Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Ý đến TP. Hồ Chí Minh
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến TP. Hồ Chí Minh.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến TP. Hồ Chí Minh có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến TP. Hồ Chí Minh với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến TP. Hồ Chí Minh trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The seat was great."
Khuyết điểm: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Ưu: "Flight attendants were amazing and so service oriented!"
Khuyết điểm: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Khuyết điểm: "Good"
Ưu: "One of the best service! Thank you!"
Ưu: "Friendly staff, fast service, and good food."
Ưu: "Staff was great!"
Khuyết điểm: "Food wasn’t the best."
Ưu: "A taste of Japan food."
Khuyết điểm: "None"
Ưu: "Great service"
Khuyết điểm: "A bit warm"
Ưu: "The food and the very friendly and courteous flight attendants."
Ưu: "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
Khuyết điểm: "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
Ưu: "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
Khuyết điểm: "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."
Ưu: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Khuyết điểm: "The seats are kind of flat."
Ưu: "Excellent service. Good food. Great entertainment selection."
Khuyết điểm: "No free WiFi"
Ưu: "All the service was good."
Khuyết điểm: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Ưu: "Great crews and good foot space!"
Khuyết điểm: "Food was terrible! Getting worse every time !"
Ưu: "More space than usual between chairs. Crew is friendly."
Khuyết điểm: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Khuyết điểm: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Ưu: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Khuyết điểm: "The Hollywood entertainment options were limited and not very interesting."
Ưu: "Crew onboard and in Brussels where very nice and efficient."
Khuyết điểm: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
Ưu: "Friendly staff and great food. Cabin was spacious even for Economy."
Ưu: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Khuyết điểm: "Seats in economy are a little uncomfortable, but to be expected."
Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"
Ưu: "The flight attendants were extremely attentive and courteous"
Khuyết điểm: "The meals were awful"
Ưu: "Very comfortable plane and excellent service."
Khuyết điểm: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ưu: "Staff was pleasant, food was good, decent movies overall."
Khuyết điểm: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Seat was good and slept like a baby"
Khuyết điểm: "Nothing really, slept the whole way"
Khuyết điểm: "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
Ưu: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
Ưu: "Good service Soft landing Clean"
Khuyết điểm: "Not really"
Khuyết điểm: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
Ưu: "The flight attendants are super nice every time we fly with ANA, and the have great food."
Khuyết điểm: "N/A"
Ưu: "Good service."
Khuyết điểm: "Was put on "Standby", even though I was traveling with my teenage daughter, and I arrived more than 2 hours before departure! I ended up getting a seat, but this was unnecessary stressful (there were some seats left in business, so they knew I was going to get a seat eventually. They could have told me I was going to be able to go at check-in)."
Ưu: "2 inches more legroom in economy than other airlines on that route."
Khuyết điểm: "It was very warm on the plane."
Khuyết điểm: "Flight were shaking badly several times and I feel dizzy"
Ưu: "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
Khuyết điểm: "The only gripe for me would be the movie selection. There are not that many choices."
Ưu: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Khuyết điểm: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Ưu: "I fly around often, at least 10 times a year, and ANA has always had the best service, cleanest planes, and the best entertainment. I recommend flying with ANA anytime you travel."
Ưu: "Best service ever provided by an airline"
Khuyết điểm: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
Khuyết điểm: "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."
Khuyết điểm: "Wifi should be free"
Ưu: "food , service"
Ưu: "Nothing really major to complain about but nothing that went the extra mile..."
Khuyết điểm: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
Ưu: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Khuyết điểm: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Khuyết điểm: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Ưu: "Great foods and services"
Khuyết điểm: "The plane needs upgrade business class seats"
Ưu: "Ok boarding, plane was new, entertainment system was up to date"
Khuyết điểm: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Khuyết điểm: "No complain . It’s singapore airlines"
Ưu: "Crew were great. Flight was not full."
Khuyết điểm: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Ưu: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Ưu: "The crew was terrific. Always smiling and helpful."
Khuyết điểm: "If you need more space economy is a tight fit. It would be better to upgrade."
Khuyết điểm: "Great Airline. Great staff and service. Good food and drink."
Ưu: "Seat was very comfortable, crew was very nice,"
Khuyết điểm: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Ưu: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Khuyết điểm: "I will not buy the air ticket from cheap ticket any more."
Ưu: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Khuyết điểm: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
Ưu: "Service was great on both sectors"
Khuyết điểm: "Premium economy seat is still not comfortable enough in comparison with economy."
Ưu: "personel provided excellent service"
Khuyết điểm: "food was ok. A faulty entertainment system did make our flight feel longer."
Ưu: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Khuyết điểm: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ưu: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Khuyết điểm: "Need to update the planes.."
Ưu: "The staff is amazing and know what parents of bubs need."
Ưu: "Singapore airline is amazing, great service and quality entertainment."
Khuyết điểm: "None"
Ưu: "Food, service"
Ưu: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Khuyết điểm: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ưu: "all of SQ"
Khuyết điểm: "nothing"
Khuyết điểm: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Ưu: "The flight attendants were nice, attentive and joyful!"
Khuyết điểm: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Khuyết điểm: "Some staff not courteous which surprised me"
Ưu: "The serivce was amazing. Also it was clean and the food was great."
Ưu: "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
Khuyết điểm: "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
Ưu: "Service is the best among the airlines I’ve ever taken"
Khuyết điểm: "Never ever get free upgrade"
Khuyết điểm: "Stewardesses were a bit rude"
Ưu: "Crew was great. Food not bad for airline food . It was clean."
Ưu: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ưu: "Best serves ever will fly every time"
Khuyết điểm: "Need to be able to upgrade with Krisflyer Miles"
Ưu: "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Khuyết điểm: "Really nothing. I loved flying with them."
Ưu: "Friendly staff."
Khuyết điểm: "Kids' meal didn't have fruits. No cellphone charger."
Ưu: "Staff were awesome. given that my wife and son both had food poisoning."
Khuyết điểm: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Ưu: "Nothing specific"
Khuyết điểm: "No real dramas"
Ưu: "service, good TV quality and good movie selection"
Khuyết điểm: "sound quality with headphones was horrible"
Ưu: "Made Econ class feel like biz :)"
Ưu: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Khuyết điểm: "Nothing"
Ưu: "everything, excellent job"
Ưu: "Great price"
Khuyết điểm: "Food is not good"
Ưu: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Khuyết điểm: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ưu: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Khuyết điểm: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
Ưu: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Khuyết điểm: "None"
Khuyết điểm: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Khuyết điểm: "old facilities"
Ưu: "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
Khuyết điểm: "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Khuyết điểm: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Ưu: "The seat was ok... not too narrow neither too wide. All crews were awesone"
Khuyết điểm: "Plz improve the foods and entertainments"
Khuyết điểm: "Food"
Ưu: "Seat comfortable"
Ưu: "Seat comfortable"
Khuyết điểm: "Too much A/C, feel cold."
Khuyết điểm: "Internet connection at airport and lounge is not good"
Khuyết điểm: "More refreshments"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Khuyết điểm: "Thank for everything it is excellent"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Ưu: "Super comfy seat and entertainment, plus staff super nice"
Khuyết điểm: "Too long on boarding"
Ưu: "Everything is fantastic from the stuff, food and a lot of leg room."
Khuyết điểm: "Nothing"
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Khuyết điểm: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Too many security screenings including the airline’s itself.!!!"
Khuyết điểm: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Ưu: "For the most part the crew were very helpful."
Khuyết điểm: "Food quality and quantity."
Khuyết điểm: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Ưu: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Ưu: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Khuyết điểm: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Ưu: "Excellent service from the crew. Flight on time."
Ưu: "Check-in counter and gate staff were really accommodating and professional."
Khuyết điểm: "Cabin crew lacked training. They skipped rows, didn’t apologize, forgot to bring things when requested and had to be reminded again & lacked common courtesy. One guy barely opened his mouth and talked by pointing fingers. So rude! The food portion size is an absolute joke! Never have I seen such a skinny sized meal. It was insane. I’m a lean guy and even I wasn’t full! The quality of the food in the second service was awful. My rice wasn’t cooked all the way & the bread was clearly stale."
Ưu: "I liked staff , boarding was organized food was not very good needs to be improved"
Ưu: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"
Khuyết điểm: "light breakfast and light snacks for an 8-hour flight? come on!"
Ưu: "The food was good. The legroom was enjoyable."
Khuyết điểm: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Khuyết điểm: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Ưu: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Khuyết điểm: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Khuyết điểm: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Ưu: "The food was the best airline food out there. Also, the regular economy seats recline more than other airlines."
Khuyết điểm: "The boarding process was chaotic. There was. O system to the boarding and it made for a lot of pushing to get in line."
Khuyết điểm: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Khuyết điểm: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."
Ưu: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Ưu: "Comfortable wide seats, good service"
Ưu: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Khuyết điểm: "The headphone jack on my entertainment system was defective."
Khuyết điểm: "Expect more then OK from Qatar."
Ưu: "Service always attentive , availability of food on demand outside scheduled meals ."
Khuyết điểm: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"
Ưu: "I have been in qatar airways many a times and they have done an excellent job connecting Kathmandu to outside world. The experience is usually very nice-the plane is in good condition, the fly crew are always smiling and helping, the food and entertainment are great."
Khuyết điểm: "May be this is one time thing, but the ground crew were terrible, particularly the man who was on the check-in counter. Spoke with a robotic tone and was very rude. Spoke as if he owned the plane and we were asking for a free ride. Very disappointing start to a long journey."
Khuyết điểm: "Layover in the middle of the night - no sleep! Also, crew kept waking us up for meals etc, versus letting us sleep."
Khuyết điểm: "The flight was delayed, i had only 2 hours connection in Chicago for an international flight, they asked passengers to NOT panic and do not ask if they didn't call a passenger name. They will call passengers who would miss thier connection for accommodation otherwise you are safe. Unfortunately I didt ask since they didn't call me, when I reached the gate from Chicago, it was closed."
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Khuyết điểm: "Gate change confusion unnecessary"
Khuyết điểm: "Seating"
Ưu: "Crew was very good and helped whenever it was needed"
Khuyết điểm: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
Ưu: "Crew was great"
Khuyết điểm: "Not enough room for baggage"
Ưu: "I like the food, history, and the people contributing to make this country so beautiful."
Khuyết điểm: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
Ưu: "Easy check in and comfortable flight. The crew are very helpful."
Khuyết điểm: "Boarding"
Khuyết điểm: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."
Khuyết điểm: "EVERYTHING"
Ưu: "Delayed by 3 hours!!"
Khuyết điểm: "Everything was excellent"
Khuyết điểm: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
Khuyết điểm: "Would like to put my feet up in front of me."
Khuyết điểm: "Nothing"
Khuyết điểm: "Nothing."
Khuyết điểm: "Zero opportunity for refund or rescheduling. Response: 'Sorry for your misfortune but no refund is available since you used a third party ."
Ưu: "Loved every moment!"
Khuyết điểm: "Nothing!"
Ưu: "Everything except boarding and internet"
Khuyết điểm: "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"
Khuyết điểm: "Movie selection terrible."
Khuyết điểm: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."
Ưu: "The movie selections, and really nice lighting on board."
Ưu: "The service, the comfort,"
Ưu: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Khuyết điểm: "Boarding was too Long with to much security measures"
Khuyết điểm: "Service was bad."
Ưu: "The delay was too long and disorganized."
Ưu: "The AirBus A380 plane is amazing! Really great movie options too - almost too much choice."
Khuyết điểm: "They randomly chose us to conduct a carryon bag search, which is fine. But they also randomly chose 100 other passengers and there wasn't enough information or staff to do this random check efficiently. Hence, we were more than an hour delayed."
Ưu: "Booked the wrong flight and had no trouble in switching flights to the correct one. In flight experience was far above average and the comfort level was the best of any flight I have been on."
Khuyết điểm: "Nothing"
Ưu: "Stuff and everything else was just magnificent. If you have opportunity don't miss this company"
Khuyết điểm: "Nothing. Everything was just perfect. Specially stuff"
Ưu: "Movie selection was good."
Khuyết điểm: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."
Khuyết điểm: "Hard to hear the announcements."
Ưu: "Good staff"
Ưu: "Impecable! Not too many announcements! Absolutely gorgeous plane, great crew, good bathrooms, comfy seats, more room, the plane is so huge you don't feel a take off or landing. Easy pleasant check in process. Thank you!"
Khuyết điểm: "The food, well I rarely eat on a plane, but some times its a bit better than the others. Vegan options could be good option as i don usually trust meat or fish on a plane! The touch screen doesn't feel the "touch" lots of times"
Ưu: "Seat comfort Free booze"
Khuyết điểm: "The fat guy farting in front of me"
Khuyết điểm: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."
Ưu: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."
Khuyết điểm: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."
Khuyết điểm: "Bothing"
Khuyết điểm: "Carry on weight retractions and scattered boarding"
Ưu: "Spacious seating."
Khuyết điểm: "I wanted to sit upstairs"
Ưu: "This was our first trip to Europe using Emirates airline. It was perfect. Low price, excallent meals & service aboard. All staff very professional & helpful. Check in at airports were a breeze. Will definitely use Emirates again & recommend to family & friends."
Ưu: "Best airline. Comfortable seats"
Ưu: "Easy booking, seat availability, massive music library."
Khuyết điểm: "Price,"
Ưu: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."
Khuyết điểm: "More regular offerings of drinks."
Khuyết điểm: "food"
Ưu: "The staff was nice, pleasant and attentive!"
Khuyết điểm: "Loved everything!"
Ưu: "* Comfortable seating * Genial and efficient staff * Outstanding variety of in-flight entertainment * Price!"
Ưu: "Everything was efficient and fast. The entire staff was friendly and helpful."
Ưu: "Crew was professional, food was good."
Khuyết điểm: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"
Khuyết điểm: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."
Khuyết điểm: "Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information. Arrived in Istanbul with a very tight connection. Airplane was not given a gate so we needed to take a bus to terminal. The bus dropped us just about as far from our connecting gate as possible. Since it took four buses to transport passengers, one could have been designated for US bound transfer passengers (who were all leaving from same group of gates) and taken us directly there."
Ưu: "I always enjoy Turkish airline flights but lately the quality of food is not as it used to be. Flight entertainment is excellent and boarding was smooth. Getting luggage at the airport was quick"
Khuyết điểm: "I wish food would be better"
Khuyết điểm: "Boarding. The gates were cheep changing. Poor room between seats."
Khuyết điểm: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
Khuyết điểm: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
Ưu: "The flight crew was friendly and kind."
Khuyết điểm: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
Khuyết điểm: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."
Ưu: "Nothing is changing, they need to make some adjustments"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
Khuyết điểm: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Ưu: "The food and entertainment was good. The crew was very nice."
Ưu: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Khuyết điểm: "It's a long flight. But that's unavoidable."
Ưu: "Excellent check-in and in-flight service"
Ưu: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
Ưu: "friendly people. good food. top notch service"
Ưu: "crew, fod, entertainment was great"
Khuyết điểm: "seats"
Ưu: "Good food and service"
Khuyết điểm: "A little turbulence"
Ưu: "Great attention and kindness from the attendants"
Khuyết điểm: "The cabin was very very hot during the flight."
Ưu: "Excellent cabin crew, food and diverse entertainment."
Ưu: "Good selection of entertainment, comfortable seats."
Khuyết điểm: "late boarding"
Ưu: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Khuyết điểm: "There wasn't nothing that I didn't like . I love me some Turkish airline."
Ưu: "Very friendly and accommodating staff. Helped us with luggage. Also, the food was excellent and abundant."
Khuyết điểm: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
Khuyết điểm: "Hardly any leg space"
Ưu: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Khuyết điểm: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."
Ưu: "Good flight service. Nice STAR lounge in Milan"
Khuyết điểm: "On line check-in does not remember frequent flier info."
Ưu: "Food and beverage Entertainment"
Khuyết điểm: "Waaaaay too hot on the plane. I was so uncomfortable as were serveral other people I spoke to on the plane"
Ưu: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."
Ưu: "Service is excellent. Ground support was okay, not overly friendly."
Khuyết điểm: "Istanbul airport has too many people not a lot of place to sit and rest. Very difficult to use the internet."
Ưu: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Khuyết điểm: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
Ưu: "Everything was appreciated"
Ưu: "the service"
Khuyết điểm: "the entertainment"
Khuyết điểm: "Lost my bag. Again no gate number from Instambul to NY."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."
Ưu: "Good food, great crew."
Khuyết điểm: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
Khuyết điểm: "Checked bag got ruined, servie was terrible"
Ưu: "Quick, easy, and friendly staff. The seats were comfortable and the boarding process was fairly quick and painless."
Ưu: "emergency row had plenty of leg room."
Khuyết điểm: "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."
Khuyết điểm: "Always same food each time bad experience"
Ưu: "Food was excellent"
Khuyết điểm: "Seats a little cramped"
Ưu: "I enjoyed the tasty meals:)"
Khuyết điểm: "Short space for legs"
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