Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến British Columbia
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Mười||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 3%.|
Mùa cao điểm
|Tháng Một||Thời gian bay phổ biến nhất với mức giá tăng trung bình 10%.|
Giá trung bình cho khứ hồi
|18.740.226 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|608 ₫||trở xuống|
Giá tốt cho một chiều
|414 ₫||trở xuống|
Một chuyến bay thẳng trung bình từ Việt Nam đến British Columbia có thời gian bay 27h 53m, cho quãng đường dài 11384 km. Đường bay phổ biến nhất là TP. Hồ Chí Minh - Vancouver, với thời gian bay trung bình là 20h 50m.
Vé rẻ nhất đến British Columbia từ Việt Nam được tìm thấy trong 72 giờ qua là vé một chiều với giá 6.082.336 ₫ và vé khứ hồi với giá 16.582.337 ₫. Đường bay phổ biến nhất là TP. Hồ Chí Minh đến Vancouver Intl và giá vé khứ hồi rẻ nhất cho đường bay này trong 72 giờ qua là 16.582.337 ₫.
Dựa trên những lượt tìm kiếm chuyến bay trên KAYAK, điểm đến phổ biến nhất là Victoria (100% tổng số các lượt tìm kiếm đến British Columbia).
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu thu thập nào giờ để quyết định liệu giá cho một địa điểm và thời gian đã chọn có thể thay đổi không trong vòng 7 ngày, để du khách biết được có cần chờ hay đặt vé ngay.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Khuyết điểm: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Ưu: "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
Khuyết điểm: "You are best ."
Ưu: "Economy was surprisingly comfortable. Boarding and deplaning were very quick."
Khuyết điểm: "Not a ton of movies to choose from. Enough, but less than most domestic US flights."
Ưu: "Crew took great care of us"
Khuyết điểm: "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"
Ưu: "Love everything"
Khuyết điểm: "None"
Ưu: "Great service for economy. Very attentive flight attendants."
Ưu: "Crew and service were outstanding!"
Khuyết điểm: "I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters."
Ưu: "The crew was attentive and service was excellent."
Khuyết điểm: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Khuyết điểm: "Movie selection"
Ưu: "Good service"
Ưu: "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
Khuyết điểm: "N/A"
Ưu: "Everything. I always enjoy my flights with JAL."
Ưu: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Khuyết điểm: "Fix ANA US-JP online booking system."
Ưu: "Everything, the service and the food is great."
Khuyết điểm: "Keep it up"
Khuyết điểm: "Over all"
Ưu: "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
Khuyết điểm: "Really no complaints"
Khuyết điểm: "seat was uncomfortable (cushion very hard)"
Ưu: "Rebooked me because I went to wrong airport — thanks"
Khuyết điểm: "The business meal was just okay this time. Not as good as before."
Khuyết điểm: "very poor communication of information"
Ưu: "nice flight."
Ưu: "So cramped. Very uncomfortable flight."
Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Ưu: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Khuyết điểm: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."
Ưu: "Service is great."
Khuyết điểm: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
Ưu: "Everything. Was just outstanding."
Khuyết điểm: "No complaints"
Ưu: "Quick local Flight. Left and arrived on time."
Ưu: "Friendly and helpful staff, excellent food."
Khuyết điểm: "Great airline great service. Haihly recommended"
Khuyết điểm: "Airplan so old and ac not work super hot."
Ưu: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
Ưu: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Ưu: "The service on this flight was excellent.First class service in the economy section."
Khuyết điểm: "No individual AC vents to stay cool on long flight."
Ưu: "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
Ưu: "The food and plum wine. The entertainment packet was nice too!"
Khuyết điểm: "The folks coughing on the plane."
Ưu: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
Ưu: "Great vacation"
Ưu: "Flight attendants and ticket agents were very nice and helpful."
Ưu: "Great flight attendants"
Khuyết điểm: "Japanese food not great"
Ưu: "Japan Airlines is very good. They have good service, safety, and customer care."
Khuyết điểm: "Economy seats are a bit tight."
Ưu: "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
Ưu: "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
Khuyết điểm: "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
Ưu: "Very spacious and comfortable, modern plane"
Ưu: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Khuyết điểm: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Ưu: "staff was pleasant, friendly and helpful."
Khuyết điểm: "turbulence was awful."
Ưu: "Clean and comfortable."
Khuyết điểm: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."
Ưu: "This airline is the most professional I have seen so far. They are extremely accommodating, very helpful, and very attentive. I didn't realize how orderly the Japanese culture is. We took off immediately. The ground crew actually waves bye and bows! No one in the sloppy US does that! They were very professional and juse down right respectful. Food and snacks were served often. Even good coffee!"
Ưu: "Service N crew n entertainment."
Ưu: "Direct flight (SAN-NRT) is always nice. (I don't know why JAL always charges more than other carriers.) Check-in desk personal was very kind & caring. Flight attendants are courteous and attentive. Good selection of current release & older movies. Bathrooms were always tidy & clean."
Khuyết điểm: "When I took this flight last year, food was terrible. So I requested "fruits plate" this time. It was literally fruits only plate. Same types of fruits in different containers. No rolls/bread/ice cream/nothing!!! If I had known this, I wouldn't have ordered it. Boarding procedure needs a vast improvement for economy class passengers."
Ưu: "Great service considering the extra ordinary conditions associated with the controls required during the Coronavirus pandemic."
Khuyết điểm: "Cabin temperatures seemed to be very hot through the flight"
Ưu: "Crew was very friendly. Seats were comfortable"
Khuyết điểm: "Seats"
Ưu: "Good food and service - great airline"
Ưu: "Eva does a great job, nice personnel, good food...probably better than most."
Khuyết điểm: "More leg room. (My usual complaint,) Premium Economy Very Nice, but at a premium price. I flew once...nice to be offered a glass of Champagne once seated!"
Khuyết điểm: "Stewards attentiveness"
Ưu: "Comfort of the seats."
Khuyết điểm: "There should be more choices of food for people who do not eat Asian food."
Ưu: "The entertainment, lots of movies and TV dramas to choose from."
Khuyết điểm: "Better communication about delays. We didn't taxi into terminal for close to hour and half after landing. Flight attendants insisted passengers must unplug headphone once landed. Some passengers (those in the back) weren't allow to use the bathroom though plane was stationery for 1 1/2 hr."
Khuyết điểm: "plane was 2 hours late, which sucks. they don't tell you it is going to be 2 hours late. you couldn't enter the boarding area (in Taiwan airport) until one hour before departure. if you you are familiar with Taiwan airport, then you know the a then they tell you the plane will be another hour late."
Ưu: "The seats were very comfortable."
Khuyết điểm: "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."
Ưu: "Awesome crew and great service"
Ưu: "Crew did their best despite the poor circumstances."
Khuyết điểm: "Be on time, even delayed time was not on time. Seats are tightly packed together. This resulted in cramped seats and not every row having a window. Aircraft pressurization is uncomfortable compared to newer aircrafts. No onboard entertainment system. Only serving of food is small snack and drink"
Ưu: "Flight was on time. Great service throughout the journey."
Khuyết điểm: "We waited more than 40 mins for baggage."
Ưu: "Good movie selection"
Khuyết điểm: "Nothing."
Ưu: "Very comfortable Business Class seat, pretty good entertainment."
Khuyết điểm: "Service seemed a little off, especially relative to a much shorter FUK-TPE flight a few days earlier. Flight attendants often approached from behind."
Khuyết điểm: "Great service from flight staff."
Ưu: "Departure on time."
Khuyết điểm: "Me and my wife book the same flight. I was really disappointed with our seats from Taiwan to Phnom Penh. We both got separated with our seats. They need to put people traveling together next to each other."
Khuyết điểm: "I don’t need 3 meals. I need rest. I’d rather we turn out the lights"
Ưu: "Amazing service and experience. Great movie selection. Food was very good. I love EVA!"
Khuyết điểm: "I liked everything! Eva does an amazing job and should choose them more often."
Ưu: "Premium economy equal to NA/Euro business class"
Khuyết điểm: "45 min delayed departure due to no pilot then delayed arrival due to no ground we How mismanaged and incompetent can 1 .org be! I guess the AC motto is true...we aren’t happy unless you’re unhappy"
Ưu: "Good international films. Food was ok."
Khuyết điểm: "First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean."
Ưu: "Hello Kitty theme plane"
Khuyết điểm: "Food can be better"
Ưu: "Very spacious seating. Great staff, and smooth flight."
Khuyết điểm: "I never got my vegetarian meal as requested. That was too bad."
Ưu: "Exit row seats"
Khuyết điểm: "Food was okay. Service especially drinks were sparse"
Khuyết điểm: "Tasteless food, mediocre movie selection"
Ưu: "I cannot say how much i enjoyed eva air. The stewardesses were wonderful the people in taipei i dealt with were fantastic."
Khuyết điểm: "The woman i had to deal with in seattle at the ticketing desk was an absolute nightmare. Im heartbroken i dont remember her name because i would happily name her. Everyone else was perfect. The fella helping me even said "i am so sorry, she is awful and makes me very nervous. I will probably fly asiana from now on just so i do not have to deal with her."
Ưu: "Hou-tia, everything from the food, entertainment was exactly what I needed and expected. Our connection was close so Eva had an attendant lead us through the airport in order for us to make our connection."
Ưu: "Crew was very busy and I had to go back to get water during the flight. Otherwise the flight was very comfortable."
Ưu: "Flights attendants were helpful. Washrooms were regularly checked for cleanliness."
Ưu: "I had a question about my ticket and had to call customer service, and was speaking with a REAL PERSON who was actually helpful within 5 mins! An airline miracle. Very gracious checkin, Great inflight service."
Khuyết điểm: "Try to get an isle seat- seats feel small."
Ưu: "Very professional and efficient Crew as always, horrible seat comfort,"
Khuyết điểm: "there was absolutely no room to even lay down your arm beside you. This was for the flight segment from Taiwan To Vancouver. An almost 11 hour flight. Narrow tight seat I would never ride EVA air for this segment again. Terrible !"
Ưu: "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
Khuyết điểm: "Nothing"
Ưu: "This review is for my flight to Philippines only as I cancelled my return to Vancouver to go to Europe. Comfortable seats in a new plane. IFE had a good selection. Food was good. Crew were friendly and helpful. Price was reasonable. Sleeping masks and earplugs were provided in the lavatory."
Khuyết điểm: "My flight was able to be rerouted to Europe from Philippines. 2-3 month wait for a very small refund on my cancelled return flight (cancelled by me)."
Ưu: "Friendly service"
Khuyết điểm: "Movie selection"
Ưu: "People very friendly and the flights were on time"
Khuyết điểm: "This flight wasn't over booked so I was able to rest better with extra leg too."
Khuyết điểm: "Flight was cancelled and no one communicated to me. I got up at 2 am and went To the airport at 3 am and then found out that the flight was cancelled. Had to talk to many people to put me on a different flight. Lot of confusion and chaos"
Ưu: "The food and entertainment are good."
Khuyết điểm: "Although we were checking in ahead of most, we were getting the back seats which I am not comfortable with."
Ưu: "After having flown numerous airlines to Asian countries over the years, we are extremely happy to have found EVA Airlines. After flying EVA the last 5 round trips we are happy to say they are the #1 airline of choice. Actually, we will fly no other than EVA as they have the cleanest planes and the best of service from the check-in counter, thru the security and flight staff, all are the best and most devoted to assist you in any way needed along your trip. Professionalism and cleanliness matched only by their devotion to be the best"
Khuyết điểm: "There is nothing to dislike about the airline or employees"
Ưu: "The service, the food, the crew, everything."
Khuyết điểm: "The food was not as good and they could have offered more drink/water service."
Ưu: "Friendly service. The food was good!"
Khuyết điểm: "Bumpy ride could also be from hazy weather."
Ưu: "Great crew."
Khuyết điểm: "Same issue i have on all Eva flights there dinner drink severings come in a small cup Thats not even half full."
Ưu: "Everything is excellent from flight to cruise to ground staff"
Ưu: "economy plus was well worth the extra money"
Ưu: "The flight got in early"
Ưu: "The check in staff were nice"
Khuyết điểm: "Food was horrible, the food from the outgoing flight gave all 3 of my family members food poisoning. Entertainment system didnt work for one of the flight, i asked the flight attendants twice and they didnt seem to care."
Ưu: "Personal space was better than on any American airline"
Khuyết điểm: "Food - woof! It looked like broccoli but the flavor and texture were not 'food.'"
Ưu: "The seat is comfortable."
Khuyết điểm: "Boarding was disorganized. Otherwise everything was good"
Ưu: "Food and beverage"
Khuyết điểm: "Hi do veg meal could have been better and communication about my bags could have been better ."
Khuyết điểm: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Ưu: "The seat is good"
Khuyết điểm: "The price low a little more is better"
Ưu: "the crew was professional and efficient on board the plane."
Khuyết điểm: "seat space was tight. it was hard to get comfortable"
Khuyết điểm: "Shopping items available."
Ưu: "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
Khuyết điểm: "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"
Ưu: "The crew was fantastic."
Khuyết điểm: "Entertainment is out of date and difficult to use."
Khuyết điểm: "I booked a window seat, got a middle seat."
Ưu: "Yes all of the above"
Khuyết điểm: "None"
Ưu: "The crew carefull and the seat comfort"
Khuyết điểm: "Cathay Pacific should be open direct rounte from SGN to MEL"
Khuyết điểm: "."
Ưu: "The crew is amazing. Particularly the FA in our section was amazing."
Khuyết điểm: "No outlet charging for smartphone. Only USB charging was available."
Khuyết điểm: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"
Khuyết điểm: "My seat would not recline."
Ưu: "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."
Ưu: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
Khuyết điểm: "N/A"
Ưu: "The crew was average. Few of them were hospitable and friendly."
Khuyết điểm: "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."
Ưu: "The crew was nice. Seat space really cramped"
Khuyết điểm: "On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!"
Ưu: "Handing our menus in economy class was a nice touch. Service on board was very attentive."
Khuyết điểm: "Nothing"
Khuyết điểm: "Wasn’t allowed to book seats until checkin"
Ưu: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Khuyết điểm: "Would be amazing to have a little more room in the economy seats!"
Ưu: "Excellent service for wheelchair passengers"
Khuyết điểm: "Turbulence"
Ưu: "I liked the crew, the food, comfort. Everything made my travel experience great"
Ưu: "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
Khuyết điểm: "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."
Ưu: "Great service"
Ưu: "Nice plane, roomy seats, good food. Much better than other carriers in economy."
Ưu: "Mostly the amazing staff on the airplane... I'm pregnant and the staff at JFK were very unpleasant and rude."
Khuyết điểm: "Staff and tsa at JFK"
Ưu: "One of the better airlines for a reason, great overall"
Ưu: "The food - best in the sky"
Khuyết điểm: "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"
Khuyết điểm: "Cramped seats."
Ưu: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Khuyết điểm: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Ưu: "Service was great."
Khuyết điểm: "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."
Khuyết điểm: "We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all"
Khuyết điểm: "late boarding."
Ưu: "Cathay Pacific provided excellent service."
Khuyết điểm: "Though nothing completely egregious, my interaction with crew on the flight were the worst I have ever experienced when traveling. The first was after attempting to go to the bathroom mid-flight. This was an 11 hour flight. I'm not sure whether the captain forgot to turn off the seatbelt sign during the middle of the flight or if he anticipated turbulence, but the seatbelt sign was on for at a minimum, 45 minutes. After waking up I had the urge to go to the bathroom and walked back to try to get there. Once close to the bathroom a flight attending pointed in the other direction and said "sit down and put your seatbelt on." I expressed that I had to go to the bathroom and he again just repeated "go put your seatbelt on." I stood for another few seconds in disbelief that I would really be turned away from using the bathroom in the middle of a flight and during this short time of standing there he again repeated: "go put your seatbelt on." I would like to stress that there was absolutely no turbulence at this time. Whether or not this is protocol and any attendant would have told me the same, the attendant could use lessons in how to properly speak to people by having a better tone AND saying please. Explaining the situation would also be helpful instead of just using your power to command another adult to do something. After returning to my seat, I saw multiple other people also try to get up to go, who received the same fate, so it was obvious he was trying to adhere to the rules, but clearly if the fasten seatbelt sign has been on for over an hour at that point, you should be able to be an adult and put the situation in context; people need to use the bathroom on a long flight. My second poor interaction was at the conclusion of the flight. I was listening to music on my phone and hadn't heard the captain announcement that we should begin to prepare for landing. On ANY other flight I have EVER been on, the crew will come around and verbally ask people politely to put their seat up, return trays to their stored position, and unplug any USB electronics. One of the crew, without asking me first or even making eye contact, came up and unplugged my phone from being plugged in and manually put my seat up to upright position and walked away. This might seem like a simple thing, but you should NEVER touch someone else's property. Further, to place me upright without warning was extremely rude. If this flight had been the only flight I had with Cathay Pacific, I would never fly with this airline again, because it would have seemed to me that your crew lack social skills, are impolite, and may have language barriers. Luckily, my trip was round trip from NY to Bali and as such there were multiple connecting flights, and I had good experiences on all the rest. I really wish I had gotten the name of the 2 individuals I had a poor experience with, as I don't think they will help you in securing future customers."
Ưu: "Crew was cordial."
Khuyết điểm: "Again, would it be possible to have more Christian-friendly movies?"
Khuyết điểm: "Nothing"
Ưu: "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
Khuyết điểm: "All was good"
Ưu: "Timeliness, Ease of boarding and friendliness of crew."
Khuyết điểm: "food was OK."
Ưu: "I love the hot meal they serve."
Khuyết điểm: "The ground staff should give us options before, not waiting until we are in Hong kong"
Ưu: "Good service. Love that you can have wine with dinner! Good size blankets provided."
Khuyết điểm: "They called us to board early and then we stood there for about 10 minutes before they actually started letting people through the gates."
Ưu: "We travel quite a bit and use different airlines. Actually we had never heard of Cathay Pacific but loved the whole experience. The aircraft was CLEAN, the people were so friendly and helpful. The seats were comfortable and the food was quite tasty. All in all we were very pleased-also it was price friendly."
Khuyết điểm: "The seatbelt buckle is at a weird angle so ones arm is on it."
Ưu: "Nice service!"
Ưu: "Crew was good!"
Khuyết điểm: "Manila airport business lounge full, not accessible, croweded with too many airlines; Processing at the Manila airport too complicated for passengers in transit (completely different when we traveled from Vancouver through Manila, why is that? Boarding gate (Manila) terrible, crowded, no available seats, “business” section small and with so dirty sests that it was not possible to use them!"
Ưu: "The crew did above and beyond what was expected. They were nice, friendly, and professional."
Khuyết điểm: "The line up at the check in counter was a bit of a mess and it took longer to check in. I was extremely upset at not being able to check in online and select a seat, I was therefore assigned a seat towards the end of the plane which I am not very happy with but it was rectified during boarding."
Ưu: "Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!"
Khuyết điểm: "The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason."
Khuyết điểm: "Adding cookies and drinks to relieve hunger or low blood sugar of passengers."
Ưu: "Food & drinks"
Khuyết điểm: "more sauce in food selection."
Khuyết điểm: "It’s a complete torture to be in transit at Manila airport.a large number of Passengers are kept hostage in a small room with a capacity of about 40 persons. Passport and boarding passes are taken away by the airline ground staff. Good airline but worst staff at airport. A lot to be said. TORTURE"
Khuyết điểm: "Let’s passenger choice the seats with time"
Khuyết điểm: "Delay in arrival caused us to miss this connection"
Ưu: "i didnt like when we had to come out of plane and do a transit."
Khuyết điểm: "wish it was non stop but now it is."
Ưu: "The most unorganized airline"
Khuyết điểm: "Better staff and communication."
Ưu: "Theno del crew were polite and cheerful, efficient in their work. Seats are okay, more legroom would be better."
Khuyết điểm: "no delays on schedules."
Ưu: "Flight was smooth and short."
Khuyết điểm: "Price is a bit higher compare to other airlines"
Ưu: "Crew was nice plane was comfortable"
Khuyết điểm: "I have flown to Philippines many times with other airlines i hate to say it but PAL food is terrible The flight is long already but there was almost 2 hour delay and once i arrived in Canada it took about an hour to retrieve luggage Because i couldnt charge my phone due to no functional USB at my seat i was afraid i wouldnt be able to contact hotel shuttle"
Ưu: "Crew and check in were very accommodating to our family with two small children."
Khuyết điểm: "Food served did not have any vegetarian choices."
Ưu: "free wifi."
Ưu: "During mid flight, I called an attendant to ask for water and she arrived with one already without asking for it. She is nice and prompt."
Khuyết điểm: "BUSINESS CLASS - After watching a YouTube video about PAL business class, my wife and I got sold to the idea of upgrading. We tried to do so on online check-in but the system wouldn’t allow us to change our seats. So we tried to buy the upgrade upon our baggage check-in but the attendant told us that we couldn’t for it is fully booked. We even tried to buy an upgrade to premium economy but was given the same answer. We told the attendant that it’s okay and thank you for checking. But as we were boarding, 3 people in front of us got upgraded to business class for free. This was very upsetting as there was no reason nor any explanation given to us. HOLDING GATE - On top of the above mentioned are the unorganized boarding. We were asked to scan our bags and our passports/boarding pass checked just to be at the gate. At the gate “holding area”, we couldn’t have water and there are no washrooms. If we wanted to have water or go to the washroom, we’d have to go out of the holding area and line-up and get scanned and our documents checked again. Mind you, this process was done already before entering the boarding area. PAL just redundantly did it at the gates. And there’s not enough seats for the waiting passengers at the gate. I saw people sitting down on the floor waiting for boarding. MABUHAY LOUNGE - My wife and I inquired about if we could buy access to the lounge but was declined. The reason given to us is that the lounge is only for business class flyers. There are no other lounge area in the Terminal 2. FOOD CHOICES - There are not a lot of food choices in Terminal 2. They have some for snacking but if you’re waiting or flight gets delayed, there’s a big chance that you’d end up eating the same food again. WILL I FLY PAL AGAIN? - My wife and I are frequent flyers. With all these reasons, until PAL get it together and do things the right way, we would not recommend nor fly PAL. Flight PR116 MNL-YVR July 22, 2018"
Ưu: "I was seated in row 38 and our flight attendant was very attentive, helpful and always smiling. I think she was the the best flight attendant that I had for a long time, she’s always ready to help to needy passengers and always has a smile on her face."
Ưu: "foods and crew were very courteous"
Ưu: "The best flight crew and customer service was provided."
Khuyết điểm: "my seat was broken and would not lock in a either upright or reclined position"
Khuyết điểm: "The people at the boarding counter weren’t helpful and not willing to help with my questions."
Ưu: "The direct flight, without stop overs was nice. The crew was well mannered and attentive. The flight was on time."
Khuyết điểm: "My seat as well as the passenger beside mine would not stay reclined. Neither of them would lock in place. Passenger's USB didn't work neither. Despite handing everyone a menu, there was no choice of meal for breakfast because they ran out of the Filipino food. There was inedible sausage."
Ưu: "Food was warmed to my liking. Crew were professional - but a bit too rigid. I was seated with a guy that was coughing all the entire 16 hours flight and I requested to be seated somewhere else but attendant simply said they can't do anything. I asked if they can ask someone a bit younger and fit to change seat with me but crew never got back to me. In fairness, they said they'll try."
Khuyết điểm: "Seat covers were musty and smells old - they need to change those! Flight got delayed for almost one hour while trying to dock because there was no assigned hangar station for the plane! How can an international airline company allow themselves to be treated like that? The crew looked overworked - what are these airline companies doing to these young professionals - treat them like slaves? I'm not surprised - that's the Philippines companies ways - pay them just enough so they can come back the next time to work."
Ưu: "food when it finally arrived"
Khuyết điểm: "waiting in plane 4 hours with no updates on status"
Khuyết điểm: "The flight was delayed 2+ hours, not getting in Vancouver until after 5am. Everyone on the flight, passengers and staff were extremely rude. Never taking this airline again!! Also, there was no food left by the time the served me near the end of the plane."
Ưu: "I like the direct flight to Vancouver"
Khuyết điểm: "I checked in early and was given a middle seat. I have back problems and walk with a cane and asked at the check in desk if I could have a window or aisle. I was told no because the flight was completely booked. I arrived three hours early and checked in online so I could get a better seat and they still said no. No one was able to help me. The flight was delayed over an hour and there was no apology. I always fly Philippine Airlines because IV always been really pleased with the service. This past flight makes me question that decision going forward."
Khuyết điểm: "huge delay"
Ưu: "What? Free check-in for one bag? Free full meal?? Thank you!!!"
Ưu: "Although the flight was delayed the boarding process was very smooth. Flight attendants were very friendly and efficient."
Khuyết điểm: "Long check in lines even though we checked in online. Flight delay."
Ưu: "YOU NEED TO ADVISE PASSENGERS TO BRING WARM CLOTHING BECAUSE THE PLANE WAS VERY COLD DURING FLIGHT. I NEEDED TWO BLANKETS"
Ưu: "The crew was really nice."
Khuyết điểm: "It's a 6.5 hour international flight so I was expecting a meal to be served, not those underwelming snack box/wrap options to be available for purchase. Also, no blanquet and pillow."
Khuyết điểm: "First of all, both on my departure and return flight, despite having boarded 30 minutes ahead of schedule, we remained on the floor for an additional hour (both for taking and after landing). Next, the flight attendants did a poor job of ensuring that everyone did not get up when we landed and the seatbelt sign was on, and this led to herds of people running through the aisles and rushing to get off past those that were patiently waiting. The leg room is very limited, unless it is an empty flight. The red wine was perhaps the worst I have ever had. AND the wifi that was available for purchase was 40 USD for only 150 mb of data which is absolutely ridiculous."
Ưu: "Comfortable seat."
Khuyết điểm: "Dessert"
Khuyết điểm: "our flight was pretty delayed due to another delayed flight from the night before, in which they decided to combine half the passengers in to our flight. They also did not communicate this effectively and check in was horrible."
Ưu: "Philippine airlines was a great airline to travel with, with friendly staff good food comfortable seats and lots of entertainment options for the flight there and back will definitely fly with them again."
Ưu: "Good flight with excellent Serb=vice form the crew"
Khuyết điểm: "Inflight entertainment US for one whole sections of the aircraft. The aircraft looked tired the table fittingwas broken ,"
Ưu: "We got 2 food vouchers one at night, the other early in the morning. However the food establishment was so pricy a chocolate bar was $7 USD."
Khuyết điểm: "13 hour delay, would not let us go home, would not cancel the flight, instead pushed the boarding time back one hour every hour starting at 4am. Flight was supposed to leave JFK by 11:55pm, we left at 1pm the following day. It wasn't solely due to the weather (we expected a slight delay), but in the morning, plenty of other flights were running regularly, while there were no updates. No one that cared, all the staff just told us it wasn't their fault. (Which is true to an extent), but all so mentioned that they were tired too, and they're exhausted too, which made many people angrier. They deflected a lot of statements."
Khuyết điểm: "Flight was delayed by a really long time. They should have sent people to hotels or cancelled flight. Delay too long (especially for elderly and children)"
Khuyết điểm: "There was confusion and poor organization at the check in counter. The check in started late and there was a 500 ft line up to check in at Philippine Airlines. We waited 2 hours in the plane for 4 people who were late for the flight, then the cargo handlers didn't show up. We left at 5am instead of 3am. The flight attendants didn't seem to know why we weren't leaving. Two short announcements were made in 2 hours that didn't explain properly why we sat there so long. The food was wretched. The flight attendants were pleasant but the captain and the purser's announcements were hard to understand with poor English."
Khuyết điểm: "Didn't get my bags onto the connecting flight"
Ưu: "I was very impressed with the service give by PAL. Good meals, good utensils, and blanket and pillow provided to each passenger as well as current tv shows and movies on the entertainment system for free."
Khuyết điểm: "Some of the equipment on the plane seemed dated and didn't work so that was a bummer. The attendants offered to move me to a another spot, but couldn't due to it being a full flight. Also the plane was two hours delayed leaving."
Ưu: "Smiling crew members"
Khuyết điểm: "Nothing"
Ưu: "the flight is an hour in advance!"
Ưu: "Crew was friendly and professional, though I wish they were given more information on boarding time due to the late arrival of the plane. The flight was half empty, so there was plenty of room to stretch out."
Khuyết điểm: "The food was abysmal. I chose the beef option — a small lump of "beef" that was overcooked and under sauced, accompanied by a sad pied of steamed broccoli and a disproportionately large portion of white rice. The quinoa salad was passable, but the "peach cobbler" dessert course was a flavorless mass of gelatinous goo."
Ưu: "1st time to fly, the flight was good experience, the preflight delay was not good."
Khuyết điểm: "flight was delayed for 2 hours before takeoff"
Khuyết điểm: "The food was disgusting The flight was delayed by 4 1/2 hours however there was no information given the ought the delay"
Ưu: "FLIGHT ATTENDANTS, AIRPORT ATTENDANTS WERE VERY SUPPORTIVE & PROACTIVE TO OUR NEEDS."
Khuyết điểm: "OCCASIONAL LAPSES IN FOOD QUALITY (LIKE THE BREAKFAST STEAK THAT TASTED LIKE CARDBOARD). THE IFE RADIO WAS HARD TO TURN ON."
Ưu: "Friendly flight attendants and comfy blankets."
Khuyết điểm: "Everything was great except no wifi and average movie selection."
Ưu: "Everyone and everything was outstanding! Completely opposite of every experience I've ever had with Air Canada! They finally get it! Treated us like we were people and valued customers! Amazing!"
Ưu: "crews nice and efficient"
Khuyết điểm: "no entrrtainment, Video"
Khuyết điểm: "Check in was slow and confusing."
Khuyết điểm: "We had no tv couldn't charg my cell no one told as y it wasn't working"
Ưu: "No complaints"
Khuyết điểm: "I am not a large person, 5'4, size 8. I was uncomfortably cramped in my seat. How do they expect normal sized humans to fit here??"
Ưu: "On time, a huge variety of new movies, the meal was very good."
Ưu: "The seevice of the staff was impeccable."
Khuyết điểm: "Not even one single snack for free"
Ưu: "They fed us several times."
Khuyết điểm: "No wifi. The seats are really uncomfortable. Delays."
Ưu: "It was on time - no delays"
Khuyết điểm: "Would have liked some snacks along with the drinks offered."
Ưu: "Nothing specific"
Khuyết điểm: "Old plane, broken headphone jack, ignorant cew"
Khuyết điểm: "I paid to upgrade seating and on other airlines you get priority boarding and can store your bag in the overhead bin. Not the case with air canada...not great customer experience compared to delta or united."
Khuyết điểm: "Video display didn't accept touch input so didn't work at all."
Ưu: "It was good experience."
Khuyết điểm: "Snacks could be improved."
Khuyết điểm: "Long wait as usual to get on board. Delayed an hour."
Ưu: "Staff 5 stars!!"
Khuyết điểm: "Lavatories didn't flash properly. No tap water"
Khuyết điểm: "Customer service"
Ưu: "Crews were very nice. I also liked biscuits."
Khuyết điểm: "Ground staff was not as nice as the crews."
Khuyết điểm: "Lost our bags for 3days"
Khuyết điểm: "A lady threw up on my hardcover book. And I had to move from a windo to a middle seat. Overall it was not a nice experience."
Khuyết điểm: "We had a hard time reserving seats in advance"
Ưu: "It was better then the trip to Toronto"
Khuyết điểm: "waiting times"
Ưu: "Landing and take off"
Khuyết điểm: "The fact that we couldn't get seating assignment until last minute"
Ưu: "film selections are up to date with previously released films"
Khuyết điểm: "one of the staff attitude was demeaning unhelpful maybe just because I was asian"
Khuyết điểm: "I found the seats a bit tight."
Khuyết điểm: "We had a terrible time trying to get in contact with Air Canada. We spent literally hours on hold and multiple times we hung up without any answer. Customer service needs to drastically improve."
Khuyết điểm: "Terrible attitude to a customer (not me). I asked for a US custom form and it took them an hour and two people to do that."
Khuyết điểm: "I was really upset that I found out the baggage handling broke my luggage even though I specifically marked fragile."
Khuyết điểm: "Child behind me kicking seat entire time!!!"
Khuyết điểm: "No snack."
Khuyết điểm: "Long time to get service."
Khuyết điểm: "They try to board by groups but unfortunately they get the entire plane trying to stand in there group lines and don't load anyone for 15 to 20 mins. It congested all the walkways and people just change to the shortest line"
Ưu: "Air Canada front desk people were wonderful and helpful."
Ưu: "They boarded anyone carrying a musical instrument early."
Khuyết điểm: "No snack; not even peanuts!"
Ưu: "It was good!"
Khuyết điểm: "Late!"
Khuyết điểm: "Late departure Schedule changes Chaotic boarding"
Ưu: "on time boarding & arrivial"
Ưu: "Everything was really good"
Khuyết điểm: "The biggest problem was a late arrival resulting in missing the gate and need to wait a hour on the taxiway until a gate cleard."
Ưu: "New plane lots of comfort"
Khuyết điểm: "Canadian airport very confusing got lost twice even with directions."
Khuyết điểm: "EVERYTHING"
Khuyết điểm: "It was very cold!"
Khuyết điểm: "Slow and stupid some of passages"
Ưu: "Wide seats."
Khuyết điểm: "Small leg space. No window by seat. The seating map did not make this known, otherwise I would have chosen another seat."
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