Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Phoenix đến Hà Nội
Hầu hết khách đến từ Phoenix sẽ không được phép vào Hà Nội.
Đọc thêm về những hạn chế đi lại đối với Hà Nội
Khách từ Phoenix sẽ cần phải cách ly trong 14 ngày khi vào Hà Nội.
Khách đến từ Phoenix cần phải trình ra kết quả âm tính RT-PCR (NAAT) được thực hiện 72 giờ trước lúc khởi hành đi Hà Nội.
Khẩu trang:Bắt buộc ở những không gian công cộng và phương tiện giao thông công cộng.
Nhà hàng:Mở có hạn chế
Bar:Mở có hạn chế
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 22h 39m.
Trong 3 ngày qua, vé khứ hồi với mức giá rẻ nhất được tìm thấy trên Cathay Pacific (20.780.400 ₫) và Nhiều hãng bay (22.481.852 ₫)
Để bay từ Phoenix tới Hà Nội, Thứ Tư là ngày có giá vé trung bình rẻ nhất và Thứ Ba là ngày có giá vé đắt nhất. Để bay từ Hà Nội về Phoenix, ưu đãi lớn nhất thường được tìm thấy vào Thứ Sáu, và Thứ Hai là ngày có vé đắt nhất.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Phoenix đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ Phoenix đến Hà Nội có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về lại Phoenix bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ Phoenix đến Hà Nội trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "American airlines, No entartainment, no hi hello from the crew, no food, not even water... Funny guys, why the have flight people inside the plane :) domestic airlines are always joke compared to the world domestic or overseas...."
Ưu: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Khuyết điểm: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
Ưu: "Very friendly and accommodating crew."
Khuyết điểm: "Electricity didn’t work in my pod"
Ưu: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
Khuyết điểm: "Nothing. The experience for international economy was perfect."
Khuyết điểm: "Very good airline except for the fact that the staff at Narita airport."
Ưu: "The crew was super friendly."
Khuyết điểm: "Cabin crews need to learn how to smile."
Khuyết điểm: "The food and drinks were sub-par"
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Service was excellent. Premium economy seats well worth the few extra $$."
Ưu: "Overall is good :)"
Ưu: "Hands down Jal is the best airline japan has to offer!"
Ưu: "The crew was excellent."
Khuyết điểm: "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
Ưu: "The staff are really nice helpful and respectful."
Khuyết điểm: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Khuyết điểm: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Ưu: "Great service Timely departure and arrival. JAL is really punctual"
Ưu: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Khuyết điểm: "Nothing."
Ưu: "Crew very polite, friendly and respectful."
Khuyết điểm: "Flightsame as"
Ưu: "Lots of room, generous checked luggage policy, great airline."
Khuyết điểm: "Nothing"
Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Ưu: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Khuyết điểm: "The flights were everything I expected and more."
Ưu: "Can use wifi with free"
Ưu: "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
Khuyết điểm: "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."
Ưu: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Khuyết điểm: "would have liked more food options and recent movie selections"
Ưu: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "As usual A1 service all the way!"
Ưu: "Each seat had their own screens, and there was a small footrest available for each seat."
Khuyết điểm: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Ưu: "I didn't expect neck pillow on board"
Khuyết điểm: "Seat wilder would be great"
Ưu: "Food & entertainment"
Ưu: "Crew very helpful and courteous"
Khuyết điểm: "None"
Ưu: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Ưu: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Ưu: "Clean :)"
Ưu: "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
Khuyết điểm: "Food was extremely disappointing"
Ưu: "Japan Airlines is a good airline. They treated my family and I well during our flight home. The food was excellent and healthy. We received hot towels before our meals and the staff were friendly and courteous, which is expected of Japanese service, in general. I loved Japan and coming back to the US on a Japanese airline was the best choice! Thanks!"
Ưu: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Khuyết điểm: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
Khuyết điểm: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."
Ưu: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Khuyết điểm: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."
Ưu: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Khuyết điểm: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
Ưu: "Service and polite staff."
Khuyết điểm: "Not much space between the seats for my long legs."
Ưu: "The food was good, which I didn't expect. The crew was kind."
Ưu: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Khuyết điểm: "Can't think of any"
Ưu: "The bathroom is super clean."
Khuyết điểm: "Maybe you can make some alterations with your meal offerings."
Ưu: "Most courteous check in. Boarding was a breeze. Great in flight service and lunch. I always look forward to a flight on JAL."
Ưu: "I loved flying JAL! I've flown several times between the US and Korea, and this was the best trip I've taken thus far! It was comfortable, the plane was awesome with high ceilings and it actually felt quite spacious. The entertainment was also perfect with tons of stuff to choose from. The best part, though, was their exemplary customer service! I needed to transport cold insulin, so at the gate counter I checked with the gate agent to see if they could refrigerate my insulin since I had a long travel time to my home destination. She promptly found out for me and talked to the flight attendants and told me they would take care of it when I got to my seat. She even checked to see if I needed a special meal or not after I finding out I was diabetic. They were so kind! They even let me refreeze my cold packs in their freezer before landing so I could keep my insulin cold after we landed. It was a huge help and they seemed genuinely concerned for my well being and what I needed. I will now fly JAL whenever I can!"
Ưu: "This airline is the most professional I have seen so far. They are extremely accommodating, very helpful, and very attentive. I didn't realize how orderly the Japanese culture is. We took off immediately. The ground crew actually waves bye and bows! No one in the sloppy US does that! They were very professional and juse down right respectful. Food and snacks were served often. Even good coffee!"
Khuyết điểm: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."
Ưu: "Seat not comfortable crew was amazing"
Khuyết điểm: "Comfort in seat"
Khuyết điểm: "My experience overall is fantastic"
Ưu: "The crew was very friendly and attentive. They look after the customers."
Khuyết điểm: "I can't think of anything that could have been better."
Ưu: "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
Khuyết điểm: "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."
Ưu: "Seats were comfortable, crew was good"
Ưu: "The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service"
Khuyết điểm: "Seats are cramped and small"
Khuyết điểm: "Good"
Ưu: "Friendly staff, fast service, and good food."
Khuyết điểm: "Nothing"
Ưu: "ANA did great on everything I could expect from a flight."
Ưu: "Slept much of the time"
Khuyết điểm: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ưu: "Great planes, very clean toilets, very efficient and extremely polite crew."
Khuyết điểm: "No paper towels in the bathroom"
Ưu: "Great service, on time."
Khuyết điểm: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
Ưu: "Staff was great and both the terminals and onboard"
Khuyết điểm: "The business lounge in honolulu"
Khuyết điểm: "Everything the whole team was great."
Ưu: "The food and staff were great."
Ưu: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Khuyết điểm: "Very limit kids entertainment"
Ưu: "Excellent service. Good food. Great entertainment selection."
Khuyết điểm: "No free WiFi"
Ưu: "More space than usual between chairs. Crew is friendly."
Khuyết điểm: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Ưu: "Big TV screen. Food."
Ưu: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Ưu: "Good food and cabin service. Accommodating in connecting flight arrangements."
Khuyết điểm: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
Ưu: "Very good experience with ANA."
Khuyết điểm: "None"
Ưu: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Ưu: "Customer service and food!"
Ưu: "flight attendants excellent"
Ưu: "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Ưu: "Customer Service"
Ưu: "Service and food"
Khuyết điểm: "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
Ưu: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
Ưu: "All the Japanese food are delicious! The crew are polite and nice"
Khuyết điểm: "I suppose, not enough variety of American movie. In my opinion"
Ưu: "Great value, excellent food and entertainment"
Khuyết điểm: "Chinese passengers, but that has nothing to do with the airline!"
Khuyết điểm: "Very nice services"
Ưu: "The flight attendants were very polite and kind."
Khuyết điểm: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."
Ưu: "Messed everything up!!!"
Khuyết điểm: "Messed everything up!!!"
Ưu: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Khuyết điểm: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Ưu: "Cabin crews are efficient and very polite. Film selection is fine."
Khuyết điểm: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."
Ưu: "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
Khuyết điểm: "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
Khuyết điểm: "Nil"
Ưu: "I like the whole experience overall I would definitely Fly ANA again"
Khuyết điểm: "I like the whole experience overall"
Ưu: "Good industrious crew who were pleasant and obliging. Lots of storage space in a larger aircraft. Washroom automation using sensors was fantastic. Washrooms we're always kept clean and adequately supplied."
Khuyết điểm: "The seats were very tight."
Khuyết điểm: "i asked a crew for a drink.. and they refused."
Khuyết điểm: "None"
Khuyết điểm: "Missed connecting flight due to delays from first flight"
Ưu: "the crew was friendly and efficient."
Khuyết điểm: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."
Ưu: "Fast flight"
Khuyết điểm: "N/A"
Ưu: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Khuyết điểm: "Delay on tarmack at airport. No fault of ANA"
Ưu: "Food and beverage"
Ưu: "I was unable to board the flight so there is nothing to talk about."
Khuyết điểm: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."
Khuyết điểm: "One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude."
Khuyết điểm: "Food and Crew"
Ưu: "The luggage space was good."
Ưu: "Just fine.."
Khuyết điểm: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Khuyết điểm: "Even though our baby has broken leg our stroller was not delivered to Hongkong so we had to carry our baby whole afternoon on hands..also after arrival from Hongkong to DPS Bali one of our suitcases was destroyed- very bad experience"
Ưu: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
Khuyết điểm: "N/A"
Khuyết điểm: "They did not provide water very frequently in flight. Food was satisfactory."
Ưu: "Flight was excellent except for my knees hurt. Not d airline fault."
Khuyết điểm: "If i was able to get the seat w/ more legroom."
Ưu: "nothing to add"
Khuyết điểm: "nothing to add"
Khuyết điểm: "The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation."
Ưu: "The seats were comfortable with enough leg room even in Economy class.The on-flight entertainment was excellent."
Khuyết điểm: "I didn't like the food offered that much. Also, it seemed that the crew were not that good in coordinating among themselves and helping out passengers. There was not much option on drinks."
Ưu: "Food choices were great"
Khuyết điểm: "flight was super bumpy but not the pilot's fault"
Ưu: "The overall service is great for the airfare price I paid. Can’t complaint! The new plane with central air control was a great idea; it was comfortable for the duration of the ride. That being said, I would definitely use Cathay Pacific again in the future for this price range."
Khuyết điểm: "The wait time to take off was WAY too long. Luckily the entertainment was available right away on the screen."
Ưu: "Modern flight and silent Large monitor"
Khuyết điểm: "Uncomfortable seats Degraded quality of food and drinks"
Khuyết điểm: "Didn’t like the seating arrangement. The check in counter was unwilling to accommodate us, even when we tried to check in four and half hours prior departure. We were unable to seat together for the long flight. On the plane, I noticed 2 family members travel together got aisle seat. I was really disappointed that Cathy Pacific allowed passengers pre-select seat in this method and has no authority or unwilling to accommodate others that flight together. Will not flight Cathy Pacific again."
Ưu: "The flight crew showed great hospitality and quality service. Leg room was amazing and the food too. I recommend this flight to those going to and from Manila. Make sure to find a stopover that's less than 3 hours long if you have a connecting flight for example from SFO- Hong Kong to Manila"
Khuyết điểm: "I believe the entertainment could be better. Other than that the flight is legitimate.."
Ưu: "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
Khuyết điểm: "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."
Khuyết điểm: "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."
Ưu: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Khuyết điểm: "Staff seems distant and uninterested at times."
Ưu: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."
Ưu: "Great staff and food"
Khuyết điểm: "Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi."
Khuyết điểm: "Flight was packed"
Ưu: "caring flight attendant went extra mile to move people into better seats if they were available."
Khuyết điểm: "people in lowest economy seats (back of plane) did not get an amenity bag (ear plugs, toothbrush, eye mask)."
Ưu: "As usual, the crew was great and the planes and pilots are great also. CP is always punctual, as well."
Khuyết điểm: "I'm 6-4 , so I enjoy any extra space I can get. For this reason, I like the CP planes that seem to have more space than competitors. However, when the person in front of me reclines for the ENTIRE flight, my screen is too low to watch, I cannot use my try to eat and its like having someone laying in your lap.........it should not be allowed ( reclining)."
Ưu: "The food was really good. Warm and the bread/pastries always tasted really fresh. Good inflight service."
Khuyết điểm: "Ran out of snacks during the flight"
Ưu: "attentive and courteous crew members Landed more than an hour early extremely smooth landing toilets were clean till the end though it was a 15 hr flight"
Khuyết điểm: "smaller flights"
Ưu: "The organization of the boarding was well done. The plane was comparatively roomy, the servers were efficient."
Khuyết điểm: "The boarding was delayed and although the stewards were efficient, little things like running out of noodles and running out of the chicken option on the dinner menu marred the service."
Ưu: "On time"
Khuyết điểm: "Cathay not the "cut above" it once was."
Ưu: "very comfortable."
Ưu: "Spaciousness of the plane Flight Crew Cleanliness of the plane Inflight entertainment"
Khuyết điểm: "Food Luggage space of cabin not enough Promptness of plane ,our plane was late Manila airport terminal 3 no air-conditioning while waiting Boarding was disorganized last seat should board first no announcement from crew and no implementation of plan. Need constant communication from staff for better boarding experience."
Ưu: "What you'd expect from a Cathay flight. The abundant entertainment options was a pleasant surprise."
Khuyết điểm: "There was quite a delay, which was a shame."
Ưu: "Good food and service."
Khuyết điểm: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."
Khuyết điểm: "You have to be there 3hrs before the flight to guarantee they won't resell your seat. I was at the terminal an hour prior at 9am when there was no line to check in or even at security but they turned me away. I rescheduled my flight and had to pay a lot extra to do so. I stayed at the airport to make sure I wouldn't miss it and the crew doesn't even start setting up until an hour prior... they don't start boarding until 30 minutes prior.... so they 100% sold my seat and then charged me to rebook it. They turned me away when I could have been at the gate 50 minutes prior, well before boarding"
Khuyết điểm: "Broke my luggage"
Ưu: "More leg room, incline on seats, blanket, pillow."
Khuyết điểm: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Ưu: "Smooth, on time, comfortable, good entertainment and decent food. Brand new plane"
Khuyết điểm: "None"
Ưu: "Great food, free, and also free snacks, lovely staff, extra pillows and blankets provided. Roomy, loved it, plan to use then again !"
Ưu: "Service was stellar!"
Khuyết điểm: "I did not like paying more than the advertised price for my airline ticket... Straight after clicking the confirmation button , I received a call and was informed that the advertised price had increased by $50. It was still affordable so I agreed to this extra charge. Even after 24hours had past, the flight price had not changed online. I was lied to!"
Ưu: "Blankets and good movies and very kind"
Khuyết điểm: "Sometimes too cold"
Ưu: "I will give 10 out of 10 to Cathay for their excellent service, fast air time, humble crew service and a bonus point for their quality of meals/ food. I am a pure vegetarian & in all my flight the crew made sure that I got the correct food tray & it was not mixed with wrong mean (non veg.) by mistake. Unlike other flight where meal is just an obligation, Cathay made sure that the taste was very nice too. Full points to them. The quality of seats was good & nice leg space as well. The layover was way shortest as compared to other competitor flights. Overall the experiance was very pleasant & I highly recommend Cathay Pacific."
Khuyết điểm: "Veg meal and breakfast quality was not good. Delhi to hong Kong and from there to LA. Crew member service was not good for economy class."
Khuyết điểm: "Food was good but could be better. Healthier, purer"
Ưu: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Khuyết điểm: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
Ưu: "Crew/staff very professional,"
Ưu: "Flight attendants were great."
Ưu: "Excellent, kind, professional crew and timely flight."
"Maintenance delay for 2 hours after Canceling my flight earlier in the week. So typical for this poorly run airline. Will make better choices for future flights."
"I think the flight attendant and first class was terrific, but whoever had to work in coach where I say didn’t seem happy about it, extremely mediocre service, not friendly, just putting 1 foot in front of the other. Just seemed “over it.”"
"It was a smooth, uneventful ride. The staff was very friendly. The overhead compartments were a little small for my hiking style backpack, but I made it work."
Ưu: "Seats were comfortable"
Khuyết điểm: "Flight attendant needs a lesson in FRIENDLY customer service he was almost rude to guests"
Ưu: "Finally got me home"
Khuyết điểm: "Delayed, no updates,"
Khuyết điểm: "Food and drinks at least!!"
Ưu: "Nice, supportive crew."
Khuyết điểm: "The delay that made me miss my next flight..."
Khuyết điểm: "No more plastic cups in first class - and offer packaged nuts."
Ưu: "The crew.was so rude, even from the check in process"
Khuyết điểm: "Everything,"
Khuyết điểm: "Nothing"
Khuyết điểm: "Too crowded c19"
Khuyết điểm: "The WiFi could have worked"
Ưu: "Had an exit row seat, 17D. Lots of leg room."
Ưu: "Crew was fine, outlets were nice"
Khuyết điểm: "It should be a crime to have a fully packed plane in the middle of covid. It’s also illogical to not serve food but allow people to bring food on, doesn’t make it more covid safe. I will avoid American Airlines in the future."
Khuyết điểm: "2.5 hour delay no explanation"
Ưu: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Khuyết điểm: "Very little seating at Phoenix airport."
Khuyết điểm: "I can not rate this flight because I missed it since my connecting flight was so late due to mechanical issues."
Ưu: "Nice clean new airplane, pleasant crew."
Khuyết điểm: "Time to start offering complimentary wifi in first class"
Ưu: "The airlines bumped us up to better seats without us asking!"
Khuyết điểm: "N/a"
Khuyết điểm: "Not being an hour late. Someone to manage social distancing at gates. What a mess. Flight was easy tho."
Khuyết điểm: "extremely racist crew made flight uncomfortable for everyone."
Khuyết điểm: "Book seats together for parties traveling together."
Khuyết điểm: "Maybe some water"
Ưu: "The flight was on time and the plane was clean and new."
Ưu: "Crew was friendly and nice"
Khuyết điểm: "Absolutely no covid regulations in place, completely packed flight, boarding was horrendous everyone going in at once"
Ưu: "Bags are no where to be found after landing 25 minutes ago"
Khuyết điểm: "Cool AC, it was hot! AC barely working or set too low."
Khuyết điểm: "Flight was rerouted to another airport due to poor weather at Philly. 3 hours later we arrived at Philly, but I missed my connecting flight."
Ưu: "Good overall."
Ưu: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."
Khuyết điểm: "Spacing people out until this covid is over"
Khuyết điểm: "They could start by not allowing a non-compliant passenger ON THE PLANE. When he was already not compliant in the damn terminal. (Dude didn’t wanna wear a mask) forced the captain to circle back and screw our timing for our connecting flight. You might say, how can we blame AA, well, because they chose to allow him to become a problem and then exasperated it by allowing him in the damn door of the plane. Now we got stuck in Charlotte for the night. Nothing like being late for your Grandma’s funeral. Pathetic AA! PATHETIC!"
Ưu: "Short, sweet and great crew."
Khuyết điểm: "Nothing."
Ưu: "Seat was comfortable. Crew was professional."
Khuyết điểm: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."
Khuyết điểm: "Not as crowded as the LAX to PHX"
Ưu: "The plane was clean"
Khuyết điểm: "More spacing with the whole Covid-19 thing going on"
Khuyết điểm: "Great"
Ưu: "Nice to fly again!"
Khuyết điểm: "Have at least water offered"
Khuyết điểm: "Really rude check in with bags and flight attendants are rude too. Haven’t flown American Airlines in years and will try to avoid them again"
Ưu: "Seats were great! No snackage... #covid19"
Khuyết điểm: "Drinks"
Khuyết điểm: "Nothing--everything was great--perhaps the best service I've ever received."
Khuyết điểm: "No wifi or entertainment was available. Food was mediocre."
Ưu: "crew made me feel guilty to change my paid for seat so a married couple could sit together and I was solo"
Khuyết điểm: "choice of snacks or food"
Ưu: "Travel time was great"
Ưu: "The plane had really soft, puffy, comfy headrests. These were the best headrests I've ever encountered on any flight. I wish these were on every plane."
Khuyết điểm: "1. Departure gate gets inexplicably moved to an entirely different concourse. 2. Gate agent offers to check bags through to destination, then when I go up, offers to gate-tag my bag. Why did you say you could check the bags through, then? 3. The long, ridiculous AA boarding process consisting of 9 groups and 2 short lanes, taking about 20 minutes to get 30 people outside. 4. 30 people wander around outside on the tarmac, trying to find a sign for Albuquerque. 5. BAGGAGE HANDLERS tell some of the passengers that the planes have been switched, and we should now board the plane marked Flagstaff. 6. Gate agents come outside, receive information from -- again -- BAGGAGE HANDLERS -- and then tell everyone to go back inside. 7. Once inside, gate agents tell passengers they have no idea what is going on, where they will be departing from, or when. 8. Gate agents tell passengers to go through the (long, ridiculous) boarding process a second time, and get on the second plane on the left. 9. A couple of PASSENGERS remind the gate agent that the baggage handlers specifically said that plane was not going to Albuquerque. 10. Gate agents change their minds, and tell passengers to get on a different plane. 11. We finally get on the damn plane."
Ưu: "The counter attendant was helpful in changing our seats so could sit together."
Khuyết điểm: "The flight attendant when first boarding was extremely rude. We had a bag we brought on three previous legs of our total travel which was considered by all of the other attendants as a personal item. This particular attendant very rudely informed us it was not, and we needed to check it. When we tried to explain the previous flights she responded with “I just explained this to the other passengers...it’s not allowed.” We didn’t argue, and gave the bag to the personnel in attendance, but the tone for the duration of the flight continued."
Khuyết điểm: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"
Ưu: "The trip was on time and with no issues flying. I really enjoyed the ability to watch a movie...this was AWESOME!"
Khuyết điểm: "Wow, the seating was VERY tight and I was happy for the TV screen in front of me to keep me busy. All the inflight interruptions on the movie I was watching."
Ưu: "This flight was amazing! The crew was friendly and helped me when I had a panic attack from flying. It was very appreciated"
Ưu: "Crew was great!"
Khuyết điểm: "N/A"
Khuyết điểm: "Ohare baggage claim. I was first class and my bag came out last"
Khuyết điểm: "On time yes. Every seat sold. Overhead baggage full had to check luggage. Dinner time flight no food. No beer."
Ưu: "Entertainment movies"
Khuyết điểm: "Never will I fly on them Again! No protective measures in regard to Covid! Terrible!"
Ưu: "Inflight movies"
Khuyết điểm: "Everything! Jam packed flight. and no Covid measures taken. Aweful!!! I will Never fly on them Again! Shame on the Airline!"
Ưu: "The was helpful and friendly and was able to take care of problems."
Khuyết điểm: "Notifying me when a flight was being canceled before getting to the airport not where. You are supposed to be boarding the plane."
Ưu: "Flight smooth. Not too crowded."
Khuyết điểm: "Flight delayed."
Khuyết điểm: "Couldn't hear announcements over PA system"
Ưu: "Great movies"
Khuyết điểm: "Very cramped seats"
Khuyết điểm: "Delays, delays, delays. :("
Khuyết điểm: "Plane was clean. Leg room was adequate for a 6 footer. Wafer cookie was good. Crew was nice."
Ưu: "The crew was friendly but because of 5 flight delays we missed our connections in Amsterdam and got stuck in Houston for the night."
Khuyết điểm: "The crew was friendly but because of 5 flight delays we missed our connection to Amsterdam and got stuck in Houston for the night. Because of this we were forced to pay for a hotel in Houston. I believe that we should have received some type of voucher for the huge inconvenience and waste of money"
Khuyết điểm: "Crew was really inattentive and service was poor to say the least. Very disappointing business class experience."
Khuyết điểm: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"
Ưu: "Crew was very friendly."
Khuyết điểm: "Missing my flight."
Khuyết điểm: "I couldn't make my trip because of work. Therefore had to cancel but Lufthansa would not provide refund so I had a wasted ticket. Not happy"
Ưu: "Smooth flight"
Khuyết điểm: "Nothing"
Ưu: "Seats are not comfortable and it is hard to sleep on this flight"
Khuyết điểm: "Seats, crew."
Ưu: "Almost everything"
Khuyết điểm: "Movie selection is dreadful. It should be called OLD Movies. I did not see anything current or remotely new."
Ưu: "Boarding went quickly."
Khuyết điểm: "Landing early, then sitting on the plane for an hour and a half, which made me miss my connection for the second time in my last two united flights. Being given no assistance in how you rectify my situation and having to figure it out myself, then boarding the next flight late. Recieving no compensation for the inconveniences United caused me on both of the last two flights I've taken with them."
Ưu: "Arrived ahead of schedule"
Khuyết điểm: "Leg room was very crowded Baggage pickup was 1/2 -3/4 of a mile away."
Khuyết điểm: "United has poor consideration for their customers. It does not seem that they are looking to make the trip a postive experience for the customers. Employees are rude and are not personable when in contact with the customer."
Khuyết điểm: "Nice quiet flight home."
Ưu: "Paid to have more room to be comfortable but the service Wa not overly special. Flight attendant got us a drink after takeoff; then promptly turned off the lights & sat & read her book. I would have had to ring the buzzer to get anything. She didn't even collect the glasses. I know it was a red-eye but she could have paid a little more attention."
Khuyết điểm: "See above"
Ưu: "The crew and service was very nice and pleasant"
Khuyết điểm: "To hard to use the inflight entertainment from wifi and that it was delayed"
Ưu: "Seats have some good cush to them"
Khuyết điểm: "I specifically bought carry on luggage that meets the standards so that I would not have to go baggage claim as it would weigh heavily on my schedule. As I stood in line and noticed all of the huge "carry on" bags more than 2 I was astounded when the flight attendant said my carry on would have to be loaded with the other luggage. When I offered my rebuke she scolded me and said the luggage would be there before me....how the hell is that supposed to happen? To make matter worse the flight "attendants" stopped serving half way and when they started again I got trapped by the bathroom and did not get back to my seat in time to enjoy a beverage....not that I was offered one."
Khuyết điểm: "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"
Ưu: "I appreciated that the pilot was very upfront and honest with us about the delayed flights going into San Francisco."
Khuyết điểm: "My flight got delayed so much that I ended up cancelling my trip."
Ưu: "I'm glad I didn't get kicked off!"
Khuyết điểm: "I did not like the boarding process and I had a fear of being kicked off."
Ưu: "The desk people were nice in Phoenix, AZ"
Khuyết điểm: "Our flight was delayed 6 hours so United rebooked the whole flight, however they made no attempt to inform us before we arrived at the airport. We found out when we arrived to our gate to board. So because we did not know about the delay until the time of boarding, we missed all other flights out because it was 8pm and no more flights could take us to our final destination. We did receive a hotel voucher but we had to pay for a taxi back to the airport as well as we had to pay extra for our car that had been sitting in the airport garage overnight. It should have been $2.50, but because it sat in the garage overnight we had to pay $20."
Ưu: "The flight was on time. Boarding on and off was good."
Khuyết điểm: "The in flight wifi doesnt allow streaming. It was lame and there was no free in flight movies. So other than sleeping or using an app to text there was nothing you could do. In flight wifi isnt worth buying."
Ưu: "Overall experience was great!"
Khuyết điểm: "Snacks could have been better. Next time, I would like an entire pop instead of a small cup."
Khuyết điểm: "We went through TSA screening and weren't stopped or checked for our carry on. However when it came time to board the plane the agent stopped us, pulled us to the side and told us we couldn't board the plane because our carry on were too big. We then condensed our luggage while no one else was being stopped or asked to check their carry on for size in the bins and the agent withheld our boarding passes. We felt we were unfairly being targeted for the color of our skin and our names."
Ưu: "Easy boarding"
Khuyết điểm: "No TV"
Khuyết điểm: "We're all aware of the national "glitch" the delayed flights a couple of hours. While our plane was available for an on-time departure (UA1976) @11:35, the crew was inbound on one of the delayed flights (UA1611). United could have known as early as 7:30pm that 1611 wasn't going to make it on time to turn around the crew and would hold up 1976 as a result. Instead United didn't update passengers of 1976 until 11:55 (20 minutes after it was obvious that it was delayed and 4.5 hours after they could have known). Maybe I'm missing something, would love for someone at United to explain it."
Khuyết điểm: "I don't think I will be choosing to fly with United going forward. The staff at the desks were rude and very short. I had a layover in Chicago and did not receive any notification that my flight was cancelled due to maintenance. I went to each desk to try and find an associate and no one was available to help the several individuals wondering how to get switched to a new flight. All of us were just given a phone number to call. Once I found someone thy told me that there was no seats available on any of the flights. They found one seat on a plane that was going to laguardia instead of my destination of Newark and then proceeded to tell me that my bags will still go to Newark and it was my job to make sure I filed to get them. (Same thing happened the last time I flew with United) I'm very disappointed all together with how I was treated as a customer."
Ưu: "The actual flight itself was fine."
Khuyết điểm: "The flight was delayed. I was told it was due to "weather issues", and that i'd more than likely miss my flight, and that there was nothing they could do about it. I ask the guy to print me some sort of itinerary to show my work, and it shows "mechanicall issues", not weather. Confirmed this with their website. I was told I'd probably be arriving in Seattle around 1-1:30AM. By pure chance, my flight from San Fran to Seattle was ALSO delayed (due to a late incoming flight), so I was able to board my original connecting flight. However, this still put me in a bad situation. I use public transportation, which wont be running by the time I arrive. LooKS like I'll be forking out $50+ for an Uber or Lyft home. Thanks, United. I only ever get delays when I fly United."
Ưu: "UA crew/ FAs got me to my destination safely, fairly comfortably (good seats), and efficiently."
Khuyết điểm: "I felt that mid-cabin was chilly even with a blanket that I had along. Being a former FA, I feel that most flight crews today fail to be aware of cabin temp as it relates to passengers. I realize that we all have different body temps, but cold is cold and uncomfortable!"
Ưu: "Took United Airlines to Phoenix for a family wedding. Flight went well. Slight delay, but pilot made up the time. On return trip, arrived 30 minutes ahead of schedule. Staff on all flights were friendly and accommodating. Snacks were the usual, nothing to write home about. Entertainment access was provided through your device. Would recommend United."
Ưu: "The stewardess at the back on the plane was very friendly."
Khuyết điểm: "Delayed 2 hrs"
Ưu: "Crowded flight efficient crew and staff pleasant and cooperative passengers."
Khuyết điểm: "The days of an empty seat are gone the new normal is crowded flights."
Ưu: "Great people"
Khuyết điểm: "The flight attendant who read aloud the instructions read them terribly"
Ưu: "Flight times were accurate."
Khuyết điểm: "As soon as we arrived to the airport, checking in was the biggest hassle. We were harassed by a guy working the ticket counter named Guilermo. He was EXTREMELY rude and continued to harass us and followed us after we checked in and we're already at the security check point. It's $25 to check a bag but if you check 2 bags their website says its $35 for both. We were charged $50 to check two bags. Even after Guilermo told both of us that they wouldn't charge us for the second bag to be checked. The guy that checked our bags was also extremely rude and clearly didn't care. Once we started boarding the flight several passengers had to check their bags at the gate because there "wasn't enough room on the plane". Not really sure how this was fair since we had just paid $50 to check two bags and were lied to about it when several people just checked their bags for free. We chose to fly with United because of the good deals they have on flights but after our experience I would MUCH rather pay more money and have a lot better customer service. We had such a horrible experience it almost ruined our first day of our week long trip. I'm. It really sure if it's obvious to the employees of United but traveling for most people is a very special occasion. This occasion happen to be a very special one to us as it was a family vacation and seeing family we haven't seen in years. The poor attitudes and rude demeanor from the United staff is all we could think about even after we reached our destination."
Ưu: "The friendly and comfortable atmosphere!"
Khuyết điểm: "PHX is a large airport, and my emailed ticket said Brussles Airlines, Terminal 4. First off, Brussles Airlines is not a carrier at PHX, and secondly no one knew that United was their partner. There was no information provided to me to go to United, which was in Terminal 2. After making a phone call to Brussles Airlines, I ended up getting to the check in gate ten minutes after boarding started. It was a lovely rest of the trip after that though! But please include partner information im the email next time!"
Khuyết điểm: "Flight was cancelled, rebooked to a flight with a 5 hour layover."
Khuyết điểm: "It was a very packed flight and I feel like the boarding process could've gone smoother."
Khuyết điểm: "Called the airlines to cancel only my flight there to SFO but the full reservation was canceled which made me but a new reservation to come back to PHX. Very poorly handled."
Ưu: "The price Phoenix to LA and back for around $77"
Khuyết điểm: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"
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Tăng cường vệ sinh
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Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Phoenix đến Hà Nội
Xếp ghế ngồi giữ cự ly xã giao
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Xét nghiệm trước khi bay
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Linh hoạt huỷ đặt
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