Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Mexico đến Southeast Asia
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Mexico đến Southeast Asia.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Southeast Asia từ Mexico có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Southeast Asia với một hãng bay và chiều về bay đến Mexico với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Southeast Asia từ Mexico tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."
Ưu: "Food, service,"
Khuyết điểm: "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."
Ưu: "Crew was courteous. Flight in general was uneventful which is a good thing."
Khuyết điểm: "Nothing to criticize. Flight experience was good but not exordinary."
Ưu: "Crew very helpful. Seat roomy."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "The service was excellent"
Khuyết điểm: "Food needs improvement"
Khuyết điểm: "Missed flight due to medical emergency"
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "Friendly and helpful"
Ưu: "Very smooth ticketing and boarding on Tokyo to Manila."
Khuyết điểm: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."
Ưu: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
Ưu: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Ưu: "Good space between seats. Cleanest of the restroom. Nice crew service"
Ưu: "Great flying on JAL...such great service and sweet attendants. US carriers could learn a lot from the Japanese carriers...they actually make it enjoyable and easy"
Ưu: "Best airline I have ever flown."
Ưu: "Courteous cabin crews, must be from Japanese culture."
Khuyết điểm: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
Ưu: "Service was excellent!"
Khuyết điểm: "It was a great flight!"
Ưu: "Nice staff."
Khuyết điểm: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."
Ưu: "Excellent entertainment and the crews attention made me fell welcomed."
Ưu: "The crew were extremely polite and caring. Food and entertainment were of the highest quality."
Khuyết điểm: "Seats were extremely uncomfortable. US to Japan flight had much better cushions and support."
Ưu: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Khuyết điểm: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Ưu: "the staff"
Ưu: "Movie choices"
Khuyết điểm: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "The movies they offered."
Khuyết điểm: "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
Ưu: "Awesome experience, nothing like any other. Will fly again."
Ưu: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Khuyết điểm: "flight delays"
Khuyết điểm: "服务态度非常好"
Khuyết điểm: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Ưu: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Khuyết điểm: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."
Ưu: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
Ưu: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Khuyết điểm: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
Ưu: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ưu: "Enjoyed the greeting, politeness and food"
Khuyết điểm: "More English speaking would be preferred"
Khuyết điểm: "Same thing as above"
Ưu: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Khuyết điểm: "Nothing- I'd fly with them anytime."
Ưu: "Friendly staff"
Khuyết điểm: "Only a small bread í offered for breakfast for a 7 night flight. Expectation is to have a standard flight breakfast."
Khuyết điểm: "Food is not that good"
Ưu: "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."
Ưu: "I didn't die"
Khuyết điểm: "Plane was a bit old, headphone jack barely worked and the screen was scratched to hell"
Khuyết điểm: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
Ưu: "Very spacious and comfortable, modern plane"
Ưu: "Shortest travel time to Japan"
Khuyết điểm: "OLD PLANES Touchscreens won't 50% of the time"
Ưu: "Plane is comfortable"
Khuyết điểm: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Ưu: "It seemed more spacious. Food was pretty good."
Ưu: "great service and help with everything!!"
Ưu: "The crew was friendly and the sevices, food & entertainment were great. On 777 airliner, private entertainment system with wide movie selection. Seats have AC outlet and USB charging outlet."
Ưu: "Everything keep it up!"
Khuyết điểm: "veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great."
Ưu: "Crew was very nice and helpful"
Khuyết điểm: "Boarding with Nigerians is always difficult"
Ưu: "Crew, interior, seats"
Khuyết điểm: "Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed."
Ưu: "The crew is good."
Khuyết điểm: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"
Khuyết điểm: "This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers."
Ưu: "Great customer service, great and always smiling crew, wonderful flight"
Khuyết điểm: "the food options need to be more. an option with steamed rice should always be available"
Khuyết điểm: "I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone."
Ưu: "Seat was very comfortable."
Khuyết điểm: "Everything was good, one little thing, just had to wait for crew member to respond to the bell."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Entertainment system"
Khuyết điểm: "The food and the crew way of speaking to people"
Ưu: "Brilliant service from start to finish"
Khuyết điểm: "Nothing"
Khuyết điểm: "Crew staff"
Ưu: "Smooth flight"
Khuyết điểm: "The food"
Ưu: "Crewman friendly service and try to betas much as they can"
Khuyết điểm: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
Ưu: "On time."
Ưu: "To be honest I liked everything with this flight"
Khuyết điểm: "I didn't get upgraded to business or first class ;) Maybe next time though"
Ưu: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Khuyết điểm: "None at all"
Khuyết điểm: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."
Khuyết điểm: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."
Ưu: "I am pleased to travel and thanks to Emirates."
Ưu: "The entertainment systems was really good."
Khuyết điểm: "The service of the crew was one of the worst I've ever had..."
Khuyết điểm: "Seats a bit tight"
Ưu: "Every thing about Emirates was first class Including the CREW!!"
Khuyết điểm: "It was a bit too cold but it did get better afterwards"
Ưu: "Crew was bored, never smiled, obviously not Enjoying their jobs. Food was no better than any other airline, Which means it wasn’t very good. My small carry-on bag was 2 pounds overweight so they made me check it, they weigh every bag. We were looking forward to our flight because we had been told by several people that emirates Airline was special… It was not."
Ưu: "Loved the entertainment options."
Khuyết điểm: "Food was horrible and cabin crew was not nice or friendly."
Ưu: "We liked the excellent crew. They were very curtious and made sure every small request was fullfilled. We met couple of friends on the same flight. And so kids had excellent time during the 14 hour journey. The crew were very sweet to all the kids. Very patient and fullied there numerous requests."
Khuyết điểm: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Ưu: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Khuyết điểm: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Ưu: "Spacious plane. Comfort in Economy Class wascwonderful. Crew'a attention to the passengers wascexcellent."
Ưu: "customer service of crew was good."
Khuyết điểm: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."
Khuyết điểm: "Despite booking wheelchair assistance throughout, my parents did not get that benefit."
Khuyết điểm: "Packed flight with the entertainment system not working and a spiced potato sandwich for a snack."
Khuyết điểm: "New movies were not available"
Khuyết điểm: "Nothing"
Ưu: "I was impressed by the professionalism!"
Khuyết điểm: "Chinese passengers passing gas!"
Khuyết điểm: "Bad experience my mother 73 years old and pre booked wheel chair but not provided in Dubai Air port while transferring time and also misguided us very short distance for walk. she faced lot of trouble to walk ."
Ưu: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."
Khuyết điểm: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."
Khuyết điểm: "Nothing"
Ưu: "The staff was amazing, not perfect, but still very good. Even on the long leg from Seattle to Dubai after 14 hours they we're smiling, helpful and attentive."
Khuyết điểm: "The only thing I could say was not up to par was the food on both flights. The long legs food got me sick, and yes I was the only one so could have just been me, and the second the "sandwich" it seems they were not even trying."
Ưu: "Great staff at the airport and in the air! Best customer service!"
Khuyết điểm: "Older plane with seats that needed help to return to upright position. Touch screen on tv didn't work when I touched with my finger."
Ưu: "Flying on Emirates is a treat. The food is delicious, the staff is friendly and professional, and a long journey becomes a pleasant adventure."
Ưu: "Really comfortable plane, and the service and food were exceptional!"
Khuyết điểm: "I got food poisoning on this flight. Cramped in the middle seat for 14 hours while throwing up was not pleasant."
Ưu: "Efficient, clean, friendly"
Khuyết điểm: "None comes to mind"
Ưu: "We started with a 45 min wait on the tarmac before takeoff. Then spent 14h listening to screaming children. Now, I know that isn't the airlines fault, but it would be nice to see where children are sitting when booking on such a long flight! Once we landed, the girl next to me got sick and when I flagged a flight attendant, she simply told me there's a barf bag in the seat pocket - there wasn't - so I had to part the crowd to get that lady to a bathroom. Then it took 45 min to get off the plane! The food was okay and there was plenty to watch (couldn't read due to screaming children). It was a really rough flight."
Ưu: "Boarding was fast."
Khuyết điểm: "Internet was bad and slow despite i paid its price.. luggage take so long.. the bar on the 2nd floor can better be accessed with a paid fees and not enclosed for a certain seat level."
Ưu: "Nice service"
Khuyết điểm: "None"
Ưu: "Crew were great with looking after us. Got us a special meal even though we didn't order it ahead of the flight. Very impressed."
Ưu: "Good flight"
Khuyết điểm: "Nothing"
Ưu: "Very helpful crew"
Khuyết điểm: "Like almost everything"
Khuyết điểm: "everything"
Khuyết điểm: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"
Khuyết điểm: "Quick, easy, no problem."
Ưu: "The seats and plane were comfortable"
Khuyết điểm: "Baggage options were not indicated properly on the travel agent ticket, nor during check-in"
Ưu: "On my way back I asked for water as the cabin was hot .. and I was told to go back to my seat and buckle up."
Khuyết điểm: "That they would have turned down the temperature and immediately provided water."
Khuyết điểm: "suitcase came in torn, cut and did not want to compesate"
Ưu: "Forced me to check my carry on even though it was perfectly legal"
Ưu: "Not much I can think of"
Khuyết điểm: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"
Ưu: "The seat was ok."
Khuyết điểm: "I have a delay for 24hs."
Ưu: "We will actually travel tonight due to cancellations and route changes. Our seats were upgraded and we were put up in a nice hotel to rest before flight."
Khuyết điểm: "Better communication about route change and code sharing to fix it."
Ưu: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Khuyết điểm: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Khuyết điểm: "Better aircraft and personnel should smile and be more friendly"
Ưu: "The plane was better than the one we came into Colombia on."
Khuyết điểm: "Offering water would be really great. Can it be that expensive to offer a cup of cold water?"
Khuyết điểm: "In my last connection in Santiago airport I was asked to pickup my luggage and do check-in again and all of this in a 1 hour and 20 minutes connection, when I arrived to the check-in desk at first they said that I was late and needed to be there 2 hours ago, just after argueing they let my pass"
Khuyết điểm: "Perfect flight and staff"
Khuyết điểm: "Better pillows"
Ưu: "Make you feel at home with the chilean way of beeing"
Khuyết điểm: "The rates"
Ưu: "The snack was ok."
Khuyết điểm: "The flight was delayed for over one hour and a half and nobody could tell us why"
Ưu: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Khuyết điểm: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"
Ưu: "Crew quite nice"
Khuyết điểm: "The baggage check In closed an hour an a half before boarding, which led us to bring the bags through security, which resulted in loss of $60 worth of items!!!! Unacceptable!"
Ưu: "Staff / crew was great"
Khuyết điểm: "Boarding is was not explode what line you needed to be in according to the size of your luggage"
Ưu: "I LIKE EVERYTHING ON THE FLIGHT"
Ưu: "Flight on time"
Ưu: "Not much. The quality of the service of lan after the merger with tam has decreased substantially"
Khuyết điểm: "Our connecting flight was late and we missed the last flight. In the new flight they lost one bag. After 41 hours of traveling latam surely ruined our holiday memories"
Ưu: "entertainment and flight attendant"
Khuyết điểm: "food"
Ưu: "I enjoyed Everything except the layover"
Khuyết điểm: "My 3 Hour layover was extended to Nine hours. The Peruvian airport offered me a hotel room i turned down. Peruvian gentleman on the plane just prior to landing was telling me how dangerous it is in Peru in the area surrounding the airport. I was given four hours of wifi coupons and coupons to a breakfast and lunch at a restaurant by our gate, where i was waited on poorly. Next time i may look for a layover in Florida."
Ưu: "Everything else was greatt."
Khuyết điểm: "Hiking boots and a rain jacket were stolen from my suitcase during normal checked baggage transfer. In mexico city after standing in customs line for a very long time, I found my bag sitting by the luggage conveyer belt. At my destination I found my hiking boots and jacket to be missing. I suspect they may have been taken in mexico cit but it could have happened anywhere along the process"
Ưu: "Rescheduled on to a different airline."
Khuyết điểm: "Delayed"
Ưu: "Friendly crew Good entertainment options with the Latam Entertainment app"
Khuyết điểm: "Boarding process not organized Seat pitch extremely tight Poor complimentary food options Flew Latam during a trip through South America and needed to change route for my wife, Latam told us we had no options and we’re forced to canceled remaining 3 flights of 2 week leg of the vacation. Terrible customer service will never fly Latam again"
Ưu: "Courteous crew"
Khuyết điểm: "Far too tight seating for an international long haul flight. Every airline decides how many rows to pack into their jets. LATAM packed this plane so tight you are wedges into the seat with hardly any space to get comfortable."
Ưu: "Gate crew was very nice and efficient"
Khuyết điểm: "Had to wait 3 hours inside the plane in JFK with no electricity (no AC or lights) before taking off. The crew said it was the airport employees that had caused the problem."
Ưu: "Very friendly crew"
Ưu: "Service on board great people"
Khuyết điểm: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."
Ưu: "On time"
Khuyết điểm: "Luggage lost"
Khuyết điểm: "Segunda vez en una semana que me mojan , me derramaron cafe el vuelo anterior y hoy jugo de naranja. El espacio es muy pequeño y chocan los brazos cuando ofrecen bebida ; o el de adelante se mueve y bota todo encima ... un desastre, cero comodidad , la silla más dura que nunca y el espacio para las piernas, o sea, yo mido 1.74 y voy justa, que será para el resto de la población.. no por incluir una fila más hagan que todos vayamos incómodos ; y de la tripulación, nada que decir, solo me pasaron servilletas y me desearon suerte .. me gustaría algún tipo de compensación, porque , para más remate, llegamos más tarde de lo estimado."
Ưu: "Comfortable seats and plenty of space. Very nice flight attendants. Decent food that we didn't have to pay extra for and free movies, tv or games."
Ưu: "I'm so glad that food was served with reusable metal utensils and that the blankets provided are reused, too."
Khuyết điểm: "LATAM could do a lot for the environment by recycling bottles and cans from beverages served during the flight."
Ưu: "good flight. Good lounge in Santiago. Flight staff very good"
Khuyết điểm: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"
Ưu: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Khuyết điểm: "Standing too long before boarding at 2am!"
Ưu: "Ticketing and boarding were well executed."
Khuyết điểm: "The service was slow and not very helpful."
Ưu: "The in flight entertainment was top notch. Crew was wonderful and the plane itself was excellent."
Khuyết điểm: "Both flights were delayed and there were no meteorological problems, I finally arrived in LAX more than 2.5 hours late"
Khuyết điểm: "Latam gives wrong information about connexions. The plane seats extremely uncomfortable. Attendant gave a tissue paper to client to clean her pulling table because it was dirty. They didn't apologized and asked traveler to clean the table instead. Miss connection with the flight from Miami to New York and no help from LATAM personnel at all. This is an airline that at one point it was the best and now is the worst. It is important to clarify with passenger about passing inmigration and aduana and the distance from international to national departures!!"
Ưu: "Crew really stood out as exceptional. Friendly responsive and kind."
Ưu: "Avión silencioso"
Khuyết điểm: "45 minutos de espera en tierra al aterrizar"
Ưu: "Helpful, friendly service from LATAM employees. On-time flights."
Ưu: "Friendly staff"
Khuyết điểm: "Delayed disembarking"
Ưu: "The flight was great. In flight entertainment through idevice"
Ưu: "The flight was good. The food was good.. Comfortable for a long distance flight."
Khuyết điểm: "The bad was that the jewelry was stolen from my bag (checked in). If you have valuables, even inexpensive jewelry, take it with you on board."
Ưu: "The seats and plane condition were fine, however the crew was swearing and unprofessional."
Khuyết điểm: "No snacks available."
Ưu: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Khuyết điểm: "My 1 hour layover turned into a four hours past 2am arrival."
Khuyết điểm: "Connection"
Khuyết điểm: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"
Khuyết điểm: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"
Ưu: "Seating had a good amount of room and was comfortable."
Khuyết điểm: "Bathroom was messy and a little disgusting."
Ưu: "Comfortable seats and functional entertainment"
Khuyết điểm: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
Khuyết điểm: "delayed and lost luggage! thanks"
Ưu: "The atención"
Ưu: "I liked the ability to choose my meal ahead of time."
Khuyết điểm: "Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta."
Ưu: "Good flight"
Khuyết điểm: "Nothing. Process was smooth"
Khuyết điểm: "The service from the check in desk to the stewardess"
Khuyết điểm: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"
Khuyết điểm: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"
Ưu: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Khuyết điểm: "excessive wait and shuttling."
Ưu: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Khuyết điểm: "not much selection for in-flight food and nothing for entertainment. Rosario"
Ưu: "Nice flight"
Ưu: "Good job of the tripulation"
Khuyết điểm: "Audio of Entertainment, maybe was the headphones, but was not good"
Ưu: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Khuyết điểm: "I prefer personal entertainment systems."
Khuyết điểm: "Jetblue Have a miserable attitude to their customer"
Khuyết điểm: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"
Khuyết điểm: "Horribly bumpy the whole time, no drink service because it was so shaky"
Ưu: "Great crew. Great entertainment but. Ot so comfort."
Khuyết điểm: "I was in a window but have a big person in my side and can't move in 3 hours."
Ưu: "Everything good. Flight on time, crew was pleasant!"
Khuyết điểm: "All good!"
Ưu: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Khuyết điểm: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."
Ưu: "The seats on this little plane were large and comfy (which I never thought I'd say about a plane again). The crew was great, and the flight was hitchless."
Khuyết điểm: "We were delayed by an hour and a half. Not that big a deal in the grand scheme of things, but it still puts a cramp in my day."
Ưu: "Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight"
Khuyết điểm: "Being stuck on the plane for 2 1/2 hours They lost my luggage that was checked in as being on the belt but it never came down!!! They never found it and I was standing in front when the first bag came down until the last my bag never came down!"
Ưu: "excellent from ticketing to depaning"
Ưu: "The plane had a wider aisle - much appreciatedz"
Khuyết điểm: "One hour late"
Khuyết điểm: "Nowhere on my finnair reservariondid it say this flight was operated by American. I kept logging into finnair and it was telling me I had no reservation. Very frustrating!"
Ưu: "Crew was friendly and efficient . Liked the option to upgrade to priority boarding, however."
Khuyết điểm: "Always hard to hear what group is boarding due to poor quality of microphone at desk. Visual reader board would help."
Ưu: "The plane was brand new and the crew were very nice. Entertainment system was well-done with good selection of movies. Even unedited movies!! Great."
Khuyết điểm: "The plane was delayed for a half hour before it was marked as "delayed" and then it was delayed another half hour. If I had known it was going to be an hour late I would've been able to eat a proper dinner. They seemed to be out of every normal drink on the drink cart."
Ưu: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Khuyết điểm: "Nothing in particular"
Ưu: "Boarding was fast and easy gate agents were awesome."
Khuyết điểm: "Older plane. Very uncomfortable"
Ưu: "Friendly crew (not specting it from AA, confortable seat and excelent entertaiment."
Khuyết điểm: "Ticket was sold like BA and nwver told is operated by AA and vueling, not friendly staff at check in, They didnt wabt to check my luggage all the way to AMS because of the short conection (why you sell a ticket like ke this if is bot possible) didnt get the second boarding pass."
Khuyết điểm: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."
Ưu: "Flight was on time and the crew were excellent."
Khuyết điểm: "We get used to cramped conditions on domestic flights but normally get more for international flights. The 777 was very modern but small cramped seats (3 4 3 configuration) meant for a tough journey and almost impossible to sleep."
Ưu: "The movie, game and music selections were good. However, my son was only able to connect to the Disney movies. Something was wrong with his monitor."
Khuyết điểm: "Food was awful! Service was hit or miss. One flight attendant was very curt in asking about beverages. They seemed to be impatient. Also, comfort level was poor. I am only about 5'2" but I thought leg room space was tight."
Ưu: "Boarding, crew"
Khuyết điểm: "entertainment, 1st luggage payment"
Ưu: "On time, clean plane"
Khuyết điểm: "A biscuit for snak"
Khuyết điểm: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."
Khuyết điểm: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"
Ưu: "The crew was very helpful providing updates to our status. They moved us smoothly on and off the plane during the delay."
Khuyết điểm: "Sitting on the runway for what seemed like hours. The initial boarding was confusing with multiple levels of priority boarding."
Khuyết điểm: "They charged me for my baggaged. Said it wasnt included with the ticket"
Ưu: "delayed at both sides with very little announcements keeping us updated"
Ưu: "All was fine,"
Khuyết điểm: "The plane was very old"
Khuyết điểm: "Trip was delayed by 3 hours, terrible service, many annoying checks and customs. Uncomfortable seats, on flight bad service and late flight times."
Ưu: "My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far."
Khuyết điểm: "The seats,no cushion ,no pillows."
Ưu: "Timming Was ok"
Khuyết điểm: "No Food, old tv, poor confort seat"
Ưu: "Food was great"
Khuyết điểm: "Smoothly flight"
Ưu: "Flight delayed and it was a red-eye."
Khuyết điểm: "No delays"
Ưu: ". The staff was and movies waa the only good part of the flight."
Khuyết điểm: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Ưu: "Pleasant Flight attendants and good pilot."
Khuyết điểm: "No free drinks at all! Cheap airline"
Ưu: "I got home"
Khuyết điểm: "Made the connection (no luggage) as signified in the SMS notice of a delayed departure but they had given preferred seat to stand by. No problem just another 90 minutes after a previous 3 hour delay out of Calgary. Not impressed!"
Ưu: "Service, Ecofriendly, Kind Staff"
Khuyết điểm: "Nothing"
Ưu: "The crew were friendly."
Khuyết điểm: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Ưu: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Khuyết điểm: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Ưu: "The comfort in side the plane and quiet drive"
Khuyết điểm: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Khuyết điểm: "Delay"
Ưu: "Air Canada Rouge is a great airline. Would 100% fly again and will try to fly every time with Air Canada."
Khuyết điểm: "n/a"
Khuyết điểm: "Video not working"
Ưu: "Coming home"
Khuyết điểm: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Khuyết điểm: "Worst experience !!!!"
Khuyết điểm: "No entreteiment. No food. One of the crew was indiferent and rude."
Ưu: "Finally getting off the plane."
Ưu: "Friendly punctual"
Khuyết điểm: "Seats are way too close! No leg room!"
Ưu: "Service before boarding was excellent. Checking in as long as the boarding time was efficient and fast. In flight service was okay, flight crew was helpful and friendly. The selection of entertainment was excellent. Good international films, in addition to the monocles 24 hours radio station. However, the food was mediocre, there was not enough food for a flight of 11 hours."
Khuyết điểm: "I didn't like the amount and selection of food."
Ưu: "Good leg room in coach"
Khuyết điểm: "Flight was late leaving, the boarding process was messed up and could not understand the person doing the announcements (was speaking too fast)..."
Ưu: "Paid for the "upgraded" seat only to be told we had to be in the back of the plane. Moving back all rows had one person and one chair open, so we had to sit apart. Useless crew as an elder couple asked to sit together and were told to check with passengers. Oh and the flight was delayed 3 times."
Ưu: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Khuyết điểm: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Khuyết điểm: "Wish I could select no stars"
Khuyết điểm: "Disgustlingly rowdy, drunk, loud, and vulgar passengers unchecked by the flight crew."
Ưu: "The flight from YVR to SFO was good, but the flight from SFO to YVR was horrible. So I'm giving you an average score from both flights. Note: both flights were booked through Air Canada but were operated by United."
Khuyết điểm: "I booked through Air Canada but the flight was operated through United. There was NO communication regarding what terminal the flight left from and I almost missed my flight because the board said international but that was incorrect. Many people did miss their flights and everyone was MAD. I was re-booked on a later flight but fortunately I made the original flight because I happened to be walking by the gate when they called for final boarding. My seat was at the very back of the plane next to the bathrooms. When the flight took off a funnel of water poured down my back from the baggage bins above. My entire back, pants and underwear got soaked. It was disgusting. The stewardess said it was most likely water from condensation/air conditioner and offered me some paper towels. I moved to the aisle seat. Thank goodness it was open, because when we landed a ton more water poured on to my old empty seat. Once again the stewardesses didn't think it was a big deal. I feel badly for whomever sat in that back seat the next flight out. I'm sure they got soaked too. The stewardesses could not have cared less. I'm sure they didn't bother to report it."
Khuyết điểm: "The lady who checked us in caused a major problem with seating. The person I was traveling with was blind and I was her guide. We specifically asked to be seated together and the lady told me we were. I even confirmed with her and she told me yes again. When we boarded we found out our seats were 17 rows apart. I found out that she did this for the connecting flight as well (not as far apart but still not together) this caused a great deal of stress as I couldn't help her when I needed to."
Ưu: "There was enough room to stretch out a little."
Khuyết điểm: "That there was a secondary charge for everything."
Ưu: "Friendly crew. Great gentle landing (so accustomed to being jolted in my seat on some other airlines when wheels touch down)."
Khuyết điểm: "Tray was broken and wobbly. Some sort of yogurt or something had dried on the back of the seat and seat did not look very clean."
Ưu: "I like the prompt service by Air Csnada ticketing at DFW . I got immediate attention and wheelchair staff was very gentle and friendly. Very smooth process passed TSA."
Khuyết điểm: "When arriving YYZ, don't mind to be the last passenger to get off, but I was waiting inside the plane for wheelchair about 30 mins after everyone has gone. Perhaps the staff should be managed better the timing. Lucky yyz is my destination, otherwise i would have missed the connecting flight. Waiting for 30 mins is too long. Also the staff stopped for another 10 m in ns to take care of something else. I thought one staff should only take care of one passenger at a time. It showed unprofessional gesture. Btw I didn't get ckeck in email for my return flight to YYZ."
Khuyết điểm: "Old planes,limited food"
Ưu: "- plane had more legroom than the usual - plane left and landed on time, an always welcome outcome for an AC flight - in flight movie selection was good"
Khuyết điểm: "- plane was overbooked, and boarding took a while - staff only offered drink refreshments (ex. coke, coffee, etc) once, rather than the usual twice. The other time they just came by with water, which the flight attendant accidentally over-poured and spilled some on the middle passenger between me and the attendant. Good thing it was only water... - more turbulence than usual, but out of the control of the pilot"
Ưu: "Flight attendants were very nice and friendly, they did a great job distributing the meals."
Khuyết điểm: "No inflight computer to watch movies or track flight info."
Khuyết điểm: "By time you add cost for one checked bag and seat reservation, flight is so much more expensive. Just include all this and one meal in price of ticket. Water served is not from a bottle. Flight was late 30 minutes. Baggage delayed 45 minutes as we were told they were down employees in baggage. We almost missed last bart train of evening due to this 75 minute delay."
Khuyết điểm: "lack of seat/leg room...."
Ưu: "The attendants were helpful The food was good"
Ưu: "Only 30 minutes late, nice landing."
Khuyết điểm: "Pitch between seats, filth all over seat back and tray table, mass rush to board when zone three is called, no free snacks, limited drink choices, etc."
Ưu: "Why is it ok for flights to the US to always be 20-30 mins late ?"
Khuyết điểm: "Delayed flight and tv screens were not working well"
Ưu: "Comfort and Entertainment were great. They were punctual as well."
Khuyết điểm: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Ưu: "The crew was always very attentive and with a smile. Food was hot and the drinks kept coming."
Ưu: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Khuyết điểm: "my luggage and my baby's car seat was delayed. I arrived at 10 pm and my luggage and baby's car seat was missing. I was told they will deliverer it to me the next day, but I have not received my stuff now its been two days"
Khuyết điểm: "Absolutely nothing! Terrible service."
Khuyết điểm: "service was not that great"
Khuyết điểm: "Did not appreciate not having a movie screen. Renting an iPad for such an expensive flight is not good business."
Ưu: "Shorter flight than expected. Snacks. The baby beside me didn't cry for once"
Khuyết điểm: "My tv had no sound."
Khuyết điểm: "Very uncomfortable seats."
Ưu: "Nice plane."
Khuyết điểm: "The flight was quite late. I was traveling alone with 3 kids and asked the attendant if he could help us get off early and/or find out at which gate our connecting flight was located. His response, "most people on here have connecting flights." We were unable to board the next flight despite running to get there with time to board, as "our suitcases would not make it." I feel the staff made no effort. At least 12 others also missed this connection and the very small plane could easily have been delayed to load the suitcases."
Khuyết điểm: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."
Ưu: "I liked the cleanliness of the plane and how the crew were kind and helpful. I liked that it was a direct flight, but I had to pay around $150 more than other flights available because this one worked best for me for my timeline of travelling."
Khuyết điểm: "I did not like how the lights were kept on for the entire red eye flight. I flew to China last year on a different airline and the plane was kept dark once we took off so people could sleep. I would have preferred if the crew also only gave drinks at the beginning of the flight after take-off and the end before we landed, rather than in the middle of the flight, interrupting people's sleeps. The flight was more expensive than many I saw available and wasn't worth it other than the fact it was a direct flight."
Ưu: "Good entertainment, pillows and blankets, friendly staff."
Khuyết điểm: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."
Những hãng bay có chuyến bay từ Mexico đến Southeast Asia đã thực hiện thêm những biện pháp an toàn và điều chỉnh các chính sách để thích ứng tốt hơn với du khách. Các chính sách khác nhau tuỳ vào hãng bay.
Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Mexico đến Southeast Asia
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Mexico đến Southeast Asia
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Mexico đến Southeast Asia
Xét nghiệm trước khi bay
Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay từ Mexico đến Southeast Asia
Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Mexico đến Southeast Asia