Seats could’ve been more comfortable
Tjue legt me strandes on Iraq and the Manager would not speak to me and tell me if I was rebooked or what, I had my PCR test, was four hours early and complied with everything they asked. I am sickened how they treated customers, I needed to spend $2300 to get back to the US.
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Great crew. Very polite."
Khuyết điểm: "Overcrowded plane. Uncomfortable seats. No room to move around."
Khuyết điểm: "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."
Khuyết điểm: "My judgement will be unfair cause I love Emirates airlines"
Ưu: "Fast Boarding"
Khuyết điểm: "Better Economy Class Seats"
Ưu: "The flight was on schedule, departure and arrival."
Khuyết điểm: "The seats were very narrow."
Ưu: "Attendants and aircraft comfort was excellent"
Khuyết điểm: "No entertainment but it’s probably because it was a short trip"
Ưu: "All was good. Check in was smooth"
Ưu: "Everything was fine."
Khuyết điểm: "All reasonabley good."
Ưu: "Crew was amazing and meals were perfect."
Ưu: "Good flight"
Khuyết điểm: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"
Ưu: "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
Khuyết điểm: "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."
Ưu: "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"
Khuyết điểm: "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"
Ưu: "Smooth boarding and take off on time"
Khuyết điểm: "Food could be better"
Ưu: "For a 15 hour flight the crew made it comfortable"
Khuyết điểm: "The restrooms were non functional by the end of the flight"
Khuyết điểm: "Did not like the fact that I was not able to upgrade"
Ưu: "Upgrade to Business class"
Ưu: "Excellent new plane good food friendly staff excellent entertainment"
Khuyết điểm: "Staff not bring drinks regularly enough"
Ưu: "Left on time. Reached early. Flight crew was friendly. In flight entertainment was good."
Ưu: "Crew was bored, never smiled, obviously not Enjoying their jobs. Food was no better than any other airline, Which means it wasn’t very good. My small carry-on bag was 2 pounds overweight so they made me check it, they weigh every bag. We were looking forward to our flight because we had been told by several people that emirates Airline was special… It was not."
Ưu: "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
Khuyết điểm: "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."
Ưu: "The organization at Dubai airport"
Khuyết điểm: "The small plane and congested space"
Ưu: "Business class was great! Service was great!"
Khuyết điểm: "Food"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Khuyết điểm: "Emirates flight took me and my mom to Milan(Italy) on issued Dubai Boarding pass."
Ưu: "i liked everything on the trip. it was great. gulalai"
Khuyết điểm: "Bathrooms were not clean later in the flight"
Ưu: "Bumped up to first class"
Khuyết điểm: "Service"
Ưu: "Service, food, crew and the A380 was great."
Khuyết điểm: "Nothing"
Ưu: "I was very comfortable."
Ưu: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Khuyết điểm: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."
Ưu: "The FA that served my part of the cabin was polite, friendly, and cheerful."
Khuyết điểm: "I had one piece of hand carried bag from when I boarded on the DC to Dubai leg. On this Dubai to Manila leg I was shocked to discover that the ground crew wanted all hand carried items weighed, and I mean ALL including things like travel pillows and duty free items. I was made to pay $88 for excess weight on the exact same bag I had with me on the first leg. Worse, the (I'm guessing) head of the ground crew gave random exceptions (for example someone had a thick copy of the Koran and some other item that were not weighed). My excess weight probably weighed less than that book. Many passengers ended up returning purchased duty free items and some even abandoned their bags. Upon getting past the initial gate the passengers were ferried by BUS to the plane. The bus ride took forever and of course, in the heat of the Dubai sun, the passengers were made to climb stairs carrying their "overweight" bags to board the plain."
Ưu: "The entertainment is excellent- so many choices. I also really appreciated having a plug and a port in the house seat, I could keep my devices charged and feel free to use them as much as I liked. The attendants were friendly and helpful the entire flight."
Khuyết điểm: "The food was not amazing, for a near 17 hour flight, I think 1 more snack would have been welcome. Also a personal bottle of water would have been great. I had to ask for water several times and I noticed lots of other passengers doing the same."
Khuyết điểm: "Vegetarian meal was bad in terms of quality and quantity."
Ưu: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."
Ưu: "Probably the loveliest airline in the sky today"
Khuyết điểm: "The plain was late & communication by Emirates with the flyers was poor to non-existent."
Ưu: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."
Khuyết điểm: "More regular offerings of drinks."
Ưu: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Khuyết điểm: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Ưu: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Khuyết điểm: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Ưu: "The good was good and the staff treated us with respect."
Khuyết điểm: "When I reached at Dubai l could not get a seat to come to Boston as they had overbooked. But it was a blessing for me as I was given a free round trip ticket from Boston to Kenya to use within one year and for that I thank you."
Ưu: "The attendants are friendly, helpful and responded to my needs graciously. I also love the uniforms, especially the hats. The food was decent and was offered at appropriate intervals. I like the plane too."
Khuyết điểm: "I had reserved an aisle seat by phone but at the airport I was assigned a window seat. No problem---the attendants were helpful and a nice man changed seats with me. I had difficulty with the headset, couldn't get it comfortable and had difficulty adjusting the volume. No big problem considering how good the service was in general. I didn't like a 6 hour wait at Kennedy on my flight to Milan which was dreadfully late."
Ưu: "Accommodating my rest to sit at an exit seat."
Khuyết điểm: "Delayed departure caused me to miss my connection. Monitors for flight times and gate not enough and you had to go and look for it needs to be big and in ver conspicuous places."
Ưu: "The crew The food The entertainment The comfortable seats"
Khuyết điểm: "The airport in Dubai is a little too cold and open to catch a snooze on the floor or at a corner."