Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Tô-ky-ô
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Bảy||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 5%.|
Mùa cao điểm
|Tháng Năm||Thời gian bay phổ biến nhất với mức giá tăng trung bình 14%.|
Giá trung bình cho khứ hồi
|10.211.884 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|7.372.870 ₫||trở xuống|
Giá tốt cho một chiều
|3.894.979 ₫||trở xuống|
Hãng Hàng không Quốc gia Việt Nam, Japan Airlines và ANA đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Tô-ky-ô đến Việt Nam. Hãy xác nhận các chính sách ở trên trang web đặt chỗ.
Delta không cho phép đặt vé ở ghế chính giữa cho các chuyến bay từ Tô-ky-ô đến Việt Nam.
Vé rẻ nhất đến Việt Nam từ Tô-ky-ô được tìm thấy trong 72 giờ qua là vé một chiều với giá 10.778.443 ₫ và vé khứ hồi với giá 8.291.110 ₫. Đường bay phổ biến nhất là từ từ Tô-ky-ô đến Hà Nội và giá vé khứ hồi rẻ nhất cho đường bay này trong 72 giờ qua là 5.688.623 ₫.
Japan Airlines bay thường xuyên nhất từ Tô-ky-ô đến Hà Nội. Nhìn chung, ANA, Hãng Hàng không Quốc gia Việt Nam và Delta bay nhiều nhất đến Việt Nam.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "Seat cushion could use more cushioning. Larger portions of drinks served"
Ưu: "Crews were amazing."
Ưu: "was not able to board and was checked in 4 hours in advance"
Ưu: "crew was professional, attentive and polite"
Ưu: "Very respe tful staff."
Khuyết điểm: "Dirty restrooms."
Khuyết điểm: "seat was uncomfortable (cushion very hard)"
Khuyết điểm: "everything"
Ưu: "Compensated with lounge pass"
Khuyết điểm: "Very poor check in around Visa situation"
Ưu: "Friendly and helpful"
Khuyết điểm: "Meal was served frozen."
Ưu: "All their employees were very polite and it definitely stood out."
Khuyết điểm: "Coffee just didn’t taste good to me. But they had wine, so not a big deal!"
Khuyết điểm: "I wasn't able to pre-select my seat."
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Khuyết điểm: "turbuance"
Khuyết điểm: "Everything was great!"
Khuyết điểm: "Plane was very hot"
Ưu: "Great meal compared to other local airlines. Comfortable."
Ưu: "Same as above"
Khuyết điểm: "None"
Ưu: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
Ưu: "I liked the entertainment on board."
Khuyết điểm: "Seat was too hard"
Ưu: "Cabin staff. Special meal. Cleanliness."
Khuyết điểm: "服务态度非常好"
Ưu: "Everything was perfect! Thank you for a great experience!"
Ưu: "everything was perfect!!"
Ưu: "Glad to make it to Japan safely and back in one piece"
Khuyết điểm: "Turbulence"
Ưu: "Arrived on time"
Khuyết điểm: "Slow check in at the airport"
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "Everything about the Japan air portion of our trip was excellent."
Khuyết điểm: "No problems whatsoever."
Ưu: "Staff was great and plane was clean"
Khuyết điểm: "Sorry, my seat really uncomfortable..."
Ưu: "Very good"
Ưu: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
Khuyết điểm: "None"
Khuyết điểm: "Nth"
Khuyết điểm: "Same thing as above"
Ưu: "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."
Ưu: "Great vacation"
Ưu: "Everything worked as planned."
Ưu: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."
Khuyết điểm: "My seat was not comfortable and it was uncomfortably warm."
Khuyết điểm: "Same"
Khuyết điểm: "Could not enjoy the music and NHK news on the plane."
Ưu: "Very nice"
Khuyết điểm: "Good"
Ưu: "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
Ưu: "staff was pleasant, friendly and helpful."
Khuyết điểm: "turbulence was awful."
Khuyết điểm: "Great"
Ưu: "Staff was nice and got me a bulk head seat as I am very tall. This meant a lot to me. Thanks!"
Ưu: "Crew service is good!"
Khuyết điểm: "The seat is really cramp and tight!!"
Ưu: "Space and courteousness"
Khuyết điểm: "I was not aware that I flew in Narita and flew out of another airport."
Khuyết điểm: "N/A"
Khuyết điểm: "Mid night snack can be improved, it’s too small a portion."
Khuyết điểm: "Nothing."
Ưu: "ANA flights are always well run and good enough."
Khuyết điểm: "Their iphone applications could be smoother and more functional."
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Khuyết điểm: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"
Ưu: "Crews are friendly"
Khuyết điểm: "Need more food"
Ưu: "Cleanliness, spacious legroom"
Khuyết điểm: "Serve coffee more"
Khuyết điểm: "Cabin to hot"
Ưu: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Ưu: "More leg room than most flights."
Khuyết điểm: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
Ưu: "Their friendliness And care for the passengers"
Khuyết điểm: "i can not think of anything."
Khuyết điểm: "can not think of anything. Everything was more than i expected.Thank you for my experiance"
Ưu: "Crews were great. They worked fast and helpful."
Khuyết điểm: "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."
Khuyết điểm: "It was a short hopper so didn't mind much. I actually slept on this plane."
Ưu: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Khuyết điểm: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Ưu: "Everything on time"
Khuyết điểm: "no outlet to charge phone"
Ưu: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Khuyết điểm: "Seats, food"
Ưu: "Nice 777 plane, good snack"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Khuyết điểm: "No problems."
Ưu: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Khuyết điểm: "Nothing to dislike."
Ưu: "It was short."
Khuyết điểm: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
Ưu: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
Khuyết điểm: "seat labeling not clear"
Ưu: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Khuyết điểm: "The premium economy seat was about average. Comfort okay but not the best for sleep."
Ưu: "Free alcohol on international flights is always a plus."
Khuyết điểm: "The movie selection was not as expansive as I've seen previously."
Ưu: "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Khuyết điểm: "Nothing"
Ưu: "Efficent, courteous and reliable."
Khuyết điểm: "Nothing in particular."
Ưu: "Love the plane itself. It felt like it was new and it was very comfortable."
Khuyết điểm: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Ưu: "Efficient and uneventful"
Ưu: "High quality fit out, amazing flight crew, great food."
Khuyết điểm: "Movie selection could be greater."
Ưu: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Khuyết điểm: "Very hard landing."
Ưu: "leg room; extra seat between us"
Ưu: "I slept most of the way home so didn`t use the entertainment."
Ưu: "crew was very polite and everything was smooth."
Khuyết điểm: "Hdhdhd"
Ưu: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Khuyết điểm: "N/A"
Ưu: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
Ưu: "As expected from the Japanese, super polite snd patient."
Khuyết điểm: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
Ưu: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
Ưu: "The icecream"
Khuyết điểm: "There was only one choice of meal left when they gave it to me:("
Ưu: "Very quiet. Plane very clean"
Ưu: "Very comfortable; excellent service"
Khuyết điểm: "Food"
Ưu: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Khuyết điểm: "Can not be topped up"
Ưu: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Khuyết điểm: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Ưu: "Amazing crew, great seating area and tasty menu."
Ưu: "Super friendly crew. Enough food and drink."
Ưu: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Khuyết điểm: "Food was good but was not full compared to emirates."
Ưu: "Arrived on time."
Khuyết điểm: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Ưu: "I like all"
Khuyết điểm: "Nothing"
Ưu: "The crew, their professionalism and wide variety of entertainment."
Khuyết điểm: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Khuyết điểm: "Seat space could be wider for working"
Khuyết điểm: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Ưu: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Ưu: "Premium economy was great."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "personel provided excellent service"
Khuyết điểm: "food was ok. A faulty entertainment system did make our flight feel longer."
Ưu: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Khuyết điểm: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ưu: "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Khuyết điểm: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."
Ưu: "Very comfortable. best airline I flew on overall and was first time ."
Khuyết điểm: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Ưu: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Ưu: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ưu: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Khuyết điểm: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Ưu: "Punctual flight with friendly crew."
Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Ưu: "Boarding was good and the flight time was shorter than expected."
Khuyết điểm: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"
Khuyết điểm: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ưu: "Great entertainment system for a short haul fl flight"
Khuyết điểm: "Terrible food"
Khuyết điểm: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."
Khuyết điểm: "Crew"
Ưu: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Khuyết điểm: "Nothing to mention, all was good"
Ưu: "Excellent service & comfort"
Ưu: "Entertainment service is, really, second to none."
Khuyết điểm: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."
Ưu: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Khuyết điểm: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
Khuyết điểm: "breakfast was terrible"
Ưu: "We started taxing 15 minutes before the departure time. This is great !"
Khuyết điểm: "not much"
Ưu: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Khuyết điểm: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Ưu: "the selection was impresive to m"
Ưu: "The food is good. The service is excellent, always smiling and attentive."
Khuyết điểm: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ưu: "Safety, Friendlyness, Seats, Entertainment"
Ưu: "We did not die in a hellacious ball of flame Aviation incident!"
Khuyết điểm: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ưu: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Khuyết điểm: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ưu: "Crew and boarding were efficient"
Khuyết điểm: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Ưu: "Amazing plane and crew!"
Khuyết điểm: "Nothing."
Ưu: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
Ưu: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Khuyết điểm: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
Khuyết điểm: "Nothing"
Ưu: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Ưu: "Seats were very comfortable and so were the entertainment options"
Khuyết điểm: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Ưu: "Liked the plug/outlet availablity and the movies."
Khuyết điểm: "Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants"
Ưu: "Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change."
Khuyết điểm: "Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG."
Ưu: "The crew was amazing and the food was great too!"
Ưu: "Everything was great ❣️"
Khuyết điểm: "✨Nothing ✨"
Ưu: "Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight."
Khuyết điểm: "The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed"
Ưu: "Could not take flight and could not get refunded"
Khuyết điểm: "Refund money"
Ưu: "Crew was just good. Nothing over the top."
Khuyết điểm: "Better food."
Ưu: "Easy and quick boarding"
Khuyết điểm: "We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils."
Ưu: "The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!"
Khuyết điểm: "I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity."
Khuyết điểm: "The flight crew was courteous and very accommodating"
Ưu: "Everything was top notch,crew were super professionals,food was delicious,look forward to flying with them again!!was one hour early on first leg of journey"
Khuyết điểm: "Softer seats"
Khuyết điểm: "The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation."
Ưu: "Friendly and efficient staff."
Khuyết điểm: "Slow and old entertainment system. Bad seats"
Ưu: "Awesome everything from the food to there people was first-rate."
Ưu: "Flight excellent. Service and plane"
Khuyết điểm: "All"
Khuyết điểm: "Couldnt get the lazy flight attendants to bring me a drink. I asked twice for a Coke Zero."
Ưu: "Attentive attendants made the process much easier/ great flight"
Khuyết điểm: "Wasn’t allowed to book seats until checkin"
Khuyết điểm: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
Ưu: "I took the economy premium class. It was great. Seats very comfortable. Dinner was great."
Khuyết điểm: "Breakfast - the omelette was not done, but other than that if was good. The dim-sam was good."
Ưu: "Smooth flight and service."
Khuyết điểm: "Only one water closet was available and there were no amenities given such as socks or toothbrush as other international flights provide."
Khuyết điểm: "Need more drink and food service. Cramped seating. Air hot and dry."
Ưu: "- Great entertainment lineup -Attentive staff -Delicious meals"
Khuyết điểm: "-Lack of aisle space in economy; hard to walk up and down -Seats reclined a bit too far back for the comfort of the person sitting behind..."
Ưu: "The ground staff helped me get on board the flight despite a transit delay that caused me to arrive at the check-in counter a few minutes into boarding time. I have no complaints about the in-flight staff. Our flight arrived a few minutes early to our destination."
Khuyết điểm: "It would be nice if the meal menus had allergy information printed on them. The plane was equipped with an older entertainment center, and some of the control buttons were a little unreliable. These are minor complaints, however."
Khuyết điểm: "it waa just too an old plane. too noisy. dusty. even air preasure was not controlled good enough"
Ưu: "Entertainment choices, wine, charger"
Khuyết điểm: "Food Choice and Alcoholic choices"
Ưu: "Entertainment is always highlight"
Khuyết điểm: "Crew services- trying to put my backpack up the space on the rack. But the crew says it is better to put my backpack under the chair. He explain it is more convenient to me. What's the reason he think it is more concienent to me. I dont understand his thought. I feel disappointed with the services. The crew are no professional. Please provide more training to these people"
Ưu: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Khuyết điểm: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."
Ưu: "Good service"
Khuyết điểm: "1-hour delay due to inclement weather"
Ưu: "Good leg room in coach. Comfortable seats."
Khuyết điểm: "All good"
Khuyết điểm: "The first flight to Hongkong was delayed for 1 hour, so the connecting flight to London was change to a flight 10 hours later. Then that 2nd rescheduled connecting flight moved 10 hours later was AGAIN delayed!!! Wasted 1 day that would have been spent nicely in London. What a way to ruin our London vacation by Cathay Pacific."
Ưu: "Clean lavatories"
Khuyết điểm: "Always ran out of what we wanted for our meal, for both meals we didn't get our chosen meal. Ran out of snacks, not enough food. Water served from pitcher tasted moldy."
Ưu: "Friendly, good food with snacks, incident free. Thanks"
Ưu: "Nice flight great service"
Khuyết điểm: "I like everything"
Ưu: "The food quality was great, and they had cup noodles available upon request throughout the whole flight, which was a nice touch. The staff was lovely and very helpful, there were endless entertainment options, and the seats were roomy."
Ưu: "The seats (in business) were wonderful and made it easy to sleep. As I wanted to sleep, I did not access the entertainment system. The staff was great."
Khuyết điểm: "The food was ok for airplane, but really expected a little better."
Ưu: "Entertainment Nice crew from Japan"
Khuyết điểm: "Crew is not heart felt welcome the guest at all, changing face when ask for a blanket or other customers' request. Take long time for baggage check-in even we did for online check-in."
Ưu: "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."
Khuyết điểm: "In entertainment no good Hindi options were there"
Ưu: "Staff was friendly"
Khuyết điểm: "More water should be offered throughout the flight"
Ưu: "Great service, very polite and concerned with the passenger's well being."
Khuyết điểm: "Nothing needed to be changed. It was a good flight and I had a good experience."
Ưu: "All around great value. Good food, nice staff, cabin pressure is better because the plane was newer."
Ưu: "Comfortable economy seating, polite cabin attendants, and nice lunch!"
Ưu: "The staff was courteous. Good entertainment system (except for the mix up in the languages of the movies)."
Khuyết điểm: "Not as spacious as other international airlines."
Ưu: "Everything the movies the airline staff and having the electric plugs to charge ur phone"
Ưu: "It was disappointing . Crew was good."
Khuyết điểm: "Entertainment system was not working. Food was below standard. Boarding was also late."
Ưu: "Good service. Flight attendants are nice, food is not bad. Seats are not bad for economy."
Khuyết điểm: "Onboarding time"
Ưu: "Liked that the busses to gate at arrival were not packed"
Khuyết điểm: "Not having middle seats filled thought that was terrible"
Ưu: "Plane is good"
Khuyết điểm: "Delay 2x poor"
Ưu: "Reasonable price and not complicated"
Khuyết điểm: "Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change."
Ưu: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Khuyết điểm: "It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!"
Ưu: "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Ưu: "crew were friendly and professional, food was not too bad for aeroplane food."
Khuyết điểm: "In-flight entertainment"
Khuyết điểm: "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
Khuyết điểm: "Slow check-in not very comfortable seats and food was awful."
Khuyết điểm: "Cleanliness of plane interior can be improved."
Ưu: "The crew was very nice."
Khuyết điểm: "There were passengers clapping through the whole flight."
Ưu: "Only 15 minutes late, could have been worse"
Khuyết điểm: "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Khuyết điểm: "Smile"
Khuyết điểm: "They changed the time without notice and wouldn’t even accept checked baggage."
Ưu: "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
Khuyết điểm: "Better info on what the flight number is. More info that is airport specific."
Ưu: "Boarding was quick and Flight was Smooth"
Khuyết điểm: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Ưu: "Very professional crew. Plenty of in-flight entertainment options. Food was good."
Khuyết điểm: "Less magazines in seat pocket (there wasn’t enough room for my own stuff)."
Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."
Ưu: "Boarding by rows - great!"
Ưu: "Very quick procedures! Check in, boarding, disembarking"
Khuyết điểm: "Seats are not comfortable"
Khuyết điểm: "-"
Khuyết điểm: "The choice of English language films were limited. I did not enjoy the food too much"
Khuyết điểm: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Ưu: "On time Very polite staff"
Ưu: "Food. Food is Life"
Ưu: "I can choose the seat"
Khuyết điểm: "Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work ."
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Khuyết điểm: "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
Khuyết điểm: "Hygiene of local passengers"
Khuyết điểm: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Khuyết điểm: "EVERYTHING................................"
Ưu: "The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation."
Ưu: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Khuyết điểm: "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
Ưu: "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
Khuyết điểm: "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
Ưu: "The schedule on time"
Khuyết điểm: "Clean, organized and friendly service. The headsets are not well taken care of. I had to exchange twice due to the broken items."
Khuyết điểm: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Khuyết điểm: "Entertainment system wasn't switched on immediately after take off and safety demos"
Ưu: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Khuyết điểm: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Ưu: "The crew was very attentive and nice"
Khuyết điểm: "The seats are very close together. It's hard to get comfortable"
Ưu: "On time, clean, nice staff."
Ưu: "Everything was good honestly"
Ưu: "Food was nice and plane was clean and not too crowded."
Khuyết điểm: "Before and during flight the plane released a gas into the seating area that made us feel sick, with a headache, and suddenly feeling very sleepy. Right after we got off the plane, we suddenly felt better. If we didn't get a sick feeling, the flight would have been good."
Ưu: "Great experience. Everyone very helpful."
Ưu: "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
Khuyết điểm: "Nothing to dislike about this flight"
Ưu: "excellent ,no complaints. Good flight all around."
Ưu: "Managed to take off close to scheduled time despite inclement weather. Offered disposable raincoats for passengers for transfer from tarmac bus to plane. Staff are always polite and courteous."
Khuyết điểm: "Ran out of chicken and only had fish. Not a fan of fish. Was offered "chicken or fish" but when I selected chicken there was none!!! Not a fan of the bus transfer."
Những hãng bay có chuyến bay từ Việt Nam đã thực hiện thêm những biện pháp an toàn và điều chỉnh các chính sách để thích ứng tốt hơn với du khách. Các chính sách khác nhau tuỳ vào hãng bay.
Tăng cường vệ sinh
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