All the things are good people are very nice thanks ☺️
Was a quick flight less than an hour. He gave me two packs of gold fish. Which is fine but of course compared to my other flights, well no comparison, but the flight was less than an hour.
Flying business cannot quench your thirst. Not even a glass(in this case a paper cup) of water is onboard. I wonder if the COVID virus can survive in the longer legs.
Khuyết điểm: "More water, more comfortable seats"
Ưu: "Staff upgraded me both ways to an emergency exit row with more leg room."
Khuyết điểm: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Khuyết điểm: "Everyone was accomadating"
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Ưu: "Service is the best"
Khuyết điểm: "Mileage is the worst"
Ưu: "Korean Air service was good."
Khuyết điểm: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Ưu: "Crew was amazing. But the seat could have been more comfortable."
Khuyết điểm: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Khuyết điểm: "nothing"
Ưu: "Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush."
Ưu: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Ưu: "Great customer service"
Khuyết điểm: "It was hot and no airflow"
Ưu: "The cabin crew are the most professional and beautiful in the airline business."
Khuyết điểm: "The fact that the flight was delayed over 4 hours, added to the 7 hour layover that had, made the trip very long. I would of liked at least a voucher for a hotel to sleep, because lounge chairs are not very comfortable."
Khuyết điểm: "A little bit crowded"
Ưu: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Khuyết điểm: "Landings were a little rough..."
Ưu: "Good is in Vietnam finish"
Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Khuyết điểm: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Khuyết điểm: "Delayed flight departure and arrival"
Ưu: "I liked the seats and the comfort."
Khuyết điểm: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Ưu: "The service and especially the flight stewart, he has to be the best one EVER!!!"
Khuyết điểm: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."
Ưu: "Food, would of liked snacks or dessert."
Khuyết điểm: "Would of like more movie choices"
Ưu: "All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!"
Ưu: "Flight attendants"
Khuyết điểm: "Clean, great service, good food."
Ưu: "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
Khuyết điểm: "Great flight! Great service! Great food!"
Ưu: "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
Khuyết điểm: "The choice on entertainment is limited. It did not impact me much but will like to have more options."
Ưu: "Service was great"
Khuyết điểm: "Cleanliness - not as clean as outgoing flight"
Ưu: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Khuyết điểm: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ưu: "The service provided was of a high standard. See the comments mentioned above,"
Khuyết điểm: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ưu: "Staff very helpful in every way."
Khuyết điểm: "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."
Ưu: "Flight attendants are awesome."
Khuyết điểm: "The guy next to me was very drunk. He scared me a little bit."
Ưu: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ưu: "crew, entertainment, overall a great flight(s)"
Khuyết điểm: "air so dry in cabin"
Ưu: "I liked that i had two seats to myself"
Khuyết điểm: "No VR goggles"
Ưu: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Khuyết điểm: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ưu: "Great value plus layover hotel bonus"
Khuyết điểm: "It was all good"
Ưu: "Great services"
Khuyết điểm: "The flight is too full"
Khuyết điểm: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ưu: "They have the best food;always offering drinks;have pleasant attendants"
Khuyết điểm: "Towards end of flight the headphones were failing...unclear sounds & volume fading.They can also improve on the audio selection"
Khuyết điểm: "they don't know what is customer service just they know what is RUDE mean.."
Ưu: "I liked everything, their friendly and professional service a board!"
Khuyết điểm: "Again, my special meal request wasn't found and I ended up eating nothing"
Ưu: "Since this was a connecting flight it was decent turbulence was more felt."
Khuyết điểm: "None"
Ưu: "The crew went above and beyond."
Flight was delayed multiple times
A+ on the entertainment offerings! And crew & support staffers were all welcoming and helpful.
Ưu: "Professional crew, no fanfare, standard was excellence."
Khuyết điểm: "Faster flight time in air..."
Khuyết điểm: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."
Ưu: "Great service"
Khuyết điểm: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Ưu: "Good experience"
Khuyết điểm: "Better snacks"
Khuyết điểm: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Ưu: "Not much"
Khuyết điểm: "Being on time. Trapped in plane for 2 hours"
Ưu: "Crew was great"
Khuyết điểm: "All was great"
Ưu: "Surprisingly comfortable for such a short flight. The approach is impressive. Friendly attendants and captain kept everyone updated when there was a slight delay. Was overall a really nice flight"
Ưu: "For a puddle jumper jet it was amazingly comfortable. Even had enough room to put both feet and a carry on bag under the seat. And the seats were more comfortable relative to the competition (eg. United and US Air)."
Khuyết điểm: "Seats can always be more roomy but that is a problem with all puddle jumper jets."
Khuyết điểm: "Not delay the flight for 3+ hours"
Ưu: "We eventually got to Atlanta."
Khuyết điểm: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Ưu: "Crew was amazing."
Khuyết điểm: "Delayed departure due to late crew arrival. Not a huge deal."
Ưu: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Ưu: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Ưu: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."
Ưu: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Khuyết điểm: "Nothing to report here"
Ưu: "Comfortable seat for a short trip."
Ưu: "Perfectly fine first class trip"
Khuyết điểm: "Breakfast meal was awful"
Ưu: "Take off on time, arrived early, pleasant flight attendant"
Khuyết điểm: "Had to sit on tarmac after arriving early"
Ưu: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Khuyết điểm: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Ưu: "The boarding was smooth and in time. I enjoyed the WiFi service and the extra room in the seats. Plane was gorgeous! Staff was courteous and professional."
Ưu: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Khuyết điểm: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Khuyết điểm: "It was very hot and did not cool down"
Ưu: "It's a fast flight and boarding was quick."
Khuyết điểm: "The terminal at LGA airlines is terrible."
Ưu: "Good price, good boarding and arriving, friendly and quick crew, LOTS of fluids. Restrooms cleaned frequently!! Great legroom."
Khuyết điểm: "Seat bottom cushion was to hard. Food should have an Asian option, the touch panel display of entertainment system worked very slow and poorly, was hard to navigate."
Khuyết điểm: "Customs never to hire more agents to work in the early mornings."
Ưu: "On time, and pleasant flight. Flight attendants were first class: very competent."
Khuyết điểm: "I slept all the way, so can’t say whether anything went wrong with the flight."
Khuyết điểm: "Not much to read"
Ưu: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Khuyết điểm: "Leg room is never enough. I'm 6'1"."
Ưu: "Not applied"
Khuyết điểm: "Not applied"
Ưu: "We got on the plane and it went to where it was supposed to go."
Ưu: "Over all everything specially we got in earlier than expected"
Ưu: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Ưu: "I got upgraded to comfort + which was great. quick flight, was even early"
Ưu: "Fligth were on time"
Khuyết điểm: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"
Ưu: "The boarding didn’t take long at all. The staff and crew were very pleasant and polite. Everything was done in a timely manner."
Khuyết điểm: "Well you get what you pay for so I’m not really complaining here. The economy seating was a bit cramped. I’m 6 foot and it was not comfortable for me. I can only imagine how it eould be for people taller and bigger than me. Flight was too short for meas. Snacks were good though."
Ưu: "Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff"
Khuyết điểm: "Seat spacing width is too narrow. Knee room was good as we had an exit row."
Ưu: "Couldn’t find a thing."
Khuyết điểm: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Ưu: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Ưu: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Khuyết điểm: "Plane kinda of old. Just cookies and coffee"
Ưu: "Smooth, easy, still long"
Khuyết điểm: "Still long"
Ưu: "Flights were on time..."
Khuyết điểm: "Worst seats ever. Uncomfortable. Didn't recline and were supposed to. Was told by the attendant "that's too bad. It's supposed to" when I mentioned it."
Khuyết điểm: "Seats are very small."
Ưu: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Ưu: "Great service and amenities for a low cost"
Khuyết điểm: "Nothing"
they can provide Airbus A380 from AUH to ORD as it is a very long flight
Overall experience except baggage collection in Chicago was good. In Chicago, baggages from many flights routed to single domestic carousel that had caused lots of mess and many had to wait for more than 90 minutes to collect the baggage as Etihad baggages were released in pockets due to priorities given to other domestic flights baggage
Ưu: "Great flight....enjoyed it thoroughly....."
Ưu: "Wonderful trip"
Khuyết điểm: "A little rough air, but all was good"
Khuyết điểm: "Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane"
Khuyết điểm: "Too many boarding delays"
Khuyết điểm: "Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago."
Ưu: "Main meal (Singapore noodles) was actually ok."
Khuyết điểm: "The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful."
Khuyết điểm: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
Khuyết điểm: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"
Ưu: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Khuyết điểm: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"
Khuyết điểm: "the food .there is only one choice of meal there is delay time from AUH to beirut"
Ưu: "SERVICE VERY GOOD"
Khuyết điểm: "FOOD NO GOOD AT ALL"
Ưu: "The entertainment is good but there could be a better selection."
Khuyết điểm: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."
Khuyết điểm: "My family was unable to get seats together."
Ưu: "I'd never flown Etihad before and had a 13 hour flight followed by a 5 hour flight with them so I went in with fingers crossed for a good experience. My flight from JFK to Abu Dhabi was on an A380 and it was a spectacular plane. The crew was amazing the entertainment selection was great, the bathrooms were clean - it was a great experience."
Khuyết điểm: "I have no complaints other than it would have been nice to be able to go online and have a look at my seating & have the option to change my seat. Fortunately I didn't need to change my seat but it would be nice to have the option to at least look."
Khuyết điểm: "Food"
Khuyết điểm: "Delay of 2 hours in taking g off. We were all about n the plane. Not enough explanation given for this"
Ưu: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Khuyết điểm: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"
Ưu: "Etithad was amazing gorgeous happy staff, plane was comfortable and food outstanding"
Ưu: "Again, excellent flight crew."
Khuyết điểm: "Nothing to dislike."
Ưu: "Goodbye excellent"
Khuyết điểm: "Thé cancelled m'y ticket. When I reach Séoul air port they have to call tout airseychelles.com and rebook ticket do I have to run With air hôtesse to the plane to catch it.lots of stress"
Khuyết điểm: "On the dreamliner flights they have tried to cram a ton of seats in so if your over 5'8 you'll be very cramped with your knees under the seats and a strange headrest jammed I to your shoulder. I fly about 20 or 30k miles a year in economy and this is easily the most uncomfortably designed seat I've been in. More over the staff was incredibly dismissive and rude to all I witnessed then keep a older woman waiting for 45 mins for water and then dismiss her when she asked a second time. The check in staff was no better."
Ưu: "The entertainment"
Khuyết điểm: "Horrible food and beverages The crew will never serve a Diet Coke with ice come what may. If asked a lot they will give you a tiny serving mostly without ice. They will never give you a meager can. Ublebeliavable."
Ưu: "Boarding at Abu Dhabi"
Khuyết điểm: "Arrival terminal was changed , baggage took two hour to come missed my second flight because of this."
Khuyết điểm: "From Washington to Abu Dhabi was terrible small sweats less room for leg's."
Ưu: "Clean well maintained aircraft. Enough leg room"
Khuyết điểm: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Ưu: "The Crew was responsive and attentive."
Khuyết điểm: "The On Boarding process, a bit too many checks on the weight of Carry ons (7Kg)and Laptop Bag (5Kg), which was a big inconvenience and I never experienced with any other airlines and believe me I have flown on virtually every airline. The food options were limited and the crew ran out of food choices (Veg) fast."
Khuyết điểm: "Short flight and hoarding"
Khuyết điểm: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Khuyết điểm: "Food is getting boring. Chicken fish or beef every time. Plane was old. Entertainment choice not good. Crew forgot to bring wine for the main course. It's about 50% of the standard of the A380."
Khuyết điểm: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"
Ưu: "Comfortable seats and neck pillows Good service"
Khuyết điểm: "Nothing to complain"
Khuyết điểm: "In the waiting area there was a smoking cabin nearby. It wasn't sealed properly and you could smell the smoke all around the gates. It causes me to cough. It would be nice if the room had 2 doors or else was located down a corridor away from the gates."
Ưu: "Wifi available throughout"
Khuyết điểm: "They have restrictions more than any other flight about the size of the hand luggage- My parents were allowed to bring one hand luggage without any problems, but they were not allowed to take it back because it was "Big!" it did not put on weight or get fat! its a hand luggage that stays the same size! They blame it on the TSA and say it has to fit in and asked us to pay 325 $ to take the same bag that they brought things in."
Ưu: "The food was delicious (there was lamb at multiple meals) and the flight attendants had everyone close the windows so as to help with the jet lag."
Khuyết điểm: "I had a lot of issues with Etihad this trip. First, they changed our return date no less than 3 different times, one of them by more than 2 days. Then, they wouldn't allow us to pick up our checked luggage for our layover in Abu Dhabi because it was under 24 hours long. Unfortunately, while we made our connecting flight the next day, our luggage did not. We ended up spending 3 days without luggage, and ultimately went to the airport ourselves in order to make our tour."
Ưu: "Mostly punctual. Efficient staff service. Appropriate amount of food and drink served."
Khuyết điểm: "On my journey to Abu Dhabi the flight departure was delayed by an hour. Otherwise it was efficient - and on my return journey. The seating is uncomfortable - lack of leg room. Tv monitors are a little dull so hard to see. Food isn't that nice."
Ưu: "Overall great experience."
Khuyết điểm: "Food was not so good."
Khuyết điểm: "Entertainment didn't work on my seat at all. Crew started becomes delayed in responding to the call button and didn't offer good options as substitute."
Ưu: "Liked the staff in the hotel and the official who accompanied me thru Abu Dhabi airport."
Khuyết điểm: "Had to stay few hours in nearby airport hotel which was not up to the standard I hoped. The connection to other airlines ( for my new boarding pass) was very confusing. I had to get out of LAX to go to AA terminal for my connecting flight to SFO. Then again I had to take an airline transport bus to go to my desired gate."
Khuyết điểm: "Total lack of ownership or accountability as we booked through Jet Airways, despite it being a partner airline. I highly recommend never boring any trip that involves both Jet and Etihad. They are not partners and suffer from lack of communication or processes to manage any issues, just pass the buck. Awful experience."
Ưu: "Chair was comfy"
Khuyết điểm: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Khuyết điểm: "Delayed departure, lost luggage"
Khuyết điểm: "Myself and my wife were assigned seats away from each other. Business class seating was not as good as in some other airlines that I have travelled. If husband and wife and family are travelling together on a long flight it should be possible to seat them close to each other"
Ưu: "Etihad airways is amazing! The business class is top notch, the flight attendants were wonderful and provided amazing service without even being asked. I would recommend this airline to everyone."
Khuyết điểm: "Seats"