Same with previous comments
Khuyết điểm: "Misdirected at upper entrance."
Ưu: "Great service"
Khuyết điểm: "N/A"
Khuyết điểm: "Better attitude of head attendant. Need to improve food. Not attentive."
Ưu: "Changi. Wow.."
Khuyết điểm: "Aircraft rather not modern."
Ưu: "Was pleasantly upgraded from Economy to Business."
Khuyết điểm: "The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it"
Ưu: "The seats are fairly comfortable, and the service was great."
Khuyết điểm: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Ưu: "Crew, food, entertainment were all very nice. 5 out 5."
Khuyết điểm: "flight delayed as usual"
Ưu: "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
Khuyết điểm: "Seats too narrow in Economy."
Ưu: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Khuyết điểm: "No complaints"
Khuyết điểm: "Nothing"
Khuyết điểm: "The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go"
Ưu: "Friendly and efficient staff."
Khuyết điểm: "I didn’t have a pillow."
Khuyết điểm: "Nice flight"
Khuyết điểm: "Both the USB and headphone Jacks were busted. Just had a bad seat this time."
Ưu: "The flight is on time"
Khuyết điểm: "Immigration waiting time is long"
Ưu: "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."
Khuyết điểm: "Unhealthy meals and snacks.,unappetizing,used plastics. Not enough bathroom supplies for international flight. Landed in JFK instead of newark"
Ưu: "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
Khuyết điểm: "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
Khuyết điểm: "I was pushed to a later flight with another company because the plane was overbooked."
Ưu: "I normally fly Delta (Platinum member), but the price this time I thought was ridiculous. I bought the flight on Cathay for 45 percent less and actually I found the service and food quality was better. Both seats were about the same in comfort......So I would do it again"
Khuyết điểm: "A Economy flight is an economy flight....what else can I say"
Ưu: "The ground staff helped me get on board the flight despite a transit delay that caused me to arrive at the check-in counter a few minutes into boarding time. I have no complaints about the in-flight staff. Our flight arrived a few minutes early to our destination."
Khuyết điểm: "It would be nice if the meal menus had allergy information printed on them. The plane was equipped with an older entertainment center, and some of the control buttons were a little unreliable. These are minor complaints, however."
Ưu: "Great flight. Smooth, on time, good service."
Khuyết điểm: "I wished the attendants offer more water without asking during the long flight. I had to ask several times."
Ưu: "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
Khuyết điểm: "The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."
Khuyết điểm: "Food options"
Ưu: "Comfortable seat"
Khuyết điểm: "Poor food and very basic (old movies) entertainment - always delayed"
Ưu: "In flight service was excellent. Food was great. Good variety of entertainment options."
Khuyết điểm: "The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long."
Ưu: "Plane left almost 2 hours late otherwise everything was excellent."
Khuyết điểm: "Would have liked to have been offered a beverage more often"
Ưu: "The flight attendants were top notch and very busy and efficacious. I was impressed that they were always so helpful, courteous, and energetic even after a 12 hour flight!"
Khuyết điểm: "Very uncomfortable with POOR AIRFLOW, mid way in the economy cabin, next to window (seat 44k). It was like trying to breath through a straw. I asked flight attendant if they could check the air flow, and her answer was that the temperature was 23C and everyone one else had blankets. My concern was not with temperature but FLOW. SO I went to back cabin (6 rows back) and the airflow was much much better and I could actually sleep. So bottom line there is an airflow issue mid economy cabin on the central AC jets. They should address this by putting back in air nozzles or checking actual airflow on these jets. This is very uncomfortable on long flights. Not sure I would fly this jet again for this reason."
Khuyết điểm: "food was horrible. Please improve the quality and quantity."
Ưu: "crew great, food very good"
Khuyết điểm: "flight also late taking off"
Ưu: "The crew members treated me well."
Khuyết điểm: "The entertainment system in my seat didn't work. The screen froze. I requested the hostess to reset. The entertainment screen didn't recover even after reset and was still frozen until the end of the trip. For 12 hours, I sat in my seat without an entertainment system which was very boring."
Ưu: "Enough space for legs, great VOD, good food, excellent service."
Khuyết điểm: "I was place right next to the washroom. As soon as I sat down, I can smell the washroom ,which was not clean properly because of the washroom odor."
Ưu: "Excellent crew service, comfortable seats."
Khuyết điểm: "A little difficult to understand the announcement in English."
Ưu: "I really appreciated the customer service and the level of quality Cathay provides."
Khuyết điểm: "The vegetarian meals could improve."
Ưu: "The A350 aircraft"
Khuyết điểm: "Flight was not long enough...."
Khuyết điểm: "Food was awful. Plenty of options but tasted cheap. Felt like flying on a budget airline"
Ưu: "The staff was very helpful and friendly. Location was perfect."
Khuyết điểm: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."
Khuyết điểm: "Needs more leg room"
Ưu: "Nothing wrong with the flights, but big issues with Cathay Pacific coordinating connecting flights after first flight was canceled."
Khuyết điểm: "I was waiting and standing to find out about my rebooked flight for 3 hours. The Cathay pacific employees in Manila tried their best to get everyone on the next connecting flights out, but there was no proper system. Everyone was trying to handle the cases of multiple passengers rather than delegating tasks. PLUS the new flight went through an additional stopover in Vancouver... Was not messaged about any compensation."
Ưu: "Beautiful plane and it was well kept. Nice service. Very soft landing."
Ưu: "Spacious seating, good food, excellent trip overall!"
Khuyết điểm: "Flight delayed in take off twice. Then diverted via Manila. Not ideal."
Scheduled to depart midnight. Didn't leave until 3am
Horrible uncomfortable plane for an international plane. Poor and cheap food. Did not take into account how long the line for customs were and we had to miss our connecting flight. When checking in, my boyfriend received another man’s boarding ticket and we couldn’t sit together.
Great flight, friendly crew and always on time
Ưu: "Stuartess provides free first class items like blankets and drinks."
Khuyết điểm: "Social distancing was not practiced by using nearly 50 middle class seats left empty while the entire rear of the plane was jam packed in economy seating."
Khuyết điểm: "They lost one of our parties luggage. How do two bags make it to the destination, and one not??"
Ưu: "More leg room on Swiss Air flight I ended up getting rebooked on and smaller plane seating only 2 on the sides, so much better than bigger Air Canada plane on outbound flight to Europe"
Khuyết điểm: "Again, I did not make the DC flight,not delayed as an email had announced but closed at least 20 mins prior to departure, so no one was let in (after running through Zurich airport, again, no help). Rebooking possible and easy for my route, difficult for those going to DC and further west."
Ưu: "Automated text update"
Khuyết điểm: "Inconveniencing basic economy passengers by forcing them to check in at the checkin counter instead of online The flight was late departing due to crews not arriving on time"
Ưu: "seats were comfortable"
Ưu: "nothing spectacular"
Khuyết điểm: "paying for wifi to access the "free" movies/TV shows....ridiculous. Miss the good old days when everything was included in the price of a ticket. now you have you pay for everything :("
Khuyết điểm: "Missed connection due to mechanical"
Khuyết điểm: "Drop-off bagage agent made me line up to get a new baggage tag even though my luggage had been checked up to my destination via COPA Airlines. A United Airlines check-in agent told me that the baggage agents don’t work for the airline therefore didn’t know what to do. These people need add training."
Khuyết điểm: "The WiFi system is very slow"
Khuyết điểm: "The seats where very uncomfortable One of the bins would not close and flight attendant stressed out show frustration in front of the passangers"
Ưu: "I was able to sleep for 2 hours of this 3 hour flight. But that was due more to my extreme exhaustion than any comfort the plane provided."
Khuyết điểm: "The Flight attendant was rude and abrupt."
Ưu: "Comfortable and efficient"
Khuyết điểm: "No vegan food options left"
Khuyết điểm: "6h delay is rough because of plane shuffling"
Ưu: "Kayak provided excellent info during the trip about flights timings ! Marvelous !!!!"
Ưu: "One of the crew members was excellent, kinder than most. My bag made it on the flight in spite of the delay and very tight connection."
Khuyết điểm: "No plugs in regular economy class makes it hard to use the United app for entertainment."
Ưu: "We made it to our destination on time"
Khuyết điểm: "Extremely cramped seating. Terrible food"
Ưu: "The flight was smooth. Boarding was a bit nerve wracking as a neighboring bin was not closed completely until just before take off."
Khuyết điểm: "The bathrooms were poorly maintained. There was no toilet paper and there was tons of paper on the floor. I was anxious that a piece of TP was going to be stuck to my shoes when I returned to my seat. The flight crew did clean it up. I'm not a frequent flier, but was taken by surprise that I didn't need to check in before getting to the airport. I was amazed that the airlines take it upon themselves to assign seats. I think that's a poor decision as a mom and her 2 small kids were scattered about the plane. Fortunately, people were willing to shuffle around to allow the mom to sit with her kids."
Ưu: "It was fast"
Khuyết điểm: "Nothing to complain about"
Ưu: "Got in early and we were stuck on the runway for a bit. Good flight otherwise."
Ưu: "The team did their best to get everyone boarded quickly and make up time for the delayed flight. Even the captain was doing what he could within safety limits."
Khuyết điểm: "The TV would not change channels or turn off. It was very distracting on my night time flight. And maybe it's just when you're trying to sleep, but there just seemed to be less personal space than I remember on other recent flights."
Khuyết điểm: "It was boiling hot on this flight."
Khuyết điểm: "Nothing"
Ưu: "The flight went as expected"
Khuyết điểm: "I did not get notice of a last minute Terminal change, and had to run to the gate, even though I was at the terminal 3 hours before my flight. I signed up for push notifications, texts, and email, but Igor no notice."
Ưu: "Crew was fine"
Khuyết điểm: "We weren't offered snacks. Plane was very hot. Seats uncomfortable"
Khuyết điểm: "I didn't get to fly because there was a mismatch in the booking for my name. Listed as Michael Murray Joseph but my name on my passport is Michael Joseph Murray"
Khuyết điểm: "Super delayed. 4 hours plus for a less than 2 hour flight. Unacceptable. Arrival at 3:15 am vs 11 pm."
Ưu: "Nothing. Horrible experience all around. Didn't get home till midnight"
Khuyết điểm: "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."
Ưu: "I cancelled that flight... Hope my refund is coming soon"
Ưu: "Good airport facilities"
Khuyết điểm: "DELAYED!!!!"
Ưu: "It was so smooth.No long lines ,no delays,a straight thru flight.And on Christmas Eve morning."
Ưu: "It was a small plane and it made up for some lost time in the delayed departure. The one air stewardess was also nice."
Khuyết điểm: "Waiting for hand luggage on arrival slowed me down to catch my connecting flight. The flight was delayed to start with."
Ưu: "The crew was awesome! Very friendly and genuine."
Khuyết điểm: "I didn't like that when I checked in at the Sky Cab at the curbside in Honolulu, she only printed the first half of my flight. She was unable to print my connecting flight. This caused me stress and delay!"
Khuyết điểm: "3+ hour delay"
Ưu: "Friendly and polite! Crew."
Khuyết điểm: "Middle seat. Space too small."
Ưu: "The crew was nice"
Khuyết điểm: "It wasn't on time to board"
Ưu: "Flight was on time and boarding, crew and staff were all as expected."
Khuyết điểm: "This was a "puddle Jumper" flight so seats were small but all as expected."
Ưu: "Crew was excellent. Beyond making sure we were comfortable."
Ưu: "Overall okay everything was on time."
Khuyết điểm: "There was no entertainment, no power outlet on one flight, they charge for access to there Internet. No Tvs on the back of the seats"
Khuyết điểm: "No beverage service, glass of room temp water, no ice"
Ưu: "Steward was nice."
Khuyết điểm: "To little of a plane for the flight"
Ưu: "Friendly flight attendants, helpful staff at the ticket counter."
Khuyết điểm: "Unable to check into both legs of my flight even though Air Canada used United for the first leg."
Ưu: "Arrived a bit early to the destination."
Khuyết điểm: "Every time the crew came by with something (more food, duty free, custom forms) (which seemed very regularly) it was announced over the intercom so it made sleeping very difficult on the 11 hour red eye flight. Other airlines will just walk by and catch your eye if you are awake. Seats were quite small as well."
Khuyết điểm: "Everything. I had a very tight schedule to visit my friends in canada. What was supposed to be a quick flight turned into almost 24 hours of travel and ariving 12 hours late. I was lucky to have 3 days in with my friends now i only have 2. Not to mention what was supposed to be an inexpensive trip turned i to an expensive one when you are forced to eat airport food after being constantly re routed. I bought my ticket based on ariving to ottawa in the morning this however was not the case. I will be seeking a refund."
Ưu: "The cookies and drunk selection"
Khuyết điểm: "No entertainment not comfortable"
Ưu: "It went great. The service was excellent!"
Ưu: "Not too much"
Khuyết điểm: "Last row smelled like throw up and crew didnt care to resolve . Then someone else came aftr people complain. Still didnt get resolved. And they gave my 8 month pregnant wife a hard time walking in front and said she technically doesnt have a disability. Worse flying experience. Then my bag was ripped half open i carasel."