The best but I wish the WiFi was on burning the flight
Ưu: "Crew professional. Clean. Safety and security and health prioritized."
Khuyết điểm: "food could have been better."
Ưu: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Ưu: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Khuyết điểm: "Honestly, this trip worked very fine. I do not have additional recommendations."
Khuyết điểm: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."
Ưu: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Khuyết điểm: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."
Ưu: "Great crew and food. Nice economy class."
Ưu: "Boarding was very smooth."
Khuyết điểm: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Ưu: "Crew was OK."
Khuyết điểm: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Ưu: "The crew and accommodations"
Khuyết điểm: "Availability of vegan meals"
Khuyết điểm: "Seat comfort"
Ưu: "nice crew, great service"
Khuyết điểm: "Boarding by bus at Doha is lengthy and not very comfortable."
Ưu: "Crew was good! Food was good! Boarding was on time !"
Khuyết điểm: "Economy comfort could be better."
Ưu: "On time. No problems"
Khuyết điểm: "Great selection of movies and the food was really good as well."
Ưu: "Everything was great"
Khuyết điểm: "I advise Qatar Airways"
Ưu: "seat was great"
Khuyết điểm: "flight attendant should be nicer"
Ưu: "Efficient, and courteous,seats too were comfy, neat amd clean"
Khuyết điểm: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"
Ưu: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Ưu: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Khuyết điểm: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Ưu: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Khuyết điểm: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Khuyết điểm: "Nothing"
Ưu: "empty seat next to me!"
Khuyết điểm: "more cramped than akld to doha"
Khuyết điểm: "None"
Ưu: "great service from flight attendnants."
Khuyết điểm: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Ưu: "crew was lovely and plane was very new"
Khuyết điểm: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."
Khuyết điểm: "I missed my flight from Nairobi to kisumu"
Ưu: "All the services plus the entire team"
Khuyết điểm: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Personal courteous service"
Khuyết điểm: "Quality of food"
Ưu: "The Qatar Airways price."
Khuyết điểm: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Ưu: "Selection of alcohol."
Khuyết điểm: "The selection of food."
Ưu: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Ưu: "Ease of boarding process,"
Khuyết điểm: "Food while going to Hyderabad. Unfortunately, we have ordered Lacto Veg thinking they will provide milk etc. That food was horrible"
Ưu: "Comfort of the seat/bed"
Ưu: "-Cleanliness -on time arrival"
Khuyết điểm: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Khuyết điểm: "The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best."
Ưu: "Plane was perfect"
Khuyết điểm: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Ưu: "Staff was excellent"
Khuyết điểm: "More selection or choices like international food not like focus on Indian food"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "The crew, they were very pleasant and good about taking care of our needs."
Khuyết điểm: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."
Ưu: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Khuyết điểm: "Seats too close. Person in front was in our lap almost."
Khuyết điểm: "Better seats."
Khuyết điểm: "Maybe not BA fault but immigration wait at jfk was 11/2 hours!"
Khuyết điểm: "Could have been on time and better prediction of delay length"
Ưu: "The crew were very accommodating"
Khuyết điểm: "The food"
Ưu: "Crew was super friendly!"
Khuyết điểm: "The preferred passenger security line was a total scrum - worst part of our holiday"
Ưu: "The entertainment options are good, the food is good and the aircraft was clean with plenty of plugs for mobile devices."
Khuyết điểm: "The boarding process was chaotic. Also other than checking boarding passes airline staff don’t help people find their seats or get settled."
Ưu: "Crew were helpful. Food was OK. I had Hindu meal and it was hot and tasty but salty."
Khuyết điểm: "Seats could have been more comfortable. I am not a tall person so seat spacing was not an issue, but for any one more than 5'8'' tall, seat spacing may be uncomfortable."
Ưu: "Check In went fast, getting through security was also fast. The price was excellent."
Khuyết điểm: "Small seat, did not recline fully but it was an economy ticket."
Ưu: "The crew were what you would expect - friendly & efficient"
Khuyết điểm: "Uncomfortable seat Entertainment screen inadequate - flickered and touch control worked around 30% of time Entertainment choices were tired and outdated"
Ưu: "BA has really comfortable arrangements and seats."
Khuyết điểm: "Boarding at Gatwick was a bit slow and disorganized."
Ưu: "The ice cream bar served as a snack."
Khuyết điểm: "The flight left late. It was one of the most turbulent flights I’ve ever taken-multiple people threw up, including my son 5 times. The in flight entertainment didn’t work and service wasn’t great."
Ưu: "Seats are good sized. Food and service was good."
Khuyết điểm: "Too many flight delays."
Ưu: "Meals, crew, movies"
Khuyết điểm: "N/A"
Ưu: "Left and arrived on time. Bag travelled free."
Khuyết điểm: "No legroom for tall people. Stuffy cabin."
Ưu: "Good flight. Easy check in"
Khuyết điểm: "Unexpected fees charged for luggage"
Khuyết điểm: "Delayed, had to pay for beverages, tight seating"
Ưu: "The crew was friendly and the food was good."
Khuyết điểm: "Being on a plane for 9 hours in those small seats with no leg room is not pleasant, but I don't guess that will ever change. Also, no music to listen to other than United Kingdom bands I never heard of...I tried some... not my thing. Would like to have had some classic rock options, British or otherwise."
Khuyết điểm: "The plan from Philadelphia to Amsterdam didn't have the normal TV screens in the seats ahead of the passengers, which meant we all had one show to watch. :("
Khuyết điểm: "They cancelled my flight rebooking us a day later causing me over $1000 in an extra night of hotel in London, forfeited hotel night in Italy, forfeited prepaid tour as well as extra hotel night for friends meeting us."
Ưu: "Boarding was different than told. All boarded from front. Routine short flight"
Khuyết điểm: "Delayed 4 hours and lied to the entire time that it would “only be 20 more minutes” while we were just sitting in the plane on a very old, uncomfortable plane"
Khuyết điểm: "Many cancellations and airline lost my luggage"
Ưu: "The food was good"
Khuyết điểm: "Because of technical difficulties, we had to get off the plane after having boarded so it left with 1h30 delay. That can happen to everyone though but that's not it. On the plane, after having paid for specific seats, the entertainment system did not work as well as the individual lights despite the crew knowing about it. When we notified them, all they said was "Oh! Someone should've told you. Sorry." The one in charge of the crew offered us champagne but never came back with it. So with my girlfriend, we spent 8 hours from London to NYC in darkness with no entertainment despite having paid for it. Finally, I've been trying to get in touch with customer service for 3 weeks now and I still haven't gotten a hold of anyone."
Ưu: "The captain and first officer were extremely courteous and professional . I was impressed at the way the captain managed the delayed departure taking time to brief the passengers at the boarding gate. When we eventually changed planes and moved to another gate to board it all went without a hitch."
Khuyết điểm: "Nothing"
Ưu: "staff friendly."
Khuyết điểm: "seat broken, screen broken. When fixed the choice of movies was very limited. In seat power not working, so couldn't work after battery exhausted. Flight attendants were all friendly but didn't respond to call button or other requests."
Ưu: "British Airways is what flying used to be. They are on time, polite, have great service, food and entertainment. The blankets, pillows and headphones are finished free of charge as are the meals that I thought were good. The personal entertainment systems include something for everyone. I highly recommend British Airways."
Khuyết điểm: "Londoners operate at cooler temperatures than us Florida residents and I was freezing in a sweater and blankets on the flight from London to Tampa. The cabin could have been warmed up a bit."
Ưu: "I can't believe how close the seats are. The lady behind me got mad at me for wiggling in my seat. My butt was sore as the seat is so small and the guy next to me had his arm on the console all the time so I had to lean left the whole trip. I couldn't charge my phone for 8 hours of the flight so when I got to JFK my phone was dead. It doesn't heart to put power plugs in every row. This is the 21st century and this is British airways representing great Britain. I guess gb isn't great no more. One more thing I don't eat pork and when the flight attendant offered me dinner she said I only have sausage. Be considerate on passengers that don't eat pork"
Khuyết điểm: "Nothing"
Ưu: "Ticket agent was courteous, helpful, set up the positive vibes for our flight."
Khuyết điểm: "Our experience was great,"
Ưu: "Very smooth security and boarding process at Gatwick. It was worth the extra $11 to have pre-selected my seat, 9C, in the second row of Coach on the aisle. The seating was a bit cramped, and the flight was full, but being up front made everything more pleasant. The landing process in Valencia went very well, and the metro to the town center was very efficient."
Khuyết điểm: "The flight attendants had some problems initially with the electronic card reader for taking payments for food and beverage. It's always a bit jarring to me to be onboard an airplane where there's not a single complimentary beverage option, but I know it's common on many non-US carriers."
Ưu: "see above"
Khuyết điểm: "see above"
Khuyết điểm: "seats were tiny"
Ưu: "did not get notification about early flight departure, I do not expect great airline food but the food was TERRIBLE ! Staff was not informative about much nor did they serve with a 'smile""
Khuyết điểm: "see other note"
Khuyết điểm: "It was a 3 hour overnight flight and the crew went up and down the aisles selling things and waking everyone up. Seemed like selling duty frees was more important to the airline than passengers having a pleasant flight."
Khuyết điểm: "No hay entretenimiento"
Ưu: "Leg room, food and entertainment"
Ưu: "There is nothing to like. I paid for three return tickets from Amsterdam to London. My family and I were at airport and couldn't get on the flight. Even return trip wasn't honored. I made a mistake by choosing this carrier and would never do this or even recommend British Airline to anyone. . What disaster."
Ưu: "Larger seats, TV Monitors, headphones and pillow immediately available, meals and snacks and in-between water and tea services, Crew was outstanding. Boarding seemed awkward at the last since families and rest of seats load at one time at the last but still doable. I enjoyed my flight. Thank you."
Ưu: "On time"
Khuyết điểm: "Not a thing"
Ưu: "The seats were comfortable and they gave enough food and water."
Khuyết điểm: "We did on line check in, printed the tiket, and they decided to reprint it, and it never work, every time that we used this re-printed ticket doesn't work, we needed to call many time the staff, and in the baggage drop off constantly said that our baggage hast over weigth without weigth it, the scale said another thing, I have the impresion that they were pushing for extra-weigth pay."
Ưu: "On time, good entertainment"
Khuyết điểm: "The plane takeoff time was delayed by almost two hours. When we got to Oakland, waiting for the luggage took an exceptionally long time. Don't understand why we couldn't sit in the waiting room until a "certain time" before getting on the plane, we had to wait outside in a hall with no seats. The room was not being used by anyone else."
Ưu: "2 of the flight attendants"
Khuyết điểm: "The anarchy boarding process. The lack of plugs on the flight. The 2-year-old lap child in the seat with his Mom next to me that kicked, threw, fussed, hit, cried and more through most of the 8-hour flight because somehow a child that big doesn't need his own seat. The lousy, lousy food. The lack of food. The seats that were so tight I couldn't get up to use the lavatory when the inconsiderate woman in front of me put her seat back (and I'm totally average size). The awful entertainment selection. The worn, dirty plane."
Ưu: "Both of my flights had no person in the middle seat, so I was able to spread out more in the space which made it much easier to get some sleep, especially on my red eye flight!"
Khuyết điểm: "No complaints; great service! I'd definitely fly British airways again."
Ưu: "The staff were all very friendly, and even though we did not get seats together at check in, the gate agent managed to find us seats together which made the trip more enjoyable."
Khuyết điểm: "I was disappointed to find that there were absolutely no entertainment or connectivity options on board a 2 1/2 hour flight. It's pretty much standard across carriers now to have at least internet access and a portable device entertainment option. I also did not enjoy paying for even the most basic beverages on the flight. Coffee, tea, and soft drinks should be included. You'll save a pound, but lose a customer."
Ưu: "The in-flight service was great!"
Khuyết điểm: "My luggage didn't make it to NY. Very upset about this because I have no idea when it will be delivered!"
Khuyết điểm: "The seats are so close together the seats are actually painful. I'm 6 ft tall and my boyfriend is 6 3". A very short lady in front of us leaned all the way back and caused such major discomfort my boyfriend had to push her forward. She then complained even tho she visibly had a lot of space. We requested an upgrade from gate crew and flight crew upon boarding but were told the flight was full even though multiple seats were available. Will not fly British Airways again."
Khuyết điểm: "My flight was booked for April 25 and my paperwork actually showed that. Upon arrival at Gatwick I was told the flight left on April 24 and no other flight till April 27 so I had to go to Heathrow."
Ưu: "The crew was very friendly and the captain did his best to make up for a delay"
Khuyết điểm: "There was a bit of stress during boarding with people unable to find luggage space - and at least one verbal argument between passengers"
Missed my flight No alerts about visa to Hanoi
Very good airline, everything easy, check in etc, good service and leaves on time.