Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Ô-sa-ka Kansai Intl đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Hãng Hàng không Quốc gia Việt Nam đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Ô-sa-ka Kansai Intl đến Hà Nội Sân bay Quốc tế Nội Bài. Hãy xác nhận chính sách ở trên trang web đặt chỗ.
Trung bình, một chuyến bay thẳng sẽ kéo dài 9h 15m, với tổng quãng đường bay là 3228 km.
Có 8 chuyến (bay thẳng) giữa Ô-sa-ka Kansai Intl và Hà Nội mỗi tuần, trung bình mỗi ngày có 1 chuyến.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Nhiều hãng bay (5.430.280 ₫) và Philippine Airlines (5.453.290 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở Hong Kong Airlines (8.536.585 ₫) và Jin Air (10.699.494 ₫).
Hãng Hàng không Quốc gia Việt Nam flies 8 lần mỗi tuần (Thứ Hai, Thứ Ba, Thứ Tư, Thứ Năm, Thứ Sáu, Thứ Bảy, Chủ Nhật).
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Ô-sa-ka Kansai Intl đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ Ô-sa-ka Kansai Intl đến Hà Nội có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về lại Ô-sa-ka Kansai Intl bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ Ô-sa-ka Kansai Intl đến Hà Nội trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Boarding was efficient, crew was exceedingly polite, helpful ground staff."
Khuyết điểm: "Flight left a little bit late."
Ưu: "Speeding of departure after boarding"
Khuyết điểm: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."
Ưu: "Crew was nice"
Khuyết điểm: "Food"
Khuyết điểm: "Cabin to hot"
Khuyết điểm: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
Khuyết điểm: "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
Ưu: "Service, crew, seats, punctuality"
Khuyết điểm: "Bad food, cold coffee and tea."
Ưu: "Overall the flight met expectations for service, comfort and food."
Khuyết điểm: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Ưu: "Slept much of the time"
Khuyết điểm: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ưu: "Service Politness of staff"
Khuyết điểm: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Khuyết điểm: "Same as above"
Ưu: "Excellent legroom. Very polite staff."
Khuyết điểm: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
Ưu: "The crew are so courteous and helpful."
Ưu: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Khuyết điểm: "Limited entertainment options for kids."
Ưu: "Customer service on ANA was as stellar as always."
Khuyết điểm: "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."
Ưu: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Khuyết điểm: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Ưu: "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
Khuyết điểm: "The entertainment is pretty limited , and the food selection is limited for western food."
Ưu: "crew was professional and very attentive and beer and wine and ice cream on the flight"
Khuyết điểm: "wish they had more movies choices from the u.s."
Ưu: "crew was professional and very attentive and beer and wine on the flight."
Khuyết điểm: "wish they had more movies choices from the u.s."
Ưu: "Very helpful and accommodating flight attendants ... all with a smile!"
Ưu: "Crew onboard and in Brussels where very nice and efficient."
Khuyết điểm: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
Ưu: "After flying domestic flights on US carriers, the idea of getting two meals and free drinks is almost shocking. Even more so when the food (though very Japanese) was quite good quality in economy. If you have to spend 10 hours or more crossing an ocean ANA is certainly a good bet, at least if you don't mind a bento box style meal."
Ưu: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
Khuyết điểm: "I'd like greater variety in food choices"
Ưu: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Khuyết điểm: "Nothing"
Ưu: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Ưu: "Crew are nice, helpful and polite"
Khuyết điểm: "Airport problems turned it into a very long flight. We circled around Narita for hours"
Ưu: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Khuyết điểm: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Ưu: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Khuyết điểm: "Cabin is bit old, seats don't recline enough, smells musty."
Khuyết điểm: "The flight was delayed 9 hours! I had to make other arraignments so I wouldn't miss my conference. I lost money because of the great delayed."
Ưu: "Friendly and accommodating crew"
Ưu: "The stewardess are the most polite and helpful I've travelled with"
Ưu: "The crew was very friendly and attentive. The food was generous and very good"
Khuyết điểm: "There really wasn't anything I didn't like"
Ưu: "very comfy, great ground handling crew"
Khuyết điểm: "none"
Ưu: "leg room; extra seat between us"
Ưu: "Great leg room, staff was very nice, food and entertainment was decent."
Khuyết điểm: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
Ưu: "Messed everything up!!!"
Khuyết điểm: "Messed everything up!!!"
Ưu: "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
Ưu: "The middle seats were seperated, so I had my own arm rests"
Ưu: "Treated with respect and calmness."
Ưu: "Best service ever provided by an airline"
Khuyết điểm: "Wifi should be free"
Khuyết điểm: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
Ưu: "I liked the friendly staff, the movie selection was also great!"
Khuyết điểm: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
Ưu: "ANA flight rarely have big problem, I just let myself relaxed."
Khuyết điểm: "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"
Ưu: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"
Ưu: "Everything :)"
Ưu: "crews are nice"
Khuyết điểm: "food so so, delayed taking off at narita for 30 minutes"
Ưu: "Fast flight"
Khuyết điểm: "N/A"
Ưu: "No delay in schedule"
Khuyết điểm: "expect more movie variety"
Ưu: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Khuyết điểm: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Khuyết điểm: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Ưu: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Ưu: "The crew professional and friendly"
Khuyết điểm: "The food was rather bland and did not live up to my expectations"
Ưu: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Khuyết điểm: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
Ưu: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Khuyết điểm: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Khuyết điểm: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Ưu: "Flight time shorter than scheduled. Food good. Crew great."
Khuyết điểm: "Somewhat limited recent release movies compared to Emirates."
Ưu: "Best airline I've ever been on"
Ưu: "SQ always the best service"
Ưu: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Khuyết điểm: "For a premium economy service, it was really good."
Ưu: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Khuyết điểm: "Nothing Better than average flight"
Ưu: "Seats were good"
Khuyết điểm: "Food could have been better"
Khuyết điểm: "Great Airline. Great staff and service. Good food and drink."
Ưu: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Khuyết điểm: "The A380 was probably SQ's oldest one, which that was a newer plane."
Khuyết điểm: "Food could have been better."
Ưu: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Khuyết điểm: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Ưu: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "The staff is amazing and know what parents of bubs need."
Ưu: "Basics are covered. TV screen is big but otherwise nothing special."
Khuyết điểm: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Khuyết điểm: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Ưu: "Excellent crew, service and food"
Ưu: "Movies selection was great."
Khuyết điểm: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Ưu: "Food, service"
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Khuyết điểm: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Ưu: "Efficient, comfortable."
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Khuyết điểm: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ưu: "business seats were excellent"
Khuyết điểm: "all was good"
Khuyết điểm: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Ưu: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Khuyết điểm: "It was a 17 hour flight, but they made it bearable."
Ưu: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Khuyết điểm: "Too cold"
Ưu: "Food was ok"
Khuyết điểm: "Entertainment system are old age and poor quality TFT screen"
Khuyết điểm: "The crew was rude when asking me to window shed."
Khuyết điểm: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Ưu: "Crew, plane, punctuality"
Khuyết điểm: "Extremely cramped flight in regular Economy."
Ưu: "great service. new plane. excellent video system."
Khuyết điểm: "not much to complain about."
Ưu: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Khuyết điểm: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ưu: "Leg room in economy is good, even for tall people. Food was actually quite good."
Khuyết điểm: "Two of our family's seats would not recline, although they were not near an exit row."
Ưu: "Friendly and approachable"
Ưu: "Great entertainment, good service, clean plane."
Khuyết điểm: "The lasagna was pretty dry and meh."
Ưu: "Spacious, comfortable seat"
Khuyết điểm: "the gates the time intervals and the connections..."
Ưu: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Khuyết điểm: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"
Ưu: "I like your new entertainment devices and big screen"
Khuyết điểm: "the number of movies is a little bit less. the category of videos is not clear."
Khuyết điểm: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."
Khuyết điểm: "Toilets needs air freshener as so many passengers use them."
Ưu: "Empty plane."
Khuyết điểm: "Service very reactive, particularly with so few passengers."
Ưu: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Khuyết điểm: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."
Ưu: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Khuyết điểm: "Nothing really."
Khuyết điểm: "Mu luggage got broken"
Khuyết điểm: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"
Ưu: "The crew and accommodations"
Khuyết điểm: "Availability of vegan meals"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"
Ưu: "Seats are very comfortable, easy boarding, good crew"
Khuyết điểm: "Food - I wish you have healthy options"
Khuyết điểm: "Food"
Ưu: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Khuyết điểm: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Ưu: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Khuyết điểm: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Ưu: "Nice,clean, efficient"
Khuyết điểm: "The movie selection was not the best. There were a lot of choices but not that many newer popular ones"
Khuyết điểm: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."
Ưu: "boarding process was efficent"
Khuyết điểm: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"
Ưu: "Excellent entertainment very friendly crew"
Khuyết điểm: "Food is becoming predictable Qatar Airways"
Ưu: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Khuyết điểm: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."
Ưu: "Good staff and service"
Khuyết điểm: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Khuyết điểm: "Theyt cancelled my trip"
Ưu: "very nice crew please have good dessert"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Khuyết điểm: "There were no food choice when the cabin crew reach my seat all run out"
Ưu: "The Qatar Airways price."
Ưu: "The crew was friendly and very attentive."
Khuyết điểm: "The plan was very hot and made the experience less than desirable."
Ưu: "The food was good. The legroom was enjoyable."
Khuyết điểm: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Ưu: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"
Ưu: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Khuyết điểm: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Ưu: "Everything was good."
Khuyết điểm: "More movies, no wifi, better food"
Ưu: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Khuyết điểm: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Ưu: "Pleasant crew"
Khuyết điểm: "Crowded flight, late departure."
Ưu: "Great personnels!!"
Khuyết điểm: "Overall nothing but great Service!!"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"
Ưu: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Khuyết điểm: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Khuyết điểm: "Entertainment. Not all films have subtitle"
Ưu: "Alinda, the stewardess."
Khuyết điểm: "Too long journey."
Ưu: "Schedule of flight"
Khuyết điểm: "Space between seats were smaller"
Khuyết điểm: "No internet"
Ưu: "I forgot to specifically request a vegetarian meal, but was very happy to find out that Qatar had a vegetarian option for every meal/snack of the flight. I traveled from Miami to Doha."
Khuyết điểm: "Not much to complain about, this airlines is consistently ranked above others in surveys. From my first time flying aboard Qatar, I was not unsatisfied."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "boarding and cleanliness"
Khuyết điểm: "the flight crew were not friendly and the bar closed before it opened"
Ưu: "airline service"
Khuyết điểm: "n.a"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Ưu: "I liked nothing on this flight!"
Khuyết điểm: "Very hard to believe that Qatar is described as a "world-class airline". I took a total of 4 flights on Qatar Airways in a 2-week span. First flight was from New York to Doha (not bad). Second flight was from Doha to Nairobi (not bad). Third flight was from Nairobi to Doha (not bad) and the fourth and final flight was from Doha to New York (unbearable!!!) My first issue with the Qatar Airways was a checked parcel not arriving at my destination. When we reached Nairobi, I was told my parcel that I had checked in New York, was still in New York. It was a card board tube of materials required for a work initiative at a Kenyan hospital. Returning to Nairobi airport several days later created a hassle that I won't soon forget! Now to describe the journey back to the United States. The flight from Doha to New York is the flight I want to focus on. The flight was extremely crowded and the conditions were absolutely deplorable! I cannot fathom how a self-proclaimed "world-class airline" could pack a plane that full and compound that with a 14 hour flight! I felt so badly for the airline staff. They were stretched so thin that they couldn't accommodate the passengers. There was garbage all over the plane and the bathrooms were filthy; garbage cans overflowing with waste and dirty diapers. There was an exceptionally high number of infants and children on this flight. I love children. I have 3 children myself. I felt terribly for the children AND adults on this flight because everyone was absolutely miserable. I never thought it could be possible for there to be 14+ hours of crying babies and children. It was absolutely maddening. The airline staff were so busy that they couldn't even assist with the babies and children which I found to be so completely unconventional for any airline, especially one of this alleged caliber. I do feel that there should be a separate section of planes for infants and children so that the crying etc can be confined to one area and passengers aren't exposed to what we were exposed to. The man behind me verbalized what I had been feeling when he stated "If I could, I would jump off of this plane. This is torture". The purpose of my trip was a global health mission to Kenya for a hospital to hospital partnership. Other team members in my group requested an upgrade and offered to pay cash. We were all appalled to be denied. The Qatar Airline staff couldn't process the upgrade and we still can't understand why. Seems a shame for the airline to have lost all that potential profit. For me, this was a return trip (I had been there in March 2015). Last year I flew Swiss Air and Brussels Air where I had much more enjoyable flights without any incidents. I will be notifying all of my friend, relatives, and colleagues of this nightmare experience and will certainly advise them against flying Qatar Airways."
Ưu: "Service was exceptional. Good was good and departures were timely."
Khuyết điểm: "Nothing"
Khuyết điểm: "Nothing."
Ưu: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Khuyết điểm: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."
Ưu: "The crew was helpful and nice"
Khuyết điểm: "Better seats and cost should be less"
Ưu: "The crew was very nice"
Khuyết điểm: "Softer seats more wholesome videos"
Khuyết điểm: "More regional movies for India"
Ưu: "The whole service went smoothly without rushing."
Khuyết điểm: "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."
Khuyết điểm: "All services throughout the process need to be improved from the ground to on board"
Ưu: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Khuyết điểm: "Bathroom floors were often wet"
Ưu: "Was pleasantly upgraded from Economy to Business."
Khuyết điểm: "The crew should be friendlier while they deliver their service."
Khuyết điểm: "About cabin crew for for more smile"
Ưu: "Crew, food, entertainment were all very nice. 5 out 5."
Khuyết điểm: "The television got black out 6 hours before landing..dont have a choice but yo sleep."
Khuyết điểm: "Need to have wifi on all their flights"
Ưu: "The crew is very proactive."
Khuyết điểm: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
Ưu: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Khuyết điểm: "My earphones was broken, a little bed for me. Entertainment without sport news."
Khuyết điểm: "Great service and got back earlier than expected."
Ưu: "Actual plane was in good condition and as comfortable as a plane can be. Very good selection of in flight entertainment."
Khuyết điểm: "Flight attendants were rude and made you feel that you were bothering them. Beverage offered twice in 15 1/2 hours. Beverages when available if you want to ask the flight attendant, but again, they were definitely put out when you asked them. Caroline wasn’t kept clean throughout the 15 1/2 hours- i’m accustomed to light attendance walking through the isles periodically to get customers garbage regular league so that it doesn’t build up."
Ưu: "There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies."
Khuyết điểm: "Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm."
Khuyết điểm: "The plane couldn’t take off on time. Delayed arrival at HK and our connecting flight didn’t want to wait for us."
Ưu: "The vegetarian food was excellent every time."
Khuyết điểm: "I could. It select a seat ahead of the flight. I got stuck in the middle of a row. I see the same for my return flight. I do not understand why I cannot preselect a seat."
Ưu: "Little more leg room! A good flight overall"
Khuyết điểm: "Flying time too long!"
Ưu: "Plane was clean, staff was attentive; flight was very smooth"
Khuyết điểm: "No complaints"
Khuyết điểm: "I was pushed to a later flight with another company because the plane was overbooked."
Ưu: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
Khuyết điểm: "Overall waiting and long flight."
Ưu: "The airplane was nice and clean"
Khuyết điểm: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
Khuyết điểm: "The flight was delayed for one hour."
Ưu: "I received more than expected"
Ưu: "Left earlier than expected and accomedations with movies and food was great"
Khuyết điểm: "They were limited with certain meals"
Ưu: "that is great flight. I'm very with fight"
Khuyết điểm: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."
Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Delay from hk to osaka :( but understandable due to technical issues ans weather"
Ưu: "service excellent"
Ưu: "...except the plane was dirty (dirt all over the ceiling above me, long black hairs on the pillow they gave me) and one of the stewardesses had a bad attitude with me. Otherwise it was great."
Khuyết điểm: "Plane not clean"
Ưu: "A free upgrade to premium economy - I think the flight was over booked."
Ưu: "I had two flight crew that went out of their way to exceed my expectations on my BKK to HKG flight. One was the onflight manager, Bingo, and the other was the flight attendant, Carol. They are a testament to Cathay Pacific, and they should be acknowledged for their exceptional customer service!"
Ưu: "Unlimited drink options throughout duration of flight; great selection of moviesmotr"
Khuyết điểm: "Seat layout not very spacious; only 2 full meals offered on a 14 hr flight"
Ưu: "great service"
Khuyết điểm: "Seats too cram feels like sardines in a can"
Ưu: "Food was better than average Seats were not too cramped."
Khuyết điểm: "Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to."
Khuyết điểm: "Flight was delayed."
Khuyết điểm: "Meal service was poor by crew members for economy class. In economy class - (center section-just after first class)-only one toilet . for Passengers. Very inconvenient."
Ưu: "Every thing was ok but no snack"
Khuyết điểm: "Water and soft drink are important for every one shold serve every half an hour"
Khuyết điểm: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."
Ưu: "Very Comfortable seats. Great service."
Khuyết điểm: "Food could be a bit tastier."
Ưu: "The staff was courteous. Good entertainment system (except for the mix up in the languages of the movies)."
Khuyết điểm: "Not as spacious as other international airlines."
Ưu: "Kind, patient, welcoming crew that was efficient and helpful"
Ưu: "Food was good and service was satisfying. Staffs are really nice and polite."
Khuyết điểm: "Seat is a little bit too small, probably cuz im too tall. But still u guys should have a specific section for people 6ft1 and above xD"
Ưu: "The crew did fine and the food was OK."
Khuyết điểm: "There was almost no information about what was happening with the delays. You need to do a better job of disseminating information. The food voucher was nice but it was all word of mouth among the passengers. To have a 5 hour delay is tough. You should have better charging facilities at your gates. You could only stand and charge and the plugs were all Hong Kong/English specific. Nothing universal about those plugs. I had to borrow an adapter to charge my laptop during the delay. The spicy fish dish tasted like it had been fouled during the delay. I like spicy fish generally but this tasted tainted."
Ưu: "many choice of movie & language."
Khuyết điểm: "long queue at check in counter due to high season. I was at airport 2.5h before boarding but not clear coordination by grand staff and many times disordered the queue. not only waste time but also got seat far from my daughter, last ran to the gate. Terrible! Flight attendance were rough."
Khuyết điểm: "Onboarding time"
Ưu: "Liked that the busses to gate at arrival were not packed"
Khuyết điểm: "Not having middle seats filled thought that was terrible"
Ưu: "Plane is good"
Khuyết điểm: "Delay 2x poor"
Ưu: "Reasonable price and not complicated"
Khuyết điểm: "Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change."
Ưu: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Khuyết điểm: "It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!"
Ưu: "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Ưu: "crew were friendly and professional, food was not too bad for aeroplane food."
Khuyết điểm: "In-flight entertainment"
Ưu: "Food was the only good part"
Khuyết điểm: "The crew was rude, no blankets, no entertainment. Overall was not good"
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."
Ưu: "Staffs are nice, food is good"
Khuyết điểm: "Delay 50’ without anouncing"
Ưu: "Only 15 minutes late, could have been worse"
Khuyết điểm: "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Khuyết điểm: "Smile"
Khuyết điểm: "They changed the time without notice and wouldn’t even accept checked baggage."
Ưu: "Boarding was quick and Flight was Smooth"
Khuyết điểm: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."
Ưu: "Boarding by rows - great!"
Ưu: "Very quick procedures! Check in, boarding, disembarking"
Khuyết điểm: "Seats are not comfortable"
Khuyết điểm: "-"
Khuyết điểm: "The choice of English language films were limited. I did not enjoy the food too much"
Khuyết điểm: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Ưu: "On time Very polite staff"
Ưu: "Food. Food is Life"
Ưu: "I can choose the seat"
Khuyết điểm: "Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work ."
Ưu: "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
Khuyết điểm: "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Khuyết điểm: "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
Ưu: "Seats in economy was exceprionally wide. For short flight they actually served a meal. Flight attendants were friendly and coutrous."
Khuyết điểm: "Seats didn’t have monitors. Instaed had “old fashioned” overhead monitor. Wasn’t that portant since flight was only 1.5hurs long."
Khuyết điểm: "Hygiene of local passengers"
Khuyết điểm: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Khuyết điểm: "EVERYTHING................................"
Ưu: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Khuyết điểm: "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
Ưu: "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
Khuyết điểm: "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
Ưu: "The schedule on time"
Ưu: "The whole flight"
Khuyết điểm: "Nil by"
Khuyết điểm: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Khuyết điểm: "We could not check in on line . Why? This reason made us have to waited in the long line"
Khuyết điểm: "Entertainment system wasn't switched on immediately after take off and safety demos"
Ưu: "Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board."
Khuyết điểm: "Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first."
Ưu: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Khuyết điểm: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Ưu: "Everything was good honestly"
Ưu: "Everything! The service, friendliness, food, movies, clean restroom, etc."
Ưu: "Great experience. Everyone very helpful."
Ưu: "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
Khuyết điểm: "Nothing to dislike about this flight"
Ưu: "excellent ,no complaints. Good flight all around."
Ưu: "Managed to take off close to scheduled time despite inclement weather. Offered disposable raincoats for passengers for transfer from tarmac bus to plane. Staff are always polite and courteous."
Khuyết điểm: "Ran out of chicken and only had fish. Not a fan of fish. Was offered "chicken or fish" but when I selected chicken there was none!!! Not a fan of the bus transfer."
Khuyết điểm: "Got stuck on the runway for a while"
Ưu: "Look for other options if possible."
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