Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến Jakarta Soekarno-Hatta Intl
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Bảy||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 3%.|
Mùa cao điểm
|Tháng Mười một||Thời gian bay phổ biến nhất với mức giá tăng trung bình 13%.|
Giá trung bình cho khứ hồi
|5.074.696 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|214 ₫||trở xuống|
Giá tốt cho một chiều
|86 ₫||trở xuống|
Nhìn chung, Garuda Indonesia và Hãng Hàng không Quốc gia Việt Nam thường bay tới Jakarta Soekarno-Hatta Intl từ Việt Nam nhất. Tuyến phổ biến nhất là từ Việt Nam, và Garuda Indonesia & Hãng Hàng không Quốc gia Việt Nam bay tuyến này nhiều nhất.
Sân bay Jakarta Soekarno-Hatta Intl cách trung tâm Jakarta 20 km. Xem trên bản đồ.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Jakarta Soekarno-Hatta Intl.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay đến Jakarta Soekarno-Hatta Intl có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay tới Jakarta Soekarno-Hatta Intl với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Jakarta Soekarno-Hatta Intl trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Clean cabin and good service"
Khuyết điểm: "Not every body is doing extra miles to make customer happy"
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Khuyết điểm: "More storage space in business"
Ưu: "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
Khuyết điểm: "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
Ưu: "Very comfortable; excellent service"
Khuyết điểm: "Food"
Ưu: "Amazing staff and service!"
Khuyết điểm: "None!"
Khuyết điểm: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Ưu: "Movies selection is great. Seating space is comfortable."
Khuyết điểm: "Boarding process could’ve been smoother"
Khuyết điểm: "Nothing comment."
Ưu: "SQ always the best service"
Khuyết điểm: "I recomended yo my friend"
Ưu: "All crew members are very friendly and helpful, good service."
Khuyết điểm: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ưu: "Staff was great as usual"
Khuyết điểm: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Ưu: "Singapore airlines never disappoints"
Ưu: "The food selection, there is several pre-order meal based on diet or your religion"
Khuyết điểm: "The seat pitch at least 33""
Khuyết điểm: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Khuyết điểm: "Reservation online"
Ưu: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Khuyết điểm: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Ưu: "See above"
Khuyết điểm: "See above"
Ưu: "everything in suite class"
Ưu: "Customer service, food, seats"
Khuyết điểm: "N/A"
Ưu: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Khuyết điểm: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Ưu: "The staff is amazing and know what parents of bubs need."
Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Ưu: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Khuyết điểm: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
Ưu: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Khuyết điểm: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Ưu: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Khuyết điểm: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Khuyết điểm: "There was not much leg room in the seatings"
Khuyết điểm: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Ưu: "Again very friendly and efficient service ."
Ưu: "Prem econ very good. Crew very friendly."
Khuyết điểm: "Nothing"
Ưu: "everything is perfect"
Khuyết điểm: "the food on Silk Air can be better"
Ưu: "The service, seats, food, drinks and bed!"
Khuyết điểm: "Old planes and screens."
Ưu: "they even addressed me by name"
Khuyết điểm: "poor ground and inflight crews hospitality poor food quality poor food variation"
Ưu: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ưu: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Ưu: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
Ưu: "great service. new plane. excellent video system."
Khuyết điểm: "not much to complain about."
Ưu: "Food & condition"
Khuyết điểm: "Crew were unfriendly and rude"
Khuyết điểm: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ưu: "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
Khuyết điểm: "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."
Khuyết điểm: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Ưu: "uncomfortable compared to the other flights"
Ưu: "I love it"
Khuyết điểm: "delay for 2 hours without notice"
Ưu: "Upgraded to better seating room without request!"
Ưu: "Clean, on time, friendly staff, feel safe."
Khuyết điểm: "More various food and less fat."
Khuyết điểm: "Seats in economy are very tight and I'm thin. The movies were not as current as advertised. The crew was not very friendly."
Ưu: "Seat was comfortable and food was nice."
Khuyết điểm: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Khuyết điểm: "Bit tight the seat. Small"
Ưu: "Comfy seats (no need for pillow), large touch screen, generally clean"
Khuyết điểm: "Better food. I love airplane meals and been on many different airlines and sad to say, eva air has the worst food out of all of them"
Ưu: "That’s be ok"
Khuyết điểm: "Nothing"
Ưu: "Very good"
Ưu: "Great crew and very attentive"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Ưu: "Bathroom and food good. Boarding was fast. And so was disembarking."
Ưu: "The food was good and wine. Also, the EVA Air counter agents in Manila were very helpful and friendly."
Khuyết điểm: "Flight being delayed."
Khuyết điểm: "The food doesn’t taste good"
Ưu: "The crew was excellent, very attentive. Liked the movie selection."
Khuyết điểm: "The food can be better. Not much entertainment"
Ưu: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Khuyết điểm: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Ưu: "Food served were delicious. Great customer service."
Ưu: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Khuyết điểm: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Khuyết điểm: "food"
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Ưu: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Ưu: "check in, assistance, efficient, clean, all good"
Ưu: "service was fantastic"
Khuyết điểm: "I am a small person and the head rest were a little too high"
Ưu: "Same as above"
Ưu: "The service were so nice the food were amazing. The rides were relaxing and I felt safe and comfortable the whole ride home."
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Khuyết điểm: "We like every thing about Evaair"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Ưu: "Great food & entertainment choices"
Khuyết điểm: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Ưu: "crew was very professional, boarding was not chaotic at all! food was pretty good."
Khuyết điểm: "Not a big selection of movie or TV shows for such a long flight"
Ưu: "Has snack and drink"
Khuyết điểm: "No music"
Khuyết điểm: "Super poor customer service on both EVA flights"
Ưu: "Staff was very helpful. They went above and beyond."
Khuyết điểm: "Please update more new movies and musics"
Ưu: "comfort and crew"
Khuyết điểm: "not too many new hollywood movies"
Ưu: "only one stop to final destination."
Khuyết điểm: "crew members not very friendly"
Khuyết điểm: "there's not much choices in the tv shows.. there's none like my favorites reruns of Friends and law & order episodes. and more hollywood movies pls evenntho old"
Ưu: "The service and Flight staff were superb! The food was pretty good too considering. Thanks!"
Ưu: "food is ok."
Ưu: "I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food"
Ưu: "We got the emergency exit seats that gave us leg room."
Khuyết điểm: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Ưu: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."
Ưu: "Food was OK, not much to expect from economy class, but at least the flight attendants were more experienced than the CGK-TPE flight in Dec 2016."
Khuyết điểm: "Boarding procedure was a bit chaotic at Taipei, but perhaps the passengers were to blame. Overhead space seems limited on the Airbus 330, many passengers taking more space."
Ưu: "Seats, staff, customer service"
Khuyết điểm: "Food wasnt awesome."
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Ưu: "Good Food both ways both meals. Good AC."
Khuyết điểm: "Movie selection."
Ưu: "I like the crew they're very generous and kind"
Khuyết điểm: "The choices of the food, and need more movies and music,not just asian music but also american"
Khuyết điểm: "When open rows are available they should be able to be used instead of making people cram together. I saw several elderly people turned away.. crew was very rude and I’m highly disappointed"
Ưu: "The flight was on time. Crew was pleasant."
Khuyết điểm: "The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock."
Ưu: "Crew was great, had a comfortable flight."
Ưu: "Crew were kind and always checking on passengers."
Khuyết điểm: "Need more entertainment options."
Khuyết điểm: "check in process"
Khuyết điểm: "Layover in Seoul at 3.30am. Nothing is open - even the lounge does not open until 5am"
Ưu: "Crew amazing, seat comfortable"
Khuyết điểm: "More new movie and menu for food diversity like noodles sandwiches.,,,"
Ưu: "All great.."
Ưu: "Such a pleasant flight compared to the 3 other flights I had taken on this trip. The crew were friendly and food was delicious!"
Ưu: "The flight crew was great and met my expectations."
Khuyết điểm: "I flew on 4 separate planes and each one of them had noticeable issues with cracked interior components and torn materials. My seat was reassigned at check-in from the one I has selected 2 months earlier without notifying me. I went from a window seat to an aisle set for a 12+ hour flight."
Ưu: "Comfort flight with good entertainment, food and service."
Khuyết điểm: "Flight attendants need to assume travellers do not know Korean."
Ưu: "Delayed the whole night on the first flight and almost 2 hours on the flight back. Unbelievable!"
Khuyết điểm: "The airline's on time record has got to improve. Period."
Ưu: "The seat was comfortable"
Khuyết điểm: "The vegetarian ovo lacteo food could be much better. Because I am vegetarian doesn’t mean I can’t eat chocolate"
Ưu: "The seat aircond cooling"
Khuyết điểm: "Food..should have local halal foods for muslims"
Ưu: "comfortable seating. friendly/helpful crew. loads of room in overhead bins. great selection of movies. asiana is my first choice for international flights."
Khuyết điểm: "there's never enough room in a coach seat, but it was still better than in u.s.a. domestic airlines."
Khuyết điểm: "The food. Aused from the serving size, only 2 meal and 1 small snack served for the whole 12 hr flight. Got my gastric pain acting up. FA wasn't also very pleasant. Toiletries wasn't replace when they ran out especially d papers for seat covers."
Ưu: "Upgrade to business class"
Khuyết điểm: "No alcohol"
Ưu: "Over all everything was great except for the above complaint"
Khuyết điểm: "I basically don’t eat rice for breakfast. I food choices could be updated to accommodate those that don’t eat rice as a First meal of the day or Americans passagers. Over all the flight was excellent."
Ưu: "Flights on time , good seats and a good services"
Ưu: "The food was excellent."
Khuyết điểm: "The seat back wasn’t comfortable."
Ưu: "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
Khuyết điểm: "food isn’t quite as fresh, delay time made the transfer between flight very tight"
Khuyết điểm: "Always late"
Ưu: "Crew was nice. Food pretty good"
Khuyết điểm: "Every plane delayed."
Khuyết điểm: "food was bad. They have to serve food more than twice for a 14 hour flight. We were starving."
Ưu: "I liked everything about the airlines, the flight attendants are so respectful and kind. They go out of their way to help the packager get comfortable and settle in there seat before and after take off. I have been a member with Asian Airlines for 6 years and won't change airlines for nothing even if I have to pay a little extra for great service."
Khuyết điểm: "I have no complaints with this Asian Airlines."
Ưu: "Excellent service from ground to in-,flight."
Khuyết điểm: "My check-in luggage was broken. Filed a complaint upon landing and really hoping that Asian could attend to my concern."
Ưu: "The service, foods"
Khuyết điểm: "The servers were very nice. They were always willing to help with all passion. The foods on board were decent. I love it how they had Korean traditional foods and American foods for the choice! I had 2 free bags checked with 22kg for each which satisfied me. Also I brought 2 small carry on bags. The only thing is the English of some servers were not really good. Sometimes they didn't understand what customers said. But I think it is just fine"
Khuyết điểm: "They left my bags in Korea I had no change of clothes!! Arrived in the morning I was told my bags would show up later on at midnight!! So I missed my flight to an other island totally screwed my vacation!!!"
Ưu: "good service."
Khuyết điểm: "seat cushion on bottom is not cushion enough, so my butt kind of hurt."
Ưu: "I liked everything about the flight. The attendants were kind and I received great service."
Ưu: "A friendly professional crew"
Khuyết điểm: "Food could be better. Was comparatively less quality."
Ưu: "The staff are nice and friendly and courteous. Food is pretty good too."
Ưu: "We like the comfortable seats of the Airbus 380, the crew services. The food is ok; the entertainment is good"
Khuyết điểm: "The boarding should be categorize in row number to avoid long line and delay."
Khuyết điểm: "Seat needs more cushioning"
Ưu: "I liked the airbus used to fly from and to the USA. On a 15 hour flight comfort is key, and they did their best. The have build little foot pedals to rest your feet on. Meals also came often, and the food was on the better end of airplane food. Crew was also very friendly!"
Ưu: "Crew was friendly from start to finish."
Ưu: "I was given a great seat and the staff were thoughtful and kind"
Ưu: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Khuyết điểm: "Limited in flight entertainment for children."
Ưu: "Well they upgrade us to business class and lets me tell you, if inhvar that kind of money, I would buy that business every time I travel. The best time and didn't want to get off."
Khuyết điểm: "Nothing that I didn't like. Very impressed from beginning unti landed."
Ưu: "Comfortable flight"
Khuyết điểm: "the flight was late 30'."
Ưu: "They kept changing the flight schedule on the spot and kept us waiting at the airport. Some of the flight attendant s of asiana airlines were rude."
Ưu: "The air "exercises" that you are forced to watch at the end of any Asiana flight are a joke- pressing on three pressure point? How about some leg or arm stretches? Flight took off and landed. Poor cabin speaker system; could not understand anything."
Ưu: "Food, service were great"
Ưu: "The food, entertainment, USB outlet, the staff is great. In feb I will continue to use Asiana again"
Khuyết điểm: "Everything was great! I'm not the complaining type. I'm totally happy with it WIFI would be nice though"
Khuyết điểm: "Asiana Airline allowed a drunken passenger sit next to me. Everyone can smell and knew that he is drunken. The 1st thing he did after sitting was drinking alcohol from his pocket. Yes, one of the staff came to him and got the drink from him. But, he talked me for about 4hours nonstop and made me uncomfortable at all. Other passengers around me saw him because he talked too loud. I expected that they would offer me another sit and left him alone. During 10 hrs flight, I had 2 Tylenol capsules because of the smell of the alcohol from him. It was REALLY hard time for me to sit next to him during 10 hrs. DO NOT ALLOW A DRUNKEN PERSON TO GET ON A PLAIN FOR OTHERS."
Ưu: "Boarding and on time flights"
Khuyết điểm: "No personal tv on flight"
Ưu: "good entertainment system"
Khuyết điểm: "It sounds like a small thing, but, seats were much too hard. which made long flight torture. cabin temp was sweltering hot."
Ưu: "Good service Easy to board Flight attendant awesome"
Khuyết điểm: "The seat needs more space and comfort for long flight. A321 is too small for long flight."
Ưu: "The outlet on the armrest for the headphones was broken. 10+ hour flight and unable to watch a movie or listen to music. Flight was fully booked, so I was unable to move to a different seat. Flight attendants were very kind. Food was terrible and it took forever to get a drink - served AFTER the meal was served. When later beverages were offered, it was coffee/tea at one point. Other than that they walked around with a tray occasionally with glasses of orange juice or water -- no ice. Only passed through with the full beverages cart once during the fight. I completed a complaint form and still have not heard back from the airline. Paid full price for a one-way ticket. Did NOT get muy money's worth."
Khuyết điểm: "See above"
Ưu: "very affordable fares"
Ưu: "Comfortable leather seat, helpful and polite flight attendances. On time."
Khuyết điểm: "Group-based boarding will be better and more efficient."
Ưu: "It got me there at a reasonable price without being too uncomfortable!"
Khuyết điểm: "Boarding was a bit of a mess (but I've seen much worse)"
Ưu: "Smooth landing"
Khuyết điểm: "Complimentary drink"
Ưu: "Efficient, dependable"
Khuyết điểm: "In-flight service non-existent - but fare low, so hard to complain"
Ưu: "I am sorry to say the first airline that I would not like for the service."
Ưu: "void babi"
Khuyết điểm: "void babi"
Ưu: "Quick boarding, pleasant staff"
Khuyết điểm: "Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter."
Ưu: "Crew were pleasant. Nice waiting area at Manila International Terminal 1."
Khuyết điểm: "1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in."
Ưu: "I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable"
Khuyết điểm: "Not even water"
Ưu: "I like the handling of the delay of 30 min. Your crew responded very well."
Khuyết điểm: "the leg room is not enough. My knees touch the back seat in front of me."
Khuyết điểm: "The flight was overbooked! Never made the flight. Got offloaded!"
Ưu: "The flight tok off at the scheduled time."
Khuyết điểm: "Honestly, they did not even offer any beverages. Pay to play meals and drinks only."
Khuyết điểm: "We bought JetAir tickets because they were cheap. Thought we could get by with carry-on. But carry-on is only 7Kg, and that's like 15 lbs. Had to pay for check in the baggages and the extra weight came out to $65 to $80 extra per bag. When you add that back into the price of the ticket, then the ticket is comparable to a premium ticket. Plus, the service is so bad and they lost our luggage and gave us the runaround. Next time, we'll just pay the premium ticket with another airline and get better service and no run-arounds. So, the only cheap thing about this airline is the service. They nickle and dime you for everything, so you end up paying more and getting less. I've learned my lesson. Beware."
Khuyết điểm: "No cancellation refund for my error"
Ưu: "Seats weren’t terrible"
Khuyết điểm: "They severely overcharged me for luggage. When we were on the flight, they wouldn’t allow me to move from a middle seat to an open seat in the rows and rows and rows of empty seats. Then, when I asked for water, which is a basic necessity, they tried to charge me $4. Terrible airline. Will advise others to stay away."
Khuyết điểm: "I watched one delay turn into multiple delays for the whole fleet here, which then led to worries."
Ưu: "friendly crew"
Khuyết điểm: "flight was delayed. had to change gate"
Ưu: "Flight is was on time and bags were not lost."
Khuyết điểm: "The staff checking me in were too busy looking and laughing at their iPhones to even notice me. Took forever to check my bag. The plane had very tight seating and the seats had no storage and there was no entertainment. Airline is cheap and you get what you pay for."
Ưu: "On time. Bought extra luggage so no issues. Noticed Singapore end was a lot more efficient at Departure n had a real person at counter. KL end had no one and was self check in. There was a young lady to assist the self service kiosk but only if you knew the process. Some people lined up for the baggage drop off without getting boarding pass n luggage tags as they were new to travelling n just joined the queue."
Khuyết điểm: "Plane made loud cranking sounds on landing almost as if wing flaps were rusted!"
Khuyết điểm: "I made a mistake by booking the incorrect time for my flight - within five minutes I tried to rectify this. I could not get any assistance from Kayak (will never use their service again) so I called Jetstar. I had to pay a premium to change my flight. Air Asia allows 24 hours to change or cancel a ticket for free and will be using their service in the future. Jetstar gave me a small voucher but I am not flying to any of their locations in the next six months so it is useless. will not use service in the future."
Ưu: "People where friendly"
Khuyết điểm: "They charge extra for everything - even reserving a seat, a pillow and blanket let alone luggage and food"
Khuyết điểm: "The crew was so unfriendly and the airplane is so old and the space for the legs is super small. But well it's a budget airline"
Ưu: "On time"
Ưu: "the takeoff and landing was good, the flight was very smooth"
Khuyết điểm: "Over the PA system, it was announced that complimentary tea or coffee would be served. It never was."
Khuyết điểm: "For some odd reason 3 our of 4 of party received food, but for the fourth person they said we didn't book a meal with the ticket. We bought all the tickets together and saw no place when booking regarding meal service. It wasn't devastating, just odd. Weird check-in process in Vietnam. Wasn't very organized."
Khuyết điểm: "I heard bag fees were high, but so much worse than I expected. The baggage fees for my wife and I cost more than the flight, almost $300 USD. Will NEVER fly Jetstar again."
Ưu: "staff was friendly"
Khuyết điểm: "I did not like the fact jetstar did not includ checked baggage for an international flight. i ended up having to pay about 55usd more. moreover no food no drink. i will never fly international with them again. after all i could of flew with some of the best airlines for the price i ended up paying."
Ưu: "The crew was great, all smiles and helping hands. They did what they could with what they have available."
Khuyết điểm: "My fellow passengers sucked. The seats are budget (expected) but the fellow behind me couldn't seem to grasp that I can feel his knees jabbing into my lower back through all 2.5 or so inches of leather and padding. The guy was shorter than me but felt the need to slide down in his seat to prod me in the back. Being a budget airline, many of the other passengers are families looking for a deal. Many of these families are burnt out and don't bother trying to rein in their toddlers at all anymore."
Khuyết điểm: "Delayed"
Ưu: "The flight left on time and arrived on time. Those are key. One has to read the ticket terms carefully to see if you need to Add checked baggage at an extra cost. This is cheaper on line than at check-in."
Khuyết điểm: "The check-in was slow. It seems that as a budget airline they save by opening the queue only 2 hrs before the flight, rather than 3 hrs. They also have only a few counters. We queued about 45 mins."
Ưu: "Timely. No major problems."
Khuyết điểm: "Food was exorbitantly expensive. No entertainment. But I suppose that's what you get from a budget airlines"
Khuyết điểm: "The seats were very tight."
Ưu: "For the price we paid, the flight was to be expected. A bit of a tight squeeze in tbe rows, but it was a short 2 hour flight so not the worst thing. Boarding and arriving were both a smooth process."
Khuyết điểm: "No entertainment on the flight! Again, because of the length, not a big deal, but I would imagine parents with a toddler would want to know that information ahead of time."
Ưu: "It got me there."
Khuyết điểm: "The carry on weigh of 70kg is total for both carry-ons. If you exceed that they will insist you check a bag and th fee was 50% of the total ticket. I've carried this same luggage all over the world and carried it on every time. It's not unusually heavy and fits easily in the overhead. This experience put Jetstar in the 'avoid' category for me."
Ưu: "The price."
Khuyết điểm: "Lack of English speakers.uncaring ATTITUDE."
Ưu: "The flight was short, which of course was not due to their effort"
Khuyết điểm: "1. We were unaware that we had to pay for ALL baggage. They made us pay before boarding, but they gave us a "special deal" to reduce the price to "only $110." 2. On our return trip, at which time we merely had a layover in VietNam on our way to Singapore, they required us to buy another entrance visa. Because we only had less than 3 hours before our next flight left, they "provided" the service for us - to the tune of $180 for each person!!! Meanwhile, a likewise-stranded passenger from Australia apparently did not have to purchase another single-entry visa. We felt totally ripped off."
Khuyết điểm: "Everything costs money, from the carry-on to luggage to drink and meal. The crew was cold and distant, not really helpful at all."
Ưu: "The crew was nice."
Khuyết điểm: "Almost everything. First off the weight every iece of your luggage. All your personal and carry on has to be weighed but their limits are lower than normal. Next they didn't take off when they say they would which is confusing, cause it wasn't delayed. But the WORST part about this flight was the seat. My God these were the smallest seats I've ever sat in. I'm 5 10,160lb not a big guy and my knees were jammed into the back of the seat Infront of me. To make it worse, my seat didn't recline! I guess my row was Infront of the exit or something and it can't be pushed back. I was miserable for 3 hours."
Khuyết điểm: "The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?"
Ưu: "air plane is not bad and plane went to destination at a time.It's great."
Khuyết điểm: "plane is a little noisy."
Ưu: "efficient and comfortable seat. Pleasant flight attendant."
Khuyết điểm: "kids screaming, noisy passengers."
Ưu: "Had to pay $60 to check luggage after they said it was fine and when left the counter going to gate someone stopped me and made me return to the counter and pay. Very inconvenient to be told everything is fine then someone stopped you to return and pay looking like you did something wrong...very unattractive and would not fly this airline again."
Khuyết điểm: "Would rather pay more for a good airline who will be ok with my cabin luggage than for a less inexpensive airline who makes me feel like a criminal and have to pay extra for luggage."
Ưu: "It offers cheap flights but they make it up by charging for everything; baggage, food and drinks. Online check in is also restricted if you are a US citizen. There is no inflight entertainment other than watchibg the crew sell stuff."
Ưu: "Fairly cheap, but there are other nearly as cheap flights."
Khuyết điểm: "Nickel and diming to death. My reservation was put on hold as I did not pay for checked baggage. If you have to pay, just charge it upfront. Don't hold my booking ransom for it!"
Khuyết điểm: "let me use backpack as carry on from Perth then charged me a lot and made me check it in Thailand. Very inconsistent considering the pack weighed the same each way."
Ưu: "That I was able to have 3 other traveling passengers seated together which was nice."
Khuyết điểm: "Meals purchased on board should be able to use credit card payment. Not everyone has the right currency. I saw a foreign trying to buy a meal but was on flight without food or drink because he couldn't pay by credit card."
Ưu: "On time, clean, good room between people."
Khuyết điểm: "No complimentary food or drinks at all for an international 2 hour flight, not even water, which I think it's inhumane."
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