Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Milan Malpensa đến Southeast Asia
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 14h 30m
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Southeast Asia.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Southeast Asia có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Southeast Asia với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Southeast Asia trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Khuyết điểm: "Better service from the crews."
Ưu: "Price is good"
Khuyết điểm: "The food can be more improve"
Ưu: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Ưu: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ưu: "everything, the crew was efficient"
Khuyết điểm: "more African entertainment to be added on the Johannesburg route"
Ưu: "Great inflight entertainment"
Khuyết điểm: "Have WiFi that is working"
Ưu: "Serve customers with a smile"
Khuyết điểm: "Better tasting meal packages served at economy cabin"
Ưu: "Crew , amenities and food"
Khuyết điểm: "None"
Ưu: "I always like Singapore Airlines. They should continue to be the best."
Khuyết điểm: "Some flexibility to select food choices even if we book the flight in short notice."
Ưu: "Helpful with our 2 year old"
Khuyết điểm: "Baby change area is very small"
Ưu: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Khuyết điểm: "Food was good but was not full compared to emirates."
Khuyết điểm: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Khuyết điểm: "Change the food menu, boring with the same menu"
Ưu: "Foods. Drinks. Entertainment."
Khuyết điểm: "Nothing. Everything’s so perfect!"
Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Khuyết điểm: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Ưu: "Food was pretty good. Loved the Weiss ice cream bars"
Khuyết điểm: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Ưu: "The staff is amazing and know what parents of bubs need."
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Ưu: "Great service and very very comfy"
Ưu: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Khuyết điểm: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Ưu: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Ưu: "Staff was polite and accommodating"
Ưu: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Khuyết điểm: "None"
Ưu: "Love the promptness of services, always with a smile!"
Ưu: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Khuyết điểm: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Ưu: "The seat is good. Entertainment is good."
Khuyết điểm: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Ưu: "Business seats were excellent"
Khuyết điểm: "All was good!"
Ưu: "SQ did a great job again. I plan to fly them in the future."
Khuyết điểm: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "Ontime, airline stewards were excellent and tv entertainment very good"
Khuyết điểm: "Nothing"
Ưu: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Khuyết điểm: "Nothing to mention, all was good"
Ưu: "Friendly, smiling staff, ever happy to help, nice food"
Khuyết điểm: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"
Ưu: "Was very old plane but was good"
Khuyết điểm: "Food and crew was well"
Ưu: "Christmas decorations, service, attitude of staff"
Ưu: "The people were excellent."
Khuyết điểm: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Ưu: "Nothing specific"
Khuyết điểm: "No real dramas"
Ưu: "Upgraded to biz class, which was fantastic"
Ưu: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ưu: "The comfort and food plus drinks."
Khuyết điểm: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"
Khuyết điểm: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
Ưu: "Crew is remarkable"
Ưu: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Khuyết điểm: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ưu: "Leg room in economy is good, even for tall people. Food was actually quite good."
Khuyết điểm: "Two of our family's seats would not recline, although they were not near an exit row."
Ưu: "Great food, friendly staff, on time... what else do you need?"
Ưu: "The crew is really the only thing making the flight enjoyable."
Khuyết điểm: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."
Ưu: "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
Khuyết điểm: "Can't think of anything:)"
Ưu: "This was probably the best check-in I had. The ground attendant was extremely friendly and helpful. She kindly moved me to the exit seat and made sure I was sitting in aisle seats for the rest of my three flights. All until boarding the process was quick and breezy. In flight, the attendants were professional and friendly. Always smiling and helpful. The entertainment section and food were superb."
Khuyết điểm: "The only negative thing was that boarding of this flight was late and the gates were switched about 40 minutes before boarding. This was due to the fact that the plane arrived a bit late. None the less, we arrived to Singapore on time and everyone made their flights."
"Services were excellent and given on time."
Ưu: "The crew was amazing. very helpful and great services."
Khuyết điểm: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."
Ưu: "We really enjoyed this airline!"
Ưu: "The seat that I picked."
Khuyết điểm: "Running water in the bathroom"
Ưu: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Khuyết điểm: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Khuyết điểm: "Food"
Khuyết điểm: "Too much A/C, feel cold."
Ưu: "Crew is amazing"
Khuyết điểm: "The Entertainment screen wasn’t working"
Ưu: "crew was so kind and lovely with our daughter"
Khuyết điểm: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"
Ưu: "Crew were so good"
Khuyết điểm: "Everything is good"
Ưu: "Crew was nice, attentive and very helpful"
Khuyết điểm: "More leg room"
Ưu: "Very efficient and comfortable flight."
Khuyết điểm: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Khuyết điểm: "Seat comfort"
Ưu: "Flight was fine"
Khuyết điểm: "Did not serve vegetarian food even after repeated requests"
Ưu: "Super comfy seat and entertainment, plus staff super nice"
Khuyết điểm: "Too long on boarding"
Ưu: "The cabin crew was fantastic and made the experience very positive."
Khuyết điểm: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."
Khuyết điểm: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Ưu: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Khuyết điểm: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Khuyết điểm: "Entertainment devices are slow to respond."
Ưu: "Stewards were great"
Khuyết điểm: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Ưu: "The Qatar Airways price."
Ưu: "Not much really."
Khuyết điểm: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Khuyết điểm: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Ưu: "I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!"
Ưu: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Khuyết điểm: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Ưu: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Khuyết điểm: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Ưu: "Soft blankets, seats were okay, crew was wonderful."
Khuyết điểm: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."
Ưu: "Comfort and Cleaniness."
Khuyết điểm: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Ưu: "service, cleanliness"
Khuyết điểm: "seats too narrow, but understandable"
Khuyết điểm: "in flight entertainment interface can be improved to be more user friendly."
Ưu: "In general the crew was very nice."
Khuyết điểm: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Ưu: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Khuyết điểm: "Transit time was too close with my connection"
Ưu: "Airport staff."
Khuyết điểm: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"
Khuyết điểm: "Was forced to purchase a return ticket or was not allowed to board the plane. Had to pay 850.00 dollars. In process of requesting a refund."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Quick boarding, semi- spacious seats, decent snack food"
Khuyết điểm: "Not much to dislike, but I still will NEVER fly Qatar again."
Khuyết điểm: "is it true that Qatar treats the passengers coming to US differently than the passengers going out of US. I noticed that the crew was giving menu cards for dinner when coming back to US. Food quality is very ad, quantity is small also. same story with snacks. they don't offer enough food overall. The crew should be trained better for int'l passengers."
Ưu: "Friendly crew Good choice of food and beverage"
Khuyết điểm: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Ưu: "Best airline in the sky"
Khuyết điểm: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"
Ưu: "Service always attentive , availability of food on demand outside scheduled meals ."
Khuyết điểm: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"
Ưu: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Khuyết điểm: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "Tiny seat spaces"
Khuyết điểm: "Poor quality food"
Ưu: "Friendly used easy to use"
Khuyết điểm: "Non"
Ưu: "excellent crew, helped me through my nerves about flying"
Khuyết điểm: "would have loved to sit upstairs in the bar area."
Khuyết điểm: "Charged me 30 for allegedly overweight suitcase. The they proceed to lose it."
Ưu: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Khuyết điểm: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."
Ưu: "Crew & food was amazing"
Ưu: "Crew was very good and helped whenever it was needed"
Ưu: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Khuyết điểm: "Not applicable"
Ưu: "Easy check in and comfortable flight. The crew are very helpful."
Khuyết điểm: "Boarding"
Khuyết điểm: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."
Ưu: "Delayed by 3 hours!!"
Khuyết điểm: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."
Khuyết điểm: "The attendant at the counter gave us 2 very bad seats together but did not indicate no tray table . was no problem because on the plane we switched."
Ưu: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Khuyết điểm: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"
Ưu: "Loved the service. My flight was from NYC to Milan."
Khuyết điểm: "There was not one thing."
Khuyết điểm: "Nothing"
Ưu: "On time, entertainment good crew"
Khuyết điểm: "Food was bland"
Ưu: "Everything except boarding and internet"
Khuyết điểm: "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"
Khuyết điểm: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."
Ưu: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Khuyết điểm: "Boarding was too Long with to much security measures"
Ưu: "The AirBus A380 plane is amazing! Really great movie options too - almost too much choice."
Khuyết điểm: "They randomly chose us to conduct a carryon bag search, which is fine. But they also randomly chose 100 other passengers and there wasn't enough information or staff to do this random check efficiently. Hence, we were more than an hour delayed."
Ưu: "customer service of crew was good."
Khuyết điểm: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."
Ưu: "Nicely appointed aircraft. Crew not quite as friendly and professional as on first flight. Snack meal could have been a little more substantial."
Khuyết điểm: "The boarding process was disorganized and confusing. Projecting boarding section letters on screen monitor might be clearer."
Ưu: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Khuyết điểm: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."
Khuyết điểm: "Nothing"
Ưu: "The flight itself was great, though it was 4 hours delayed. The interface between Jet Blue and Emirates didn't work."
Khuyết điểm: "I booked roundtrip flights in two legs, so Jet Blue, Emirates, Emirates, Jet Blue. The two airlines didn't seem to interface. In each direction for some reason, I was unable to check in online for the second flight, which didn't make sense (so Emirates there and Jet Blue back). On top of that, neither could give me boarding passes that would work for the other. The customer service kiosk took about 15 minutes to get this done for Jet Blue in JFK."
Ưu: "Attentitive staff, leg room, food, entertainment - all great"
Khuyết điểm: "Still wish I could buy better wine during the flight from Economy. Would pay $100 a bottle for great wine. The wine in coach is undrinkable."
Ưu: "Great airplanes. Crew is is helpful and kind."
Ưu: "Easy boarding, great service"
Khuyết điểm: "I couldn't pick my own seat"
Ưu: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"
Khuyết điểm: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"
Ưu: "Compared to other airlines, especially trips to and from Europe, this one was great! I will try to fly Emirates every time! I especially appreciated the variety and abundance of choices for entertainment. Eight hours just flew."
Khuyết điểm: "As far as a reasonably priced economy flight, I can't think of a think. Of course, I'd always like a bigger seat but even those were better than most."
Ưu: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."
Ưu: "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
Khuyết điểm: "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."
Ưu: "Very good airline with professional stafff and much better comfort than most other airlines"
Khuyết điểm: "The food was pretty bad. I didn't even eat on the return flight."
Ưu: "Loved the seating space. Comfortable seats and I was able to stretch my legs a bit even though I was in economy. Didn't even feel like I was in the air for almost 9 hours."
Khuyết điểm: "Boarding was a bit late and could have been organised better."
Ưu: "Good service on the plane. They pretty much gave you whatever you asked for. No charge for beverages, etc., even alcohol. The food provided was very good."
Khuyết điểm: "On the outbound flight, the seat bottom was very hard as if the cushion had deteriorated. My behind was killing me very shortly into the 7+ hour flight and I sat on my neck pillow, which wasn't ideal but helped a little. The seat on the return flight was more comfortable."
Ưu: "This was our first trip to Europe using Emirates airline. It was perfect. Low price, excallent meals & service aboard. All staff very professional & helpful. Check in at airports were a breeze. Will definitely use Emirates again & recommend to family & friends."
Ưu: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."
Khuyết điểm: "More regular offerings of drinks."
Ưu: "Emirates has a great reputation, and now I've experienced first hand why that is! Great (complimentary!) food and beverages, clean comfortable seats, generous luggage policies, and impressive customer service. The crew on our flight represented 19 different countries and spoke a total of 19 different different languages. The woman ahead of me was very unpleasant about her screen not working, and every attendant she spoke to was infinitely polite and pleasant. They tried to reset her screen, and eventually found an empty seat and moved her to first class!"
Khuyết điểm: "Only that I can't take an Emirates airbus for all of my flights! I was detained for awhile during boarding because I was chosen to have my carry-on bag checked, and it took awhile because I had filled a water bottle after passing through security and it took some discussion before being approved (my husband didn't know where I was and had already boarded and was worried)."
Ưu: "The attendants are friendly, helpful and responded to my needs graciously. I also love the uniforms, especially the hats. The food was decent and was offered at appropriate intervals. I like the plane too."
Khuyết điểm: "I had reserved an aisle seat by phone but at the airport I was assigned a window seat. No problem---the attendants were helpful and a nice man changed seats with me. I had difficulty with the headset, couldn't get it comfortable and had difficulty adjusting the volume. No big problem considering how good the service was in general. I didn't like a 6 hour wait at Kennedy on my flight to Milan which was dreadfully late."
Ưu: "Huge amount of leg room in economy. Great in flight entertainment. Accommodative flight attendants and enough space in the back of the double decker Airbus to stretch out throughout the flight A++"
Khuyết điểm: "Boarding was a little sloppy and I think they over fed me!"
Ưu: "Food and staff service"
Khuyết điểm: "Everything was great"
Khuyết điểm: "Our flight was delayed a total of 6 hours. We were notified of the original two hour delay but we sat on the plane for hours due to plane trouble. This is in addition to the actual 8hr flight. Very unpleasant experience which is surprising for a reputable airline"
Ưu: "Outstanding, professional, courteous, and highly capable staff; beautiful plane; extremely tasty food; generous beverage offerings; smooth flight, including take-off and landing. Kudos to the entire crew and to the Emirates Airline organization."
Khuyết điểm: "The seats were very comfortable, but the leg room was inadequate."
Ưu: "nice plane , good crew, on time,"
Khuyết điểm: "I booked 2 tickets way over 6 months in advance for our honey moon and they did not sit us together on our 8 hr flight to milan. I always hear how people get complimentary upgrades in such a situation. Apparently not for us."
Ưu: "I was siting by an exit door, and it was plenty of room for my long legs."
Khuyết điểm: "Nothing not to like."
Ưu: "Emirates defines economy class .. No one else comes close"
Ưu: "Emirates Airline first wowed me because it was a double decker. Even as an economy class customer, I felt like I was treated like first class. They had so many entertainment options from movies to games and their food was very delicious! My flight was about 8 hours and it definitely didnt seem that long."
Khuyết điểm: "I dont have any complaints. My friend and I repeatedly told each other that this flight was one of if not the best flight we've took by far."
Ưu: "Ample legroom, accommodating flight attendants, ample overhead space, great entertainment on board. WIFI available, plane beautifully designed. Wash rooms clean. Generous free baggage allowance. Food pretty good. Overall, a very pleasant experience."
Khuyết điểm: "WiFi free, but a bit weak."
Ưu: "Huge variety of inflight entertainment, food was good, unlimited free drinks, comfortable seats"
Ưu: "My Emirates flight was great, superb and amazing. I recommend all traveling to Milan or any destination of Emirates to fly with them. The A380 is one of the greatest aircrafts I've taken. P"
Khuyết điểm: "The boarding in Italy was not the best but I made it home safe"
Ưu: "The crew was very nice"
Khuyết điểm: "Softer seats more wholesome videos"
Ưu: "Crew were very hospitable and helpful."
Khuyết điểm: "More leg room on long international flights."
Khuyết điểm: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Ưu: "The whole service went smoothly without rushing."
Khuyết điểm: "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."
Khuyết điểm: "All services throughout the process need to be improved from the ground to on board"
Khuyết điểm: "The television got black out 6 hours before landing..dont have a choice but yo sleep."
Ưu: "Standard of the flight was good"
Khuyết điểm: "Cabin personal was unengaged rude and everything than helpful"
Ưu: "My answer on first leg of flight from Mnl to Hkg goes with this one."
Ưu: "Friendly crew. Nice plane."
Khuyết điểm: "Can’t think of any complaints."
Khuyết điểm: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"
Ưu: "The crew had their hands full. Very friendly throughout the flight"
Khuyết điểm: "Comfortable legroom and newer movies"
Ưu: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Khuyết điểm: "keep providing little gifts for kids"
Khuyết điểm: "I didn’t have a pillow."
Ưu: "Efficiency and on time takeoffs."
Khuyết điểm: "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."
Ưu: "On time. Good service"
Khuyết điểm: "Too salty for the meal"
Ưu: "Seat uncomfortable even though there was plenty of leg room"
Ưu: "On this trip being able to sleep huge a huge benefit"
Ưu: "Inflight entertainment was excellent! Staff were very attentive."
Khuyết điểm: "More choices in food and more leg room or ability to put legs up, had very swollen feet!"
Ưu: "Friendly & mature"
Khuyết điểm: "Foods"
Ưu: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
Ưu: "The service"
Khuyết điểm: "Nothing"
Ưu: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
Khuyết điểm: "Overall waiting and long flight."
Khuyết điểm: "Need more drink and food service. Cramped seating. Air hot and dry."
Ưu: "The crew and pilots are always polite and professional."
Khuyết điểm: "We were an hour late out of Chicago giving me only 60 mins to catch my flight to Manila...."
Ưu: "Plane left almost 2 hours late otherwise everything was excellent."
Ưu: "that is great flight. I'm very with fight"
Khuyết điểm: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Ưu: "Crew were very helpful, food was great the economy seats were comfortable even for a 15 hours floggt"
Khuyết điểm: "None"
Ưu: "Overall is good."
Ưu: "Service with hospitality impressed me.Prefer to travel in cathay pacific air lines in future travel plans."
Khuyết điểm: "Delayed from boarding at 1 am until 5 am when they finally announced it was cancelled. They made announcement updates every 10 minutes meaning that people had to be constantly alert to see if anything changed in the next 10 minutes. When the flight was cancelled, the employees could not offer any information about how to get ticket prices refunded, or how to get to the destination. They could not even connect passengers to the managers because the managers are in Hong Kong. The number they gave out to passengers for customer services could not be reached because this it is an international number. People had to miss connecting flights, meetings, important appointments, and are still trying to figure out how to get refunded for an expensive flight. Terrible experience and customer service."
Khuyết điểm: "Omelette with chicken stil bland."
Ưu: "Very nice crew and stuff , clean plane, clean facilities. Everything is superb."
Khuyết điểm: "NOTHINNG"
Khuyết điểm: "The food was garbage and almost not edible . I would feel guilty feeding it to my dog. Even the peanuts sucked"
Ưu: "As always the food is better than 90% of airlines. The entertainment is always great and varied."
Khuyết điểm: "The crew kept waking me up and were rude."
Ưu: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"
Khuyết điểm: "Those economy seats can only fit a child comfortably."
Ưu: "I liked the fact that the plane was not delayed...pretty impressed by that because I fly a lot and some of the worst offenders in flight delays have to be ones that fly within the USA. Boarding the plane was very organized."
Khuyết điểm: "Food...it could have been better....but you do get feed often."
Ưu: "Great staff. Very friendly and helpful for those in need :) i wasn't in need but I've watched them help passengers every flight I've taken with Cathay pacific"
Ưu: "Boarding and security is very efficient at Changi - other airports should take note."
Ưu: "Crew is lovely"
Khuyết điểm: "My vegetarian food was horrible, terrible drink selection, mediocre entertainment."
Ưu: "Crew is always very attentive and helpful."
Khuyết điểm: "Need to have more movie and tv show choices. The food could also be a bit better."
Ưu: "Seating in standard coach compared to premium economy on US airlines. The seats reclined back enough that I actually was able to sleep most if the 13-hour flight. Meals were very good for economy. Cabin crew super polite and patient, which I've come to notice as a standard on Cathay. As an example, I have a good intolerance to shrimp/prawn. My outbound flight LAX-HKG, the dinner salad included shrimp. I explained i could not eat the shrimp. The attendant was kind enough to swap it with a leftover vegetarian salad."
Khuyết điểm: "Trying to setup special meals to avoid food allergies is non-existent. Cathay offers many special meals, excluding food allergies or low-carb. I attempted to call in to Cathay to explain I could not have shrimp/prawn. The rep either did not understand or could not help. I really wished Cathay offered a pre-arrival meal like the other airlines. LAX-HKG and HKG-LAX are 13+ hours. Cathay offers a departure meal and a mid-flight meal. But by arrival time, I was starting to get hungry again. Thank God, I had enough of a layover, even with CBP processing, to grab a quick bite before continuing an additional 6-hours to home with no time to eat."
Ưu: "After being unexpectedly upgraded to premium economy at the gate, I was very pleasantly surprised to find that the seats were even more comfortable than I would have expected for this section. The reclining pitch was excellent - even for the people sitting behind. There is a hassock-like panel to elevate one's legs about 45 degrees. Almonds instead of peanuts, a menu option with a main of a nice piece of steak (that could be cut with an airline knife!), amenity kit... Very happy passenger."
Khuyết điểm: "Food was salty."
Ưu: "the aircraft is new and comfortable."
Khuyết điểm: "the meals are not as good as the past. the meal did not have entree and dessert even the maincourse was not as good as previous flight. i think the CX was curbing the expense on its meals."
Ưu: "+ great entertainment. attentive staff. good food. very comfortable seats to lie down."
Khuyết điểm: "- no wifi??"
"This was the worst meal I ever had on a flight. It was undercooked pasta with unflavored tomato paste. Horrible."
Ưu: "Cabin cree was helpful"
Khuyết điểm: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."
Khuyết điểm: "1 hour delay due to weather"
Khuyết điểm: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."
Ưu: "The food was great, customer service also good and price is Afordable"
Khuyết điểm: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
Ưu: "The flight crew was friendly and kind."
Khuyết điểm: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
Ưu: "Nothing is changing, they need to make some adjustments"
Khuyết điểm: "nothing"
Khuyết điểm: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Ưu: "The food and entertainment was good. The crew was very nice."
Ưu: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Khuyết điểm: "It's a long flight. But that's unavoidable."
Ưu: "Excellent check-in and in-flight service"
Ưu: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
Ưu: "friendly people. good food. top notch service"
Ưu: "Good food and service"
Khuyết điểm: "A little turbulence"
Ưu: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Khuyết điểm: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
Ưu: "Great attention and kindness from the attendants"
Khuyết điểm: "The cabin was very very hot during the flight."
Ưu: "Good selection of entertainment, comfortable seats."
Khuyết điểm: "late boarding"
Ưu: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Khuyết điểm: "There wasn't nothing that I didn't like . I love me some Turkish airline."
Ưu: "Slippers provided, many passengers used these (which is much preferable to feet out on the plane). Enternainment included a good number of recent releases, and food consistently exceeded expectations. Staff was pleasant and accommodating."
Khuyết điểm: "Consistent line for the bathroom, very little lights off time to sleep (I was unable to sleep on the flight), standard small child kicking the back of my seat and yelling."
Khuyết điểm: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
Ưu: "The seats were roomy. Turkish gives you lots of amenities for a comfortable flight. The food is a hot meal."
Ưu: "The crew member that was in my area was really nasty, all the other ones where great! They had to cover for her ... she did a very bad job ."
Khuyết điểm: "The pasta was hard , looked like cardboard. My daughters could not eat , they ordered that and by the time we had a chance to let them know it was not possible to eat , they run out of other option. The next meal was pasta again , no other option ... so they where not able to eat the whole 12 hours flight."
Ưu: "Comfortable plane Good food Excellent entertainment options Friendly service"
Khuyết điểm: "Turkish flights always seem to be late in boarding"
Ưu: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Khuyết điểm: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."
Ưu: "Good flight service. Nice STAR lounge in Milan"
Khuyết điểm: "On line check-in does not remember frequent flier info."
Ưu: "Every thing, the etertainment on the over the Atlantic is exceptional great with many good and new movies. The flight map is very informative. The food very good and the free offer of drinks and sandwiches is great service."
Khuyết điểm: "Nothing"
Ưu: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."
Ưu: "Cabin/ground crew was professional, nice."
Ưu: "I liked food and service"
Khuyết điểm: "Boarding"
Ưu: "- No security lines when transiting at Istanbul. - Generally well organized. - Decent food and drinks selection on board. - Choice of Turkish and French wine in Economy. - About the same on other points as other leading airlines."
Khuyết điểm: "- At Istanbul no long chairs for taking a nap during long connections when arriving on a red-eye flight (like they have at CDG or Dubai or many other airports). Overall, very crowded airport. - The plane had older entertainment system with no USB port to charge-up the cell phone nor a power outlet."
Ưu: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Khuyết điểm: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
Ưu: "I liked the entertainment options during the flight."
Khuyết điểm: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."
Ưu: "Everything was appreciated"
Ưu: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
Khuyết điểm: "I got lucky I came home alive"
Ưu: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Good food, great crew."
Khuyết điểm: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
Ưu: "Very Modern plane, good seats an entertainment system, reactive crew."
Khuyết điểm: "No problems"
Khuyết điểm: "Checked bag got ruined, servie was terrible"
Ưu: "Quick, easy, and friendly staff. The seats were comfortable and the boarding process was fairly quick and painless."
Ưu: "emergency row had plenty of leg room."
Khuyết điểm: "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."
Khuyết điểm: "Frequent announcements"
Khuyết điểm: "Always same food each time bad experience"
Ưu: "Food was excellent"
Khuyết điểm: "Seats a little cramped"
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Milan Malpensa đến Southeast Asia
Khẩu trang bắt buộc
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Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Milan Malpensa đến Southeast Asia
Xét nghiệm trước khi bay
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Linh hoạt huỷ đặt
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