They ran out of the bibimbap in economy
Korean air has the best in-flight food and entertainment out of all the airlines I’ve been on.
Khuyết điểm: "Korean Air was wonderful. BUT KAYAK made my reservation through KIWI.COM which is absolutely horrible. My reservation was ONLY for Dallas to Incheon. They booked me a ticket all the way to Singapore without ever asking my permission or informing me. As a result, I was unable to use the ticket, and had to purchase a new one at the airport ticket counter. I called them several times to attempt to fix the issue, but they were utterly unhelpful. I have requested a refund, but am not hopeful based on their past performance. KAYAK should cut all ties with KIWI if it wants to remain reputable."
Ưu: "The crew were good and very pleasant."
Khuyết điểm: "The food was pretty gross. I don't know how you can pass that for food."
Ưu: "The crew was very professional"
Khuyết điểm: "Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights."
Ưu: "crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom"
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Khuyết điểm: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Khuyết điểm: "The planes are old. The space is tight, especially if you have long legs."
Khuyết điểm: "The seat were not very comfortable."
Ưu: "The transit lounges at the new Seoul terminal are outstanding."
Khuyết điểm: "transit was bad. Almost late for my flight"
Ưu: "Very clean and polite flight crew."
Khuyết điểm: "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "Cleanliness, super efficient, helpful, competent, gracious crew - among the very best in the world of airlines! Politeness and smiling courtesy defines KAL. The spacious seats are best for six footers like me - legroom wise."
Khuyết điểm: "It used to be my and my wife’s favorite airline. But the warm and dry air in the cabin dry our throats and nasal cavities and make travel so uncomfortable! My wife suffered twice with coughs and respiratory illness. I’m traveling by myself in this trip. She avoids KAL. Food is sparse and ordinary unlike before."
Ưu: "The staff was courteous and kind"
Khuyết điểm: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Ưu: "First Korean dish was good."
Khuyết điểm: "The pasta was the worst meal ever."
Ưu: "Great Service, friendly staff, clean planes."
Khuyết điểm: "Larger seats"
Khuyết điểm: "late departure"
Ưu: "Customer service is very good"
Ưu: "Attendants friendly, cabin clean"
Khuyết điểm: "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."
Ưu: "Very reliable, quick boarding"
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Khuyết điểm: "Very tight seating"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Ưu: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Ưu: "Lovely people and service. Everything run very smoothly and on time. Appreciated the meal, even though it was a shorter flight. Felt very welcome traveling so far from home. Thanks!"
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Ưu: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Khuyết điểm: "The seat is small"
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "Patience of the crew and flight attendants. It was a full flight with most, including moi, that had a lot of luggage (duty free included); the attendants managed to secure all luggage and get us settled for an uneventful flight."
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Khuyết điểm: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ưu: "I like all the email reminders and alerts"
Ưu: "Staff very helpful in every way."
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ưu: "Crew service and wine"
Khuyết điểm: "flight delayed 2.5 hours"
Khuyết điểm: "fleas bite me & my hubby what U think?"
Ưu: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Khuyết điểm: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight."
Ưu: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Khuyết điểm: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Ưu: "the airhostesses"
Khuyết điểm: "food"
Ưu: "Everything was good except the space for reclining."
Khuyết điểm: "My seat needs to go back further so I can sleep. Maybe about 3 inches."
Ưu: "Smooth flight"
Khuyết điểm: "Food"
Ưu: "Cleanliness, spaciousness, top rated service. Food was delicious. Staff was very friendly, kind and professional."
Khuyết điểm: "Flight was rather long, but the experience made it manageable."
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ưu: "Great service and entertainment"
Khuyết điểm: "Food was no good"
canceled flight that is still a current charge on my credit card, I will be disputing this charge from japan airlines
Ticket flight selling should more detail at each a few countries when transit to Vietnam Ho Chi City. Unfortunately, I could not take this flight which was July 22 because i have to transfer airport in Japan. So that, I had to pay another ticket one way to Vietnam and in difference day.
I was connecting from Atlanta to Chicago to get on this flight. Unlike other airports I've been to, I didn't need to go through security check point which was very convenient and very efficient. I'll use Chicago O'Hara to connect from now on.
Best leg room on their 777 we have experienced in Economy across the Pacific. A big plus since I am 6'1". The food was abominable on flights originating from Japan. Mainly mystery dishes.
Premium economy is so nice.
Left late I am glad I did not have a connecting flight
Khuyết điểm: "American airlines, No entartainment, no hi hello from the crew, no food, not even water... Funny guys, why the have flight people inside the plane :) domestic airlines are always joke compared to the world domestic or overseas...."
Khuyết điểm: "Better food"
Ưu: "I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine."
Khuyết điểm: "My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!"
Ưu: "crew was professional, attentive and polite"
Ưu: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Ưu: "The crew was excellent."
Khuyết điểm: "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
Ưu: "The staff are really nice helpful and respectful."
Khuyết điểm: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
Ưu: "Great food, friendly and patient and always helpful. Always a sweet smile on flight attendants and they care. They even gave my daughter birthday treat since we were traveling on her birthday"
Khuyết điểm: "Nothing. All was great"
Ưu: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
Ưu: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
Khuyết điểm: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ưu: "If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely."
Ưu: "Nice leg room and excellent head phones nice crews"
Ưu: "Lots of room, generous checked luggage policy, great airline."
Khuyết điểm: "Nothing"
Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Ưu: "The drink which call Kiwi which taste was so nice."
Ưu: "The flight attendants were amazing, caring and helpful."
Ưu: "All their employees were very polite and it definitely stood out."
Khuyết điểm: "Coffee just didn’t taste good to me. But they had wine, so not a big deal!"
Ưu: "So much food, great leg room, very comfortable and clean, kind and attentive staff"
Ưu: "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."
Ưu: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Khuyết điểm: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "Nice and quick flight, had a free space next to me on plane"
Ưu: "Always a good crew .. they go out of their way to make sure you are comfortable."
Ưu: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Khuyết điểm: "No food offered, not even a biscuit, only very basic drink selection."
Ưu: "Airplane is well kept. Snacks are available near the beverage area."
Ưu: "The food was excellent and the stewardesses were extremely attentive and helpful."
Ưu: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Khuyết điểm: "The meal and dessert were served at the same time. Too much food all at once."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Khuyết điểm: "Not anyone fault but I wish seating was better fitted in economy for taller people"
Ưu: "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
Khuyết điểm: "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
Ưu: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
Ưu: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Khuyết điểm: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."
Ưu: "Friendly staff"
Khuyết điểm: "Only a small bread í offered for breakfast for a 7 night flight. Expectation is to have a standard flight breakfast."
Khuyết điểm: "My seat was not comfortable and it was uncomfortably warm."
Ưu: "JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied."
Ưu: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."
Ưu: "This was the first leg of 3 flights back to the US and it was great!"
Khuyết điểm: "There was nothing bad about this flight."
Khuyết điểm: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."
Ưu: "JAL crew member were very nice and food were awesome!! But I was very scared this time, because airplane was shaking for long time..."
Ưu: "The crew were cooperative and the supplies were good"
Khuyết điểm: "The chairs were not comfortable and the toilets were so dirty"
I will choose ANA again. Excellent Service
Ưu: "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
Khuyết điểm: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Ưu: "Boarding was efficient, crew was exceedingly polite, helpful ground staff."
Khuyết điểm: "Flight left a little bit late."
Ưu: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Khuyết điểm: "Bigger seat, but compared to other experiences it was very good."
Khuyết điểm: "We did not make this flight and had to take the train instead"
Khuyết điểm: "Good"
Ưu: "One of the best service! Thank you!"
Ưu: "Staff was great!"
Khuyết điểm: "Food wasn’t the best."
Ưu: "Friendly attentive staff."
Khuyết điểm: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
Ưu: "The crews' smile and politeness were excellent."
Khuyết điểm: "The line was way long to check in at the Narita International Airport."
Ưu: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Khuyết điểm: "None."
Khuyết điểm: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Ưu: "The crew were very nice, kind and professional."
Khuyết điểm: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."
Ưu: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Khuyết điểm: "Deception at the time of booking"
Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."
Ưu: "Crew was very nice and accommodating ... refreshing change."
Khuyết điểm: "Hoping for different movies on the long flight back...and less R rated ones...some different games (like trivia) would have been nice."
Ưu: "Food is good. Entertainment options are fantastic"
Khuyết điểm: "Seats are very very narrow"
Ưu: "Nice 777 plane, good snack"
Ưu: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Khuyết điểm: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Ưu: "Service and food were great."
Khuyết điểm: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Ưu: "Smooth , professional crew and their hospitality and especially their smile and attention to passengers is unparalleled."
Khuyết điểm: "I'm flight entertainment seemed a little limiting to me- more updated and new releases can enhance I've really experience"
Ưu: "Staff are super kind."
Khuyết điểm: "---"
Khuyết điểm: "The seat in this airplane was downright uncomfortable."
Ưu: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Khuyết điểm: "Seats in economy are a little uncomfortable, but to be expected."
Ưu: "attendents were very friendly and very accommodating."
Ưu: "Good food and onboard service."
Khuyết điểm: "Plane was delayed and I missed my connection. Once airborne the flight took forever."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Khuyết điểm: "The long security lines in Tokyo for transfer."
Khuyết điểm: "No"
Khuyết điểm: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
Khuyết điểm: "Ordered Fruit Meal. It did not have a variety."
Khuyết điểm: "Nothing"
Ưu: "Sleeper seats, food and service"
Ưu: "Polite attendants"
Khuyết điểm: "small leg room......"
Ưu: "Great service and great food"
Khuyết điểm: "No complaints from me"
Ưu: "Love the plane itself. It felt like it was new and it was very comfortable."
Khuyết điểm: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Ưu: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
Ưu: "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."
Ưu: "pleasant service. no surprises, delays , etc. thank you."
Khuyết điểm: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."
Ưu: "I liked the plane! Beautiful and new, the Boeing 787 Dreamliner was a pleasure to ride in. Staff was as pleasant and helpful as they always are on ANA and despite the long delay due to an engine repair, the ANA staff conducted themselves incredibly professionally."
Khuyết điểm: "It wasn't such a bad experience for me but the plane did have a mechanical failure and the part was not in stock in Cambodia so had to be flown in. That resulted in a 24 hour delay. The ANA staff were excellent and did take care of us well."
Ưu: "I liked the friendly staff, the movie selection was also great!"
Khuyết điểm: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
Ưu: "Respectful and thoughtful passengers and crew make all the difference."
Khuyết điểm: "None"
Ưu: "Flight crew were amazing! Very hospitable and attentive."
Khuyết điểm: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
The best but I wish the WiFi was on burning the flight
Everything was excellence and good
Khuyết điểm: "Didn’t even take off!"
Ưu: "Comfortable cabin atmosphere"
Khuyết điểm: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."
Ưu: "Crew was terrific. Great service. New aircraft are comfortable too."
Khuyết điểm: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Ưu: "Everything.. will do it again!"
Khuyết điểm: "Everything was perfect"
Ưu: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Khuyết điểm: "Just don't like all the trips to and from flights on the bus at Doha."
Ưu: "Qatar is the BEST First Class airline in the world."
Khuyết điểm: "Everything was amazing!"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Most of the crew was really nice and the entertainment choice was great."
Khuyết điểm: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."
Ưu: "The crew was friendly."
Khuyết điểm: "The food was horrible."
Ưu: "Crew were helpful"
Khuyết điểm: "Luggage didn't make it onto flight, from transfer flight"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Khuyết điểm: "Nothing to dislike."
Ưu: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "The food and flight staff were good"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Khuyết điểm: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Nothing."
Ưu: "great crew and food."
Khuyết điểm: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Ưu: "All around a great experience."
Khuyết điểm: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Khuyết điểm: "Seat"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Crew were wonderful, spacious legroom."
Khuyết điểm: "Boarding was crazy."
Ưu: "Crew were nice as always and the toilets were clean."
Khuyết điểm: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Crew had amazing customer service with a badly serviced plane"
Khuyết điểm: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Ưu: "Crew Service"
Khuyết điểm: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "flat bed business class seats"
Khuyết điểm: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."
Ưu: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Khuyết điểm: "So far nothing."
Ưu: "The crew, they were very pleasant and good about taking care of our needs."
Khuyết điểm: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
Ưu: "Alinda, the stewardess."
Khuyết điểm: "Too long journey."
Ưu: "Very friendly crew and efficient check-in service. Food was lovely."
Khuyết điểm: "Multiple problems with onboard entertainment re-setting itself."
Khuyết điểm: "They knew we would never make the connection flight and still they told us it will be fine after adding a stop which changes the schedules. When we arrived the connection plane was still there but we were never registered on it. I will ask for compensations even if I have to take a lawyer."
Khuyết điểm: "The Airlines is saying, They notified the travel agent. I did not receive any emails. I was able to do web checkin. Only when i went to the airport, I was told, the flight got cancelled. Had to stay 24 hours in Bangalore. Very BAD service."
Ưu: "Entertainment and food"
Khuyết điểm: "Could not sleep... Need more room"
Ưu: "Good boarding. Nice flight attendants."
Khuyết điểm: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."
Maybe because I finally got to New York many delays on the flight. Very disappointed that a survey wasn’t sent out on my my trip out to Milwaukee on August 5-6 debacle. Which flight stranded on tarmac 4 hours then couldn’t get a straight answer to book a flight to Milwaukee. Spent 4-5 hours trying to get flight to Milwaukee no sleep then to finally get a flight with only 2 hours of sleep . No answers why prey flight was canceled and no help at JFK GETTING LUGGAGE & REBOOKING FLIGHT. . This was just the tip of the fiasco!!!!!
Smoothest landing I've ever had! Delta flights are usually quality.
No complaints. Good overall.
I gate checked my carry on bag. Upon deboarding the luggage was on the top shelf of a cart since we didn't have a jet way. I asked the man standing by the cart if he could help me get it off. He told me that i could get it off myself. I'm 72 yrs old. A little help would of been appreciated.
Ưu: "Very punctual! We arrived on the exactly time as estimated."
Khuyết điểm: "Very poor snack options"
Ưu: "Most humorous crew I have had in a long time. Had regular beverage service, coffee service and a water service!"
Khuyết điểm: "I can’t think of a thing."
Ưu: "Food on long legs was excellent."
Khuyết điểm: "Delayed in Atlanta. What’s new?"
Ưu: "Comfortable Seats. Good cabin service."
Khuyết điểm: "A no problem flight"
Ưu: "Reliable Airline - on time - kept up to date on flight timing - Great crews. Good stuff."
Khuyết điểm: "Good stuff."
Ưu: "comfort plus really makes a difference"
Khuyết điểm: "include at least 1 checked back with comfort plus or some kind of discount."
Khuyết điểm: "Delays"
Ưu: "Crew was great, comfortable and clean"
Khuyết điểm: "One plane didn't have TV screens on the backs of the seats, which would have been nice for the 1 hr 45 min flight"
Khuyết điểm: "At least free water"
Ưu: "Plane was on-time, that was the only thing nice to say about this flight."
Khuyết điểm: "First, I was charged $100 because my bag was 3 kilos over weight. Second the seats in Comfort Plus were old. The recline was weak and there were no foot rests. For a cheaper flight on American, the seats have those amenities making it easier to sleep. Plus the food was inedible."
Khuyết điểm: "Seating was cramped in economy, but you get what you pay for!"
Khuyết điểm: "Unacceptable delays"
Ưu: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Khuyết điểm: "The small bathrooms"
Ưu: "Boarding was easy, plane clean, snacks good."
Khuyết điểm: "Small plane but that’s not really fixable"
Ưu: "Entertainment was outstanding and the food was very good. The service was excellent."
Khuyết điểm: "Boarding takes too long"
Khuyết điểm: "Waited in the runway and then taxied forever"
Ưu: "Quick flight"
Khuyết điểm: "Nothing"
Ưu: "Very short flight. Not much to say"
Khuyết điểm: "Not much to say"
Ưu: "Simple, easy"
Khuyết điểm: "Nothing"
Ưu: "Original flight delayed by more than 2 hours. Rescheduled and got to Bos with a layover"
Khuyết điểm: "Delta rescheduled me automatically and I woudl not have found out if I did not call their re-booking center."
Khuyết điểm: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."
Ưu: "Clean plane with nice navigable entertainment."
Khuyết điểm: "Crew was chatty with each other & joking with one another but almost rude about serving us. Ran out of sandwiches for purchase at lunch flight & simply threw snacks at us. Made “ exhausted” comment about getting a lime wedge for a margarita & then went to rear of plane to chat with other flight attendents. Worse, we booked with kayak, but actually the delta/ Aeromexico flight was booked with vayama. When one flight changed departure time, we no longer had our great pre-selected seats & couldn’t check in online. We had to work it out with delta & then aero Mexico t. After 30 min on the phone we got the last 3 bavk row seats near the toilets & cackling, aging flight attendants. No reclining or real food made for a lousy 3 1/2 hr lunch flight. No apologies, smiles of sympathy. Just snacks tossed our way"
Ưu: "Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience."
Khuyết điểm: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."
Khuyết điểm: "App did not work for entertainment."
Khuyết điểm: "I never got to Cabo. It took 2 hours for Delta to de-ice the plane in Milwaukee. Because of the long delay we missed the flight to Cabo. We asked Delta to book us on another flight to get us to Cabo today, Delta reps said nothing was available. Delta gave us a discounted coupon for a hotel in Atlanta and rebooked us on a flight to Cabo tomorrow."
Ưu: "The snack was nice."
Ưu: "Everyone did try to be helpful but it seems that no one at Delta really knew anything that was going on today"
Khuyết điểm: "The fact that I missed yet another connection because of a Delta issue. The difference is that this time there was not another connection for me to go to and I was told I would be provided a hotel in Atlanta which was not the case. I had to transfer to a flight 2 hrs away from my home only to still be on the floor of Atl airport because they are unable to appropriately de-ice planes."
Ưu: "Online app to watch movies made the trip fly by. Pun intended"
Ưu: "Boarding was good, crew was friendly and we were on time."
Ưu: "I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person."
Khuyết điểm: "Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey."
Ưu: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Khuyết điểm: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."
Ưu: "It was quick and on time relatively smooth flights with little turbulance."
Khuyết điểm: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."
Khuyết điểm: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Ưu: "The plane was not so new or good"
Khuyết điểm: "The plane and the atention"
Khuyết điểm: "Late taking off"
Ưu: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."
Khuyết điểm: "Board the back of the plane first"
Ưu: "On board crew was helpful and polite considwring our circumstances."
Khuyết điểm: "Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!"
Ưu: "The crew, as always, were fantastic."
Khuyết điểm: "Being delayed for hours because of bad weather 5 days ago is unfathomable. Delta needs to fix the IT scheduling issues causing the frequent delays."
Ưu: "Ease in finding another connecting flight get to Miami when our connection was delayed."
Khuyết điểm: "Time between connection should be 2+ hours"