Air hostess service is good ! Food quality need to be better !
Discourteous airhostess on the jetblue flight from JFK to Tampa Emirates service was very good
Nothing more to add as overall experience during the journey is rated as 'Excellent'
Khuyết điểm: "veg food was mostly repeated and pizza wasn't great"
Khuyết điểm: "We didn’t get tea or coffee :("
Ưu: "Good leg space and entertainment options"
Khuyết điểm: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"
Ưu: "Plane was large and comfortable."
Khuyết điểm: "Boarding was chaotic and confusing."
Ưu: "first time on Emirates and its just so much better than anything else under all points of view"
Khuyết điểm: "vegetarian options"
Ưu: "The crew were attentive and friendly."
Ưu: "It was ok"
Khuyết điểm: "Love Emirates airline"
Khuyết điểm: "I did not get vegetarian food. And when i book that ticket i didn't get the option of food selection..."
Ưu: "The in-flight entertainment is quite good. Getting on the plane was a fine experience. The flight itself went smoothly."
Khuyết điểm: "Boarding either didn’t announce my zone or didn’t do it clearly enough. The meal service was decent but I don’t think the crew came by with tea or coffee much. The seats were narrower than I recall from previous emirates flights. Information on connections were said to have been updated in the entertainment system, but were not updated in actual fact."
Ưu: "Valuable reminders ! Updates regarding flights was superb."
Khuyết điểm: "Nothing to say."
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Khuyết điểm: "The food was poor quality, overcooked and even though I'd ordered a vegan meal, did not receive it. Crew was just okay. Completely disappeared after 1st meal; no water/juice service unless you went back to the back and asked for it. Overall was very disappointed based on previous reviews. This was a "meh" mediocre experience!"
Ưu: "Service, atmosphere"
Khuyết điểm: "1st food was same as it was from Karachi to Dubai"
Khuyết điểm: "Super delayed !! Delayed time is longer than flying time. What the heck !!"
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Khuyết điểm: "We reached very fast"
Ưu: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
Khuyết điểm: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."
Khuyết điểm: "Didn't leave the UK, volcano"
Ưu: "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
Khuyết điểm: "The fact that my next flight is going to be economy"
Ưu: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Khuyết điểm: "Nothing. Emirates are the best!"
Ưu: "I liked the service but the problem is carry on bags"
Khuyết điểm: "Carry on bags they're taking my small bags I don't like it they did to cargo"
Ưu: "The flight itself was fine"
Khuyết điểm: "But the next morning I became violently ill and had to be hospitalized. Before we took off Emirates reported they were deciding whether to remove a sick passenger from the plane before taking off, which they ultimately did. I wonder if everyone on the flight got sick."
Khuyết điểm: "I can't think of anything."
Ưu: "The service, the comfort,"
Ưu: "We landed ahead of time"
Khuyết điểm: "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
Ưu: "Good entertainment selection. Nice quality blankets. Flight wasn't overbooked. Leg room. Complimentary wine."
Khuyết điểm: "We were delayed 2 hours on the runway. Temperature got hot during the night."
Ưu: "Excellent service and accommodation in business class. Could not have asked for more"
Khuyết điểm: "Nothing to memtion"
Khuyết điểm: "Fantastic customer service and attentive staff"
Khuyết điểm: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."
Ưu: "The flight left Kabul on schedule and we were at Dubai ahead of time. The flight was very comfortable."
Ưu: "Good, friendly service. Also was given a meal for a 1.5 hr flight!"
Ưu: "adequate leg space,to stretch and walk around"
Ưu: "The A380 equipment is beautiful and spacious even in coach. The changing ambient lighting added to a great positive experience. Food and service was excellent. The entertainment system and seat amenities are top notch - large screen, great selections, power sources, remote control (cabled). I was so impressed I planned to join their frequent flyer program (*** but see review of second leg - Dubai to Manila *** )."
Khuyết điểm: "Was served the wrong meal even though I double-checked with the FA."
Ưu: "Roomy and very comfortable A380 flight is great"
Ưu: "Great experience would Defo use them for our next trip."
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Ưu: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."
Ưu: "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
Khuyết điểm: "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."
Ưu: "Nice flight"
Khuyết điểm: "time delay at Dubai Airport"
Ưu: "I was pleasantly surprised how great our travel with Emirates was. We usually fly in business class when traveling to Europe, but this time we were pleasantly surprise that the economy on our flight was as good as business on most American airlines. We are looking forward to another flight with Emirates!"
Khuyết điểm: "Everything was great, I can't think of one thing that disappointed me."
Ưu: "Flight still arrived reasonably on time despite being delayed. Service is excellent!"
Ưu: "I was siting by an exit door, and it was plenty of room for my long legs."
Khuyết điểm: "Nothing not to like."
Ưu: "Ample legroom, accommodating flight attendants, ample overhead space, great entertainment on board. WIFI available, plane beautifully designed. Wash rooms clean. Generous free baggage allowance. Food pretty good. Overall, a very pleasant experience."
Khuyết điểm: "WiFi free, but a bit weak."
Check in process was pretty long. We arrived at the airport almost 2 hours ahead, but were almost last on the line. Try to arrive to the airport 3 hours ahead, just in case. Flight was great. Staff was really nice, the meals were amazing and the entertainment was fantastic. Overall experience was good, except one major item. One of my bags was lost. The bags were supposed to go directly to my final destination of Albania, and transferred directly from Turkish Airlines to Air Albania. I still haven't received my bag, and don't even know where it is or who should be responsible (either Turkish airlines or Air Albania). Communication with each airline is difficult, with no updates and not very good communication....
Awesome thanks to the crew
Very good experience . Will fly again and will recommend friends and family to fly THY
We LOVE flying with Turkish airlines. So many little perks
Ưu: "Pilot's landing was top noch."
Khuyết điểm: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Ưu: "Love love love this airlines! I wish the US carriers were like this!"
Khuyết điểm: "Food"
Ưu: "One of the flight attendants was rude"
Ưu: "The flight was on time , The crew was very professional ."
Khuyết điểm: "The online check in wasn’t possible so I wasn’t able to choose my seat."
Khuyết điểm: "Leg room Food choices"
Ưu: "Food was decent and the crew was great."
Khuyết điểm: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."
Ưu: "On time, courteous, professional. The seats in economy were comfortable and there was good amount of leg space."
Khuyết điểm: "Unlike all other places we boarded from, this location did not allow families with infants to board sooner."
Ưu: "I was upgraded. Food was great"
Khuyết điểm: "Flight was late"
Khuyết điểm: "Pilot needs to learn how to land"
Ưu: "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Khuyết điểm: "The sounds of air was to much. I could hear the air outside and was bothering me."
Khuyết điểm: "Turkish airlines used to be airline offering good food, now you only get sendwich"
Ưu: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Khuyết điểm: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."
Khuyết điểm: "Poor boarding one hour late , security people yelling, 4 gate changes food so so. Will not use airline Again..."
Ưu: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
Ưu: "Cabin crew was so kind and all the time asking for my needs"
Khuyết điểm: "Airplane was a bit outdated and since the aircraft didnt had first class only business so the seating was un comfortable at all. By the way the aircraft is boeing 737 if im not mistaken."
Ưu: "Food and service were good ,good entertainment"
Khuyết điểm: "Seats were really uncomfortable ,there were problems with boarding ,good wasn't sufficient"
Ưu: "I was pleasantly surprised by quality of what i would call "domestic" flight..."
Khuyết điểm: "I think Turkish airline need to bring a bit more organization in boarding (it felt like original Southwest boarding process -- first come/first served or get in queue and hurry up wait (depending on one's point of view)..."
Khuyết điểm: "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."
Ưu: "Nice service, good food and resolving issues"
Khuyết điểm: "The fly arrived to late to Istambul which did not help much for the activities we were plannig.... space too small between seats"
Ưu: "Good food and courteous service."
Khuyết điểm: "I was crowded in amongst a family who decided to camp in my row of 3 seats. (Literally, on the floor.) I could not move because I needed the bulkhead and aisle seat to stretch my legs. I am a Diabetic and needed it for circulation. I did not say anything but, the stewardess should have made one of the people go back to their seat as he was wedged near the window and sitting on the floor. It made my 13.25 hours trip very uncomfortable. They had a child with them so, I didn't wish to complain while on board."
Khuyết điểm: "It wasn't communicated beforehand to check in our baggage to electronics."
Ưu: "The flight staff was very friendly, even to difficult passengers."
Ưu: "Amenitied were great. We even arrived significantly early."
Ưu: "It was a smooth flight."
Khuyết điểm: "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."
Ưu: "Worst customer service ever."
Khuyết điểm: "Just don't do it. I've never been so mistreated. Everyone I met at the Istanbul airport who flew on Turkish was miserable and angry because of the way they were being treated."
Ưu: "Good attitude of aircrew"
Khuyết điểm: "There was heavy rain in Instanbul and our luggage was not covered. Half my clothing was soaked when I received it in Erbil. No rain in Erbil or Frankfurt, so I know who is to blame. Turkish Airlines in Instanbul. No way are they the best in Eurpoe..."
Ưu: "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens."
Khuyết điểm: "Nothing at all"
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Khuyết điểm: "No vegan good woithout order"
Ưu: "Everyone was so sweet and they gave out eye masks which where super helpful. I was more comfortable on this flight then any other."
Khuyết điểm: "It took a long time to board."
Ưu: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Khuyết điểm: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Ưu: "The flight was fine, the crew courteous and everything was ok until I got to my destination."
Khuyết điểm: "It turns out my checked luggage never made it to Budapest and the people at the airport did nothing to help with the fact that I had nothing on me because of that. They took my information to deliver the suitcase but since the luggage would not reach me for at least a week they did nothing to compensate for the fact that all I had on me were some books and my computer. I had to buy all new toiletries and since I am travelling for work basically had nothing to wear for my meetings. This was a really bad experience"
Ưu: "Excellent and cooperative staff. It was a smooth flight."
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Khuyết điểm: "always same food and poor conditining"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Ability to choose my seat when I checked in online, ability to get a free hotel stay for my overnight layover"
Khuyết điểm: "Food was so-so; the specific flight attendant's service could have been better; the multiple security checkpoints; checking passports before the gate was completely unorganized; the flight was slightly delayed (reason unknown) - didn't help that we had to be bussed to another gate to reach our actual airplane"
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Ưu: "Went above and beyond"
Khuyết điểm: "The return flight and it's connection were delayed for over 2 hours because of unspecified reasons. We just sat on the runway with no explanation"
Ưu: "Only check in with business line and fast track"
Khuyết điểm: "Same bus with economy passergers there are not Enugu room for my hand bags the crew wait all economy passengers to load and close the doors the they start to serve us and there r no interterments on the aircraft Business class in Turkish air line worse the economy class in qatar airways or Emirates or ethad"
Ưu: "Really enjoyed everything About Turkish airlines staff, crew, and plane"
Khuyết điểm: "Many other passengers were horribly rude. That's always a possible danger in flying of course!"
Ưu: "Very accommodating staff."
Khuyết điểm: "Temperature was up and down. Seats were small."