vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Sáu||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 7%.|
Mùa cao điểm
|Tháng Một||Thời gian bay phổ biến nhất với mức giá tăng trung bình 20%.|
Giá trung bình của chuyến bay khứ hồi
|27.617.728₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Southeast Asia đến Columbus.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Columbus từ Southeast Asia có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Columbus với một hãng bay và chiều về bay đến Southeast Asia với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Columbus từ Southeast Asia tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "very comfortable seats. on time arrival."
Khuyết điểm: "the food is not very good."
Khuyết điểm: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Ưu: "Too hot onboard"
Ưu: "Lovely crew."
Khuyết điểm: "Nothing"
Ưu: "Crew was amazing. But the seat could have been more comfortable."
Khuyết điểm: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Ưu: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Khuyết điểm: "Nothing except flying first class."
Ưu: "The 2nd flight plane was alright"
Khuyết điểm: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
Ưu: "I liked sleeping"
Khuyết điểm: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Ưu: "Yes, we were unexpected and surprised being upgrade to premier class"
Khuyết điểm: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
Ưu: "Services from the crew and the seat are what expected being in eco-normic class."
Khuyết điểm: "can upgrade or afford to go by at least business class"
Ưu: "The pre-booking of meals to meet dietary restrictions."
Khuyết điểm: "Another protein to go with the fruit tray option"
Khuyết điểm: "More offers of water and drinks."
Ưu: "The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable."
Ưu: "Great service and a very friendly crew."
Khuyết điểm: "The food was ok, average and nothing special."
Khuyết điểm: "Great value ,excellent and friendly service."
Khuyết điểm: "No, all good"
Ưu: "Great leg room even for tall person. Food is good and there's enough choices."
Ưu: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Khuyết điểm: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Ưu: "Food, professional staff and crew"
Ưu: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Khuyết điểm: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
Ưu: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Khuyết điểm: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Ưu: "Same as above."
Khuyết điểm: "would not accept my confirm check in on line"
Ưu: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
Ưu: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Khuyết điểm: "We boarded late but the communication was good."
Khuyết điểm: "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
Ưu: "Great legroom. Food better than last Korean Air flight a few years ago."
Khuyết điểm: "Changed to smaller aircraft, last row in the aeroplane."
Ưu: "Comfortable flight with a nice crew. An overall good experience."
Khuyết điểm: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Ưu: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
Khuyết điểm: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
Khuyết điểm: "No any fruit available snack Lay over is too long!"
Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"
Ưu: "Excellent service and delicious food and clean."
Khuyết điểm: "No wifi on board. Not many movies."
Ưu: "My husband, my baby(14 months) and I took the flight from Hanoi to New York which was transferred in Korea. The flight from Hanoi to Korea got delayed so we have to fly with Asian Anna instead. The checking took so long and confusing. We barely made the flight from Hanoi to Korea and ran from different terminals to catch the flight from Korea to New York. We paid extra to select seat to sit to gether but then we found out it was just a joke to get money from Justfly since Korean Air said they only arranged seat at check in which we couldn’t check in as early as we wished due to the delay. And from Korea to New York, they lost our 4 luggages. How horrible could that be ? We are thinking about suing justly."
Ưu: "Very professional crew good service"
Khuyết điểm: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Khuyết điểm: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
Ưu: "Best service, clean airplane, flexibility check-in procedure,"
Khuyết điểm: "Food was not good except bibimbap. I ordered instant noodles instead."
Khuyết điểm: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
Khuyết điểm: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Khuyết điểm: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ưu: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Ưu: "Big screen. Full soda cans. Not too cold. Space for legs"
Khuyết điểm: "Seat was not comfortable."
Ưu: "Friendly staff"
Ưu: "The food choices, included Korean dishes. The disposal slippers are great when taking shoes off. The air hostesses were friendly and helpful. Good leg room"
Khuyết điểm: "There was no priority boarding for family with young children, and the boarding sequence was not accordingly to rows, so the boarding process was a bit disorganized. Not enough snacks. Soda was poured out in cups rather than giving the passengers the whole can of soda. Movie selections were not that great, many good current movies were not available. Was disappointed that it was the same set of movie choices as the previous flight. The toilets really needed attention, it was quite dirty and it smelled. Seat does not have enough lower back support, was literally having to sit on my pillow and blanket due to lower back pain. The temperature was not cool enough and it felt warm."
Ưu: "I like the Korean Bibimpap on the plane, taste was good."
Khuyết điểm: "Old style business seating, quite uncomfortable, not a full recline, very uncomfortable when fully reclined compared to other business planes, TV was small, not good quality, selection of movies was only ok, not great, service was ok, not great, they cater more to Korean customers then other guests, if you are on the upper deck de-planning is difficult and awkward as you have to go through the economy section and staff doesn't keep them seated, so no extra bonus for business in de-planing. washroom items not replaced (toothbrush / mouthwash), overall very average"
Ưu: "Crew service is good!"
Khuyết điểm: "The seat is really cramp and tight!!"
Ưu: "Crew service is excellent!"
Khuyết điểm: "The seat is really cramp and tight!"
Ưu: "crewe were excellent"
Khuyết điểm: "nothing !"
Ưu: "Always excellent Japanese service."
Khuyết điểm: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Ưu: "Crew is responsive to requests, and very polite."
Khuyết điểm: "Cabin temperature was 81F during the night, making it too hot to sleep."
Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ưu: "the food was god. the crew was very accommodating"
Ưu: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Ưu: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
Ưu: "The crew was very friendly and attentive. They look after the customers."
Khuyết điểm: "I can't think of anything that could have been better."
Ưu: "Friendly staff and decent size."
Khuyết điểm: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
Ưu: "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
Khuyết điểm: "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
Khuyết điểm: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
Khuyết điểm: "Good"
Ưu: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Ưu: "Overall the flight met expectations for service, comfort and food."
Khuyết điểm: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Ưu: "The whole process from boarding to exit was perfect. The seats, the food the service was great"
Khuyết điểm: "The movie selection is somewhat weak"
Ưu: "ANA is always efficient and polite."
Khuyết điểm: "Just drinks no snacks on this flight"
Khuyết điểm: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Ưu: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
Ưu: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Khuyết điểm: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
Ưu: "Friendly crew, great movie choices."
Khuyết điểm: "Not a lot of left space, very full flight."
Ưu: "Everything was as I paid for. All the planes left on time. No issues."
Khuyết điểm: "What can you expect in economy?"
Ưu: "Excellent legroom. Very polite staff."
Khuyết điểm: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
Khuyết điểm: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."
Ưu: "Very efficient"
Khuyết điểm: "Food was not good"
Khuyết điểm: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Khuyết điểm: "The seats are kind of flat."
Ưu: "Excellent service."
Ưu: "All the service was good."
Khuyết điểm: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Ưu: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Khuyết điểm: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."
Ưu: "Food and Sitting Space"
Khuyết điểm: "Nothing"
Khuyết điểm: "Sitting space"
Khuyết điểm: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"
Khuyết điểm: "Food was not good, seats not comfy"
Ưu: "The crew was nice."
Khuyết điểm: "Dinner"
Ưu: "Shortest duration"
Khuyết điểm: "Seats in economy were narrower than Eva Airlines"
Ưu: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Khuyết điểm: "Food choices very limited, and quality is sub-par."
Ưu: "Overall excellent"
Ưu: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Khuyết điểm: "Can't think of one thing."
Ưu: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"
Ưu: "the place. new. lots of space for the legs. air inside the plane was better than others."
Khuyết điểm: "kosher food is a no go. you need to improve this. also to hold fruits for vegi clients."
Khuyết điểm: "Food needs improvement"
Ưu: "Very Comfortable Equipment"
Khuyết điểm: "Vegetarian food options"
Ưu: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Khuyết điểm: "The premium economy seat was about average. Comfort okay but not the best for sleep."
Khuyết điểm: "Keeping flights and terminals accurate and on time. Not loosing thousands of dollars of my belongings they lost my luggage"
Ưu: "comfortable seats. Crew was friendly. Food was good."
Khuyết điểm: "cannot think of any. I am Qatar airways fan"
Ưu: "Crew professional. Clean. Safety and security and health prioritized."
Khuyết điểm: "food could have been better."
Ưu: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Khuyết điểm: "Some alcoholic drinks"
Ưu: "Everything great!"
Khuyết điểm: "~"
Khuyết điểm: "Nothing"
Khuyết điểm: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Khuyết điểm: "coffee is to strong and to many spicy foods"
Ưu: "Easy and efficient boarding process, great Tv episodes selection"
Khuyết điểm: "Staff was slow to remove plates after eating"
Khuyết điểm: "Qatar Airways... Never to expect more"
Khuyết điểm: "Have air fresheners in toilets. Make it smell better."
Khuyết điểm: "They are the best and air Canada should learn from them"
Ưu: "Very courteous, friendly, professional flight crew and gate crew."
Khuyết điểm: "Nothing to mention...very pleased"
Ưu: "The seat was comfortable, and food was very nice."
Khuyết điểm: "Nothing I could think of"
Ưu: "aircraft so silent"
Khuyết điểm: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Khuyết điểm: "Headphones- only one channel."
Ưu: "Quality aircrafts and entertainment."
Khuyết điểm: "Service and helpfulness of attendants."
Ưu: "The service as usual on Qatar is excellent"
Khuyết điểm: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Ưu: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Ưu: "seats were awesome, so as the food and the occasional snacks were delightful"
Khuyết điểm: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."
Ưu: "Plenty legroom with Qatar. Food good."
Khuyết điểm: "Everything good as usual"
Khuyết điểm: "Slow boarding while passengers stand in the queue, late take off"
Khuyết điểm: "No"
Ưu: "Everything was good"
Khuyết điểm: "Veg Food"
Ưu: "Seats are great!"
Khuyết điểm: "The food options were not that good this time."
Ưu: "As efficient as ever"
Ưu: "Good Service.Efficient"
Khuyết điểm: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Ưu: "Awesome leg room in economy. Helpful staff."
Khuyết điểm: "Main courses weren’t all the great."
Khuyết điểm: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Khuyết điểm: "Nothing"
Ưu: "The entertainment was reasonable, I enjoyed the festive choices."
Khuyết điểm: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Ưu: "The entertainment was reasonable, I enjoyed the festive choices."
Khuyết điểm: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "New plane and Q suite was excellent"
Khuyết điểm: "The AVML selection could be better"
Ưu: "Too tired after almost 24 hours traveling. No complaints."
Ưu: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Khuyết điểm: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Ưu: "Attention to detail. Very professional."
Ưu: "Good entertainment."
Khuyết điểm: "Very cramped seating."
Ưu: "Crew were very helpful and courteous"
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "Best business class I have ever been on. Better than most First class."
Ưu: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."
Ưu: "crew was excellent, very attentive"
Khuyết điểm: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"
Ưu: "Friendly and genuine staff. Clean plane. Staff were well organised."
Khuyết điểm: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Ưu: "Older plane Older entertainment system"
Khuyết điểm: "Older plane Older entertainment system"
Ưu: "All good thank you + food and crew and entertainment"
Khuyết điểm: "All good thanks"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "Just that the food is quite small but the variety is OK."
Ưu: "comfortable seats good service"
Khuyết điểm: "nothing"
Khuyết điểm: "If they can’t serve beverages. Can we be allowed o e water bottle through security?"
Khuyết điểm: "The crew was rude, we left over an hour late due to human error, there was no food for sale and the internet was down"
Khuyết điểm: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."
Khuyết điểm: "Cabin was very warm and seat is very uncomfortable. The person in front had chair reclined and putting the screen very close to face. Hardly any room to move with person's chair reclined as well."
Khuyết điểm: "i was on a commuter jet for 2 1/2 hours which was cramped and uncomfortable. no wifi or any entertainment. we sat on the tarmac when we landed for approximately 10 minutes even though we were not early."
Ưu: "Flight was mostly empty and it’s a short trip."
Ưu: "That the flight attendant was really helpful"
Khuyết điểm: "If the flight would have been on time"
Ưu: "The pasta meal was quite good"
Khuyết điểm: "Some more space. Individual entertainment. Air quality"
Khuyết điểm: "Super hot inside the cabin and little we could do to lower the temp"
Khuyết điểm: "My bag is misplaced and no one has an answer"
Khuyết điểm: "Gin availability"
Khuyết điểm: "On Time. Delayed advice 3 times."
Ưu: "The 2 flight attendants who continued to work this flight were amazing. The gate agent in Phoenix was also great."
Khuyết điểm: "7 hour delay initially because of a mechanical problem, but massively exacerbated by an inability to find crew. Disappointing...."
Khuyết điểm: "My seat was disgusting when I went to sit in it. Then I discovered the seat was broken. 24A"
Ưu: "Wide choice of films on the flight, boarding was hassle free."
Khuyết điểm: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."
Khuyết điểm: "Seats and screens, usb charging points"
Ưu: "flight took off exactly on time & arrived on time"
Ưu: "The crew were great, entertainment was good."
Khuyết điểm: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."
Ưu: "Arrived on time"
Khuyết điểm: "Plane was too warm during flight. Aisle is narrow, seats are semi-hard. Lav needed attention (ran out of towels)."
Ưu: "Crew was attentive and professional."
Khuyết điểm: "The lady behind me was a bit of a crank / wouldn’t allow me to recline the seat / kept pushing it up. REALLY , that 3 inches was affecting you . SMH"
Ưu: "Early arrival!"
Ưu: "Checking in with my Mum who needs assistance was excellent."
Khuyết điểm: "Lack of Entertainment."
Khuyết điểm: "Food was payable so should not even be a criteria here We had to collect our luggage coming from portugal to check them in Again in Miami. Really a burden. After 20 hours flying this was really annoying. Again Iberia saving money at the cost of clients"
Khuyết điểm: "No food on the International flight from Kingston to Miami."
Ưu: "Very nice new plane."
Ưu: "Quick flight"
Khuyết điểm: "Getting through security at O'Hare was horrible. My plane seat was too upright and felt like it was not bolted to the floor properly."
Ưu: "Quick flight, great crew, orderly boarding. Updates to gate were clearly communicated"
Khuyết điểm: "Very annoyed at "Basic Economy" being a thing. Annoying way to get more $ for the same seat. Avoiding any airline with this status."
Khuyết điểm: "British Airways/American Airlines lost/delayed luggage again! Then send an email in the middle of night with a link to schedule home delivery of the luggage that was valid for 4 hours only. It is clearly an attempt to cheat out of their responsibility of home delivery of the luggage that was delayed the second time. Poor, poor service by American Airlines."
Ưu: "The legroom."
Khuyết điểm: "There was nothing not to like."
Khuyết điểm: "The crew was very disappointing!!!!!!"
Ưu: "Good legroom on economy"
Ưu: "Arrived ahead of the scheduled time"
Khuyết điểm: "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."
Khuyết điểm: "No overhead space"
Ưu: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Ưu: "Great crew again, basic aircraft but comfortable economy seats."
Ưu: "Flight attendant was beyond excellent, Yaniel, who smiled and greeted me helping me to my singular seat on the right side of the plane. He was very professional and kind, with a very well appearance and a fantastic attitude. He was quick with delivering my snack and coffee. Very pleased!!!! First flight attendant to ever make the trip as exceptional as possible. Thank you Yaniel very much."
Khuyết điểm: "Unbelievable wait times at LGA. Late arrival of plane, extremely late departure at over an hour passed original departure time. Waste of money choosing that ticket and time frame when it was clearly not a concern of American Airlines that I was missing my rides, late getting to CMH etc."
Khuyết điểm: "Waited an extra 30 minutes for luggage to be loaded. Every American ( British airways partner) flight we took was delayed."
Ưu: "The crew was friendly."
Khuyết điểm: "Far and away the most uncomfortable and worst value-for-money international flight I've experienced. This plane is so old it should be put in a museum. The warm food was terrible and the non-hot food was completely frozen so even if I wanted to eat it, this wouldn't be possible. Individual seat in-flight entertainment screens have been the norm for many years, yet this plane had the community-style in-flight entertainment. Half of the time, the screens weren't working, which just made matters worse. The total lack of legroom and chair ergonomics made getting comfortable nearly impossible. I was literally in pain sitting in these seats. I live in Prague and visit family in the US often. This was my first experience with American Airlines' newer direct flight option from Prague to Philadelphia; based on the extreme discomfort of the inflight features and to top it off it was the highest price I've paid for a flight back home...(total lack of value for the money! )I would go out of my way to make sure I never take this route again."
Ưu: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Khuyết điểm: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
Ưu: "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."
Khuyết điểm: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."
Khuyết điểm: "I guess I was lucky to get a seat at all, since this last leg of my itinerary was deleted from my ticket when I got to the airport. So my bag couldn't be checked through, and they wanted to charge me for it even though it was a connection to the international flight I had just taken. A truly dreadful experience."
Khuyết điểm: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Ưu: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Khuyết điểm: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Ưu: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Khuyết điểm: "Seats are cramped"
Khuyết điểm: "Food and drinks could be better"
Ưu: "40 minute flight, on time, no complaints."
Ưu: "Only check in and boarding was smooth."
Ưu: "Seat was comfortable as I had the exit row"
Khuyết điểm: "Flight was late by an hour taking off from DXB."
Khuyết điểm: "Food could be improved by improving preperation"
Ưu: "The crew was kind"
Khuyết điểm: "Seat space is too cramped"
Khuyết điểm: "Crew could be friendlier."
Ưu: "Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great."
Khuyết điểm: "Better food, otherwise good"
Khuyết điểm: "One of my checked baggage was lost."
Ưu: "I don’t usually complain, but this was probably my least comfortable flight. Not much that I liked about the flight."
Khuyết điểm: "Compensation or at least an apology for tv screen and air conditioning not working. The flight was hot and boring."
Ưu: "Crew were exceptionally good, friendly and helpful. Great entertainment system."
Khuyết điểm: "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."
Ưu: "Staff were friendly and helpful."
Khuyết điểm: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."
Khuyết điểm: "Flight was more than 2 hours late - same as the flight from Columbus to Toronto when we left- the ground crew did not know or care where the plane (a replacement craft) was coming from or when it arrived and let it sit on the ramp for about 15 minutes before marshaling it in and the seats we got after waiting all that time were excessively worn and felt like we were sitting in bowls. The logistics either of Air Canada or at the Toronto airport for domestic flights stinks. I will try to avoid both in future."
Ưu: "Flight was great. Check in not so."
Khuyết điểm: "On March 18, 2018 Joanne, Kevin, and Allison Sheridan were booked to go from SYD to YYJ and only Kevin took off. We went to the airport and my daughter Allison was too anxious to get on as she had to leave her father behind. After she calmed down we went to get on the flight and the lady at the check in, (Onwsha) said it was too late and we could leave the next day. She changed my tickets on the computer and said if we came on Monday, March 19th there wouldn't be a charge but if it was any other date it would be $150.00 per ticket/person. When I arrived to check in on March 19th I was charged the $300. I spoke to Sharon Smith who was with Air Canada Customer Service Coordinator and I explained I was told something different by the customer agent. I told her if I knew that and I was told by Onwsha I would have went on the flight on March 18th but would not have checked the bags and just taken carry on luggage as my husband was still at the airport and he could bring them when he came over. Sharon Smith said there was nothing she could do and we had to pay the $300.00. It really has left a bad taste for me with Air Canada especially how many seats were spare and I was told something different from Onwsha. Thank you for your time. If any other details are needed feel free to contact me."
Khuyết điểm: "There was no complimentary food: not even snacks. Nice to have some juice, tea etc, though"
Ưu: "Only thing good was the brevity of the flight."
Khuyết điểm: "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."
Ưu: "Beautiful new 787"
Khuyết điểm: "Entertainment options could be more plentiful."
Ưu: "Vegetarian food needs lots of improvement"
Ưu: "I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy."
Ưu: "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Khuyết điểm: "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."
Ưu: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Khuyết điểm: "Economy is never very comfortable but was better than a lot of other airlines"
Khuyết điểm: "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"
Ưu: "Not much"
Khuyết điểm: "We are people, just be kind. Asking to be treated in a friendly respectful manner seems to be impossible for Air Canada! I thought Canada was known to be friendly and polite, if that’s true, Air Canada should change its name! They are experts at treating people unnecessarily badly. It’s shocking to witness and harsh and rude shouldnt be descriptors of any company’s customer service agents, especially one who represents a country!!"
Ưu: "Crew were good"
Khuyết điểm: "Seats were too tight. Entertainment was mediocre"
Ưu: "I appreciated for free Molson Canadian."
Khuyết điểm: "delayed by 5 hours"
Khuyết điểm: "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"
Khuyết điểm: "Late flight the crew did.t care and many people missed connections. The customer service at the airport desk was understaffed slow and rude. They we're not helpful in trying to get new flights booked and I felt like it was asking a huge favor even though it was Thier delayed flight that made me miss my connection."
Khuyết điểm: "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"
Ưu: "The hot dinner was good"
Khuyết điểm: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"
Ưu: "Ease of service and efficiency."
Ưu: "its was smooth"
Khuyết điểm: "few movies"
Khuyết điểm: "Our flight was delayed by 16 hours. We lost a whole day of sightseeing. We had tickets that we unable to use. Had to spend the night in a dumpy hotel. Ended up getting sick because of the all the stress. Several reasons were given for the delay but always different. I contact Air Canada to see if there was any compensation for the inconvenience. They have not replied in 2 months. The worst part was the rude and insensitive remarks by the inflight crew. Hope to never fly on Air Canada again"
Ưu: "They did a good job and I enjoyed their touch screen entertainment on the flight. I enjoyed the wine on the flight over and back. I will fly Air Canada again"
Khuyết điểm: "Nothing, they did a good job"
Ưu: "Crew we're very accommodating and friendly."
Khuyết điểm: "Seats extremely narrow and back support non-existent."
Ưu: "Excellent value for Economy flight"
Ưu: "Ease of boarding - no long queues. Offer to put hand luggage in the hold with no charge."
Ưu: "Comfortable flight, very pleasant cabin crew."
Khuyết điểm: "No flight entertainment at all."
Ưu: "Good leg room. Staff friendly and helpful. Really great flight."
Khuyết điểm: "Horrible customer service from check in through to the flight attendants. Needed to download app on my phone for an international flight in order to watch movies. Was very unimpressed with the experience."
Ưu: "There were no issues on this flight. My screen worked and the flight was ok."
Ưu: "The staff"
Khuyết điểm: "No TV monitors and food was bad"
Ưu: "The plane took off and landed on time."
Khuyết điểm: "The food was terrible and the staff were in there own world and not particularly polite. Hand luggage was not managed so the bins were rammed. Some people had 3 pieces of large hand luggage. Food was the worse I have had on any flight. I would rather pay and have something edible. On 2 of my 3 flights the staff were so wrapped up in there own life's, they did not manage to finish the safety checks before taking there seat. Overall a poor experience."
Ưu: "Friendly crew, modern aircraft"
Ưu: "This time I didn't have to pick up my luggage in Toronto, it was lucky!"
Khuyết điểm: "Nothing"
Ưu: "Pretty standard flight...nice crew, free drink, left and arrived on time for the most part. Liked that I could check in early to arrange a seat."
Khuyết điểm: "The seats could have been more comfortable. Had a couple knees in my back."
Ưu: "Boarding was very well-organised ands clearly explained."
Khuyết điểm: "USB socket broken and non-functioning. Plastic fork snapped and shed tines. A truly ghastly movie selection."
Ưu: "Can't keep to their schedule. I was supposed to arrive home at 15:50 pm. Try 1 am. Every time our plane came in they sent it to another city or switched our gate. All if their flights were delayed. Customer service was non existent. We were treated worse than animals."
Ưu: "It was a normal flight. Only one hour."
Khuyết điểm: "Snack options could have been better, only a biscuit."
Ưu: "Love, love, love flying on a Dash-8. Perfect size plane provides flying without all the hassles. From check-in to baggage pick-up, our flight was perfect. Thank you Air Canada for an enjoyable experience."
Khuyết điểm: "After taking Air Canada to Toronto, this Air Canada flight from Toronto to Orlando was a shock- no back-of-seat tv screens, no entertainment choice, no meals provided, less space, less comfortable."
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