Tìm những chuyến bay giá rẻ từ Southeast Asia đến Indonesia

Ưu: "Clean cabin and good service"
Khuyết điểm: "Not every body is doing extra miles to make customer happy"

Ưu: "The service was outstanding! All of the flight attendants were amazing!"

Khuyết điểm: "The aircraft was very cold and chilly."

Ưu: "everything, the crew was efficient"
Khuyết điểm: "more African entertainment to be added on the Johannesburg route"

Ưu: "Very comfortable; excellent service"
Khuyết điểm: "Food"

Ưu: "Movies selection is great. Seating space is comfortable."
Khuyết điểm: "Boarding process could’ve been smoother"

Ưu: "SQ always the best service"

Ưu: "Excelent"
Khuyết điểm: "I recomended yo my friend"

Ưu: "okayish"
Khuyết điểm: "Delay could be complimented by faster speed"

Ưu: "The food selection, there is several pre-order meal based on diet or your religion"
Khuyết điểm: "The seat pitch at least 33""

Khuyết điểm: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."

Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"

Ưu: "The crews on board were amazing!"
Khuyết điểm: "The service from the ground staffs are not as good a the crews onboard."

Ưu: "Crew"
Khuyết điểm: "Delays"

Ưu: "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
Khuyết điểm: "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."

Ưu: "I like everything crew, etc"
Khuyết điểm: "Nothing reallly"

Ưu: "Everyrhing"
Khuyết điểm: "Everything was fine."

Ưu: "Great service always smiling, flight on time, overall a great way to fly."

Ưu: "The economy section of the upper deck of the A380 is great!"

Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"

Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"

Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Ưu: "friendly and attentive crew. connecting flight was a breeze. well worth the price."

Khuyết điểm: "The seats and there is not much leg room"

Ưu: "Nothing"
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."

Khuyết điểm: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."

Ưu: "Again very friendly and efficient service ."

Ưu: "Crew very good as was entertainments system"
Khuyết điểm: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."

Ưu: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"

Ưu: "everything is perfect"
Khuyết điểm: "the food on Silk Air can be better"

Ưu: "Seats!!"
Khuyết điểm: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."

Ưu: "Movie"
Khuyết điểm: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"

Ưu: "Best serves ever will fly every time"

Ưu: "the crews were very polite and very helpful"

Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"

Khuyết điểm: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."

Ưu: "Staff friendly and efficient"

Ưu: "nothing"
Khuyết điểm: "poor ground and inflight crews hospitality poor food quality poor food variation"

Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."

Ưu: "Great service with a smile and can do attitude"

Ưu: "Made Econ class feel like biz :)"

Ưu: "Cabin crew are always great"
Khuyết điểm: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"

Ưu: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."

Ưu: "On time. Attentive crew."
Khuyết điểm: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."

Ưu: "nothing"
Khuyết điểm: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"

Ưu: "The food was great!"
Khuyết điểm: "The announcements coming from the boarding crew were not clear or hardly under stable."

Ưu: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Khuyết điểm: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"

Ưu: "Thanks once again for a comfortable flight homs"

Ưu: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Khuyết điểm: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."

Ưu: "Nice crew , good and good"
Khuyết điểm: "If someday ... someday....I can afford First Class . That’s will be Nice for a long flight ."

Khuyết điểm: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."

Ưu: "Was pleasantly upgraded from Economy to Business."

Ưu: "nothing"
Khuyết điểm: "3 hours delay for a flight of 1 h 45 min"

Khuyết điểm: "About cabin crew for for more smile"

Khuyết điểm: "Same as before. Dirty and smelly. Food was ok."

Ưu: "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Khuyết điểm: "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."

Ưu: "seat very comfortable"
Khuyết điểm: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"

Ưu: "Standard of the flight was good"
Khuyết điểm: "Cabin personal was unengaged rude and everything than helpful"

Ưu: "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
Khuyết điểm: "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."

Khuyết điểm: "flight delayed as usual"

Khuyết điểm: "Even though our baby has broken leg our stroller was not delivered to Hongkong so we had to carry our baby whole afternoon on hands..also after arrival from Hongkong to DPS Bali one of our suitcases was destroyed- very bad experience"

Khuyết điểm: "Indian food could be better"

Ưu: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Khuyết điểm: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."

Khuyết điểm: "Crew not helpful or particularly friendly not sure if it was because we were not Chinese!"

Ưu: "I always flew Cathy ...... since then .....the snack are always noodle and no other alternative ......."
Khuyết điểm: "may be some bread .... cookies ....... chips ...... and fruit"

Khuyết điểm: "Indian vegetarian meal was not great"

Ưu: "All"
Khuyết điểm: "None"

Ưu: "The new airplanes have usb plugs and had more pockets on the seat in front of you to place small personal items such as glasses, etc. Appreciated the crew’s offer for assistance when my lap toddler had a tantrum mid flight."
Khuyết điểm: "Inconsistent with what was offered for the children. One flight provided food , juice and toiletries for my infant. The long haul flight didn’t give anything at all. I just had my lap toddler and my toddler share food since my toddler couldn’t finish all the food provided."

Khuyết điểm: "Nathing"

Ưu: "The overall value is good."

Ưu: "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"

Ưu: "Friendly crew and pilot. Smooth take off and landing."

Ưu: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Khuyết điểm: "None"

Ưu: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."

Ưu: "Entertainment"
Khuyết điểm: "Food options"

Ưu: "Kind staff, decent food"
Khuyết điểm: "Ridiculous baggage policy! Only 30 kg total baggage allowance when ALL OTHER AIRLINES ALLOW AT LEAST 40KG, AND MOST ALLOW 46KG! WHY IS CATHAY SO STINGY?!"

Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."

Khuyết điểm: "Row seat is tight"

Ưu: "I liked the orange juice."
Khuyết điểm: "There were no interesting movies. There was no internet connection"

Khuyết điểm: "Flight delayed by 4 hrs. Food was horrendous."

Ưu: "Nothing"
Khuyết điểm: "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."

Khuyết điểm: "flight was late"

Khuyết điểm: "The flight was delayed and the food was not good"

Ưu: "Great service attitude. Friendly with smile. Love their service"
Khuyết điểm: "A short flight with just snacks. Seems downgraded the international flight standard."

Khuyết điểm: "The cabin was very warm and uncomfortable. Water was served after 1hr of the flight"

Ưu: "Like a little private apartment, glorious."
Khuyết điểm: "No wifi, limited mivies"

Ưu: "The food quality was great, and they had cup noodles available upon request throughout the whole flight, which was a nice touch. The staff was lovely and very helpful, there were endless entertainment options, and the seats were roomy."

Ưu: "Good selection of entertainment"
Khuyết điểm: "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"

Ưu: "When you see a big plane you always wonder how long it will take but Cathay Pacific was very efficient during the boarding and deplaning. It was a very long flight and they kept everybody happy with a smile. Extremely accommodating."

Ưu: "Easy boarding!"
Khuyết điểm: "Food could have been better"

Khuyết điểm: "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"

Ưu: "Good food and comfortable seats . Checked in carry on for free- plus for me and my family !"

Ưu: "Best meal service ever, my husband never eats airplane food but gobbled up the dinner and the breakfast served. Seats were comfortable, beverages were readily available, one of the best airlines in the world."
Khuyết điểm: "Didn't have slippers, only socks. Slightly inconvenient having to put shoes back on to run to the restroom, which sometimes have wetness from God knows what."

Ưu: "Crew were nice and accommodating. Food was good."
Khuyết điểm: "Useless English movies and very few latest movies."

Ưu: "great service on board and great entertainment"
Khuyết điểm: "The second security check at the gate caused delay."

Ưu: "Very nice crew. Helpful and kind."
Khuyết điểm: "No sound system on my screen. The crew were wonderful trying to fix it but it was broken. Pee all over restroom floor."

Khuyết điểm: "uncontrolled boarding. One of the flight attendant was rude."

Khuyết điểm: "Nothing"

Ưu: "The entertainment was very good. Overall, the service was satisfactory and I will fly Cathay Pacific in the future."
Khuyết điểm: "The lavatories were not kept clean. Especially during long haul flights; more attention has to be paid to this area in particular."

Khuyết điểm: "With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask"

Ưu: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Khuyết điểm: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"

Ưu: "The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive."

Khuyết điểm: "Drinks."

Ưu: "Was given lounge access, quick easy boarding, very organized."

Khuyết điểm: "Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you"

Khuyết điểm: "Got me there, no worries."

Ưu: "Food, the entertainment selection"
Khuyết điểm: "The crew"

Khuyết điểm: "Allowing the boarding of business class passengers before economy class passengers."

Khuyết điểm: "No beer or wine served on this international flight."

Ưu: "Nothing"
Khuyết điểm: "Everything"

Ưu: "The crew were not visible and didn't offer any assistance"
Khuyết điểm: "An offer of a snack as we paid a high price for the econom y flight"

Khuyết điểm: "Reservation online"

Khuyết điểm: "Reservation online"

Ưu: "Everything was great."
Khuyết điểm: "Everything was up to part"

Ưu: "Excellent service"

Ưu: "Comfortable seats. Everything was on time. Friendly crew."

Ưu: "The crew was fabulous. The flight was not over booked/ loaded and therefore much more comfortable."

Ưu: "Flight team were friendly and efficient."
Khuyết điểm: "Delayed take off."

Ưu: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Khuyết điểm: "Only juice or water?"

Ưu: "Attentive crew. Good communication. On time."

Ưu: "Comfy seats and blankets! Left and arrived on time."

Ưu: "The system cancelled my ticket & need to buy a new ticket"
Khuyết điểm: "Non action from airline & IRRESPONSIBLE replies from customer service"

Ưu: "It went smoothly from start to finish"

Ưu: "I only fly Vietnam airlines within Vietnam."

Ưu: "on time. no hassles."

Ưu: "The food was pretty good and the check-in process was also fairly smooth."
Khuyết điểm: "Armrest on my husband’s seat was broken and fell off twice during the flight. He cut his arm on it the first time this happened. The flight was pretty bumpy, but the weather wasn’t great. The landing was a bit of a roller coaster, too!"

Ưu: "Overall, this is a short trip. Everything is ok."

Ưu: "Kind attention and assistance with checkin, given priority as an elderly passenger needing a wheelchair."
Khuyết điểm: "There was no food offered for this 80 minute flight, and the only drink offered was a choice between cold water and s Coke-like soft drink. I get a wheelchair assist (elderly woman with some mobility issues). The service person who brought me to the gate never showed up again to help with the boarding. Instead (??), the airline had me boarding LAST (most airlines have had me board among the first), and then sitting at an aisle seat (most airlines have me at a window). They asked me to wait to deboard until all passengers were off - that is standard. But because I was sitting on the aisle I had to get up and wait standing while the two other passengers on the row got out, and then go back to be seated. Very awkward"

Ưu: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Khuyết điểm: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"

Ưu: "The clean and modern aircraft."
Khuyết điểm: "The food could be improved"

Ưu: "Loved the pod seating in business class. Very confirtable"

Ưu: "In-flight meals for the Asian routes were nice."
Khuyết điểm: "Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers."

Ưu: "they feed you....unlike some European airline, who would nearly charge you for a napkin"
Khuyết điểm: "they couldn't add my delta mileage # at check-in......a minor thing really"

Khuyết điểm: "Uncomfortable airplane."

Ưu: "Every thing"
Khuyết điểm: "Nil by"

Ưu: "Tube entry into aircraft rather than bus"

Ưu: "The food, service in the air, ground service, everything was excellent"

Ưu: "Very good experience especially compared to USA airlines"

Khuyết điểm: "Food... only could have the fruit"

Khuyết điểm: "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."

Ưu: "Vietnam Airlines has good leg room on both international and domestic flights. Blankets and pillows were preplaced on seats, as were headphones in the seat pockets. Lunch and one round of snacks were served. Beverages were offered a few times."
Khuyết điểm: "Cabin was inconsistently cooled. The rear was cold while the front was hot. Some passengers complained about being hot, but flight attendant only pointed out the overhead gasper vents, which were obviously open but did little to help the sweating and general discomfort. No personal entertainment system, only drop down screens. Food was average."

Ưu: "On Time"

Ưu: "Vietnan Ailrlines is the best and most reliable in-country operator. However, that isn't saying much. Overall, the company, its equipment, and employees are the most professional."

Khuyết điểm: "staff on ground and in flight was unfriendly"

Ưu: "Check in was easy. Able to check in baggage easily. Staff was kind"

Khuyết điểm: "The boarding is disorganized and confused that passengers are pushing each other in a bit of chaotic! Need lot of improvements."

Khuyết điểm: "Nothings"

Khuyết điểm: "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"

Ưu: "Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games."
Khuyết điểm: "Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight."

Khuyết điểm: "I boarded 90 minutes late."

Ưu: "New aircraft"
Khuyết điểm: "There was no entertainment at all for the entire 15 hours."

Ưu: "Horrible."
Khuyết điểm: "Everything was wrong and kayak knew they were selling me a scam ticket."

Ưu: "Crew Amazing. Seat was average"

Khuyết điểm: "Tight seats, very hot on entry"

Ưu: "Very good service in every possible aspect with limited food choice"
Khuyết điểm: "/"

Khuyết điểm: "Lost my luggage, seat didn’t recline all the way, crew never came around for garbage, old plane on the 2nd leg, same entertainment I had 4 months ago"

Ưu: "The only good thing I can say about this experience with Hong Kong Airlines is that the On Board Flight Crew was very good and the IFE had a good selection of titles."
Khuyết điểm: "Delays in the air and on the ground going in and out of Hong Kong. On the return trip, 4hrs to Check In from Manila because of protests in Hong Kong. Flight was 2hrs late, my luggage didn’t make the connection. 2 days, no luggage, no communication. Never again will I fly Hong Kong Airlines."

Ưu: "Great service at check in, very nice flight crews."
Khuyết điểm: "The food was...well...airplane food."

Khuyết điểm: "Will never fly Hong Kong airlines again. Lost all luggage. 2nd day at Intercontinential hotel without clothes!!!!! This is unacceptable. What compensation for this horrible inconvenience? Please call me at +1-541-980-6101 and let me know. This was my daughter's birthday present, Hong Kong destroyed"

Ưu: "Dedicated flight attendants"
Khuyết điểm: "More movie selection could be better"

Ưu: "Flight had no issues BUT... ground logistics awful!"
Khuyết điểm: "Already highlighted, poorly run and ground-based company process unprofessional/sloppy. Will never travel with Hong Kong Airlines again regardless of price. Been traveling extensively 35+ years. Worse experience with ground staff to date. Sad, quite sad."

Ưu: "Food as there are snacks ."
Khuyết điểm: "Crew are not helpful. Movies dont play well."

Ưu: "Restroom is clean, snack pretty good"
Khuyết điểm: "add more food on the meal"

Ưu: "Some of the crew was very nice and went out of their way."
Khuyết điểm: "We asked for water and they gave us warm/hot water and we asked again and they got us the same thing. We asked one more time and they just referred us to the self-service area. lol"

Ưu: "all good"
Khuyết điểm: "change up the movie selection... same as i had a few months ago"

Ưu: "Nothing HK airlines cancelled my ticket"
Khuyết điểm: "Everything could of been better if Hk airlines if they did not cancel my ticket"

Ưu: "Comfy seats, fast boarding procedure"

Ưu: "Smooth from start to finish."
Khuyết điểm: "More water/drinks, more movies."

Ưu: "The food was good and they had plenty of good movies."

Khuyết điểm: "Food is limited considering 17 hr flight"

Khuyết điểm: "Never never booking with kayak again. You've caused me nothing but issues with checking in. And I paid extra to choose my seat but no record of that went to the airline so I am stuck with bad seats for a very long flight. Never again."

Ưu: "They have big leg room and the service is good before broading"
Khuyết điểm: "But on the plane. Food is totally terrible The service on the plane is 2 stars because they cannot speak English well. And rude on the plane"

Khuyết điểm: "I lost my connection flight to Hong Kong because aa have a delayed of 8 hours"

Ưu: "Efficient"
Khuyết điểm: "No alcohol"

Ưu: "They gave us a meal. Hkg to tpe"

Ưu: "Very helpful cabin cabin crew and attitude"
Khuyết điểm: "cabin was old, dirty and beat up. Old A330 cabin. the fleet has not refurbished all A330 at this stage."

Ưu: "Services of the crew were good!"
Khuyết điểm: "Hot! Poor air conditioning and ventilation!"

Ưu: "New Airplane!"
Khuyết điểm: "Food needs a little improvement"

Ưu: "Nothing"
Khuyết điểm: "Bathroom was dirty, staffs did not attend immediately. Wifi did not work"

Ưu: "All was good. Flight was great and all crew was wonderful."
Khuyết điểm: "The change flight. Took two rides to get to my change flight."

Ưu: "your flight sold to me very badly, take too much waiting connection"

Khuyết điểm: "4 hours delay missed connection"

Ưu: "On time staff pleasant"
Khuyết điểm: "Lunch"

Ưu: "New A350 with decent lag space"
Khuyết điểm: "Food to Los Angeles was soso"

Khuyết điểm: "The aircraft Hong Kong Airlies uses on this route is a joke. The business class is worse than economy class on other flights. Everything is dated, there is not much left of seat upholstering after 20 years without any updates and the headrest sits at a hight where my shoulder is - with no chance of adjusting it. I left the 5 hour flight with backpain and the resolution to NEVER AGAIN fly with Hong Kong Airlines."

Ưu: "Great price."
Khuyết điểm: "Food could be better. Just a simple snack. Wish they had more substantial meal."

Ưu: "The food was really good, the planes were clean, the flight staff were professional and friendly. The flight went smoothly."

Ưu: "Everything was good and the people were all very good and professional!"
Khuyết điểm: "Waiting on the tarmac and the delaying of our exit. I do not think that it had anything to do with the crew! More on the airports side!"

Ưu: "An average experience. The seat is large enough for economy. The flight time was shorter than expected."
Khuyết điểm: "I wish slippers were provided as our flight was in the middle of the night. The in-flight entertainment was a local TV program on a shared screen. I wore an eye mask so it didn't bother me too much, but it sucked that I couldn't just turn it off."

Khuyết điểm: "For an overpriced ticket made me check in my bag that has 1 million miles of carry on and then to top off delivery was almoat an hour ! Thank god I will never have to use this outfit ever again!"

Khuyết điểm: "Food was just okay, entertainment technology was quite old"

Ưu: "They served breakfast on a short flight from Hanoi to Hong Kong, which was a great surprise! The crew looked great and they were all professional and so helpful. As an English speaker in Asia, that was a huge help!"
Khuyết điểm: "Nothing! All was great."

Ưu: "The crew was very friendly."
Khuyết điểm: "No vegetarian option. Believe it or not, not everyone eats beef and/or pork!"

Ưu: "The crew on board was very friendly and accommodating."
Khuyết điểm: "I was sat next to a large man who controlled the armrest and behind a man with a baby who insisted on reclining his seat to the max and rocking the baby... right into my breakfast."

Ưu: "We were traveling Hanoi-Hong Kong...Looking at HK airlines website I found that my flight to/from HongKong to Southwest Pacific should be 30kg.Whe I got to airport to check in the agent said it was 20kg...I showed him the website...He claims southwestPacific is Aus/New Zealand even though Aus/NZ had there own category under Zone 3...It was very confusing and could have been quite expensive as they charge $10/kg excess weight.Other than that it was a nice experience.."

Ưu: "Ability to use headphones and electronic devices on flight. Chinese carriers, like china southern currently do not allow use of any electronics even those with flight mode. HK airport is a very easy and efficient airport to transit through or arrive at. Only singapore is easier."
Khuyết điểm: "Need to always have middle name field for all flights to Asia. All Asia countries and airlines rely on middle names and we had to get our tickets reissued in Hanoi after 10 minutes discussing with supervisor at the counter. We were very lucky they did not charge for reissuing the ticket. HK airlines did not allow our child seat even though it is FAA approved. Also made us check our baby stroller which is small enough to go under the seat because it did not have a cover. Finally connection too short so luggage did not make our connecting flight."

Ưu: "The staff were fast, friendly, and helpful. They all spoke good enough English to communicate properly at all times. Drinks and food came in a timely manner. The fight felt like it ended as soon as it started. Possibly the fastest disembarkment I've ever had."
Khuyết điểm: "On the first flight, the plane was equipped with newer technology, including a touch screen entertainment set. But, the flight announcements came over headsets at full blast volume. The return flight was using older equipment, no touch screens involved, but the announcements were not loud over headsets (thankfully)."

Khuyết điểm: "Attitude ... aircraft is good , food no comment cos thrrrs only a pathetic sandwich lookalike being served .. I guess the worst is the attitude ur being treated because we pay for a cheap ticket and we have to receive that sort of attitude inline with the price of ticket (only referring to ground staff of Hong Kong airline in Hong Kong airport )... an unforgettable annoying disrespectful experience"

Ưu: "Food and refreshments"

Ưu: "Ahead of departure time"
Khuyết điểm: "Snacks and should have inflight"

Khuyết điểm: "Excessive time to get ticketing in the beginning. Poor passenger handling and lack of caring by checking in and airport agents"

Ưu: "Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!"
Khuyết điểm: "The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason."

Khuyết điểm: "Adding cookies and drinks to relieve hunger or low blood sugar of passengers."

Ưu: "You ripped me off"
Khuyết điểm: "you ripped me off"

Ưu: "Crew was nice. Flight was timely."
Khuyết điểm: "Food was bland and small. No TVs in seats only on phones. Little leg room. Customer service in Manila was horrible. They told us to transfer to a different location for lounge access then we were denied after we paid for it. They didn’t do anything to correct the mistake. Very unfortunate despite speaking to many managers."

Ưu: "The flights were fine. Airplanes clean. Food and service good"
Khuyết điểm: "Manila airport is chaos. Transferring planes on international flights is horrible. 2 additional security checks and disorganized chaos"

Ưu: "Gates was opened on time and the staffs already scanned the boarding pass while waiting for the actual boarding. This is efficient and saved time."
Khuyết điểm: "Passengers were already queueing in the checkin while waiting for Oman Air to finish their checkin. This created piles of passengers waiting for the checkin counters to open."

Khuyết điểm: "It’s a complete torture to be in transit at Manila airport.a large number of Passengers are kept hostage in a small room with a capacity of about 40 persons. Passport and boarding passes are taken away by the airline ground staff. Good airline but worst staff at airport. A lot to be said. TORTURE"

Ưu: "Crew was great and so was entertainment"
Khuyết điểm: "Communication on flight delays/ cancellations. Left our hotel room early to go to sleep in the airport for 8 hours because there was no information emailed out to inform us of a 6.5 hour delay"

Ưu: "Everything"

Ưu: "Crew was nice and helpful. Seats were decent for economy."
Khuyết điểm: "Charging outlets for non phone devices."

Ưu: "Check in counter crew was very courteous and efficient."
Khuyết điểm: "One of the departure boarding counter staff was rude and crass where i lined up, held up the line for over 5 minutes going over just 1 passenger's ID and boarding pass. Poor IFE and inedible snack."

Ưu: "Crew was very friendly and attentive, movie and tv options were great."
Khuyết điểm: "I appreciated that I was given a gluten free meal but one side was hot and the other side was slightly cold still. I am not sure how that could be possible, but it was my experience on that flight."

Ưu: "Completing the trip"
Khuyết điểm: "Timeliness of the boarding process"

Ưu: "Crew are awsome."
Khuyết điểm: "The boarding time keeps on changing."

Ưu: "Crew was nice plane was comfortable"
Khuyết điểm: "I have flown to Philippines many times with other airlines i hate to say it but PAL food is terrible The flight is long already but there was almost 2 hour delay and once i arrived in Canada it took about an hour to retrieve luggage Because i couldnt charge my phone due to no functional USB at my seat i was afraid i wouldnt be able to contact hotel shuttle"

Ưu: "Everything was smooth - no issues or delays. Food was great Would fly with them again for short distances."
Khuyết điểm: "Apparently if you book with a third party booking Philippine Airlines does not provide you with meal or hotel voucher in Manila for long layover (22 hours). Had I booked directly through them they would have provided meals/hotel for the night. Instead we had to get two rooms for our family of 6. For this, I wouldn’t recommend them (if using third party booking)."

Ưu: "Crew and check in were very accommodating to our family with two small children."
Khuyết điểm: "Food served did not have any vegetarian choices."

Ưu: "Well organize & very courteous.."
Khuyết điểm: "So far no complaint"

Ưu: "Flight was pretty smooth.. takeoffs and landing was great.."
Khuyết điểm: "Crew was not trained in customer service enough.. they where walking and serving at different times..most of the times you can see them bumping at each other.."

Ưu: "No direct contact details to change flight"
Khuyết điểm: "Terrible customer service"

Ưu: "The crew were pleasant."
Khuyết điểm: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."

Ưu: "free wifi."

Ưu: "Flight was fine and food was adequate."
Khuyết điểm: "No entertainment options for the three and a half hour flight. No tv or music available. Arrived in Bali 12:40 am. Very early and wasted hotel cost for arrival time."

Khuyết điểm: "No movies in thePR301"

Ưu: "Excellent service. On time departures and early arrival."
Khuyết điểm: "No entertainment in flight. Older plane."

Ưu: "The best flight crew and customer service was provided."
Khuyết điểm: "my seat was broken and would not lock in a either upright or reclined position"

Ưu: "early arrival"
Khuyết điểm: "to many security check in art Airport."

Khuyết điểm: "Delayed no announcement made no compensation I am on an official schedule this is very unfortunate"

Ưu: "The ground stewardess assisted me in boarding my flight since the boarding gate was almost close"

Ưu: "The service was excellent - warm, friendly and helpful"
Khuyết điểm: "Not enough leg room on the small airbus we had on the Vietnam - Manila leg for someone my height ( 1.83 m )"

Ưu: "Crew was fine food mediocre"
Khuyết điểm: "Leg room is real tight. Hardly any space to move. Compared to other airlines the A320-200 Philippine Airlines aircraft has been packed with way too many seats. Will not fly them again."

Ưu: "The onboard crew was very professional and pleasant"
Khuyết điểm: "The Transfer Desk staff lacked knowledge and was not courteous and made the transit time very difficult and very uncomfertable"

Ưu: "Densapar was a very easy airport to move around in and the boarding seating area was very comfortable. The stewardesses and loading crew were very nice and professional."
Khuyết điểm: "I’m not sure what is going on with airline seats. I feel like I have to slouch to be comfortable."

Ưu: "There wasn't much about this flight I liked to be honest."
Khuyết điểm: "It was extremely delayed with no explanation from the crew."

Ưu: "I liked the fact that it was relatively efficient terms of service on the plane. Flight attendants were courteous and hospitable, despite the fact that the flight was full. It was also a relatively smooth flight."
Khuyết điểm: "First of all, it took a very long time to check-in, despite the fact that I had done web check-in the night before. I think a lot of people felt the same way. It took also a very long time before we took off. We were told that it was because of the luggage being loaded but it took almost 2 hours before we finally took off. In the plane, there was a man who was obviously intoxicated and was talking in a very loud voice. I think that someone should have spoken to him about his behavior and proper decorum on the plane. Also, the flight didn't have WiFi working on the plane as well (we were told that it wasn't working) and the seat back was broken. I wish that they had told us that ahead of time to manage expectations. I hope that the next flight that I take on Philippine Airlines will be better. I hope that these comments/suggestions will really be taken into consideration so that they can make their service even better because I would really want to use Philippine Airlines again."

Ưu: "the first time a strong turbulence happened, people were screaming and started praying. The pilot got on the speaker and assured the passengers that the plane is ok and able to handle any turbulence. He spoke in a very calm voice and I think it also calmed most of the passengers. I went back to sleep."

Khuyết điểm: "The menu mainly. I have to understand that passengers are Filipino. Everything is so with sugar! It is not a complain. just I will have to get organized next time to buy some fruit or something more in accordance with diabetes and high blood pressure. overall great trip!"

Ưu: "everything"

Ưu: "Comfortable seat."
Khuyết điểm: "Dessert"

Khuyết điểm: "Flight delayed for 5 hours - Connection from Manila was going to be very close. Flight attendant assured me multiple times they would hold the connecting plane, and give us an escort off the plane to make it to the other gate as fast as possible. We arrive in Manila, and there is no special escort. They take us at a regular pace to a connections desk in the terminal. They delayed helping us so we missed the only other flight leaving that night for Bali. While the person at the transfer desk was supposed to be helping us get new connecting flights, they would stop helping us, and take care of other people that showed up at the desk. It took them 1 1/2 hours to rebook our flight. They tried to put us on a flight that took over 20 hours with connections for a direct flight we had missed that would take about 4 hours of flying. We had to get on Kayak.com ourselves to find a better connecting flight that left the next morning. After 1 1/2 hours, the attendant finally put on a flight that was similar to the one we found but slightly worse. They said they could not work with certain airlines leaving from Manila, which I did not understand. Then, they proceed to tell us to go wait in the terminal overnight for the flight leaving the next day. We had to directly ask them to give us a hotel room for the night, which they did upon our request, but were not going to offer it without us asking for it. I understand delays and missed flights are part of air travel. But we were routinely lied to, ignored, and flat out pushed aside during the rebooking process. It was a completely unacceptable way to treat a customer. Never fly Philippine Airlines if you can avoid it."

Ưu: "I like that the plane was not very full and I had no seatmate beside me. The staff were attentive to the needs of the passengers."
Khuyết điểm: "There was nothing I didn't like."

Khuyết điểm: "4 flights on Philippines Airlines, all 4 flights 3 plus hours late. There was not even a pretense of trying to be on time. Worst flying experience of my life, and I have been everywhere. PAL is their Acronym and the running joke is it stands for "Plane Always Late""

Ưu: "most all the touchdowns are seamless no bouncy on the tarmac. the only thing a bit un nerving is the wind blowing on landing and the rear of the plane swings from side to side"
Khuyết điểm: "sometimes only sometimes, the tea is steeped in a coffee pot ug ug ug change the pot dedicate a pot for tea, perhaps a different color."

Ưu: "Peppy happy music although it should be played a little softer. Good lunch - right portioning. Coffee could be better though."

Ưu: "Customer service was horrible when I called to ask for assistance prior to the trip. The first flight was delayed multiple times for over ten hours due to weather (which was fine) and "waiting for a customer to board." The second return flight was again delayed. The worst was baggage: it took over two hours from parking at gate to me retrieving my check-in baggage from the baggage claim. This airline was horrible. Even though the flight crew was decent, I will not return. This was my first and will be my last time flying with this airline."

Ưu: "Few passengers during the flight."
Khuyết điểm: "They served meal an hour after the take off. Then another meal an hour before landing. I was starving. Some stewardess are not friendly. One stewardess spilled water on me and she didn't even say sorry."

Ưu: "FLIGHT ATTENDANTS, AIRPORT ATTENDANTS WERE VERY SUPPORTIVE & PROACTIVE TO OUR NEEDS."
Khuyết điểm: "OCCASIONAL LAPSES IN FOOD QUALITY (LIKE THE BREAKFAST STEAK THAT TASTED LIKE CARDBOARD). THE IFE RADIO WAS HARD TO TURN ON."

Ưu: "The crew was very pleasant."
Khuyết điểm: "It was a short trip so really nothing to add."