Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Tô-ky-ô Narita đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Mười||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 29%.|
Mùa cao điểm
|Tháng Năm||Thời gian bay phổ biến nhất với mức giá tăng trung bình 28%.|
Giá trung bình cho khứ hồi
|9.357.800 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|13.082.375 ₫||trở xuống|
Giá tốt cho một chiều
|4.415.554 ₫||trở xuống|
Hãng Hàng không Quốc gia Việt Nam, Japan Airlines và ANA đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Tô-ky-ô Narita đến Hà Nội Sân bay Quốc tế Nội Bài. Hãy xác nhận các chính sách ở trên trang web đặt chỗ.
Trung bình, một chuyến bay thẳng sẽ kéo dài 5h 30m, với tổng quãng đường bay là 3719 km.
Có 7 chuyến (bay thẳng) giữa Tô-ky-ô Narita và Hà Nội mỗi tuần, trung bình mỗi ngày có 1 chuyến.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Hong Kong Airlines (6.350.668 ₫) và Nhiều hãng bay (6.580.764 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở Hong Kong Airlines (7.432.122 ₫) và Nhiều hãng bay (12.517.257 ₫).
Hãng Hàng không Quốc gia Việt Nam flies 5 lần mỗi tuần (Thứ Tư, Thứ Năm, Thứ Bảy), Japan Airlines flies once mỗi tuần (Thứ Sáu), ANA flies once mỗi tuần (Thứ Tư).
Để bay từ Tô-ky-ô Narita tới Hà Nội, Thứ Năm là ngày có giá vé trung bình rẻ nhất và Thứ Ba là ngày có giá vé đắt nhất. Để bay từ Hà Nội về Tô-ky-ô Narita, ưu đãi lớn nhất thường được tìm thấy vào Thứ Hai, và Thứ Ba là ngày có vé đắt nhất.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Tô-ky-ô Narita đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ Tô-ky-ô Narita đến Hà Nội có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về lại Tô-ky-ô Narita bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ Tô-ky-ô Narita đến Hà Nội trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "add low carb meal option please!"
Khuyết điểm: "Great"
Khuyết điểm: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Ưu: "I loved the film with kabuki characters to introduce safety procedures."
Khuyết điểm: "More seating room, better ventilation."
Khuyết điểm: "Seat cushion could have been softer"
Khuyết điểm: "Good"
Khuyết điểm: "Movie catalog needs to be expanded"
Ưu: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Khuyết điểm: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ưu: "Clean and comfortable"
Ưu: "Smooth boarding and smiley staff."
Khuyết điểm: "No tv/ intertainment on the plane"
Khuyết điểm: "Same as above"
Khuyết điểm: "Not enough space to put my luggages"
Ưu: "Not crowded"
Khuyết điểm: "https://twitter.com/devanshsoni10/status/940564856142311424"
Ưu: "Services and respectful"
Khuyết điểm: "Width of the seat for me was bit tight when in a flat bed position."
Ưu: "It was OK. Time was the same as Asiana and Korea Air."
Khuyết điểm: "I don't Japan airport."
Ưu: "Enough room for relax, I love this one"
Khuyết điểm: "none"
Ưu: "Enough room for relax"
Khuyết điểm: "none"
Ưu: "Comfort... enough room for relax"
Khuyết điểm: "none"
Ưu: "The friendliness of the crews and the cleanliness of the rest rooms."
Khuyết điểm: "The delay before taking off."
Khuyết điểm: "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
Khuyết điểm: "meal choices"
Ưu: "Generally the fligt was wonderful."
Khuyết điểm: "Of course I had a correct USB cable for i ad, I can not chage it."
Khuyết điểm: "Nothing"
Ưu: "Polite attendants"
Khuyết điểm: "small leg room......"
Ưu: "Love the staff, helpful and polite!"
Ưu: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Khuyết điểm: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Khuyết điểm: "No foot rest=back pain"
Khuyết điểm: "Could not fall asleep as the chair would not recline enough"
Ưu: "As long as I didn't fly on united"
Ưu: "Excellent in every way"
Ưu: "Everyone is super nice."
Khuyết điểm: "nothing"
Ưu: "Almost everthiny good job keep it up, excellent !"
Khuyết điểm: "It was very warm on the plane."
Ưu: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Khuyết điểm: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Ưu: "I like the whole experience overall I would definitely Fly ANA again"
Khuyết điểm: "I like the whole experience overall"
Ưu: "Staff was nice and attentive"
Khuyết điểm: "Uncomfortable seats. Don't recline. Could use more film choices."
Ưu: "All good"
Khuyết điểm: "nothing"
Ưu: "Everyone was super polite"
Ưu: "Everyone staff member was friendly and helpful. Dinner was great."
Khuyết điểm: "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."
Khuyết điểm: "We were delayed, but I can't say it was the airline's fault."
Ưu: "The padding seems inadequate especially for medium and long hauls. It hurts sitting in the seats after 2 hours into the fight."
Ưu: "Great assistance to elderly"
Khuyết điểm: "Nothing in particular"
Ưu: "Checking in was very good. I was a wheel chair passenger and the attendants took good care of me."
Khuyết điểm: "I did t like the breakfast option at all. It was either eggs or fried noodles. I don't think that was an option at all."
Khuyết điểm: "Again, it was a rough landing."
Ưu: "nice checkin staff"
Khuyết điểm: "the food was boring"
Khuyết điểm: "Onboarding time"
Ưu: "Food and crew"
Khuyết điểm: "Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines"
Ưu: "Reasonable price and not complicated"
Khuyết điểm: "Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change."
Ưu: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Ưu: "crew were friendly and professional, food was not too bad for aeroplane food."
Khuyết điểm: "In-flight entertainment"
Khuyết điểm: "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
Ưu: "Food was the only good part"
Khuyết điểm: "The crew was rude, no blankets, no entertainment. Overall was not good"
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."
Ưu: "The flights left and arrived on time."
Khuyết điểm: "When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues."
Ưu: "The crew was very nice."
Khuyết điểm: "There were passengers clapping through the whole flight."
Ưu: "The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!"
Ưu: "Only 15 minutes late, could have been worse"
Khuyết điểm: "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Khuyết điểm: "Smile"
Ưu: "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
Khuyết điểm: "Better info on what the flight number is. More info that is airport specific."
Ưu: "Boarding was quick and Flight was Smooth"
Khuyết điểm: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."
Khuyết điểm: "-"
Khuyết điểm: "The choice of English language films were limited. I did not enjoy the food too much"
Khuyết điểm: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Ưu: "Food. Food is Life"
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Khuyết điểm: "Hygiene of local passengers"
Khuyết điểm: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Khuyết điểm: "EVERYTHING................................"
Ưu: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Khuyết điểm: "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
Ưu: "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
Khuyết điểm: "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
Ưu: "The food was the best i have had on an international flight: i have flown EVA, KAL, Cathy Pacific, and Asians. by far Vietnam Aur has the best."
Khuyết điểm: "the lie flat bed was hard, no padding... uncomfortable."
Khuyết điểm: "Clean, organized and friendly service. The headsets are not well taken care of. I had to exchange twice due to the broken items."
Khuyết điểm: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Khuyết điểm: "Entertainment system wasn't switched on immediately after take off and safety demos"
Ưu: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Khuyết điểm: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Ưu: "Great service"
Khuyết điểm: "plane a little old"
Ưu: "Priority boarding for pregnant passengers, leggy and clean"
Khuyết điểm: "No personal service, meaning have to fill out the same waiver of liability every time we fly, even if flights are just a few days apart."
Ưu: "Provided food for only a 3 hour flight"
Khuyết điểm: "Boarding was a bit slow (still arrived on time)"
Ưu: "Everything was good honestly"
Ưu: "Everything! The service, friendliness, food, movies, clean restroom, etc."
Ưu: "On time, smooth flight"
Khuyết điểm: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Khuyết điểm: "We booked the flight for family of 8 Despite informing them over counter in Narita international airport that to place us at 2 together in the same because we have kid of 8 years and 12 years , we were all allocated separately. We could not do online check in even we log in 24 hours before flight ,all seats shown available is individual. Being in the airport early does not help too. I will definitely not consider taking Vietnam airlines in future n will cautious friends to be aware of such service."
Ưu: "Great experience. Everyone very helpful."
Ưu: "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
Khuyết điểm: "Nothing to dislike about this flight"
Khuyết điểm: "Our flight was scheduled to depart at 7:15 pm. We decided to grab a quick bite to eat before boarding. Our boarding pass indicated that boarding would begin at 6:45. They called "final boarding" at 6:35, just as we were wrapping up. I believe we were the last to board at about 6:35 or 6:40. Once we were on board the plane pulled away and departed a full half-hour before schedule. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice."
Ưu: "For flying overseas the airplane was old and uncomfortable. I've flown overseas before and the seats have been a lot more comfy. The crew was fantastic and the food just crappy like any plane food."
Khuyết điểm: "The seats and the food."
Khuyết điểm: "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
Khuyết điểm: "Got stuck on the runway for a while"
Khuyết điểm: "The AC was broken... It was like hell..."
Ưu: "Everything was great in the flight. It felt fantastic to be treated like a princess."
Ưu: "Look for other options if possible."
Ưu: "No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer."
Khuyết điểm: "No IFE without warning. 16 hrs. of nothing. very uncomfortable seats. Flight admits HKA going under and can not pay bills, customers suffer."
Ưu: "cabin crews"
Khuyết điểm: "Be punctual"
Khuyết điểm: "No inflight movies"
Khuyết điểm: "Get better food"
Ưu: "Very nice breakfast"
Khuyết điểm: "Little more room in seats"
Khuyết điểm: "I wish the staff need to smile and have to let the kids quite."
Ưu: "Yes and yes"
Khuyết điểm: "Give head pillow and blanket when customers ask for it. It’s a lot to hold in your seat."
Ưu: "The stewardess was nice and the pilot got us home early"
Khuyết điểm: "the food was gross, I got a horrible stomach ache when I got back for 3 days and a migraine. The seats were uncomfortable even though I am 5'2 pretty short but it was a painful flight. The 5 hour layover was terrible but I understand it was the shortest we could find."
Ưu: "The crew was amazing."
Khuyết điểm: "The food was terrible and It was all soggy, tasteless, and disappointing."
Ưu: "The crew and the staff"
Khuyết điểm: "It could be better if they serve meal"
Ưu: "The crew was amazing"
Khuyết điểm: "Boarding, seat size, entertainment and food could of been better"
Ưu: "Aircraft was new. Felt very secure."
Khuyết điểm: "took them 70 minutes to provide me a headset for the entertainment. Boarding was sluggish. Crew was grumpy (and so was I). Seats were cramped. During meal service i was left with only the vegetarian option. They should provide more water/beverage rounds on a 12 hour flight."
Ưu: "We loved HK Airlines! It was such a nice surprise! We did pay an extra $155 pp to be in row 31 and enjoy much more leg room and the seats going back farther - in the direction of business class but not quite but definitely worth every cent on a 14 hour flight. The attendants were awesome!"
Khuyết điểm: "Nothing. If you do row 31 you will have a great flight!"
Ưu: "Restroom is clean, snack pretty good"
Khuyết điểm: "add more food on the meal"
Ưu: "Crew was good the setting was uncomfortable."
Ưu: "the seats sucked... barely any padding... no inflight entertainment... no beverage service"
Khuyết điểm: "they didn't load my bag from my usa flight transfer.. .I was in HK for almost 3hrs and they couldn't manage to get my bag onto the plane to manila.. so I had to wait 24hrs until the next flight arrived at 11pm.. .then they can't bring my bag to my hotel until the NEXT day,..the day im leaving manila"
Khuyết điểm: "More signage at the check in counter will be of help. Thanks"
Ưu: "The plane was clean and the staff were very friendly! We were even a little bit early."
Ưu: "Crew were friendly and helpful"
Khuyết điểm: "The bun-with-meat was terrible."
Ưu: "Smooth from start to finish."
Khuyết điểm: "More water/drinks, more movies."
Ưu: "Boarding is efficient. Food is good. Flight attendants are very responsive."
Khuyết điểm: "It so happened that the check-in system was down for maintenance. I waited over an hour just to get a boarding pass."
Khuyết điểm: "Not too many ppl and the staff are nice."
Khuyết điểm: "We couldn't order vegeterian food"
Ưu: "Friendly staff"
Khuyết điểm: "No food or drinks for sale in flight"
Ưu: "Flight was on time."
Khuyết điểm: "Didn't like the fact that despite using the online checkin and having been issued my electronic boarding pass, it was not accepted by the system at the airport and I still had to queue for over half an hour for a manual check in."
Ưu: "Felt like a brand new Airbus. Roomy seats even in economy. Excellent service! A full meal unlike most American airlines. Polite, expedient service. I will fly Hong Kong Airlines again!"
Khuyết điểm: "Everything was great! No issues."
Khuyết điểm: "Too much delays on this trip"
Ưu: "Poor customer service in hongkong attendants goes not know what to do we were standing an hour 15 till i say come on move for they do not know what to do the test of other connections are gone and we going to manila were left"
Khuyết điểm: "I wont have hongkong airlines anymore and the food is poor taste"
Ưu: "Did not expect anything but it was actually good and pleasant."
Ưu: "Comfortable, nice. Employees warm"
Khuyết điểm: "They lost my luggage and the flight was delayed. Too many stuardesses on the plane."
Ưu: "On time take off and landed earlier than scheduled"
Khuyết điểm: "Poor ventilation"
Khuyết điểm: "The airlines had no identifiers for a connecting flight and were not able to give me my connecting boarding pass at my first time of check in. They had a line for 80 minutes just to get your new check in information with no labels about specific airlines. They canceled the flight last minute, placed me on an earlier flight without notifying me at all that boarded right after I landed however there was no way to get the information and no announcement. They were not apologetic or accommodating when understanding these errors. I booked though vayama through kayak and would NEVER do it again. I highly suggest reconsidering if flying Hong Kong express or going through vaymaya as source."
Khuyết điểm: "Hong Kong airlines changed our flight time and wouldn’t let us board our flight. They said we were 10 minutes past the gate closure."
Khuyết điểm: "long line at transfer desk, only two people attending considering that people are trying to catch connecting flights that will leave in one hour to 2 hours."
Ưu: "Able to choose seats without charge. Friendly staff all around."
Ưu: "The staff at every level are wonderful. check in, lounge staff, gate and flight crew."
Khuyết điểm: "Flight was delayed 45 minutes but really not the airlines fault. Upon arrive in Shanghai we taxied for 30 minutes to get to a gate. Seemed to go in circles."
Khuyết điểm: "Boarding time too rush!"
Khuyết điểm: "No bad"
Ưu: "Good size seats, treated well."
Khuyết điểm: "We were given the wrong information as for as needing a Visa for China..... Out of a lot of money....."
Khuyết điểm: "They were not helpful at check in desk and they broke my brothers bag after having broke my bag on the flight out. DO NOT FLY HK AIRLINES."
Khuyết điểm: "My flight one way was delayed 3 hours and they broke my suitcase. They had us waiting at the check in desk while a huge line formed and made no effort to start up computers and start faster once they arrived. When I explained about the airline destroying my suitcase, they said I could not prove they broke and it and refused to offer any assistance."
Khuyết điểm: "No vegeterain or halal food options."
Ưu: "Seats were fine and individual monitors worked well. The crew was friendly and the trip seemed to go smoothly. No complaints overall but wasn't impressed enough to say "excellent". Would definitely fly them again though!"
Ưu: "Great friendly service, decent snack,"
Khuyết điểm: "No entertainment"
Ưu: "I thought the food was excellent, especially considering in economy seat."
Khuyết điểm: "Flying economy sucks because the seat space is just too cramped. No news there . . ."
Ưu: "I have flown several millions of miles on Star Alliance and with the top airlines, e.g., Singapore Airlines and Thai Airways as well as Cathay Pacific. Thus, I have my share of travel experiences: from poor to superb. This is my Hong Kong Airlines experience. Courteous and friendly crew. Nice but light snacks on late evening flight. Lunch was delicious and on the lighter side. Also, provided priority card in and out of the airport screening. Overall, excellent experience. Can compete with the top carriers in the world from my experience on a roundtrip travel to and from Hong Kong."
Ưu: "Everything was fine for the duration of flight length"
Khuyết điểm: "If I had known that they use a very different seat from their advertised flat beds I would not have paid for biz class. Simply not worth it."
Ưu: "I like the service of the passenger service agents and the flight crew were excellent."
Khuyết điểm: "I couldn't check in online cuz I couldn't find my ticket number."
Ưu: "Worst Airline Ever"
Khuyết điểm: "Vietjet needs to update their refund policy"
Khuyết điểm: "We left 1. 5 hours late! The only food on the plane was prepackaged chemical foods and the only vegan option was a porridge they pour water over ($2)."
Khuyết điểm: "Get more Customer Services training for the better and for the next level of international services provider...."
Khuyết điểm: "Flight was delayed - be on time"
Khuyết điểm: "Avoid at all costs. Delayed both ways. On the way out of Danang they would not even tell us what time the flight would be departing despite numerous passengers asking. On the flight, a crew member stepped on my foot with her heel. My foot was NOT in the aisle, she has stepped in to get past a colleague. She didn’t even stop to apologize. Her colleague apologized and said I’ll get you a glass of water. She returned after a good 30 minutes with a paper cup of water. There was no enquiring how I was or if I needed anything. Will NEVER fly them again!"
Ưu: "Crew was average, need to brush up on geography. One crew member announced that we have arrived to the city of Quang Nam, instead of province of Quang Nam."
Khuyết điểm: "Take off on time, not 45 minutes late."
Ưu: "The food is good. Air crew is nice."
Khuyết điểm: "Worth for money we paid"
Ưu: "Vietjet’s staff are always attractive, smiling, and friendly. I like the double embarking and disembarking process."
Khuyết điểm: "I hate Vietjet’s restrictive luggage policies. I had to repack everything at the ticket counter to match the 7 kilo restriction and one carryon limit. On every other airline the way I pack is acceptable. Then I was given a window seat with no window. It was in the exit row. Terrible!"
Khuyết điểm: "Boarding on time instead of delay twice"
Khuyết điểm: "I was charged for a medical device (CPAP) to carry it onboard the plane. Never had to pay before on any flight as FAA permits medical devices for free."
Khuyết điểm: "Airport reception is inexperience, could provide us the info we need. Luggage charging 2 for 70kg which is retarded. If you pay online or declare online it gives you discount, unfortunately that doesn’t work on visitors. The check innprocuedure was ineffective and waste lots of time"
Ưu: "Fast and efficient and low cost budget"
Ưu: "Nothing really impressive."
Khuyết điểm: "The online boarding procedures was unavailable for non- Vietnamese. No reminder to tell us which terminal and cause me delayed to the flight, the airport reception was inexperience send me to a wrong terminal. Luggage charging was bad. If you declare online gives you half price and it doesn’t work"
Khuyết điểm: "Customer service. Not helpful at all. They were more interested in getting rid of us. There was a man in a wheelchair who injured his leg in a bike accident. He needed to get to Vietnam for medical help. They told him they couldn’t accommodate him. They also refused to give helpful. They just left him. Your airline is run by heartless people. I would never recommend Viet jet to my worst enemy"
Khuyết điểm: "No free water on a 5 hour flight. Poor choice of snacks to purchase. No leg room. Chaotic at boarding time. Expensive for the service"
Ưu: "It was on time for a change"
Khuyết điểm: "The seats are uncomfortable. We requested 2 aisle seats. Given the ok, and then found out we were seated window and middle. How did that get lost in translation?"
Ưu: "It was a direct flight to Phuket"
Khuyết điểm: "Flight was delayed for 2 hours, then didn't board for another 45 minutes after that. We were given a mediocre coffee or soft drink in a lounge, no food. Basically the afternoon at Patong was wasted because we didn't arrive until after 5pm. Vietjet is renowned for this sloppiness and persistent delays."
Ưu: "Flight Cree good"
Khuyết điểm: "Seats, no jet ways to board or deplane"
Khuyết điểm: "Baggage policy ridiculous. I was prepared bc I’d heard about the 7g rule but still had me running around almost missing the flight to pay the fee at a different location than the check in desk. The other location had staff on a break. Then no one else at the check in wanted to accept payment so that I could move on to boarding. Staff not friendly about the whole process."
Khuyết điểm: "Crew members playing video games while waiting on the Tarmac.. very unprofessional.. driver of shuttle should be fired for not paying attention..."
Ưu: "Plane was clean and boarding was efficient. Good value. Flight was on time."
Khuyết điểm: "Online booking experience was confusing as I was rerouted to Kiwi. Tried to pay for both bags at time of booking but was told due to a technical issue I had to pay at the airport. When checking in was forced to pay in cash. More of an inconvenience and caught us off guard. Plane was old and seats were very small and uncomfortable."
Khuyết điểm: "No online check-in. Flight was late. No legroom."
Khuyết điểm: "Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all."
Ưu: "Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room."
Khuyết điểm: "Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!"
Khuyết điểm: "Confort"
Khuyết điểm: "Took 2 flights with this airline and both flights were delayed! Will never fly with this airline again!!!"
Khuyết điểm: "My flight was from Bangkok to Busan, via Hanoi. I was planning to transfer at Hanoi, but Vietjet did not offer transit service. I had to pass immigration (exit the country), then reenter. Luckily Korean citizens can enter Vietnam without visa; otherwise, I would have lost my luggage. Terrible service."
Ưu: "It was exactly what we needed. On time flight with few frills but good price and efficient. No complaints at all. Crew did well keeping control of passengers that kept standing while seatbelt sign was on. Firm but not angry. Good job."
Ưu: "Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either."
Khuyết điểm: "VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: "On time", then "Boarding" when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as "Landed", when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time."
Ưu: "Flights were on time and worked well for us. Flight attendants were helpful"
Khuyết điểm: "The charges for each checked bag were annoying. We are a family of three and traveling with a 26 Kg kid but paying full price for our seats. With one checked bag the additional 4 Kg in the bag resulting in an upcharge seems foolish. Other passengers weighing 4 times as much pay the same ticket price as our smaller lighter weigh child."
Ưu: "The plane got me to my destination"
Khuyết điểm: "1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date"
Ưu: "I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start."
Khuyết điểm: "Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it."
Khuyết điểm: "No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I'll only fly Vietnam Airlines in the future."
Ưu: "Cheap flights but u get what u pay for"
Khuyết điểm: "2 delays of 10hrs"
Khuyết điểm: "Attendants gave the first three rows drinks, but didn't give the rest of the passengers anything."
Khuyết điểm: "This airline was impossible to get in touch with. THey we're not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print."
Khuyết điểm: "Really annoying to have to pay excess luggage fee when starting a long journey, being allowed only 15k and the first thing that happens is that You have to leave Your check in country to go and pay for having 3kg extra. Badly earned money spent all time in line hating the airline for this stupidity - 20 kg's is a very normal allowance - get back to standard!"
Ưu: "Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours"
Khuyết điểm: "Caroline is wonderful once the plane is able to get into the air"
Khuyết điểm: "many delays, no associates anywhere in the terminal to address any issues even though they say repeatedly to see an agent if you have questions, horrible airline that does not deliver the service that is paid for"
Khuyết điểm: "Have an error in system. I can't join the flight"
Ưu: "Reservations were relatively easy to make on line and relatively easy to purchase on-line."
Khuyết điểm: "Purchasing tickets this way can result in a lot of confusion upon arriving at the Airport. Without any documents that the Check-in Counter can use to process Check-in, the traveller will find out that a visit is required to a separate desk to obtain your reservation number scribbled on a scrap of paper to take back to the Check-in Counter (after waiting on line there again) so that the agent can find your record and proceed with check-in. This two step process is confusing and not immediately obvious to even the seasoned International traveller. Good thing I'm not easily flustered!"
Ưu: "Clean, efficient, new aircraft, very good value"
Ưu: "Schedule and price were reasonable."
Khuyết điểm: "Extremely noisy announcements, much louder than necessary. Poor boarding information. Incorrect gate info and poor messaging."
Ưu: "Staff onboard friendly"
Khuyết điểm: "Flight check very slow"
Khuyết điểm: "Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we're told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we'd booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up."
Ưu: "Fluent English, comfortable and ample seat space"
Khuyết điểm: "2 things: 1) I've traveled dozens of airlines with the same carryon backpack. The ticket agent required me to weigh my bag and since it was greater than 7kg said I'd have to check it. 2) Flight crew was running late which is entirely understandable. BUT rather than let the 200+ passengers know what was happening the gate agents said nothing."
Ưu: "Doing its job to fly you on time with good schedule. For less than 1 hour flight that's all you need"
Ưu: "We were very pleased with VietJet Air. Check in went smoothly. Our bags arrived quickly after landing. Good start for the next leg of our journey."
Những hãng bay có chuyến bay từ Tô-ky-ô Narita đến Hà Nội đã thực hiện thêm những biện pháp an toàn và điều chỉnh các chính sách để thích ứng tốt hơn với du khách. Các chính sách khác nhau tuỳ vào hãng bay.
Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Tô-ky-ô Narita đến Hà Nội
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Tô-ky-ô Narita đến Hà Nội
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Tô-ky-ô Narita đến Hà Nội
Xét nghiệm trước khi bay
Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay từ Tô-ky-ô Narita đến Hà Nội
Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Tô-ky-ô Narita đến Hà Nội