Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Ô-sa-ka đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Hãng Hàng không Quốc gia Việt Nam đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Ô-sa-ka đến Hà Nội. Hãy xác nhận chính sách ở trên trang web đặt chỗ.
Trung bình, một chuyến bay thẳng sẽ kéo dài 5h 10m, với tổng quãng đường bay là 3261 km.
Có 2 chuyến (bay thẳng) giữa Ô-sa-ka và Hà Nội mỗi tuần, trung bình mỗi ngày có 0 chuyến.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Philippine Airlines (5.067.956 ₫) và Nhiều hãng bay (5.436.536 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở Philippine Airlines (5.920.295 ₫) và Hong Kong Airlines (7.279.428 ₫).
Hãng Hàng không Quốc gia Việt Nam flies twice mỗi tuần (Thứ Năm, Chủ Nhật).
Khi bay ra khỏi Ô-sa-ka, bạn sẽ sử dụng một trong những sân bay này: Ô-sa-ka Kansai Intl or Ô-sa-ka Itami. Bạn sẽ hạ cánh tại Hà Nội Sân bay Quốc tế Nội Bài, còn được gọi là Sân bay Hà Nội.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Ô-sa-ka đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Hà Nội từ Ô-sa-ka có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về bay đến Ô-sa-ka với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Hà Nội từ Ô-sa-ka tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "Selecting seats online"
Khuyết điểm: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Ưu: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Khuyết điểm: "A newer plane with more restrooms would be great."
Ưu: "Well maintained plane, nice staff and over very comfortable."
Khuyết điểm: "The wifi worked only 1 hr of the 3 hrs I bought"
Ưu: "Crew was amazing.Premium economy seats were superb. Food was also good."
Khuyết điểm: "Five delays and three gate changes are not cool"
Khuyết điểm: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"
Ưu: "I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good."
Khuyết điểm: "It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well."
Ưu: "Friendly staff, fast service, and good food."
Ưu: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Ưu: "Service, entertainment , drinks, everything! Very good!"
Ưu: "Never take it"
Ưu: "Loved from the booking on kayak and all the services provided by the airline until landing."
Khuyết điểm: "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
Ưu: "Flight departed on time, landed on time....excellent service, too."
Khuyết điểm: "Nothing"
Ưu: "Slept much of the time"
Khuyết điểm: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ưu: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Khuyết điểm: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ưu: "Service Politness of staff"
Khuyết điểm: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Ưu: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Khuyết điểm: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."
Ưu: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Khuyết điểm: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
Ưu: "Staff are super kind."
Khuyết điểm: "---"
Ưu: "Staff are super kind."
Khuyết điểm: "---"
Ưu: "more new movies will be better"
Ưu: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Ưu: "ANA crew is very hospitable."
Ưu: "The flight attendants were very helpful."
Khuyết điểm: "It is a very long flight."
Ưu: "Was a smooth flight, good flight crew. Tasty food too"
Ưu: "ANA from Tokyo to Jakarta, ANA- Jakarta to Tokyo."
Khuyết điểm: "."
Ưu: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Khuyết điểm: "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"
Khuyết điểm: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ưu: "I feel like home"
Khuyết điểm: "The crew smail"
Ưu: "The friendliness of the crews and the cleanliness of the rest rooms."
Khuyết điểm: "The delay before taking off."
Ưu: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Khuyết điểm: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
Ưu: "Free alcohol on international flights is always a plus."
Khuyết điểm: "The movie selection was not as expansive as I've seen previously."
Ưu: "Flight was very good - enjoyed meal and entertainment"
Khuyết điểm: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Ưu: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Khuyết điểm: "Nothing in particular"
Khuyết điểm: "Plane was hot and a lot of food but it wasn't very good."
Ưu: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Khuyết điểm: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
Ưu: "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
Khuyết điểm: "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."
Ưu: "The flight attendants treat passengers as valued guests. The check-in clerk gave me an exit row with extra leg room without me requesting it and without charge. Average time that you need to be at security ahead of your domestic flight = 15 minutes! As with everything in Japan, flight left on time."
Khuyết điểm: "The connection time of 1.5 hours with my flight to Canada was a bit short. I had time to get through security at Narita, find the right gate, visit the facilities, and buy a bottle of water and that's all."
Khuyết điểm: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
Ưu: "Ana is the best"
Khuyết điểm: "Nothing"
Ưu: "The food. the personable flight attendants. The whole experience is amazing."
Khuyết điểm: "Lack of English movies on the ife. Mediocre headphones in business class."
Ưu: "The crew"
Khuyết điểm: "No food available only drinks"
Khuyết điểm: "I waited 20 minutes for my baggage to return"
Ưu: "very good service comfortable seat"
Ưu: "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
Khuyết điểm: "None"
Ưu: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Khuyết điểm: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."
Ưu: "The crew was helpful and nice"
Khuyết điểm: "Better seats and cost should be less"
Ưu: "The crew was very nice"
Khuyết điểm: "Softer seats more wholesome videos"
Khuyết điểm: "More regional movies for India"
Ưu: "The whole service went smoothly without rushing."
Khuyết điểm: "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."
Khuyết điểm: "All services throughout the process need to be improved from the ground to on board"
Ưu: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Khuyết điểm: "Bathroom floors were often wet"
Ưu: "Was pleasantly upgraded from Economy to Business."
Khuyết điểm: "The crew should be friendlier while they deliver their service."
Khuyết điểm: "About cabin crew for for more smile"
Ưu: "Crew, food, entertainment were all very nice. 5 out 5."
Khuyết điểm: "The television got black out 6 hours before landing..dont have a choice but yo sleep."
Khuyết điểm: "Need to have wifi on all their flights"
Ưu: "The crew is very proactive."
Khuyết điểm: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
Ưu: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Khuyết điểm: "My earphones was broken, a little bed for me. Entertainment without sport news."
Khuyết điểm: "Great service and got back earlier than expected."
Ưu: "Actual plane was in good condition and as comfortable as a plane can be. Very good selection of in flight entertainment."
Khuyết điểm: "Flight attendants were rude and made you feel that you were bothering them. Beverage offered twice in 15 1/2 hours. Beverages when available if you want to ask the flight attendant, but again, they were definitely put out when you asked them. Caroline wasn’t kept clean throughout the 15 1/2 hours- i’m accustomed to light attendance walking through the isles periodically to get customers garbage regular league so that it doesn’t build up."
Ưu: "There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies."
Khuyết điểm: "Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm."
Khuyết điểm: "The plane couldn’t take off on time. Delayed arrival at HK and our connecting flight didn’t want to wait for us."
Ưu: "The vegetarian food was excellent every time."
Khuyết điểm: "I could. It select a seat ahead of the flight. I got stuck in the middle of a row. I see the same for my return flight. I do not understand why I cannot preselect a seat."
Ưu: "Little more leg room! A good flight overall"
Khuyết điểm: "Flying time too long!"
Ưu: "Plane was clean, staff was attentive; flight was very smooth"
Khuyết điểm: "No complaints"
Khuyết điểm: "I was pushed to a later flight with another company because the plane was overbooked."
Ưu: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
Khuyết điểm: "Overall waiting and long flight."
Ưu: "The airplane was nice and clean"
Khuyết điểm: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
Khuyết điểm: "The flight was delayed for one hour."
Ưu: "I received more than expected"
Ưu: "Left earlier than expected and accomedations with movies and food was great"
Khuyết điểm: "They were limited with certain meals"
Ưu: "that is great flight. I'm very with fight"
Khuyết điểm: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."
Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Delay from hk to osaka :( but understandable due to technical issues ans weather"
Ưu: "service excellent"
Ưu: "...except the plane was dirty (dirt all over the ceiling above me, long black hairs on the pillow they gave me) and one of the stewardesses had a bad attitude with me. Otherwise it was great."
Khuyết điểm: "Plane not clean"
Ưu: "A free upgrade to premium economy - I think the flight was over booked."
Ưu: "I had two flight crew that went out of their way to exceed my expectations on my BKK to HKG flight. One was the onflight manager, Bingo, and the other was the flight attendant, Carol. They are a testament to Cathay Pacific, and they should be acknowledged for their exceptional customer service!"
Ưu: "Unlimited drink options throughout duration of flight; great selection of moviesmotr"
Khuyết điểm: "Seat layout not very spacious; only 2 full meals offered on a 14 hr flight"
Ưu: "great service"
Khuyết điểm: "Seats too cram feels like sardines in a can"
Ưu: "Food was better than average Seats were not too cramped."
Khuyết điểm: "Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to."
Khuyết điểm: "Flight was delayed."
Khuyết điểm: "Meal service was poor by crew members for economy class. In economy class - (center section-just after first class)-only one toilet . for Passengers. Very inconvenient."
Ưu: "Every thing was ok but no snack"
Khuyết điểm: "Water and soft drink are important for every one shold serve every half an hour"
Khuyết điểm: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."
Ưu: "Very Comfortable seats. Great service."
Khuyết điểm: "Food could be a bit tastier."
Ưu: "The staff was courteous. Good entertainment system (except for the mix up in the languages of the movies)."
Khuyết điểm: "Not as spacious as other international airlines."
Ưu: "Kind, patient, welcoming crew that was efficient and helpful"
Ưu: "Food was good and service was satisfying. Staffs are really nice and polite."
Khuyết điểm: "Seat is a little bit too small, probably cuz im too tall. But still u guys should have a specific section for people 6ft1 and above xD"
Ưu: "The crew did fine and the food was OK."
Khuyết điểm: "There was almost no information about what was happening with the delays. You need to do a better job of disseminating information. The food voucher was nice but it was all word of mouth among the passengers. To have a 5 hour delay is tough. You should have better charging facilities at your gates. You could only stand and charge and the plugs were all Hong Kong/English specific. Nothing universal about those plugs. I had to borrow an adapter to charge my laptop during the delay. The spicy fish dish tasted like it had been fouled during the delay. I like spicy fish generally but this tasted tainted."
Ưu: "many choice of movie & language."
Khuyết điểm: "long queue at check in counter due to high season. I was at airport 2.5h before boarding but not clear coordination by grand staff and many times disordered the queue. not only waste time but also got seat far from my daughter, last ran to the gate. Terrible! Flight attendance were rough."
Khuyết điểm: "Onboarding time"
Ưu: "Liked that the busses to gate at arrival were not packed"
Khuyết điểm: "Not having middle seats filled thought that was terrible"
Ưu: "Plane is good"
Khuyết điểm: "Delay 2x poor"
Ưu: "Reasonable price and not complicated"
Khuyết điểm: "Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change."
Ưu: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Khuyết điểm: "It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!"
Ưu: "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Ưu: "crew were friendly and professional, food was not too bad for aeroplane food."
Khuyết điểm: "In-flight entertainment"
Ưu: "Food was the only good part"
Khuyết điểm: "The crew was rude, no blankets, no entertainment. Overall was not good"
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."
Ưu: "Staffs are nice, food is good"
Khuyết điểm: "Delay 50’ without anouncing"
Ưu: "Only 15 minutes late, could have been worse"
Khuyết điểm: "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Khuyết điểm: "Smile"
Khuyết điểm: "They changed the time without notice and wouldn’t even accept checked baggage."
Ưu: "Boarding was quick and Flight was Smooth"
Khuyết điểm: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."
Ưu: "Boarding by rows - great!"
Ưu: "Very quick procedures! Check in, boarding, disembarking"
Khuyết điểm: "Seats are not comfortable"
Khuyết điểm: "-"
Khuyết điểm: "The choice of English language films were limited. I did not enjoy the food too much"
Khuyết điểm: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Ưu: "On time Very polite staff"
Ưu: "Food. Food is Life"
Ưu: "I can choose the seat"
Khuyết điểm: "Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work ."
Ưu: "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
Khuyết điểm: "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Khuyết điểm: "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
Ưu: "Seats in economy was exceprionally wide. For short flight they actually served a meal. Flight attendants were friendly and coutrous."
Khuyết điểm: "Seats didn’t have monitors. Instaed had “old fashioned” overhead monitor. Wasn’t that portant since flight was only 1.5hurs long."
Khuyết điểm: "Hygiene of local passengers"
Khuyết điểm: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Khuyết điểm: "EVERYTHING................................"
Ưu: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Khuyết điểm: "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
Ưu: "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
Khuyết điểm: "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
Ưu: "The schedule on time"
Ưu: "The whole flight"
Khuyết điểm: "Nil by"
Khuyết điểm: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Khuyết điểm: "We could not check in on line . Why? This reason made us have to waited in the long line"
Khuyết điểm: "Entertainment system wasn't switched on immediately after take off and safety demos"
Ưu: "Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board."
Khuyết điểm: "Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first."
Ưu: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Khuyết điểm: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Ưu: "Everything was good honestly"
Ưu: "Everything! The service, friendliness, food, movies, clean restroom, etc."
Ưu: "Great experience. Everyone very helpful."
Ưu: "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
Khuyết điểm: "Nothing to dislike about this flight"
Ưu: "excellent ,no complaints. Good flight all around."
Ưu: "Managed to take off close to scheduled time despite inclement weather. Offered disposable raincoats for passengers for transfer from tarmac bus to plane. Staff are always polite and courteous."
Khuyết điểm: "Ran out of chicken and only had fish. Not a fan of fish. Was offered "chicken or fish" but when I selected chicken there was none!!! Not a fan of the bus transfer."
Khuyết điểm: "Got stuck on the runway for a while"
Ưu: "Look for other options if possible."
Ưu: "Crew was great."
Khuyết điểm: "Entertainment was not functioning whatsoever during the 15 hour flight, not enough food choices."
Ưu: "Leg room was great Luggage allowance great"
Ưu: "Seat 40H was comfortable. The foods were good, they ran out of wine shortly after dinner."
Khuyết điểm: "One of the bathrooms had broken a toilet seat, no water."
Ưu: "I bought tickets with just less than 4 hr layover, but when we were returning to the San Francisco, we had mire than 12 hour layover. I saw this in the listing when I was booking and did not buy this ticket. HK airlines just gave us food allowance not even enough to buy a descent meal!"
Khuyết điểm: "HK Airlines should have notified us the reason of the long layover. I got perhaps this treatment because of the cheap ticket"
Ưu: "The food was not bad."
Khuyết điểm: "Passenger, largely Chinese people, don’t have common sense of not walking around while food is serving, or not standing until the plane stops etc. Instead of being too nice to those bad-mannered passengers, the crew should have made announcements to deter their action."
Khuyết điểm: "Will never fly Hong Kong airlines again. Lost all luggage. 2nd day at Intercontinential hotel without clothes!!!!! This is unacceptable. What compensation for this horrible inconvenience? Please call me at +1-541-980-6101 and let me know. This was my daughter's birthday present, Hong Kong destroyed"
Ưu: "Crew were very helpful. I had a personal issue and they were very helpful to make me feel very comfortable ."
Khuyết điểm: "Probably food could been better!"
Ưu: "Seats were comfortable. Entertainment had a great selection and the crew kept us up to date the entire flight. Loved the eggplant minced pork dish. Also loved they served 100% juice options."
Khuyết điểm: "They needed to serve food more frequently. Having a nut allergy, I could only snack on the popcorn which doesn’t fill you up. The pizza served as our hot snack was disgusting."
Ưu: "all good"
Khuyết điểm: "change up the movie selection... same as i had a few months ago"
Ưu: "Plane Members crew very kind"
Khuyết điểm: "Waiting less to enter the plane"
Ưu: "It was clean."
Khuyết điểm: "Food."
Ưu: "Comfy seats, fast boarding procedure"
Ưu: "The crew was very attentive."
Ưu: "I liked the reclining seats and the comfort packs they gave that included ear plugs, eye covers socks blankets pillows."
Khuyết điểm: "There was plenty of food but the type of food was not typical of the west. And was acceptable but not great. I would have liked masks because there was someone coughing in front of us and I didn’t want to get sick."
Ưu: "A Two seater row"
Khuyết điểm: "Eggs sandwich offer for breakfast rather eggs with hotdog which contains pork"
Ưu: "The plane was clean and the staff were very friendly! We were even a little bit early."
Ưu: "Crew were friendly and helpful"
Khuyết điểm: "The bun-with-meat was terrible."
Ưu: "Absolutely nothing. This is one of if not the worst airlines worldwide."
Khuyết điểm: "This airline would not even let me check in and board my flight. I had a delay on another airline getting to my flight, but was still at the check in counter 45 minutes before my scheduled departure. And was told i was not allowed to take the flight. So ridiculous. Worst customer service imaginable."
Khuyết điểm: "The ground staff at the airport were not organized when boarding they just threw everbody in a line as compared to LA where we were in groups"
Khuyết điểm: "The only food I ate all day were the two meals on Hong Kong airlines flights. On the flight from HK to BKK we were served a hot meal of Beef, rice and vegetables. At the time the vegetables tasted a little starnge but I was very hungry so I finished the meal. After arriving at my Bangkok hotel I started to feel unwell and by the evening I was repeatedly vomiting."
Khuyết điểm: "I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding."
Khuyết điểm: "Never never booking with kayak again. You've caused me nothing but issues with checking in. And I paid extra to choose my seat but no record of that went to the airline so I am stuck with bad seats for a very long flight. Never again."
Ưu: "Newer plane was quiet, staff was awesome"
Ưu: "Check-in process was smooth. Boarding process was effortless. Price is very competitive."
Khuyết điểm: "Ordered special meal (Low-salt meal) the food was mediocre for both to and from LAX-HKG. Lavatory conditions needed improvement ( floor of lavatory was wet most of the time during both journeys, some lavatories were closed without apparent reasons)."
Ưu: "The flight was on time and everything went smoothly."
Khuyết điểm: "The seats were not very comfortable."
Ưu: "Friendly staff"
Khuyết điểm: "No food or drinks for sale in flight"
Khuyết điểm: "It is a conveniomal airline tailored for travellers seeking cheap tickets. Low expectations, and it was just it."
Ưu: "Boarding was a breeze and efficient- plane was clean and comfortable and staff was friendly and helpful! Good leg room too! Thank you!"
Ưu: "Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)"
Khuyết điểm: "Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though."
Ưu: "Did not expect anything but it was actually good and pleasant."
Khuyết điểm: "Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner"
Ưu: "Comfortable, nice. Employees warm"
Khuyết điểm: "They lost my luggage and the flight was delayed. Too many stuardesses on the plane."
Ưu: "Very service"
Ưu: "Even thought it wasn't a long flight, we were able to watch movies and TV in the headset screen and we enjoyed a meal at no extra charge."
Ưu: "On time take off and landed earlier than scheduled"
Khuyết điểm: "Poor ventilation"
Khuyết điểm: "The airlines had no identifiers for a connecting flight and were not able to give me my connecting boarding pass at my first time of check in. They had a line for 80 minutes just to get your new check in information with no labels about specific airlines. They canceled the flight last minute, placed me on an earlier flight without notifying me at all that boarded right after I landed however there was no way to get the information and no announcement. They were not apologetic or accommodating when understanding these errors. I booked though vayama through kayak and would NEVER do it again. I highly suggest reconsidering if flying Hong Kong express or going through vaymaya as source."
Ưu: "The staff were polite and efficient."
Khuyết điểm: "They set up another baggage check area right in front of the gate and took all of our water that we had refilled for the flight. For a 13 hour flight, it was hard for me to not have a water bottle available. I asked if I could buy one one the plane because I was on the tail end of a cold with a cough that would be triggered by a tickle in my throat. They gave me a glass of water which was nice but not helpful when it was 3am and I started coughing. Not anyone’s fault, but they need to rethink that if they are going to make everyone dump their water at the gate right before they are boarding."
Khuyết điểm: "Baggage delay"
Ưu: "Professional and efficient. Great movie selection."
Khuyết điểm: "Boarding was a little unclear. We ordered special meals due to our dietary issues, but they didn't have them. Anything online was a huge challenge. Not user friendly."
Ưu: "Comfortable seats. Departed on time and arrived on time."
Khuyết điểm: "Staff was efficient, but not really friendly. The use of iPads to watch movies was a bit odd but at least they had something. No in flight map."
Ưu: "they were more or less on time on arrivals and departures. the crew was courteous, though difficult to understand at times."
Khuyết điểm: "the Airbus planes were terribly uncomfortable, old and showing their wear. They lacked entertainment, so handed out Ipads. The food was inedible in most cases."
Ưu: "Tons of room (I am 6'4), excellent food, wonderful service"
Khuyết điểm: "Very little to choose from in the in flight entertainment system and they left my luggage behind in Beijing. Despite promises that it would be delivered to my hotel in the airport the next morning, I had to go back to the airport twice in order to retrieve it as no one could find it the first time."
Ưu: "The food and the service"
Khuyết điểm: "The cabin was too warm on the flight from Seattle to Shanghai on June 26"
Ưu: "Gray legroom! Efficient staff."
Ưu: "Fast loading to plane and out, very friendly staff"
Ưu: "Got to Narita airport very late for my flight to Hong Kong. Staff rushed to get me checked in. Barely made it with a few minutes to spare. But staff really put out a great effort to get me on my flight!"
Khuyết điểm: "Nothing really, service and flight was no different from what you would expect from a well-run budget airlines (an oxymoron?). Just a comment: check-in at Narita airport was not in the main concourse where the other major airlines were located, but in a small section just outside the main concourse."
Ưu: "Friendly crew, tasty food. Way better than US-based long-haul travel. Super easy transfer for international connection at Hong Kong Airport."
Khuyết điểm: "No kiosks for a more expedient check-in process. Difficult time selecting seats prior to online check-in. Blankets provided, but no pillows."
Khuyết điểm: "Unexpectedly had to check bag because of weight; no charge though so not a big deal. Confusing self-check-in kiosks at airport in Taiwan, but also not a big problem."
Ưu: "Good landing by Hong Kong airlines"
Ưu: "Gave me something to talk about with my wife while we discussed what meat was in the 'snack'"
Khuyết điểm: "45 minutes delayed before even pushing back from the terminal that they only told us once we were all on. Then the 'snack' they served was utterly horrendous. It was some sort of super sweet bread with a mystery meat in it."
Khuyết điểm: "Good choices like non- Red Meat"
Khuyết điểm: "Plane was Not full, enough social distancing."
Ưu: "Amazing crew , both ground and in fligbt"
Ưu: "Very friendly crew. Everything on time we landed even earlier. Comfortable seats and distance between seats rows"
Khuyết điểm: "Improve Size of Visual Monitor"
Ưu: "You ripped me off"
Khuyết điểm: "you ripped me off"
Ưu: "Boarding was very quick and organized. Crew was very helpful."
Khuyết điểm: "787 would be nice...."
Khuyết điểm: "Let’s passenger choice the seats with time"
Ưu: "i didnt like when we had to come out of plane and do a transit."
Khuyết điểm: "wish it was non stop but now it is."
Ưu: "Crew was very nice and very attentive to passenger needs. Airbus 350 very comfortable in economy class good leg room and large entertainment screen with good selection.Manila airport is"
Ưu: "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."
Ưu: "The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!"
Khuyết điểm: "Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!"
Ưu: "Ground and flight crew were great"
Khuyết điểm: "Quality of in-flight snacks, beverages and IFE systems were very poor"
Ưu: "Flight attendants were helpful in assisting older women and men going to/from the toilet back to their seats."
Ưu: "Friendly crew."
Khuyết điểm: "Airport security was complicated. Had to go through security checks 3 times. Once at the gate (early) had to leave the area and go through security to sit at the gate again."
Ưu: "Nice flight attendant. Alcohol included."
Khuyết điểm: "Snack choices. More tea and coffee"
Ưu: "Theno del crew were polite and cheerful, efficient in their work. Seats are okay, more legroom would be better."
Khuyết điểm: "no delays on schedules."
Khuyết điểm: "Food, be ontime, inflight entertainment"
Ưu: "Flight itself was great, but my luggage was lost in transit and staff have been very unhelpful in getting it back to me."
Khuyết điểm: "Better way to deal with lost luggage, and they need to automatically deliver it to our address instead of tell us that we need to go back to the airport to pick it up ourselves. It’s been a huge hassle."
Ưu: "i like d plane used. its 330 wd new biz class lie flat seats."
Khuyết điểm: "delayed"
Ưu: "Paid a little more for the bulk head seat in economy so had more leg room, however, less storage. Direct flight from SFO to MNL The flight attendant were okay"
Khuyết điểm: "Boarding process in Manila is confusing as once you go through security they run your bag through again AT THE GATE. I don't think I've experience this at any airport and I've been to many countries. Also, once "corralled" in your assigned gate, there is limited seating. Getting in and out to go to the bathroom or get something to eat is a hassle. PAL international has it's own terminal (2) but all the airport lounges are in 3 or 1, and you have no access to those terminal once your in 2. Finally, the food option at PAL terminal is awful. For a major Philippines airline, I wish they would upgrade their terminal and make it more appealing for international travelers. For these reasons, I would consider flying another airline from US to Manila, e.g. Cathay Pacific, United, etc."
Khuyết điểm: "None"
Ưu: "The flights themselves were good and the crew members were attentive to requests."
Khuyết điểm: "The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked."
Ưu: "Everything, except I hope there was more legroom and wifi."
Khuyết điểm: "Cramp space, no wifi"
Ưu: "Luckily we were not on the plane when they announced the 45 minute delay"
Khuyết điểm: "Lately I have been hearing the flight delays, but dang everyday??? Flight was delayed and announcement wasn’t made until the departure time."
Ưu: "I liked how convenient it is to use the mobile app to check-in. It was relatively easy to use."
Khuyết điểm: "The only problem I encountered was the Apple wallet boarding pass did not push through using the mobile app. However, upon using the web browser, I was able to download the Apple wallet boarding pass. This seems like a bug in the app."
Khuyết điểm: "Chairs for emergency exit row are cramped. Delayed a hour with no explination."
Ưu: "On time"
Ưu: "I was very lucky to have two spaces beside me so plenty of room however I know this is not always the case. This plaine was modern with a good selection of inflight entertainment. The on board staff were extreamly courteous and helpful. Food was okay was a good selection of beverages on this flight. You are provided with inlight comforts like blackets etc if you wished to sleep -"
Khuyết điểm: "No complaints on this flight"
Ưu: "The great service and hospitality of the flight crew. Was upgraded to business class, thanks PAL."
Khuyết điểm: "In flight entertainment is through an iPad device which is not fully charged."
Ưu: "The direct flight, without stop overs was nice. The crew was well mannered and attentive. The flight was on time."
Khuyết điểm: "My seat as well as the passenger beside mine would not stay reclined. Neither of them would lock in place. Passenger's USB didn't work neither. Despite handing everyone a menu, there was no choice of meal for breakfast because they ran out of the Filipino food. There was inedible sausage."
Ưu: "Crews were attentive and very helpful. They were all nice and very accommodating. But please add a personal AVOD on your aircrafts. A 10 hour flight is really boring without entertainment system."
Khuyết điểm: "The portion of the food was very little. And they only serve full meal once on a 10-hour flight. Snack was served 1 hour prior to arrival but was not enough as the passengers were starving already."
Ưu: "Once the aircraft left the gate and started taxiing, it did the job. The crew also did their jobs. Nothing remarkable. Passengers were few, so everyone could relax better."
Khuyết điểm: "One day in advance, an e-mail announced that the flight would be delayed by 1 h 10 mn. Once at the airport, the delay was increased. by 35 minutes. Yet, at the airport and on the aircraft, the only explanation given was the overplayed refrain "Due to late arrival of the aircraft..." PLEASE, stop kidding us. Bad management is not the same as "late arrival". At 3 AM everybody was on board. No other arriving or departing aircraft in that CGK airport at that ungodly time. The pilot mumbled something about loading cargo. We sat an extra 50 minutes before taking off. This airplane has no screen of any kind in Economy. There were posters and a booklet describing the possibilities of entertainment. Again, who is kidding whom? Before going bankrupt, the old Philippines Air Lines used the acronym P.A.L. And everyone read: "Planes Always Late". The acronym is gone, but the delays are back, for sure. I am sorry that I did not go on a low cost flight."
Ưu: "Up to date and WORKING entertainment system. Ample charging options. Business class seat operation a little cumbersome and complex, but fully reclining"
Khuyết điểm: "Came down with flu right after flying, again! Most likely sources are passaenger poor hygiene, poor cleaning practice between flight and poor air recirculation with inadequate filtration...hope to fix those things one day"
Ưu: "Loved that the crew boarded everyone accorsig to seat zone starting with the backmost part... enabled speedy boarding and you'd think this would be SOP but many PAL flights don't do this. Always happy with the refurbished aircraft and selection of in-flight entertainment."
Khuyết điểm: "I couldn't check in online due to the kind of ticket I bought. Was willing to pay for bulkhead seats but had no chance due to unavailability."
Ưu: "The flight was on time"
Khuyết điểm: "Seats are very tight and the only bathrooms were completely at the end of the aircraft."
Ưu: "The crew was polite and boarding was okay"
Khuyết điểm: "Being in a cramped space for fourteen hours in opinion is torture, they need to give passengers who travel 12 hours more leg room I am 6'2" and being cramp is not good."
Khuyết điểm: "Better signage at the airport for those that already checked in online. I waited in the long line since the signs were obscure."
Khuyết điểm: "Delayed boarding & not organized"
Ưu: "flight, service --great"
Khuyết điểm: "check in --vry problematic."
Khuyết điểm: "Don't delay the flight"
Ưu: "The boarding was on time and it was a smooth landing."
Khuyết điểm: "4 flights on Philippines Airlines, all 4 flights 3 plus hours late. There was not even a pretense of trying to be on time. Worst flying experience of my life, and I have been everywhere. PAL is their Acronym and the running joke is it stands for "Plane Always Late""
Ưu: "spacious seats, IFE and great meals"
Khuyết điểm: "nothing"
Ưu: "Good service on the flight. Flights were on time."
Khuyết điểm: "Manila airport is not well maintained - poor bathroom condition in the international terminal."
Khuyết điểm: "Unexpected pit stop added stress to our trip."
Khuyết điểm: "The fact that u would not let me board without a leaving ticket. I have a wife and daughter there, and also PI ID. I missed my daughter's birthday. I will never forgive that"
Khuyết điểm: "They don't have enough selection of meal."
Ưu: "comfortable plane, nice crew, on time"
Khuyết điểm: "Everything. 6 hr delay, unhelpful clueless staff, food, comfort of seats, lack of entertainment, crappy terminal in Manila"
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