I liked everything from JFK to Singapore Could have been better: if it were also Singapore Airline from Singapore to Bali
The checkin staff at Delhi Airport was very rude. Instead of solving the problem they started shouting. Also there was no one to pick helpline of Singapore Airlines. Must avoid Singapore Airlines if you have another options.
Ưu: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Khuyết điểm: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Khuyết điểm: "Entertainment and access to Wifi"
Ưu: "Crew is attentive to our needs"
Khuyết điểm: "NA"
Ưu: "Helpful with our 2 year old"
Khuyết điểm: "Baby change area is very small"
Ưu: "Crew was amazing"
Khuyết điểm: "None"
Ưu: "The crew were excellent"
Khuyết điểm: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Ưu: "Arrived on time."
Khuyết điểm: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Khuyết điểm: "Seat space could be wider for working"
Ưu: "excellent - comfy plane, great service, excellent stuff."
Ưu: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Khuyết điểm: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
Ưu: "Everything from Ticketing, Checking in......"
Ưu: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Khuyết điểm: "I am a vegetarian and they served a chicken piece along with my main course."
Ưu: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Ưu: "Great set up with two seats, window and aisle"
Ưu: "The seats are very comfortable. There was ample entertainment."
Khuyết điểm: "No complaints at all. They are very professional and I would chose them again."
Ưu: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Khuyết điểm: "All good"
Ưu: "Modern aircraft , nice crew"
Khuyết điểm: "Too salty Hindu non veg meal"
Ưu: "Boarding ok, timely departure. Food very good for plane food."
Khuyết điểm: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ưu: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Ưu: "Excellent service & comfort"
Ưu: "Overall experience and wonderful crew"
Khuyết điểm: "Nothing really."
Ưu: "Crew was friendly and whole on ground process was efficient."
Khuyết điểm: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Ưu: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Khuyết điểm: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Ưu: "I paid for an economy class ticket but got first class service."
Khuyết điểm: "Nothing"
Khuyết điểm: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
Ưu: "Crew is big on service and being true professionals. Always smiling and being attentive"
Khuyết điểm: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Ưu: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ưu: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ưu: "Friendliness of crew"
Khuyết điểm: "Extremely cramped flight in regular Economy."
Ưu: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "Great Food"
Khuyết điểm: "Nothing"
Ưu: "The crew were all very polite, well mannered, and helpful."
Khuyết điểm: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
Ưu: "Lots of movie and game options"
Khuyết điểm: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"
Ưu: "The crew is really the only thing making the flight enjoyable."
Khuyết điểm: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."
Khuyết điểm: "Same price as Singapore airlines but it's a budget flight - silk air"
Ưu: "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
Khuyết điểm: "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."
Ưu: "just like the flight to FRA the return was outstanding. The crew was extremely helpful and upbeat. I was in seat 31H (more leg room this time) and I was able to observe their interactions among themselves. I can truly say they enjoy their jobs."
Khuyết điểm: "nothing this time"
Ưu: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Ưu: "The usual SQ charm was in effect during the flight - the crew was great, helpful without being intrusive, and the Krisflyet experience (albeit an older B777-300) was still good and enjoyable."
Khuyết điểm: "The Milanese boarding crew was a little unexpectedly rude - the Milanese ladies were just kinda shouting at everyone and ordering unclear instructions. I also sat near the bathroom (seats 43A and C) and the smell was sometimes a bit strong. Also slightly disappointing was how quickly the chicken ran out on the way up!"
Ưu: "Very pleasant, staff was always smiling and eager to help."
Ưu: "Punctual, attention to detail. Top notch service."
Khuyết điểm: "Fed us too much and quick. Causing half of the food on my tray go to waste."
Khuyết điểm: "Charged me 30 for allegedly overweight suitcase. The they proceed to lose it."
Khuyết điểm: "Gate change confusion unnecessary"
Ưu: "Crew & food was amazing"
Ưu: "Good leg room, comfortable"
Khuyết điểm: "Food not that good, mostly cold, games for children didn't work, service used to be better"
Ưu: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Khuyết điểm: "Not applicable"
Ưu: "I like the food, history, and the people contributing to make this country so beautiful."
Khuyết điểm: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
Ưu: "Comfortable seats. Fast boarding and unboarding."
Khuyết điểm: "Crew weren’t very nice. Was hard to get anything to drink! After lunch waited for an hour for crew to collect trays!!!! Soda finished after first half of the flight. Crew collected headphones and blankets 45 minutes before landing!!!"
Ưu: "Usual overall great service."
Khuyết điểm: "They were stingy with the beverages. No sodas until 2/3 way through the flight, and small, infrequent cups of water, all while running an “ad” telling me to stay hydrated."
Khuyết điểm: "EVERYTHING"
Khuyết điểm: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."
Ưu: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Khuyết điểm: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"
Ưu: "Everything, great staff! Great service.go Emirates !"
Khuyết điểm: "Track special food reservations I didn't get my kosher food which I double checked when booked the flight"
Ưu: "Loved the service. My flight was from NYC to Milan."
Khuyết điểm: "There was not one thing."
Ưu: "Everything. Staff was terrific and the fancy new screens for in-flight entertainment were really cool."
Khuyết điểm: "The food was fine. The chicken for dinner was really good. The pizza was mediocre."
Khuyết điểm: "Nothing."
Ưu: "Great service, good meal and outstanding entertainment channels"
Khuyết điểm: "No critical comments to be offered"
Ưu: "The flight itself was fine"
Khuyết điểm: "But the next morning I became violently ill and had to be hospitalized. Before we took off Emirates reported they were deciding whether to remove a sick passenger from the plane before taking off, which they ultimately did. I wonder if everyone on the flight got sick."
Ưu: "Everything except boarding and internet"
Khuyết điểm: "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"
Khuyết điểm: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."
Ưu: "Crew is amazing. friendly. Professional. Food is great. Comfortable seating."
Khuyết điểm: "Inflight entertainment is a little stale. More recent movies would be great."
Ưu: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Khuyết điểm: "Boarding was too Long with to much security measures"
Ưu: "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
Khuyết điểm: "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."
Ưu: "The delay was too long and disorganized."
Ưu: "Overall, Emirates is an incredible flying experience, we just got unlucky on this turn. The food is quite incredible, the entertainment bar-none the best and the amenities makes you feel like you're in business class."
Khuyết điểm: "The flight had an overall 3 hour delay and they completely lost our luggage upon returning from Europe and to a wedding. That's worst case scenario."
Ưu: "Spacious, great entertainment selection, crew is very attentive"
Khuyết điểm: "Not all seats can lean back"
Khuyết điểm: "Nothing"
Ưu: "Movie selection was good."
Khuyết điểm: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."
Ưu: "The flight itself was great, though it was 4 hours delayed. The interface between Jet Blue and Emirates didn't work."
Khuyết điểm: "I booked roundtrip flights in two legs, so Jet Blue, Emirates, Emirates, Jet Blue. The two airlines didn't seem to interface. In each direction for some reason, I was unable to check in online for the second flight, which didn't make sense (so Emirates there and Jet Blue back). On top of that, neither could give me boarding passes that would work for the other. The customer service kiosk took about 15 minutes to get this done for Jet Blue in JFK."
Ưu: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Khuyết điểm: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."
Ưu: "Great airplanes. Crew is is helpful and kind."
Ưu: "So great to still fly with some comfort in this day and age, especially with the awful experience flying American carriers. Great crew, very friendly."
Ưu: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"
Khuyết điểm: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"
Ưu: "My only regret was waiting this long to try Emirates from Milan to JFK They are superior in every way possible. Service food entertainment seat comfort and room And they are price competitive No wonder American Airlines has given up on Europe and become an airline for Miami and South American they are not even in the game. Never ever ever would I fly on AA even if the ticket was 20 bucks Fly emeriates they are the best"
Ưu: "Compared to other airlines, especially trips to and from Europe, this one was great! I will try to fly Emirates every time! I especially appreciated the variety and abundance of choices for entertainment. Eight hours just flew."
Khuyết điểm: "As far as a reasonably priced economy flight, I can't think of a think. Of course, I'd always like a bigger seat but even those were better than most."
Khuyết điểm: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."
Khuyết điểm: "I didn't appreciate the service on board. It was slow and not as professional as usual. The crew seemed too young to know better. They only served water once which isthe #1 thing you should keep offering on a long flight like mine. I also didn't appreciate overhearing staff gossiping about other passengers."
Khuyết điểm: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."
Ưu: "Great airline and staff!"
Ưu: "The in-flight service, food, drink, and entertainment were excellent. If my ticket didn't say that I was on the airplane for more than 9 hours, I never would've guessed it. Flying at its best."
Ưu: "Good service on the plane. They pretty much gave you whatever you asked for. No charge for beverages, etc., even alcohol. The food provided was very good."
Khuyết điểm: "On the outbound flight, the seat bottom was very hard as if the cushion had deteriorated. My behind was killing me very shortly into the 7+ hour flight and I sat on my neck pillow, which wasn't ideal but helped a little. The seat on the return flight was more comfortable."
Ưu: "Best airline. Comfortable seats"
Ưu: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."
Khuyết điểm: "More regular offerings of drinks."
Ưu: "The staff was nice, pleasant and attentive!"
Khuyết điểm: "Loved everything!"
Ưu: "Huge amount of leg room in economy. Great in flight entertainment. Accommodative flight attendants and enough space in the back of the double decker Airbus to stretch out throughout the flight A++"
Khuyết điểm: "Boarding was a little sloppy and I think they over fed me!"
Ưu: "Food and staff service"
Khuyết điểm: "Everything was great"
Khuyết điểm: "Our flight was delayed a total of 6 hours. We were notified of the original two hour delay but we sat on the plane for hours due to plane trouble. This is in addition to the actual 8hr flight. Very unpleasant experience which is surprising for a reputable airline"
Ưu: "Outstanding, professional, courteous, and highly capable staff; beautiful plane; extremely tasty food; generous beverage offerings; smooth flight, including take-off and landing. Kudos to the entire crew and to the Emirates Airline organization."
Khuyết điểm: "The seats were very comfortable, but the leg room was inadequate."
Ưu: "Emirates defines economy class .. No one else comes close"
Ưu: "There was absolutely nothing bet I can say about my Emirates flight experience. Absolutely amazing service, staff, food, entertainment, punctuality..."
Not on time 1:30 minutes delay
Only they lost my luggage I’m very disappointed
Very disinterested crew and poor service throughout flight.
Khuyết điểm: "Good food. And not crowded passenger in the bus going to the plane"
Khuyết điểm: "Veg Biryani instead of pasta plz"
Khuyết điểm: "Was a good experience"
Khuyết điểm: "Nothing"
Ưu: "New & clean aircraft"
Khuyết điểm: "The food needs to improve and the movies are old. The actual flight was nice."
Ưu: "Crew was good"
Khuyết điểm: "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."
Khuyết điểm: "If there was no bus to the aircraft."
Ưu: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
Ưu: "Crew was good"
Khuyết điểm: "As always the seats were tight."
Khuyết điểm: "Nothing"
Ưu: "Friendly and helpful flight crew Good food Free movies to warch"
Ưu: "The plane was super new and the flight was smooth and really great. The food was yummie."
Khuyết điểm: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
Ưu: "Food was pretty good"
Khuyết điểm: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
Khuyết điểm: "flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor."
Ưu: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Khuyết điểm: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
Ưu: "The 20 yr old A330/200 was decided past its sell by ..."
Khuyết điểm: "Very poor movie & TV choices. Business class seat very uncomfortable"
Khuyết điểm: "Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos"
Khuyết điểm: "Wow"
Khuyết điểm: "Food was not so great. Could have been better"
Ưu: "I liked the info I was getting from the airline, through sms. And everything was on time."
Khuyết điểm: "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."
Ưu: "Almost no wait time to get checked in"
Khuyết điểm: "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."
Ưu: "fast boarding, got the luggage quickly."
Khuyết điểm: "Food was ok but may be improved still specially AVML."
Ưu: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
Khuyết điểm: "food was only curry and not very good... Movie selection was poor."
Ưu: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
Ưu: "لم يعجبني شي"
Khuyết điểm: "اخر مره اسافر علي هذه الشركه"
Khuyết điểm: "Cupboard in toilet was broken and hanging open. The food was not good"
Ưu: "People, culture and peace"
Khuyết điểm: "Traffic and crowd"
Ưu: "Service and comfort"
Khuyết điểm: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Khuyết điểm: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
Khuyết điểm: "food it could be better"
Ưu: "In general, good and clean."
Khuyết điểm: "The Food choices"
Ưu: "The air hostess"
Khuyết điểm: "The delay"
Ưu: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Khuyết điểm: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Ưu: "Good food and entertainment"
Khuyết điểm: "Crew could be nicer Crammed seats Late"
Ưu: "Good film selection, great beverage options."
Khuyết điểm: "The sandwiches were pitiful. Not enough chicken salad for the bread and egg salad sandwiches for the children was a poor choice."
Khuyết điểm: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
Ưu: "Everything went well."
Khuyết điểm: "Nothing"
Ưu: "Flights were on time."
Khuyết điểm: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
Ưu: "Service was good !! Nice aircraft and nice staff."
Khuyết điểm: "We did not like the via flights, its really too much hectic."
Ưu: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
Ưu: "My flight was very relaxing. it was a shorter flight than displayed on the website which was a plus."
Khuyết điểm: "The only hiccup was the 30min delay before borading"
Ưu: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
Khuyết điểm: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
Khuyết điểm: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
Ưu: "More selection where you can pick and choose your tv shows or movies."
Khuyết điểm: "Entertainment selection was poor. Only have a few selections on board for a 10 hours fight. Need more movies. Food was okay, didn't get to choose what meal to eat."
The overall experience was okay
they can provide Airbus A380 from AUH to ORD as it is a very long flight
Food is horrible compared how it was in ETihad few years ago so is staff who doesn’t want to help the people at all.
Unusually slow checking process. Can improve on that. Food was okay but can improve on that also.
Ưu: "Aircraft, aircraft crew ,"
Khuyết điểm: "Boarding desk , online offers , offers with clear explanations"
Ưu: "Staff was efficient and pleasant. The food was excellent and nicely served."
Khuyết điểm: "The lie flat seats were narrow and not very comfortable."
Ưu: "Good crew that did a fine job in accommodating economy customers during a two hour delay."
Khuyết điểm: "No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight."
Ưu: "crew was amazing"
Khuyết điểm: "no traveller pack, toothpaste, etc. seats too tight."
Ưu: "It's ok for business class. Crew and boarding is Pro smooth."
Khuyết điểm: "Entertainment options are limited. Food could be better considering its business class."
Khuyết điểm: "From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable"
Ưu: "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Khuyết điểm: "Having pyjama to wear will have equalised Qatar business class."
Ưu: "I enjoyed the services, the crew and the food and beverage"
Khuyết điểm: "The WiFi services. I ordered the lite service for $4.95 and the 30 mb was finished in less that 10 minutes. Not sufficient"
Ưu: "The crew were NOT helpful, The captain didn't inform us well about the delay"
Khuyết điểm: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"
Khuyết điểm: "The food was of very poor quality and no alternatives. Went hungry the entire flight."
Ưu: "Crew was great, food was great, seat was comfortable"
Ưu: "The cabin crew in first class and coach were excellent... went well beyond the call of duty... AA and United can learn from them!"
Khuyết điểm: "The boarding procedure was pathetic... the first class coach was overloaded and after a 10 minute drive a steep ladder to climb!! Kind of difficult if you have been traveling for last 18 hours"
Khuyết điểm: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"
Ưu: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
Khuyết điểm: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"
Ưu: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Khuyết điểm: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"
Ưu: "Food and entertainment was good"
Khuyết điểm: "If your someone with mild restless leg syndrome, go business class or the leg room package or you will be miserable."
Ưu: "the nice crew- the relative speed of boardinf"
Khuyết điểm: "compared with Emirates, the movies/Tv choices are very limited and in addition, only available -after take off and stop being available 30 min before landing. very disaappointing compared with emirates when we can start watching content from the minute we are on the plane until the very last minute. also, the plane had very limited space dedicated to stretch legs compared to other A380 from other companies."
Ưu: "Smooth takeoff and landing."
Khuyết điểm: "No free internet service. Only one meal. Late departure, disorganized boarding. Uncomfortable seats. Limited choices of new movies. For a business class ticket, one would expect more! Especially since other regional carriers are providing two meals, free internet & more comfortable seats!"
Ưu: "I asked for dental kit and flight crew gave me one."
Ưu: "Very good vegetarian option, the crew dealt with a difficult patron quite well."
Khuyết điểm: "Since we boarded so early and the process was long, I was lulled into a false happiness that I had a row to myself that ended up being filled at the last second before the doors closed."
Ưu: "Bangalore airport is a bit slow but everything works."
Khuyết điểm: "Airport WiFi in Bangalore isn’t very good"
Ưu: "I did not like it"
Khuyết điểm: "Employees unfriendly and rude"
Khuyết điểm: "A bag was lost at Ahmedabad airport."
Khuyết điểm: "Food is terrible and they always run short of food."
Khuyết điểm: "Nothing. Everything was perfect."
Ưu: "1) It was not a full flight which was a plus. 2) the flight attendants from Abu Dhabi to Dahka were very nice and helpful."
Khuyết điểm: "1) the food was not good. 2) the plane was older. 3) the exit seats are right by the bathrooms"
Ưu: "Good movies"
Khuyết điểm: "Horrible food and beverage service as mentioned above"
Ưu: "Everything was perfect...seats crew food accuracy"
Khuyết điểm: "Nothing"
Ưu: "Both of our flight were very comfortable. They gave us pillows, blankets and great food even in economy."
Khuyết điểm: "The second flight took off quite a bit late but we did make up some of the time"
Ưu: "Staff excellent on board Plane very high standard"
Khuyết điểm: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"
Ưu: "The head flight attendant went the extra mile to ensure we got aisle seats together after our seats had been changed since we checked in. Very happy that she went the extra mile to pull it off. Movies and food were very good."
Khuyết điểm: "We didn't like that our confirmed aisle seat had been switched since we checked in and were confirmed. It was uncomfortable for a while trying to solve this with the ground staff, but they put the message through and I mentioned it again and it was resolved in the end."
Ưu: "The movie options and food were good."
Khuyết điểm: "This flight had the potential to be good as the entertainment and food options were good, but I felt cramped and the volume of the surrounding passengers was awful. There were three crying babies, which I know neither the airline nor the families themselves can control, as well as one child with special needs who was making a lot of noise the whole flight. I wasn't able to sleep at all for that reason. Additionally, I was disappointed that the flight was late and that the deplaning process was so long – we taxied for a long time and there was only one staircase, so we were very late."
Ưu: "Comfort on such a long flight was much better than other airlines. Food was great"
Khuyết điểm: "Custumer care"
Ưu: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Khuyết điểm: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"
Ưu: "The food and crew was good"
Khuyết điểm: "Same Boeing 777 being used for several years now Seats were very uncomfortable . I advice ettihad should use A380 for these 14 hour flights for more comfortable experience of the passengers."
Ưu: "A380 is the definition of comfort. Comfortable seats."
Khuyết điểm: "Airline should consider discounting the tickets in the last row as they are not recliners. Cramped for space."
Ưu: "As above"
Khuyết điểm: "In adequate leg room Too strict on luggage weight Crew members were good but need more training to / initiate provide better service that international travelers deserve. Selection of food choices poor and time in between food / beverage services were too long"
Ưu: "Entertainment system"
Khuyết điểm: "Boarding"
Ưu: "I like the movies. Seats assignment to window in a 2 seats row are the best. They seat a chubby person who was all over my seat the whole 5 joirse"
Khuyết điểm: "The flight attending crew from Chennai as well as for the Abu Dabi flight ignore request for coffee or water service. Only after turning light several times they responded. Even when they were passing the halls with water and you called them they would not stopped. I love the soft landing of all pilots flights."
Ưu: "Interior design.Soft warm colours condisive to a relaxing vibe."
Khuyết điểm: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."
Ưu: "flat beds"
Khuyết điểm: "recliner seats in buisnes class plane between pakistan and abudahbi"
Ưu: "Evrey thing"
Khuyết điểm: "No thing"