Wonderful airline to travel with. The accommodations are always great.
Scoot doesn't have Business class which is fine . I was pleasantly surprised with my little care package given to me during the flight which I assumed is because I had flown in with Singapore Business and this is part of the offering instead of me buying my own food. Pretty good experience overall for budget airline.
Food was horrible. Flt too crowded. Dirty bathrooms.
Everything is excellent eventhough our flight was cancelled. They provide us accomodation in the hotel and food. I understand why the flight was cancelled and I’m glad they did cause it’s for our own safety.
Ưu: "Price is good"
Khuyết điểm: "The food can be more improve"
Ưu: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Khuyết điểm: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Khuyết điểm: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Khuyết điểm: "flight on time. flight was delayed and gate changed"
Ưu: "All Crew members was friendly seats i found comfortable."
Ưu: "The crew Were exceptional ."
Khuyết điểm: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Ưu: "Singapore airlines never disappoints"
Ưu: "Great seats and efficient service all round."
Ưu: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Khuyết điểm: "The A380 was probably SQ's oldest one, which that was a newer plane."
Khuyết điểm: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Khuyết điểm: "I liked everything"
Ưu: "Customer service, food, seats"
Khuyết điểm: "N/A"
Ưu: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Ưu: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Khuyết điểm: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Ưu: "Entertainment ok but not newest, boarding smooth, food ok"
Khuyết điểm: "Long waiting time for baggage, food not exceptional"
Ưu: "Very comfortable"
Khuyết điểm: "I don’t see anything I didn’t like"
Ưu: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Khuyết điểm: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Ưu: "Very good service"
Khuyết điểm: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Khuyết điểm: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Ưu: "Boarding, friendly crew"
Khuyết điểm: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"
Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ưu: "Service was spot on and food was good. Very comfortable flight overall."
Ưu: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Khuyết điểm: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Khuyết điểm: "too long a flight 17 hours from SFO to Singapore"
Khuyết điểm: "My Vegan meal was terrible."
Ưu: "Crew was nice"
Khuyết điểm: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
Ưu: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Khuyết điểm: "Hope that there were more time to order and enjoy beverages."
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Khuyết điểm: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Ưu: "The crew is friendly and helpful"
Khuyết điểm: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Ưu: "they even addressed me by name"
Ưu: "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."
Khuyết điểm: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Khuyết điểm: "Business cabin is not as good as the Air France one"
Khuyết điểm: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Ưu: "Flight arrived earlier than expected and the flight attendants were good and polite."
Ưu: "Food was exceptional"
Ưu: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Khuyết điểm: "None."
Ưu: "Lots of movie and game options"
Khuyết điểm: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"
Ưu: "Arrival in Canberra was excellent."
Khuyết điểm: "Horrendously uncomfortable business-class seat for a redeye flight."
Khuyết điểm: "The entertainment choices were terrible."
Ưu: "Helpful friendly staff serving on a clean, modern plane, with meal service on even two hour (international) flight. Great value."
Khuyết điểm: "Most flight attendants have only limited English ability, but it’s enough for basic communication. Very friendly and helpful in Chinese though!"
Khuyết điểm: "Everything"
Ưu: "The crew was good and spoke reasonable English."
Khuyết điểm: "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."
Khuyết điểm: "Transfer process"
Khuyết điểm: "The worse airport of my 22 years experience. Almost everyone there have no english. Unprofessional and kind of disrespectful. The worse of all is too many documents processing. Taking atleast 15 minutes to be cleared just 1. 1h 45 minutes to finish everything. Wuhan haha next time free flight i will not bother. Ohh 1 more thing. They use the Communist system in the international airport"
Khuyết điểm: "One of my 2 check-in bags is not with me on the same flight. Although it was delivered to me next day, it still caused me some inconvenience."
Ưu: "The flight itself was excellent !"
Khuyết điểm: "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"
Khuyết điểm: "Online checkin didnt work, long disorganized lines, delayed flight, bag lost"
Khuyết điểm: "Delayed boarding"
Ưu: "The flight crew. Excellent"
Khuyết điểm: "Both ways through Guangzhou my flight was changed proving tricky without any Mandarin skills."
Ưu: "Smaller plane, but more personal space."
Khuyết điểm: "No entertainment available, but to be expected on shorter flights."
Khuyết điểm: "Baggage didn't come to HCMC on time. CS changed the schedule so the time was too tight to transit which caused lost baggages and unhappy experience."
Ưu: "Very attentive and pleasant stewards in business class. Boardjbgblrocedures good."
Khuyết điểm: "We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins."
Ưu: "1. Boarding was on time and orderly. 2. The vegetarian meal was fine except for the penne pasta which hardly had any sauce. So it was like gnawing the more-than-aldente pasta - plain starch."
Khuyết điểm: "1. The flight from LAX to Goungzhou was 1 hour late. We were all in the plane by 10 PM and the plane was to leave at 10:30 PM. It left 11:30 with all the passengers sitting on the plane for 1 1/2 hours! The delay made the rush to make it to the next flight in Guangzhou was stressful and exhausting. 2. I reserved an aisle seat beforehand because medical issue that require frequent trip to the rest room. The reservation person told me that I would have a window seat on the 2nd floor but no one is seated next to me. That was not the case. There was a person beside me that had to be disturbed frequently for my rest room trips. And this was a 15 hour trip."
Ưu: "Everything went well except for my comments to the right."
Khuyết điểm: "Check in in person . The lady that issues boarding passes. She never smiled and I was scared to ask her anything. She sure did not volunteer any info concerning our flight from Chengdu to LAX via CAN. Never asked if we preferred isle or window seats. I remember her and will avoid her next time."
Ưu: "Crew were lovely. Plane was barely loaded so my husband was able to switch seats to sit next to me. Pleasant flight."
Khuyết điểm: "One movie for everyone and it was a stupid movie. Not sure why my husband wasn't automatically seated with me since the plane was barely half full."
Khuyết điểm: "Food is awful"
Ưu: "check in was friendly, and efficient, crew was friendly."
Khuyết điểm: "food was edible- but that was about it. I don't eat pork so not so good for the other option. entertainment was blah..."
Khuyết điểm: "Besides the flight from Guangzhou was delayed for 2 hours due to mechanical issues, my luggage wasn't to be found when I arrived Kathmandu. This is the second time that it happened. The first time was in 2014 and it took them 4-5 days before they can locate it."
Khuyết điểm: "Food was average. but as I paid a low a low fare I was overall very pleased. I provided my own headphones as the supplied headphones are usually terrible on all economy flights"
Ưu: "Seat, entertainment, on time, cabin crew."
Khuyết điểm: "No lounge, Food was just okay"
Ưu: "Great entertainment on board"
Khuyết điểm: "Turbulent flight"
Khuyết điểm: "the flight left 45 minutes late, food was bad"
Ưu: "Excellent service"
Khuyết điểm: "No sweetener on flight"
Ưu: "Everything from the service to the food to the attentiveness of the staff, from check-in to gate to flight attendants was superb."
Khuyết điểm: "The flight is to late to leave Shanghai and the people in the airplane all the time was angry with me and with bad face to give anything. I hope my fly to Canadian be different."
Ưu: "I thought that the trip was fast and everyone was efficient.I"
Khuyết điểm: "I expected that I would have the priviledge to check in 2 bags but was informed that I had to pay 400+rmb extra last minute to include my 2nd bag. The zipper on my suitcase had been opened by someone and now will not properly close after I retrieved my bag when I arrived in Incheon International airport in South Korea. I hope that I will not have problems with my suitcase when I complete the last 2 parts of my trip back to the U.S. from Korea"
Khuyết điểm: "They missed on friendliness. The welcome is rehearsed and not sincere. The stewardess do their job without smiling. Need more training."
Ưu: "The Cabin was clean, seats were new, usb charging port was a nice touch."
Khuyết điểm: "The food was really poor."
Ưu: "nice onboard entertainment system."
Khuyết điểm: "lost my luggage ;-("
Ưu: "The plane was nice and the flight was smooth."
Ưu: "The price for an excellent service. Clean comfortable plane Easy connections"
Khuyết điểm: "Nothing to not like"
Khuyết điểm: "My luggage was missing in 3 days"
Ưu: "I flew China southern from New York to Guangzhou two years ago and feel they have made good overall improvements."
Khuyết điểm: "No entertainment Chinese dishes , alternative Russian .?"
Ưu: "Delta flight with Delta service. All was very good."
Ưu: "I am trying to think of something positive to say but nothing is coming to mind."
Khuyết điểm: "Flight was delayed. Staff was unorganized and had no clue what was going on. flight was delayed again and again but the staff at the gate neglected to inform the customers who were waiting for hours what wasn't going on. And to top it off, they couldn't speak English..."
Ưu: "CZ' step helped transit for me to lounge When I arrived CAN airport"
Khuyết điểm: "bad priority boarding also step ware no kind for passenger."
Ưu: "Flights to the interior are always late, and so I was pleasantly surprised that this was not too late!"
Khuyết điểm: "Food is typically not very good...pack your own!"
Khuyết điểm: "There is no hot wet napkin to clean face before sleep or wakeup! No toothbrush no noodle when I was so hungry! Grade: F"
Khuyết điểm: "Had to turn off electronic devices an hour before we landed."
Ưu: "Everything on flight was fine."
Khuyết điểm: "My email specifically stated I was suppose to be on this flight but they put me on a different flight and did not explain why."
Khuyết điểm: "the flight was delayed and we ended up staying at the airport for more than 12 hours to wait for the next flight."
Ưu: "Employees were friendly, plane was on time, food service was good."
Khuyết điểm: "The plane seemed very small. I am 6'8" tall and I struggled to fit in my economy seat. It was just too cramped."
Khuyết điểm: "Like always, never tells you why the plane is delayed for boarding. Flight end up left PVG 2+ hr late."
Ưu: "Comfortable airplane"
Khuyết điểm: "I am a vegetarian and the crew was not accommodating with providing me with extra fruit or bread as an alternative to the meat entire. Very disappointing."