KOA - HAN

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KOA — HAN
30 Thg. 9 — 7 Thg. 101
Khứ hồi
1 người lớn
Phổ thông
Từ?
Đến?
Th. 6 30/9
Th. 6 7/10

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Khi nào nên đặt vé máy bay từ Kailua-Kona đến Quốc tế Nội Bài

Giá khứ hồi theo ước đoán
Giá trung bình mỗi tháng
Giá vé khi đến gần ngày đi

Câu hỏi thường gặp khi đặt vé máy bay từ Kailua-Kona đến Hà Nội

Tốp 5 hãng bay hàng đầu phục vụ tuyến Kona Intl đến Hà Nội Quốc tế Nội Bài

Điểm theo đánh giá của khách hàng KAYAK
8,6
Japan AirlinesĐiểm tổng thể dựa trên 4843 đánh giá
8,8Lên máy bay
8,5Thư thái
9,0Phi hành đoàn
8,4Thư giãn, giải trí
8,3Thức ăn
Đánh giá hãng bay

This flight never happened because Kayak and ChatDeal let me buy this flight without notifying me that Japan still has a travel ban in place for individual tourists. They only refunded me $1100 of the almost $1700 I paid initially.

Đọc thêm về Japan Airlines

This flight never happened because Kayak and ChatDeal let me buy this flight without notifying me that Japan still has a travel ban in place for individual tourists. They only refunded me $1100 of the almost $1700 I paid initially.

Love the direct flight from Boston to Toronto as well as the highly efficient cabin staff. The food was acceptable but the entertainment could have been better. All the movies seem to be quite old.

Only thing i have to said is rough landing and food is not great so does the entertainment.

Short flight between hnd and tks. Pleasing flight although there was no service.

The flight delayed

Khuyết điểm: "JAL cabin attendants and people from customer center were very professional and nice"
Ưu: "I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!"
Ưu: "At least it was delayed so we could make it to SFO."
Khuyết điểm: "The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great."
Ưu: "The experience was really good. I’ll be using JAL again."
Khuyết điểm: "Keep doing a good job."
Khuyết điểm: "Flight delays are always disappointing."
Ưu: "Lots of Leg room"
Ưu: "was not able to board and was checked in 4 hours in advance"
Ưu: "Complementary sake and great rice cracker snacks."
Khuyết điểm: "Come around more often to collect trash."
Ưu: "Seat was spacious. Crew was nice."
Khuyết điểm: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."
Ưu: "Everything"
Khuyết điểm: "Nothing"
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Khuyết điểm: "Almost missed my flight - they could not locate me as a ticketed passenger"
Ưu: "It was very good no prO lens at all:)"
Ưu: "Everything"
Ưu: "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
Khuyết điểm: "Really no complaints"
Khuyết điểm: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "Great food, friendly and patient and always helpful. Always a sweet smile on flight attendants and they care. They even gave my daughter birthday treat since we were traveling on her birthday"
Khuyết điểm: "Nothing. All was great"
Ưu: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
Ưu: "Friendly diligent staff"
Khuyết điểm: "No announcement to acknowledge the bumpy ride"
Ưu: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
Ưu: "The crackers design beside the meal and different colors of the sleepers."
Khuyết điểm: "Ear phone is not so comfortable!"
Ưu: "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
Khuyết điểm: "Nothing"
Ưu: "Great service."
Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Ưu: "Flight was comfortable enough"
Khuyết điểm: "4 stars for food and entertainment as it was only an hour flight."
Ưu: "The flight attendants were amazing, caring and helpful."
Ưu: "Very friendly crew!"
Ưu: "Great service"
Ưu: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Khuyết điểm: "There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy."
Ưu: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
Khuyết điểm: "Aisle seats not very private, remote control not intuitive to use"
Ưu: "Crew very helpful and courteous"
Khuyết điểm: "None"
Ưu: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Khuyết điểm: "The meal and dessert were served at the same time. Too much food all at once."
Ưu: "Staff was great and plane was clean"
Ưu: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Khuyết điểm: "The service was so so and food was lousy"
Ưu: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"
Ưu: "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
Khuyết điểm: "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
Ưu: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Khuyết điểm: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."
Ưu: "They were super considerate the entire flight."
Ưu: "Service was excellent."
Khuyết điểm: "Seat felt stiff but felt well rested after flight"
Ưu: "Absolutely loved the flight. The flight staff was among the best I have flown with. In terms of service I could not have asked for any better. The seats were super comfortable with a great entertainment system/large screen. The layout essentially gave you a nearly private suite. The doos service was impeccable. The lavatories spotless, along with those cool Japanese bidets...first one I've seen on a plane. Overall, I loved the experience."
Khuyết điểm: "Remarkably the one issue on this wonderful business class seat was a limited area of storage for small items, most significantly a lack of a pocket for a cell phone by the USB port. Also the armrest didn't rise when the seat was in upright mode."
Ưu: "I loved flying JAL! I've flown several times between the US and Korea, and this was the best trip I've taken thus far! It was comfortable, the plane was awesome with high ceilings and it actually felt quite spacious. The entertainment was also perfect with tons of stuff to choose from. The best part, though, was their exemplary customer service! I needed to transport cold insulin, so at the gate counter I checked with the gate agent to see if they could refrigerate my insulin since I had a long travel time to my home destination. She promptly found out for me and talked to the flight attendants and told me they would take care of it when I got to my seat. She even checked to see if I needed a special meal or not after I finding out I was diabetic. They were so kind! They even let me refreeze my cold packs in their freezer before landing so I could keep my insulin cold after we landed. It was a huge help and they seemed genuinely concerned for my well being and what I needed. I will now fly JAL whenever I can!"
Ưu: "Very nice flight and helpful agents"
Khuyết điểm: "Free drinks? No they didnt have them but that would've been nice"
Ưu: "Crew was excellent. Service and friendliness were outstanding. First class seats in are like cocoons with privacy and full recline seats. Individual IPads for personal entertainment; movies, TV and music."
Khuyết điểm: "Food was Hawaiian/Asian? Noodles, grilled Tofu, and marinated vegetables not to my personal liking."
Khuyết điểm: "Super helpful because I was in a wheelchair"
Ưu: "Crew was good, legroom barely adequate but we flew economy...."
Khuyết điểm: "Late departure because of a seat on the plane was broken.... late arrival because they was already a plane parked at our gate. Otherwise not bad for holiday travel"
Ưu: "Was a short flight. Crew was great."
Khuyết điểm: "Boarding was a mess. Part way through boarding they opened up a second line to scan tickets. So everyone that was in line behind us ran up up to the front of the new line. Extremely frustrating for all of us that now had to wait longer."
Ưu: "The crew opening up two lanes for boarding."
Khuyết điểm: "We were 45 min. delayed. I got updates so no big deal, really."
Khuyết điểm: "Getting out on time, coordinating with BOS international terminal staff"
Khuyết điểm: "Good"
Ưu: "Crew was great"
Khuyết điểm: "We sat on the tarmac for almost an hour after arriving and the pilot totally lied about the expected wait, “About 10 minutes” when we first arrived and then no update for 45 minutes."
Ưu: "Comfortable seats, good seat assignment"
Khuyết điểm: "Movies in a 4 hour flight"
Ưu: "It was a Boeing 717. Short hop. Loaded quickly. Took off on time. Bags made it to our connecting flight. :)"
Khuyết điểm: "Nothing really. Just a short hop connection flight."
Ưu: "The boarding process and crew were great. The free food was a great surprise, I had brought food onboard. It was the first time flying Hawaiia so I was not current on amenities."
Khuyết điểm: "It would be nice to know before boarding the flight that ALL the movies on the app had to be paid for if you wanted to watch. The movie choices were very limited."
Ưu: "The use of an ipad along with the special built in stand for entertainment was innovative and effective. I found the food to be delicious."
Khuyết điểm: "Though the seats were nice, they were not as nice as some of the other first or business class international flights I have taken."
Khuyết điểm: "Racially profiled by security guard..Never coming here again."
Ưu: "Plane on time"
Khuyết điểm: "Short flight so no food"
Ưu: "Fast boarding and fast disembarking."
Khuyết điểm: "No issues"
Ưu: "I was extremely pleased with the comfort/amenities. I also enjoyed the smooth flight. Traveling on an air bus 330 as compared to a c-130. Is the smoothest thing around."
Khuyết điểm: "N/A"
Ưu: "The staff on this flight for the most part was friendly and smiled. How could you not be happy. Breakfast option was fresh and good."
Khuyết điểm: "One of the crew members seemed grumpy and rude. If you are going to work in a customer service industry don't come to work with a chip on your shoulder."
Ưu: "Guava juice"
Khuyết điểm: "There was no entertainment or food. We did get some guava juice, but the flight was so short it did not matter, I feel I am not applicable for those ratings."
Ưu: "A kind Hawaiian, noting my obvious age and lack of mobility, obtained a wheelchair and porter for me, who took me to the head of a very long TSA line, and took me to my gate. Later he returned and pushed me up the boarding ramp, and onto the plane. So much appreciated!"
Khuyết điểm: "No drinks served."
Ưu: "The flight was fine, the crew friendly, and all the usual. The little prop plane was nimble and with the short hop over scenic islands, it felt almost like a paid tour."
Khuyết điểm: "The $200 change fee for a different flight was pretty harsh. It's not really the airline's fault, but the TSA screening really makes it feel like we aren't free."
Ưu: "Complimentary sandwich was good. Crew was courteous."
Khuyết điểm: "Despite being a 5 hr long flight, there were no individual entertainment screens for seats. Plane was old."
Khuyết điểm: "Very little space to get your things adjusted after going through TSA. Poor communication about loading gates, the screens were not updated very often and our gate got moved without announcement while another late flight was waiting to board in our gate, luckily we looked around the corner & saw our flight number on the screen at a nearby gate."
Khuyết điểm: "no vegetarian food options so all the other passengers ate except for me and my travel partner"
Ưu: "Efficient boarding, quick beverage service"
Khuyết điểm: "It is not nice to sell a window seat that actually doesn't have a window (row 27)"
Khuyết điểm: "No entertainment, I requested a soda to take meds with shortly after takeoff. Crew member said she’d brong it to me in a minute. About 1/2 hour later she passed my seat and I asked again and she said “as soon as I finish this”. She never came. After an hour, the regular drink art came."
Khuyết điểm: "out of food choices and the fish they had available was not interesting to me"
Ưu: "The stewardesses were wonderful even though one of them got to the airplane 20 minutes late, however we arrived on time, surprisingly..."
Khuyết điểm: "Nothing really other than having to wait for a crewmember to arrive."
Khuyết điểm: "Ease of boarding"
Ưu: "No food or entertainment options available, but you do get a beverage of juice or water. The flight is very quick (under 1 hour) so it's nothing fancy."
Ưu: "We were Platinum so we could use the Premier Club room."
Khuyết điểm: "NA"
Ưu: "Friendly staff and personnel. The ride was smooth and good. I will definitely book Hawaiian airline in my next travel to Hawaii ..."
Khuyết điểm: "None"
Ưu: "everything was fine but flight on Thursday from Kona to Maui"
Khuyết điểm: "Kayak info about our flight on Thursday 7/16 was incorrect. Flight departed at 12:10 not 12:45 almost missed flight. Still on vacation so don't know if flight info is correct on departure on 7/15"
Ưu: "Loved the free guava-oj, real props for safety features, and friendly flight attendants. Smooth flight on time and comfortable."
Khuyết điểm: "Unacceptable flight sage mentioned. For a flight from KOA to LIH through HNL, other travelers Andy self were told there was no plane change and not to worry about the KOA to HNL flight landing AFTER the HNL to LIH fight started boarding. What a lie., requiring a dead run across the HNl terminal. Poor flying - this flight was my second and third '"two bounce"landings."
Khuyết điểm: "My flight got delayed and I got stuck waiting for two and a half hours. Then my luggage didn't follow me and I had to drive an hour out of my way to pick it up from a different airport. Not a happy customer"
Ưu: "Other than the IDIOT who was handeling board who had me standing over 50 minutes, I have had 7 knee surguries. No one could stop her all she wanted seating people by sections according to her"
Khuyết điểm: "By the time I boarded I could hardly walk"
Ưu: "We got the seats we wanted, and didn't pay extra for it"
Khuyết điểm: "The fact that we can't get 2 seats next to each other even"
Ưu: "I needed to get to Oakland for the business deal of my life. A head-on crash on the hwy haunted all traffic and prevented me from making the first flight. The agent at the porter desk, stepped up and really helped out. AWESOME wish I knew her name.. she got me on another flight and I made it in that night. HOWEVER... the next flight... no so much."
Khuyết điểm: "Cancelled our flight, after that we didn't get our luggages ☹️ That's why we didn't take part of our trip to Polynesian Cultural Center, the flight was delayed 9 hours"
Ưu: "A passenger in the row next to mine needed medical care, and the crew administered to her needs without disrupting the comfort of the rest of us."
Ưu: "Great service, plane was very clean."
Khuyết điểm: "No vegan or vegetarian special meal options. Plane was TOO cold!"
Ưu: "Check-in counter was really helpful."
Khuyết điểm: "They charge you everything they can. Want to check in your bag? $25 for the 1st bag. You got married and want to change your name on the ticket? $35. Want another juice on your flight, they'll think about it and not come back."
Khuyết điểm: "Paid 1500 for a flight from California to Kona, and Hawaiian airlines wouldn't give me a seat assignment until I arrived at gate. Very stressful and spent hours getting run around in the phone for months beforehand. Bought ticket 6 months early. Will not fly with this airline again"
Ưu: "Leaving Hawaii? Never fun. The airline did their best to extend the experience."
Khuyết điểm: "Finding the Gate at Honolulu was very very painful. Direction signs randomly sent you in all directions."
Ưu: "They actually had a complimentary meal"
Khuyết điểm: "Nothing"
Ưu: "Nice airline stewardesses. Good meal."
Khuyết điểm: "Rough landing. Came down too hard. It was scary for me."
Ưu: "Staff were friendly and helpful."
Khuyết điểm: "There was a long line to TSI check in. We almost miss our flight."
Ưu: "We had to walk up a flight of stairs to get on the plane. It was a bit challenging with my carry-on luggage with wheels, but we made it. The boarding area was chaotic, as the gate had room for only a few people. We got separated from my husband. My son had my husband's carry-on and the boarding agent said he had to check in my husband's luggage because my husband was not there to verity that it was his carry-on. Hawaiian Airlines is the only mainland bound airline that makes customers have their carry-on luggage go through agriculture. Why???"

I liked the experience. It was a small plane so I did not get the full benefit of my upgrade. Overall I would book again

I love flying with Delta…more snacks lol

Late departure Broken toilet

The airport needs to have some type of shuttle for passengers who have to make connecting flights between Hawaiian Airlines & Delta for example. I’m 65 & my sister who was with me is 70, lugging our luggage from one end of the airport to the other was extremely difficult.

Delta making it happen. Great flight all around. So good I booked my next Delta flight while airborne.

N/a

Khuyết điểm: "Boarding from rear to front."
Ưu: "Extra room and fast boarding"
Khuyết điểm: "Food"
Ưu: "Price is ok"
Khuyết điểm: "Delays of three hours are very bad"
Khuyết điểm: "Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good."
Khuyết điểm: "Too hot. Bathrooms were dirty. No leg space in comfort+."
Ưu: "Got here early!"
Khuyết điểm: "Sat on the tarmac way to long. Updates from crew weren’t frequent enough."
Ưu: "Quick and easy boarding"
Khuyết điểm: "Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment"
Ưu: "Delta flight are always comfortable."
Khuyết điểm: "Not having a 3 hour delay."
Khuyết điểm: "During this trip all my flights got delayed and I was told that I could not get a hotel room and had to pay for myself."
Ưu: "Nothing"
Khuyết điểm: "All"
Ưu: "I flew standby (for the first time) to London and check in team in NYC was great."
Khuyết điểm: "Now, the team in London, wasn’t so great. They were a bit rude!"
Khuyết điểm: "No customer service they do not care and it shows"
Ưu: "Great crew, snacks, comfortable flight."
Khuyết điểm: "Everything was great!"
Ưu: "The crew was amazing"
Khuyết điểm: "Everything it’s perfect"
Ưu: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."
Ưu: "Almost everything"
Khuyết điểm: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Ưu: "Comfortable, not-overstuffed plane, friendly crew, excellent service, lots of good food & snacks. Travel as it used to be."
Khuyết điểm: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."
Ưu: "Hostess were professional and warm"
Khuyết điểm: "Seats was too tight, no leg room and no room for stretching"
Ưu: "My first perfect Delta flight. No issues. No delays. Excellent customer service. What more could you ask for"
Khuyết điểm: "No problems"
Khuyết điểm: "Rude stewardesses; I was traveling with 3 children onanovernight flight. I just wanted the simplest things- blankets and headphones for them. I cannot believe that an overnight flight wouldn’t be stocked with pillows and blankets. We froze al the way across the Pacific."
Ưu: "Great service and the staffs were wonderful"
Khuyết điểm: "N/A"
Ưu: "Flight ifself was okay once on the plane"
Khuyết điểm: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."
Ưu: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Khuyết điểm: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."
Ưu: "Everything went fast & smooth"
Khuyết điểm: "No leg room"
Ưu: "flight attendants"
Khuyết điểm: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."
Ưu: "The comfort, space, quiet, snacks"
Khuyết điểm: "Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option."
Ưu: "Easy boarding, Love to the sad that you were not nickeled and dimed while in flight they provided wonderful food and snacks. The crew so friendly and very hard working constantly there to please the passengers also having Free movies made the 5 and a 1/2 hour flight go very quickly. I fly across country frequently I will always fly Delta."
Khuyết điểm: "Customs officials are incredibly un-helpful and slow. I almost missed the next flight because of how slow was that part. I hope Delta can speak up for the passengers, because we cannot express that to these rude people."
Khuyết điểm: "Delta airlines has very poor costumer service. THE WORST I HAVE EXPERIENCED. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. I didn't make it. This is not all. I could have gotten to a near city several hours after but on the same day, but the mediocrecy of this employes did not allow me to get there until the next day at 7 am. Happy new year to me. This two women (or one of them) on the phone, lied to me. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. Just unacceptable. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. With no food or access to do its necessities. AND THERE WAS AN OPTION THAT "they missed" on porpuse."
Ưu: "The price."
Khuyết điểm: "Turbulence was intense and scary. We didn’t get our drink service because it was unsafe for the flight attendant to walk the isle. The leg room seemed a lot smaller than expected."
Ưu: "Delta is the best airline by far."
Khuyết điểm: "My bag did not make the connection even though there was almost 4 hours layover... :("
Ưu: "Humor"
Khuyết điểm: "Pasta on board is heavy, lighter meal option is preferred"
Ưu: "Good"
Khuyết điểm: "Seats"
Khuyết điểm: "There was a kid screaming on both flights and t was not a good time"
Ưu: "Avg flight"
Khuyết điểm: "They changed my seat to a worse one without any explanation. I picked my seats on line for a reason and dont like them changed. Older MD series plane from AUS to ATL."
Khuyết điểm: "Flight delayed. Had to hurry to get to my train."
Ưu: "A night flight well done. The snack choices were awesome, and the in flight entertainment was A+"
Ưu: "Flight departed and arrived on time"
Khuyết điểm: "Long time standing in line. People are confused by zone boarding. Stood 30 to 40 minutes in line."
Ưu: "The friendliness of the staff and movie choices"
Khuyết điểm: "Seat space"
Ưu: "Crew"
Khuyết điểm: "Having delayed flights"

Last minute Gate change and delay wasn’t great.

The crew were excellent in every way making us comfortable. The flight was smooth and the drinks and meals were plentiful. One of our entertainment displays malfunctioned and would change program midway through to another channel. Aggravating but minor in the grand scale of a flight. Seats were very comfortable. Woth the upgrade to premium economy.

Overall well done! Gotta get food in a 5+ hour flight...

Long time taxi’ing on runway and took over an hour to get our bags after getting off airplane

Khuyết điểm: "It was a very good flight"
Ưu: "The crew and boarding process was excellent."
Khuyết điểm: "Social distancing with the seating arrangements was lacking."
Khuyết điểm: "less expensive wifi. more confortable seats"
Khuyết điểm: "Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty."
Ưu: "The crew was very polite and helpful as the flight attendant was still new."
Khuyết điểm: "It was FREEZING on the plane."
Khuyết điểm: "My tv didn’t work my WiFi didn’t work and no beverage service"
Ưu: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Khuyết điểm: "Larger seats"
Ưu: "American Airlines seemed to have upgraded their airplanes. The seats, which were abominable in the past, were comfortable. They also had in cabin movies. I used to prefer Jet Blue or any other airline, just taking AA for the price. Now, if all the airplanes are updated, they are on par with any airline."
Ưu: "I liked that they were on time (mostly) I liked the movie choices.. Crew were very nice....."
Khuyết điểm: "Wasting money on their part for the silly little bags of pretzels......hardly worth the effort......could be a little more generous on a five hour flight.........."
Ưu: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Khuyết điểm: "They lost my luggage. Avoid this airline like the plague. Never again."
Ưu: "I've been flying Spirit lately to save money, so know that this is my comparison. American Airlines staff were friendly and helpful, the website was easy to use for things such as changing seats and adding bags, and I really appreciate the updates from AA via email and text. I appreciate the snack."
Khuyết điểm: "No complaints."
Ưu: "Friendliness of crew"
Khuyết điểm: "Offered more of an incentive for the inconvenience"
Khuyết điểm: "Getting the crew to fly on original date of 12/31 instead of having to scramble to find hotel on other side of BI in Hilo on New Years eve. 24 hour delay and then giving the last row of seats with a screaming baby that another group kept walking back to our section to "grace" us with such melodies!"
Ưu: "Overall the plane was in good shape with a nice infotainment screen and charging options."
Khuyết điểm: "Add support for Bluetooth headsets on entertainment screens. For the love of all that is good in the world make those seats more comfortable! The isles were super narrow and difficult to exit quickly while carrying my carry-on"
Ưu: "one of the crew members (Ana) was not only rude and bumping the food cart everywhere, she apparently did not learning as kid the basic of thank you and please. In addition her personal manners of cleaning her nose with her hand, was not only disgusting but unhygienic."
Khuyết điểm: "Food, boarding and some training for some of the crew"
Khuyết điểm: "Food options were just snacks. On a 4 hour flight? What??"
Khuyết điểm: "Awesome Customer Service"
Ưu: "Nice to see the airline boarded and took off on-time. Kudos to the airline for actually having a meal option for breakfast without dairy for folks like me that are lactose intolerant. Oats were delicious"
Khuyết điểm: "Boarding group 6 was awkward. Crazy American Airlines lady kept yelling at the first two passangers to use blue lane to board, which we were already walking in, pointing to us and repeating herself in a rude manner that made us pause and question ourselves that we were in the right lane! So we got out of the lane only to have 5 passengers cut in front of us. Idiot lady misdirecting passengers. Poorly handled."
Ưu: "We boarded early because of the security check, but that worked out fine. The food was good and the flight attendants were attentive."
Khuyết điểm: "Spending 10 hours on a flight, but you can't do anything about that."
Ưu: "The fight was fantastic."
Khuyết điểm: "Baggage claim took an hour"
Ưu: "The crew was great, the entertainment options were plentiful (if you bring your own earphones) and the flight was smooth."
Khuyết điểm: "I'm only 5'7" and normal build, and the seats were uncomfortably narrow with no room to partially straighten even my short legs. The life vest box under each seat also doesn't leave much room for the personal item you're supposed to stow under there."
Khuyết điểm: "Ticket was never issued."
Khuyết điểm: "The flight was cancelled and our party was stuck for 2 days without a returning flight."
Khuyết điểm: "No online updates or warning about flights for inexperienced flyers"
Ưu: "Boarded in a timely manner."
Khuyết điểm: "Food"
Ưu: "Mechanical issues caused a 75 minute delay in taking off."
Khuyết điểm: "Several delays"
Ưu: "It was a pleasant surprise to be given a boxed Snack on our overnight flight from Kona to Dallas."
Khuyết điểm: "The ride was a little bumpy but not too bad. Can’t think of much we didn’t like."
Khuyết điểm: "Both to and from Hawaii, they ran out of food before they made it to us. It was bad enough that they had one cart for the entire plane. It took 90 minutes from the time they began serving until they got to us in row 34, but they ran out of food at row 31. The flight attendant just shrugged and said, "They do that to us all the time, sorry.""
Ưu: "Everything about the flight"
Khuyết điểm: "Nothing"
Ưu: "Excellent"
Ưu: "The flight was calm and clean. Not much turbulence. The flight staff was polite and there was plenty of room."
Khuyết điểm: "The food was horrible and the seats were a little uncomfortable but everything else was pretty good"
Khuyết điểm: "They were late because of bad scheduling and the gate agent was rude"
Khuyết điểm: "Finding checked luggage at philadelphia airport. Inadequate signs and helpful people. It was very hard on my wife who is disabled to walk to the luggage carousel and we didnt see anyone who could help with disabilities."
Ưu: "We're hustling and hard working."
Khuyết điểm: "Having to fly from Hawaii back to lax to fly to Australia."
Ưu: "Nothing!"
Khuyết điểm: "I never felt like writing a review but I feel like I should let other families with little ones know. My wife, 2 year old son, and I was boarding at the gate and they couldn't scan my son's boarding pass. They quickly went over to the computer station and gave my son another pass. We went to our seats and found out someone else is in our 2year old seat. Apparently they gave the seat to someone else at the last second because up to the point when I printed our boarding passes at the kiosk, our seats were still together (and I paid $41/per seat extra to try to keep us together). The other customer was nice enough to switch with our son so were able to stay together at the last min so it goes to show AA priority and service."
Ưu: "It was quiet and comfortable"
Khuyết điểm: "On a 5 1/2 hour flight in first class it would have been nice to be offered something other than water to drink. the entertainment system didn't work at all in my seat. Also, after e a very trying day, I was anxious to get home, and the luggage didn't arrive until 90 minutes after touchdown. I guess that's what they mean by priority service- first on the plane and last off."
Ưu: "Plane was good. Not jammed too tightly to be comfortably."
Khuyết điểm: "Plane was late leaving. Baggage took a ridiculous amount of time to come down."
Ưu: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Khuyết điểm: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."
Ưu: "Well organised"
Ưu: "On time"
Khuyết điểm: "entertainment did not work"
Ưu: "Punctuality"
Khuyết điểm: "Small plane with no leg room"
Khuyết điểm: "You wouldn't let me change my flight so I didn't even take it"
Ưu: "Fast boarding"
Khuyết điểm: "Paying for WiFi"
Ưu: "The staff were all quite polite and helpful"
Khuyết điểm: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Ưu: "I made it safe to the mainland"
Khuyết điểm: "We had some Change of plans and we're going to just get off in Phoenix and not take it straight to San Diego, we called American they said no big deal they would ticket our bags to Phoenix, got to the airport and the American Airlines gal stated in no way shape or form could they do that, I tried explaining the whole situation and her response always ended in 'and your bags will be in San Diego'. By the grace of God we were able to cram two checked bags worth of stuff into our carry ons which I still do not know how we did that, and were fine. On the flight we had a decently nice lady and a horrible male. When passing out drinks he seemed almost irritated that we had asked for water and rudely gave it to us which was room temperature. He totally skipped the lady in the row with us and got irritated when she asked for a water as well."

3 hour delay because of refueling issues? Sat in plane for 2 hours. Missed connecting flight.

Khuyết điểm: "the airline requires you to download their app and add your card details before boarding in order to order food. Same for entertainment, need to download the app on the ground. Too much faff"

Wish they gave better snacks vs cookies before arriving in Denver

Arriving and departing passengers sadly get mingled due to the location of the gates (and how the place is arranged). Caused low level stress. We got through Checked bags and TSA quickly. Do not get to the airport too early! United did not open bag check-in until 11:30 local time and it's not posted anywhere! United's website said they are open KOA from 7:30 AM to 1 PM and 5 PM to 9PM (which is incorrect). No seating on the insecure side of TSA!

They came around with snacks so many times they might as well have served a meal. They had a pretty limited selection of TV shows/movies compared to other airlines, and it played their COVID safety ads every. single. time. you started a new episode or show, even if you got disconnected partway through. I also had issues with the charger in my seat - it was loose and my phone would be charging on and off. However, it was a well-priced flight, comfortable, and staff was nice. No complaints on getting to my destination on time!

Khuyết điểm: "Small seats. Uncomfortable. Limited and expensive food."
Ưu: "Good communication between once we had to re route for technical difficulty and united gave us 100$ coupon to fly with them again after our trip changed from 9hrs to 18 hrs"
Khuyết điểm: "No TVs, no charger points, not a lot of knee space/leg room, not enough luggage storage at back of plane, can’t sleep in isle seat due to people constantly bumping into you while walking by"
Ưu: "It ended up being united not Lufthansa and they were delayed 45 minutes so they rerouted me through Munich which made me miss a free bus to my destination outside of Rome"
Khuyết điểm: "More time in Chicago in case of a delay I only missed my flight by 5 minutes"
Ưu: "efficient and communicative"
Khuyết điểm: "Not necessarily United's problem, but I feel like the design of the seating could be more efficient. The 3 or 4 in a row seats can be super problematic if you have to use the bathroom and need to climb over a stranger to do it and they're asleep/3 times your size. Holding for 5 hours is not fun."
Ưu: "Cabin was not cold"
Khuyết điểm: "Respect passenger seat selection - we were downgraded from economy plus to economy with non reclining seats! Flight crew rude - referring to passengers as “bodies”!!! Entertainment system not working. Internet does not work on most of the flight!!"
Ưu: "The flight was smooth."
Khuyết điểm: "Free snacks and tv and charging sockets"
Ưu: "Everything went smoothly.. a little delayed but that's ok..."
Khuyết điểm: "These days, to get these kinds of "First class" doesn't seem so first class for the price. Lower the price or up your first class game..."
Ưu: "We paid for extra leg room but did not receive it. Our complaint to the staff was dismissed without a care. We will be taking our business to Alaska Airlines in the future."
Khuyết điểm: "Everything"
Ưu: "Nonstop is the greatest."
Ưu: "Uncomfortable"
Khuyết điểm: "A few more inches of seating"
Khuyết điểm: "More room for your knees"
Ưu: "Very friendly flight crew. Lots of smiles and personal touches."
Ưu: "I was in first class and talked some w/ the pilot during our massive and enjoyed that. But not the almost 3 hr wait. The lunch, a choice of brisket or spinach ravioli - I took the pasta - was quite good. Amazing for an airline now known for service. The wine was also pretty good."
Khuyết điểm: "The wait, the wait and the wait. Economy passengers - my friend Tanya was in econ - got not much during the wait. At least she had the whole row 38 D-E to herself. I sent her the cheese plate from my meal. Even though the crew kept us informed, it was too little and too late. When I asked the Captain when the missing part blew off he had no answer. Not impressive..."
Ưu: "Boarding was a breeze"
Khuyết điểm: "Quality of food (snack) was just not good."
Ưu: "The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons."
Khuyết điểm: "seats are so uncomfortable. no space."
Ưu: "Friendly and courteous servive."
Khuyết điểm: "No entertainment and very uncomfortable seats"
Ưu: "Comfortable, clean, friendlier staff and newer planes than United."
Khuyết điểm: "Snacks - pretzels? Fresh baby carrots would have been better, or apples & PB. Purchase food options are not healthy."
Khuyết điểm: "Was delayed at take off and was getting claustrophobic sitting in the plane for an hour before a five hour flight."
Ưu: "Our flight home was Great. At kona airport the flight crew was Amazing, the captain even let my daughter set in the driver seat, which is something she will never forget."
Khuyết điểm: "Downside there was no onboard t.v.s which makes 4 hours seem long."
Ưu: "I wish I remembered their names, but I have never had more friendly and engaging flight attendants. It made the flight a very enjoyable one!"
Khuyết điểm: "Food & entertainment options were lacking."
Ưu: "Seats were comfortable."
Khuyết điểm: "No free food or entertainment service."
Khuyết điểm: "Very uncomfortable seats"
Ưu: "The staff were friendly and the movie choices were good"
Khuyết điểm: "The seats were pretty tight and there were only pretzel snacks"
Ưu: "There were no positives to this flight"
Khuyết điểm: "The plane was delayed. The crew stood at the airport gate for a good hour chatting with each other completely disregarding the fact they had a plane full of people around them waiting to board. They were drinking coffee taking selfies it was ridiculous."
Ưu: "Nothing about this flight was good other than it arrived without falling from the sky into the Pacific Ocean. I was on the back row miserable, worst seat ever. An hour late loading. The airport crew at Kona was really good. Kona airport needs to upgrade their chairs in waiting areas they hard picnic benches. Flight crew talked all night kept people up in the back. Absolutely no ability to sleep. Worst chair and comfort ever. Barley made connection to Las Vegas."
Khuyết điểm: "Take my advice skip the red eye flights and pay more money for something that lands and leaves at a reasonable hour. We had to wait an hour longer at the airport because they didn't have their crews available."
Ưu: "Smooth flight"
Khuyết điểm: "Very uncomfortable and sat next to someone who was real sick.Should make sick people wear a mask.I got sick the next day."
Khuyết điểm: "When did a garment bag become a third luggage. Terrible company"
Ưu: "Nice flight crew served Illy coffee as a delightful beverage surprise Overnight flight was smooth and restful On-time departure and early arrival exceeded our expectations"
Khuyết điểm: "N/A"
Khuyết điểm: "No one let the children on their flight. Should have never been able to be booked on this site in the first place. Thanks. We just lost 600!!! Never using again"
Ưu: "Absolutely nothing."
Khuyết điểm: "I missed my connecting flight due to delay and thus had to spend unneccessary money for a hotel, as well as an additional plane ticket to Cusco. Thanks for nothing."
Khuyết điểm: "Cramped aisle with very little room. Not the most pleasant crew. They served no food as it was an overnight flight."
Ưu: "Kind staff."
Khuyết điểm: "Seats were so uncomfortable. Unbelievable for an overseas flight. Hard plastic commuter plane seats meant for short flights."
Khuyết điểm: "Late start"
Khuyết điểm: "The plane had mechanical issues. they flew the plane that had mechanical issues to a Honolulu. spent eight hours in a Honolulu. had to catch a redeye to San Francisco. 12 hour layover caused us to have to pay for a rental car to get to our final destination Of Reno. I would hope that there would be some sort of compensation."
Khuyết điểm: "Tv was broken"
Khuyết điểm: "The seats were so uncomfortable. My neck and lower back hurt afterwards. I do not recommend taking an overnight flight with united or do not expect to sleep if you do."
Ưu: "Clean new aircraft, flight attendants pleasant"
Khuyết điểm: "Bare bones, no entertainment system, beverages offered once in 5 hours, water once. Narrow seats with lots of neighbors elbows."
Ưu: "A safe flight. Free entertainment after a delay"
Khuyết điểm: "Late departure. Overbooked- no seat choice. No air conditioning for 30 minutes and hit. 1.5 hours to get a water"
Ưu: "Everything two thumbs up for the flight, plenty of room"
Khuyết điểm: "Flight was cancelled out of Hawaii because crew didn't verify if radio equipment worked , changing all our flights and significantly increasing the travel time home. To top it off, they lost our suitcases. I'll never fly with united again ."
Ưu: "Pilot and flight attendant communication"
Khuyết điểm: "Seats too close. No food available for last 10 rows of plane. Way too long of a flight for there to be limited food availability."
Ưu: "UAL gate agents were nice."
Khuyết điểm: "TSA precheck still funnels in with non-precheck passengers and I had to take out my laptop even with precheck. Not efficient."
Ưu: "The flight was packed, uncomfortable and not much to est that is healthy."
Ưu: "Super Bowl Perks!!! & great service tight"
Khuyết điểm: "As usual with all flights, tight seating"
Ưu: "Snacks were good. Flight attendants were friendly."
Khuyết điểm: "Seats are very uncomfortable. Wifi doesn't work. EVER."

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23/3Th. 5
2 điểm dừngDelta
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Chuyến bay Kailua-Kona - Hà Nội

Khởi hành:

Kailua-Kona (KOA)Mỹ

Điểm đến:

Hà Nội (HAN)Việt Nam

Tìm nơi xuất phát:

25.872.300 ₫

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25.872.300 ₫