Delays in boarding and takoff
Flight from Singapore to EWR was too long.
Wonderful airline to travel with. The accommodations are always great.
Someone from the airport employee open our luggages and stole Nike air 1 shoes and Bally shoes, and 6 Nike dri fit shirt, and lots of chocolates.
Well, I didn’t like much. The staff didn’t have any beverages except for coffee and water and they never came by. The food just sucked. There was no entertainment at all.
Ưu: "Crew , amenities and food"
Khuyết điểm: "None"
Ưu: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Khuyết điểm: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Khuyết điểm: "Seats after 1st hr, will feel uncomfortable"
Ưu: "Super friendly crew. Enough food and drink."
Ưu: "Kindy flight attedances,,smooth boarding,,delicious food"
Khuyết điểm: "Nothing"
Ưu: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Khuyết điểm: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Khuyết điểm: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Khuyết điểm: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Ưu: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Khuyết điểm: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ưu: "The Staff was very friendly."
Ưu: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Khuyết điểm: "No negative points"
Ưu: "Espresso coffee, champagne, crew, headphones"
Khuyết điểm: "Cabin little bit cold"
Khuyết điểm: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Ưu: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Khuyết điểm: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Ưu: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Khuyết điểm: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Ưu: "Services, the Care and the Concern!"
Ưu: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Ưu: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Ưu: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Khuyết điểm: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Khuyết điểm: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Ưu: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Khuyết điểm: "Too cold"
Ưu: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Khuyết điểm: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Ưu: "Best Inflight Service Best Inflight Food Best Lounge"
Ưu: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "old aircraft, no usb or power point charging. choice of 5 movies"
Ưu: "Service from Singapore airlines"
Ưu: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Khuyết điểm: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Ưu: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Ưu: "Very comfortable great personal service. Smooth flight,on schedule."
Ưu: "Red wine was good"
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ưu: "We did not die in a hellacious ball of flame Aviation incident!"
Khuyết điểm: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
Ưu: "Great service with a smile and can do attitude"
Ưu: "Vegeterian breakfast was good thou ."
Khuyết điểm: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Ưu: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Ưu: "everything, excellent job"
Ưu: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Khuyết điểm: "Beware of babies on board."
Ưu: "Flight arrived earlier than expected and the flight attendants were good and polite."
Ưu: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Khuyết điểm: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Ưu: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Khuyết điểm: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"
They have put me in middle of two gent’s.. they would placed the seating more comfortable
Service is very good. No complaints.
Disorganized and lacking courtesy in Nairobi JKIA. Business travelers counter not displayed. We paid about $5000 for return tickets because they rudely locked us out saying “you are late.” They had sent us for a new 24 hour COVID test having rejected the 72 hour we had. We did not understand their logic because passengers were still in line. We were in line from 4pm, the flight was after midnight. At PHL, being American citizens, we were not required to present a 24 hour C test! We feel robbed!
Everything was good but they need to improve on time
Ưu: "Another confirmation of excellent QA service."
Khuyết điểm: "Nothing."
Ưu: "Absolutely professional!"
Khuyết điểm: "Nothing all perfect"
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Khuyết điểm: "Everything"
Ưu: "was the seat super comfort"
Khuyết điểm: "if the have variety of food provided will be better"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Khuyết điểm: "Boarding process, and in-flight entertainment and wifi"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "everything. see what i mentioned above. i will not book through your company again"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "Nothing was spectacular."
Khuyết điểm: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Khuyết điểm: "being in the middle of three"
Ưu: "Crew were very helpful and courteous"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Khuyết điểm: "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Ưu: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Khuyết điểm: "None"
Khuyết điểm: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Khuyết điểm: "Stupid and unbelievable rules"
Ưu: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Khuyết điểm: "It would be nice to have socks to put on for when I want to take my shoes off."
Ưu: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"
Khuyết điểm: "Same as above"
Ưu: "Very comfortable flight and crew"
Khuyết điểm: "The plain was very old."
Ưu: "The crew was friendly and very attentive."
Khuyết điểm: "The plan was very hot and made the experience less than desirable."
Ưu: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Khuyết điểm: "South Indian food may. Made available"
Ưu: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Nice crews"
Khuyết điểm: "No headsets to hear movies"
Ưu: "Good food, good service and clean planes."
Khuyết điểm: "N/a"
Ưu: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Khuyết điểm: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "Luggage was lost"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Decent leg room. New plane."
Khuyết điểm: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "Was told to move seat up and down repeatedly"
I would love to travel with Emirates in future
Drinks service was poor, food was cold
My family took 3 tickets . Then we got 3 separate tickets . It is not fair for family sitting in different seat.
The plane was really old. There was no monitor Infront of seats. The speaker that played the voice of crew and captain was broken and noisy. We could hardly understand what they were saying and that was something definitely obvious for them. It was kind of disrespectful when they saw such an obvious annoying problem and not trying to solve it. I really felt angry.
Ưu: "More comfortable seats More choice with food"
Khuyết điểm: "The seats were so uncomfortable , the leg space was too small ."
Ưu: "Good like always"
Khuyết điểm: "All perfect"
Ưu: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Khuyết điểm: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"
Ưu: "good entertainment, great staff"
Khuyết điểm: "plane a little older, but all in, it was fine"
Khuyết điểm: "It was too cold in the airplain"
Ưu: "Quality airline -new and clean plane with good seats and AV set up"
Khuyết điểm: "length of flight...."
Ưu: "good flight"
Khuyết điểm: "Woke me up for breakfast"
Ưu: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Khuyết điểm: "Can't think of anything. Really."
Khuyết điểm: "Flight change"
Ưu: "Very Kind"
Khuyết điểm: "My seat assignment"
Ưu: "Service from staff"
Khuyết điểm: "One toilet was not in service and another ran out of water in the sink!"
Ưu: "Best entertainment system."
Khuyết điểm: "Wifi didn't work. Seats could be more comfortable."
Khuyết điểm: "No food for vegetarian"
Ưu: "The service, the food and the comfort, as well as the entertainment are the best."
Khuyết điểm: "Nothing."
Ưu: "Crew members were great. Was on time and early."
Khuyết điểm: "1. Seats seemed tighter than I'm used to. 3-4-3 setup from ATH to EWR. I flew it today. 2. Food: standard. Not ethnic which I was expecting for a Dubai airline. 3. Color scheme: overhead lighting was your yellow incandescent light bulb color. Made the interior feel dated. However the ceilings had tiny lines like stars. This was a nice touch."
Ưu: "Everything. The service, food, entertainment. This airline is phenomenal!"
Ưu: "Legroom and how attentive and pleasant the fight crew was."
Ưu: "We got upgraded which was a lovely surprise!"
Khuyết điểm: "Nothing with the actual flight."
Ưu: "They were on time and excellent service all the way. It couldn't have been better."
Khuyết điểm: "Staff unfriendly on Baghdad flights most of the time"
Khuyết điểm: "Flight attendants were rude on the Washington to Dubai flight"
Ưu: "Emirates flight was amazing"
Khuyết điểm: "Bug in Kayak app cost me £60 through the flight not being confirmed and having to rebook. Be vary wary of the Kayak app."
Khuyết điểm: "I did not get the seats I selected when booking"
Ưu: "I like the meals"
Khuyết điểm: "It is hard to request a window seat"
Ưu: "The entertainment unit worked all good. The food was great."
Khuyết điểm: "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."
Khuyết điểm: "Not getting corner seats"
Ưu: "- almost nothing - They arranged vegetarian food on demand."
Khuyết điểm: "- Repetitive food - No one turned up when called for assistance. - late service"
Ưu: "New roomy plane! Great customer service! Kind, friendly, attentive staff. Great airline!"
Ưu: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Khuyết điểm: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
Ưu: "The plane was nice. Boarding process was quick. Food and entertainment were great."
Ưu: "Selection of food, BIG toilets good service"
Khuyết điểm: "The way the head phones was taken and the Blanket. It was rought."
Khuyết điểm: "Boarding was just a little delayed."
Khuyết điểm: "The service i received from airfare.com and Kayak."
Ưu: "Flight attendants were patient and kind despite tension between passengers due to lack of overhead space."
Khuyết điểm: "Very rough flight and every set of earphones were defective."
Khuyết điểm: "Staff was amazing"
Ưu: "The movie selection is always good."
Khuyết điểm: "The crew on this flight were rude which came as a shock to myself as I usually have a great experience flying with Emirates. I wish that was the case this time."
Ưu: "We couldn't get on the flight because of poor service from people at the counter and missed our flight. We had to be put on another flight. One of our bags has gone missing And we are waiting for it"
Khuyết điểm: "Everything"
service was good meal needs improvement
Ưu: "The food was great and so was the service."
Khuyết điểm: "The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline ."
Khuyết điểm: "Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable."
Ưu: "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
Khuyết điểm: "Screens were better on the flight from Vancouver to Taipei."
Ưu: "Very great!"
Khuyết điểm: "Very great time!"
Ưu: "The tall male agent from boarding was very helpful and attentive. When I mentioned to him that I do have a medical condition, he immediately assisted me without hesitation. Found a more comfortable seat for me and boarded me first. I wish I could remember his name, he only has a two initials name."
Khuyết điểm: "Honestly, all is the best! I would fly China Airlines again!"
Khuyết điểm: "It would be better if it was on time"
Ưu: "Excellent customer service with every question"
Khuyết điểm: "One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off."
Ưu: "Lovely crew, good amount of food and drink available."
Khuyết điểm: "Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead."
Ưu: "Cabin crew was very sweet, very courteous, and attentive. A marked improvement from years gone by."
Khuyết điểm: "Delayed flight."
Khuyết điểm: "Smell was so bad"
Ưu: "The plane was late coming in but the staff only detained us 30 minutes which we made up flying to Sfo"
Khuyết điểm: "Rather cramped quarters for such a long flight."
Ưu: "Services on the plane, flight schedule punctuality."
Khuyết điểm: "No dislike on this trip from LAX to Taipei."
Khuyết điểm: "the food to much asian"
Ưu: "I do like their premium economy class, nice attendants"
Khuyết điểm: "Food is average, their airbus planes within asian countries are obselete, all 4 flights we had with them are all delayed,"
Ưu: "I had a seat in Premium Economy and the seats were very comfortable. The chair had the option to extend into a foot rest and had wider arm space than standard economy seats do."
Khuyết điểm: "Boarding was a little delayed and hectic (seemed disorganized). The flight was quite crowded/full so this was likely a factor. Also, I was served a dish with ham (which I don't eat) even after asking for the contents & there being no mentioning of ham being in the dish. The crew was very apologetic and kind enough to offer any other dish option they had available."
Ưu: "Pleasant flight attendants, great attentiveness. Clean planes."
Khuyết điểm: "Seat cushions were VERY hard."
Khuyết điểm: "Everything was a joke to a West standard"
Ưu: "The airline crew was very professional and friendly"
Khuyết điểm: "The boarding can be confusing as an economy passenger it’s a free for all when they call for your section"
Khuyết điểm: "Late, and upon arrival 5000+ people trying to get through immigration. Stupid."
Khuyết điểm: "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
Ưu: "I didn't feel crammed."
Khuyết điểm: "Food was not great. No diet soft drinks."
Ưu: "Good service, good aircraft"
Khuyết điểm: "Many movies were still the same as six weeks ago when I took the same flight."
Ưu: "The food, service, and seats were all great in economy. I typically fly UA and China Airline's entertainment system and seat comfort are definitely on par on this 777 when compared to UA's 787."
Khuyết điểm: "I didn't like that we didn't have a free row since our flight was packed - but that's not really much of a negative."
Khuyết điểm: "You booked my flight with wrong middle name. Had to. It new flight. Please call me or I will be calling. I was told by china air in Denpasar that it was refundable"
Ưu: "My seat was spacious while my wife's seat was up in the front and cramped."
Khuyết điểm: "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."
Ưu: "China air delivers on price and has new aircraft. I love flying China airlines they do a great job with small layover time"
Ưu: "There is no extra charge to sit in the exit row, if available"
Khuyết điểm: "The food was pretty terrible"
Ưu: "comfortable seating and leg room, great selection of movies for entertainment."
Ưu: "Food and entertainment selection was good."
Khuyết điểm: "Not too much room in terms of seating. Back pain felt after flight."
Ưu: "Entertainment system"
Khuyết điểm: "Narrow seats, narrow aisles"
Ưu: "My emergency row seat"
Khuyết điểm: "Some food was iffy, but w/e"
Ưu: "Flight boarded in reasonable time, crew was professional, courteous."
Ưu: "For economy class the seats were not cramped and had some space to them."
Khuyết điểm: "Lack of selection for food."
Ưu: "Not much. I would have liked a chance to request food to reflect my religious needs."
Khuyết điểm: "No fish or vegetable options on Good Friday. Late boarding. Entertainment system had poor options and did not work."
Khuyết điểm: "Terrible food and movie selection"
Ưu: "I got premium economy and I wasn't sure why, again!"
Ưu: "Nothing. Didn't make flight and tried to contact by phone multiple times via email and phone to switch and was ignored"
Khuyết điểm: "Tried to change flight according to their policy but was unsuccessful in getting in touch or getting a response from anybody in their company after multiple tries via phone and email. Please help me rectify"
Ưu: "I was very impressed with China Airlines. They were very professional. The plane was relatively spacious and clean. The food was good and no delays. Very nice."
Ưu: "Had a nice flight back from Taipei to JFK on China Airlines in premium economy. Compared to economy, I was quite happy with the comfortable far-reclining seats and more than enough leg room. My one complaint is food. I'm a vegetarian and the veg options were awful...simply not acceptable. And giving passengers the full can of soda/beverage would be nice. Most adults drink more than a shot glass worth of soda or juice. Or at least fill the cup a bit more."
Ưu: "Entertainment like new movies are great to watch"
Khuyết điểm: "Crew must be aware that some passengers only speak & understand English."
Ưu: "Crew was nice and polite"
Khuyết điểm: "No information, lack of communication"
Ưu: "Plane was clean and staff responds well to your needs."
Ưu: "- Very helpful flight attendants - Surprisingly decent airline food"
Khuyết điểm: "N/A"
Ưu: "For such a short flight it was fine."
Khuyết điểm: "Boarding was later and leaving the runway was late. It was a late flight already so this made it even more tiring."
Ưu: "Amazing. Cant wait to go back on this 777 airplane!"
Khuyết điểm: "They make you stay in China overnight EVERY flight layover......even by saying the weather is bad......others on my cancelled flight told me they'd waited 2 days for a flight but keep being sent back to a hotel"
Ưu: "The Pilot, very respectful, apologizing about the delays, but we still made it on time, much earlier than I expected."
Khuyết điểm: "Rush, you cannot do this to everybody. Fisrt priority are their kids, before they settle down, they want their kids to be settle and possibly comfortable, remember, it's a long flight."
Khuyết điểm: "Same"
Khuyết điểm: "No gluten free meal"
The cabin was extremely hot. Pressed the assistance button and waited for more than 30 mins for one of the crew members showed up. Told him about the cabin temperature said he’ll check and lower it. 30 minutes later called saw him and asked if he lowered it. He said he’ll check again. Until we arrived to our final destination the temperature never got lowered. One of the passengers passed out during the flight. Pretty sure it was due to the heat. The leather seats didn’t help at all
Flight went through Agean Airlines. Fist class not as luxurious as Turkish Airlines
The crew was extremely attentive. Food presentation and quality was excellent. Very comfortable seating and sleep accommodations (business class) I would definitely fly Turkish Air again.
It was hard to sleep on the flight. It’s a long flight but the food and entertainment was great!
Khuyết điểm: "Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again."
Ưu: "crew excellent, food excellent, entertainment good."
Khuyết điểm: "Space between seat rows is barely adequate."
Khuyết điểm: "Everything"
Ưu: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
Ưu: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Khuyết điểm: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Ưu: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Khuyết điểm: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Ưu: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Khuyết điểm: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Ưu: "Punctual in terms of reaching destination, all else average."
Khuyết điểm: "Less leg space, pantry service below expectations."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Flight was on time, great cabin crew."
Khuyết điểm: "Seats and Food was not as good as it used to be."
Ưu: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Khuyết điểm: "Good plane. Comfortable seats and entertainment system."
Khuyết điểm: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Ưu: "Food and service were great."
Khuyết điểm: "The usb charger was broken"
Ưu: "We weren't seated together at first but they helped once we were on the plane"
Khuyết điểm: "What a mess!A woman was changing her baby's diaper by the food service area. A group of passagers lyed their babies on the floor to sleep and floor was full of food crumbs. Flight attendant were incapable of keeping passangers undercontrol. Food service was so poor. Going abroad they run out of fish almost after serving 50 passangers and we had no other options but pasta with cheese sauce. Attitude was 'you either eat or don't'. This has happaned twice flying out of US. Flight attendant said 'fish wasn't good anyways and food is much better on return flights'. On my return flight they once again run out the dinner with meat and I was served this time eggplant with rice. They served all the passangers but five row back from the exit doors and few row below from the restrooms received service 30-40min later. Others has already ate and their trays were taken away. By the time they served us my food was cold. Two scoup of rice on the plate was raw and the bread was stale. When I told the flight attendant she said 'she will let her supervisor know' but no body came to talk to me nor offered anything else to eat. Altough I have seen one passenger who got upset been served rice with eggplant received a service later with chicken which wasn't in the menu. Another passanger received two menus at once. Flight attandants are incompetant"
Ưu: "Comfort, food, staff, everything"
Ưu: "They went above and beyond to ensure comfort"
Ưu: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Khuyết điểm: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Ưu: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Khuyết điểm: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Ưu: "Great attention and kindness from the attendants"
Khuyết điểm: "The cabin was very very hot during the flight."
Khuyết điểm: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Ưu: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Khuyết điểm: "I don't like landings but the crew did well!!"
Khuyết điểm: "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
Ưu: "The Price!"
Khuyết điểm: "Would have appreciated different breakfast choices."
Ưu: "on time, fast boarding, food ok for distance, entertainment ok for distance"
Khuyết điểm: "Crew not very motivated, almost rude; gate at end of airport in Istanbul, ear plugs are bad"
Ưu: "A lot of food and drink, toothbrush, slippers, etc."
Khuyết điểm: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "Very professional. Spacious seats."
Khuyết điểm: "Wait at Ataturk airport on passport control."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Good service. Food was very good. Roomy seats and very good in flight entertainment system. Made the 12 hour flight very comfortable."
Ưu: "The crew was very professional"
Ưu: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Khuyết điểm: "Nothing is bad as every detail from the flight was awesome"
Khuyết điểm: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Ưu: "EverThing was excelentní bit doménových s feet smetl hořické"
Ưu: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Khuyết điểm: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Ưu: "good food, nice attendants, comfortable seats, good pillows"
Khuyết điểm: "no wifi"
Ưu: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Khuyết điểm: "Entertainment on board was poor. No power outlets."
Ưu: "The crew at the Tokyo airport was very attentive and friendly."
Khuyết điểm: "I was not allowed to checkin online.I called they said they assigned my chosen seats, I got to the airport and nothing was assigned. I wrote a formal complaint, all I received was "I am very sorry". And this happened on all 4 flights: Basel to Istanbul, Istanbul to Osaka, Tokyo to Istanbul and Istanbul to Basel. Just one of the worst experiences ever. The crew on the flight from Tokyo to Istanbul, also very rude and cold. The food was really bad, the egg was terrible!"
Ưu: "Selection of movies. Turkish delights"
Khuyết điểm: "Seats were uncomfortable. Little room espeviLly for legs."
Ưu: "One of the best airlines I've ever flown. Would definitely recommend."
Khuyết điểm: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Ưu: "Great selection of movies. Really got a kick out of the Batman vs. Superman stuff! :)"
Khuyết điểm: "I was a bit tight in my seat, and when I went towards the back of the plane, I saw a number of people had a whole row to themselves. It would have been nice if the spacing was better so more of us could be less cramped."
Khuyết điểm: "Terrible service. Lost my luggage. Then refused to connect me to an English-speaking representative. Every time I called to inquire about my lost luggage, they would yell "No English!" and then hang up the phone. Absolutely terrible service!"
Khuyết điểm: "We were seated at the very back of the plane, so we couldn't recline and the bathrooms were smelly!"
Ưu: "actual flight ok"
Khuyết điểm: "The Gate agent in Houston was not smart. 3 big mistages - 1. did not give us our baggage claim tickets. 2 . did not sit us together on the overseas flight (we are married and thats a long flight) 3. She did not ticket my husbands bag to go thru to Bucharest and it got stuck in Istanbul for 2 days."