưu: "On time flight courteous service"
Khuyết điểm: "Food"
Ưu: "Crew were great..."
Khuyết điểm: "Food was very poor. Entertainment was awful"
Ưu: "Only check in and boarding was smooth."
Khuyết điểm: "Notification from the Travel agency that I needed to get a Yellow Fever immunization."
Khuyết điểm: "One of my checked baggage was lost."
Ưu: "It arrived on time."
Khuyết điểm: "The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!"
Ưu: "Friendly staff"
Khuyết điểm: "2 hour delay due to mechanical issue sitting on the tarmac."
Ưu: "Crew were exceptionally good, friendly and helpful. Great entertainment system."
Khuyết điểm: "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."
Ưu: "Entertainment system was good and seats were comfortable"
Khuyết điểm: "Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding"
Khuyết điểm: "The vegetarian meals, they were not enjoyable, we actually couldn’t eat them. I wish we had not gotten vegetarian meals as the regular breakfast was a choice between pancakes or omelet with fresh fruit, which where both vegetarian. They need to make a difference between vegetarian and vegan."
Ưu: "Took off early; landed early. Helpful crew and a good amount of food and beverages were served."
Ưu: "Most of the flight there was strong odor of suer smell"
Ưu: "Nice comfortable flight, has good entertainment program. Uncomplicated easy boarding."
Khuyết điểm: "Food for 9 h wish to be better: dinner was cold (you could feel that chicken was warmed in microwave, but pasta was just taken from fridge), breakfast was pathetic. In last seats to many overhead compartments was secured for equipment or occupied by crew"
Ưu: "In flight attendance was excellent and we were nearly overfed with plenty of drinks, snacks and meals. It was nice to see both young and elderly ladies as air hostess. This is a strong statement in non discrimination on Account of age in employment. To see a red Indian lady among them was very refreshing."
Khuyết điểm: "Dimming of the windows was not user friendly and we had to put up with bright reflected lights from clouds. On ground both in Calgary and Vancouver the wheel chair attendance was not at the same level as in Frankfurt where it had been given with paramedic competence."
Ưu: "short pleasant experience"
Khuyết điểm: "baggage check is always complicated .they make a big deal over small items"
Khuyết điểm: "Flight was delayed by two hours. We missed our connection from Montreal to SFO. Air Canada rebooked us so we flew Montreal to Toronto then Toronto to SFO.. It was nice that Air Canada proactively rebooked people with connections."
Ưu: "Pretty smooth flight overall. That being said, I don’t mean nd turbulence, the air pockets really get to me. Great service though"
Ưu: "only The crew inside the airplane and the airoplane"
Khuyết điểm: "Every one in Lufthansa are so rude expect the crew"
Khuyết điểm: "Put on Turkish air landed 12 hrs late lggage still missing"
Ưu: "Vegetarian food needs lots of improvement"
Ưu: "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Khuyết điểm: "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."
Ưu: "The flight was on time check in was simple and quick Staff on board friendly and professional Inflight movies fab Plenty of room on seats clean plane"
Khuyết điểm: "Nothing all great"
Khuyết điểm: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"
Ưu: "Great food and good space for economy"
Khuyết điểm: "Ran out of food.."
Ưu: "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Khuyết điểm: "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."
Ưu: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Khuyết điểm: "Economy is never very comfortable but was better than a lot of other airlines"
Khuyết điểm: "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"
Khuyết điểm: "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"
Khuyết điểm: "Lost luggage!"
Ưu: "The hot dinner was good"
Khuyết điểm: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"
Ưu: "Excellent value for Economy flight"
Ưu: "Ease of boarding - no long queues. Offer to put hand luggage in the hold with no charge."
Khuyết điểm: "Horrible customer service from check in through to the flight attendants. Needed to download app on my phone for an international flight in order to watch movies. Was very unimpressed with the experience."
Ưu: "Staff all friendly and helpful, both at desk and in plane. Seats were pretty comfortable with sufficient leg room (I am tall), but if you are a wide person (or next to one) it would have been pretty cramped. Neither of my flights (to Newfoundland) were full so we all had a bit of extra space. Food was adequate but could be improved with fruit instead of dessert."
Ưu: "The staff"
Khuyết điểm: "No TV monitors and food was bad"
Khuyết điểm: "I didn't travel with children, but if I had done they would have needed entertaining. The crew offered iPads (to rent) for the entertainment of children and adults alike. Why can these not just be given to passengers, better still BRING BACK SCREENS IN SEATBACKS!!!"
Ưu: "Boarding was very well-organised ands clearly explained."
Khuyết điểm: "USB socket broken and non-functioning. Plastic fork snapped and shed tines. A truly ghastly movie selection."
Ưu: "Everything. The plane was immaculate, the seats were comfortable, the food was delicious, the flight crew was friendly and professional. Air Canada's abillity to transit passengers from the US to international destinations is truly remarkable and must be best in class. I went from an inbound flight from Houston, through Immigration and to the gate for my flight to London in under 15 minutes!"
Khuyết điểm: "Nothing."
Ưu: "I like the seats which were only 2 instead of 3 seats."
Khuyết điểm: "- Felt like I was bothering the air stewardess when I asked for anything - Flight was delayed by 50 minutes. - Food was extremely bland and below par."
Ưu: "Overall a good experience. Had to pay for food but it was quite good so I didn't mind. Supposedly the crew were short staffed but I found them attentive and helpful and to be honest I believe the people who complained may have been a little precious."
Khuyết điểm: "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."
Ưu: "Staff were incredibly kind, courteous, and knowledgeable. I need wheelchair assistance and they handled that beautifully, asking thoughtful questions about my needs and adapting their plans to my answers. They also helped me with stowing my carry-on since I would have struggled alone."
Khuyết điểm: "Unfortunately, through no fault of the flight crew or gate crew, we got one of the few remaining planes in the fleet that are so old that they can't fit a full carry-on bag in the overhead bins or under the seats. Larger carry-on items had to be checked through to final destination, which made a lot of passengers upset -- either because they were business people who needed to be able to work on the flight, or they had important baby gear in there that they would need before that, or they were traveling far away using multiple airlines and were rightly worried about lost luggage."
Ưu: "The bad stuff overshadowed the good stuff. Bad experience."
Khuyết điểm: "We took off late and never made up for the time lost which resulted in me missing my connection in Denver. Had to be rerouted to Toronto that night and spent night in hotel. Next day, we took off late and that resulted in me missing my connection in Denver... It took me two days instead of one to travel to my last destination. Not happy with Air Canada, three out four flights took off late. I also almost missed my flight in Montreal to go to Paris if it was not for the friendly and helpful Canadian Customs people."
Ưu: "On time and efficient"
Khuyết điểm: "To pay American dollars for baggage on AC coming back to CANADA or to pay AT ALL for a bag"
Khuyết điểm: "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."
Khuyết điểm: "Food was terrible especially for Prem economy. Chicken dish very bad. Difficult to get a second glass of wine with main meal."
Ưu: "Overall very very good - could offer more water throughout flight."
Khuyết điểm: "Pressed the service bell mutiple over 30 minutes, no one came. Had to get out of my seat and walk to the back of the plane where I found all the attendants having a chat. Not even a sorry from them."
Ưu: "Flight was good. Left a bit late but made up time"
Khuyết điểm: "Security took nearly an hour to get through even though it didn't look very busy."
Ưu: "Great cabin crew - really friendly and helpful to passengers. Good selection of drinks. AMS-YYZ-YQG All nice enough - good leg room and nice to have a 2-4-2 seating configuration YQG-YYZ-LHR Nice to be on a 787."
Khuyết điểm: "Food was bland, but as expected on a transatlantic route. Good selection of drinks. One of the suitcases missed the flight, but was promptly delivered the following day. It would have been nice if this could have been notified earlier, rather than having to wait for all passenger's luggage to be delivered before realising that our's was not there."
Ưu: "There were only snacks, no setback entertainment"
Khuyết điểm: "Add a meal and seatback entertainment"
Ưu: "The seat"
Khuyết điểm: "Some crews are not have a nice customer service"
Khuyết điểm: "Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!"
Khuyết điểm: "I ran to the gate from my previous flight, but it turned out this flight had been delayed. The flight boards and United app didn't show that though."
Ưu: "They check in lady was wonderful."
Khuyết điểm: "In flight entertainment kept getting disconnected. Stewardess serving drinks seemed a bit cranky."
Ưu: "Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music."
Khuyết điểm: "Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered."
Ưu: "Nothing to like"
Khuyết điểm: "Everything could be better. From the boarding process to the on board service."
Khuyết điểm: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
Ưu: "Getting home."
Khuyết điểm: "It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor"
Khuyết điểm: "More space on the flight"
Ưu: "Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight."
Khuyết điểm: "Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep."
Ưu: "Flight left on departure and on board air cooling system was much welcome. Cabin crew were polite."
Khuyết điểm: "Cabin was untidy, goodness knows what was stowed away at the back of seats towards the rear of the cabin, so rear of cabin was unwelcoming. Cabin crew should keep some overhead lockers for their own use. Poor sound quality on Inflight entertainment, either that or Headphones were poor. Food portions were painfully small (lunch of chicken risotto) AND I found pretzel flavoured breakfast bap unpopular."
Ưu: "787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about."
Khuyết điểm: "The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket."
Ưu: "Love the ability to watch films on my device by way of United WiFi"
Khuyết điểm: "Better snacks"
Khuyết điểm: "Not here as long as the last place but was still teribly confusing. The airport is not very new user friendly. I had to ask ppl multiple times where gates were and issues with time changes etc. Was pretty nerve wracking for a first time traveller to the states."
Ưu: "There is nothing to like about Air Canada's Rouge service. Their sardine seat layouts are amongst the worst in the industry."
Khuyết điểm: "1. Seat comfort. 2. On-time departure. 3. Boarding Procedures. 4. Pre-boarding announcements."
Khuyết điểm: "Going and coming back was delayed"
Ưu: "Flight was nice and empty"
Khuyết điểm: "Nothing"
Ưu: "Cabin cleanliness is below average"
Khuyết điểm: "Cabin service is average"
Ưu: "Arrived early 787-9"
Ưu: "1. Super friendly crew 2. Plenty of space in Economy Plus seats"
Khuyết điểm: "1. Very average food 2. Continuous problems with the entertainment system during the whole flight"
Ưu: "Nice flight!"
Khuyết điểm: "Huge line to take off at Newark Airport"
Ưu: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Khuyết điểm: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Khuyết điểm: "My suitcase handle was broken"
Ưu: "The plane was new"
Khuyết điểm: "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."
Ưu: "Clean modern plane"
Khuyết điểm: "Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight."
Ưu: "I paid for an Economy Plus seat and was three rows back from the galley and you would have thought the rows around me were prisoners. We were completely ignored by the flight crew. I had to actually go up and ask my own coffee and water. I saw one flight attendant yell at the person seating next to me, because she got up to go to the bathroom, after the "fasten seat belt" sign was off but the flight attendant was not aware of it. Basically everyone was rude."
Ưu: "Comfortable and efficient"
Khuyết điểm: "No vegan food options left"
Ưu: "Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)"
Khuyết điểm: "Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you."
Khuyết điểm: "My baggage was lost."
Ưu: "Clean plane, comfy seats and friendly staff"
Khuyết điểm: "All was good. Didn’t have any problems."
Ưu: "The bathroom sign that shows if it is busy without going there"
Ưu: "Flight on time"
Khuyết điểm: "Travel plans will be impacted due to lost luggage"
Ưu: "We like to have our carry-on available under the seat so I thought I was planning ahead by getting the second row. Turns out the front row puts their carry-on under their seat and the second row gets screwed. All my extra leg room was lost with my bag taking up the space because it could not fit under the seat. They shouldn't charge extra money for that seat and I felt cheated."
Khuyết điểm: "No space for carry-on under seat in second row for upgraded leg room seat."
Ưu: "On time"
Khuyết điểm: "No snavks"
Khuyết điểm: "Late late late and no information shared about why."
Ưu: "The TV shows and movie collection is good."
Khuyết điểm: "Horrible food, no complimentary drinks on economy plus seats. UNITED lost my luggage again (2nd time this year)."
Khuyết điểm: "nothinh"
Ưu: "WiFi and entertainment on board the aircraft"
Khuyết điểm: "All goof"
Ưu: "Not a lot of positive to say"
Khuyết điểm: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."
Ưu: "Not a lot to say really from a positive, In Europe if we had to fly over 4 hours the airlines put on larger planes, this plane was small for a 6+ flight"
Khuyết điểm: "Small plane for a 6+ hour flight, food is . sub standard, if you want to watch the onboard entertainment you need to do so from you phone or Ipad, you need their app installed first and flash player, if not your screwed. They allow you to download their flash player but it does not work."
Ưu: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."
Khuyết điểm: "Very cramped with staff who I found overbearing. Not the most pleasant experience."
Ưu: "No faults"
Khuyết điểm: "Very pleasant flight"
Ưu: "the comped hotel"
Khuyết điểm: "Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport."
Khuyết điểm: "Delayed due to a late crew member. Arrived 2 hours late into O'Hare making for a very tight connection. Other than the delay, all was fine."
Ưu: "Although I arrived a few minutes late, the check-in agent managed to get my bag on the flight. When I missed my flight, the agent quickly got me on another flight (with a competitor airline), with no additional charge."
Khuyết điểm: "The short (10 minute) boarding window contributed to me missing my flight (by a few minutes). Very annoying."
Ưu: "Quick, easy flight with a really nice flight attendant."
Khuyết điểm: "Really small and uncomfortable plane. I feel like they should phase these small planes out. Seats are not wide enough for a regular sized guy."
Ưu: "The flight attendants were polite, helpful and super patient with our kids."
Ưu: "On time"
Khuyết điểm: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."
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