Tìm chuyến bay giá rẻ từ Baden-Wurttemberg tới Hà Nội

Khuyết điểm: Boarding was crazy. Could not everyone in the gate area.

Khuyết điểm: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Ưu: Good amount of space on the plane, lots of movies to watch, good food and drink.

Ưu: KLM are our airline of choice. A great full-service carrier with impecable standards.

Khuyết điểm: Nothing

Khuyết điểm: Less fog in SFO

Khuyết điểm: More regional movies for India

Ưu: Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks

Ưu: I was unable to board the flight so there is nothing to talk about.

Khuyết điểm: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Ưu: Entertainment system

Khuyết điểm: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Ưu: More space in business class (777-300) than many other airlines.

Khuyết điểm: Entertainment very limited. No adjustable air vents in this aircraft

Khuyết điểm: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Khuyết điểm: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Ưu: Everything

Ưu: Flat bed, updated aircraft.

Khuyết điểm: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.

Ưu: Nothing

Khuyết điểm: Descent and landing were not pleasant while the weather was fine

Ưu: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Khuyết điểm: We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.

Ưu: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Khuyết điểm: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Ưu: yes

Khuyết điểm: food

Ưu: Crew and ground Staff were very helpful and friendly

Ưu: Staff were professional and polite.

Khuyết điểm: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Ưu: Services is good .

Khuyết điểm: Food can be better

Khuyết điểm: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Ưu: Usual faultless KLM experience

Khuyết điểm: Nothing.

Ưu: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Khuyết điểm: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Khuyết điểm: Advertised October Pink products but did not have them for breast cancer support

Khuyết điểm: Flight was delayed

Ưu: Nothing

Khuyết điểm: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Ưu: Good crew. Great pilots.

Khuyết điểm: Food. Seat comfort.

Ưu: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.

Khuyết điểm: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.

Ưu: This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before.

Khuyết điểm: Vegetarian meals can be better, breakfast eggs get over cooked and rice also.

Ưu: Everything and everyone are Good and Nice .

Khuyết điểm: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks

Ưu: Information sharing by pilots and crew. Economy class leg room is good.

Khuyết điểm: All good up to the level

Ưu: Flight and the crew!

Khuyết điểm: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Ưu: Nice crew, good food.

Khuyết điểm: Both bathroom were not working in business class area.

Khuyết điểm: Still don’t have my luggage yet

Khuyết điểm: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Khuyết điểm: New variety of food

Ưu: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Khuyết điểm: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Khuyết điểm: Seat angle adjustment was not the most comfortable for sleeping.

Khuyết điểm: We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.

Ưu: Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.

Khuyết điểm: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Khuyết điểm: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.

Ưu: Helpful and friendly crew.

Ưu: The crew

Khuyết điểm: Food. Not enough vegetarian options

Khuyết điểm: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.

Ưu: nothing

Khuyết điểm: everything

Ưu: Yes & yes

Khuyết điểm: Baggage handling was poor

Ưu: Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food

Khuyết điểm: Crew should be attentive to ALL passengers.

Khuyết điểm: Only the toilets very small

Ưu: Delay of check in with upgrade

Ưu: The crew was great and entering and exiting the plane was quick.

Khuyết điểm: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Ưu: Crew took great care of us

Khuyết điểm: The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you

Ưu: The crew was organized and efficient.

Khuyết điểm: Entertainment: movie choices were limited.

Khuyết điểm: Leg space is horrible!

Ưu: Seat was very comfortable. Very helpful crew.

Ưu: Flight crew try hard to please passengers.

Khuyết điểm: Aeroflot ground staff are rude, aggressive, very poor customer service.

Ưu: No comments

Khuyết điểm: No comments

Khuyết điểm: More regional movies for India

Khuyết điểm: Less fog in SFO

Ưu: Fast and easy to board nice crew worked fast and smooth large proposal for entertainment

Khuyết điểm: more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.

Ưu: Seats were very comfortable and so were the entertainment options

Khuyết điểm: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par

Khuyết điểm: Good was not good really bad it is

Khuyết điểm: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Ưu: overall service and the crew.

Khuyết điểm: more comfortable and spacious seats

Khuyết điểm: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Khuyết điểm: Hi do veg meal could have been better and communication about my bags could have been better .

Ưu: Good crew. Great pilots.

Khuyết điểm: Food. Seat comfort.

Ưu: Crew were very hospitable and helpful.

Khuyết điểm: More leg room on long international flights.

Ưu: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.

Ưu: pretty good

Khuyết điểm: on the level withother major airlines

Ưu: It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines

Khuyết điểm: Everything was good!

Ưu: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Khuyết điểm: New chairs

Khuyết điểm: It left at a bad hour of the day

Ưu: Crew and ground Staff were very helpful and friendly

Ưu: Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent.

Ưu: Fast and easy to board nice crew worked fast and smooth large proposal for entertainment

Khuyết điểm: more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.

Khuyết điểm: No landing form!!