Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Phoenix đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 21h 55m.
Trong 3 ngày qua, vé khứ hồi với mức giá rẻ nhất được tìm thấy trên Japan Airlines (24.625.662 ₫) và Nhiều hãng bay (27.482.146 ₫)
Khi bay ra khỏi Phoenix bạn sẽ sử dụng Phoenix Sky Harbor Intl, thường được nhắc đến với tên gọi Sân bay Phoenix. Bạn sẽ hạ cánh tại Hà Nội Sân bay Quốc tế Nội Bài, còn được gọi là Sân bay Hà Nội.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Phoenix đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Hà Nội từ Phoenix có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về bay đến Phoenix với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Hà Nội từ Phoenix tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Was able to get to get to Narita Airport."
Khuyết điểm: "Okay and not any issues."
Khuyết điểm: "The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves."
Ưu: "The crew was organized and efficient."
Khuyết điểm: "Entertainment: movie choices were limited."
Khuyết điểm: "Good space with large seats. Good food and service."
Ưu: "The crew always smiles and very accomodating."
Khuyết điểm: "The main course could have been better or improve. I wasn’t satisfied with the taste."
Khuyết điểm: "JAL LAX Ground staff. Not helpful."
Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ưu: "they assisted my aunt very well all through out her flight"
Khuyết điểm: "The person who assisted me to check in didn’t even know about Global entry..."
Ưu: "The flight crew"
Khuyết điểm: "More space"
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Felt welcomed"
Khuyết điểm: "Just felt a little cramped but not to bad"
Ưu: "Staff are the best of all airlines I have been in."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Khuyết điểm: "Cancelled flight"
Ưu: "Inspire of bad weather, the pilot executed a perfect landing !"
Ưu: "Space between the seats."
Khuyết điểm: "Color of the seats."
Ưu: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Khuyết điểm: "None whatsoever."
Ưu: "The flight crew was incredibly kind and attentive"
Khuyết điểm: "Flight was delayed by 3 hours!! No info was given why until we got on the plane. We did not know if the flight was going to get cancelled and if we need to make other arrangements."
Ưu: "Hostesses were very nice. Lot's of room in aisles."
Khuyết điểm: "Food was okay. Not a great choice of movies."
Ưu: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Khuyết điểm: "There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy."
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "The flight was smooth and the seating was comfortable."
Khuyết điểm: "It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest."
Ưu: "The movies they offered."
Khuyết điểm: "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
Khuyết điểm: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
Ưu: "I love flying jal"
Khuyết điểm: "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"
Ưu: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Khuyết điểm: "The video monitor for viewing movies was dated."
Khuyết điểm: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Ưu: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Ưu: "Always on time"
Khuyết điểm: "No clue when it's boarding time and no announcement"
Ưu: "cost performance"
Khuyết điểm: "non-flat seat"
Ưu: "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
Khuyết điểm: "Food was extremely disappointing"
Ưu: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Khuyết điểm: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."
Ưu: "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
Khuyết điểm: "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
Ưu: "Comfortable and spacious for economy class. Very helpful staff."
Khuyết điểm: "If I have to be picky the movie selection didn't seem great."
Ưu: "Our flight had a long delay, but one we were on board it was a short and smooth flight."
Ưu: "very friendly and very helpful from checkin in to departing"
Khuyết điểm: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ưu: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Ưu: "Good food and excellent service On time"
Khuyết điểm: "There are not much choices for movies News uses Japanese only"
Ưu: "Boarding is efficient. Crew helpful and willing to please."
Khuyết điểm: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."
Ưu: "Comfortable plane, good service"
Ưu: "Service & seats are great."
Khuyết điểm: "The connections were a bit late, making the long trip longer!"
Ưu: "Plane is comfortable"
Khuyết điểm: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Ưu: "I like the food they served during the flight. It very well-thought meal and delicious at the same time. I also like the latest movies on board. We also arrived 20 minutes early! It was absolutely smooth and relaxing flight."
Ưu: "This airline is the most professional I have seen so far. They are extremely accommodating, very helpful, and very attentive. I didn't realize how orderly the Japanese culture is. We took off immediately. The ground crew actually waves bye and bows! No one in the sloppy US does that! They were very professional and juse down right respectful. Food and snacks were served often. Even good coffee!"
Ưu: "Food is great. Crew are very friendly"
Khuyết điểm: "The touchdown, it's not smooth"
Ưu: "Service N crew n entertainment."
Ưu: "The crew was excellent, respectful and helpful."
Khuyết điểm: "Boarding by bus is poor"
Ưu: "The service, foods , sack ,"
Ưu: "The crew members were really nice and accommodating."
Khuyết điểm: "Need more entertainment selections."
Khuyết điểm: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Khuyết điểm: "Raise the cabin temperature"
Ưu: "Movies selection is great. Seating space is comfortable."
Khuyết điểm: "Boarding process could’ve been smoother"
Ưu: "The crew Were exceptional ."
Khuyết điểm: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Ưu: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Khuyết điểm: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Ưu: "Seat was very comfortable, crew was very nice,"
Khuyết điểm: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Ưu: "Crew amazing. Seat super comfortable"
Khuyết điểm: "Nothing!"
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Ưu: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Khuyết điểm: "Need to update the planes.."
Ưu: "Great service!"
Khuyết điểm: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ưu: "Food, service"
Ưu: "Very good service"
Khuyết điểm: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Ưu: "Staying in a hotel for 24 hours."
Khuyết điểm: "Not actually making it to Japan."
Khuyết điểm: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
Ưu: "Liked the service"
Khuyết điểm: "Nothing special."
Ưu: "There was nothing to complain about..a very friendly staff, departure on time !"
Khuyết điểm: "No newspapers and magazines on board !"
Ưu: "Ontime, airline stewards were excellent and tv entertainment very good"
Khuyết điểm: "Nothing"
Ưu: "I liked there was entertainment"
Khuyết điểm: "It was an old tired plane"
Ưu: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Khuyết điểm: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Ưu: "Crew, cabin and food."
Khuyết điểm: "Lack of entertainment console at each seat"
Ưu: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Khuyết điểm: "Nothing"
Khuyết điểm: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Ưu: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Khuyết điểm: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Ưu: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Ưu: "ending meal was very late like an hour or less before landing"
Khuyết điểm: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Khuyết điểm: "breakfast was terrible"
Ưu: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "Crew was very friendly and good service."
Khuyết điểm: "Crew could have asked the passengers whether they need snacks in between."
Ưu: "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
Khuyết điểm: "There was nothing that I didn't like."
Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ưu: "Great flight amazing service"
Ưu: "Attendants are always nice, flight is always smooth."
Khuyết điểm: "Nothing!"
Ưu: "Cabin crew are always great"
Khuyết điểm: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Ưu: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Khuyết điểm: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ưu: "Crew is remarkable"
Khuyết điểm: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Khuyết điểm: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Ưu: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Khuyết điểm: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ưu: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Khuyết điểm: "Beware of babies on board."
Ưu: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ưu: "Spacious, comfortable seat"
Khuyết điểm: "-"
Ưu: "Extremely polite flight crew"
Khuyết điểm: "-The food was pretty bad -Not much leg room"
Khuyết điểm: "No comments"
Ưu: "All is well"
Khuyết điểm: "Everything is excellent"
Khuyết điểm: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."
Ưu: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Khuyết điểm: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Ưu: "Really good"
Ưu: "Entertainment and food is always great with Qatar!"
Khuyết điểm: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Ưu: "In-flight entertainment choices."
Khuyết điểm: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Khuyết điểm: "Food was atrocious!"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"
Ưu: "They greeted us in Georgian at the gate during boarding, this was very nice."
Khuyết điểm: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Ưu: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Khuyết điểm: "Service service The q suite the airport and more service"
Ưu: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."
Ưu: "New plane and Q suite was excellent"
Khuyết điểm: "The AVML selection could be better"
Ưu: "Modern plane and great crew."
Ưu: "The service of the cabin was great!"
Khuyết điểm: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Ưu: "Very nice"
Ưu: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Khuyết điểm: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."
Ưu: "Crew was excellent."
Khuyết điểm: "Food."
Ưu: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Ưu: "Access to entertainments"
Khuyết điểm: "CRYING BABY BUT I UNDERSTAND THOUGH"
Khuyết điểm: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Plane, crew, boarding"
Khuyết điểm: "Coach class is not for long haul flights"
Ưu: "The Qatar Airways price."
Ưu: "Loved the food and entertainment."
Khuyết điểm: "Not enough leg room and space between the chair in front."
Ưu: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Ưu: "Not much really."
Khuyết điểm: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Khuyết điểm: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Ưu: "Crew welcomes"
Khuyết điểm: "Bad takeoff and landing"
Khuyết điểm: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Ưu: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Khuyết điểm: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Ưu: "The crew on my side of the cabin was very good."
Khuyết điểm: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."
Khuyết điểm: "NA"
Ưu: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."
Ưu: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Khuyết điểm: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Khuyết điểm: "The business class seats on this A330 are to tight when turned into a bed."
Khuyết điểm: "Narrow seats and little legroom."
Ưu: "Staff courtesy."
Ưu: "Excellent service everyone was generous"
Khuyết điểm: "It was canceled while am at the airport and i rebooked"
Ưu: "Wonderful services"
Khuyết điểm: "Nothing bad to say"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "The crew, Sami and Juliana in particular, were absolutely amazing!"
Khuyết điểm: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."
Ưu: "Qatar airways always seems to handle busy flights and crammed seats calmly, efficiently and on time. It's a long haul - 16+ hours, and if you have to go economy as a 6 foot tall person, their seats recline well, seemingly better than many. You have to plan your long layovers, and they do offer assistance with hotel transfers, but they don't advertise this very clearly - so do your homework before flying!"
Khuyết điểm: "I am platinium and got treated that way!!"
Khuyết điểm: "email@example.com"
Ưu: "Food and drink options. Courteous."
Khuyết điểm: "Smells from others"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Khuyết điểm: "Charged me 30 for allegedly overweight suitcase. The they proceed to lose it."
Ưu: "Absolutely friendly Professional"
Khuyết điểm: "Nothing"
Ưu: "The crew in this sector is ALWAYS rude, and the food is substandard."
Khuyết điểm: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
Ưu: "first time on Emirates and its just so much better than anything else under all points of view"
Khuyết điểm: "vegetarian options"
Khuyết điểm: "Keep employees have to give excellent service & smiles to passengers"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "First time we flew on business on international (we upgraded)."
Khuyết điểm: "The Crew could be more friendly"
Ưu: "All ok"
Khuyết điểm: "Sray bathrooms often."
Ưu: "Excellent food and serving"
Khuyết điểm: "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
Ưu: "Emirates really knows how to treat customers"
Khuyết điểm: "Flight was long"
Khuyết điểm: "If you want upgrade you should bay 2100 USD why it’s a upgrade not new ticket !!"
Ưu: "The entertainment options were very good"
Khuyết điểm: "Bathrooms were dirty. Did not have all the food options listed"
Khuyết điểm: "poor service"
Khuyết điểm: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Ưu: "Flight delayed 7:16 hours"
Ưu: "Crew is great and on their game"
Khuyết điểm: "Stuck next to and surrounded by crying babies on a long haul flight is terrible. So uncomfortable! Wish I could afford to upgrade but I suppose I must tough it out:/"
Ưu: "Great video console for a short 1.5 hour flight to Yangon"
Khuyết điểm: "Nothing. Everything was fantastic. Just a really nice quick flight."
Ưu: "Food and beverage choices were excellent!"
Khuyết điểm: "Boarding at JFK was delayed a lot and not properly handled. I was in Business class, still there was no information about what would happen when. Onboard, the TV (ICE) and internet were struggling to keep up with user demand. Did not load or connect sometimes. Different crew members had same standard answer - try later. While sleeping in Business class, I was woken up twice by a rude crew member (Velma Ndubi). She even refused to tell me her name because she did not want me to complain. Her attitude ruined the flight for me."
Ưu: "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
Khuyết điểm: "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."
Ưu: "I never felt like my trip dragged on. I was dreading the flight and found it to be comfortable and easy."
Khuyết điểm: "It was a full flight and didn't feel crammed!"
Ưu: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
Khuyết điểm: "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."
Ưu: "the flight was on time"
Ưu: "The cabin attendant was friendly and kindly moved me to an empty 3-seat first row. I was able to stretch my legs and sleep better during an overnight flight."
Ưu: "Excellent service"
Khuyết điểm: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"
Ưu: "Loved that they took care of a Skywards Blue member, even upgrading my wife."
Khuyết điểm: "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"
Ưu: "I like the meals"
Khuyết điểm: "It is hard to request a window seat"
Ưu: "Great leg room"
Ưu: "Service, comfort"
Khuyết điểm: "Too much costly for a Tuesday flight. But rest all good"
Ưu: "They boarded us very fast."
Khuyết điểm: "The food is same"
Khuyết điểm: "Nothing"
Khuyết điểm: "The crew hardly paid attention to request. I had to ping multiple times and wait for really long time to get a glass of water. I tried to get to the back, the crew dint even move to help us with anything. They sat together and were talking and dint even care to move. I have never seen this amount of careless attitude so far in emirates. Food quality has gone down quite a bit compared to my travel before."
Ưu: "The boarding process was smooth as was finding my luggage after arriving in NYC."
Khuyết điểm: "The entertainment system did not work for about an hour and they had to fix it. It took the crew a while to start troubleshooting it. A few people had to complain before they did anything. The quality of the food on Emirates has greatly decreased recently. Their wifi on flight is terribly slow and they require you to pay $1 for it."
Ưu: "Efficient, clean, friendly"
Khuyết điểm: "None comes to mind"
Ưu: "Bad food in flight back from dubai to dallas."
Ưu: "The entertainment system had plenty of variety and choices."
Khuyết điểm: "Very poor service, terrible food. Flight attendant spilled juice on me."
Ưu: "Customer service, food, the flight in general was good."
Khuyết điểm: "I lost TV signal a few times and therefore wasn't able to watch the games I was interested in. But I understand this is beyond your control at times but the whole system would benefit from an upgrade. The touch screen sometimes takes a while to respond so making the process a little tedious."
Ưu: "Crew is very accommodating and nice. Boarding is smooth."
Khuyết điểm: "Food is horrible and the plane is unclean. Bathrooms need to be cleaned often on a 15 hour flight."
Ưu: "Excellent service"
Ưu: "Flight staff good attitude, condition of airplane"
Khuyết điểm: "On the 15 hour flight Dubai to LAX, Only one hot meal was served, plus later, a sandwich. I'm a thin girl and barely found the food sufficient - imagine the men!"
Khuyết điểm: "very poor food and seating"
Khuyết điểm: "Had a tough time to get a replacement ticket."
Ưu: "The planes were very comfortable and the boarding was very well organized, especially for parents eith children."
Khuyết điểm: "The crew wasn't very helpful and they were a little condescending."
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