Was a quick flight less than an hour. He gave me two packs of gold fish. Which is fine but of course compared to my other flights, well no comparison, but the flight was less than an hour.
Flying business cannot quench your thirst. Not even a glass(in this case a paper cup) of water is onboard. I wonder if the COVID virus can survive in the longer legs.
Khuyết điểm: "More water, more comfortable seats"
Ưu: "Staff upgraded me both ways to an emergency exit row with more leg room."
Khuyết điểm: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Khuyết điểm: "Everyone was accomadating"
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Ưu: "Service is the best"
Khuyết điểm: "Mileage is the worst"
Ưu: "Korean Air service was good."
Khuyết điểm: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Ưu: "Crew was amazing. But the seat could have been more comfortable."
Khuyết điểm: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Khuyết điểm: "nothing"
Ưu: "Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush."
Ưu: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Ưu: "Great customer service"
Khuyết điểm: "It was hot and no airflow"
Ưu: "The cabin crew are the most professional and beautiful in the airline business."
Khuyết điểm: "The fact that the flight was delayed over 4 hours, added to the 7 hour layover that had, made the trip very long. I would of liked at least a voucher for a hotel to sleep, because lounge chairs are not very comfortable."
Khuyết điểm: "A little bit crowded"
Ưu: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Khuyết điểm: "Landings were a little rough..."
Ưu: "Good is in Vietnam finish"
Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Khuyết điểm: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Khuyết điểm: "Delayed flight departure and arrival"
Ưu: "I liked the seats and the comfort."
Khuyết điểm: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Ưu: "The service and especially the flight stewart, he has to be the best one EVER!!!"
Khuyết điểm: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."
Ưu: "Food, would of liked snacks or dessert."
Khuyết điểm: "Would of like more movie choices"
Ưu: "All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!"
Ưu: "Flight attendants"
Khuyết điểm: "Clean, great service, good food."
Ưu: "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
Khuyết điểm: "Great flight! Great service! Great food!"
Ưu: "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
Khuyết điểm: "The choice on entertainment is limited. It did not impact me much but will like to have more options."
Ưu: "Service was great"
Khuyết điểm: "Cleanliness - not as clean as outgoing flight"
Ưu: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Khuyết điểm: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ưu: "The service provided was of a high standard. See the comments mentioned above,"
Khuyết điểm: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ưu: "Staff very helpful in every way."
Khuyết điểm: "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."
Ưu: "Flight attendants are awesome."
Khuyết điểm: "The guy next to me was very drunk. He scared me a little bit."
Ưu: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ưu: "crew, entertainment, overall a great flight(s)"
Khuyết điểm: "air so dry in cabin"
Ưu: "I liked that i had two seats to myself"
Khuyết điểm: "No VR goggles"
Ưu: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Khuyết điểm: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ưu: "Great value plus layover hotel bonus"
Khuyết điểm: "It was all good"
Ưu: "Great services"
Khuyết điểm: "The flight is too full"
Khuyết điểm: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ưu: "They have the best food;always offering drinks;have pleasant attendants"
Khuyết điểm: "Towards end of flight the headphones were failing...unclear sounds & volume fading.They can also improve on the audio selection"
Khuyết điểm: "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
Khuyết điểm: "they don't know what is customer service just they know what is RUDE mean.."
Ưu: "I liked everything, their friendly and professional service a board!"
Khuyết điểm: "Again, my special meal request wasn't found and I ended up eating nothing"
Ưu: "Since this was a connecting flight it was decent turbulence was more felt."
Khuyết điểm: "None"
Ưu: "The crew went above and beyond."
I lLike mostly everything.
Horrible experience at JKIA. Basic courtesy was lacking. Only the lady supervisor was pleasant and reasonable but it was too little too late for us.
Doha to Lax, airplane food was bland and pretty bad
Ưu: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Khuyết điểm: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."
Ưu: "smoothing take off and landing"
Khuyết điểm: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."
Khuyết điểm: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Ưu: "The crew was friendly and helpful."
Khuyết điểm: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Khuyết điểm: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"
Ưu: "No WiFi in most of the flight duration"
Ưu: "The crew was amazing. Made traveling with infant little less harder."
Khuyết điểm: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"
Ưu: "Was the crew amazing and nice"
Khuyết điểm: "Seat comfort"
Ưu: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Ưu: "exellent in everything"
Khuyết điểm: "It was too cold in the plane."
Ưu: "Plane was very empty so it allowed us to spread out."
Khuyết điểm: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Ưu: "First time flying on Qatar and must say that the crew was excellent. One of the best crews I have ever flown in the last 22 years of New York - India sector. Special mention for HAIFA my hostess for flight QR702 on April 12th. She was the best hostess I have ever had!"
Khuyết điểm: "The food wasn’t bad but since I flew Etihad in July 2017 from New York to Abu Dhabi to Mumbai and back my memories were fresh and Egihad’s food was definitely a notch higher."
Ưu: "The staff are great, the food is good."
Khuyết điểm: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"
Ưu: "The crew were nice and cautious"
Ưu: "Cabin crews were politie"
Khuyết điểm: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Ưu: "Excellent service. Excellent quality of food."
Ưu: "Good service, clean aircraft, friendly crew"
Khuyết điểm: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."
Ưu: "The Crew The food"
Khuyết điểm: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."
Ưu: "Every aspect of flight was wonderful, though I’m sure that fly"
Ưu: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Khuyết điểm: "NA"
Khuyết điểm: "this time food was not that good which when traveled before."
Ưu: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Ưu: "The Qatar Airways price."
Ưu: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Khuyết điểm: "I can't think of anything that was negitive"
Ưu: "Hospitality, boarding process"
Khuyết điểm: "Food was slightly undercooked (chicken). Should have better process to check for that"
Ưu: "Let's just say there was nothing I didn't like"
Khuyết điểm: "I have no comment"
Ưu: "Crew attention and care"
Khuyết điểm: "Food: at best a B+ Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Ưu: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Khuyết điểm: "Wait time at Doha for next flight."
Khuyết điểm: "Very uncomfortable seats- Space between seats is very tight"
Ưu: "Ground Crew was friendly and did adjust my seating."
Khuyết điểm: "Food quality was average. More choices needed."
Ưu: "Pleasant crew"
Khuyết điểm: "Crowded flight, late departure."
Ưu: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Best Arab airline so far.5 star but if I could give more i would"
Ưu: "Service from crew was excellent. Food was good. Also enjoyed city tour of Doha during long layover."
Khuyết điểm: "Crying screaming kids under 2 in our section of the plane...counted 15. There needs to be a dedicated baby section on the plane rather than subjecting every passenger to the crying and screaming of babies for long overseas flights, in our case, for 13 hours!"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "Great experience"
Ưu: "Excellent. I had the same issue on this flight and the steward was very accommodating, which I appreciated very much, as I had not eaten for quite a while."
It was good to be back on a business trip again and the crew made me feel comfortable and at home.
Khuyết điểm: "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."
Ưu: "Professional and friendly Crew & the movies"
Khuyết điểm: "Too cold, seats to narrow, food not so tasty."
Khuyết điểm: "The flight was three hours late."
Khuyết điểm: "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"
Ưu: "Crew was polite. Clean cabin."
Khuyết điểm: "Electronic entertainment system appears a bit old. Lacks USB sockets."
Khuyết điểm: "Nothing it was perfect .the flight was so excellent .no words to say"
Ưu: "On time, safe, standard service"
Khuyết điểm: "Seats unconfertabale"
Ưu: "Service is up to par. Seat is good. Enough legroom. Smooth flight"
Khuyết điểm: "The meal is awful. Not enough meal options. No menu handed out to the passengers. There are only two meals for 11 hours flight."
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Ưu: "Comfortable enough on board. Good service."
Khuyết điểm: "Late out and inbound. Dirty Airbus plane outside. Needs a good scrub!"
Ưu: "Disciplined, timeliness."
Ưu: "pilot’s operation of the plane is very good"
Khuyết điểm: "there’s not enough snacks/food"
Ưu: "Food was fine. Everything was run efficiently. I have no complaints."
Ưu: "I am a wheelchair user and Cathay Pacific took excellent care of me"
Khuyết điểm: "Turbulence."
Ưu: "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
Khuyết điểm: "More choices foe veg meals"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Khuyết điểm: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."
Ưu: "Cathay never let you down. Good service, great staff."
Khuyết điểm: "Food was ok. Toilets were not given any attention during the 14 hour flight. Overhead bins were full so i had to sit for 14 hours with my backpack at my feet"
Ưu: "Comfortable, good food, staff spoke English well"
Khuyết điểm: "Bad Turbulence for about 1/3 of the flight. Arrived 45 minutes early, sat on runway - not Cathay's fault. What WAS their fault, was the AWFUL, AWFUL MUSIC played over the PA during the wait. It was like Chinese water torture. After more than 15 hours on the plane, it was a repetitive loop that they probably thought would be soothing, but it made me want to scream."
Ưu: "very accommodating, I don,t know that hand carry bags changed to smaller size now, they helped me checked it in for free. I travel to the Phillippines every year ,I will fly w/ Cathay Pacific from now on. THANK YOU"
Ưu: "Great customer service."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "Very good service. Professional and friendly"
Khuyết điểm: "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."
Ưu: "Great service and food as always. I sat in business class and the seats and tv entertainment center are so old now. Time for an upgrade"
Ưu: "Most of the stuff was regular flights"
Khuyết điểm: "Even after explicitly asking them for Hindu vegetarian food they gave me chicken with the wrong label. I realized it after eating a bite. They should not have done this mistake."
Ưu: "Great service from flight attendants."
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "Flight was delayed Made connection just in time"
Khuyết điểm: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."
Ưu: "Able to sleep. Arrived safely."
Khuyết điểm: "I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem."
Ưu: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Khuyết điểm: "Nothing"
Khuyết điểm: "No audio/video entertainment."
Ưu: "Entertainment system"
Khuyết điểm: "The seats are not comfortable. My head kept rolling forward when sleeping because there was not enough recline. Couldn't sleep my entire 14 hour flight."
Ưu: "Very spacious and comfortable seats, great service, good food."
Khuyết điểm: "Need a little extra leg room"
Khuyết điểm: "The blankets and pillows were dirty and worn out. The plane was the same."
Ưu: "Shorter flight airplane much nicer"
Ưu: "many choices of movies, tv and music program. great service on board"
Khuyết điểm: "delay for one and a half hours"
Ưu: "Like the upgrade to economy premium."
Khuyết điểm: "The smell of the bathroom since the seat was near toilet"
Ưu: "Got upgraded to business - awesome"
Khuyết điểm: "Boarding was slightly confusing/chaotic"
Ưu: "Food was pretty good and the staff helped with providing tea periodically."
Khuyết điểm: "The chicken rice was a bit disappointing. On the way out from Bangkok to Fukuoka the food was better. I was left wandering around at the Hong Kong airport to find the gate. The transfer station at E2 was hard to find - more signs or better directions from personnel would have helped. This was in contrast to the exceptional treatment I received from CP when I was making my close connection in Hong Kong on the way from Bangkok to Fukuoka. The lady helped escort me through the airport to make sure I caught my flight and had been waiting there as I exited the plane -- that was fantastic but in sharp contrast to my experience on the return segments."
Ưu: "Overall concern about being on time!"
Khuyết điểm: "Service could be a bit more friendly and helpful."
Ưu: "Cathay's staff remain excellent and remain a standout feature."
Khuyết điểm: "The quality of the food has decreased dramatically in recent years. Quality meals and entertainment was a hallmark of Cathay previously, now is is below average. Seats are not as comfortable as the ones used 5+ years ago. Overall a big disappointment. Cathay is ot what it used to be. I probably will use another carrier on my next trip."
No entertainment although TV screens on during flight.
Great food, best in the business
The food and drinks were sub par.. the crew onboard was terrific, awesome bunch and so helpful.. check in could have been better as I did not get my boarding pass for connecting flight, this was a nuisance as I had to get to another desk at Istanbul Airport before transitioning to the International flights terminal. Insufficient ground staff at the Business class travel services desk. Ground staff at Istanbul airport are not very helpful and can be quite rude. But 10 thumbs up for the flight crew, thank goodness they made our flight so comfortable.
Ưu: "crew need to be more polite and kind"
Khuyết điểm: "just a more kind crew would be great"
Ưu: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Khuyết điểm: "Bigger seats for 10 hour flights"
Khuyết điểm: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"
Ưu: "Crew was very good and the food excellent."
Khuyết điểm: "Seat space is a little small."
Ưu: "The # of movies."
Khuyết điểm: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."
Ưu: "Not as my expected"
Khuyết điểm: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"
Khuyết điểm: "Delayed flight 1 hour"
Ưu: "Good Food. Polite treatment of Customers. Good Luggage allowance."
Ưu: "We get turkey on time waiting in the air port for 9:30 hour then we get the plane and waiting two more hours on the ground so the flight very tiering I will never take Turkish airlines again in the pass never happened I don’t know happened to the management ???"
Khuyết điểm: "My flight take 32 hours the price not worth it ,,, they said if you stay ten ours they give us a hotel room they did not they give us a sorry meal ,,, the food court very crowded and mangment"
Ưu: "On time, friendly, good food"
Ưu: "I was lucky enough to have a whole row to myself. Otherwise, it would be the regular cramped seating arrangement that is on all airlines."
Ưu: "One of the ticket agents, Diego McNuss, was especially kind and helpful when we checked in. He is a credit to the company. Also, so many special touches on the flight, like the warm wipe and the bag with the socks, etc. Also very kind flight attendants."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Surprisingly good food. Great in flight movie selection."
Ưu: "The landing takeoff was very smooth."
Khuyết điểm: "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."
Ưu: "Fast boarding and well maintained airplane"
Khuyết điểm: "Flight attendants could check on passengers more often. They seemed to just serve the standard drinks/meals and then disappear."
Khuyết điểm: "Turkish airlines used to be airline offering good food, now you only get sendwich"
Ưu: "I liked personal, food and comfortable"
Ưu: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Khuyết điểm: "Some flight attendants were impatient/looked unhappy."
Khuyết điểm: "Lost my luggage"
Ưu: "As usually, the crew, good, entertainment, and comfort were all marvelous."
Khuyết điểm: "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."
Ưu: "Staff are EXCELLENT"
Khuyết điểm: "Internet was spotty."
Ưu: "All of it best flying experience to date"
Ưu: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Ưu: "service was excellent!"
Khuyết điểm: "food wasn't enough or good"
Ưu: "Food, Friendly and attentive staff and air hostesses"
Khuyết điểm: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."
Khuyết điểm: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."
Ưu: "I was treated much like a first-class customer flying in coach. Food and beverage service as quite good. Turkish Airlines certainly beats any of the US airlines' on-board coach service by a long shot."
Khuyết điểm: "I didn't like having to check my laptop at the gate. I wished they would have told me advance, as I was planing a lot of work on plane, and could not."
Khuyết điểm: "It was an hour late arriving!"
Ưu: "Crew is always excellent, food is amazing. Overall is always good."
Khuyết điểm: "The airplane was old, seats were uncomfortable. Ataturk staff, Turkish Airline ground staff is so HORRIBLE, we are never traveling with Turkish Airline again."
Ưu: "The food quality is down. It used to be better in terms of quality and quantity"
Ưu: "I liked food and service"
Khuyết điểm: "Boarding"
Ưu: "Good service"
Khuyết điểm: "They need better movies and music"
Khuyết điểm: "Not enough leg room."
Ưu: "Everything was appreciated"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Khuyết điểm: "We stayed on plane for long time before it took off, and we arrived late, food was not good"
Khuyết điểm: "Flight was delayed by one hour"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Nice clean airplane. Lots of good food and amenities for the price"
Khuyết điểm: "Staff is a bit rude"
Ưu: "Crew was excellent: very attentive and polite. The food was actually good (and free), as were the beverages. The movie selection was much better than average, as well."
Khuyết điểm: "Many passengers were extremely high-maintenance, but that's not necessarily the airline's fault."
Khuyết điểm: "Everything"
Ưu: "very nice flight."
Khuyết điểm: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
Ưu: "The food and empty seats to move away from a screaming child. The crew were polite and helpful."
Khuyết điểm: "The flight was 45 minutes late and we were glad we did not have a connecting flight. We stood in the boarding line for a long time."
Ưu: "Boarding was tedious with like 6 checks of your passport but being safe is never a bad thing. No cost alcohol is always a plus and the food was good. Staff was super nice and accommodating."
Khuyết điểm: "I intentionally chose an empty row but people kept shuffling. so many folks were standing blocking aisles. I think staff could do a better job to prevent that."
Ưu: "Fast, efficient, confortable, nice flight attendants, good food."
Khuyết điểm: "The guy sitting next to me who was upset that I had to go to the bathroom."
Ưu: "Flight on time and pretty smooth. Plane was nice."
Khuyết điểm: "Same documents were checked several times. Kids screaming most of flight. I know that is not crews fault. Could not eat food due to food allergies. Very hungry and tired at end of flight. Legs swelled up very large. Good idea to remind passengers to move feet around every hour. But...overall the flight was nice. Good plane. Good movies. Would fly Your airline again. Will just bring my own food and move around more."
Liked: boarding process, food, and entertainment So-so: The crew did not pay a lot of attention to passengers (often did not look at them as they walked around) Disliked: seats, while in Comfort+ and bulk-head with a lot of legroom, seats are very, very narrow and short
Flight was delayed multiple times
A+ on the entertainment offerings! And crew & support staffers were all welcoming and helpful.
Ưu: "Professional crew, no fanfare, standard was excellence."
Khuyết điểm: "Faster flight time in air..."
Khuyết điểm: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."
Ưu: "Great service"
Khuyết điểm: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Ưu: "Good experience"
Khuyết điểm: "Better snacks"
Khuyết điểm: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Ưu: "Not much"
Khuyết điểm: "Being on time. Trapped in plane for 2 hours"
Ưu: "Crew was great"
Khuyết điểm: "All was great"
Ưu: "Surprisingly comfortable for such a short flight. The approach is impressive. Friendly attendants and captain kept everyone updated when there was a slight delay. Was overall a really nice flight"
Ưu: "For a puddle jumper jet it was amazingly comfortable. Even had enough room to put both feet and a carry on bag under the seat. And the seats were more comfortable relative to the competition (eg. United and US Air)."
Khuyết điểm: "Seats can always be more roomy but that is a problem with all puddle jumper jets."
Ưu: "We eventually got to Atlanta."
Khuyết điểm: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Ưu: "Crew was amazing."
Khuyết điểm: "Delayed departure due to late crew arrival. Not a huge deal."
Ưu: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Ưu: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Ưu: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."
Ưu: "Comfortable seat for a short trip."
Ưu: "Perfectly fine first class trip"
Khuyết điểm: "Breakfast meal was awful"
Ưu: "Take off on time, arrived early, pleasant flight attendant"
Khuyết điểm: "Had to sit on tarmac after arriving early"
Ưu: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Khuyết điểm: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Ưu: "The boarding was smooth and in time. I enjoyed the WiFi service and the extra room in the seats. Plane was gorgeous! Staff was courteous and professional."
Ưu: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Khuyết điểm: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Khuyết điểm: "It was very hot and did not cool down"
Ưu: "It's a fast flight and boarding was quick."
Khuyết điểm: "The terminal at LGA airlines is terrible."
Ưu: "Good price, good boarding and arriving, friendly and quick crew, LOTS of fluids. Restrooms cleaned frequently!! Great legroom."
Khuyết điểm: "Seat bottom cushion was to hard. Food should have an Asian option, the touch panel display of entertainment system worked very slow and poorly, was hard to navigate."
Khuyết điểm: "Customs never to hire more agents to work in the early mornings."
Ưu: "On time, and pleasant flight. Flight attendants were first class: very competent."
Khuyết điểm: "I slept all the way, so can’t say whether anything went wrong with the flight."
Khuyết điểm: "Not much to read"
Ưu: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Khuyết điểm: "Leg room is never enough. I'm 6'1"."
Ưu: "Not applied"
Khuyết điểm: "Not applied"
Ưu: "We got on the plane and it went to where it was supposed to go."
Ưu: "Over all everything specially we got in earlier than expected"
Ưu: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Ưu: "I got upgraded to comfort + which was great. quick flight, was even early"
Ưu: "Fligth were on time"
Khuyết điểm: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"
Ưu: "The boarding didn’t take long at all. The staff and crew were very pleasant and polite. Everything was done in a timely manner."
Khuyết điểm: "Well you get what you pay for so I’m not really complaining here. The economy seating was a bit cramped. I’m 6 foot and it was not comfortable for me. I can only imagine how it eould be for people taller and bigger than me. Flight was too short for meas. Snacks were good though."
Ưu: "Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff"
Khuyết điểm: "Seat spacing width is too narrow. Knee room was good as we had an exit row."
Ưu: "Couldn’t find a thing."
Khuyết điểm: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Ưu: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Ưu: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Khuyết điểm: "Plane kinda of old. Just cookies and coffee"
Ưu: "Smooth, easy, still long"
Khuyết điểm: "Still long"
Ưu: "Flights were on time..."
Khuyết điểm: "Worst seats ever. Uncomfortable. Didn't recline and were supposed to. Was told by the attendant "that's too bad. It's supposed to" when I mentioned it."
Khuyết điểm: "Seats are very small."
Ưu: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Ưu: "Great service and amenities for a low cost"
Khuyết điểm: "Nothing"