Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hồ Chí Minh đến Melbourne
Hãng Hàng không Quốc gia Việt Nam đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Hồ Chí Minh đến Melbourne. Hãy xác nhận chính sách ở trên trang web đặt chỗ.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Hồ Chí Minh đến Melbourne.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Melbourne từ Hồ Chí Minh có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Melbourne với một hãng bay và chiều về bay đến Hồ Chí Minh với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Melbourne từ Hồ Chí Minh tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Flight attendants were amazing and so service oriented!"
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Ưu: "Entire crew members, food, drink, hospitality & aircraft."
Khuyết điểm: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ưu: "Crew great but seating not so comfortable"
Khuyết điểm: "Better Seats"
Ưu: "The crew was very good."
Khuyết điểm: "Good"
Khuyết điểm: "Delay"
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ưu: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Khuyết điểm: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Ưu: "The service was exceptional"
Ưu: "Friendly attentive staff."
Khuyết điểm: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
Ưu: "Food and entertainment has to be better."
Khuyết điểm: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ưu: "Pretty much everything"
Khuyết điểm: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."
Ưu: "Service was excellent; I felt well-cared for!"
Ưu: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Khuyết điểm: "If the seat reclined a bit more, would be nice."
Ưu: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Khuyết điểm: "How loud and aggressively the toilet flushes."
Ưu: "Service, Cleanliness and Overall Quality"
Khuyết điểm: "Seats could be better"
Ưu: "Great service."
Ưu: "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."
Ưu: "Nice space between seats for the economy class."
Khuyết điểm: "The entertainment center (sound) did not work in my son's seat."
Khuyết điểm: "Seats in economy were narrower than Eva Airlines"
Ưu: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Khuyết điểm: "The entertaiment film needs more variety..."
Ưu: "The flight attendants were very helpful."
Khuyết điểm: "It is a very long flight."
Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"
Khuyết điểm: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Ưu: "Comfort... enough room for relax"
Khuyết điểm: "none"
Ưu: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Khuyết điểm: "meal choices"
Khuyết điểm: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Ưu: "Food legroom service friendliness"
Khuyết điểm: "Could not view flight info on map"
Ưu: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Khuyết điểm: "Nothing"
Khuyết điểm: "limited movie selections"
Ưu: "The food and disipline on boarding the passangers according to their classes"
Ưu: "Ana is the best"
Khuyết điểm: "Nothing"
Ưu: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Ưu: "2 inches more legroom in economy than other airlines on that route."
Khuyết điểm: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Ưu: "Excellent service"
Khuyết điểm: "N/a"
Ưu: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
Ưu: "Good service."
Khuyết điểm: "Flight was congested."
Ưu: "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
Khuyết điểm: "So far I don't have"
Ưu: "I liked the food and the personal television you get. You can play video games on it which was cool."
Khuyết điểm: "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
Khuyết điểm: "There was no information about connecting flights before landing."
Ưu: "Need to step it up with the food, don't have time for shitty service this day and age"
Khuyết điểm: "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"
Ưu: "Crews sympathy’s"
Khuyết điểm: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Ưu: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Ưu: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Ưu: "Newer Aircraft and very convenient"
Khuyết điểm: "I dont see any thing to improve"
Khuyết điểm: "Delay could be complimented by faster speed"
Ưu: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Khuyết điểm: "A little more leg room."
Ưu: "Boarding went smoothly, crew extremely curtious and helpful."
Khuyết điểm: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Ưu: "Okay in general, nothing impressive"
Khuyết điểm: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Khuyết điểm: "N/A"
Ưu: "Prompt and timely service"
Khuyết điểm: "Food can be more tasty"
Ưu: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Khuyết điểm: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Ưu: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Khuyết điểm: "All good"
Ưu: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Khuyết điểm: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Ưu: "Movies selection was great."
Khuyết điểm: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Ưu: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Khuyết điểm: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ưu: "Espresso coffee, champagne, crew, headphones"
Ưu: "So good to get on a flight where I can fit in the seats..."
Ưu: "Punctual flight with friendly crew."
Khuyết điểm: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "Excellent crew"
Khuyết điểm: "My seat was very hard"
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Khuyết điểm: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Khuyết điểm: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ưu: "Movie selection was great. Food was decent. Comfort was expected"
Khuyết điểm: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Ưu: "Staff was polite and accommodating"
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ưu: "Staff worked very hard and were very helpful."
Khuyết điểm: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Khuyết điểm: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."
Ưu: "New plane"
Khuyết điểm: "Nothing in particular"
Ưu: "The attendants are pleasant to the eye, thats about it."
Khuyết điểm: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Ưu: "All went great"
Khuyết điểm: "I liked all - end to end excellent service"
Ưu: "the flight time was quick , by the time you took off you practically were preparing for landing"
Khuyết điểm: "nothing disappointing"
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Great service with a smile and can do attitude"
Ưu: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ưu: "Entertainment was great"
Khuyết điểm: "The food is getting worse"
Ưu: "On time. Attentive crew."
Khuyết điểm: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Ưu: "New plane"
Khuyết điểm: "Food served 40 min after special meals"
Ưu: "Leg room in economy is good, even for tall people. Food was actually quite good."
Khuyết điểm: "Two of our family's seats would not recline, although they were not near an exit row."
Ưu: "Food was exceptional"
Ưu: "Spacious, comfortable seat"
Ưu: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Khuyết điểm: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Ưu: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Khuyết điểm: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Ưu: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Khuyết điểm: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."
Ưu: "On time departure and take off. Smooth landing."
Ưu: "Crew and staff were great and accommodating."
Ưu: "Crew professionalism"
Khuyết điểm: "No"
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "All great experience!!!"
Ưu: "Very attentive and efficient"
Ưu: "Yes very"
Khuyết điểm: "Nothing"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "I got a very good seat."
Khuyết điểm: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Ưu: "Departed on time. Courteous staff."
Khuyết điểm: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."
Khuyết điểm: "Quatar is the best"
Ưu: "Awesome leg room in economy. Helpful staff."
Khuyết điểm: "Main courses weren’t all the great."
Ưu: "The Crew was amazing. The Seat were the best Selling point fort business class"
Khuyết điểm: "More space for the arm rest ans legs space"
Ưu: "Staff on the plane is fantastic."
Khuyết điểm: "No option to pick a seat in economy class."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Very comfortable flight and helpful crew"
Khuyết điểm: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Ưu: "Food was excellent. Service was excellent."
Khuyết điểm: "Entertainment was limited."
Ưu: "Overall a good service with good food."
Khuyết điểm: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Khuyết điểm: "Nothing"
Ưu: "The food"
Khuyết điểm: "Too many security screenings including the airline’s itself.!!!"
Ưu: "Great crew, as usual."
Khuyết điểm: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Ưu: "Good service!! Good food!! Great staff!!"
Ưu: "service, food and cleanness"
Ưu: "Foods, crew are accomodating and all sevice facility are very good"
Khuyết điểm: "Just update the movies regularly"
Khuyết điểm: "Delayed"
Ưu: "The crew service"
Khuyết điểm: "The cost of internet access"
Ưu: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Khuyết điểm: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"
Ưu: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Khuyết điểm: "Delayed for 4.5 hours. Extremely bad customer service"
Ưu: "Not much really."
Khuyết điểm: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Ưu: "All Qatar employees were friendly and helpful. A great flight!"
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "-Cleanliness -on time arrival"
Khuyết điểm: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Ưu: "It was excellent."
Khuyết điểm: "It was excellent."
Khuyết điểm: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Khuyết điểm: "Entertainment - screens are not user friendly and bad visibility in day light"
Ưu: "Could have done without the awful sexist ads they play on in flight entertainment."
Ưu: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Ưu: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Ưu: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Khuyết điểm: "Could have a bit more choice of movies but wasn't bad"
Khuyết điểm: "No WiFi"
Ưu: "Nothing really"
Khuyết điểm: "Food was really bad might as well have junk food."
Ưu: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Khuyết điểm: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Ưu: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Khuyết điểm: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Ưu: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Khuyết điểm: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Ưu: "The only minus was that my luggage did not arrive with me but it come back the following day. Prior to this I was given the sume of 50usd for the inconveniences caused"
Ưu: "Relaxing areas"
Khuyết điểm: "Nothing"
Ưu: "Was ok"
Khuyết điểm: "If got good deal I will go with them again"
Ưu: "The seat is comfortable."
Ưu: "Food and beverage"
Khuyết điểm: "Misdirected at upper entrance."
Ưu: "good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often"
Khuyết điểm: "food can always be better but overall ok"
Ưu: "Nice crew , good and good"
Khuyết điểm: "If someday ... someday....I can afford First Class . That’s will be Nice for a long flight ."
Khuyết điểm: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Ưu: "The seat is good"
Khuyết điểm: "The price low a little more is better"
Ưu: "Comfortable seats in Premium Economy."
Khuyết điểm: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
Ưu: "Entertainment option"
Khuyết điểm: "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"
Ưu: "The seats are fairly comfortable, and the service was great."
Khuyết điểm: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Ưu: "I liked the comfort of my location and seat"
Khuyết điểm: "No wifi on a over 14 hour flight is ridiculous in this day and age. They didn't have wifi on both my flights. I would think twice before flying an airline so far without wifi."
Ưu: "Crew were friendly and premium economy seats were spacious and comfortable"
Khuyết điểm: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."
Ưu: "Good meal and serve more food"
Khuyết điểm: "Line up to the plane shouldbe in short time"
Ưu: "The crew carefull and the seat comfort"
Khuyết điểm: "Cathay Pacific should be open direct rounte from SGN to MEL"
Ưu: "Polite crew, good food"
Khuyết điểm: "Newer plane on flight from HKG to sFo"
Khuyết điểm: "."
Khuyết điểm: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"
Ưu: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
Khuyết điểm: "N/A"
Khuyết điểm: "Was not able to change my flight"
Ưu: "Actual plane was in good condition and as comfortable as a plane can be. Very good selection of in flight entertainment."
Khuyết điểm: "Flight attendants were rude and made you feel that you were bothering them. Beverage offered twice in 15 1/2 hours. Beverages when available if you want to ask the flight attendant, but again, they were definitely put out when you asked them. Caroline wasn’t kept clean throughout the 15 1/2 hours- i’m accustomed to light attendance walking through the isles periodically to get customers garbage regular league so that it doesn’t build up."
Ưu: "thank u very much im very happy with the flight :)"
Ưu: "Cleanliness and no disruptions"
Khuyết điểm: "The crew were slow to clear the food trays"
Ưu: "Third time on Cathay Pacific"
Khuyết điểm: "the food- vegetarian"
Khuyết điểm: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Ưu: "Friendly crew and pilot. Smooth take off and landing."
Ưu: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Khuyết điểm: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"
Ưu: "Overall is ok"
Khuyết điểm: "Boarding. On the way back to SF from HKG, instruction was not clear perfectly; it made me confusing I did not know which line was correct to get on board!!"
Ưu: "A very enjoyable flight experience, everything was very smooth."
Ưu: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Khuyết điểm: "It was pretty good for the price"
Ưu: "One of the better airlines for a reason, great overall"
Khuyết điểm: "Cramped seats."
Ưu: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Khuyết điểm: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Ưu: "Comfortable seats, clean toilets, great service"
Khuyết điểm: "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."
Ưu: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"
Ưu: "Cathay Pacific provided excellent service."
Ưu: "A350 is great."
Khuyết điểm: "Service was not that great for business class a"
Khuyết điểm: "Nothing"
Ưu: "Food was nice"
Khuyết điểm: "Seat was uncomfortable, something was dripping on me by the end of the flight, could have been condensation? The passenger behind me had his shoes off the entire flight and put his feet in the space beside me near the window. His feet smelt like vinegar and sweaty socks. The passenger beside me was overweight and he spilled into my seat partially. All of this did not make for a comfortable flight but thankfully it wasn't too long."
Khuyết điểm: "My Son's water bottle was emptied despite my protests that nobody at any airport has ever done such a thing. The water had even been okayed by the Hongkong airport 1st security point after we landed in HKG from Delhi. But the there was additional checking of handluggage again just before boarding and they threw away my Son's water. This is unacceptable. Also the food was not up to quality. I got practically the same food in both meals."
Ưu: "The crew are very nice and helpful."
Khuyết điểm: "Wish they would improve the food, the bathroom, and the cleanness of blanket and pillow please. It was such long flights from Boston to Hong Kong round trip to stuck in there. The quality and hygiene are important."
Ưu: "DIrect flight to HK"
Khuyết điểm: "The flight was freezing, blankets were worn and dirty, floor was dirty, seats were dirty, food was extremely basic."
Ưu: "Timeliness, Ease of boarding and friendliness of crew."
Khuyết điểm: "food was OK."
Ưu: "Airport cleanliness and free WiFi"
Khuyết điểm: "Excellent cabine service"
Khuyết điểm: "The food was garbage and almost not edible . I would feel guilty feeding it to my dog. Even the peanuts sucked"
Khuyết điểm: "bring back Me Before You!"
Khuyết điểm: "The ground staff should give us options before, not waiting until we are in Hong kong"
Ưu: "The service was amazing & the attendants were so attentive and accommodating."
Khuyết điểm: "No complaints, whatsoever."
Khuyết điểm: "Blankets were very thin, although clean felt reused. Headphones were poor which meant if Someone in a near seat was talking couldn't hear through my headset despite volume being turned up."
"They didn’t allow me to fly"
Ưu: "It's ok for business class. Crew and boarding is Pro smooth."
Khuyết điểm: "Entertainment options are limited. Food could be better considering its business class."
Khuyết điểm: "Foord service poor overall"
Ưu: "Seats were comfortable."
Khuyết điểm: "Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!"
Ưu: "Helpful staff"
Khuyết điểm: "Bigger and more comfortable seats"
Ưu: "On time flight"
Khuyết điểm: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Ưu: "Boarding in this time was quick, flight was delayed by almost 45 minutes but pilot made time and we were only 10 to 15 minutes late landing into Singapore. The only redeeming quality was the nice gentleman next to me who was helpful."
Khuyết điểm: "Food was quite mediocre to be honest."
Khuyết điểm: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"
Ưu: "Being time conscious"
Ưu: "Not much - perhaps that we had booked the last row and only had two seats together"
Khuyết điểm: "The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him."
Ưu: "We were lucky to get the last row where there are just 2 seats."
Khuyết điểm: "Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes."
Khuyết điểm: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."
Ưu: "Used their larger A380 plane Good boarding and inflight service"
Ưu: "Same food offered on both trips was a bit disappointing"
Ưu: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"
Khuyết điểm: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Ưu: "The staff were lovely"
Khuyết điểm: "The food options were awful & limited - sometimes there wasn’t actually an option. The flight was so squished & packed and I was incredibly uncomfortable in my seat. The boarding took ages & we were also delayed."
Ưu: "Great vegetarian food and good assortment of latest movies/tv shows."
Ưu: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Khuyết điểm: "N/A"
Ưu: "The service onboard was great, the crew were attentive and looked after the passengers."
Khuyết điểm: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."
Ưu: "Lay flat bed was very nice"
Ưu: "The seat was huge my cabin was very large The bed was comfortable The service with Real China steaks and fries was good"
Khuyết điểm: "They kept asking me if I wanted every ten mins"
Ưu: "It is an overrated company. Does not desrve its fake reputation."
Khuyết điểm: "Old plane, old movie lineup, tight seating, overcrowded"
Ưu: "Got an exit seat, so really enjoyed the leg room and overall flight experience."
Khuyết điểm: "The flight did not take off on time, either from NYC to Abu Dhabi or Abu Dhabi to Islamabad. From Abu Dhabi to Islamabad, it was almost an hour late."
Khuyết điểm: "After I had run from one end of the airport to the other to go through customs and catch my connecting flight and boarded with 15 minutes to spare, I was pulled off by one of your officials and was not given a reason as to why. The flight attendants were talking about sweeping any areas of the plane that I had been in. It was when we had almost reached customs that I was informed that another passenger who was stuck in Customs had mentioned my name and that is why I was pulled off. So, I was treated like a criminal and questioned and threatened by the customs official who went and searched my belongings to see if I'm lying about what I brought with me. They then tried to get me to fly with the other passenger just because we knew each other, even though I clearly and repeatedly told them I am not traveling with that person. I suppose this isn't all Etihad's fault, but if you are pulling passengers off of your plane, don't ignore their questions and treat them like criminals. Also, when I got back on, the filght attendants were unsympathetic about my situation and smiled it off. It ruined my whole flying experience. Also, the buttons to adjust A/C and call flight attendants was really high up and hard to reach for a petite woman."
Ưu: "Nice meals, good entertaintment, comfort sleep"
Ưu: "Seats were very comfortable and the crew was very courteous and friendly. Breakfast could have been a bit better quality, though. Overall it was a nice flight and I would take it again."
Khuyết điểm: "Food was nothing special."
Khuyết điểm: "I have never been to an airline which will not even give you a can of Diet Coke"
Ưu: "Staff are friendly and helpful. Communication generally helpful. Flight comfortable other than for the food and seat cushioning. (see below) They handled our delayed connection brilliantly, putting us in a hotel in Abu Dhabi for the day. Very restful and handled very well."
Khuyết điểm: "Food and comfort of seats. Pretty standard long-haul experience."
Ưu: "I finally got home"
Khuyết điểm: "Flight was delayed an hour, service staff were not very warm and we went through multiple checks in baggage. Will avoid abu Dubai airport at all cost in the future"
Khuyết điểm: "The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this."
Ưu: "I loved that I got a free upgrade to Business class. The steward was so kind and attentive. He made the trip great! I enjoyed it all especially getting to really rest on an overnight flight!!"
Khuyết điểm: "Nothing. It was all good!"
Ưu: "I expected the same amenities that I had on the incoming flight, but it was not comparable for me. It was a different plane perhaps. Well, fine. But for an average woman to have the man next to me bodily impinging was beyond uncomfortable."
Khuyết điểm: "I was in the center seat and I am not a large person. That this flight did not give me even the minimum body space. Perhaps it would make sense to offer a travel class where, in advance, one might choose a larger area but not as large as under business class. At least economy plus. Please!"
Khuyết điểm: "One of the flights ran out of blankets. It was freezing in the cabin"
Ưu: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Khuyết điểm: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."
Ưu: "It was such a long flight with almost 15 hours of travel. So, I was bit worried. But the flight crew was all set to make us comfortable. Their patience, attention to all requirements and efficiency really impressed me."
Khuyết điểm: "very cramped in economy compared to other carriers from the region due to 3-4-3 on 777."
Ưu: "As above"
Khuyết điểm: "As above"
Ưu: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Khuyết điểm: "Not a great choice of new films."
Khuyết điểm: "The flight tickets from AUH to LAX were changed in the middle of the flight from HYD to AUH. This caused lot of travel and pain for my in-laws."
Ưu: "Food again"
Khuyết điểm: "old entertainment system"
Ưu: "Seat relatively comfortable. Liked pillow that resembled neck pillow."
Khuyết điểm: "Despite plane not being full, crew seemed to have difficulty serving meals."
Ưu: "The bathrooms were clean and functioning"
Ưu: "comfrt. electrical support. got all our luggage."
Khuyết điểm: "fpod"
Khuyết điểm: "Nothing"
Ưu: "Fast track through passport control and customs and quick boarding. The crew made the long flight relaxing and comfortable."
Khuyết điểm: "Dinner was great but breakfast was not as good."
Ưu: "Staff were great."
Khuyết điểm: "They ran out of toilet paper 3/4 in. Disgusting."
Ưu: "Chair was comfy"
Khuyết điểm: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Ưu: "The entertainment system was top notch and the plane was beautiful. Everything was comfortable and nice."
Khuyết điểm: "We had a huge delay for security purposes. Which is OK, I am not giving mediocre ratings on that front. But instead because throughout the many, many hours that we were waiting for the plane to be rechecked, we were not offered even water. Throughout the waiting, it was the middle of the night and a lot of the food shops in the airport were not open. The crew knew that we were going to be waiting in the security area for many hours, even peanuts and water bottles would have been welcomed after the six hour delay."
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Tăng cường vệ sinh
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