I have never ever experienced such a smooth flight quite like this since I have been flying to a lot of places in the world. Korean Air deserves to vote for the best airline among the best of the best.
It could be better if you let the seniors check in,like the family with children. I’m pertaining the seniors that are not in the wheelchair who are in the long line with other passengers. It will be greatly appreciated. Thank you.
Khuyết điểm: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Ưu: "Clean facilities, polite staff. Hits the right notes on a trip to Korea or connecting to other Asian countries."
Ưu: "The food was amazing"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Ưu: "They were so courteous, polite, nice, very helpful and accommodating. Always have smiles on their faces and they’re not fake smiles, they’re genuine. They made me feel comfortable even in a small, tight seats."
Khuyết điểm: "Oh boy, the length of travel time. This trip was a spontaneous and a last minute decision. So as you can see, I couldn’t get a cheaper direct flight. End up with a stop over in S. Korea."
Ưu: "excellent service - good food"
Khuyết điểm: "aircraft a bit outdated"
Khuyết điểm: "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
Ưu: "The crew was great. The technology is great. I enjoyed the movies."
Khuyết điểm: "I wish I had more water."
Khuyết điểm: "Korean air business class does not match their standards any more"
Khuyết điểm: "flight from bos to new york was canceled. i did not receive any updates via email or phone. i got an email at 12am saying this flight has been canceled. i was not notified on what my flight has been updated to. i had to call and go to the airport 4 hours earlier."
Ưu: "Staff was very hepful and attentive. Nice people working"
Khuyết điểm: "Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian"
Ưu: "First Korean dish was good."
Khuyết điểm: "The pasta was the worst meal ever."
Ưu: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Ưu: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Ưu: "My husband, my baby(14 months) and I took the flight from Hanoi to New York which was transferred in Korea. The flight from Hanoi to Korea got delayed so we have to fly with Asian Anna instead. The checking took so long and confusing. We barely made the flight from Hanoi to Korea and ran from different terminals to catch the flight from Korea to New York. We paid extra to select seat to sit to gether but then we found out it was just a joke to get money from Justfly since Korean Air said they only arranged seat at check in which we couldn’t check in as early as we wished due to the delay. And from Korea to New York, they lost our 4 luggages. How horrible could that be ? We are thinking about suing justly."
Ưu: "flight crew service and timeliness of the flight, email update on flight status"
Khuyết điểm: "baggage claim was very slow took about 45mins to receive bags after arrival to JFK"
Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Ưu: "good service"
Khuyết điểm: "need variety of food"
Khuyết điểm: "cheated by kayak. I paid full pay as mention on your wave sight but did not provide the hotel for 20 hours plus long transit. I spend 20 hours plus at the airport without any support form staff. Korean air please don't accept any ticket agent who will give a ticket to passengers with 20 hours transit time and no accommodation. good Korean air but bad kayak."
Ưu: "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
Khuyết điểm: "Flight to BKK was on 747s my favorite plane."
Ưu: "Short layover, good food"
Khuyết điểm: "N/A"
Ưu: "Service, friendliness"
Ưu: "The staff was friendly and helpful"
Khuyết điểm: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Ưu: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Khuyết điểm: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Khuyết điểm: "re you trying to register for? ~ Garrett"
Khuyết điểm: "The seat is small"
Ưu: "The plane was clean and the staff was great."
Ưu: "Business class lie flat bed"
Khuyết điểm: "The Korean food was not that great. The crew was not clearing empty glasses They served food on Korean time rather than on destination time"
Ưu: "Polite flight attendants"
Khuyết điểm: "6 hour delay, missed appointments"
Ưu: "Flight Attendants were, professional, charismatic, observant and friendly. They toldly made this trip enjoyable. Pilot, funny, kept us out of turbulence gave me a smooth ride... Korean Air ranks as one of the best flights I have taken in Asia.. thank you!!!"
Khuyết điểm: "Can't think of one think.. this trip was flawless"
Ưu: "Polite and courteous crew. Good movies on the flight back."
Khuyết điểm: "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."
Ưu: "I was very pleased with the service and the level of comfort."
Khuyết điểm: "Excellent service and constant food/beverages."
Ưu: "Plane left on time"
Khuyết điểm: "Very limited movie options for someone who flew 4 flights with you in the past 3 weeks. You need to refresh more often or offer more options."
Ưu: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Khuyết điểm: "Would love more Movie and TV options"
Ưu: "I fly a lot of Asian airlines. This was my first time with KE. Overall, I'd say the food was OK, and I'm not particularly choosy. But the flight from Seoul to JFK was just beef and seafood and a Korean Rice Bowl. Pretty limited. If you're a veggie, I'd suggest putting in for a veggie meal."
Ưu: "I liked that i had two seats to myself"
Khuyết điểm: "No VR goggles"
Ưu: "The selection of fellow PAX, the cabin staff"
Khuyết điểm: "No supersonic flight"
Ưu: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Khuyết điểm: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ưu: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Ưu: "Service was nice and speedy"
Khuyết điểm: "Seat was stiff"
Ưu: "Crew was very helpful and the food was very good, The flight was on time."
Khuyết điểm: "All the advertisement books in the pouch were a pain. I could have put my reading materials in that space. The advertisements could be offered to passengers during the flight. Wouldn't probably need as many. Also, the cup holder should be up higher on the back of the seat. I kept bumping it with my knee and spilling it."
Khuyết điểm: "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
Ưu: "The service and the entertainment"
Ưu: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Khuyết điểm: "The food needs to be improved."
Ưu: "The ladies were very polite , smiling , and helpful."
Khuyết điểm: "No complaints"
Departure was on time and arrived early. Second meal in business class could have been later; did not need to be woken up just yet and would have preferred more of a breakfast closer to arrival.
Ưu: "Best in the world, as always."
Ưu: "Great seating"
Khuyết điểm: "Free internet in long flights"
Ưu: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Khuyết điểm: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Ưu: "I liked the size of the cups for drinks: smaller than usual."
Khuyết điểm: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."
Ưu: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Khuyết điểm: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Ưu: "The help desk employees who helped me rebook my flight."
Khuyết điểm: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Khuyết điểm: "I think the food in our flight was not that good.."
Khuyết điểm: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Ưu: "Superb service."
Khuyết điểm: "Meals were average for airlines"
Khuyết điểm: "Delay could be complimented by faster speed"
Khuyết điểm: "Flight way too cold"
Ưu: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Khuyết điểm: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Khuyết điểm: "Excellent service"
Ưu: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Khuyết điểm: "Old plane. Technology didn't work"
Ưu: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "Spacious and comfortable bed."
Khuyết điểm: "The food wasn't that great. Average at best."
Ưu: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Khuyết điểm: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Khuyết điểm: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ưu: "Good crew service"
Khuyết điểm: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Khuyết điểm: "Stewardesses were a bit rude"
Ưu: "I like the services from Singapore Airlines."
Khuyết điểm: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Khuyết điểm: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
Ưu: "Crew was friendly and whole on ground process was efficient."
Khuyết điểm: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Ưu: "Helpful staff and a comfortable trip. A plus all the way around"
Khuyết điểm: "Crew"
Ưu: "The crew is friendly and helpful"
Khuyết điểm: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Crew was very pleasant!"
Khuyết điểm: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "Great service with a smile and can do attitude"
Ưu: "Entertainment was great"
Khuyết điểm: "The food is getting worse"
Khuyết điểm: "cramped uncomfortable seats freezing cold in the plane"
Ưu: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Khuyết điểm: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ưu: "Leg room in economy is good, even for tall people. Food was actually quite good."
Khuyết điểm: "Two of our family's seats would not recline, although they were not near an exit row."
Ưu: "In-flight Entertainment. Orderly & on-time boarding."
Khuyết điểm: "Food selection was limited given we were traveling Economy class."
Ưu: "Everything on time."
Khuyết điểm: "Nothing really bad one food on return flight not great but ok."
Ưu: "Great Food"
Khuyết điểm: "Nothing"
Ưu: "The crew were all very polite, well mannered, and helpful."
Khuyết điểm: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
Ưu: "Good crew, but working with some tired, old equipment."
Khuyết điểm: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Ưu: "Singapore is #1 in my books. So glad I could get on their airline. The flight was super. The economy cabin was really nice and comfortable. I especially liked all the adapter plug outlets to power my equipment. I just can’t say enough good things about the cabin crew. The Stewardess were very attractive in their uniforms and make-up, not like the old maids United and American has. The cabin crew were extremely helpful and nice. The service was impeccable. The meals were actually pretty good. Course all the alcoholic drinks available was nice. A person could get wiped out pretty easy if not drink responsibly. But not a good idea to drink much cause of the aftereffects after the flight."
Khuyết điểm: "The headset ear plugs left a lot to be desired. I need to bring my own good set to enjoy the vast selection of music and shows available. My number 1 complaint was the outside row seat armrests would not move up. This makes getting out of the seat into the isle much more difficult than it has to be. Why does it have to be stationary?"
The luggage wasn't handled properly. My checked in luggage was damaged badly.
Not sure why everyone has to go through literally 7 different security check points (not Qatars fault) but besides that, everything went very smooth.
ALX check in staff unprofessional attitude, unaware the employer rules & regulations and so much traylers suffer due to check it n staff non guidance approach
Ưu: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Khuyết điểm: "I like it the way it is. Keep doing the good job."
Khuyết điểm: "Flight was cancelled and rebooking dealt with poorly"
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "The crew were good"
Khuyết điểm: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Ưu: "Crew was very polite and helpful."
Khuyết điểm: "Quality of food could be better Hindu meal was not as good as expected"
Ưu: "The customer service and food were excellent."
Khuyết điểm: "Next time I will fly business class for more space and comfort."
Khuyết điểm: "Seat comfort"
Ưu: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Khuyết điểm: "Nothing. Everything was fantastic."
Khuyết điểm: "Refund my ticket"
Ưu: "i like the service of qa. its amazing."
Khuyết điểm: "none at all"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Nothing much."
Khuyết điểm: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Ưu: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"
Khuyết điểm: "Seat didnt fit to me."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Khuyết điểm: "Seats were a bit hard."
Ưu: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Khuyết điểm: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Ưu: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Khuyết điểm: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."
Ưu: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
Khuyết điểm: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."
Khuyết điểm: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "Excellent service from the crew. Flight on time."
Khuyết điểm: "Extremely small leg pitch"
Ưu: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Khuyết điểm: "The shape of the seats was not optimal for my height/size."
Ưu: "Again, the crew were top notch"
Khuyết điểm: "Comfort and available entertainment were so-so"
Ưu: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Khuyết điểm: "I could not check myself online! so i could not select the best seat."
Ưu: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Khuyết điểm: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."
Khuyết điểm: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"
Ưu: "Nothing that i like"
Khuyết điểm: "Delay, bad food, no strict rules about passenger moving seats"
Ưu: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Khuyết điểm: "Small seats (I'm fat, so this is my problem really)."
Khuyết điểm: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Khuyết điểm: ",also I had to wait for longer time again due to less people for wheel chair assist.."
Ưu: "Excellent customer service, smooth boarding, good food."
Khuyết điểm: ""Enhanced" screening at Doha airport not only was more invasive but also held up passengers until end of boarding."
Ưu: "On time, good crew, easy connection."
Khuyết điểm: "Hard and tight seats for such long night flight."
Ưu: "I enjoyed the staff"
Khuyết điểm: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Ưu: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Ưu: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Khuyết điểm: "Boarding a bit haphazard"
Khuyết điểm: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"
Ưu: "What they get right: The planes are comfortable and the flight attendants are attentive and kind. The price is okay, and there are plenty of flights from Doha to Manama."
Khuyết điểm: "What they get wrong- Taking the Doha to Manama flight is like riding the commuter bus from New Jersey to New York City in the U.S. You get there, but that's about it. The waiting area is too small for the number of flights and quantities of people processing through. Many passengers were sitting on the floor while awaiting their flights. Not classy. The boarding process is tedious, and, inefficient, with people cutting in line, others trying to re-negotiate seating while getting their boarding cards scanned, and others not allowing room for additional passengers on the bus that takes you out to the plane. They get on, and block the doorway, so that they can be the first off when we get to the plane. It seems like no one is interested in making this quick and easy, so we can leave on time. That's the other thing. How can a local airline, named for its country, not leave on time? We were delayed about 20 minutes, waiting on people. Just leave them behind! Stick to schedule!"
Ưu: "Attentive flight attendants, good entertainment selection, and yummy food."
Ưu: "Seats were comfortable."
Khuyết điểm: "Elderly and people with kids were asked to line up. After lining up, they did not let us to board the plane for 30 mins. We were standing in line with kids for 30 minutes. Last minute gate change. Had to drag the kids @ 3:30 AM from one terminal to other. Flight attendants were not in a good mood. Not even one smiled."
Very good over all. The best plane so far
Khuyết điểm: "Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts."
Ưu: "I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly."
Khuyết điểm: "Attendans have been impatient, nervous"
Khuyết điểm: "The crew wasn’t that friendly! Neither when boarding as in the plane"
Khuyết điểm: "Delayed flight and the procedures took very long."
Khuyết điểm: "Luggage claim in chennai airport is horrible"
Ưu: "Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable."
Khuyết điểm: "Was nicr"
Khuyết điểm: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."
Ưu: "Not really there service are not like before"
Khuyết điểm: "food was average"
Ưu: "Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you."
Khuyết điểm: "Not a vegan option for dinner. But the veg option was ok just some stuff I could eat."
Ưu: "Great flight"
Khuyết điểm: "No problems"
Khuyết điểm: "Read the above. Completely incompetent and dishonest company"
Khuyết điểm: "Caused me a 20+ hour layover in dubai in a horrible hotel"
Ưu: "The crew was both friendly and attentive. I was satisfied with their interest."
Khuyết điểm: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
Ưu: "Service was excellent"
Khuyết điểm: "Veg food needs to be improved in ROME-DUBAI Sector."
Ưu: "I find the A380 in the Emirates configuration to be more comfortable than other planes/configs."
Khuyết điểm: "Wish we had a few more choices like carnatic music and an expanded list of movies."
Khuyết điểm: "Water leaking into 52 and 53. Wet socks"
Ưu: "The food and the entertainment was great! Very comfortable seats."
Khuyết điểm: "The cuatomer service at checkin was rude and the gate staff in dubai was also very rude i will never fly with them again."
Ưu: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
Khuyết điểm: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."
Ưu: "Quantas Operated by Emirates is definitely not Emitrates standard."
Ưu: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"
Ưu: "Entertainment Staff"
Khuyết điểm: "Delayed 40 min Long time for luggage"
Ưu: "also good. Just not as good as our first leg."
Ưu: "There was good service in the flight"
Ưu: "Great legroom, quiet plane, seat free next to me"
Khuyết điểm: "Not much"
Ưu: "everything about emirates is what i loved"
Khuyết điểm: "the airplane was an older model, seats were not very comfortable"
Ưu: "On time and Crew was helpful otherwise"
Khuyết điểm: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"
Ưu: "The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift."
Khuyết điểm: "Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Khuyết điểm: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Ưu: "Crew very good"
Khuyết điểm: "Too cold. Food not very good"
Ưu: "- Attentive to infant needs"
Khuyết điểm: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
Ưu: "The plane were newer. Larger monitor."
Ưu: "Best airline ever. International personnel, extremely friendly. Great duty free shopping and entertainment on board. Bravo Emirates!! Way to go..."
Khuyết điểm: "Nothing!"
Ưu: "Staff was courteous."
Khuyết điểm: "We were not made aware to go get snacks from the serving areas ourselves. We waited to be served. Finally figured it out. The seat near the exits were close to the pantry so could not sleep due to noises of the trays and serving atea. Those seats should cost cheaper ."
Ưu: "New roomy plane! Great customer service! Kind, friendly, attentive staff. Great airline!"
Ưu: "Airbus 380 is my favorite plane; the entertainment selection was very good."
Khuyết điểm: "Dinner featured a salad of potatoes and green beans and the entree included potatoes and green beans, a repetition that seemed odd. According to the printed menu, the passengers had a choice of lamb or chicken, but I only heard the flight attendant offering chicken - no mention of lamb. The food was much better on the Rome to Dubai leg of our trip, as was the service."
Ưu: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Ưu: "On time and cheap flight"
Ưu: "I will only fly Emirates when available to my destination from now on."
Ưu: "Love it and I had a middle seat !!!!"
Khuyết điểm: "The food was good v and excellent service and entertainment"
Ưu: "Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable."
Khuyết điểm: "i would like to be upgraded I first class (for free)! :)"
Khuyết điểm: "My seat was broken and did not recline My luggage did't arrive and i had a conecting fly the same day to Buenos Aires and this create a big problem for me I hope i will receive my luggage son"
Khuyết điểm: "There was a delay"
Ưu: "Standard emirates flight..."
Khuyết điểm: "Old equipment b777-300er. Not a380. The entertainment unit was literally broken.. video would not work properly... horrible seats compared to a380s"
Ưu: "Pleasant crew"
Khuyết điểm: "Free WIFI"
Ưu: "The crew was awesome and extremely attentive! Thank you so much!"
Khuyết điểm: "I thought everything went very smoothly!"
Ưu: "The flight was on time. Crew was pleasant."
Khuyết điểm: "The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock."
Ưu: "Crew was great, had a comfortable flight."
Khuyết điểm: "check in process"
Ưu: "I got upgraded to business seat on the way from danang to seoul:)"
Khuyết điểm: "Food was not that good"
Ưu: "Crew amazing, seat comfortable"
Khuyết điểm: "More new movie and menu for food diversity like noodles sandwiches.,,,"
Ưu: "Delayed the whole night on the first flight and almost 2 hours on the flight back. Unbelievable!"
Khuyết điểm: "The airline's on time record has got to improve. Period."
Ưu: "They are accommodating and respectful"
Khuyết điểm: "Fair enough"
Ưu: "After took off 5-6hours later very bad smalls comes from the bathroom."
Khuyết điểm: "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
Ưu: "The staff were very at tentative and helpful. There was enough leg room and I was able to sleep comfortably."
Khuyết điểm: "It was difficult to do any pre-boarding checkin via the app."
Ưu: "the crew was very accomodating,the food was nice,but everything is great"
Khuyết điểm: "well what to say its not comfortable sitting 16 hours and last time from korea to manila my baggage was delayed so i have to wait for 24 hours to recieved it."
Ưu: "The food was great and the crew was very helpful. For my first international flight things couldn't have went smoother"
Khuyết điểm: "I had a middle seat would have looked the window and a little more leg room. But I am taller then average."
Ưu: "The attendants were very nice and the food and drinks service was good (however, I believe I got sick from the food since I got food poisoning about 2-3 hours after landing from our 13 hour flight)."
Khuyết điểm: "The seats are pretty uncomfortable and the flight out did not have a footrest so my feet were dangling and got numb at times. Our return flight had a footrest and that felt much better."
Ưu: "Flights on time , good seats and a good services"
Ưu: "The comfort of seats and leg room. Professional staff, excellent cuisine."
Khuyết điểm: "NA"
Ưu: "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
Khuyết điểm: "food isn’t quite as fresh, delay time made the transfer between flight very tight"
Ưu: "i like the simplicity. Asiana landed in korea Incheon which i love."
Khuyết điểm: "i had to pay 200$ for an extra bag which was overweight. maybe it’s my fault but 200$ is a lot"
Khuyết điểm: "Always late"
Ưu: "Not much. Plane was almost on time."
Khuyết điểm: "Disgusting food, old plane with terrible seatback screens as well as movie selection."
Ưu: "Nice and very good excellent"
Ưu: "Crew was nice. Food pretty good"
Khuyết điểm: "Every plane delayed."
Khuyết điểm: "film selection not good enough and not new enough"
Ưu: "I liked everything about the airlines, the flight attendants are so respectful and kind. They go out of their way to help the packager get comfortable and settle in there seat before and after take off. I have been a member with Asian Airlines for 6 years and won't change airlines for nothing even if I have to pay a little extra for great service."
Khuyết điểm: "I have no complaints with this Asian Airlines."
Ưu: "Check in was quick and the personnel were extremely friendly! The flight staff was extremely friendly as well. Always smiling and did not fail to please once. I will definitely fly with AsianaAirlines again."
Khuyết điểm: "Second meal was marginal"
Ưu: "I liked everything about the flight. The attendants were kind and I received great service."
Khuyết điểm: "not enough water provided old outdated plane, seats not very comfortable"
Ưu: "I ever eat like that delicious food in Air. Also bread and other small desert's was good. Just want to say Thank's"
Ưu: "Friendly crew good ife. Economy will never be spacious but they manage to make it comfortable."
Khuyết điểm: "Chicken burrito on an intra Asian flight?!? Was looking forward to something Asian."
Ưu: "Overall, most liked , the food"
Khuyết điểm: "Nothing encountered so far"
Ưu: "Safe flight and crew was nice"
Khuyết điểm: "Suppose to have a window seat, got a isle seat. Food choices were aweful. Didn't eat"
Ưu: "We like the comfortable seats of the Airbus 380, the crew services. The food is ok; the entertainment is good"
Khuyết điểm: "The boarding should be categorize in row number to avoid long line and delay."
Khuyết điểm: "Seat needs more cushioning"
Ưu: "Crew was friendly from start to finish."
Ưu: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Khuyết điểm: "Limited in flight entertainment for children."
Ưu: "Well they upgrade us to business class and lets me tell you, if inhvar that kind of money, I would buy that business every time I travel. The best time and didn't want to get off."
Khuyết điểm: "Nothing that I didn't like. Very impressed from beginning unti landed."
Khuyết điểm: "The flight was late more 2 hours. The beverage didn't deliver usually and enough."
Khuyết điểm: "the flight was late 30'."
Ưu: "The air "exercises" that you are forced to watch at the end of any Asiana flight are a joke- pressing on three pressure point? How about some leg or arm stretches? Flight took off and landed. Poor cabin speaker system; could not understand anything."
Ưu: "Food, service were great"
Ưu: "On my long-haul flight from Seoul to JFK - the middle seat in my row was empty, the seats were much more spacious than Cathay Pacific, and I appreciated how there wasn't a 10 minute promotional video before watching every movie/TV show as with other airlines. I am very satisfied with this airline overall!"
Ưu: "The service was very nice. I liked the extra room for legs and the seats."
Khuyết điểm: "Check-in was a bit difficult because I had two cats to transport with me. Though I double checked with the Quarantine offices in Chicago and in Incheon, and they said that I did not need any documentation, the person at the check-in counter would not let me take the cats without the Quarantine office's written permission. Only after an hour of explanations I could take the cats. It seemed that that person was not familiar with rules on pet transportation."
Ưu: "Service was good."
Khuyết điểm: "I though on the website it had wifi. The movies are the same between both flight. The news was two days behind and no direct air.solidfood. Comfortable seats."
Ưu: "I enjoyed the Korean dish options and having metal silverware was a nice touch. The cabin crew was very attentive and friendly throughout the flight. The legroom was pretty good for a coach seat."
Khuyết điểm: "The boarding process was a little chaotic. There was a gate change at Pudong Airport and we had to leave from a lower level gate which involves bus ride to the plane. And there was a long wait after the initial bus until further busses came. Then we stayed on the ground for quite a while until we were allowed to take off, maybe one hour or more late."
Ưu: "Good service Easy to board Flight attendant awesome"
Khuyết điểm: "The seat needs more space and comfort for long flight. A321 is too small for long flight."