vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Năm||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 4%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 7%.|
Giá trung bình của chuyến bay khứ hồi
|11.491.541₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Lyon đến Southeast Asia.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Southeast Asia từ Lyon có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Southeast Asia với một hãng bay và chiều về bay đến Lyon với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Southeast Asia từ Lyon tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Khuyết điểm: "the food is disgusting"
Ưu: "Very comfortable; excellent service"
Khuyết điểm: "Food"
Ưu: "Superior standard"
Ưu: "Crew very attentive but not intrusive. Food very good."
Khuyết điểm: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Khuyết điểm: "Raise the cabin temperature"
Ưu: "Excellent crew and very well dressed and always smiling"
Khuyết điểm: "The lights were switched off for a very long time. That can be avoided"
Ưu: "Crew will try there best to help you in anyway"
Khuyết điểm: "Missed my connection so lost bags . Took 2 days for them to get to me."
Khuyết điểm: "Security screening very slow"
Ưu: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Khuyết điểm: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Ưu: "The crew Were exceptional ."
Khuyết điểm: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Ưu: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Ưu: "Crew , announcements were restful , not loud and blasting like some airlines"
Khuyết điểm: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Ưu: "I like all"
Khuyết điểm: "Nothing"
Khuyết điểm: "Change the food menu, boring with the same menu"
Khuyết điểm: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Ưu: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Khuyết điểm: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Khuyết điểm: "Good"
Khuyết điểm: "For better leg room in business class go for the bulkhead seats"
Khuyết điểm: "My moslem meal selection wasn’t provided onboard"
Khuyết điểm: "Delays"
Ưu: "everything in suite class"
Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Ưu: "Lie-flat seats in business class"
Khuyết điểm: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
Ưu: "Great service!"
Ưu: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Khuyết điểm: "All good"
Khuyết điểm: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Ưu: "Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket."
Khuyết điểm: "It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire."
Ưu: "Food, service"
Ưu: "Boarding was great. Staff was cordial. Excellent flight."
Ưu: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Ưu: "Very comfortable"
Khuyết điểm: "I don’t see anything I didn’t like"
Ưu: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Khuyết điểm: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Ưu: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Khuyết điểm: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
Ưu: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Khuyết điểm: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Khuyết điểm: "The desserts. The bun."
Ưu: "Movie selection was great. Food was decent. Comfort was expected"
Khuyết điểm: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Ưu: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Ưu: "I was inpressed"
Ưu: "Entertainment excellent, cabin crew superb"
Khuyết điểm: "leg space."
Ưu: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Ưu: "The food is very good in economy. Large screen tv gor movies and games."
Khuyết điểm: "all was good, nothing bad"
Khuyết điểm: "Service"
Ưu: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Ưu: "There was nothing to complain about..a very friendly staff, departure on time !"
Khuyết điểm: "No newspapers and magazines on board !"
Khuyết điểm: "Food wasn't the greatest but it was adequate considering shirt trip"
Ưu: "Some of the crew were amazing and some were grouchy and not very helpful"
Khuyết điểm: "Vegetarian food. 30% of people are vegetarian"
Khuyết điểm: "Seat legroom"
Ưu: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Khuyết điểm: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Ưu: "Comfortable for that sort of journey"
Khuyết điểm: "N/a"
Ưu: "Flight arrived on time."
Khuyết điểm: "Boarding was unnecessarily chaotic."
Ưu: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Khuyết điểm: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"
Khuyết điểm: "Food wasn’t good"
Ưu: "Great crew, confortable seats, free complimentary internet service"
Khuyết điểm: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"
Ưu: "Amazing crew, confortable seats, great complimentary internet service"
Khuyết điểm: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"
Ưu: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"
Khuyết điểm: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"
Ưu: "All was really good"
Khuyết điểm: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
Ưu: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Ưu: "Good food and service."
Khuyết điểm: "I am not tall but still had no legroom. Plane configured with too many rows."
Ưu: "good people /service, good food and comfortable seating nice experience all in all"
Khuyết điểm: "My bag was lost"
Ưu: "I always enjoy Turkish airline flights but lately the quality of food is not as it used to be. Flight entertainment is excellent and boarding was smooth. Getting luggage at the airport was quick"
Khuyết điểm: "I wish food would be better"
Ưu: "Service, flight and landing, exceptional!!!"
Khuyết điểm: "No cons..."
Ưu: "On time, friendly, good food"
Khuyết điểm: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Ưu: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
Ưu: "Entertainment options good"
Khuyết điểm: "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."
Ưu: "I was lucky enough to have a whole row to myself. Otherwise, it would be the regular cramped seating arrangement that is on all airlines."
Ưu: "I like the service and caring help of onboard staff of THY"
Khuyết điểm: "I don’t like dealing with THY on ground and internet staff. They should be more helpful in all instances"
Ưu: "Inflight service was good."
Khuyết điểm: "Seat was a little uncomfy"
Khuyết điểm: "customer service needs upgrading"
Ưu: "I had a seat in the front row of the economy section so I had a lot of leg room. They kept the toilets maintained (cleanliness, supplies) throughout the flight."
Khuyết điểm: "It was a 10hr flight and we were fed only twice... full meals at the top & bottom of the flight. There were no snacks or drink service in-between... a 6hr stretch. I fly a lot internationally and that was quite unusual and unwelcome. They also ran out of food"
Khuyết điểm: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"
Ưu: "Comfortable, on time and as always good service from Turkish Airlines"
Ưu: "Comfortable flight, on time and good service"
Khuyết điểm: "Timing"
Khuyết điểm: "Small seats in the economy class"
Khuyết điểm: "The worst airline I have ever flown with, worst disruption management"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Well looked after from start to finish!"
Khuyết điểm: "Nothing!"
Ưu: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Khuyết điểm: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
Khuyết điểm: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Khuyết điểm: "Would highly recommend"
Ưu: "First leg (Mia to Instanbul) crew was excellent!"
Khuyết điểm: "second leg (Istanbul to Johannesburg) crew were rude!!!"
Ưu: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Khuyết điểm: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Ưu: "Generally better than other European airlines particularly BA and better priced"
Khuyết điểm: "Work to do on consistency with crew"
Ưu: "Overall it was ok. I enjoyed the leg space."
Khuyết điểm: "I suppose it's just a matter of different manners"
Ưu: "kayak was poop for help for me."
Khuyết điểm: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Ưu: "Facilities are really nice"
Khuyết điểm: "I only got one boarding pass at the check in."
Khuyết điểm: "Nothing"
Ưu: "New plane"
Khuyết điểm: "Food and crew language proficiency."
Ưu: "Dinner served was very good, American Airlines need to learn from foreign airlines."
Khuyết điểm: "Comfort of the seats."
Ưu: "Food was great."
Khuyết điểm: "Long waits, poor communication, either too warm or too cold"
Khuyết điểm: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Ưu: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Ưu: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Khuyết điểm: "Nothing"
Ưu: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Khuyết điểm: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Ưu: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Khuyết điểm: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Ưu: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Khuyết điểm: "Nothing,just the seats. Cleanliness was perfect"
Ưu: "The plane size & comfort was excellent. The staff were very friendly"
Khuyết điểm: "N/A"
Khuyết điểm: "Klm is the best, even on a 40min they served small breakfast."
Khuyết điểm: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Khuyết điểm: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Ưu: "Great atmosphere, crew was excellent!"
Khuyết điểm: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Ưu: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Khuyết điểm: "Nothing"
Ưu: "Usual faultless KLM experience"
Khuyết điểm: "Nothing."
Khuyết điểm: "Time"
Ưu: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Ưu: "KLM STAFF WERE VERY PROFESSIONAL"
Khuyết điểm: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Ưu: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Khuyết điểm: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Khuyết điểm: "Travelled business class and was ace experience"
Ưu: "Friendly crew"
Khuyết điểm: "Can’t think of anything"
Ưu: "Very professional"
Khuyết điểm: "Lost luggage"
Ưu: "Crew was helpful and food was very good"
Khuyết điểm: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Ưu: "Friendly crew, upgraded seat was worthwhile"
Khuyết điểm: "More snacks in between meals,"
Khuyết điểm: "Head support for 6 feet plus people on seats would be good"
Ưu: "The seat was a little uncomfortable but the crew were amazing."
Ưu: "Friendly crew"
Khuyết điểm: "KLM lost one piece of my luggage"
Ưu: "The crew is really welcoming"
Khuyết điểm: "The seats are too narrow and a bit too hard"
Ưu: "Crew was friendly"
Khuyết điểm: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Khuyết điểm: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Khuyết điểm: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Ưu: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Khuyết điểm: "If I knew how to recline my seat earlier. I did try several times"
Ưu: "Helpful and kind crew"
Khuyết điểm: "I wish there was WiFi"
Ưu: "Everything was good except for the entertainment consul for one of our seats."
Khuyết điểm: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Ưu: "Lovely crew, very helpful"
Khuyết điểm: "N/A"
Ưu: "great crew and comfortable flight."
Khuyết điểm: "sceens in the plane to show map and direction of travel"
Ưu: "very attentive crew"
Khuyết điểm: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Ưu: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Ưu: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Khuyết điểm: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Ưu: "They considered my reguest of vegiterian food."
Khuyết điểm: "I have no complaints."
Ưu: "Best airline in the business quick efficient and outstanding service What else can you say"
Ưu: "We got to Amsterdam on time"
Khuyết điểm: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Ưu: "Everything OK"
Ưu: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Khuyết điểm: "I would have to dream something up."
Ưu: "Nice crew pilot food and beverage"
Khuyết điểm: "No wifi"
Ưu: "Friendly hostesses"
Khuyết điểm: "Flight was delayed 3 hours"
Ưu: "Efficient boarding system, clearly signposted. Professional staff"
Ưu: "Overall booking and airport was ok. Food was also actually quite good."
Khuyết điểm: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Ưu: "Crew was awesome"
Khuyết điểm: "."
Ưu: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Ưu: "Comfortable and well laid out seat area"
Khuyết điểm: "Food was a little substandard for business class"
Ưu: "Good flight, arriving well on time."
Ưu: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Khuyết điểm: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"
Ưu: "crew were friendly and professional, food was not too bad for aeroplane food."
Khuyết điểm: "In-flight entertainment"
Ưu: "The cabin crew were very pleasant."
Khuyết điểm: "The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute."
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."
Khuyết điểm: "More chairs at boarding gate in Bangkok, please"
Khuyết điểm: "Food"
Ưu: "The crew was very nice."
Khuyết điểm: "There were passengers clapping through the whole flight."
Ưu: "The entire flight was pleasurable. The crew was outstanding."
Khuyết điểm: "Apparently the records showed that credit card used did not match with the actual card used. I used my Kayak account to book 7 tickets. My friend used his credit card to pay for all 7 tickets. The records showed that my wife’s credit card was used when in fact my friend’s card was charged."
Khuyết điểm: "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"
Khuyết điểm: "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."
Ưu: "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
Khuyết điểm: "Every one of our legs was delayed, which contributed to tight transit times."
Khuyết điểm: "They changed the time without notice and wouldn’t even accept checked baggage."
Khuyết điểm: "Refurbishment of the seats"
Ưu: "Efficient and on time"
Khuyết điểm: "Aircraft seats worn out"
Khuyết điểm: "Friendlier crew"
Ưu: "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
Khuyết điểm: "Better info on what the flight number is. More info that is airport specific."
Ưu: "Boarding was quick and Flight was Smooth"
Khuyết điểm: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Ưu: "Very professional crew. Plenty of in-flight entertainment options. Food was good."
Khuyết điểm: "Less magazines in seat pocket (there wasn’t enough room for my own stuff)."
Ưu: "Flight team were friendly and efficient."
Khuyết điểm: "Delayed take off."
Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."
Ưu: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Khuyết điểm: "Only juice or water?"
Ưu: "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
Khuyết điểm: "Nothing"
Ưu: "Boarding by rows - great!"
Khuyết điểm: "Nil"
Khuyết điểm: "Nil"
Khuyết điểm: "-"
Ưu: "Comfortable seats"
Khuyết điểm: "No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane"
Ưu: "It went smoothly from start to finish"
Khuyết điểm: "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."
Ưu: "Service and friendly staff"
Khuyết điểm: "The choice of English language films were limited. I did not enjoy the food too much"
Khuyết điểm: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Ưu: "On time Very polite staff"
Ưu: "Food. Food is Life"
Ưu: "Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable"
Khuyết điểm: "No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing"
Ưu: "I can choose the seat"
Khuyết điểm: "Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work ."
Ưu: "Supper nice and sweet crew! Good food, nice service, comfortable chair <3"
Khuyết điểm: "Delay 15’"
Ưu: "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
Khuyết điểm: "Nothing!"
Ưu: "Was able to buy last minute at airport. food and drinks are fine"
Khuyết điểm: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
Ưu: "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
Khuyết điểm: "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."
Khuyết điểm: "Flight was delayed for one hour."
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Khuyết điểm: "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
Khuyết điểm: "With premium empty why they don't offer bid upgrade like other airlines"
Khuyết điểm: "Hygiene of local passengers"
Ưu: "Comfortable, good food, good drinks , on time"
Khuyết điểm: "Edited movies and the headsets were uncomfortable but you couldn't use your own because the left and right we're separated jacks"
Khuyết điểm: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Khuyết điểm: "EVERYTHING................................"
Ưu: "The plane is comfortable, staff on board are very polite and helpful."
Khuyết điểm: "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."
Ưu: "All good"
Khuyết điểm: "Nothing"
Ưu: "Crewwere polite and competent. Seats felt a little cramped."
Khuyết điểm: "Legroom was no better than economy class"
Khuyết điểm: "Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)"
Ưu: "Really nice crew and quite good food"
Khuyết điểm: "BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer."
Khuyết điểm: "Food could be better."
Ưu: "The crew members are super friendly and caring."
Khuyết điểm: "The cabin crew was quite stuck up and unfriendly"
Ưu: "Nice staff"
Khuyết điểm: "Seats are too small, I don't have space for my upper legs."
Ưu: "Crew and pilot great."
Khuyết điểm: "Toilet was dirty."
Ưu: "Crew had filled overhead lockers with their bags leaving no room for ours"
Khuyết điểm: "Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight."
Khuyết điểm: "Just not enough room in the economy class, especially when the person in front reclines their seat."
Ưu: "Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt."
Khuyết điểm: "Nothing on this occasion."
Ưu: "Smooth landing"
Khuyết điểm: "It was a bit warm"
Khuyết điểm: "Simply everything"
Ưu: "Things were pretty smooth."
Khuyết điểm: "Could have done without the flight delay."
Ưu: "The overall experience was great! I was extremely satisfied. I thought the crew was very kind and the extra touch of bringing ice cream to everyone as a treat was perfect for our family that had to restless little boys."
Khuyết điểm: "I did find it strange that the only brought the drink cart around once during the 9 & 1/2 hour flight. It was a cost savings approach more than anything. For the crew, I am sure it was also a time savings approach. When going to find another drink, it was clear supplies were also thinning out."
Ưu: "Friendly crew"
Khuyết điểm: "Sears very uncomfortable flight was running 45 minutes late when it landed in Palma and due to a glitch couldn’t check-in on line"
Khuyết điểm: "Everything"
Khuyết điểm: "I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met"
Ưu: "Super friendly and professional crew"
Khuyết điểm: "Short comfortable and smooth journey"
Ưu: "amazing crew"
Khuyết điểm: "nothing it was perfect"
Ưu: "Check In went fast, getting through security was also fast. The price was excellent."
Khuyết điểm: "Small seat, did not recline fully but it was an economy ticket."
Ưu: "The crew were what you would expect - friendly & efficient"
Khuyết điểm: "Uncomfortable seat Entertainment screen inadequate - flickered and touch control worked around 30% of time Entertainment choices were tired and outdated"
Khuyết điểm: "The food was okay. The sandwich towards the end of the flight was not very good at all."
Ưu: "Crew ok, seat ok"
Khuyết điểm: "Flight on time"
Khuyết điểm: "The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great."
Khuyết điểm: "Could have been on time - 40 minutes late"
Ưu: "i liked crew's attitudes."
Khuyết điểm: "n/a"
Khuyết điểm: "there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes"
Khuyết điểm: "Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat."
Ưu: "I loved the in flight service and entertainment. Also, the flight had seats that actually reclined and I was able to sleep."
Khuyết điểm: "I did not like switching airlines between my flights. It caused a lot of confusion and made check in extremely difficult. In addition, my bag was lost between changing companies between flights. Not happy at all."
Ưu: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Khuyết điểm: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Ưu: "Good service, good flight, all on time."
Khuyết điểm: "Nothing"
Ưu: "The fact that it got me there"
Ưu: "I appreciated regular fluids; water and juices being brought around as this was quite a long haul-13hrs. Staff were good, although I would say less"
Khuyết điểm: "The food was still ho-hum, ordinary. I would have thought exiting Singapore food could have been very tasty, some spice etc."
Ưu: "The movie selection."
Khuyết điểm: "2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy."
Khuyết điểm: "5 hours delay"
Ưu: "Crew were friendly and helpful."
Khuyết điểm: "Departed about 2 hours late."
Ưu: "The A380 is roomy with large overhead bins. Its quiet and smooth. Flight was on time!!"
Khuyết điểm: "It was impossible to select a seat in advance. I could not even get to seat selection at online checkin. It was very frustrating. When I went to BA in London and Los Angeles they said it was responsibility of AA and when I went to AA in London & Los Angeles they referred me back to BA. Why can I not choose seats like on other airlines????"
Khuyết điểm: "We where delayed for just over an hour"
Ưu: "More room than usually, almost comfortable"
Khuyết điểm: "Seats were uncomfortable for a 6'1" , 216 lb person."
Ưu: "Good range of in flight snacks and food"
Khuyết điểm: "No Wifi capabilities"
Khuyết điểm: "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. The next plane did not arrive until 5 hours later, which lead to missing the connection flight. We were asking for updates and nobody knew anything. We asked to be changed to different airline and they could even do that. They did not compensate or pay anything, which is unacceptable. Horrible customer service."
Ưu: "Arrived early"
Khuyết điểm: "Arrived pm from manchester stayed in hotel at heathrow to fly out following day to Basel at 8am. BA would not check bag all way through. Seems they only do this at Gatwick. Poor service from Heathrow/BA"
Khuyết điểm: "Used to be good when you got food and drink"
Ưu: "Impressed by the staff again, they’re yet to disappoint. Food was good too."
Khuyết điểm: "Check in service at Terminal 5 needs some attention. Not enough support staff, and many unhappy travellers."
Ưu: "Service kind and efficient"
Khuyết điểm: "Late"
Khuyết điểm: "Cramped, uncomfortable seats. Minimal legroom. Food and beverage for purchase. Luggage charged for. Group boarding. All on a so called premium airline, for a premium price. If I want Ryanair, I’ll fly Ryanair."
Khuyết điểm: "Probably the early morning flight sent the crew into a busier schedule. It was somehow noisier with all the going-ons for the flight."
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