Tìm chuyến bay giá rẻ từ Thượng Hải Pu Dong tới Hà Nội

Khuyết điểm: When you book a flight with Kayak, it sends you to yet another travel booking site. Due to a medical emergency, Kayak was absolutely no help and actually extremely rude. They sent me to the airline who sent me to the Booker. I am so look incredibly confused and where to go to start the refund.

Ưu: Great customer service, checking in went fairly quickly.

Khuyết điểm: Like other airlines, seats are too close together.. Choice of movies was limited.

Ưu: the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion.

Khuyết điểm: the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?

Ưu: Legspace

Khuyết điểm: Shoulder space. I was rubbing shoulders with the guy next to me

Ưu: Pleasant Attitude Delicious food Comfortable seats Large entertainment options

Khuyết điểm: Both segments were delayed Treated like cattle during boarding.

Ưu: nothing

Khuyết điểm: everything

Ưu: On time, efficient and courteous crew

Ưu: Direct flight from Davao

Khuyết điểm: Flight crew communication with the passengers

Khuyết điểm: Better communication regarding delayed flight schedule.

Ưu: Crew was great.

Khuyết điểm: Entertainment was not functioning whatsoever during the 15 hour flight, not enough food choices.

Ưu: Boarding was disorganized, the seating was cramped (I'm 6'2"), the lunch was mediocre, and the guy sitting next to me smelled funny. We took off on time and we landed on time. In other words it was a five-star experience, as good as it gets in modern-day air travel!

Ưu: A little bit better with the service but the opportunity to be great like the other airlines I experienced was missing. To be honest the plane was one of the newest model around but looking and observing at the seats and restrooms, etc, I was not impressed. I feel like it was so cheaply done and maintenance was so poor.

Khuyết điểm: Offering cheap fares does not mean poor service and being treated with rudeness and so so service. In every year that I travel, I try different airlines to see and experience. I say that this experience is the worst and will be forever be embedded/marked on my list. They should look into service more to make up for other shortcomings I observed. Really felt bad not for me but for the other people who also got mistreated with the crews rudeness and their mean attitude towards work and guest. I work in a service Industry and all I can say they are not even at par to our lowest standards in what we do at our work.

Ưu: Crew was very courteous, food was an unexpected treat!

Khuyết điểm: Seats were old

Ưu: Flight times

Khuyết điểm: Movie choice , no onboard TV

Ưu: Quick boarding and direct to Macau. Didn’t need to fly to HK.

Khuyết điểm: A little more leg room and a better sandwich please.

Khuyết điểm: The 4.5 hr delay did not help. Plus the hard landing by the captain. EVA air much better but they were on strike. I think the plane was full

Ưu: The snacks at the back. I love the cold apple was so good for my body that I had two.

Khuyết điểm: Loading people on the plane in an orderly call.

Ưu: Boarding was disorganized, the seating was cramped (I'm 6'2"), the lunch was mediocre, and the guy sitting next to me smelled funny. We took off on time and we landed on time. In other words it was a five-star experience, as good as it gets in modern-day air travel!

Ưu: Food.

Khuyết điểm: I wish the staff need to smile and have to let the kids quite.

Ưu: The female flight attendants were great. For some reason the male flight attendants had a sour face all the time and were unfriendly. Entertainment and comfort were good. Plenty of selections and decent leg room.

Khuyết điểm: Boarding could have been more organized, but I think half of the fault belongs to Hong Kong Airport. The boarding in LAX and Bangkok were good. The food was extremely low quality (fatty, muscle, tendon, skin, bone chips in the "meat"). Bad food, even for plane food.

Ưu: Have flown Hong Kong Airlines a few times and have always gotten great service from the employees. They are very accommodating, always pleasant to deal with. Highly recommend flying with them.

Khuyết điểm: As with other airlines, seats could be a little roomier. Movie selection in English is a bit limited for a 15 hour flight, but we also download movies and shows on our tablet. No big deal.

Ưu: Leg room was great Luggage allowance great

Khuyết điểm: The cabin was very cold. A little warmer would have been nice.

Khuyết điểm: Tight seats, very hot on entry

Ưu: The crew was very attentive and our seats in Prestige class were very comfortable.

Khuyết điểm: The entertainment options were meager at best.

Ưu: Food and professionalism, were excellent, had a good stress free experience.

Khuyết điểm: Had issues with unusual plane noise.

Ưu: Clean facilities, polite staff. Hits the right notes on a trip to Korea or connecting to other Asian countries.

Ưu: The second flight was perfect.

Khuyết điểm: No vegetarian options at all without advance notice.

Ưu: Legspace

Khuyết điểm: Shoulder space. I was rubbing shoulders with the guy next to me

Khuyết điểm: Very good

Ưu: The seats are comfortable

Khuyết điểm: The crew is distributing sandwiches, He gave a sandwich to the guy sitting besides me, But He neglect me, But thats not important, jst wondering why He ignore me. Thanks anyway !

Ưu: The entertainment was the best thing about the flight.

Khuyết điểm: The employees behavior was very matter of fact and very curt. My brother injured hisself and the level of service wasn’t great at all

Ưu: The attitude of the crew was not acceptable. They are mean and rude to paying guest. The service was unacceptable. It was a cheap airfare and you also get cheap service. First time I flew with this airlines and It was super disappointment that I got from the crew. The airplane was newer but they could be better. They can learn better service from other airlines I booked with. Also, better quality of overall experience.

Khuyết điểm: Better touches on the seats, more cleanliness, doing it rightly than cheaply and most of all they should learn SERVICE from other airlines. Not because I bought a cheap fare does not mean we deserve a rude and mean service from the crew!

Ưu: No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.

Khuyết điểm: No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer.

Ưu: Great female flight crew. The male flight attendants were unfriendly and maintained a sour look on their faces. Comfortable, decent leg room. Excellent entertainment.

Khuyết điểm: Food is extremely low quality. Poor quality meat (fatty, muscle, skin, bone chips). Boarding in Hong Kong was disorganized.

Ưu: Crew Amazing. Seat was average

Ưu: the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion.

Khuyết điểm: the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?

Khuyết điểm: No inflight movies

Khuyết điểm: The cabin was very cold. A little warmer would have been nice.

Ưu: The snacks at the back. I love the cold apple was so good for my body that I had two.

Khuyết điểm: Loading people on the plane in an orderly call.

Ưu: The only good thing I can say about this experience with Hong Kong Airlines is that the On Board Flight Crew was very good and the IFE had a good selection of titles.

Khuyết điểm: Delays in the air and on the ground going in and out of Hong Kong. On the return trip, 4hrs to Check In from Manila because of protests in Hong Kong. Flight was 2hrs late, my luggage didn’t make the connection. 2 days, no luggage, no communication. Never again will I fly Hong Kong Airlines.

Ưu: Crew was great.

Khuyết điểm: Entertainment was not functioning whatsoever during the 15 hour flight, not enough food choices.

Khuyết điểm: To simply find how much weight I’m allowed in every section of the flight. Also I couldn’t check in online with ELAL maybe because the ticket was a Hong Kong Airlines ticket operated by ELAL

Khuyết điểm: Very good

Ưu: The crew was great.

Khuyết điểm: But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages.

Ưu: Was given lounge access, quick easy boarding, very organized.

Ưu: The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself.

Khuyết điểm: The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight.

Ưu: Flying was smooth.

Khuyết điểm: Flight delayed an hour. Announcements over PA was ear-splittingky loud.

Ưu: doesnt like it

Khuyết điểm: lost luggage

Khuyết điểm: Tight on time between transfers. Wished to have a bit more time so it’s not so rushed.

Ưu: Crew were good. Food was good specially availability of noodle bowl

Khuyết điểm: Way below average entertainment option - movies are very limited and old. For a long 16hr flight that is very poor.

Ưu: No screen and no movie. Seat wasn’t reclined enough.

Ưu: This airline is going out of business in the US. They have had great fares from LAX to Hong Kong and Bangkok. It seems the airline has been mismanaged or has had political restraints despite always being full. I was lucky to purchase the last roundtrip flight LAX HKG BKK before the online bookings were pulled for the LAX route. Hence, my flight to HKG and the return to LAX were empty flights, which is such a loss for an already dying airline. The crew were still polite and hardworking unlike US airlines.

Khuyết điểm: Now you cant fly LAX or SFO to Asia on this airline. Bezos or Gates should buy the airline.

Ưu: Boarding was disorganized, the seating was cramped (I'm 6'2"), the lunch was mediocre, and the guy sitting next to me smelled funny. We took off on time and we landed on time. In other words it was a five-star experience, as good as it gets in modern-day air travel!

Ưu: Crew was great.

Khuyết điểm: Entertainment was not functioning whatsoever during the 15 hour flight, not enough food choices.

Ưu: The snacks at the back. I love the cold apple was so good for my body that I had two.

Khuyết điểm: Loading people on the plane in an orderly call.

Khuyết điểm: Lost my luggage, seat didn’t recline all the way, crew never came around for garbage, old plane on the 2nd leg, same entertainment I had 4 months ago

Ưu: Very good service in every possible aspect with limited food choice

Khuyết điểm: /

Khuyết điểm: The online check in for Hong Kong Airlines is very poor. I was unable to check in online and had to go to the airport counter. Not Kayak's fault.

Ưu: The entertainment. Good selection of movies

Khuyết điểm: The seats could be comfier