Ưu: "Was able to switch to an open row dubai to jfk. Nice crew..good food..veggie choices."
Khuyết điểm: "Jfk-mia..held for gate 1 hr.."
Khuyết điểm: "No beverage service"
Ưu: "La atencion , la abilidad y sobre todo su cortesia.."
Khuyết điểm: "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
Ưu: "Fast boarding, on time, movies."
Khuyết điểm: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Ưu: "Absolutely friendly Professional"
Khuyết điểm: "Nothing"
Khuyết điểm: "Having Christian music to listen to on the flight as an option"
Ưu: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Khuyết điểm: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
Ưu: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Khuyết điểm: "It was impressive. Can’t yhink of anything."
Ưu: "Not really Seat cushion hard ."
Khuyết điểm: "Boarding disorganised..little management of the process"
Khuyết điểm: "The screens should be replaced with new High quality ones."
Ưu: "Food and attentive of the crew."
Khuyết điểm: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Crew was good. Food was good."
Khuyết điểm: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
Ưu: "The airplane The food"
Khuyết điểm: "The time"
Ưu: "Everything else"
Khuyết điểm: "Cabin crew less approachable than usual"
Khuyết điểm: "Not much food to eat."
Ưu: "All the teem all the services"
Khuyết điểm: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"
Ưu: "New plane, 380 i think, so everything worked well"
Khuyết điểm: "This seem kaotic, people don't listen, staff send over it"
Ưu: "My first flight with Emirates. Excellent all round"
Khuyết điểm: "Nothing"
Ưu: "Like the cabin crew... comfortable seat in the business class"
Ưu: "The food"
Khuyết điểm: "Nothing"
Ưu: "Everything was great"
Khuyết điểm: "Nothing"
Khuyết điểm: "Still flying . I lost my first hotel night what to doooo"
Khuyết điểm: "food and long layover"
Ưu: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Khuyết điểm: "Just the coffee was terrible lol,"
Khuyết điểm: "Didn't leave the UK, volcano"
Ưu: "I loved the crew. Very helpful. Katarina was very helpfull"
Khuyết điểm: "I sat next to the bathrooms"
Ưu: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."
Khuyết điểm: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Khuyết điểm: "No hotel accommodation given by Emirate"
Khuyết điểm: "Seat a little uncomfortable even with mattress. Food not great."
Ưu: "I like food, hospitality, comfort."
Ưu: "Food is good"
Khuyết điểm: "Need Indian tea"
Ưu: "A lot of newly released movies to choose from. Time goes a lot faster if you can watch three two hour movies back to back. Crew was friendly and helpful."
Khuyết điểm: "Online check in could have an easier option to request a special meal. I have a mild wheat allergy. I tried to call the Dubai office after 9AM before my return trip but, nobody answered. I just skipped the pizza and I was fine."
Khuyết điểm: "There were four toddlers across the aisle from us. They never stopped screaming during the entire flight. It made the flight absolutely miserable."
Ưu: "Every thing was ok.but not excellent"
Khuyết điểm: "Specially for getting down from the plane we had to use stairs that is not good specially for senior citizens."
Khuyết điểm: "Headphone was taken by crew the moment plane landed."
Ưu: "Great service, food can be improved. Stop serving pizza it is not healthy and not appropriate for half the passengers"
Khuyết điểm: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."
Ưu: "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"
Ưu: "Food was amazing crew was too helpful nice DDF overall flight was good will travel again"
Khuyết điểm: "We kept a option for wheel chair but no one turned up that was disappointing."
Ưu: "Even though I was flying economy, the seats on the A380 were wide and comfortable and the entertainment onboard was very good."
Ưu: "Boarding announcements somewhat vague - not repeated often enough"
Khuyết điểm: "1: This is related to HORRIBLE experience traveling to Dubai from Ahmedabad on Saturday (EK 202 11 PM/ EK 538). EK 202 – delayed by 24 hours Issue:FROM 3 HOURS INFLIGHT SITTING, RETURNED LUGGAGE, HOTEL FOR 4 HOURS, 12 HOURS OF WAIT TIME ON AIRPORT DOING NOTHING EK 538 – delayed by 6 hours Issue:FROM 3 HOURS INFLIGHT SITTING, 6 hours delay. I booked the flight with Emirates because of their better service even though Price doesn’t matter, but I didn’t expect this bad. No rest from Last 48 hours due to HORRIBLE experience with emirates and Flight delayed. I am surely looking for some king of refund in the ticket since it was really bad experience. It took 48 hours to reach from JFK to AMD (It supposed to be 20-22 Hours). Do you think Should I fly with emirates Again? If yes give me One reason. Thanks. Any feedback appreciated."
Ưu: "Timings were perfect for flight landing and departure. Cleanliness was there."
Khuyết điểm: "Service was very poor. Asked for warm water 3-4 times - no response.. Asked for green tea - no response."