They ran out of the bibimbap in economy
화장실이 더러웠어요, 화장실이 개수가 많지 않아요
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Khuyết điểm: "Entertainment was not so great, small selection of movies."
Ưu: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ưu: "The crew was amazing and accommodating as we had an infant."
Khuyết điểm: "Entertainment was subpar."
Ưu: "Great service and a very friendly crew."
Khuyết điểm: "The food was ok, average and nothing special."
Ưu: "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
Khuyết điểm: "The movie selection was small and a bit outdated"
Ưu: "Nice bathhroom size"
Khuyết điểm: "I dont like the 2x seating in business, seats are not up to what they should be, i was glad it was a short flight"
Khuyết điểm: "would not accept my confirm check in on line"
Ưu: "The transit lounges at the new Seoul terminal are outstanding."
Ưu: "I could not book my seat ahead of time on the Korean air website"
Khuyết điểm: "Middle seat stinks for a 15 hour flight"
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Khuyết điểm: "Old aircraft, tiny seats"
Ưu: "My flight to Seoul was originally through Air Canada but my flight was cancelled due to weather in Toronto. So I was rebooked with Korean Air and I loved every minute of my flight. The staff are so talented speaking flawlessly in Korean and English. They made me feel comfortable for the whole 14 hours. I’d definitely fly with them again."
Ưu: "Very organized"
Khuyết điểm: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ưu: "The crew was great."
Khuyết điểm: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Khuyết điểm: "late departure"
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Khuyết điểm: "The airplane was very old & the seats were not comfortable. For a 15+ hour flight, it was unpleasant."
Ưu: "great flight attendants"
Khuyết điểm: "Clean, great services, and good food"
Ưu: "Crews are kind and nice. No complain about the service the crews provided."
Khuyết điểm: "The chair, need to be more comfortable"
Ưu: "Food was ok, pretty clean, nothing special like I remembered"
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "it was not crowded"
Khuyết điểm: "plane is old my luggage was left behind in souel"
Ưu: "Plane did not have vents, it was about 80 in the plane too hot. When it was mentioned, crew could do nothing about it"
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "The service provided was of a high standard. See the comments mentioned above,"
Khuyết điểm: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ưu: "Service was good... Entertainment and food was on par with what I expected"
Khuyết điểm: "Delay leaving LAX, had a short connection, no one informed me that connecting flight was delayed also. I rushed to get to the gate to find out flight was delayed. Had to rush for no reason."
Ưu: "Good service. All attendants and crews were nice and friendly."
Khuyết điểm: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Khuyết điểm: "Everything"
Ưu: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Khuyết điểm: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Ưu: "The selection of fellow PAX, the cabin staff"
Khuyết điểm: "No supersonic flight"
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ưu: "Koreans are naturally respectful, making for a very pleasant flight"
Ưu: "Great value plus layover hotel bonus"
Khuyết điểm: "It was all good"
Ưu: "Everything was good except the space for reclining."
Khuyết điểm: "My seat needs to go back further so I can sleep. Maybe about 3 inches."
Ưu: "I liked everything about the flight except I couldn't sleep on a 13 hour flight."
Khuyết điểm: "The lady behind my seat was big and with her purse I couldn't move my seat back enough. I'm a big man so I need more recline ability."
Ưu: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Khuyết điểm: "Nothing"
Ưu: "comfort, service, easiness"
Khuyết điểm: "Food"
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ưu: "Great service and entertainment"
Khuyết điểm: "Food was no good"
Ưu: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Ticket flight selling should more detail at each a few countries when transit to Vietnam Ho Chi City. Unfortunately, I could not take this flight which was July 22 because i have to transfer airport in Japan. So that, I had to pay another ticket one way to Vietnam and in difference day.
cramped seating, no entertainment, no meal despite the website ensuring it. The baggage crew dented my hard shell bag.
Gate folks had trouble maintaining order during birding. Terrible experience. Flight ok. Food not the best. Deplaning ok.
I would fly this airline again, I would consider one step upgrade from economy for a flight over 5hrs but at 6ft I was still comfortable in economy
Ưu: "I think Japan Airlines is the best airline."
Ưu: "Soo Much Food! Crew was very polite and helpful."
Khuyết điểm: "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."
Ưu: "Easy boarding. Very nice crew."
Khuyết điểm: "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
Ưu: "was not able to board and was checked in 4 hours in advance"
Ưu: "crew was professional, attentive and polite"
Ưu: "Pretty much everything"
Khuyết điểm: "Nothing"
Khuyết điểm: "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"
Ưu: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
Ưu: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Khuyết điểm: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ưu: "Very family friendly. Good entertainment system."
Ưu: "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
Khuyết điểm: "N/A"
Ưu: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
Ưu: "Was spacious due to flight being in the middle of the week and tasty food."
Khuyết điểm: "Wish there were food. Was hungry after long flight."
Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Ưu: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Khuyết điểm: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Ưu: "This was the best flight I have ever been on. The crew was so friendly."
Khuyết điểm: "Absolutely no complaints."
Ưu: "Beverage served immediately after flight take off. And to follow dinner was nice as well as breakfast in the morning. Coffee could be better but overall a pleasant flight."
Khuyết điểm: "There was no vegetarian option for food."
Ưu: "Superb services!"
Khuyết điểm: "I don't think there's anything I didn't like during my journey"
Ưu: "The legroom is comfortable for a tall person."
Ưu: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Khuyết điểm: "Too long and no rest."
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Ưu: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Khuyết điểm: "would have liked more food options and recent movie selections"
Ưu: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."
Ưu: "Friendly and helpful staff, excellent food."
Ưu: "Excellent service. Flight attendants are consistantly helpful and friendly."
Ưu: "best comfy seat! best food best service! I will use japan airline again!"
Khuyết điểm: "nothing"
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Khuyết điểm: "No individual AC vents to stay cool on long flight."
Ưu: "Nothing really special."
Khuyết điểm: "They love the PA system. They want to make announcements in multiple languages all the time."
Ưu: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Khuyết điểm: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
Ưu: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too! Super nice check in agent as well."
Khuyết điểm: "Nothing!"
Ưu: "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."
Khuyết điểm: "Could not enjoy the music and NHK news on the plane."
Ưu: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Khuyết điểm: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."
Khuyết điểm: "Some crew members from Hong Kong better make more effort to improve service skills."
Ưu: "Clean and comfortable."
Khuyết điểm: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."
Ưu: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Khuyết điểm: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Ưu: "Amazing service; flight attendants were very quick to respond to requests and very very polite and friendly Comfortable space; considering it was economy the seating was surprisingly roomy"
Ưu: "The snack stand near the bathroom area during the long flight is a nice touch."
Khuyết điểm: "Staff wasn't helpful for neither help us to check in earlier so we don't have to wait in the lobby for 4 hours nor getting two seats together for my wife and I. They apologized but don't think they felt sorry AT ALL."
Ưu: "Flight Attendants were very attentive"
Ưu: "They arrived 30 minutes early!!"
Great airline with friendly staff, on time departure. Unfortunately their website is really difficult.
Ưu: "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
Ưu: "Great service!"
Khuyết điểm: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Ưu: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Ưu: "Crews are friendly"
Khuyết điểm: "Need more food"
Khuyết điểm: "Seat cushion could have been softer"
Ưu: "The crew was amazing. They were all very nice to us."
Khuyết điểm: "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
Ưu: "Timely schedule"
Khuyết điểm: "Foods and beverages quality/variation"
Ưu: "One of the best service! Thank you!"
Ưu: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Khuyết điểm: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
Ưu: "comfortable seats"
Khuyết điểm: "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
Ưu: "Good service, food"
Khuyết điểm: "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"
Ưu: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Khuyết điểm: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
Ưu: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Khuyết điểm: "Seats, food"
Ưu: "Food is good. Entertainment options are fantastic"
Khuyết điểm: "Seats are very very narrow"
Ưu: "crew and food was great"
Khuyết điểm: "seat cushion was a bit on the dead side."
Ưu: "Nice once I got on the plane"
Khuyết điểm: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Ưu: "Nice space between seats for the economy class."
Khuyết điểm: "The entertainment center (sound) did not work in my son's seat."
Ưu: "Service in side."
Khuyết điểm: "Air host listen on time"
Ưu: "Meals are excellent at Nippon, stewardesses so helpful and charming."
Khuyết điểm: "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"
Ưu: "I've flown with ANA before and they never fail to impress. Service is impecable, staff are nice and the new boeings are awesome. Seats can be a bit cramped but we were in economy and it's a 9 hour flight so some discomfort is expected. The 3 meals served are complimentary and very much appreciated. The entertainment system is an easy to use touch screen with great options from Hollywood and other movie sources."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Khuyết điểm: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
Ưu: "Hospitality of the staff was superb. Nice and clean cabin."
Khuyết điểm: "Flight was moved to6 am, 4 hours earlier than scheduled. Found out less than 24 hours before flight. ANA refused to rebook on an available flight leaving at the original time. Disappointed (and tired)."
Ưu: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Khuyết điểm: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
Ưu: "The service was good. The seats were comfortable."
Khuyết điểm: "I missed the Thai crew. The crew was from Japan. No complaints about them."
Khuyết điểm: "Limited number of movies"
Ưu: "Efficient, courteous crews,"
Khuyết điểm: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Ưu: "High quality fit out, amazing flight crew, great food."
Khuyết điểm: "Movie selection could be greater."
Khuyết điểm: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Ưu: "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Khuyết điểm: "The seats seem small and are ok in comfort."
Ưu: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Khuyết điểm: "Flight were shaking badly several times and I feel dizzy"
Ưu: "A N A Very good, space between chairs is very good, crew very professional and friendly"
Ưu: "overall clean and comfortable, service is great"
Ưu: "Smooth operations, friendly crew, clean plane, free booze in coach!"
Khuyết điểm: "Nothing really when flying coach. Second meal now like a box lunch instead of full meal. Cost cutting I guess. Seats are small but not as bad as United domestic. No major complaints."
Ưu: "The icecream"
Khuyết điểm: "There was only one choice of meal left when they gave it to me:("
Khuyết điểm: "None"
Ưu: "I had a long flight and with their hospitality and smile on their face makes me feels relax."
Ưu: "Very efficient, very fast boarding. Crew was polite."
Ưu: "Fast, friendly staff."
Ưu: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Khuyết điểm: "Delay on tarmack at airport. No fault of ANA"
Ưu: "No delay in schedule"
Khuyết điểm: "expect more movie variety"
Ưu: "I could not rate food and entertainment higher as food was not served and there was no entertainment."
Khuyết điểm: "This was a United Airlines flight. The crew were not very friendly. The seats were uncomfortable."
Have to stand 1 + hours to board, very crowded gate
Ưu: "Best in the world, as always."
Best airline ever for economy
Ưu: "Flexible seating due to only very few passengers. On time departure and arrival"
Ưu: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Khuyết điểm: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Ưu: "Cabin crew was amazing!"
Khuyết điểm: "Food was mediocre and we've had better on Singapore Airlines before."
Khuyết điểm: "Nothing much"
Ưu: "Super friendly crew. Enough food and drink."
Ưu: "Flight attendants were very friendly, professional and helpful"
Ưu: "Staff was great as usual"
Khuyết điểm: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Ưu: "Yes and yes"
Khuyết điểm: "Not sure because I have never had a better experience."
Ưu: "Superb service."
Khuyết điểm: "Meals were average for airlines"
Ưu: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Khuyết điểm: "I will not buy the air ticket from cheap ticket any more."
Ưu: "This was the most comfortable business class mid haul flight I've ever taken."
Khuyết điểm: "Absolutely nothing went wrong."
Khuyết điểm: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Ưu: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Khuyết điểm: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Ưu: "Basics are covered. TV screen is big but otherwise nothing special."
Khuyết điểm: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Ưu: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ưu: "check in went smoothly. helper was friendly and helpful."
Khuyết điểm: "Cabin little bit cold"
Khuyết điểm: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Ưu: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Khuyết điểm: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Khuyết điểm: "Outdated Cabin Fit Out"
Ưu: "Everyone was very attentive and nice. The leg room is decent ."
Khuyết điểm: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Ưu: "Most everything"
Khuyết điểm: "Crying babies made it tough to sleep the whole flight"
Ưu: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Ưu: "Service by the crew was great"
Khuyết điểm: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Ưu: "There was nothing to complain about..a very friendly staff, departure on time !"
Khuyết điểm: "No newspapers and magazines on board !"
Ưu: "Christmas decorations, service, attitude of staff"
Khuyết điểm: "one of the oldest planes i ever used"
Khuyết điểm: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Ưu: "Crew was overall friendly"
Khuyết điểm: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Ưu: "Helpful staff and a comfortable trip. A plus all the way around"
Ưu: "Personal Touch!"
Khuyết điểm: "No such!"
Khuyết điểm: "It is really good experience. All the flight attendants are good"
Ưu: "Upgraded to biz class, which was fantastic"
Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Khuyết điểm: "cramped uncomfortable seats freezing cold in the plane"
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "Crew was outstanding"
Khuyết điểm: "No sound on my entertainment system"
Ưu: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Khuyết điểm: "Flight was delayed, but other than that, flight was great."
The best thing was that the flight was only 20 hours from Ahmedabad, India to Philadelphia with just 3 hours of layover in Doha. Food, entertainment, staff- everything was good.
I liked the aircraft crew the most. Foods could have been better with more options and snack for kids available.
Only the flying part was okay. They have not served food to two of us in the Doha to Hyderabad flight They told that they are not aware of our food requirements We had to travel without food
Cancelled flight at the last minute, tried to sell the same ticket for triple the price.. very poor service
Staff was great and very helpful. But in Mumbai airport had a tough time to get wheelchair and some misunderstanding in getting wheelchair for me and for my wife. It took them almost 2 hours to give us wheelchairs
Ưu: "Excellent crew. Very good food. Comfortable seats."
Ưu: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Khuyết điểm: "Same advertisements before each movie could play were annoying to me."
Ưu: "The “mini-refrigerator” for beverage storage at the business class seat."
Khuyết điểm: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Khuyết điểm: "The aircraft delayed taking off from Doha to Dallas"
Ưu: "Crew was OK."
Khuyết điểm: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Ưu: "The crew and accommodations"
Khuyết điểm: "Availability of vegan meals"
Ưu: "Crew was good! Food was good! Boarding was on time !"
Khuyết điểm: "Economy comfort could be better."
Khuyết điểm: "Food"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Khuyết điểm: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Khuyết điểm: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Good food and services"
Khuyết điểm: "Boarding slow and luggage too strict"
Ưu: "Hospitality and food."
Khuyết điểm: "Seats are not comfortable."
Ưu: "everything went smoothly, no delays, boarding was easy and quick"
Ưu: "The planes were nice and the crew was nice."
Khuyết điểm: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Ưu: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Khuyết điểm: "The Ground crews in boston airport were not accomodating."
Ưu: "Very friendly service!"
Khuyết điểm: "Flight was delayed for 4 hrs"
Ưu: "It was comfortable flight with a friendly crew."
Ưu: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Khuyết điểm: "Food food food"
Ưu: "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"
Ưu: "The crew was friendly and very attentive."
Khuyết điểm: "The plan was very hot and made the experience less than desirable."
Khuyết điểm: "Should use 380 craft"
Ưu: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Khuyết điểm: "seat was not much comfortable"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The best service"
Khuyết điểm: "Nothing bad to say"
Ưu: "flat bed business class seats"
Khuyết điểm: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."
Ưu: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Khuyết điểm: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."
Ưu: "Truly give star service for business class"
Khuyết điểm: "Was denied boarding."
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "The seat cussion on the airplane is to hard for a 5+ hours flight. Not enough food for vegans"
Khuyết điểm: "Was told to move seat up and down repeatedly"
Ưu: "Liked the entertainment options with a large movie catalog."
Khuyết điểm: "Customer service by phone, boarding process, width of seats, speed of cabin service."