Friendly staff. Could improve on the leg room!
Only 2 meals on a 16 hrs flight and they had few option for food and drink. Qty was not sufficient
Ưu: "Best in the world, as always."
Khuyết điểm: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Ưu: "Crew , amenities and food"
Khuyết điểm: "None"
Ưu: "crew handled the tough crowd well, but were not extremely hospitable"
Khuyết điểm: "food was disgusting"
Khuyết điểm: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Khuyết điểm: "Reservation online"
Ưu: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Khuyết điểm: "Excellent service"
Ưu: "Generally good Flight was operated by Silk Air"
Khuyết điểm: "Entertainment score is not meaningful because of the short flight time."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Hotel location is convenient, quite comfortable and clean."
Khuyết điểm: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Ưu: "Boarding was great. Staff was cordial. Excellent flight."
Ưu: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Khuyết điểm: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Ưu: "The economy section of the upper deck of the A380 is great!"
Ưu: "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
Khuyết điểm: "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
Ưu: "Excellent service"
Khuyết điểm: "Very poor on board entertainment"
Ưu: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Khuyết điểm: "None"
Ưu: "Amazing service!"
Khuyết điểm: "N/a"
Ưu: "Comfortable, full service through the night.."
Ưu: "But I got to take Qatar airline and the service was great"
Khuyết điểm: "Almost missed the flight, havent noticed the passengers in prior"
Ưu: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Khuyết điểm: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ưu: "Liked the service"
Khuyết điểm: "Nothing special."
Ưu: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "old aircraft, no usb or power point charging. choice of 5 movies"
Ưu: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Khuyết điểm: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Ưu: "Crews are truly nice and patient"
Khuyết điểm: "Crews are very nice, food are not really good"
Ưu: "Superb service throughout from check in to on flight."
Khuyết điểm: "Seat on outbound had a slight issue."
Ưu: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Khuyết điểm: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Ưu: "evening meal was delicious"
Khuyết điểm: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Khuyết điểm: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
Ưu: "Staff were awesome. given that my wife and son both had food poisoning."
Khuyết điểm: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Ưu: "The staff were helpful, once I had complained enough."
Khuyết điểm: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Ưu: "The food was ok. It didn't set my heart on fire, but I did finish it."
Khuyết điểm: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Ưu: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Ưu: "crews are energetic and warm welcoming passengers."
Khuyết điểm: "aircon temperature is too hot for seat 50H area."
Khuyết điểm: "Extremely cramped flight in regular Economy."
Ưu: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Ưu: "The staff were great, very efficient."
Khuyết điểm: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Ưu: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ưu: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Khuyết điểm: "Wish the food could have been better and the choice for dessert wider."
Ưu: "Attentive Staff - Fabulous"
Ưu: "got us there, efficient and effective crew."
Ưu: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ưu: "The crew is really the only thing making the flight enjoyable."
Khuyết điểm: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."
Ưu: "Customer service , crew was nice"
Khuyết điểm: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Ưu: "The staff was amazing and attentive. My surfboards arrived safe and sound... And on time. I will most definitely fly Singapore Airlines again, as often as I can. Thank you."
Thai Smile must be the only airline in the world that still doesn’t allow mobiles and iPads to be used during taxi, takeoff and landing. No inflight service due to COVID but a little snack and water handed out as we left the plane. I also like the deplaning by row, I wish more airlines did this
Ưu: "On time, clean smooth ride. Landed early!"
Ưu: "Good meal"
Khuyết điểm: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."
Ưu: "Lovely people. Lovely service. Good food."
Ưu: "Great services"
Khuyết điểm: "Great seat and smooth flight"
Ưu: "Seamless boarding and deviating."
Khuyết điểm: "Thai Smole seats offer the least legroom in my experience. Very narrow."
Khuyết điểm: "My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar"
Khuyết điểm: "An hour delay for no expressed reason is not acceptable."
Ưu: "Nothing apart from kind crew"
Khuyết điểm: "Food was really not good at all! Very poor The inside of plane was not clean!"
Ưu: "I'm very justifying for the flight."
Khuyết điểm: "Nothing negative"
Ưu: "we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!"
Ưu: "friendliness of staff"
Khuyết điểm: "Entertainment program was boring, leg space limited"
Khuyết điểm: "Getting our bags took a long time"
Ưu: "Easy to book, travel and get around with."
Khuyết điểm: "The on board snack isn’t great."
Ưu: "The relaxed atmosphere and attentiveness of the flight attendants"
Khuyết điểm: "The distance of the terminal to the aircraft"
Ưu: "Seats were comfy and staff helpful and nice."
Khuyết điểm: "$60 charge for 10 kilos overweight limit. This is terrible."
Ưu: "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
Khuyết điểm: "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."
Khuyết điểm: "We did not receive any information as to why our flight was late."
Ưu: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Khuyết điểm: "Vegetarian food option"
Ưu: "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"
Ưu: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Khuyết điểm: "Nothing."
Ưu: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
Khuyết điểm: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."
Ưu: "Great short flight. Flight attendants were really hustling to get everyone served and picked up after on such a short flight."
Khuyết điểm: "When I booked with Thai Smile direct, the booking somehow added insurance. I know I did not choose insurance. Working with AMEX ;to dispute those charges. Be careful if you book direct with Thai Smile."
Ưu: "friendly, professional crew"
Khuyết điểm: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."
Ưu: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Khuyết điểm: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"
Khuyết điểm: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"
Ưu: "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
Khuyết điểm: "Fish sandwich wasn't my favorite"
Ưu: "On boar meal was great. Customer service was outstanding!"
Khuyết điểm: "They don't offer more flights!"
Ưu: "Ground and in flight service, food, aircraft"
Ưu: "Great service, very amicable staff, excellent plane"
Ưu: "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."
Khuyết điểm: "I would have appreciated a vegetarian option for the meal."
Ưu: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
Khuyết điểm: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."
Khuyết điểm: "I don't want to recommend to others to use this flight following reasons: (1) I can't use Thai lounge with star alliance gold card. (2) Thai air sold the Ticket, but boarding ticket issued by Thai smile. (3) a ground staff ( reissue staff)is unfriendly particularly those who is at Thai office, airport. (4)Thai smile is a low cost air line. So Thai air shouldn't sell this kind of ticket It hurts fame of Thai airs hospitality."
Ưu: "Food is good for a short flight. The crew were professional."
Khuyết điểm: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."
Ưu: "Very flight and check-in process"
Ưu: "Aircraft size was big for short haul"
Khuyết điểm: "Not much to dislike"
Ưu: "The gate agent saw how tall my husband was and upgraded us to the exit row for more leg room which was awesome. I was feeling a little sick and the flight attendants were great to get me water and make sure I was doing ok."
Khuyết điểm: "I don't like fish and they offered a fish sandwich but it was only an hour long flight so I was fine with it."
Ưu: "Crew were friendly and did a great job in the short time they had."
Ưu: "Great flight. On time. The crew was polite and professional. Nice experience."
Khuyết điểm: "The price. This flight specifically was more expensive than others"
Khuyết điểm: "Food was with meat."
Ưu: "New and comfortable plane."
Khuyết điểm: "Last call came much earlier than described at check in"
We called chatdeal ahead of time to book a child meal for a daughter they said they did it but she was not given a child meal
Every poor boarding and food was not good The washrooms were very messy and crew was not friendly
Late departure but almost all of the time made up in flight.
A long haul flight needs roomy and comfortable seats.
Overall everything was good,very impressed with good food and service from Doha to Atlanta
Clean, neat, well maintained and on time performance.
Food and the entertainment on the airline was good. The legroom between seats was OK because I am a female and I’m not too tall. As mentioned before the only issue I had was with the luggage. The only allowed one suitcase first passenger on the way to Karachi Pakistan. On the way back they allowed me to suitcase per passenger
Ưu: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Khuyết điểm: "Just don't like all the trips to and from flights on the bus at Doha."
Ưu: "The crew was unparalleled. Really. Attentive. Friendly."
Khuyết điểm: "Nothing could have been better beyond the signs at the gate."
Ưu: "The crew was very friendly and helpful"
Khuyết điểm: "Longer wifi time and faster connection"
Ưu: "In-flight entertainment choices."
Khuyết điểm: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Ưu: "It was an ok experience, improved by the head of attendants at the end"
Khuyết điểm: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "The new Q suites in business are GREAT!"
Ưu: "The airline was helpful even though the flight was delayed"
Ưu: "Good aircraft, crew attentive."
Khuyết điểm: "Food was poor."
Khuyết điểm: "I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest."
Ưu: "Very comfortable flight and helpful crew"
Khuyết điểm: "It was too cold in the plane."
Khuyết điểm: "None"
Ưu: "The flight from Doha to Beirut was not fully booked, we could move easily."
Khuyết điểm: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."
Ưu: "New Dreamliner"
Khuyết điểm: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Ưu: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Ưu: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Khuyết điểm: "HOSPITAL LIKE FOOD GIVEN,"
Ưu: "process quick and efficient"
Khuyết điểm: "average seats"
Khuyết điểm: "Everything !!!"
Khuyết điểm: "Nothing."
Khuyết điểm: "Well I had 13 hours of layover. I was extremely tired and sleepy."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "12 hrs transit must give Hotel, without Hotel it was bad!"
Khuyết điểm: "More than 10 hrs transit must give Hotel !!"
Ưu: "The Qatar Airways price."
Ưu: "Loved the food and entertainment."
Khuyết điểm: "Not enough leg room and space between the chair in front."
Ưu: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Khuyết điểm: "Nil"
Ưu: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Khuyết điểm: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Ưu: "Helpful and frieendly"
Khuyết điểm: "Counters should have opened earlier so we could have done aome ahopping at dfs"
Khuyết điểm: "price"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Ưu: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Ưu: "Comfortable and easy"
Khuyết điểm: "Departs in early morning"
Ưu: "The food on the way back to the United States was excellent. The flight attendants were very friendly and helpful."
Khuyết điểm: "The good on the way to Cape Town was deplorable. Some of the seat back entertainment centers were malfunctioning while trying to watch movies. They would stop and move forward of their own accord."
Ưu: "This trip was nice. I will fly Qatar again"
Ưu: "Good service and flight."
Khuyết điểm: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."
Great cabin crews, great service, great response from the officials!
Ưu: "Was able to switch to an open row dubai to jfk. Nice crew..good food..veggie choices."
Khuyết điểm: "Jfk-mia..held for gate 1 hr.."
Ưu: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."
Ưu: "Emirates was very efficient. Vegetarian food options were great. Toilet was messy but probably because it was in constant use."
Khuyết điểm: "Thanks, good service"
Ưu: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Khuyết điểm: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Khuyết điểm: "Not to delay the flight for 2 hours !"
Ưu: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Khuyết điểm: "Very small plastic cups of water. On-board on call crew service was slow."
Khuyết điểm: "Seats not comfortable Service was not good"
Ưu: "The food"
Khuyết điểm: "Nothing"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "so much service, I turned down breakfast."
Ưu: "Everything was perfect"
Khuyết điểm: "I ordered regular vegetarian meal and they served me Vegan meal! Also my flight from Chicago to Dubai on January 30 they didn’t offer me vegetarian meal coz they said I Didn’t select meal and they said they didn’t have extra Vegetarian meal!"
Ưu: "Dinner meal. Seats"
Khuyết điểm: "Bed, breakfast"
Ưu: "Good selection of movies. Nice staff- some of which were able to handle difficult customers better than others."
Khuyết điểm: "Both flights to Athens and returning to New York were very delayed. As a result, passengers were annoyed and staff members looked obviously stressed as well. On the whole my impression is that this airline keeps up appearances very well but is in fact somewhat disorganized."
Ưu: "Everything was amazing, from check in to deplaning. I’m going to sign up on their frequent flyer program."
Khuyết điểm: "Seats could’ve been a little more comfortable. Maybe I’m spoiled by traveling the A380 more."
Ưu: "It would be useful if Emirates would allow us to reserve the adjoining seat of the 3 (on less than full flights) so that we can have the extra space."
Ưu: "There was good service in the flight"
Ưu: "It was a smooth and pleasant journey."
Khuyết điểm: "Menu options were somewhat limited"
Ưu: "First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms."
Ưu: "Everything from baggage handling to food on aeroplane to deplaning"
Khuyết điểm: "Long wait time at Bangalore Airport for receiving luggage"
Khuyết điểm: "Most horrible experience... customer service is horrible ... didn't even take the flight . They delayed the flight and they think it is ok to put us on any flight they want . I booked the flight because i was particular on the shortest duration of the flight they rebooked me on a flight that would have taken me to my destination after 36 hrs and the way the crew spoke was so horrible. It was as if they did me a favor by putting me on another flight."
Khuyết điểm: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
Ưu: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Khuyết điểm: "The leg room could be a wee bit better. Then again, I was in economy."
Khuyết điểm: "Nothing"
Khuyết điểm: "Changing the flight schedule without any concideration!"
Ưu: "I like the meals"
Khuyết điểm: "It is hard to request a window seat"
Ưu: "Staff excelant.restrooms very clean Food was great.landing on time"
Khuyết điểm: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."
Ưu: "flight attendants, food, nighttime lights, seats, movies"
Khuyết điểm: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"
Ưu: "Customer service, food, the flight in general was good."
Khuyết điểm: "I lost TV signal a few times and therefore wasn't able to watch the games I was interested in. But I understand this is beyond your control at times but the whole system would benefit from an upgrade. The touch screen sometimes takes a while to respond so making the process a little tedious."
Khuyết điểm: "Not enough food and snacks"
Ưu: "good crew, prompt timing, good food"
Khuyết điểm: "long transit in Dubai"
Ưu: "Service was phenomenal as well as quality of food and entertainment."
Khuyết điểm: "I can not say anything was wrong at all."
Ưu: "The A380 was much more comfortable way to fly than the 777"
Khuyết điểm: "I disliked the food"
Ưu: "Nothing !"
Khuyết điểm: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Ưu: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Khuyết điểm: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Ưu: "I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline."
Ưu: "My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston."
Ưu: "comfortable and new airplane"
Khuyết điểm: "Flight attendants were very rude with a very bad attitude and not friendly."
Khuyết điểm: "Want to be a millionare English version"
Ưu: "ALL seats were super comfortable, the LCD screens were like suer HD! Crew was warm and everything was just perfect!"
Khuyết điểm: "Crew didnt know about baggage transfer procedures from Emirates to JetBlue (Dubai - Boston _ pittsburgh). Knowing this shall ensure 100% customer satisfaction."
Ưu: "Emirates defines economy class .. No one else comes close"
Not happy , charged me for my baggage which is not fair fo
Rude staff through the experience. Extremely warm cabin temperature during the flights with no seemingly capable of addressing this.
More separation/ privacy between the two seats as I was travelling alone ; separate compartment maybe as I was travelling business .
Food is the best airplane food ever
Denied boarding even though I met all requirements of Canadian government and had the documentation to prove it.
Ưu: "As usual traveling with THY was perfect, all was OK. But pls when I buy THY tickets, it is mean that I want to travel with THY not with Anadolojet. Flight with Anadolojet Istanbul-Izmir was awful. The rest of the journey was awesome. Many thanks."
Khuyết điểm: "In stead of Anadklujet could be THY :))"
Ưu: "In flight entertainment was definitely above average."
Khuyết điểm: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Over all good service."
Khuyết điểm: "Passenger seats. Very uncomfortable need more legs room and more padding."
Ưu: "Everything went well"
Ưu: "I like the price, quality, aircraft, staff, food.. everything!"
Ưu: "I don’t like any thing take them over 5 hour to take me to the hotel"
Khuyết điểm: "Everything I don’t like I don’t think so I will fly for free even"
Ưu: "Just needed a chance to rest during this long trip and that was possible. Slept well, had a nice meal and arrived ready to go. First trip on Turkish Airlines but will absolutely be back. Crew was great!"
Ưu: "Comfortable seat Good selection of movies"
Khuyết điểm: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."
Ưu: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
Khuyết điểm: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."
Ưu: "The cabin crew was very kind. The kofte tasted good."
Khuyết điểm: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."
Ưu: "Long time n not in time Food is not enough quality n quantity for health"
Khuyết điểm: "Must change catering n in time , Staff working in the airport is not pro enough"
Khuyết điểm: "because your flight from Sarajevo to Istanbul was delayed we missed the connection to the SFO flight and had to stay another 24 hours in Turkey + pay $60 for visas......this was a connection that you had scheduled!"
Khuyết điểm: "The food wasn’t good and the service the palet wasn’t very good"
Khuyết điểm: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."
Ưu: "The food was excellent fresh and plentiful. The bathrooms were very clean"
Ưu: "Excellent staff, everything very clean, smooth flight, good movies."
Khuyết điểm: "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"
Ưu: "Food was above-average for international flights, and the staff visited the cabin frequently, checking to ensure that customers were okay. It definitely felt like a more personal flying experience."
Khuyết điểm: "Ground support (desk, etc.) in Istanbul was not convenient - the communications were crossed often, and on a long layover we were told incorrect directions and missed an opportunity to sleep in the airport in their resting room (seems to always be full)."
Ưu: "Service, crew were great."
Khuyết điểm: "Choices of Indian movies and TV programs.game solitaire can be more automated especially the end."
Ưu: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Khuyết điểm: "The seats are cramped just like any other airline."
Ưu: "Flight time Prices Service"
Khuyết điểm: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."
Ưu: "Food's always good and the staff friendly"
Khuyết điểm: "The sound on the entertainment system is not good...it used to be good but not anymore"
Ưu: "Service, timing"
Khuyết điểm: "Didnt love the food ..."
Ưu: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Ưu: "All was fine. No complaints."
Khuyết điểm: "Live TV news"
Ưu: "It was the best Lounge in the world. Everyone was so nice--no attitude. Great variety of food. Also I had to use wheelchair servise. Soooooooooooo nice. The attendants on flight were so caring & loving even if our business class was filled to a capacity."
Ưu: "We arrived safely and on time"
Khuyết điểm: "The seat spacing on that flight was some of the tightest I have ever seen - worse than even most of the short-haul (Embraer) flights i have been on - barely manageable for 3.5 hours. Flight attendants were borderline rude and bossy, but they had to be, because the passengers were loud and unruly."
Ưu: "Excellent service, entertainment, the food and drink options were good and a 10 hour flight was made as comfortable as can be."
Ưu: "The service of both the ground and flight teams"
Khuyết điểm: "Food and entertainment was a bit less than the usual standard"
Ưu: "pleasant flight attendants"
Ưu: "In flight entertainment was great. The crew were very courteous."
Khuyết điểm: "It was so hot, nearly unbearable. Not sure why, maybe a one time thing, but definitely very irritating. The food was mediocre at best. As well, the tray of food kept sliding off the retractable table. Seats were pretty cramped."
Ưu: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Khuyết điểm: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
Khuyết điểm: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Ưu: "Service by the onboard crew was flawless. Food was excellent, and fully reclining seats in Business Class made a 13+ hour flight very comfortable."
Ưu: "Great Food, adequate seating, helpful staff, efficient boarding"
Khuyết điểm: "The airplane was a really warm temperature when we boarded."
Ưu: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Khuyết điểm: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "God overall"
Khuyết điểm: "Your food is terrible!!"
Ưu: "Food / service / timeliness"
Khuyết điểm: "NA"
Ưu: "The Service was great. The movies were awesome and really did help pass the time. Oh and the food was so delicious that I honestly wanted more and I'm serious it was really good."
Khuyết điểm: "My seat but that was my fault I chose wrong and ended up with a noisy kid."
Ưu: "Excellent trip! Great pilots, good service, and a complementary hotel room for an over night layover ( must have turkish visa). I would agree with the statement that they are one of the best airlines in Europe."
Khuyết điểm: "No ability to upgrade seat at airport. I am not sure if upgrading is even possible. There were plenty of open comfort and business class seats that could have made additional money for the airline."