Ưu: "Meal, crew"
Khuyết điểm: "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."
Ưu: "Flight attendants were amazing and so service oriented!"
Khuyết điểm: "the seats are not reclined, not comfortable at all"
Ưu: "Crew was amazing, food was filling & plentiful."
Khuyết điểm: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."
Ưu: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Khuyết điểm: "The food was not to my liking,"
Ưu: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Khuyết điểm: "Flying with ANA is awesome, the stewardesses are very nice!"
Ưu: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Khuyết điểm: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Ưu: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Ưu: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
Ưu: "The crew are all nice and helpful"
Ưu: "Friendly staff, comfortable seats, able to watch new release movies, good food."
Ưu: "The food and the very friendly and courteous flight attendants."
Ưu: "The food, choices of entertainment, and the crew"
Khuyết điểm: "Nothing"
Ưu: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Khuyết điểm: "Deception at the time of booking"
Ưu: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."
Khuyết điểm: "Everything the whole team was great."
Ưu: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."
Ưu: "Service and food were great."
Khuyết điểm: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Ưu: "Quality of the planes"
Khuyết điểm: "Nothing as far as human services. Thai used to be and I have flown Thai since i was a teenager, many many times. I used to every time get excited to fly with Thai. this time i had two Thai connections between Tokyo - Bankgkok and Bangkok-Delhi, both times my two young minor children were automatically seated away from me and each other also during checkin process. it took a lot of time and convincing the agent to get my own children seated with me on long international flights! Food service was worse than expect for name of Thai airways!"
Ưu: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Khuyết điểm: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
Khuyết điểm: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Ưu: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Khuyết điểm: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Ưu: "Everything excellent"
Ưu: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Khuyết điểm: "Seats in economy are a little uncomfortable, but to be expected."
Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"
Ưu: "ANA from Tokyo to Jakarta, ANA- Jakarta to Tokyo."
Khuyết điểm: "."
Ưu: "Customer service and food!"
Ưu: "It was OK. Time was the same as Asiana and Korea Air."
Khuyết điểm: "I don't Japan airport."
Khuyết điểm: "The flight was delayed 9 hours! I had to make other arraignments so I wouldn't miss my conference. I lost money because of the great delayed."
Khuyết điểm: "Ordered Fruit Meal. It did not have a variety."
Khuyết điểm: "Nothing"
Ưu: "The room and comfort in the larger planes and the crew is always outstanding on ANA."
Khuyết điểm: "More movie selection....... many are Asian movies which are of poor quality. More food selections. I really don't care for most Asian dishes and I starve on these flights."
Ưu: "Flight was very good - enjoyed meal and entertainment"
Khuyết điểm: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Khuyết điểm: "Nothing"
Khuyết điểm: "The weather made the approach at Narita really bumpy, not anyone's fault. I thought the pilot did a very good job landing."
Ưu: "Food legroom service friendliness"
Khuyết điểm: "Could not view flight info on map"
Ưu: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Khuyết điểm: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Khuyết điểm: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Ưu: "High quality fit out, amazing flight crew, great food."
Khuyết điểm: "Movie selection could be greater."
Ưu: "I missed my flight. The customer service agent was awesome!"
Khuyết điểm: "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"
Ưu: "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."
Ưu: "Most all."
Khuyết điểm: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Ưu: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Ưu: "pleasant service. no surprises, delays , etc. thank you."
Khuyết điểm: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."
Ưu: "Young, pretty, and charming stewardesses. :-)"
Excellent service. Clean aircraft. Took off and landed on time. Did not feel it was an 18 hour flight. Will definitely fly Singapore Airlines again.
Only 2 meals on a 16 hrs flight and they had few option for food and drink. Qty was not sufficient
Direct connection to US. Otherwise no in flight food choice and food quality is poor. Not much entertainment choices and are outdated. I just starved and slept through the flight.
The travel experience was good. Looking forward traveling again with Singapore Airlines.
More healthy food options.
Ưu: "Best in the world, as always."
Ưu: "Nothing special."
Khuyết điểm: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Ưu: "Crew very attentive but not intrusive. Food very good."
Khuyết điểm: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Ưu: "The staff was amazing"
Ưu: "The crew was really nice. The plane was clean and comfortable."
Khuyết điểm: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Ưu: "Best airline I've ever been on"
Khuyết điểm: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Ưu: "Great seats and efficient service all round."
Ưu: "Seats were good"
Khuyết điểm: "Food could have been better"
Ưu: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Khuyết điểm: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Ưu: "Foods. Drinks. Entertainment."
Khuyết điểm: "Nothing. Everything’s so perfect!"
Ưu: "Premium economy was great."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Khuyết điểm: "Non"
Ưu: "Seats are big as old plane"
Khuyết điểm: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "Movies selection was great."
Khuyết điểm: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Ưu: "Espresso coffee, champagne, crew, headphones"
Ưu: "The lunch and dinner menu was excellent"
Khuyết điểm: "more bathrooms."
Khuyết điểm: "Cabin temperature too cool"
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Ưu: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Khuyết điểm: "the call button did not work the tray table was almost impossible to pull in and out (BC)"
Ưu: "The aircrafts, on-board service on Sin Dxb route"
Khuyết điểm: "The thing that Inhad to fly Silk Air with one of four flights."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "Food was ok"
Khuyết điểm: "Entertainment system are old age and poor quality TFT screen"
Ưu: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ưu: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Ưu: "The service crew served us well. They are friendly and helpful"
Khuyết điểm: "Too many Indian movies"
Khuyết điểm: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Ưu: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Khuyết điểm: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Khuyết điểm: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Khuyết điểm: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ưu: "clean aircraft and friendly cabin crew"
Khuyết điểm: "uncomfortable seats, average meals, poor infotainment selection"
Ưu: "Staff friendly and efficient"
Ưu: "Attendants are always nice, flight is always smooth."
Khuyết điểm: "Nothing!"
Ưu: "Everything is excellent!"
Ưu: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Khuyết điểm: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
Ưu: "Great service, great experience."
Khuyết điểm: "I liked it all."
Ưu: "Overall very good."
Khuyết điểm: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Ưu: "Friendly staff, excellent customer service, great food"
mIssing check in bag, no customer service, No follow up. missing critical medication
Clean, well maintained and on time performance.
It’s good, thanks for all team members
Ưu: "Good service by crew."
Khuyết điểm: "Online check in was not working which meant long line to check in at airport."
Ưu: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Ưu: "Friendly crew and easy boarding"
Khuyết điểm: "None"
Ưu: "Nothing as such"
Khuyết điểm: "Was in 9D both USB power and touch screen not working ."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Khuyết điểm: "The food and the wine selection did not impressed me. Qatar needs to make some changes."
Ưu: "Crew was professional"
Khuyết điểm: "Plane is dirty Food is disgusting Bags treated so badd"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."
Ưu: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Ưu: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."
Ưu: "The service was excellent & food satisfying."
Khuyết điểm: "The liquor variety could be better."
Ưu: "We carefully taken care . The Hotess were alright"
Khuyết điểm: "Their food are ok"
Ưu: "Good food and good hospitality"
Ưu: "Flight service"
Khuyết điểm: "Comfort"
Khuyết điểm: "Too many security screenings including the airline’s itself.!!!"
Ưu: "All the services plus the entire team"
Ưu: "Good movies, Comfortable seats"
Khuyết điểm: "Food could be better."
Ưu: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Khuyết điểm: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Khuyết điểm: "My suitcase was broken"
Ưu: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Khuyết điểm: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Need to give people cheap access to wifi"
Ưu: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Ưu: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Khuyết điểm: "No internet and the food was mediocre at best."
Ưu: "Hindu meal only be vegetarian"
Khuyết điểm: "All is good"
Ưu: "The Qatar Airways price."
Khuyết điểm: "nothing"
Khuyết điểm: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Khuyết điểm: "Probably the best flight crew I ever had the pleasure of being with."
Khuyết điểm: "Nothing"
Ưu: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Khuyết điểm: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."
Khuyết điểm: "N/a"
Ưu: "For the first time, my vegetarian food was pretty good and I didn't have an upset stomach as soon as I landed in India. It was a miracle for me. Thanks, Qatar airways."
Khuyết điểm: "The seat was uncomfortable as usual, I am in my 60s. But most of my economy seats are somewhat the same, so no difference."
Ưu: "Flawless boarding, service, food."
Khuyết điểm: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Khuyết điểm: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."
Ưu: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Khuyết điểm: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."
Ưu: "I was able to sit with my family - Our original seats were not together"
Khuyết điểm: "Food choice"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"
Ưu: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"
Ưu: "Inflight services, food"
Khuyết điểm: "Wheelchair services in India, person left in between and had to walk with pain in my foot for a distance."
Ưu: "The whole travel experience on Asiana is great from easy check in to great onboard crew, food and service."
Khuyết điểm: "Nothing"
Ưu: "Appreciate that the Desk attendant tried to sit our family together but couldn’t since it was a full flight. Also appreciated the vouchers handed out when flight was delayed 2 hours in Incheon."
Ưu: "Aircraft seats for long haul trips are infinitely more comfortable than those on the cattle cars used for domestic flights. Economy/coach seats aren't fancy, but they are surprisingly comfortable with lots of leg room."
Khuyết điểm: "The aircraft I was on was an older 777-200, and there were, sadly, no charging ports of any sort on the seats. Lavatories have electrical sockets, but don't s in a lav to charge your phone. My advice: have your phone fully charged prior to boarding, and have a fully charged power bank just in case."
Ưu: "Great services. Seats are good."
Khuyết điểm: "The queue to board was a little trying."
Ưu: "Comfort flight with good entertainment, food and service."
Khuyết điểm: "Flight attendants need to assume travellers do not know Korean."
Khuyết điểm: "No phone charger."
Ưu: "Everything was on time and the flight was smooth!"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "One of the better business class rides I’ve had. Excellent, attentive service, smart layout, all the right small touches"
Khuyết điểm: "Food was okay"
Ưu: "Loved the service and comfort, food was exceptional for an airline."
Khuyết điểm: "Suggest a better selection of movies and tv shows."
Ưu: "The Food was great! Asiana Airlines Economy Seats have more leg room than most airlines. Service was Excellent."
Khuyết điểm: "We had just purchased coffee and the boarding agent told us that their policy was that we were not permitted to take hot coffee onto the aircraft. My guess is it had to do with safety. I've never been told this on any of the hundreds of flight i've been on traveling the world. It must be a South Korea thing."
Ưu: "Same great staff"
Khuyết điểm: "Flight pulled away from gate and sat for nearly three hours. Bags did not make it onto flight. Seats suck."
Ưu: "Perfect trip. Glad I tried this airline."
Khuyết điểm: "Only one checked bag..most have two across the Pacific"
Khuyết điểm: "The sound of the intercom during announcement of pilot coz it is weak."
Ưu: "They served grewl twice I thought I was getting grewl with road kill to eat"
Khuyết điểm: "The food and seemed like one of the lady's working there did not like her job"
Ưu: "Nice attendants"
Khuyết điểm: "No english subtitles"
Khuyết điểm: "Very unorganized boarding process."
Ưu: "The flight attenants beautifull"
Khuyết điểm: "English subtitles for movie collections"
Khuyết điểm: "Delay, delay, delay from boarding, taking off to baggage arrival. Staff wasn't too attentive to passengers considering all the delay for example, giving ample snack for the late dinner. The dinner was terrible, options were horrid for non Koreans. The chicken was pink w old texture. Quality of food was immensely poor for Asiana. The staff on our row weren't pleasant and consistently didn't serve water or any liquids during this long flight."
Khuyết điểm: "4 hour late :-( Unacceptable."
Ưu: "The leg room and comfort of the seat were noticeably different from other airlines. I enjoyed this flight on the 777 much better than my return flight on an A330."
Khuyết điểm: "The screen for the individual entertainment system was extremely small. The one on the A330 was much bigger and better. Also, the limited choices of in-flight entertainment were disappointing."
Ưu: "My nabour was having a bad cold. I informed the stewardess that I was concerned because as an 84 years old man can't afford to hhave a cold. Later the Supervisor resited me with compassion that made me feel the whole crew wasj just wonderful."
Khuyết điểm: "My nabour sick lady and I am having symptom of cold. Martin."
Ưu: "Service was great, English could be better"
Khuyết điểm: "Video system outdated, not intuitive and failed to allow several movies to play."
Ưu: "I like the food and Smooth landing!"
Khuyết điểm: "The flight was delayed."
Ưu: "More space"
Khuyết điểm: "Food should be better , not all passengers are Korean so food shd be of different kinds."
Ưu: "crew was very professional and pleasant. Plane was in excellent condition comfortable and clean"
Khuyết điểm: "nothing"
Ưu: "the service of the onboard crew"
Khuyết điểm: "the flight was delayed"
Ưu: "The airbus had plenty of storage room in addition to leg room. The compartment underneath the window was big and allowed two big purses to fit with additional space left. Plenty of space between seats in front even when reclined. The crew were friendly and ready to assist. So far, this has been the best airbus I've flown in."
Khuyết điểm: "Not applicable"
Ưu: "I love the a380 airbus!!!! U also helped me with my knee needs...i needed to keep rt knee straight"
Khuyết điểm: "Got sick from veg food"
Ưu: "Halal food like fish or fried rice with egg would be a better options"
Khuyết điểm: "Rice porridge"
Ưu: "I like flying Asiana! Clean, they have built in entertainment screens, and friendly staff."
Khuyết điểm: "The only thing I found confusing was I requested a Hindu vegetarian meal. For some reason, part of my meal had chicken... luckily, had dinner before boarding the plane so wasn't an issue."
Ưu: "Short flight but everything first class"
Ưu: "The crews"
Khuyết điểm: "Seats were very uncomfortable."
Ưu: "I love the tv's and the cleanliness"
Khuyết điểm: "I slept the whole time at the window seat so I wasn't distirbed so I didn't have any hiccups! Perfect flight"
Khuyết điểm: "Seemed like no air conditioning -- very hot the whole trip. Food was very poor -- glad we ate prior."
Ưu: "The staff were so kind and efficient. It was easy to understand their English as well. The entertainment was great, the food was good, and there was plenty of space to sit comfortably."
Khuyết điểm: "The seats were a bit hard, and there was a long gap between the two meals we received."
Ưu: "The service-oriented and very pleasant attitude of the flight attendants made up for the other inconveniences."
Khuyết điểm: "Suitcase was damaged. Flight was delayed 2 hours. Movie choices were limited--especially for foreign films. Wish there were more international films with English subtitles. However, the flight attendants made up for it by their attentive service."
Ưu: "Left and arrived on time They sent the luggage to the hotel first thing in the morning, which had come by the next flight."
Khuyết điểm: "Luggage didn't make the connection."
Ưu: "The flight attendants were very nice and spoke beautiful English, wonderful food/drinks, and the seats were comfortable with plenty of room. Both flights had a smooth take off and landing. Great experience all around!"
Ưu: "Good food and entertainment. Crew was attentive and kind. Checkin was a breeze. Icheon airport is modern, comfortable and traveler focused."
Khuyết điểm: "Economy class seats were hard to sleep in."
Ưu: "Very limited choice of movies and the system is slow and out dated"
Ưu: "From Seoul, the staff were all quick and prompt."
Khuyết điểm: "JFK Front desk clerk( she seemed to be an indian or Latin Indian) were so rude and she looked to have no idea for her job. Sorry to grade for " Boarding, Mediocore" Nevertheless, the girl made us too confused. our departure to HK thru Seoul, she gave us boarding pass only to Seoul and my husband uses a cane due to leg pain. ( he can not bend his leg properly). I asked her to give a front seat. She simply ignored my request. At least, she should better say yes or no! However, other staffs helped us!"
Ưu: "Flight attendants are great. always trying to help , with a smile while doing so."
Khuyết điểm: "Delay 50 minutes waiting for connection flight 2 nd time (50%) on this trip, appears that this airline is getting bigger and disregarding schedules for $$$. Also advanced on line seating is meaningless. Internet web-sight is always a problem finding the correct pages if you have a problem no local contact listings (tel. #) in major cities they have offices in. I had a Tel. # for office in BKK, used in the past , they changed the # without even leaving a message or new #. I needed to change my departure date & because I could not contact them thru web sdite or Tel. this was not possible & missed a very important meeting in N.Y."
Ưu: "Again a very friendly and attentive cabin crew and I enjoyed the Korean food options. Legroom was good for a coach seat. The boarding process was fine and the Incheon airport had an interesting cultural center as well as good food options during a fairly long layover."
Khuyết điểm: "I had some problem operating the controls for the movie options and could only get to the first four Hollywood movie options. I probably should have asked for some help."
Made us miss our connecting flight
Boarded late and then sat on plane for 45 minutes because of a clerical error...whatever that means. Then only one truck to deice plane, adding more time to our take off.
Ưu: "Great crew and staff."
Khuyết điểm: "Gate team at PHX departure was a bit short and delayed the flight by over 40 minutes while offloading passengers from the previous flight. Also boarded most of the flight before they boarded the Comfort+ area. If I would have known that, I would not have paid for the upgrade."
Khuyết điểm: "The snacks were good, but they should have offered some drink selections."
Khuyết điểm: "No leg room on this plane"
Ưu: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Khuyết điểm: "The in flight screens weren't working well."
Ưu: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."
Ưu: "Very engaging crew."
Khuyết điểm: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."
Ưu: "The airplane seats and entertainment were 150% bettter than American"
Khuyết điểm: "The check in area felt cramped, understaffed and like a 4th rate airline"
Ưu: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Khuyết điểm: "Nothing- it went very smoothly."
Ưu: "Safe and fast journey."
Khuyết điểm: "Vegan Options for snacks"
Khuyết điểm: "Better choice of snacks"
Ưu: "Pilot was super nice and informative when the flight was delayed."
Ưu: "The crew was excellent"
Khuyết điểm: "Better breakfast and the seats weren’t very comfortable"
Ưu: "Crew was friendly, helpful and provided comfort"
Ưu: "None of it"
Khuyết điểm: "Everything. Can it please leave on time for once"
Ưu: "The flight was smooth and the crew was very professional"
Khuyết điểm: "Have wifi available"
Ưu: "The crew were good."
Khuyết điểm: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."
Ưu: "Crew was good."
Khuyết điểm: "N/A. No food was served due to turbulence which is uncontrollable."
Khuyết điểm: "Delayed 3 hours"
Ưu: "Friendly greeting and goodbye.goog entertainment."
Khuyết điểm: "Too hot, attendant did not know plane."
Ưu: "Incredible service, great entertainment options, comfy seats"
Ưu: "Pleasant flight, plenty of entertainment on a long flight."
Khuyết điểm: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."
Ưu: "Good flight."
Khuyết điểm: "Nothing."
Ưu: "New airplanes.On time schedule .Very professional a"
Khuyết điểm: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Khuyết điểm: "Full flight and tiny seats surrounded by 2 300lb guys and they wouldn't let me switch my seat."
Ưu: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"
Khuyết điểm: "It was cold"
Ưu: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Khuyết điểm: "massive rips in the bag"
Ưu: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Khuyết điểm: "Food and food."
Ưu: "Everyone was friendly and the beverage service was very quick for such a big flight that was full. It was a great flight crew."
Khuyết điểm: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
Ưu: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"
Ưu: "Fast flight"
Khuyết điểm: "Long wait in hot plane before take off."
Ưu: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"
Khuyết điểm: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."
Ưu: "very attentive service and remarkably tasty food in first class"
Khuyết điểm: "seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat."
Ưu: "One of the male flight attendants was very nice"
Khuyết điểm: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"
Ưu: "Boarding was easy and fast"
Khuyết điểm: "Seats were cramped"
Ưu: "Nothing to like.."
Khuyết điểm: "Everything about the flight..."
Ưu: "On time and convenience of the connection"
Khuyết điểm: "Airplanes were a little bit old"
Ưu: "free tequuila"
Khuyết điểm: "norte americano gringo scum from hell usa terrorist pigs"
Khuyết điểm: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Khuyết điểm: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."