Tìm những chuyến bay giá rẻ từ Nhật Bản đến Việt Nam
Câu hỏi thường gặp khi đặt vé máy bay từ Nhật Bản đến Việt Nam
Hãng bay nào có chính sách huỷ đặt linh hoạt cho các chuyến bay từ Nhật Bản đến Việt Nam do tình hình dịch COVID-19?
Làm thế nào KAYAK tìm được những mức giá thấp đến thế cho những chuyến bay từ Nhật Bản đến Việt Nam?
Làm thế nào công cụ Dự báo giá chuyến bay của KAYAK giúp tôi chọn được thời điểm phù hợp để mua vé máy bay từ Nhật Bản đến Việt Nam?
Thế nào là phương án KAYAK Mix cho những chuyến bay từ Nhật Bản đến Việt Nam?
Thế nào là tính năng "ngày linh hoạt" của KAYAK và tại sao tôi nên để tâm đến thời điểm cần tìm một chuyến bay từ Nhật Bản đến Việt Nam?
Tốp 5 hãng bay hàng đầu phục vụ tuyến từ Nhật Bản đến Việt Nam
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Simple check in and boarding, right on time."
Khuyết điểm: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
Ưu: "Nothing to complaint. Excellent airline nowadays"
Khuyết điểm: "Very good airline except for the fact that the staff at Narita airport."
Ưu: "The crew always smiles and very accomodating."
Khuyết điểm: "The main course could have been better or improve. I wasn’t satisfied with the taste."
Ưu: "Wonderful crew"
Ưu: "The crews were very kind and helpful."
Khuyết điểm: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."
Ưu: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Khuyết điểm: "Fix ANA US-JP online booking system."
Ưu: "Flight attendants are so courteous and professional!"
Khuyết điểm: "Great flight!"
Ưu: "very good"
Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ưu: "they assisted my aunt very well all through out her flight"
Ưu: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Khuyết điểm: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
Ưu: "Perfect service, never had a more pleasant and attentive crew"
Khuyết điểm: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
Ưu: "crew was professional, attentive and polite"
Ưu: "The flight crew"
Khuyết điểm: "More space"
Ưu: "Spacious leg room"
Khuyết điểm: "Toilets can be cleaner . And food could be tastier with 2 choices ."
Khuyết điểm: "Flight attendants"
Ưu: "Service was excellent. Premium economy seats well worth the few extra $$."
Ưu: "The food the service and the staff"
Ưu: "The food the service and flight was great"
Khuyết điểm: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
Ưu: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Khuyết điểm: "Nothing."
Ưu: "Easily upgrade to premium economy class"
Khuyết điểm: "Some staff lack of basic english"
Ưu: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Khuyết điểm: "in-flight Wifi is not working"
Ưu: "Polite crew, got our selected seats, clean"
Khuyết điểm: "WiFi didn’t work"
Ưu: "Hands down Jal is the best airline japan has to offer!"
Ưu: "It was very good no prO lens at all:)"
Ưu: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Khuyết điểm: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
Ưu: "Spoke english"
Ưu: "Staff and service good"
Khuyết điểm: "777-300 plane business class very old and tired"
Ưu: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Khuyết điểm: "No entertainment systems."
Ưu: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Khuyết điểm: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
Ưu: "Beautifully presented and tasty Japanese food. Electronic windows."
Khuyết điểm: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
Khuyết điểm: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
Ưu: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
Ưu: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ưu: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ưu: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
Ưu: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Khuyết điểm: "Double standard"
Ưu: "The service"
Khuyết điểm: "Landing was horrible worse landing I have ever had"
Ưu: "Great service Timely departure and arrival. JAL is really punctual"
Ưu: "So cramped. Very uncomfortable flight."
Ưu: "Great service."
Ưu: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."
Khuyết điểm: "BA flight with poorer screens and food than JAL"
Ưu: "Too hot onboard"
Ưu: "Lovely crew."
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ưu: "My prayority was safely, then was accomplish."
Khuyết điểm: "Was accomplish, so I wanted to say thank you, for your services."
Khuyết điểm: "Nothing"
Ưu: "Clean, kind cabin crew & nice meals"
Khuyết điểm: "entertainment"
Ưu: "The 2nd flight plane was alright"
Khuyết điểm: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
Ưu: "I love Korean Air"
Khuyết điểm: "No complaints!"
Ưu: "I liked sleeping"
Khuyết điểm: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Ưu: "THE CREWS ARE VERY POLITE"
Ưu: "Yes, we were unexpected and surprised being upgrade to premier class"
Khuyết điểm: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
Ưu: "Services from the crew and the seat are what expected being in eco-normic class."
Khuyết điểm: "can upgrade or afford to go by at least business class"
Ưu: "Great service and a very friendly crew."
Khuyết điểm: "The food was ok, average and nothing special."
Ưu: "Preference given for those requiring extra help boarding"
Khuyết điểm: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Khuyết điểm: "Great value ,excellent and friendly service."
Ưu: "They were so courteous, polite, nice, very helpful and accommodating. Always have smiles on their faces and they’re not fake smiles, they’re genuine. They made me feel comfortable even in a small, tight seats."
Khuyết điểm: "Oh boy, the length of travel time. This trip was a spontaneous and a last minute decision. So as you can see, I couldn’t get a cheaper direct flight. End up with a stop over in S. Korea."
Khuyết điểm: "No, all good"
Ưu: "Great leg room even for tall person. Food is good and there's enough choices."
Ưu: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Khuyết điểm: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Ưu: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Khuyết điểm: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
Ưu: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Khuyết điểm: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Ưu: "Same as above."
Ưu: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Khuyết điểm: "Everything was good"
Ưu: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
Ưu: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Khuyết điểm: "We boarded late but the communication was good."
Ưu: "Great legroom. Food better than last Korean Air flight a few years ago."
Khuyết điểm: "Changed to smaller aircraft, last row in the aeroplane."
Khuyết điểm: "No wifi"
Ưu: "Comfortable flight with a nice crew. An overall good experience."
Khuyết điểm: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Ưu: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
Khuyết điểm: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
Ưu: "Comfortable seats. Excellent and courteous, and friendly service."
Khuyết điểm: "DID NIT LIKE THE FOOD. POOR QUALITY AND PREPARATION!!!"
Ưu: "Very professional crew good service"
Khuyết điểm: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Khuyết điểm: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
Ưu: "Good is in Vietnam finish"
Ưu: "Long flight....seats were comfy for economy....nice crew....good overall experience....entertainment was okay for its selection on movies and music."
Khuyết điểm: "Food got me sick the next day....would have been great if wifi was available"
Khuyết điểm: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
Ưu: "Very reliable, quick boarding"
Ưu: "great staff... treat you like a king"
Ưu: "I enjoy flying Korean Air. I get great deals with great service and accommodation."
Khuyết điểm: "It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours."
Khuyết điểm: "I would like to have a vegetarion menu option"
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Ưu: "Lovely people and service. Everything run very smoothly and on time. Appreciated the meal, even though it was a shorter flight. Felt very welcome traveling so far from home. Thanks!"
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Ưu: "More legroom Excellent service Good good"
Khuyết điểm: "Entertainment is dated - not much options and both videos and songs are not the latest. This can definitely be improved with more options"
Ưu: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Ưu: "Cordial; patient; understanding; calm; respectful; and helpful"
Ưu: "Crew service is good!"
Khuyết điểm: "The seat is really cramp and tight!!"
Ưu: "Crew service is excellent!"
Khuyết điểm: "The seat is really cramp and tight!"
Ưu: "crewe were excellent"
Khuyết điểm: "nothing !"
Ưu: "Space and courteousness"
Khuyết điểm: "N/A"
Khuyết điểm: "Very uncomfortable seat. A bit rude flight attendant."
Ưu: "The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing."
Khuyết điểm: "Serve the cold soba for all meals. :) Love it."
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Khuyết điểm: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"
Ưu: "Crews are friendly"
Khuyết điểm: "Need more food"
Ưu: "Cleanliness, spacious legroom"
Khuyết điểm: "Serve coffee more"
Ưu: "Excellent crew!"
Ưu: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Ưu: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Khuyết điểm: "The seats felt like there was no padding in the seat. The back was fine."
Ưu: "The crew was amazing. They were all very nice to us."
Khuyết điểm: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
Ưu: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Ưu: "Overall the flight met expectations for service, comfort and food."
Khuyết điểm: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Ưu: "ANA is always efficient and polite."
Khuyết điểm: "Just drinks no snacks on this flight"
Khuyết điểm: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Ưu: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
Ưu: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Khuyết điểm: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Ưu: "The cabin crew was great in services"
Khuyết điểm: "Priority not thought"
Ưu: "Everything on time"
Khuyết điểm: "no outlet to charge phone"
Ưu: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
Ưu: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Khuyết điểm: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
Ưu: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Khuyết điểm: "None."
Ưu: "Excellent legroom. Very polite staff."
Khuyết điểm: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
Khuyết điểm: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."
Ưu: "Very efficient"
Khuyết điểm: "Food was not good"
Khuyết điểm: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
Ưu: "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
Khuyết điểm: "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."
Ưu: "Nice 777 plane, good snack"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Khuyết điểm: "No problems."
Ưu: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Khuyết điểm: "The seats are kind of flat."
Ưu: "Good service"
Khuyết điểm: "baggage was broken."
Ưu: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Khuyết điểm: "Nothing to dislike."
Ưu: "Food and Sitting Space"
Khuyết điểm: "Nothing"
Khuyết điểm: "Sitting space"
Ưu: "Shortest duration"
Ưu: "4-5 hours of lights out for sleeping, good selection of movies to make the trip go by quickly. Tasty food selection."
Ưu: "Seats and service"
Khuyết điểm: "No complaints"
Ưu: "Excellent, polite service, very comfortable seats."
Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"
Ưu: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Khuyết điểm: "Nothing"
Ưu: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Khuyết điểm: "The premium economy seat was about average. Comfort okay but not the best for sleep."
Ưu: "Seat was good and slept like a baby"
Khuyết điểm: "Nothing really, slept the whole way"
Ưu: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Khuyết điểm: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
Ưu: "Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change."
Khuyết điểm: "Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG."
Ưu: "Everything was great ❣️"
Khuyết điểm: "✨Nothing ✨"
Ưu: "The crew were amazing and attentive."
Ưu: "Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight."
Khuyết điểm: "The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed"
Khuyết điểm: "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
Khuyết điểm: "3 hours delay for a flight of 1 h 45 min"
Ưu: "Wheelchair assistance..very dignified"
Khuyết điểm: "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"
Ưu: "The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience."
Khuyết điểm: "Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional"
Ưu: "Easy and quick boarding"
Khuyết điểm: "We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils."
Khuyết điểm: "The flight was three hours late."
Ưu: "Crew were friendly and premium economy seats were spacious and comfortable"
Khuyết điểm: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."
Khuyết điểm: "terrible food - poor entertainment system with very mited choice - flight delayed as always"
Khuyết điểm: "flight delayed as usual"
Khuyết điểm: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
Ưu: "Crew was amazing and diligent !"
Khuyết điểm: "Food could have been better with some more options available onboard!"
Ưu: "The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!"
Khuyết điểm: "I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity."
Ưu: "new seating arrangement is nice"
Ưu: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Ưu: "The seats are old .. the plane is old .. the flight was delayed 2 hours, food even in first class lounge is not apetising the menu has been cut significantly.. lettuce and tomato say that they are not sourced from China .. must be from India as the quality sucks"
Khuyết điểm: "On time is an expectation that if you travel from HK to BKK on CX that it is always delayed .. common knowledge for people in Thailand.. this is bad"
Khuyết điểm: "The flight crew was courteous and very accommodating"
Ưu: "same as previous answer"
Khuyết điểm: "same as previous answer"
Khuyết điểm: "I didn’t have a pillow."
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Khuyết điểm: "Slow and old entertainment system. Bad seats"
Khuyết điểm: "Too salty for the meal"
Khuyết điểm: "Great"
Ưu: "Attentive attendants made the process much easier/ great flight"
Ưu: "Good crew, new plane, Ok food, good drinks"
Khuyết điểm: "The seats are really uncomfortable"
Ưu: "comfortable seats with good leg room"
Khuyết điểm: "Cabin crew did not offer much service. No coffee, tea or water offered."
Ưu: "The crew was friendly and effective. The flight was on time. The seat was comfortable in economy"
Khuyết điểm: "Food was average. I wish the snacks could incorporate some Hong Kong specialities."
Khuyết điểm: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
Ưu: "Crew provided excellent service, seats were comfortable and food and drinks were great."
Ưu: "I took the economy premium class. It was great. Seats very comfortable. Dinner was great."
Khuyết điểm: "Breakfast - the omelette was not done, but other than that if was good. The dim-sam was good."
Ưu: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Khuyết điểm: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
Ưu: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Khuyết điểm: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Khuyết điểm: "Gate change from 34 to 4 in hgk airport was too far."
Ưu: "Cathay never let you down. Good service, great staff."
Ưu: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Khuyết điểm: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
Ưu: "Up and down at the right time and place. Great experience."
Khuyết điểm: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
Ưu: "Adequate leg room, which is very important in a long haul flight. Punctual."
Khuyết điểm: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."
Ưu: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."
Ưu: "Nice plane, roomy seats, good food. Much better than other carriers in economy."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Khuyết điểm: "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."
Ưu: "Food is ok."
Khuyết điểm: "Washrooms are small and dirty."
Khuyết điểm: "Need more drink and food service. Cramped seating. Air hot and dry."
Ưu: "Left on time arrived early. Staff excellent."
Ưu: "The attitude of the crew was not acceptable. They are mean and rude to paying guest. The service was unacceptable. It was a cheap airfare and you also get cheap service. First time I flew with this airlines and It was super disappointment that I got from the crew. The airplane was newer but they could be better. They can learn better service from other airlines I booked with. Also, better quality of overall experience."
Khuyết điểm: "Better touches on the seats, more cleanliness, doing it rightly than cheaply and most of all they should learn SERVICE from other airlines. Not because I bought a cheap fare does not mean we deserve a rude and mean service from the crew!"
Ưu: "The crew was great! It was a 15, almost 16 hour flight on an airplane, I personally would not complain about anything! The food was food and the beers were included!"
Ưu: "The entertainment was the best thing about the flight."
Khuyết điểm: "The employees behavior was very matter of fact and very curt. My brother injured hisself and the level of service wasn’t great at all"
Ưu: "Crew Amazing. Seat was average"
Ưu: "Seat 40H was comfortable. The foods were good, they ran out of wine shortly after dinner."
Khuyết điểm: "One of the bathrooms had broken a toilet seat, no water."
Khuyết điểm: "Tight seats, very hot on entry"
Khuyết điểm: "Shoulder space. I was rubbing shoulders with the guy next to me"
Ưu: "the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion."
Khuyết điểm: "the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?"
Ưu: "Great service at check in, very nice flight crews."
Khuyết điểm: "The food was...well...airplane food."
Ưu: "The food was not bad."
Khuyết điểm: "Passenger, largely Chinese people, don’t have common sense of not walking around while food is serving, or not standing until the plane stops etc. Instead of being too nice to those bad-mannered passengers, the crew should have made announcements to deter their action."
Ưu: "Good leg room, comfortable seats."
Khuyết điểm: "Some of the toilets had no running water."
Khuyết điểm: "Nothing unusual."
Ưu: "Nothing to like on this delayed and poorly organised flight"
Khuyết điểm: "Hong Kong Airlines have a lot to answer for with this flight from Beijing to Hong Kong. Inexcusable poor service. Unprofessional."
Ưu: "Flight had no issues BUT... ground logistics awful!"
Khuyết điểm: "Already highlighted, poorly run and ground-based company process unprofessional/sloppy. Will never travel with Hong Kong Airlines again regardless of price. Been traveling extensively 35+ years. Worse experience with ground staff to date. Sad, quite sad."
Ưu: "Some of the crew was very nice and went out of their way."
Khuyết điểm: "We asked for water and they gave us warm/hot water and we asked again and they got us the same thing. We asked one more time and they just referred us to the self-service area. lol"
Ưu: "Crew was pretty nice"
Ưu: "stable flight"
Khuyết điểm: "over 1hr delay before take off"
Ưu: "crews are very friendly and helpful"
Khuyết điểm: "counter staff needs more training on reorganize seat for passengers when flight is seating half empty."
Ưu: "It was clean."
Khuyết điểm: "Food."
Ưu: "Nothing HK airlines cancelled my ticket"
Khuyết điểm: "Everything could of been better if Hk airlines if they did not cancel my ticket"
Ưu: "Comfy seats, fast boarding procedure"
Ưu: "Clean,crew are all kind."
Khuyết điểm: "More than 4hrs ,hope to be ask for Sth drink .so thirsty I'm."
Khuyết điểm: "On line check is worse"
Ưu: "The plane was clean and the staff were very friendly! We were even a little bit early."
Ưu: "The crew was absolutely wonderful. Boarding was fast and efficient, the staff were wonderful in keeping us informed on any delays. I was pleasantly surprised at how much leg room I had sitting in economy. I would book Hong Kong Airlines again."
Khuyết điểm: "The food could be better, but I bought food before boarding so it wasn't that big of a deal and the first plane I was on appeared to be a newer model as the seats were comfortable however the 2 planes between Hong Kong and Bangkok appeared to be older so the seats were not as comfortable."
Khuyết điểm: "On time"
Ưu: "Entertainment options"
Khuyết điểm: "No vegetarian options"
Ưu: "Crew were friendly and helpful"
Khuyết điểm: "The bun-with-meat was terrible."
Ưu: "The food was good, ground crew in both Hong Kong and Vancouver airports are really nice and helpful"
Khuyết điểm: "The crew in the airplane needs to be more accommodating"
Khuyết điểm: "They lost my vegetarian food option and in return gave me a few cookies.."
Ưu: "You have earned a customer for life. The crew was fantastic, the plane was very new, and the entire process was easy. The fare was super cheap and a great value. Keep up the great work!"
Ưu: "Quick and easy checkin, boarding. Hospitality of the crew was great."
Khuyết điểm: "Food quantity and entertainment"
Khuyết điểm: "The only food I ate all day were the two meals on Hong Kong airlines flights. On the flight from HK to BKK we were served a hot meal of Beef, rice and vegetables. At the time the vegetables tasted a little starnge but I was very hungry so I finished the meal. After arriving at my Bangkok hotel I started to feel unwell and by the evening I was repeatedly vomiting."
Khuyết điểm: "I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding."
Ưu: "Boarding in HK is efficient. Flight attendants are good."
Khuyết điểm: "My seat was broken. I couldn't lean back for the whole flight when the seat in front of me came down. It was like a prison cell. U got stuck with several younger kids. One of them cried almost half of the flight."
Ưu: "Staff CleanliNess of toilets (quit rare these days) It was a good flight"
Khuyết điểm: "Breakfast Really could have done with some fresh fruit."
Ưu: "Service was good. Boarding was quick and efficient"
Khuyết điểm: "They were not clear about boarding time and boarding gate. Misinformation"
Ưu: "The food was good and they had plenty of good movies."
Ưu: "Food & staff"
Khuyết điểm: "Entertainment, no such much new movies"
Khuyết điểm: "can't online check in,3 persons seat separated"
Ưu: "HK to Bangkok (same airline) was really different: enough room, good entertainment system, but still good crew. (Food was just a snack. But bags didn't make the exchange in time."
Ưu: "Friendly staff"
Khuyết điểm: "No food or drinks for sale in flight"
Ưu: "Excellent. This was my first international trip and first flight more than 5 hours long. It was made as comfortable as possible by flight attendants. It was a day flight so they made sure all window shutters were closed for comfortable lighting. Noise kept to minimum. Meals served were delicious for airplane meals, and had vegetarian options. Great first experience flying 10+ hours."
Ưu: "The people were truly friendly very helpful if you needed help"
Khuyết điểm: "I didn't like the real loan delays that I had in Hong Kong"
Ưu: "Very helpful cabin cabin crew and attitude"
Khuyết điểm: "cabin was old, dirty and beat up. Old A330 cabin. the fleet has not refurbished all A330 at this stage."
Khuyết điểm: "food"
Khuyết điểm: "Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner"
Ưu: "We had our flight delayed and missed our connection. The ground staff was extremely helpful and friendly! Thanks to them we made it to our final destination with very limited delays :)"
Ưu: "Comfortable, nice. Employees warm"
Khuyết điểm: "They lost my luggage and the flight was delayed. Too many stuardesses on the plane."