Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Baden-Wurttemberg đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Hãng Hàng không Quốc gia Việt Nam và Czech Airlines đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Baden-Wurttemberg đến Hà Nội. Hãy xác nhận các chính sách ở trên trang web đặt chỗ.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Baden-Wurttemberg đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Hà Nội từ Baden-Wurttemberg có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về bay đến Baden-Wurttemberg với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Hà Nội từ Baden-Wurttemberg tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Very helpful and kind crew. On time boarding and departure."
Khuyết điểm: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Khuyết điểm: "maybe they can offer more snacks on the plain"
Khuyết điểm: "Food was terrible. Except for the dessert which was good."
Khuyết điểm: "Food was terrible. It’s worse among the airlines."
Khuyết điểm: "Lights did not work, so diner was guessing whats was in the tray"
Ưu: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Khuyết điểm: "Please include Nigerian and Ghana movies"
Khuyết điểm: "Seat comfort"
Ưu: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Ưu: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Khuyết điểm: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Khuyết điểm: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Ưu: "Excellent entertainment very friendly crew"
Khuyết điểm: "Food...again"
Ưu: "I was flying first time via Qatar and I am very impressed how excellent was everything."
Ưu: "Great service"
Khuyết điểm: "Food was average"
Khuyết điểm: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Khuyết điểm: "Lack of crowd control at the gate during boarding. Ihad to"
Khuyết điểm: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Khuyết điểm: "Nothing"
Ưu: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Khuyết điểm: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Ưu: "Water bottle"
Khuyết điểm: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."
Ưu: "All around a great experience."
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "The Qatar Airways price."
Ưu: "I am taking Qatar on all international travels when possible."
Ưu: "Qatar airways is the best in middle East"
Ưu: "I liked the open space not fully booked flight. Nice leg room and lots of choices of shows to watch"
Khuyết điểm: "Not quite enough space if I were sitting alone. Men pee on toilet seats"
Ưu: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Khuyết điểm: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Ưu: "Quite journey"
Ưu: "All Qatar employees were friendly and helpful. A great flight!"
Ưu: "The stewards were very attractive, the entertainment was plenty of movie choices."
Khuyết điểm: "The food was terrible, the seats were extremely uncomfortiable."
Ưu: "Nothing that i like"
Khuyết điểm: "Delay, bad food, no strict rules about passenger moving seats"
Ưu: "Comfort and service"
Khuyết điểm: "Food breaks should be more"
Ưu: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Khuyết điểm: "Nothing as such"
Ưu: "Staff was excellent"
Khuyết điểm: "More selection or choices like international food not like focus on Indian food"
Ưu: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Khuyết điểm: "Food below average, command of the entertainment screen not convenient."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Excellent customer service, smooth boarding, good food."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Khuyết điểm: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."
Ưu: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Khuyết điểm: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"
Ưu: "Everything was quite nice. The TV screens were working for all the seats! Though I did not give my meal preference earlier, they still accommodated my request. Doha airport is quite nice and modern. Crew was helpful."
Khuyết điểm: "I wish Quatar had a direct flight between Chicago and Indian cities such as Delhi and Mumbai. I can understand that Doha is their hub, but such a flights would be really good for me as I always want to reduce my layovers. (I noticed that most travelers in my Delhi to Doha and Doha to Chicago flights were Indians, hence my request makes sense.)"
Khuyết điểm: "Nothing"
Khuyết điểm: "Steep decline in food quality"
Khuyết điểm: "Still stuck in Doha! Flight hasn't happened yet!"
Khuyết điểm: "delays with little information and compensation"
Khuyết điểm: "Non"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "I gave the food 4 stars only because of better meals that I have had with a different but similar class airline. It is good food but it is not excellent."
Ưu: "Seats were comfortable"
Khuyết điểm: "No"
Ưu: "The crew was okay And the seats good it’s little wide In general was okay"
Khuyết điểm: "The food not so good I like service on the plane was good"
Khuyết điểm: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Ưu: "The crew was forgetful and would always pass by me when it was time to serve"
Khuyết điểm: "I don't know, maybe it I took another carrier"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Exceptional flight super comfortable"
Khuyết điểm: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."
Ưu: "I’m glad the connection time was short and reached the destination in good time."
Ưu: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Khuyết điểm: "Waiting inconvenience"
Ưu: "The attendant helped find me a vegan option at the last second."
Khuyết điểm: "N/a"
Ưu: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Khuyết điểm: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"
Ưu: "Loved the spaciuos seats and great leg room. Food superb!"
Khuyết điểm: "Annoying passenfer who peobably drank too much"
Ưu: "Entertainment. Free 2 Hours wifi acccess"
Khuyết điểm: "Was late to depart. Having to take the bus to the airport terminal."
Ưu: "Jumbo jet plane was fantastic."
Khuyết điểm: "None for now"
Ưu: "The only good thing was the entertainment"
Khuyết điểm: "Everything"
Ưu: "Great movies and responsive crew"
Khuyết điểm: "Something weird was going on about how food was served and how people went about deciding what to have."
Khuyết điểm: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
Ưu: "The food and the entertainment was great! Very comfortable seats."
Khuyết điểm: "The cuatomer service at checkin was rude and the gate staff in dubai was also very rude i will never fly with them again."
Ưu: "The crew was very accommodating , especially important because I was traveling with children"
Ưu: "The food was great. I like, that you can choose between different meal options."
Khuyết điểm: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."
Ưu: "Emirates is the best Airline"
Khuyết điểm: "Everything"
Ưu: "Good leg-room."
Khuyết điểm: "Crew do not seem to be attentive."
Ưu: "Professional and courteous behaviour"
Khuyết điểm: "Nil"
Khuyết điểm: "Nothing"
Khuyết điểm: "I had a 14 hours layover in Dubai. I had called Emirates before booking this flight and they said they would issue a hotel and meals vouchers. Due to a mistake by an Emirates agents who was processing the visa application in Dubai, it was denied and an immigration head officer came and appologized to me and spoke to her. Emirates did not compensate me at all. They could have granted Emirates lounge access, meals, or simply book me a room at the airport hotel. I ended up sleeping for 14 hours on a chair due to their employee's fault"
Khuyết điểm: "No"
Ưu: "I travel with a lot of airlines but this time Traveling with Emirates airline is completely different such as accommodation transportation everything awesome."
Ưu: "Good entertainment system and nice staff."
Khuyết điểm: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."
Ưu: "Times were great! Food was decent for airline food comfortable seats great selection of movies"
Khuyết điểm: "I liked everything"
Ưu: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Khuyết điểm: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Ưu: "Excellence !!!"
Ưu: "The service is excellent!"
Khuyết điểm: "Older version of the Boeing 777"
Ưu: "Everything was good"
Ưu: "Everything. Emirates is fantastic. Great service more room in economy than others."
Khuyết điểm: "Nothing."
Ưu: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Khuyết điểm: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."
Ưu: "Online checking"
Khuyết điểm: "N/ A"
Ưu: "As above"
Khuyết điểm: "As above"
Ưu: "food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated."
Khuyết điểm: "I did not use much of the entertainment other than radio/music so can not really rate."
Ưu: "The great customer service once on board was outstanding... great amenities and prompt return of requests..."
Khuyết điểm: "The Airline Denied my WhiteWater Kayak then Allowed 12 hours later 2 Kayaks of equal proportions. My whole trip was focused on having this kayak.. it forced our trip into confined abilities and completely took away from my overall experience in Africa... I want a free flight with a boat.. I can give you flight details of my last flight takken .. What do you say..?"
Ưu: "Overall Emirates airlines is the best"
Ưu: "New aircraft"
Ưu: "Emirates business class is excellent."
Khuyết điểm: "Cannot think of anything to complain about."
Ưu: "I liked the customer service, entertainment, flight Attendants, food and everything that Emirates has to offer! I felt like I was in first class while in coach!!!"
Khuyết điểm: "The duration of the flight was extremely long and that made me uncomfortable and it was hard to sleep."
Ưu: "The crew were courteous on the return flight, accommodating . They took too long to retrieve trash after food and drink services. The chairs recline too far back limiting the leg room, moreso knee room of the parties sitting behind the reclined chairs"
Khuyết điểm: "See above"
Khuyết điểm: "Leg space is very little.. Rest rooms were messy after a while."
Khuyết điểm: "The Emirates business lounge in Dubai is terrible, overcrowded, too big, food passable, very little service."
Ưu: "Flight entertainment"
Khuyết điểm: "Crew, food and comfort. Taken out from flight no reason and harassed by land crew by not giving any flight for 24 hours with one baby and one child. No food offered for 8 hours. Not happy at all"
Ưu: "Everthing was up to the mark"
Khuyết điểm: "Everything was satisfactory"
Ưu: "Customer service is amazing!"
Khuyết điểm: "Keep up the great work!"
Ưu: "The crew was helpful and nice"
Khuyết điểm: "Better seats and cost should be less"
Ưu: "Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks"
Khuyết điểm: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Khuyết điểm: "No landing form!!"
Ưu: "Yes Crew were indeed amazing!"
Ưu: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Khuyết điểm: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."
Khuyết điểm: "Be on time. 3 hours delay"
Khuyết điểm: "Seat was very uncomfortably"
Khuyết điểm: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Khuyết điểm: "short hall business class not comfortable - flight delayed as usual"
Ưu: "lost connection sue ro the Arline , terrible ground staff"
Khuyết điểm: "lost connection sue ro the Arline , terrible ground staff"
Khuyết điểm: "Nothing"
Khuyết điểm: "Slow and old entertainment system. Bad seats"
Ưu: "Over all the customer service was accommodating."
Khuyết điểm: "Never received a notification for flight delay. Online communication was never established"
Ưu: "overall condition of plane"
Khuyết điểm: "snack was too little"
Ưu: "I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience."
Khuyết điểm: "The gate to connecting flight was very far and signs to gate were confusing."
Ưu: "On time departure and arrival, in flight service and comfort."
Khuyết điểm: "Entertainment system seems old, latest movies are not there and the flight maps interface looks like as of it is from the 2000s."
Khuyết điểm: "No extra blanket was available."
Ưu: "Cup noodles and snacks available throughout the flight."
Khuyết điểm: "Chicken curry ran out by the time I got served. I don’t really eat beef so I chose pasta, but the pasta was not substantial because it was just pasta noodles and sauce- no veges or anything with it. So I ate some cup noodles but that’s also more carbs. So no protein was available for my diet."
Ưu: "Leg room, food, airline staff"
Khuyết điểm: "Too hot in the plane"
Khuyết điểm: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"
Ưu: "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
Khuyết điểm: "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."
Khuyết điểm: "It was a long flight, and customer service not good."
Ưu: "booking price was a great deal. flight attendants was awesome! she gave a headache pill for my wife that helped a lot. thank you"
Khuyết điểm: "none"
Ưu: "On time"
Khuyết điểm: "Cathay not the "cut above" it once was."
Ưu: "The airline crew. Very attentive and immaculate"
Khuyết điểm: "Nothing"
Khuyết điểm: "The crew gets annoyed when you are in economy class and asks for extras"
Ưu: "Flight Attendant gave us good excuse!!"
Khuyết điểm: "Bad service and cheap food."
Ưu: "...except the plane was dirty (dirt all over the ceiling above me, long black hairs on the pillow they gave me) and one of the stewardesses had a bad attitude with me. Otherwise it was great."
Khuyết điểm: "Plane not clean"
Ưu: "Staff were friendly and helpful"
Khuyết điểm: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"
Khuyết điểm: "Late boarding and departures from LA to CGK and from CGK to LA. Seats were uncomfortable for 14 hours flight. Very minimal service provided during flight, minimal isle check by flight attendent throughout the 14 hours flight. I had the rudest flight attendant, she didn't smiles. Asked for drinks but never return. My niece request for cup of noodle, instead she responded if didn't my niece had already one. I asked for beef dinner but she placed on my table a turkey instead stated she ran out after I told her that's not beef. Flight attendant yelled out loud to tell the passenger to seat down instead of approach the passenger."
Ưu: "Overall is good."
Ưu: "The flight attendance were polite and helpful. They are very generous in pouring the red wine for the passengers. Food/beverages are fine as compared with other cross Atlantic airlines. The captain was very pleasant during his in-flight announcements; complete and thorough. The bathrooms were quite clean."
Khuyết điểm: "Our laugage is delay, service is worse than we never see."
Ưu: "If you have diebitce don't fly on Cx no service it all"
Ưu: "Excellent Entertainment Choices. Wonderful Staff/crew"
Ưu: "Friendly, good food with snacks, incident free. Thanks"
Ưu: "service was good, on time , food good, alll in all will fly u again !!"
Khuyết điểm: "didn't get seat asked for, but ended up ok cause other passenger moved, so haad more leg room"
Ưu: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Khuyết điểm: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."
Khuyết điểm: "Food was good but could be better. Healthier, purer"
Ưu: "The seats (in business) were wonderful and made it easy to sleep. As I wanted to sleep, I did not access the entertainment system. The staff was great."
Khuyết điểm: "The food was ok for airplane, but really expected a little better."
Ưu: "The crew was more than accommodating. The little amenities helped for such a long flight."
Khuyết điểm: "16 hours in economy. There is no way to be comfortable on any plane."
Ưu: "Excellent job with the aircraft"
Ưu: "seating was very good and confortable, nothing to complain about"
Ưu: "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
Khuyết điểm: "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."
Ưu: "That I slept for most of the flight Advil pm is awesome"
Khuyết điểm: "If you are a smoker find some way to keep your lighters for there are smoking areas. Had no fluid or flints in the knock off zippos I bought in the Philippines they still made me check my book bag which held everything of mine including my coat not cool"
Khuyết điểm: "I had a flight from ZHR to HKG and further with another Airline to Shanghai. After 8 hours delay, I was not rebooked to another flight to Shanghai. Reason: We are only responsible to bring you to HKG - not further. Thanks a lot"
Ưu: "The planes took off and landed smoothly and without crashing"
Khuyết điểm: "The connection time allowed in Istanbul was too short. Anything less than 2.5 hrs is too short. Covid social distancing was a joke in Istanbul and the business class boarded with everyone else - the airline run out of meals in business class!!! I will not fly with TK again."
Ưu: "Nice crew and good service"
Khuyết điểm: "The other passengers are not very orderly when boarding. Passengers could have been more spaced out."
Ưu: "safe and pleasant Thank you"
Ưu: "Everything was great one of the nicest airlines I've ever flown on"
Khuyết điểm: "Nothing everything was great"
Khuyết điểm: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"
Ưu: "excellent crew, food entertainment and seats"
Khuyết điểm: "They were the best among the airlines I ever used"
Ưu: "In general service was great and professional"
Khuyết điểm: "I honestly don’t any complains about the fly. It was an outstanding fly"
Khuyết điểm: "1 hour delay due to weather"
Ưu: "The airplanes were nice and the crew was wonderful!"
Khuyết điểm: "I don’t like it when you pick your seat assignment and you get to the gate and all the sudden they change the seat number. Not Kayak’s fault but Turkish airlines could have done better"
Ưu: "Food was excellent"
Khuyết điểm: "Temperature way too warm"
Ưu: "It was on time"
Khuyết điểm: "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"
Ưu: "todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto"
Ưu: "Best service"
Khuyết điểm: "Many liked the food. It just wasn't to my taste!"
Ưu: "Good new airline ,good people nice service,everything was perfect thank you turkish airline"
Ưu: "The confort"
Khuyết điểm: "The Crowe very polyt"
Ưu: "Every thing about the flight but the"
Khuyết điểm: "The Customer Service at the Istanbul air port is the WORSE service I have ever seen in the entire world, in fact you can not call it customer service, these people duel on older people that depend on their services and they treat them like garbage. I have always like Turkish Airlines but now I will try to go with any other Airline because of that problem, all their flight are routed true Istanbul and I do not want to risk being stacked there again!!!!!"
Khuyết điểm: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."
Khuyết điểm: "More service with flight attendants walking around to offer drinks would have been better"
Ưu: "They went above and beyond to ensure comfort"
Ưu: "The food on flight."
Khuyết điểm: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."
Khuyết điểm: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"
Ưu: "The courtesy to all the passengers was great"
Khuyết điểm: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"
Ưu: "Flight crew was pleasant."
Khuyết điểm: "When I check-in for flight from Rome to Istanbul and Istanbul to Los Angeles, only the first leg of trip was confirmed correctly. For the leg from Istanbul to Los Angeles I confirmed a window seat when I checked-in online. However, when I arrived at the airport I has a middle seat and could not change it and the 15 hour flight was miserable. I also asked to be upgraded to business class and told it would be $3,500.00, which was ridiculous."
Ưu: "The crew was very nice. The entertainment quite rich."
Khuyết điểm: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."
Ưu: "Always love THY's customer service!"
Ưu: "The food was good and the entertainment selection was good."
Khuyết điểm: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
Ưu: "These middle distance flights have planes that have no personal intertainment screens in buisness class. The seats have limited comfort even though there is enough room. These planes need to be updated. Service was good and the crew is very friendly."
Khuyết điểm: "There was a long line at the bus gate B60 due to a lack of personnel."
Ưu: "Very bad meat and hospitality"
Ưu: "Everything was great , food, crew , fly, time..... thank you for a great experience ...."
Ưu: "Good service and chairs were comfortable."
Khuyết điểm: "Took FOREVER to get my bag in Tashkent. When you arrive at 2:30 in the morning, you want to get your bag and go to bed, not spend another hour or more waiting at the airport. This may not be entirely the fault of the airline, but it seems that a company like Turkish Airlines should have enough clout to insist on a better travel experience for their customers."
Khuyết điểm: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"
Ưu: "The crew was nice They handled the delay well so we didn't missed our connection afterall"
Khuyết điểm: "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."
Ưu: "The crew!!!"
Ưu: "Comfortable seats, a lot of legroom."
Khuyết điểm: "Suttle to the air plane."
Ưu: "Love this airline!!"
Ưu: "Food was great. Plane was on-time."
Khuyết điểm: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."
Khuyết điểm: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Ưu: "the crew were very nice, the plane was new and half empty and it arrived on time"
Ưu: "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
Khuyết điểm: "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "The flight was smooth (good pilots) and the service was great."
Khuyết điểm: "The space between seats."
Khuyết điểm: "The fact the airline didn't compensate us even though we missed our connection flight"
Ưu: "Really an excellent experience again, great crew, great flight."
Khuyết điểm: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"
Khuyết điểm: "The seats were a little smaller than the usual airlines I take."
Ưu: "All was fine, very professional"
Khuyết điểm: "boarding messages in Frankfurt airport were not clear re which rows were to board first. Please speak a bit more clearly"
Khuyết điểm: "flight had hours of delays barely anyone speaks or understands English.. Lack of help from everywhere from checking in to boarding to take off won't recommend to anyone."
Ưu: "nice checkin staff"
Khuyết điểm: "the food was boring"
Khuyết điểm: "Onboarding time"
Ưu: "Liked that the busses to gate at arrival were not packed"
Khuyết điểm: "Not having middle seats filled thought that was terrible"
Ưu: "Reasonable price and not complicated"
Khuyết điểm: "Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change."
Ưu: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Ưu: "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Ưu: "crew were friendly and professional, food was not too bad for aeroplane food."
Khuyết điểm: "In-flight entertainment"
Ưu: "Food was the only good part"
Khuyết điểm: "The crew was rude, no blankets, no entertainment. Overall was not good"
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."
Ưu: "Only 15 minutes late, could have been worse"
Khuyết điểm: "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Khuyết điểm: "Smile"
Khuyết điểm: "They changed the time without notice and wouldn’t even accept checked baggage."
Ưu: "Boarding was quick and Flight was Smooth"
Khuyết điểm: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."
Ưu: "Boarding by rows - great!"
Ưu: "Very quick procedures! Check in, boarding, disembarking"
Khuyết điểm: "Seats are not comfortable"
Khuyết điểm: "-"
Khuyết điểm: "The choice of English language films were limited. I did not enjoy the food too much"
Khuyết điểm: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Ưu: "On time Very polite staff"
Ưu: "Food. Food is Life"
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Khuyết điểm: "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
Ưu: "Seats in economy was exceprionally wide. For short flight they actually served a meal. Flight attendants were friendly and coutrous."
Khuyết điểm: "Seats didn’t have monitors. Instaed had “old fashioned” overhead monitor. Wasn’t that portant since flight was only 1.5hurs long."
Khuyết điểm: "Hygiene of local passengers"
Khuyết điểm: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Khuyết điểm: "EVERYTHING................................"
Ưu: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Khuyết điểm: "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
Ưu: "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
Khuyết điểm: "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
Ưu: "The schedule on time"
Khuyết điểm: "Clean, organized and friendly service. The headsets are not well taken care of. I had to exchange twice due to the broken items."
Khuyết điểm: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Khuyết điểm: "Entertainment system wasn't switched on immediately after take off and safety demos"
Ưu: "Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board."
Khuyết điểm: "Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first."
Ưu: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Khuyết điểm: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Ưu: "The crew was very attentive and nice"
Khuyết điểm: "The seats are very close together. It's hard to get comfortable"
Ưu: "On time, clean, nice staff."
Ưu: "Everything was good honestly"
Ưu: "Everything! The service, friendliness, food, movies, clean restroom, etc."
Ưu: "Food was nice and plane was clean and not too crowded."
Khuyết điểm: "Before and during flight the plane released a gas into the seating area that made us feel sick, with a headache, and suddenly feeling very sleepy. Right after we got off the plane, we suddenly felt better. If we didn't get a sick feeling, the flight would have been good."
Ưu: "On time, smooth flight"
Khuyết điểm: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Ưu: "Great experience. Everyone very helpful."
Ưu: "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
Khuyết điểm: "Nothing to dislike about this flight"
Khuyết điểm: "Our flight was scheduled to depart at 7:15 pm. We decided to grab a quick bite to eat before boarding. Our boarding pass indicated that boarding would begin at 6:45. They called "final boarding" at 6:35, just as we were wrapping up. I believe we were the last to board at about 6:35 or 6:40. Once we were on board the plane pulled away and departed a full half-hour before schedule. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice."
Ưu: "For flying overseas the airplane was old and uncomfortable. I've flown overseas before and the seats have been a lot more comfy. The crew was fantastic and the food just crappy like any plane food."
Khuyết điểm: "The seats and the food."
Ưu: "Managed to take off close to scheduled time despite inclement weather. Offered disposable raincoats for passengers for transfer from tarmac bus to plane. Staff are always polite and courteous."
Khuyết điểm: "Ran out of chicken and only had fish. Not a fan of fish. Was offered "chicken or fish" but when I selected chicken there was none!!! Not a fan of the bus transfer."
Khuyết điểm: "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
Khuyết điểm: "Got stuck on the runway for a while"
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