Food not served in time..staff is rude
Service was very good . Very helpful staff . Food is good . Thank you ! Seats are very congested. Flight was very noisy . Also, background music was very loud when we waited for take off .
The in flight services is great. However, the planes do not depart on time if they are departing from other Airports except in Doha. If you have a small window with your layover, be prepared that you might miss your connecting flight. My luggage was delayed because their departing flight from a non-Doha Airport was late to arrive. Their baggage department is beyond horrible, there is no number to call and have to use Whatsapp and a reply can take more than 3 hours. I had to track the luggage by going the Atlanta International Airport and wait 3 hours for a manager with Qatar airways to first board a flight and then to get my luggage, since they do not have anyone in baggage services. For this I will never fly Qatar Airways ever again.
Ưu: "Amazing crew i must give it to them... super hospitality."
Khuyết điểm: "for now non, may be later after much observations, other than that... it was excellent !!"
Ưu: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Khuyết điểm: "Some alcoholic drinks"
Ưu: "The crew really cares about their passengers"
Ưu: "Overall experience was good!"
Khuyết điểm: "Keep the good work up."
Khuyết điểm: "Toilets needs air freshener as so many passengers use them."
Ưu: "Staff are very polite and helpful (ground staff and in the air)."
Khuyết điểm: "The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer."
Ưu: "Crew as very helpful"
Khuyết điểm: "passenger seated next to are rude"
Khuyết điểm: "Thank for everything it is excellent"
Khuyết điểm: "Seat comfort"
Ưu: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Ưu: "The crew, the seat and catering"
Khuyết điểm: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
Ưu: "Staff on the plane is fantastic."
Khuyết điểm: "No option to pick a seat in economy class."
Ưu: "Same again the crew were fab"
Ưu: "Entertainment variety Frequent drinks offered onboard"
Khuyết điểm: "Insufficient amount of in-flight food portion"
Ưu: "The best airline I have ever flown."
Khuyết điểm: "Wrost app I don’t advise any one use it cause"
Ưu: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Khuyết điểm: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "It was normal flight"
Khuyết điểm: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Ưu: "Staff worked fast to feed and water everyone."
Ưu: "Generally courteous in-flight staff"
Khuyết điểm: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."
Ưu: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Ưu: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Khuyết điểm: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Ưu: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Khuyết điểm: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."
Ưu: "It was actually on time."
Ưu: "The Qatar Airways price."
Ưu: "smooth and on time with efficient service."
Ưu: "Staff were professional, food was good and seats were comfortable."
Ưu: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Khuyết điểm: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."
Ưu: "I had aisle chair on a Moscow to Doha leg"
Khuyết điểm: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Ưu: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."
Ưu: "Had a great experience with this flight"
Khuyết điểm: "Nothing"
Ưu: "Nice and spacious aircraft."
Khuyết điểm: "Some confusion on Hindu meal and vegetarian meals."
Ưu: "The food and entertainment systems were good. The staff on the plane were pleasant."
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "flat bed business class seats"
Khuyết điểm: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."
Ưu: "The crew were highly welcoming and nice."
Khuyết điểm: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."
Ưu: "New planes, Excellent Service"
Khuyết điểm: "Meals could have been better"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "Tiny seat spaces"