Was a quick flight less than an hour. He gave me two packs of gold fish. Which is fine but of course compared to my other flights, well no comparison, but the flight was less than an hour.
Flying business cannot quench your thirst. Not even a glass(in this case a paper cup) of water is onboard. I wonder if the COVID virus can survive in the longer legs.
Khuyết điểm: "More water, more comfortable seats"
Ưu: "Staff upgraded me both ways to an emergency exit row with more leg room."
Khuyết điểm: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Khuyết điểm: "Everyone was accomadating"
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Ưu: "Service is the best"
Khuyết điểm: "Mileage is the worst"
Ưu: "Korean Air service was good."
Khuyết điểm: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Ưu: "Crew was amazing. But the seat could have been more comfortable."
Khuyết điểm: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Khuyết điểm: "nothing"
Ưu: "Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush."
Ưu: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Ưu: "Great customer service"
Khuyết điểm: "It was hot and no airflow"
Ưu: "The cabin crew are the most professional and beautiful in the airline business."
Khuyết điểm: "The fact that the flight was delayed over 4 hours, added to the 7 hour layover that had, made the trip very long. I would of liked at least a voucher for a hotel to sleep, because lounge chairs are not very comfortable."
Khuyết điểm: "A little bit crowded"
Ưu: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Khuyết điểm: "Landings were a little rough..."
Ưu: "Good is in Vietnam finish"
Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Khuyết điểm: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Khuyết điểm: "Delayed flight departure and arrival"
Ưu: "I liked the seats and the comfort."
Khuyết điểm: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Ưu: "The service and especially the flight stewart, he has to be the best one EVER!!!"
Khuyết điểm: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."
Ưu: "Food, would of liked snacks or dessert."
Khuyết điểm: "Would of like more movie choices"
Ưu: "All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!"
Ưu: "Flight attendants"
Khuyết điểm: "Clean, great service, good food."
Ưu: "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
Khuyết điểm: "Great flight! Great service! Great food!"
Ưu: "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
Khuyết điểm: "The choice on entertainment is limited. It did not impact me much but will like to have more options."
Ưu: "Service was great"
Khuyết điểm: "Cleanliness - not as clean as outgoing flight"
Ưu: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Khuyết điểm: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ưu: "The service provided was of a high standard. See the comments mentioned above,"
Khuyết điểm: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ưu: "Staff very helpful in every way."
Khuyết điểm: "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."
Ưu: "Flight attendants are awesome."
Khuyết điểm: "The guy next to me was very drunk. He scared me a little bit."
Ưu: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ưu: "crew, entertainment, overall a great flight(s)"
Khuyết điểm: "air so dry in cabin"
Ưu: "I liked that i had two seats to myself"
Khuyết điểm: "No VR goggles"
Ưu: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Khuyết điểm: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ưu: "Great value plus layover hotel bonus"
Khuyết điểm: "It was all good"
Ưu: "Great services"
Khuyết điểm: "The flight is too full"
Khuyết điểm: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ưu: "They have the best food;always offering drinks;have pleasant attendants"
Khuyết điểm: "Towards end of flight the headphones were failing...unclear sounds & volume fading.They can also improve on the audio selection"
Khuyết điểm: "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
Khuyết điểm: "they don't know what is customer service just they know what is RUDE mean.."
Ưu: "I liked everything, their friendly and professional service a board!"
Khuyết điểm: "Again, my special meal request wasn't found and I ended up eating nothing"
Ưu: "Since this was a connecting flight it was decent turbulence was more felt."
Khuyết điểm: "None"
Ưu: "The crew went above and beyond."
very good flight, some snacks would have been nice, but it was good overall
Ưu: "The crew was great and the food was great as well!"
Khuyết điểm: "More snack bags"
Ưu: "The crew was very nice and helpful."
Khuyết điểm: "This is not related to the flight itself, but EVA could do a better job of communicating useful information on its website. Because of covid 19, Taiwan recently banned foreigners from entering Taiwan. I was concerned that this might affect my travel plans since I needed to change planes in Taipei. A clarification of this policy on EVA's website would have been VERY helpful, especially since their phone lines were completely overwhelmed."
Ưu: "Crew was very nice. What I like to say is the ramp and bus boarding in lax is awful also the site arranging the trip should give us right away the choice of seats .. For me that’s very important"
Khuyết điểm: "Choice of seats when purchasing the airline tickets"
Ưu: "Crew was great. Economy seat was like any economy seat on an airplane. The seats recline more than others I have flown on. The only thing that I liked was that the plane was not filled and I could stretch out a bit on some empty seats."
Khuyết điểm: "The food was horrible."
Khuyết điểm: "Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:("
Ưu: "The crew was exceptional! They were very friendly and helpful. The food was much better than I expected. The overall experience was great!"
Khuyết điểm: "Keep doing same things"
Ưu: "They are all very friendly"
Ưu: "Crew was excellent"
Khuyết điểm: "As with all airlines, seats were cramped and not enough leg room when traveling Economy"
Ưu: "Good but the service good but not excellent"
Khuyết điểm: "Airline on strike so no flight."
Ưu: "Really happy as had a exit seat so lots of leg room"
Ưu: "Comfortable and excellent hospitality."
Khuyết điểm: "None."
Khuyết điểm: "Everything was great"
Ưu: "Crews were very nice"
Khuyết điểm: "Seat could have been a bit more comfortable and a little more leg room"
Ưu: "attentive staff"
Khuyết điểm: "they destroyed my suitcase"
Khuyết điểm: "The stewardess were not friendly and accomodating!"
Ưu: "Special meal options. Services from Cabin attendants were also nice."
Ưu: "EVA crew was wonderful and hardworking"
Khuyết điểm: "Did not like our seats and weight limits for carry on"
Ưu: "This was a first overseas flight in a long time. This airline earned their 5 star status. Great service, attendants where very helpful and available. Seating was tight but functional. Restrooms were very clean and the for service was always on time, fast and efficient. The food was airline good, but I'd say slightlyabove average and plenty of drink options."
Khuyết điểm: "The wifi offered was not good at all and I was charged for it and never connected once. Advice- Save your money on this one."
Khuyết điểm: "Comfort, I Need to get to where I can fly first class"
Khuyết điểm: "Booked/ paid/ and got refused to fly by Evaair as they and Justfly didn’t process the ticket properly even after received money for a month. And they left all the stress to customer had to book another flight at the airport."
Ưu: "Great friendly and efficient service! Very lovely hostesses"
Ưu: "Service was great and plates of food were delicious."
Khuyết điểm: "I didn’t like the last meal that they served. It’s fish fillet with tomato sauce and no other option."
Ưu: "the crew tried very hard to be pleasant and nice. they did well on that. same as above"
Khuyết điểm: "the seats are too crowded. i couldn't eat the entrees-mystery food. i would have liked a bigger selection of movies. same as above"
Ưu: "Crew r very helpful and accomodating"
Ưu: "Everything about my flights.."
Khuyết điểm: "None.. they were very acoomodating of my request esp my seats"
Ưu: "The service was very good, the food was better than at most airlines. There even seemed to be a little bit more legroom. The bathrooms were kept clean."
Ưu: "EVA was a great flight. Stewardess were kind and gentle. I would highly recommend this airline."
Ưu: "Excellent premium economy experience. Very good food and service."
Khuyết điểm: "Can’t think of anything..."
Ưu: "Very hardworking and friendly cabin crew and very efficient service onboard. Lots of little finishing touches like free toothbrush/paste, eyecovers, earplugs in washrooms. Larger and better quality LCD screens in their B777-300ER plane."
Khuyết điểm: "Economy seat space is tight but not different from other major airlines unless you pay extra for more leg space."
Ưu: "Good entertainment. all crew were very nice."
Khuyết điểm: "Bread was not warm and salad were not good. The chicken meat in salad was tough. The seat was not comfortable And tight space"
Ưu: "New equipment and incredibly good crew. Seats were actually roomy and comfortable."
Ưu: "The flight left and arrive on time. The crew pleasant, the food great and the choice of what to drink was a nice selection. Liked the tracking map of the flight. Would fly with them again if I was going to their locations. Four of us booked at the same time and at least their paired us next to each other."
Khuyết điểm: "Going from one gate to another and having to re-enter, take shoes off etc and there was a long line. Bring your own headphones, they were like $20 a piece."
Ưu: "Many food options and tv entertainment"
Khuyết điểm: "would have liked more western food options"
Ưu: "The movie options were good."
Khuyết điểm: "The annocments were hard to hear and understand"
Khuyết điểm: "The 6 hours layover."
Ưu: "Good entertainment options"
Khuyết điểm: "The man next to me took up a lot of room with his arms."
Ưu: "The flight and ground crew were all very nice. They are very professional AND nice. The amenities in the plane even in economy is great! Thanks for the toothbrush you provided!!! The food was great as well. My vegetarian kids loved the food! And I love the Sanrio theme!!! Brings back my childhood!"
Khuyết điểm: "----"
Ưu: "good flight crew fully reclining seats lots of movie choices free wine"
Khuyết điểm: "arm rests didn't fold up"
Ưu: "blankets and pillows provided three meals nice customer service staff members spacious"
Ưu: "Everything except flight attendants walking too fast in the cabin"
Khuyết điểm: "Flight attendants were walking too fast in the cabin. Sometimes right in front of my face while I was walking to the lavatory without warning. They just sneak and cut you off without saying excuse me, sorry, or simple letting me know they're passing through. I don't mind but I was afraid that I would crash into them and injure either of us."
Ưu: "I missed the flight , the Manilla crew worked wonders the service was/is excellent.. will never go on another airline!! Told every one how great,, your staff is can not believe service like this exists !!"
Khuyết điểm: "15 hours in a cold cattle cabin , the seats hurt after sitting sitting sitting for 15 hours my knees are killing me.... killing me. the plane is huge , smooth, stewardess are great, the 15 hours are torture -the master torturers love the long long flight times -15 hours to NYC from Taipei -- I am guessing a 747 uses a lot more fuel,, but has a recreation deck usually ,, we can walk around ,,, would gladly pay --MORE!! Some engine manufacrturer will get efficiency from those 4 engines, let the plane (747) run on 2 engines once airborne . just hoping as it is --the seats are c lose together , 15 hours in hell is not good 4 the body.. pls get or find a way- love your staff -- EVA is a great great airline!!"
Ưu: "16 hour flight to Taipei in Business Class. Seats, service, cabin, amenity kit and bathroom were all better than Cathay and other similar airlines. Plane itself was great. Love the 777-300."
Khuyết điểm: "Nothing. Was great."
Ưu: "Flight attendents were very good."
Khuyết điểm: "The stupid Manager @ LAX wanted me to buy a additional ticket back to LAX when I was returning home to Cebu. Or she would not let me fly !!! The Immigration Agt.in Cebu, said that was crazy. I even showed her my PAL flt.to LAX in Dec.I was allowed in no problem.."
Khuyết điểm: "We ordered the vegetarian meal. And the quality of the meal was terrible. There was a hair in my food as well. I fell sick during the 2nd leg of the flight after eating this food."
Liked: boarding process, food, and entertainment So-so: The crew did not pay a lot of attention to passengers (often did not look at them as they walked around) Disliked: seats, while in Comfort+ and bulk-head with a lot of legroom, seats are very, very narrow and short
Flight was delayed multiple times
A+ on the entertainment offerings! And crew & support staffers were all welcoming and helpful.
Ưu: "Professional crew, no fanfare, standard was excellence."
Khuyết điểm: "Faster flight time in air..."
Khuyết điểm: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."
Ưu: "Great service"
Khuyết điểm: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Ưu: "Good experience"
Khuyết điểm: "Better snacks"
Khuyết điểm: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Ưu: "Not much"
Khuyết điểm: "Being on time. Trapped in plane for 2 hours"
Ưu: "Crew was great"
Khuyết điểm: "All was great"
Ưu: "Surprisingly comfortable for such a short flight. The approach is impressive. Friendly attendants and captain kept everyone updated when there was a slight delay. Was overall a really nice flight"
Ưu: "For a puddle jumper jet it was amazingly comfortable. Even had enough room to put both feet and a carry on bag under the seat. And the seats were more comfortable relative to the competition (eg. United and US Air)."
Khuyết điểm: "Seats can always be more roomy but that is a problem with all puddle jumper jets."
Ưu: "We eventually got to Atlanta."
Khuyết điểm: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Ưu: "Crew was amazing."
Khuyết điểm: "Delayed departure due to late crew arrival. Not a huge deal."
Ưu: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Ưu: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Ưu: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."
Ưu: "Comfortable seat for a short trip."
Ưu: "Perfectly fine first class trip"
Khuyết điểm: "Breakfast meal was awful"
Ưu: "Take off on time, arrived early, pleasant flight attendant"
Khuyết điểm: "Had to sit on tarmac after arriving early"
Ưu: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Khuyết điểm: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Ưu: "The boarding was smooth and in time. I enjoyed the WiFi service and the extra room in the seats. Plane was gorgeous! Staff was courteous and professional."
Ưu: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Khuyết điểm: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Khuyết điểm: "It was very hot and did not cool down"
Ưu: "It's a fast flight and boarding was quick."
Khuyết điểm: "The terminal at LGA airlines is terrible."
Ưu: "Good price, good boarding and arriving, friendly and quick crew, LOTS of fluids. Restrooms cleaned frequently!! Great legroom."
Khuyết điểm: "Seat bottom cushion was to hard. Food should have an Asian option, the touch panel display of entertainment system worked very slow and poorly, was hard to navigate."
Khuyết điểm: "Customs never to hire more agents to work in the early mornings."
Ưu: "On time, and pleasant flight. Flight attendants were first class: very competent."
Khuyết điểm: "I slept all the way, so can’t say whether anything went wrong with the flight."
Khuyết điểm: "Not much to read"
Ưu: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Khuyết điểm: "Leg room is never enough. I'm 6'1"."
Ưu: "Not applied"
Khuyết điểm: "Not applied"
Ưu: "We got on the plane and it went to where it was supposed to go."
Ưu: "Over all everything specially we got in earlier than expected"
Ưu: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Ưu: "I got upgraded to comfort + which was great. quick flight, was even early"
Ưu: "Fligth were on time"
Khuyết điểm: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"
Ưu: "The boarding didn’t take long at all. The staff and crew were very pleasant and polite. Everything was done in a timely manner."
Khuyết điểm: "Well you get what you pay for so I’m not really complaining here. The economy seating was a bit cramped. I’m 6 foot and it was not comfortable for me. I can only imagine how it eould be for people taller and bigger than me. Flight was too short for meas. Snacks were good though."
Ưu: "Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff"
Khuyết điểm: "Seat spacing width is too narrow. Knee room was good as we had an exit row."
Ưu: "Couldn’t find a thing."
Khuyết điểm: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Ưu: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Ưu: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Khuyết điểm: "Plane kinda of old. Just cookies and coffee"
Ưu: "Smooth, easy, still long"
Khuyết điểm: "Still long"
Ưu: "Flights were on time..."
Khuyết điểm: "Worst seats ever. Uncomfortable. Didn't recline and were supposed to. Was told by the attendant "that's too bad. It's supposed to" when I mentioned it."
Khuyết điểm: "Seats are very small."
Ưu: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Ưu: "Great service and amenities for a low cost"
Khuyết điểm: "Nothing"